Total 132 customer service job vacancies in Others category in client site sgp singapore 14 tuas ave 1

Job Summary:

• As a Service Engineer, you will play a critical role in maintaining the operational efficiency of our equipment.
• Your expertise will ensure that our services remain top-notch, directly impacting our client satisfaction and operational success.

Key Responsibilities:

• Conduct periodic inspections, repair, service and maintenance of Musasino equipment to ensure reliable operation.
• Collaborate with clients and superintendents to deliver quality services efficiently.
• Generate reports and present findings to relevant personnel.
• Provide remote troubleshooting support through emails, ensuring customer issues are resolved promptly to maintain high satisfaction levels.

Job Requirements:

• Fresher or related marine engineer experience are welcome.
• A minimum of a Diploma in Engineering (Electrical, Electronics, Mechanical, Mechatronics) or equivalent educational background.
• Ability to work overtime and weekends when required.
• Willingness to travel overseas for an assignment as required.
• Ability to work independently and under pressure, delivering quality results within tight schedules.
• Team player.

Highlights:

• Gross Salary: S$3000 to S$4000/ month
• Working Day: 5 days
• Working Hour: 8am to 5pm
• Overtime paid when working outside of working hours (include Weekend/ Public Holiday)
• Dental and Medical Benefits
• AWS

Main responsabilités :

● To deliver or collect machines for after sale and hire fleet customers.

● Performance of repairs, servicing, preventive maintenance program and quotation job on site.

● Conduct Training for Operators on the correct method of operation and daily check maintenance of the new and hired fleet machine on site.

● Assist PE inspection for sale and hire machine fleet on site.

● Any other technical related aspects as and when required.

● Responsibility for complete customer satisfaction within the work area. Assists in planning, communicating, and coordinating support plans with customers.

● Complies with all safety procedures and consistently demonstrates safety as a value.

● General service report writing for internal and external customers.

● Ensure the excellence of services by strictly adhering to company standards and policies

● Thoroughly follow up on all open technical issues until the problems are fully resolved

● To travel and carry out machine troubleshooting, repair work or rectification and servicing jobs onsite.

● Write and submit service reports to customers based on the job done.

● Work as a team to maintain and expand customer base.

● Collaborate with the team to manage and schedule service calls effectively.

● To record and submit all service data and reports as and when required

● To provide accurate, factual reports to the team leader or technical support personnel to enable informed decisions to be made on a course of action to resolve product issues.

● To carry out machine diagnostic using special diagnostic tools such as,

-Manipad Diagnostic Tool

-I.V Special Tools

-Boom Lift / Scissors Lift Diagnostic Calibrator Tool

● To utilize Manitou, Genie, JLG & Skyjack diagnostic tools

EDUCATION:

• Higher Nitec in Mechanical or Automotive.
• Diploma in Mechanical or Automotive.

EXPERIENCE:

• Minimum of 2-3 years of field service support.
• Ability to work independently.
• Mechanical, Electrical and Hydraulic System troubleshooting skill.
• Experience working with a wide range of brands and models in the aerial equipment industry.
• Familiarity with diagnostic tools and software
• Proven experience in servicing boom lifts, scissor lifts, and other aerial work platforms.
• Ability to read and interpret schematics, technical drawings, and service manuals.
• Excellent communication skills and a customer-focused attitude.

Requirement:

• Valid driving license (mandatory).

Responsibilities:

• Administer all documentation pertaining to costing, repair quotation and vehicle history files.
• Assist customers in checking-in and out of their vehicles from the workshop.
• Attend phone calls, emails, and drive-ins to address any customer concern.
• Conduct transactions with system; walk customer through correction(s) and provide summary.
• Communicate estimated completion time, regular updates and follow through on each customer vehicle.
• Effectively handle multiple priorities, organize workload, meet deadlines, and perform detailed daily record keeping and reporting.
• Parts ordering and inventory.
• Ad-hoc duties assigned by the company.

Requirement:

• 2 years of experience working in an automotive related industry preferred.
• Possess a Valid Singapore Class 3 driving licence.
• Able to work under minimum supervision.
• Strong team player & problem solver.

