Total 23,546 customer experience manager job vacancies in Others category in Singapore

Job Description:

· Developing and managing operational activities, including the monitoring of Workplace Safety and Health (WSH) strategies, and overseeing manpower, financial and resource plans.

· Day to day repair and maintenance job arrangement and yard operation management.

· Manage cost, quality and schedule, as well as health, safety and environmental activities for the site.

· Maximise productivity within the maintenance environment through sound scheduling and planning.

· Supervision the office team and review the job card and overtime to ensure all jobs are recorded and billed accordingly.

· Review invoices, quotation and efficiency of workers in perform their repair works.

· Technically strong on the repair and servicing of china brand heavy equipment.

Requirements:

· Minimum 2-3 years experience in heavy machinery industry.

· Technically background of Heavy machineries.

· Strong analytical and problem-solving abilities.

· Excellent communication and interpersonal skills.

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Position: Senior Manager, Communications

You will collaborate with the industry leaders, stakeholders to drive innovation and growth in the vibrant digital economy.

• Lead the research, development and deployment of advanced communication technologies, including next-gen Cellular Network, IoT and next-gen networking solutions.
• Establish and maintain strategic partnerships with industry leaders, academic institutions, and other stakeholders to drive innovation and growth
• Work closely with customers to understand their needs and provide tailored solutions that meet their requirements
• Ensure all communication technologies and solutions comply with industry standards and regulatory requirements.

Requirements

• Strong knowledge in Cellular Network, IoT and next-gen networking solutions (including network waveform and management).
• Deep understanding of Telecommunicaiton/ Communication protocols, waveform design and experience with Software Defined Radio platforms.
• Good knowledge of IMDA Regulations, Guidelines and Act.
• Having good contacts in the Telecommunication industries/ IMDA.
• Strong leadership and Relationship building skills.
• 10 years of experience in the Telecommunication/ Communications industry.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Requirements

- At least 5 years of experience as assistant manager in the food processing industry

- At least 3 year of experience in Vietnames Cusine

- Good Knowledge of food processing and ISO process

- Able to work long hours including weekend and public holiday

Job Description

- Monitor food cooking machines and mae adjustments to the control for devices such as boilers, ovens, fryers and cookers

- Program kitchen equipment to operate according to company and recipe standards and make changes to cooking temperature and time

- Load raw ingredients into cooking machine and measure the amount needed by following company receipes

- Remove finished product from the production line and push batches to the next step of the process for packaging

- Verify that each finished item meets the quality standards of the company

- Sanitize all materials and machinery parts at the end of each shift and clean the workspace at the worker station

Job Descriptions

• Food preparation in accordance with daily operations
• Involves in kitchen operations from food preparation to final production
• Maintain quality and standard of food
• Taking orders from guests (for Market Restaurant)
• Administrative tasks if required
• Any other duties as assigned by the Department Manager

Job Requirements

• Hardworking, able to work with a team and independently if needed

Benefits

• Great Career Progression
• Exposure and knowledge

Working Hours

• 6 days 60 hrs
• After probation 5 days 55 hours

Roles & Responsibilities

• Manpower planning - Recruit, train, assign, schedule, coach, counsel, and discipline employees
• Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
• Maintain a safe and healthy work environment by following and enforcing standards and procedures
• Responsible for operation supervisors, with review/approval responsibility for all operations employees
• Maintain great relationships with key business partners
• Work closely with Operation Head and management team to set and implement policies, procedures, and system

Job Requirement:

• Have at least 2 years of relevant experience in the Food Court, Coffee Shop, Hawker Stall, Food Centre, and Restaurant.
• Weekend shift required
• Work in a fast-paced environment
• Candidates process own transport will be an advantage

Job Description & Requirements

• A cleaning operations manager is responsible for managing operations and existing client relationship

• Oversee management of resources on project sites, directing and monitor business operations

• Perform site visits whenever necessary and builds relationship with client

• Coordinate with cleaning executive/ cleaning team and client to ensure quality service delivery

• Developing and implementing training, recruitment, and management activities.

• Oversee and manage inventory, equipment and maintenance schedule

• Manage and prepare for contracts with existing and potential clients

• Manage and review operational incidents, if any.

