Total 23,525 customer experience manager job vacancies in Others category in Singapore

Working Location: Raffles Place

Main Duties and Responsibilities:

• Support SAP (FICO, MM, PS, Ariba) & budgeting systems.
• Identify and address operational inefficiencies, conflicting business practices and integration issues, recommending suitable alternatives.
• Deliver project deliverables, service requests according to given project schedule and with quality.
• Able to take lead in project assignments and manage its scope and key stakeholders.
• Able to handle interfaces from non-SAP system to SAP modules & vice-versa.
• Manage business users and analyze business requirements.
• Drive good project management practices and governance within the IT team.
• Able to develop user guide and conduct training for staffs when required.

Requirements:

• Bachelor’s degree in Information Technology or equivalent field with at least 5 years of SAP Finance techno-functional experience and strong Microsoft Excel skills.
• Functional and Technical Competencies in the following:SAP Finance/MM/PS modules.
  SAP ABAP and Adaptive Planning (Workday) will be added advantage.
• Excellent project leading, inter-personal and problem-solving skills.
• Proficient in written and verbal communication, capable of interacting with all levels of management and staff.

We regret that only shortlisted candidates will be notified.

We regret that only shortlisted candidates will be notified.

Interested applicants kindly click on "apply now" and please send in your updated resume to [email protected]

T Stephanie | R1548888

People Profilers Pte Ltd | 10C3804

20 Cecil St, #08-09, PLUS Building, Singapore 049705

http://www.peopleprofilers.com

Our client is a well-established international bank and has a strong presence in Asia. They are recruiting for Premier Relationship Managers to expand their business.

about the job

• Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth targets.
• Manage the relationships with new and existing High Net Worth clients through professional consultative financial analysis.
• Required to execute good customer service while reaching to the database provided by the bank.
• To identify suitable financial solutions offered by the bank to meet client's financial goals.
• Ensuring all transactions are strictly compliant with audit and statutory guidelines

skills and experience required

• Minimum local diploma in any discipline.
• Minimum 3 years of retail banking experience will be advantageous.
• Strong knowledge of investment and insurance products.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a leading international bank specializing in private wealth management offering tailored investment solutions and personalized financial services to high net worth individuals.

about the job

• Assist in managing client relationships and handling administrative tasks to ensure efficient transaction processing and client service.
• Gain a thorough knowledge of the bank's products and services to help RMs deliver tailored financial solutions.
• Handle account openings, transactions, and investment orders accurately and promptly.
• Address client inquiries professionally and identify opportunities to strengthen client relationships.
• Work with Operations, Compliance, Legal and Product teams to ensure smooth service delivery and regulatory compliance.
• Perform client due diligence, maintain accurate records, assist with portfolio reviews and provide market insights to enhance client portfolios.

skills and experience required

• Bachelor's degree in Finance / Business / related field.
• At least 3 years of relevant experience in private banking and/or wealth management.
• Proficiency in Mandarin (spoken and written) to communicate effectively with Mandarin-speaking clients across the ASEAN region.
• Proven ability to build and maintain strong client relationships with excellent communication and interpersonal skills.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Cathay United Bank Company, Limited is a wholly owned subsidiary of Taiwan’s largest financial group Cathay Financial Holdings. The Bank’s Singapore Branch is currently looking for a Head of Cross Border Banking to join the Corporate banking team.

Responsibilities

• Manage and grow a portfolio of Taiwanese and Foreign Corporate client who having registered address in Singapore
• Consult on building strategy of Local Corporate Business
• Develop and execute agreed strategy of Local Corporate of area in charge
• Expand the business with new eligible Local Corporate names who are fit within agreed strategy and area in charge
• Maintain, enhance relationship with existing customer to maximize banks return/ profitability
• Execute and act as primary point of control and monitoring for credit/ post-loan management
• Implement others duty being assigned.