Working Hours: 5.5 days week

Responsibilities:

• Duties include, but not limited to application support, troubleshooting, advise customers on technical and application issues, preventive maintenance, repair and calibration activities
• Able to complete administrative tasks associated with service field, balance customer visits and requests, documentation and reporting to supervisors and management
• Apply your technical knowledge and experience to solve technical problems and perform complex repairs onsite, via phone or email
• Travel to customer sites for repair and preventive maintenance
• Assure that repair, calibration and service work is performed in compliance with the manufacturer specification
• Establish and maintain positive relationships and promote service products

Requirements:

• A background of Chemistry with minimum 2 years’ experience in analytical instrument field, calibration, troubleshooting and repair of instruments
• Strong computer, communication and customer service skills
• This position requires a highly motivated individual that is capable of completing assigned tasks with little supervision
• Possess valid driving license

Salary will commensurate with qualifications and experience. Interested candidates are invited to write in with full curriculum vitae, current and expected remuneration, recent photograph and contact numbers to:

We are seeking a highly skilled and motivated Service Engineer to join our team. The ideal candidate will be responsible for providing technical expertise, performing maintenance, and delivering support services to ensure the efficient operation of equipment and systems.

• Designing and developing electrical systems for marine vessels
• ⁠Installing and commissioning electrical systems on ships
• Supervising the work of marine engine technicians
• Inspecting and testing electrical systems and equipment
• Maintaining and repairing electrical systems and equipment
• Designing tray routes and electrical panel positions
• Creating single-line diagrams of lighting and other electrical panels
• ⁠Supervising the installation, cabling, and termination of electrical equipment
• Independently testing and Commissioning electrical panels
• Presenting surveys of electrical systems to relevant authorities

Job Description & Requirements:

• PC / Notebook / AIO system diagnostic.
• Assist and advising customer the best solution for their repair / upgrade / customization.
• Handling of hardware and software installation.
• Training will be provided.
• Basic Salary + High Commission + Variable Performance Bonus
• 5 days/6 days work week
• Medical Benefits
• Staff Purchase Discounts

Responsible for taking orders and serving food and beverages to guests

Polite, friendly and well groom

Verifying the identification and age of any customers order alcoholic beverages

Submitting food orders to the kitchen staff

Ensure customer satisfied with their meal

Work with kitchen staff to resolve any complaints and process customer payments

To start a new Electrical Motors, Generators repair services.

Looking for experience Engineers, Service Oriented, Electrical Workshop Managers, to take charge of a new project. Experience with Marine, Oil & Gas, Explosion-proof equipment.

To make full planning, to recruit, train and build up the team. Setting up full repair and testing requirements.

Pls whatsApp: 9832-1639

• 1) Shall ensure the daily operations of various sites assigned and liaise with clients on the requirements
• 2) Arrange for daily staff deployments to various sites and ensure company does not incur any liquidated damages on the projects
• 3) Rostering of monthly schedules
• 4) Coordinate with site in charge on backlog if any
• 5) Rectify on site issues with workers or clients upon receiving feedback
• 6) Reporting of daily attendance to head office and to submit and ensure timesheets are all in proper orders
• 7) Prepare monthly financial reports for various operations projects
• 8) Arrange for coverage in case of absence of staff and able to hands on in event of no coverage
• 9) Candidate must be independent and proactive to provide suggestions and solve problems with initiative
• 10) Candidate shall possess class 3 licence
• 11) Candidate shall respond to any business or projects assignment regardless of time in event of need

Responsible for the overall performance of the designated department / accounts, delivering consistent financial growth through sustainable business strategies and operational excellence in tandem with the growth strategy of the Company. As a top management representative of the Company, continuously build strategic client relationships (new and existing), drive a high performing and stable team and promote cross collaboration with other departments.

The Customer Service Officer assists the production unit in receiving and processing day-to-day customer orders. He/She provides related administration support to ensure the smooth fulfilment of sales orders.