• Develop and review work procedures and ensure quality service delivery

• Assist and supervise in general office cleaning duties and periodical cleaning duties (If required)

REQUIREMENTS

• Required to work on weekends (6 Days work week)

• Require to travel to multiple sites within Singapore

• Able to multitask and perform in a fast pace environment

• Responsive and approachable, with strong communication skills

• Can work independently

• Strong organizational skills

Microbiology Laboratory Manager

• Salary: $5,000 - $6,500
• Working hours : 5 days work weeks (Monday to Friday or Tuesday to Saturday)
• Shift Work, 9:00am to 6:30pm, 9:30am to 7pm, 10:30am to 8pm
• Office location: Woodlands Industrial Park E5, Singapore 757500

Interested applicants can send your resume to ✉ [email protected] or WhatsApp: +65 94283063 and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Job Description

• Acted as the primary liaison between the laboratory and clients for routine daily sample analysis.
• Organized and participated in workflow management and execution.
• Prioritization of urgent and regulatory testing.
• Recruitment of suitably qualified staff.
• Preparing advance rosters, including supervisory and signatory staff.
• Coordinating staff to meet KPIs related to turnaround times (TATs) and customer needs.
• Ensuring qualified and trained staff are available to meet TAT.
• Keep management informed of operational or productivity issues as they arise.
• Provide management with information for annual budgeting and monthly reporting, including resource usage and productivity metrics.
• Review and update laboratory procedures as needed.
• Validate and release test reports to customers.
• Train staff on test procedures, equipment operations, and laboratory protocols.
• Troubleshoot technical issues related to testing methods or equipment.
• Write and execute method or equipment validation protocols.
• Initiate or revise procedures and forms, and conduct method validations.
• Attend regular team meetings and demonstrate leadership to motivate the team.
• Ensure clarity of roles and efficient deployment of staff resources.
• Foster a culture of continuous quality improvement and actively promote staff development.
• Participate in new projects and assist in implementing business improvements.
• Ensure compliance with systems in collaboration with the Quality & Compliance Department.
• Respond promptly to customer inquiries and complaints, keeping them informed of any delays.
• Complete all internal and external audits and corrective actions as required.
• Engage in workplace safety practices to promote a safe environment.
• Oversee and participate in equipment maintenance while troubleshooting any issues that arise.
• Manage risks associated with microbiological and biomolecular analyses of wastewater samples and water matrices.
• Oversee laboratory financial planning and execution.
• Lead strategic goal planning and laboratory operation management.
• Drive capability development and perform validation of results and report issuance.
• Review and write SOPs, plan method studies, and execute proficiency testing (PT).
• Lead by example while advocating for EHS, integrity, compliance, and ethics.
• Evaluate staff performance and manage manpower and resources.
• Escalate laboratory issues and serve as a liaison between the lab and management.
• Research and spearhead operational improvement initiatives.
• Execute additional tasks as directed by the business.

Qualifications

• Educational Background in Bio/Life Sciences & Microbiology, or Bio-Tech / Bio-Molecular Education, or equivalent with 12 years related laboratry experience (Masters & PhD preferred).
• Experienced with method-related tasks, including development, verification, validation, and enhancement.
• Experience in both Micro-Biology as well as PCR and Bio-Molecular Work will be a huge advantage.
• Possesses SAC Singlas signatory for Microbiology &/or Bio-Molecular and laboratory operation and management experience.
• Minimum 6 years as a laboratory manager, including proven technical knowledge and laboratory experience.
• Experienced in audit & CAPA management skills.

Leo Shin Guan Reg No: R22108030

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Develop, manage and sustain high-performance of Construction Team in Design & Build / A&A Projects..
• Provide cause-driven leadership with focus on quality with metric driven outcomes to support the overall strategic and business plan of the company.
• Reach out externally to plan for buisness development and ensure operational growth.
• Build strong network in the construction and engineering industry
• Biweekly, monthly and quarterly reporting for project update and reporting to the leader of Singapore Branch and Japan Head Office.
• Effectiveness in achieving the desired targets in the specified time and doing the task correctly, timely and at minimum possible cost.
• Ensure on-time delivery of projects.
• Provide leadership and managerial guidance to all M&E Engineers.
• Provide guidance and coach QS team in tender bidding and proposals for M&E Engineering projects.
• Overseeing the daily operation activities of the team of engineers and the yearly capital budget to ensure efficiency in business operations.
• Daily communication with Japan counterparts.