Requirements

• Minimum bachelor’s degree in Business Administration/Accountancy or any business relevant discipline
• Minimum 3-5 years’ relevant experience within Corporate Banking space.
• In depth knowledge of Cross-border business, product /segment management, project and portfolio management financial / accounting / credit analysis
• Sound knowledge of the bank’s products and services
• Occasional business travel may be required
• Excellent interpersonal and communication skills
• Proficient in spoken and written English/Chinese to liaise with Chinese speaking headquarter counterparties and cross border clients

Highlights

• AWS + Variable bonus
• 5 days work week, Mondays to Fridays

Responsibilities

• Reporting to the Project Director, he/she is responsible for the successful completion of a project, specialising only in lighting deliverables.
• Ensure all paperwork and material submissions are verified, well presented and submitted timely.
• Strong co-ordination and good people management skills, being able to communicate effectively verbally and written, with all relevant stake holders such as consultants, architects, designers, electrical contractors, end-users, relevant authorities and suppliers.
• Overall management of the project with respect to contractual obligations, budgets, and internal resources to ensure project is successfully completed.
• Lead project team on the implementation and execution of works necessary to complete the project.
• Enjoy working in a non-conforming environment where new challenges might suffice and have the ability to problem solve in a timely and cost-effective manner.
• Provide timely updates to management on project status.
• Attend site meetings for all projects including concerns during project DLP.

Requirements

• Degree or Diploma in Electrical, Electronic, or equivalent.
• Minimum 4 years’ relevant work experience in lighting/electrical engineering.
• Experience in lighting industry is advantageous.
• Knowledge in Autocad, Dialux, Relux software is advantageous.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

We are representing our client (one of Asia’s largest diversified Real Estate groups headquartered in Singapore) to look for an experience Executive/ Senior Executive/ Manager( Tenant Relationship Manager) to join their dynamic professional team to support its Retail Real Estate portfolio.

You will be part of the tenant relations team based at the assigned mall, responsible for building strong tenant relationships. By engaging tenants on regular performance discussions, you gain deep understanding of customer needs, business direction and future growth plans with regards to retail space requirements. This position calls for someone with strong analytical, interpersonal and communication skills.


You will report to the Mall Centre/General Manager.

Executive/ Senior Executive/ Manager( Tenant Relationship Manager)

Responsibility

• Maintain good landlord-tenant relationships
• Track and analyse the performance of tenants
• Engage tenants on performance discussion and opportunities for expansion
• Conduct regular meetings with tenants to understand their business needs and directions
• Liaise with tenants on operational feedback and leasing matters
• Support the Central Leasing team in terms of lease management and administration
• Ensure tenants adhere to the lease terms
• Ensure property tax levied is in line with committed rentals
• Analyse tenants' sales data for reporting
• Provide management, malls and other departments with relevant leasing reports when required
• Assist CM/GM on yearly budgeting, forecast with respect to income arising from Leasing activities

Requirements

• Degree or Diploma in Estate Management, Building, Business Administration, Marketing or equivalent
• Fresh graduates are welcome to apply
• Strong interpersonal, communication, negotiation and presentation skills
• Possess positive disposition, resourcefulness and is a team player
• Sound understanding of the real estate and retail industries preferably in shopping complex
• Self-motivated and able to work under pressure with tight deadlines

We regret that shortlisted candidates will be notified.

[Job ID: 401667]

• Conduct financial analysis and consultations with customers to understand their needs.
• Strengthen customer relationships by providing updates on market trends and financial products.
• Participate in marketing activities to attract new customers.
• Identify and contact potential clients.
• Provide excellent after-sales service.
• Organize and deliver sales presentations to various groups and organizations.
• Follow money laundering prevention procedures and report suspicious activities.

Requirements:

• Degree holder.
• Driven and goal-focused individuals who are passionate about financial planning and wealth management.
• Willing to work a 5.5-day week, with the flexibility to meet clients beyond regular hours.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

Responsibilities

• Oversee and manage the day-to-day operations of the AIC Link counter and Referral Team, ensuring that all processes are executed efficiently and meet service quality standards.
• Establish Standard Operating Procedures (SOPs) for AIC Link and referral work processes.
• Ensure a high level of client satisfaction by managing the teams’ response to client inquiries, addressing escalated or challenging cases, and resolving public relations matters.
• Oversee service recovery efforts and thoroughly investigate, report, and respond to complaints.
• Work closely with other departments and stakeholders (including hospital, service providers and community care partners) to align operations with overall company strategy and objectives.
• Participate in outreach activities, roadshows, or publicity events as appropriate to educate stakeholders (including clients, families and caregivers) about the role of AIC, services, available schemes and grants.
• Track Key Performance Indicators (KPIs) to assess team performance and implement strategies to meet and exceed targets.
• Prepare and present regular reports on team performance, operational issues, and improvement initiatives to senior management.
• Responsible for managing the team, including training and competency development, performance management, team development, staff welfare, disciplinary actions and regular engagement with staff.
• Manager stations at hospital: Ensure the operations adhere to hospital standards e.g. infection control, JCI accreditation, Basic Cardiac Life Support (BCLS), fire drill, vaccinations, security protocol, Personal Data Protection Act (PDPA).