Key Responsibilities

§ Coordinate the complete process of sales order fulfilment among suppliers, forwarders and customers

§ Prepare delivery orders and invoices

§ Track and ensure timeliness of order fulfilment

§ Attend to customer sales enquiries, feedbacks and complaints

§ Perform administration tasks including, but not limited to, data entry, updating and filing of relevant documents

§ Execute other ad-hoc duties as assigned

Requirements

§ Minimum GCE ‘N’/ ‘O’/ ‘A’ level, NITEC

§ Preferably 2 years of relevant work experience in the food manufacturing/service industry

§ Basic computer proficiency

§ Ability to handle work independently and be self-motivated

§ Work: Boonlay, 5.5 days per week, Mon-Fri; 730am – 430pm / Sat; 730am – 1130am

Responsible for the overall performance of the designated department / accounts, delivering consistent financial growth through sustainable business strategies and operational excellence in tandem with the growth strategy of the Company. As a top management representative of the Company, continuously build strategic client relationships (new and existing), drive a high performing and stable team and promote cross collaboration with other departments.

Key Responsibilities

1. Operations CoordinationManage day-to-day operations, including vessel arrival/departure schedules and service requirements.
   Liaise with port authorities, agents, and service providers to ensure seamless execution of services.
   Oversee bunkering, provisioning, and other service arrangements as required.
   
2. Client ManagementAct as the main point of contact for vessel masters and clients, addressing queries and concerns promptly.
   Ensure all services are delivered in line with client expectations and contracts.
   Maintain strong relationships with existing clients and identify opportunities to enhance satisfaction.
   
3. Documentation and CompliancePrepare and review shipping documentation, including manifests, bills of lading, and port clearance documents.
   Ensure compliance with local and international maritime regulations and company policies.
   Maintain accurate records of services provided and costs incurred.
   
4. Cost Control and ReportingMonitor expenses related to vessel services and ensure cost-effectiveness.
   Prepare and submit operational reports, including cost analysis and service summaries.
   Assist in budget preparation and performance tracking.
   
5. Stakeholder EngagementBuild and maintain positive working relationships with port authorities, customs officials, and third-party vendors.
   Coordinate with internal teams such as procurement, finance, and operations to ensure efficient service delivery.
   

Qualifications and Skills

• Bachelor’s degree in Maritime Studies, Logistics, or a related field (or equivalent experience).
• Knowledge of marine and shipping operations, including port regulations and vessel requirements.
• Strong organizational and problem-solving skills with attention to detail.
• Excellent communication and interpersonal skills to interact effectively with diverse stakeholders.
• Proficiency in relevant software, including MS Office and maritime logistics systems.
• Ability to work under pressure and in a fast-paced environment.

Key Responsibilities

1. Leadership and Team Management

• Lead, mentor, and manage a team of marine service executives and coordinators.
  Allocate resources effectively and ensure team members meet performance objectives.
  Provide training and development opportunities to enhance team capabilities.
  

1. Operational Oversight : Oversee daily marine operations, including vessel scheduling, port clearances, and service arrangements.
   Ensure seamless coordination with port authorities, agents, and vendors to meet operational demands.
   Implement and monitor standard operating procedures (SOPs) to optimize efficiency.
   
2. Client and Stakeholder Management : Serve as the primary contact for key clients, ensuring satisfaction and resolving any escalated issues.
   Build and maintain strong relationships with clients, port authorities, and service providers.
   Identify and pursue opportunities for business growth and service improvement.
   
3. Regulatory Compliance and Documentation : Ensure compliance with international and local maritime regulations, environmental standards, and company policies.
   Oversee the preparation and submission of all required shipping and operational documentation.
   Conduct regular audits to ensure documentation accuracy and adherence to standards.
   
4. Cost and Budget Management : Develop, manage, and monitor the department’s budget to ensure cost efficiency.
   Analyze operational costs and implement strategies to optimize spending without compromising service quality.
   Provide regular financial and operational performance reports to senior management.
   
5. Strategic Planning and Improvement : Drive continuous improvement initiatives to enhance service delivery, streamline processes, and achieve key performance indicators (KPIs).
   Monitor industry trends and emerging technologies to maintain a competitive edge.
   Collaborate with senior management to align marine operations with company goals and strategies.
   