Requirements:

• Minimum a Degree in Electrical Engineering.
• At least 20 - 25 years’ of in-depth technical knowlege and capabilities.
• Proven track record in handling M&E projects in a Japanese Construction Company.
• Resourceful, creative, pro-active, negotiation, good management and problem-solving skills is an added advantage.
• Ability to lead a team of staff and business partners of multinational background and culture.

Our client is seeking an experienced and strategic professional to lead the Group Treasury Function. The role is responsible for overseeing the organization's cash flow, liquidity management, financial risk management, and capital structure. The ideal candidate will have a deep understanding of treasury operations, financial markets, and corporate finance, along with strong leadership skills to manage a team and collaborate with stakeholders globally.

Treasury Operations

• Manage daily cash flow and ensure optimal utilization of funds across the group.
• Oversee intercompany funding, cash pooling, and bank account management.
• Monitor and manage foreign exchange (FX) transactions and exposure.
• Ensure compliance with internal controls, policies, and regulatory requirements.

Liquidity and Risk Management

• Develop and execute strategies to maintain adequate liquidity across the group.
• Identify, assess, and mitigate financial risks, including FX, interest rate, and credit risks.
• Maintain strong relationships with banking partners and financial institutions.

Capital Management

• Lead the planning and execution of capital raising, including debt financing and equity funding.
• Optimize the group's capital structure to minimize costs and maximize returns.
• Monitor and manage covenant compliance and rating agency relationships, if applicable.

Strategic Planning and Reporting

• Develop the Group Treasury's long-term strategy in alignment with corporate objectives.
• Provide financial analysis and recommendations to senior management for decision-making.
• Prepare and present regular reports on treasury performance, cash forecasts, and financial risks.

Team Leadership

• Lead, mentor, and develop the treasury team to ensure high performance and expertise.
• Foster collaboration with other departments such as finance, legal, and operations.

Requirements:

• Bachelor's degree in Finance, Accounting, Economics, or related field (Master’s or CFA/CTP certification is a plus).
• Proven experience in a senior treasury role, ideally within a multinational corporation.
• Strong knowledge of treasury systems, financial instruments, and corporate finance principles.
• Excellent analytical, problem-solving, and decision-making skills.
• Exceptional communication and interpersonal abilities, with a track record of managing stakeholder relationships.
• Proficiency in treasury management systems and financial modeling tools.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M

JOB RESPONSIBILITIES

• Ensures that all banquet functions are well set up and organized.
• Ensures that function orders are issued on time.
• Controls banquet reservations and assist the departmental revenue to meet the target.
• Maintains an efficient commercial accounts filing system.
• Handles in-house banquet sales.
• Identifies and solves problems in service in a professional manner.
• Promotes guest satisfaction in the banquet section.
• Maintains grooming standards for all service personnel in the Banquet Department.

JOB REQUIREMENTS

• Minimum education of Diploma/Bachelor degree in Hotel Management or relevant degree.
• Experience at least 2 years in banquet service.
• Good knowledge of the banquet operation and high-end service levels.
• Have excellent English communication skills, both in written and communication.
• Strong interpersonal, communication and problem solving skills.
• Computer literate.
• Organized with strong planning, good communication and interpersonal skill

BENEFITS

• Company Transport Pick-up/Drop-off Provided
• Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
• Employee Room Rate Globally, Learning & Development Opportunities, Staff Recognition Award

About the Role:

• Compile and maintain record of Urban Redevelopment Agency Approval approved use and registered unit numbers of the lettable premises. Assist with the change of use and unit number registration as an when required by the authority.
• To compile, provide and advise on M&E provisions of the lettable premises in preparation of rental of premises and others information on lettable premises as required by the authority.
• To prepared, attend and assist with the viewing of lettable premises, including but not limited to cleaning and prepare the premises (for vacant premises) prior to viewing, walkthrough, prepare any technical data as and when requested by the authority.
• Carry out joint inspections, walkthrough and testing of M&E equipment with vacating Tenants/Licensee to ensure reinstatement works and defects have been completed in accordance with requirements.
• Manage and ensure proper documentation of handling over lettable premises by vacating Tenants/Licensee to the authority
• Manage and ensure proper documentation of handling over of a premises to new Tenants/Licensee, including preparing handover checklist, ensure photograph records oh handover condition and nay others necessary works and documentation as instructed by the authority
• Any others necessary works as directed by the Authority with respect to handling/taking over of Lettable premises.
• Ensure Tenants/Licensee do not carry out any fit of works without authority approval
• Review Tenants/Licensee fit out plan and check on Tenants/Licensee compliance on the requirements of the authority. Ensure fit out plan is in accordance with the Authority fit put guide and comply with all prevailing statutory guidelines and safety regulations.
• Arrange and attend meetings with Tenants/Licensee to seek clarification and better understanding of intended fit out work where necessary.
• Administer issuance of permit to work to Tenants/Licensee.
• Ensure fit out work carried out by the tenant do not damage the property and do not alter or damage any parts of the building.
• Ensure Tenants/Licensee remove all waste and debris on site and keep the premises at the common area clean. Tenants/Licensee are not allowed to dump their renovation debris at the bin center.
• Ensure that there are no unauthorized works, excessive electrical installation, etc carried out by tenants.
• Facilitate and coordinate the connection of utilities of the Tenants/Licensee and ensure works are carried out. Ensure Tenants/Licensee. have engaged the services of a Licensed Electrical work and Licensed Plumber before allowing the Tenants/Licensee. to proceed with connection.
• For tenanted premises without direct utilities meters, provide utilities meter readings to the Authority for purpose of billing tenants
• Ensure the tenants provide 'as built' fitting out plans on Architectural, Air conditioning, Mechanical Ventilation System and Exhaust System. Plumbing and Sanitary Plans and Structural Plans and certified true copies of such fitting out plans approved by the relevant authorities.
• Conduct inspection to ensure tenants renovation works are done is in accordance with the endorsed fit out plan before business commencement. If there is any deviation, advise Tenants/Licensee on rectification and/or resubmission of plans.
• Conduct monthly checks to ensure Tenants/Licensee do not engage or carry out any authorized activities.
• Report any incident or non-compliance by Tenants/Licensee to the Authority immediately and work with Tenants/Licensee and stakeholders to resolve any breach or maintenance issue.
• Provide monthly report on tenants infringement and rectification status, works schedule and start of business operations and any others information required by the Authority.
• Attends regular monthly meetings with the Authority or any meetings as and well required.
• Review and provide inputs on update of Authority fit out guide for tenants.
• Ensure Tenants/Licensee comply with relevant Greenmark and current GreenGov requirements.

About You:

• Diploma / Degree in Facilitiy Management or equivalent.
• Min 2 years relevant working experience.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Roles & Responsibilities:

• Set up and manage the clinical laboratory with MOH license and other licenses such as College of American Pathologists (CAP), fire safety, etc.

· Carry out day-to-day laboratory operations.

· Establish, implement and maintain laboratory protocols and standard operating procedures (SOPs).

· Carry out validation and monitoring of test procedures and protocols to achieve required precision and accuracy.

· Perform, record and interpret results of quality control procedures.

· Carry out and monitor corrective and preventive action implementations.

· Establish and carry out risk assessment for the laboratory.

· Set up and manage laboratory information management system (LIMS).

· Liaise with partners to carry out laboratory audits and proficiency testing.

· Troubleshoot and resolve laboratory issues.

· Manage laboratory inventory, including procurement of consumables, reagents, equipment, and fixtures.

· Liaise with vendors on the servicing, maintenance and repair of laboratory equipment.

· Ensure upkeep of the laboratory premise.

· Recruit, train and manage clinical laboratory staff.

· Coordinate clinical and research projects with partners and clients.

· Plan and monitor the laboratory operations budget and P&L.

Requirements:

• Degree in Biochemistry, Biomedical Science, Medical Laboratory Technology or related discipline.