Requirements

• Professional qualification in Nursing or Allied Health disciplines relevant to the role.
• Minimum of 10 years of experience in healthcare and operations management, with at least 3 years in a managerial capacity.
• Knowledge of geriatrics, client assessment, community services and financial schemes and grants will be in advantage.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent problem-solving abilities and attention to detail.
• Strong interpersonal, communication and organizational skills
• Candidate with fewer years of experience may be considered for the Manager position.

[Job ID: 706365]

Responsibilities:

• To support Japanese expatriates with their smooth relocation process including visa support, setting up bank accounts, housing/service apartments etc.
• Conduct onboarding and offboarding orientation.
• Support Japanese expatriates with their employee benefits arrangements such as children education allowances, medical expenses, housing allowance and memberships etc.
• Arrange billing with Tokyo HQ including JAS fees, trainee fees etc.
• Manage golf sets and corporate golf memberships maintenance including application, transfers and cancellation for subsidiary companies.
• Update and maintain HR-related data such as headcounts report, mailing list, organization charts, contact lists etc.
• Research and report on housing rental trends for negotiation of allowances review with Tokyo HQ.
• Maintain relationships and negotiate corporate rates with service apartment vendors.
• To support VIP visits, organize meetings and gatherings for Japanese expatriates.
• Organize crisis management simulations exercise including for subsidiary companies.
• Manage the documentations for corporate ACRA filing and update.
• Stand-in as Personal Assistant for General Manager (GM)/Acting GM in case of secretary absence.

Requirements:

• Min 3-6 years of relevant experience handling Japanese expatriate onboarding/offboarding
• Proficiency in Japanese (JLPT N1, N2) to communicate effectively through phone calls, emails and/or meetings with Tokyo HQ, as well as both local and expatriate staff in the branch offices and subsidiary companies
• Prior experience handling work pass applications
• Proficient in MS Office applications and accounting systems such as SAP

To Apply, please kindly email your updated resume to [email protected]

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Gary Ho Cheng Xuan
EA Personnel Reg. No.: R1549767
EA License No.: 07C5771

JOB RESPONSIBILITIES:

• Attend to all walk-in residents, including updating feedback provider on the action taken;
• Utilise system to check past feedback cases or create new cases;
• Issue events/facilities booking permits as and when required;
• Reply to feedback emails & calls;
• Attend to cases on site (including house visit), where required/instructed;
• First responder for any escalated cases;
• Communicate with external agencies for cases;
• Any other duties as instructed by the supervisor.

JOB REQUIREMENTS

• Experienced in handling difficult people;
• Possess good interpersonal skills;
• Work well under pressure;
• Effective written & verbal communication;
• Must be able to attend cases on site independently;
• IT savvy;
• Working Hours: Mondays - Fridays: 8am to 5pm with an additional 1 Saturday per month - 8am to 1pm;
• To be stationed at Bedok Branch Office depending on the deployment.

Only shortlisted candidates will be notified.

ROLES AND RESPONSIBILITIES:

•Gather and verify all necessary documentation for new business applications with insurers

•Provide prompt follow-up with partners throughout the new business process.

•Prepare accurate and complete submission documents to insurance carriers.

•Assist in proper documentation and maintenance of each application.

•Monitor application progress and follow up with underwriters as needed.

•Address underwriting queries and follow-up with financial representative on the necessarysupporting documentation.

•Ensure compliance with regulatory requirements and internal procedures.

•Provide post-sales policy servicing request where required.

•Maintain accurate clients’ records and management reports

•Familiar with insurance product and underwriting requirements.