Qualifications and Skills

• Bachelor’s degree in Maritime Studies, Logistics, Business Management, or a related field (Master’s degree preferred).
• Minimum of 5–8 years of experience in marine services or shipping operations, with at least 3 years in a managerial role.
• Strong knowledge of international maritime regulations, port operations, and logistics.
• Proven leadership skills, with experience managing and motivating diverse teams.
• Excellent problem-solving, decision-making, and organizational skills.
• Strong communication and interpersonal skills to build relationships with clients and stakeholders.
• Proficiency in MS Office and marine operations software.

Job Description & Requirements

Job Description & Requirements

• Answers the telephone and provides exceptional customer service to internal and external customers.
• Drafts reports and correspondence.
• Orders supplies and equipment; maintains service contracts on office equipment.
• Attends meetings and takes meeting notes.
• Liaises with internal and external units to carryout job tasks.
• Assists managers and supervisors in developing policies and procedures.
• Provides front desk coverage as needed for backup.
• Ensures travel authorizations, accommodations, and conference registrations for employees.
• Audits/processes travel expense claims.
• Handles mileage reimbursement requests for supervision travel.
• Performs tracking and distributes monthly travel reports.
• Maintains accounts payable and accounts receivable records.
• Solves problems associated with vendors regarding shipments, billing, and statements.
• Monitors expenditures, processes payment requests for reimbursement; prepares purchase orders, purchase requisitions and ensures proper procedures for paying service providers, consultants, and contractors.
• Receives and audits invoices for accuracy and compliance and ensures prompt payment of departmental bills.
• Handles administrative tasks for faculty searches and staff recruiting.
• Handles event planning for meetings, professional development, and other department initiatives.
• Performs other related duties as assigned.

· Help managing current and new customer accounts and co-ordination

· Handling inbound and outbound phone calls

· Providing exceptional customer service

· Maintaining relationships with vendors and customers

· Solving customer problems and help resolve issues

· Prepare and issue shipment quotes for customers and set up shipments as required by customers

· Excellent multitasking skills within workspace as well as computer software programs

Assume full responsibility for the daily management of all site activities, including construction, installation, commissioning, and operations, ensuring alignment with project timelines, budgets, and specifications.

• Lead and guide on-site teams, ensuring high performance and operational efficiency, and resolving any challenges that arise to keep the project on track.

• Manage the procurement, allocation, and utilization of materials and equipment, ensuring resources are used efficiently and project milestones are met without delays.

• Facilitate effective communication and collaboration among engineers, contractors, vendors, and other stakeholders, ensuring seamless execution and timely issue resolution.

• Conduct regular safety inspections and risk assessments, addressing potential issues promptly and ensuring strict adherence to safety regulations and industry standards.

• Maintain accurate and up-to-date records of daily site activities, including construction progress, material usage, and workforce attendance. Prepare and submit regular status reports to senior management.

• Ensure that all project documentation, including construction drawings, test reports, and acceptance documents, is properly maintained and archived for future reference.

Responsibilities:

• Attending to customer queries and concerns in a timely manner and professionalism

• Handling Customer Complaint

• Site Visit and meet the clients as needed

• Training and guide the client on how to use our system

• Data entry and card programming

• Process new registration and manage existing records

• Handle calls and register to system accordingly

• Prepare monthly service report and other reports

• Check daily report for enhancement

• Assist user to sign up and basic troubleshooting

• Record and keep track customer feedback and daily reporting.

• Manpower scheduling and check daily attendance

• Recruitment function including posting of recruitment advertisement, sourcing candidates via various platforms, interview, and offer managements

• Update leave application in system

• Coordinate social and recreational activities to promote the team work of the company

• Exercise initiative, discretion and courtesy, as far and as often as possible to inform, update, clarify, explain, solve/resolve issues and collect feedback from existing and potential customers.

• Other duties as assigned from time to time

Requirement:

• Bachelor’s degree in administration/HR/Mechanical Engineer or equivalent.
• Must have experience in both customer service and deployment of manpower.
• Must have working experience at call centre and property/facility management
• Working experience in provision of IT solutions relating to security system will be an advantage.
• Able to do presentation in front of large group of audience.
• Command of MS Office programs and Engineering software (Word, Excel, PowerPoint, Project, AutoCAD)
• Fluent in English
• Willing to work 12-hour shift and 6 days a week.