· Minimum 5 years of experience in a clinical laboratory setting.

· Experience in setting up laboratory for MOH license or other accreditations.

· Good laboratory and strong analytical skills.

· Able to work independently and complete assigned tasks in a timely manner.

· Meticulous and well-organized.

· Excellent interpersonal and communication skills.

· Highly motivated and willing to learn.

Company Overview

CITIC CLSA provides global investors and corporate executives with insights, liquidity and capital to drive their growth strategies.

Award-winning research, an extensive Asia footprint, direct links to China and highly experienced finance professionals differentiate our innovative products and services in asset management, corporate finance, equity and debt capital markets, securities and wealth management.

As part of CITIC Securities (SSE: 600030, SEHK: 6030), China’s leading investment bank, CITIC CLSA is uniquely positioned to facilitate cross-border capital flows and connect China to the world and the world to China.

CITIC CLSA operates from 13 countries across Asia, Australia, Europe and the Americas. For further information, please visit www.clsa.com.

Position Description

The Relationship Manager (RM) is a key member of the team within Wealth Management, working with HNW / UHNW / Family Offices / EAM clients, leading corporates as well as institutional banks will bring you closer to success and fit within the department. You will have strong knowledge in insurance and trusts, investment (FX, equities, bonds, structured notes, options, futures, margin trading), capital markets and financing, and familiar with preparing credit proposals and on-boarding process for clients. You are a team player and possess the instinct to identify new business opportunities.

Key Areas of Responsibilities

• Maintain good relationship with the existing HNW / UHNW / Family Offices / EAM clients.
• Develop business for wealth management clients in generating revenue through secondary and primary broking activities. Scope of work includes account opening, CDD & KYC, product roadshow, project pitching, clients visit in Greater China (if necessary) as well as ad-hoc projects.
• Provide trading and dealing services, including Singapore, Hong Kong and overseas equities, fixed income, futures, commodities and 3rd party products, also provide post-trade review and data analysis to key clients.
• Participate in internal and external business development activities, discover innovative and popular financial product and raise request to product team.
• Support Wealth Management team to promote company’s professional image.
• Possess strong integrity, compliance sense, willingness to learn and progress.
• Participate internal and external business development activities.
• Support Wealth Management team to increase company’s brand, product awareness among different clients and market share and penetration.
• Assist dealing and IT department in performing relevant system testing and system rollout.
• You will be a part of a result-oriented team and enjoy strong management support from leadership and also middle / back office.
• Result-oriented with strong initiative and drive to succeed.
• Customer-focused and able to work under pressure.
• Work closely with the product specialists and investment advisors to manage and develop clients’ portfolio, and assist in the growth of the business.
• Be responsible for ensuring in-depth credit assessment for new and existing clients.
• Be involved in day to day business meetings and communicate with clients to solve enquiries on an ad-hoc basis.
• Explore compatibility and bring new clients on-board to expand your portfolio.

Requirements

• Degree or above (Business / Finance / Engineering discipline) with at least 4 years of working experience.
• Result-oriented with strong initiative and drive to succeed.
• Customer-focused and able to work under pressure.
• Ability to build and maintain strong working relationships with local sales representatives’ experience in providing witness services for account opening.
• Possess strong business network with Greater China clients in Singapore, and have good connections with clients who are interested in investing in overseas financial products.
• Excellent communication, interpersonal and relationship skills.
• Good command of written and spoken English.
• Must be proficient in spoken Mandarin, particularly in product offering concepts and explanation to Greater China clients.
• Proficient in written Mandarin communications to clients if necessary.
• Possess CACS 1 & 2 certifications, and the relevant CMFAS licensing.

CITIC CLSA may collect personal data from you for purposes relating to your engagement with the Company, including human resource management and other business and internal / external compliance purposes. Any personal information and /or data collected and held by the Company may be used by the Company or transferred (whether within/ outside Hong Kong) to any other parties within the Company, subsidiaries and affiliates of the Company, internal or external service providers, or any other relevant parties including governmental or regulatory authorities, for the above purposes.

Job Description:

· Responsible for identifying and pursing new business opportunities for a construction company.