•Perform administrative tasks, such as organizing medical examination and logistic for newleads, preparing insurance forms and policy contract package

•Participate in internal & external continuous training and learning programs.

•Participate in general improvement of internal process

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Summary:
We are seeking a highly motivated and detail-oriented Drug Regulatory Affairs Specialist to join our growing team. In this role, you will be responsible for managing the drug registration process for our innovative pharmaceuticals across Southeast Asia, with a primary focus on Singapore and Malaysia. You will work closely with internal teams and regulatory agencies to ensure timely and accurate submissions. Additionally, you will stay up-to-date on evolving regulatory requirements in the region and proactively identify and address potential issues.

Responsibilities:

1. Document Preparation and Submission:
   • Lead the preparation and submission of drug registration applications, ensuring compliance with regulatory guidelines in Singapore and Malaysia.
   • Collaborate with internal teams to gather necessary documentation for registration submissions.
   • Ensure adherence to local regulatory requirements throughout the application process.
2. Manage Drug Registration Process:
   • Develop and execute regulatory strategies for drug registration submissions to health authorities in Southeast Asia, particularly Singapore's Health Sciences Authority (HSA) and Malaysia's National Pharmaceutical Regulatory Agency (NPRA).
   • Oversee the drug registration process, including obtaining marketing authorizations and licenses.
   • Interact with regulatory agencies to address questions and clarifications during the registration review process.
3. Regulatory Oversight:
   • Proactively monitor regulatory changes and updates in Singapore, Malaysia, and other Southeast Asian markets, assessing their impact on existing and planned programs.
   • Prepare and present regulatory documentation to internal stakeholders, including senior management.
4. Record Keeping and Progress Tracking:
   • Maintain detailed records and track the progress of drug registration applications.
   • Work closely with internal teams to ensure that regulatory documentation supports product development and commercialization efforts.
   • Conduct regulatory assessments and gap analyses to identify and address compliance issues.
5. Risk Management:
   • Identify and manage potential regulatory risks and proactively develop mitigation strategies.
6. Communication:
   • Act as the primary point of contact for regulatory agencies in Singapore and Malaysia during the drug registration process.
   • Provide timely updates to internal stakeholders on the status of regulatory submissions and approvals.
   • Participate in regulatory meetings, addressing queries and providing necessary information.
7. Cross-functional Collaboration:
   • Collaborate with cross-functional teams, including Quality Assurance and Manufacturing, to align regulatory activities with overall business objectives.
   • Provide regulatory guidance to support the development and implementation of nonclinical development plans.

Qualifications:

1. Master’s degree in Regulatory Affairs, Pharmacy, Pharmacology, or a related field.
2. Minimum of 3 years of experience in regulatory affairs, preferably in the pharmaceutical industry.
3. Strong understanding of regulatory guidelines and requirements in Singapore, Malaysia, and other Southeast Asian countries.
4. Excellent written and verbal communication skills, with the ability to communicate complex regulatory information clearly and concisely to diverse audiences.
5. Proven ability to manage multiple projects simultaneously and meet deadlines.
6. Detail-oriented and highly organized, with strong analytical and problem-solving skills.
7. Ability to work independently and as part of a team.
8. Proactive and self-motivated, with a passion for regulatory affairs.

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Operations Manager, Skai

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Long Term planning to create initiatives that furthers the outlet overall goal
• Assessing and analysing outlet budgets to find ways to minimize expenses optimize profits
• Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
• Identifying of opportunities to expand or shift course in order to take advantage of changes in the market
• Monitor the reservation status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Work with Talent & Culture to recruit suitable colleagues
• Control outsource labour supply, casual labour and overtime
• Communicate with team during daily briefings and conduct monthly department meetingsEnsure regular training and re-training when needed
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas
• Lead the F&B team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
• Work closely with the culinary team to maintain food quality and to create attractive food products that support the image of the outlet/hotel and incremental business volume
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Focus on the dining experience for LCAH members
• Implement, monitor, train and maintain control measures to impact food costs, beverage costs, labour costs and operating supply costs for the outlet and to be in line of budget
• Plan, implement and measure profit enhancement programmes constantly in the areas of menu engineering, profit contribution, revenue generation, productivity, pricing and costing for products used in the outlet
• Interpret financial reports: create and implement plans or promotion to improve profits for the outlet
• Compile financial data and use the data to coach the service team how to use suggestive selling to improve the overall financial performance
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting
• Drive consistent service and process improvement, be entrepreneurial
• Use the performance review process to identify and develop talent for growth management performance issues, using a coaching styles
• Interface the needs/requirements of other departments with the F&B Service : Laundry, Property Maintenance, Sales & Marketing, Engineering, Front Office, Security, Finance, T&C and Culinary
• Provide a level of Safety & Security for all colleagues
• Develop own knowledge and skills to grow as a business partner and leader