Responsible for the overall performance of the designated department / accounts, delivering consistent financial growth through sustainable business strategies and operational excellence in tandem with the growth strategy of the Company. As a top management representative of the Company, continuously build strategic client relationships (new and existing), drive a high performing and stable team and promote cross collaboration with other departments.

• 1) Shall ensure the daily operations of various sites assigned and liaise with clients on the requirements
• 2) Arrange for daily staff deployments to various sites and ensure company does not incur any liquidated damages on the projects
• 3) Rostering of monthly schedules
• 4) Coordinate with site in charge on backlog if any
• 5) Rectify on site issues with workers or clients upon receiving feedback
• 6) Reporting of daily attendance to head office and to submit and ensure timesheets are all in proper orders
• 7) Prepare monthly financial reports for various operations projects
• 8) Arrange for coverage in case of absence of staff and able to hands on in event of no coverage
• 9) Candidate must be independent and proactive to provide suggestions and solve problems with initiative
• 10) Candidate shall possess class 3 licence
• 11) Candidate shall respond to any business or projects assignment regardless of time in event of need

Job responsibilities

• Independent worker and able to handle difficult cleaners
• Ensure all timesheet for all commercial sites are filled
• Ensure all site SOP are met accordingly to client's requirement
• Planning, executing and implementing new SOP to ensure cleaners are following
• Draft out timetable and duties for individual site cleaner to adhere
• Ensure smooth operations flow across all sites
• Site visit meeting with customer bi-annually to ensure customer satisfaction and gather client's feedback
• Ensure all stocks for the necessities are replenished at all time
• Maintain good relationships with clients
• To adhere to any adhoc jobs required by the company

Responsibilities:

• Attending to customer queries and concerns in a timely manner and professionalism

• Data entry and card programming

• Process new registration and manage existing records

• Handle calls and register to system accordingly

• Prepare monthly service report and other reports

• Check daily report for enhancement

• Assist user to sign up and basic troubleshooting

• Record and keep track customer feedback and daily reporting.

• Manpower scheduling and check daily attendance

• Recruitment function including posting of recruitment advertisement, sourcing candidates via various platforms, interview, and offer managements

• Update leave application in system

• Coordinate social and recreational activities to promote the team work of the company

• Other duties as assigned from time to time

The Deputy Head reports to the Executive Head and support him in the following: -

• Oversee the strategic direction, design, and management of key community-focused programmes, ensuring they align with the charity’s mission, objectives, and long-term sustainability goals.
• Drive continuous improvements to organisational structure, processes, and resource allocation to enhance operational efficiency, effectiveness, and overall impact, supporting the charity's strategic priorities.
• Provide senior leadership and mentorship to cross-functional teams, cultivating a collaborative, results-driven culture.
• Support staff growth, ensuring that the charity’s programmes are delivered with excellence and that teams are equipped to meet evolving needs.
• Act as liaison for key external stakeholders, including donors, government agencies, corporate partners, and community groups. Foster strong relationships, ensuring alignment of interests and strategic partnerships that enhance the charity's visibility and impact.
• Lead the preparation and presentation of detailed reports, proposals, and strategic recommendations to the Board of Directors, Executive Leadership, and other key stakeholders, facilitating informed decision-making and ensuring accountability.
• Ensure the charity complies with all relevant regulations, reporting requirements, and governance standards, maintaining high levels of transparency, accountability, and integrity in all operational and financial matters.

Requirements: -

• Minimum a bachelor's degree in social work, nonprofit management, or a related field.
• At least 8 years of relevant experience in program management and community engagement, with a focus on ageing-related initiatives.
• Proven leadership experience in non-profit operations, preferably in the community care.
• Excellent leadership and team-building skills, with the ability to motivate and inspire staff and volunteers.
• Strategic thinker with the ability to translate vision and mission into actionable plans.
• Excellent communication and interpersonal skills to interact effectively with the stakeholders.