· Researching new markets and opportunities, and analyzing business opportunities from new customers

· Research and identify potential investors, investment firms, and financial institutions interested in funding construction projects

· Build and maintain strong relationships with investors to ensure ongoing communication and engagement regarding project opportunities and progress.

· Stay informed about market trends, investment opportunities, and competitor activities within the construction sector to provide insights for strategic decision-making.

· Attending networking events and industry conferences, investment forums, and networking events to build relationships and promote Company’s brand and investment opportunities.

Requirements:

· Proven experience in business development, investor relations, or a related field

· Excellent communication and interpersonal skills

· Willing to travel frequently internationally

· Ability to work independently and manage multiple projects

• Develop and execute strategies and plans to drive sustainable sales and profit growth through correct Channel Strategy: e-Commence, Modern & General Retail, Pharmacy, Foodservice and open market place. You own the strategy and execution to build a business from the ground up!
• Manage correct product assortment and drive relevant NPD and innovation for assigned region.
• Leverage on resources/tools from Central and Regional Marketing teams to roll-out innovation and strong social and digital campaigns.
• Execute with Excellence: Drive sales through creating and implementing added value proposals to drive growth in sales and improve distribution.
• Manage the country P&L and Budget to ensure delivery of the topline, market share and bottom line targets.
• Partner with Finance and Supply Chain business partners to identify and manage risks and opportunities and drive productivity initiatives to fuel growth.
• Use analysis to make fact-based decisions: Adept at articulating conclusions from data, raising issues with insight into implications and is persuasive when presenting; identifies patterns and key issues in complex information.
• Reports to Regional Commercial Director.
• Role is based in Singapore.

• Analyze data to identify relationships, patterns, and trends, providing valuable insights for informed decision-making.
• Design and implement business continuity strategies, policies, and processes to ensure operational resilience.
• Lead crisis management efforts, providing strong guidance during critical situations.
• Establish negotiation frameworks, including policies and defined limits, to drive favorable outcomes.
• Foster innovation by managing change and inspiring leadership at all levels.
• Build and sustain strategic partnerships with key business stakeholders.
• Develop a robust service recovery framework to enhance customer loyalty and satisfaction.
• Oversee financial planning, budgeting, and resource allocation to meet organizational goals.
• Champion a culture of service excellence, driving high-quality customer experiences.
• Leverage creativity to develop original ideas and solutions that reshape goals and reveal new possibilities.
• Promote a culture of collaboration, learning, and continuous improvement across the organization.
• Guide managers in formulating governance strategies and allocating resources effectively.
• Cultivate a diverse and inclusive work environment while strengthening business relationships.

Job Requirements

• Diploma in Business Management or a related field.
• At least 8 years of experience in F&B operations, including a minimum of 3 years in a senior leadership role overseeing multiple outlets, preferably in a Quick Service Restaurant (QSR) environment.
• Strong ability to forecast and manage budgets, ensuring financial efficiency.
• Proven experience in developing business plans and strategies with effective control measures.
• High analytical acumen to identify trends and opportunities that influence strategic decisions.
• Proficiency in Microsoft Office tools, including PowerPoint, Word, and Excel.
• Demonstrated ability to collaborate with cross-functional leaders to achieve business KPIs.
• Self-motivated, resourceful, and well-organized, with the ability to work independently.
• Visionary leadership skills with the capacity to inspire and drive teams to achieve business results.

Responsibilities:

• Prospect and qualify new sales leads.
• Schedule meetings and presentations with prospects
• Create, plan, and deliver presentations on company products.
• Track all sales activities and keep current by updating account information regularly.
• Communicate customer and prospect product pain points to appropriate departments.
• Maintain a well-developed pipeline of prospects.
• Develop strong, ongoing relationships with prospects and customers.
• Meet and/or exceed quotas.
• Coordinate with other team members and departments to optimize the sales effort.