Qualifications:

• 5 years in F&B management experience, minimum 3 year as Outlet Manager,
• Experience in similar size/style of 5* hotel
• Diploma / degree in Hospitality Management
• Knowledge in financial and marketing area
• Leadership / People management
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of employees
• Service oriented with an eye for details
• Strong computer skills and proficient in Microsoft Office-Words & Excel
• Strong problem solving and decision making skills
• Effective conflict management skills, respecting a diverse, multi-cultural environment
• Can use sensitivity and discretion in supporting guest needs
• Leads to constantly improve the guest service experience and team performance
• Leadership skills developed – collaborative, enabling, and entrepreneurial
• Career focused, wanting to grow and develop, self-driven

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

The Banquet Operations Manager oversee and manage the hosting of banquets to provide customers with an excellent experience. Their duties include consulting with Head Chefs, determining the number of wait staff, and planning the layout and setup of venues to the highest level of guest expectations. He or she will also ensure adherence to federal, state and local regulations concerning health, safety, and other compliance requirements, as well as brand standards and local policies and procedures. He or she will report directly to Director of Culinary & Beverage Operation and/or F&B Manager.

The job responsibilities include the following:

DUTIES AND RESPONSIBILITIES:

· Achievement of budgeted food sales, beverage sales and labour costs.

· Achieve maximum profitability and over-all success by controlling costs and quality of service.

· Participation and input towards F & B Marketing activities.

· Control of Banquet chinaware, cutlery, glassware, linen and equipment.

· Completion of function delivery sheets in an accurate and timely fashion.

· Preparation of forecast and actual budget function sheets.

· Completion of weekly staffing and manpower scheduling.

· Supervise and co-ordinate daily operation of meeting/banquet set-ups and service.

· Maintaining the Hotel Bar control policies and completion of necessary forms.

· Follow proper purchasing and requisitioning procedures.

· Maintain records for inventory, labour cost, food cost etc.

· To assist in menu planning and pricing.

· Development and maintenance of all department manual & control procedures.

· Provides labour costing information where necessary.

· Staff training and development.

Requirements

The candidate should possess the following:

· Diploma in Food and Beverage, Hotel Operations or other related fields, with at least 2 years of related and managerial experience

· Experience in Hotel F&B Operations; Banquet Operations Experience.

· Experience in menu planning and menu engineering

· Excellent spoken and written English

· Strong interpersonal skills and communication skills, and experience in managing large complex teams

· Creative food and beverage professional with a can-do attitude and always keen to elevate and redefine the food and beverage offerings under his or her charge

· Confident and meticulous

· Ability to work independently and in teams

· Excellent time management and organisational skills

· Excellent analytical and mathematical skills

· Well versed in food and beverage, financial, profit and loss and reporting.

· Well versed in use of Microsoft Word, PowerPoint and Excel

· May be required to work nights, weekends, and/or holidays, depending on business requirements

Requirements

• The ability to motivate and inspire a team
• The ability to relay information to different teams
• The ability to work with stakeholders like vendors, clients, and team members
• The ability to assess a situation and find a solution quickly
• The ability to meet deadlines for many tasks and projects
• The ability to be accurate
• The ability to adapt to changing priorities and handle multiple tasks simultaneously
• Proficiency in Microsoft Office and shipping software
• A solid understanding of logistics procedures
• A general understanding of finances and experience with contracts
• The ability to execute projects efficiently, manage resources effectively, and achieve business objectives on time and within budget
• Must have more than 5 years of experience

Responsibilities

• Ensuring goods are delivered on time
• Working with shipping agents and freight forwarders
• Meeting shipping regulations and safety standards
• Evaluating the shipping team and identifying areas for improvement
• Analyzing shipping costs and implementing strategies to improve efficiency
• Establishing performance metrics to monitor and improve operations

The role of the Sustainable Gallery Manager is to ensure smooth operations of galleries operations & programmes under our management to co-ordinate programmes & event- related works.

The scope of works includes: -

1. Leading the team to ensure smooth operations of the galleries and the programmes/events
2. Manage the gallery tours & visitors’ experiences
3. Handle general email enquiries pertaining to visitors’ information and activities
4. Coordinate & Plan programmes & events-related works
5. Conduct monthly supervisions on all facilities within galleries
6. Handle general email enquiries pertaining to visitors’ information and activities

Position: Microbiology Laboratory Manager

• Working hours : 5 days work weeks (Monday to Friday or Tuesday to Saturday)
• Shift Work, 9:00am to 6:30pm, 9:30am to 7pm, 10:30am to 8pm
• Office location: Woodlands Industrial Park E5
• Salary: $5,000 - $6,500

Qualifications

• Educational Background in Bio/Life Sciences & Microbiology, or Bio-Tech / Bio-Molecular Education, or equivalent with 12 years related laboratry experience (Masters & PhD preferred).
• Experienced with method-related tasks, including development, verification, validation, and enhancement.
• Experience in both Micro-Biology as well as PCR and Bio-Molecular Work will be a huge advantage.
• Possesses SAC Singlas signatory for Microbiology &/or Bio-Molecular and laboratory operation and management experience.
• Minimum 6 years as a laboratory manager, including proven technical knowledge and laboratory experience.
• Experienced in audit & CAPA management skills.

Job Description

• Acted as the primary liaison between the laboratory and clients for routine daily sample analysis.
• Organized and participated in workflow management and execution.
• Prioritization of urgent and regulatory testing.
• Recruitment of suitably qualified staff.
• Preparing advance rosters, including supervisory and signatory staff.
• Coordinating staff to meet KPIs related to turnaround times (TATs) and customer needs.
• Ensuring qualified and trained staff are available to meet TAT.
• Keep management informed of operational or productivity issues as they arise.
• Provide management with information for annual budgeting and monthly reporting, including resource usage and productivity metrics.
• Review and update laboratory procedures as needed.
• Validate and release test reports to customers.
• Train staff on test procedures, equipment operations, and laboratory protocols.
• Troubleshoot technical issues related to testing methods or equipment.
• Write and execute method or equipment validation protocols.
• Initiate or revise procedures and forms, and conduct method validations.
• Attend regular team meetings and demonstrate leadership to motivate the team.
• Ensure clarity of roles and efficient deployment of staff resources.
• Foster a culture of continuous quality improvement and actively promote staff development.
• Participate in new projects and assist in implementing business improvements.
• Ensure compliance with systems in collaboration with the Quality & Compliance Department.
• Respond promptly to customer inquiries and complaints, keeping them informed of any delays.
• Complete all internal and external audits and corrective actions as required.
• Engage in workplace safety practices to promote a safe environment.
• Oversee and participate in equipment maintenance while troubleshooting any issues that arise.
• Manage risks associated with microbiological and biomolecular analyses of wastewater samples and water matrices.
• Oversee laboratory financial planning and execution.
• Lead strategic goal planning and laboratory operation management.
• Drive capability development and perform validation of results and report issuance.
• Review and write SOPs, plan method studies, and execute proficiency testing (PT).
• Lead by example while advocating for EHS, integrity, compliance, and ethics.
• Evaluate staff performance and manage manpower and resources.
• Escalate laboratory issues and serve as a liaison between the lab and management.
• Research and spearhead operational improvement initiatives.
• Execute additional tasks as directed by the business.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Microbiology Laboratory Manager

• Salary: $5,000 - $6,500
• Working hours : 5 days work weeks (Monday to Friday or Tuesday to Saturday)
• Shift Work, 9:00am to 6:30pm, 9:30am to 7pm, 10:30am to 8pm
• Office location: Woodlands Industrial Park E5