Requirements:

• Degree in any discipline
• At least 3 years of sales experience with proven track record to meet and exceed sales quotas in the following verticals:

1. Life Science & Healthcare
2. Industrial & Technology
3. Retail & Consumer
4. Chemical

• Proven track record of successfully managing customer relationships.
• Excellent interpersonal skills
• Proficient in Microsoft Office

Queenie Chua

R24125459

Deputy General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. Duties for the general manager will include allocating budget resources, formulating policies, coordinating business operations, monitoring and motivating staff, managing operational costs, ensuring good customer service, improving administration processes, engaging with vendors, hiring and training employees, identifying business opportunities, and monitoring financial activities. Your entrepreneurial spirit and vision in directing business functions will assist our organization in maintaining relationships with clients, generating new business, increasing staff productivity, improving service, ensuring sustainability, and meeting business objectives.

The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities. The noteworthy general manager should account for all business activities, support staff development, enhance efficiency, drive sales and improve revenue, maintain relationships with clients, enhance the organization's image, and meet overall growth objectives.

Deputy General Manager Responsibilities:

• Overseeing daily business operations.
• Developing and implementing growth strategies.
• Training low-level managers and staff.
• Creating and managing budgets.
• Improving revenue.
• Hiring employees.
• Evaluating performance and productivity.
• Analyzing accounting and financial data.
• Researching and identifying growth opportunities.
• Generating reports and giving presentations.

Deputy General Manager Requirements:

• Degree in business management or a masters in business administration.
• Good knowledge of different business functions.
• Strong leadership qualities.
• Excellent communication skills.
• Highly organized.
• Strong work ethic.
• Good interpersonal skills.
• Meticulous attention to detail.
• Computer literate.
• Proactive nature.

• Establish, manage and control operational processes across custody and trade settlement for Alta’s businesses in Singapore and Malaysia.
• Managing and driving projects. The Senior Operations Manager will lead and drive cross-functional projects and new initiatives, in addition to recurring business-as-usual (BAU) tasks.
• Lead and own key relationships with internal and external stakeholders across various functions including technology, compliance, etc.
• Oversee daily processing of trades and ensure on-time settlement of all trades (across financial products including Equity, Fixed Income, and others) - this also includes processing of Corporate Action Events and product life cycle.
• Manage post-trade settlement functions such as processing of trade instructions, ensuring instructions are communicated properly, relaying trade status back to clients and troubleshooting of trade queries and issues.
• Undertake process and system enhancements to achieve optimum productivity and process efficiency
• Ensure full compliance to all policies and regulations; manage and ensure effective service delivery to internal and external clients.
• Ensure smooth and efficient settlement and custody processes and documentation, liaising with counterparties and custodians for any trade mismatches, failures/issues to ensure fast and effective resolution.
• Lead and manage a team in a regional capacity, demonstrating strong leadership skills and fostering collaboration.

about the company

Our client is a global organization that specializes in testing and measurement solutions.

about the job

Reporting to the Director of Tax, you will be working in a team of 6 to support the business in providing tax advisory and planning support. You will mainly be involved in tax advisory where coverage includes corporate tax, indirect tax, cross border transactions, tax incentives and transfer pricing across the European entities.


skills and experience required
You should ideally possess a bachelor degree in Accountancy and come with minimally 6 years of experience in a tax advisory & planning capacity, you should also come with regional experience. You will be an independent learner with strong communication skills and have the confidence when engaging with senior stakeholders.

To apply online please use the 'apply' function, alternatively you may contact Francine at francine.wong(@)randstad.com.sg (EA: 94C3609/ R22104071)

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences
• have relavant certificate/diploma
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• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise and train employees
• Provide administrative support (e.g. updating inventory)
• Ensure compliance with company policies and regulation

Willing to work on holidays/work on shifts/change of shift

Able to work and stand for long hours

Proficient knowledge of foot reflexology, Tui Na massage, body oil massage, sports and/or deep tissue massage.

Decent communication skills, both verbal and written.Excellent people skills.

Well-groomed, professional appearance.

Meeting with clients and conducting an initial assessment.

Explaining to new clients the principles and methods of reflexology.

Applying hands-on massage to patient’s feet and to a lesser extent their hands and ears.

Instructing the client in self-reflexology techniques to be practised at home.

Keeping detailed patient notes.

Setting out a plan of future treatment.

Advising patients to seek mainstream medical treatment where necessary.