Job Description

• Acted as the primary liaison between the laboratory and clients for routine daily sample analysis.
• Organized and participated in workflow management and execution.
• Prioritization of urgent and regulatory testing.
• Recruitment of suitably qualified staff.
• Preparing advance rosters, including supervisory and signatory staff.
• Coordinating staff to meet KPIs related to turnaround times (TATs) and customer needs.
• Ensuring qualified and trained staff are available to meet TAT.
• Keep management informed of operational or productivity issues as they arise.
• Provide management with information for annual budgeting and monthly reporting, including resource usage and productivity metrics.
• Review and update laboratory procedures as needed.
• Validate and release test reports to customers.
• Train staff on test procedures, equipment operations, and laboratory protocols.
• Troubleshoot technical issues related to testing methods or equipment.
• Write and execute method or equipment validation protocols.
• Initiate or revise procedures and forms, and conduct method validations.
• Attend regular team meetings and demonstrate leadership to motivate the team.
• Ensure clarity of roles and efficient deployment of staff resources.
• Foster a culture of continuous quality improvement and actively promote staff development.
• Participate in new projects and assist in implementing business improvements.
• Ensure compliance with systems in collaboration with the Quality & Compliance Department.
• Respond promptly to customer inquiries and complaints, keeping them informed of any delays.
• Complete all internal and external audits and corrective actions as required.
• Engage in workplace safety practices to promote a safe environment.
• Oversee and participate in equipment maintenance while troubleshooting any issues that arise.
• Manage risks associated with microbiological and biomolecular analyses of wastewater samples and water matrices.
• Oversee laboratory financial planning and execution.
• Lead strategic goal planning and laboratory operation management.
• Drive capability development and perform validation of results and report issuance.
• Review and write SOPs, plan method studies, and execute proficiency testing (PT).
• Lead by example while advocating for EHS, integrity, compliance, and ethics.
• Evaluate staff performance and manage manpower and resources.
• Escalate laboratory issues and serve as a liaison between the lab and management.
• Research and spearhead operational improvement initiatives.
• Execute additional tasks as directed by the business.

Qualifications

• Educational Background in Bio/Life Sciences & Microbiology, or Bio-Tech / Bio-Molecular Education, or equivalent with 12 years related laboratry experience (Masters & PhD preferred).
• Experienced with method-related tasks, including development, verification, validation, and enhancement.
• Experience in both Micro-Biology as well as PCR and Bio-Molecular Work will be a huge advantage.
• Possesses SAC Singlas signatory for Microbiology &/or Bio-Molecular and laboratory operation and management experience.
• Minimum 6 years as a laboratory manager, including proven technical knowledge and laboratory experience.
• Experienced in audit & CAPA management skills.

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

Key Responsibilities Include (but not limited to):

- Responsible for the smooth running of the various outlets with the assistance of outlet managers

- Growing the revenue through proactively seeking new business opportunities.

- Develop and execute business strategies to improve sales and client base.

- Build and maintain good relationship with clients and suppliers.

- Overall in charge of all Fleet (Vehicles, Logistics/Warehouse division and Drivers).

- Ensure products are delivered to customers in good quality, on time, in full, and with cost effectiveness.

- Full P&L responsibility.

- Any other duties as assigned by Management.

Assistance Operation Manager

Salary: 2500-3500 SGD/month

Job Type: Full Time Job

Period: Immediate Start

main responsibilities:

• Communication with customers / co-loader / overseas agent for export shipment arrangement
• Response to customer’s / co-loader / overseas agent’s email
• Planning console box to overseas
• Able handles declare all kinds of import / export permits
• Create job no / Key in shipment details / voucher & etc system
• Arrange / coordinate closely with all parties for delivery / pick up
• Ensure that all jobs are monitored / timely updated in system / Billing
• Any other ad hoc duties assigned.

General requirements:

• Qualification: Secondary School / O or N Level / Diploma
• 2-3 years of experience working in / freight forwarder or freight consolidation companies will be preferred.
• Proficiency in MS office
• Effective verbal communication and interpersonal skills
• Ability to learn fast and pays attention to details.

Requirements:

• Bachelor's Degree in civil engineering.
• Minimum 15 years’ experience in construction industry and having knowledge of the construction business and marketplace in Singapore.
• Team player.
• Career growth development.
• Excellent at developing proposals and presentation slides.
• Able to update and ensure company website and marketing materials are up to date and organize marketing initiatives to increase customer engagement and awareness.
• Able to identify new market trends and seek potential business opportunities and generate monthly reports for management.
• Build and maintain relations with client Architect, Consultants.
• Excellent written and verbal communication skills including professional presentations to clients.
• Manage and build positive relationships with existing clients.
• Increase the clientele base by proactively sourcing, arranging meetings and developing new relationships.
• Strong organizational and interpersonal skills with ability to build good relationships with clients and working partners.

Responsibilities:

• Exposure with developers & institutional developers.
• Comprehensive exposure to local consultants, architects and engineers.
• Conversant with different type of contracting procedures.
• Able to handle business development on their own.
• Build and maintain strong customer relationships while supporting the tender and business development team, project clients and consultants in their tender bids.
• Coordinate with tender department and HQ in scope of work and project executions and responding to requests, clarifications, and resolving any issues promptly and diligently.
• Coordinate with tender team to manage proposal response process, including detailed tender/ bid requirements.
• Initiate customer visits and processing of various sales proposal, quotations and contracts.
• Manage relationship with existing and potential clients to develop new opportunities and advance organisation’s business interests.
• Business development experience in the contract market with high-end architects, Consultants and end-user clients.
• Take charge of client acquisition and create new business opportunities to maintain the company’s relevance and competitive edge.
• Conduct the necessary market analysis to identify potential working partners for targeted projects.
• Communicate with the potential clients, consulting firms etc. to collect the information of targeted projects.
• To perform market research and identify prospective local projects leads.
• Resourceful and possess good market intelligence on potential upcoming projects.
• Conversant with local authorities’ requirements and engineering standards.
• Good working knowledge of general construction, especially in large and heavy civil engineering project.

• A Competitive Remuneration Package
• Outstanding Career Advancement & Development
• Friendly Working Environment

We are looking for dynamic individuals who have the experiences in the building construction industry. If you are the one who are seeking a breakthrough for the career path, please join us!

Role Description

This is a full-time on-site role of M&E Manager located in Singapore in the Main Construction industry. The M&E Manager will be responsible for overseeing and managing the mechanical and electrical systems of building construction projects. The M&E Manager will work closely with the project team to ensure timely and efficient completion of projects, and ensure that all systems meet industry standards and regulations.

1. Managing and leading project team, related the M&E matters.
2. Recommending right costing & budget to increase project profits
3. Conducting forecast budget and advise on actual profit or losses to management
4. Implementing bill of material (BOM) and project
5. Ensuring all safety matters requirements met
6. Ensuring project is completed within time frame and budget
7. Making material procurement schedule and planning
8. Liaise with all related stakeholder to ensure project efficiency and effectiveness
9. Quality control and monitoring of sub-contractor work standard, recommend and suggest improvement or made correction
10. Work closely with a Site Manager with the same areas of work
11. Execute, monitor and ensure the timely completion of the project
12. Liaise with the Consultant Representative on project matters
13. Coordinate with Project Manager on the project matters
14. Coordinate with all Subcontractors on matters pertaining to site and quality issues
15. Ensure all contractual requirements are complied with agreed procedures
16. Keeping track on variation and claims of contract and cost impact and feedback information to the Project Manager
17. Co-ordinate with QAQC Engineer to ensure quality performance of project to meet customer requirement.
18. Review project specifications, technical clarification and construction drawings
19. Coordinate with architect, structural engineer and M&E consultant and vendors to resolve construction and installation issues
20. Any other ad-hoc duties related to M&E assigned by management.

Qualifications

• Bachelor's degree or higher in Mechanical or Electrical Engineering, or a related field
• Minimum of 5 years of experience managing M&E systems in building construction projects
• Experience managing a team of professionals, including engineers, technicians, and subcontractors
• Strong knowledge of mechanical, electrical, and plumbing systems
• Familiarity with Building and Construction Authority (BCA) regulations and codes
• Excellent communication, leadership, and project management skills
• Ability to manage multiple projects simultaneously and prioritize tasks effectively
• Experience with AutoCAD and other relevant software

How to Apply:

Interested candidates, please submit your updated resume by using Apply Now button or email to [email protected]

*We regret only shortlisted candidates will be notified.*

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Support RMs in the provision of financial advisory services to clients
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Preferably 3 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified