Total 1,579 customer service job vacancies in Others category in Singapore

Provide guidance and day-to-day training to staff within assigned areaCarry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambienceManage and coordinate activities with people, products and equipment to maximize sales and profitResponsibilitiesRestaurant OperationsLead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service teamCheck readiness of restaurant for service day and brief service crew on staffing roster for service dayManage customer flow and seating arrangementOversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessaryManage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessaryEnsure documentation of all cash shortage and surplus in record book and to tally payment collectionRestaurant Management & PlanningAct as point of escalation for service crew regarding service issuesResolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned taskLead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient mannerQuality Assurance & ControlEnforce restaurant quality, service, cleanliness and value standardsMonitor operations to ensure compliance with all safety procedures and guidelines in the restaurantImplement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safetyPeople ManagementConduct induction for new hires to provide them with the necessary skills and information to carry out roles and functionsProvide training to encourage role rotation amongst service staffTrain and monitor staff in the company SOPs (standard operating procedures)Ensure workplace safety practices

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

• Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

• Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

• Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practices

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

• Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

• Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

• Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practices

The Opportunity:

1. Permanent Role | West/East
2. Working hours: 44 hours per week
3. 5.5 days work week (alternate Sat)
4. Basic up to S$2,500 + OT pay (OT volume depends on role)

Adecco is partnering with various third-party logistic companies that are handling retail & fashion, cleaning appliances, fast moving consumer goods, semiconductor goods etc. They are looking for a Customer Service Coordinator to join their team. You will be assisting with the shipping documents and handling customers' enquiries.

The Job:

• Provide customer service support through phone and email channels.
• Prepare shipping documents and handle import/export documentation.
• Monitor shipments to ensure timely delivery.
• Process invoices promptly and accurately.

The Talent:

• At least 1year(s) working experience in the related field
• Team Player, positive and willing to learn attitude
• Able to commit OT as and when required

Next Steps:

• Apply through this application or send your resume to wa.me/6596317519 or can email to [email protected] in MS Word Copy.
• Only shortlisted candidates will be notified.

Lee Wei Ting
Direct Line: 9631 7519
EA License No: 91C2918
Personnel Registration Number: R1985905

Job Requirement

1.Order Fulfilment Management

• Ensure timely Order Fulfilment to ensure customers’ satisfaction and to meet OTIF.

2. Logistics & Warehouse Management

• Ensure the development and execution of efficient logistics, transportation and warehouse services.
• Monitor service providers in adherence of service level, frequency, customer satisfaction and compliance.
• Formulate and keep track of optimising the logistics cost, space utilisation and safe handling of products and delivery. Ensure organization’s operations meet SS620 / GDPMDS standards and requirements

3. Inventory Management

• Achieve high and consistent inventory accuracy
• Achieve optimal level of inventory holding – ageing inventory, missing and expiring

4. People Management & Development

• Promote and support progressive people management frameworks and policies to better attract, retain and develop talent
• Lead performance management and learning & development, adopting and leveraging on Skills Frameworks and other relevant frameworks.
• Recruit, orientate, lead and guide the team, ensuring that the day-to-day duties are carried out according to standards and requirements.
• Engage, mentor and motivate team members to excel and grow them personally and professionally.
• Manage staff issues and appraise their performance

Qualifications, Skills and Experience required

1. Excellent leadership skills including leading projects with broad scope, cross functional nature, and an impact within and outside own department.
2. Facilitate in-depth understanding of all aspects of the business and supply chain, Operation and execution to support strategies including total delivered cost, profitability, inventory turns, service levels, technology adaptation.
3. Excellent communication skills (with staff, peers, and Upper management) and ability to develop rapport with other functional leaders inside Organisation and Suppliers to influence decision making.
4. Strong problem solving and negotiation skills.
5. Drives changes, challenges status quo and makes recommendations for improvements to products and processes.
6. Demonstrate team leadership with proven track record in developing and sustaining relationships that contribute to the success of the organization. Guide team to be effective and efficient in execution.
7. BS/Diploma in Business/Supply Chain related field with minimum 5 years’ experience in a supply chain/operations management field required.
8. Experience in Shared Service Environment/Organization is an advantage.

Our client a leading Automotive company seeking for Customer Service Officer / Front Office Assistant.

Requirements:

• Min GCE O levels / ITE
• At least 2 years of customer service, front office or receptionist experience.
• Pleasant disposition, customer oriented with good communication skill.
• Well organized, independent and approachable.
• Responsible, proactive and patience.

Others:

• Office hours ( 5 day work week including weekend on a rotation schedule)
• Working hours 10am to 7pm
• Located Central-West
• Salary up to $3,200 (Depending on experience.

Interested applicants to email updated resume to [email protected]

Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)

Ensure cleaning teams adhere to safety measures to during cleaning operation

Assist in budget planning for cleaning operations

Review daily cleaning job reports for submission to management

Preparing periodic schedules and all other documentations and ensure all periodic schedules has been enforced and followed up accordingly.

Covering of manpower if needed (requires you to do hands-on cleaning)

Recruiting of manpower for projects

Resolving all matters/ incidents on site

Manage inventory, equipment and maintenance schedule



Stocktake and allocating of equipment and/or technologies and supplies to project sites

Identify and recommend suitable equipment and/or technologies to improve cleaning operations

Implement maintenance schedules for tools and equipment

Manage cleaning teams



Facilitating in planning of work schedules, deployment of manpower, effective work processes and capability development of staff

Manage incidents



Guide teams to respond to major incidents/emergencies and reporting it to the management

Morgan Stanley

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. We advise, originate, trade, manage and distribute capital for governments, institutions and individuals. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. We provide you a superior foundation for building a professional career where you can learn, achieve and grow.

Technology/Role/Department at Morgan Stanley

The mission of TECHNOLOGY & OPERATIONS RISK is to deliver first-line defenses to manage risks to Firm technology, information and cyber threats through risk identification, control management and assurance. This allows the business to operate and grow in a secure and legally compliant manner.
Our vision is to deliver Programs that protect and enable the business, ensure secure delivery of services to our clients, adjust to address the risks presented by an evolving threat landscape, meet regulatory expectations, and offer highly attractive career opportunities.

The Enterprise Security Platforms (ESP) team is - amongst other things - responsible for developing and engineering the Firm?s core security controls. The technology and solution stack spans all Firm employees as well as external clients of the Institutional Security and Wealth Management Businesses. It consists of home-grown software, 3rd party software, open source products, appliances, and auxiliary services and solutions.

We are looking for highly skilled programmers with experience building applications in Java. Java Developers are responsible for analyzing user requirements and business objectives, determining application features and functionality, and recommending changes to existing Java-based applications, among other duties. Java Developers need to compile detailed technical documentation and user assistance material, requiring excellent oral/written communication.

The candidate will be part of the global team with global responsibilities of the below:

Responsibilities
- Analyze communicated requirements and come up with tech design.
- Research, develop tech solutions based on communicated requirements and tech design
- Enhance existing ESP security solutions prioritized based on client feedback, issues on PROD, internal discussion etc.
- Create automated testing for the solutions developed.
- Create documentation/support procedures and assist operation/SRE team for operational work.
- Enforce software SLDC in the development circle.
- Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review

Qualifications

Technical Skills Required
- Familiar with core Java/J2EE technologies.
- Experience of using open source frameworks like Spring Framework
- Familiar with test driven development methodology.
- Hands-on experience with CI/CD tools like (GIT, Jenkins, Team City)
- Experience of using relational database, like JDBC, SQL, Store Procedure.

Desired Skills
- Experience of using scripting language. e.g. Python, Shell, Regular expression
- Experience with front end technologies like HTML, JavaScript, CSS etc.
- Experience with Agile methodology, e.g. spring planning, daily Scrum, retrospective etc.
- Basic knowledge of using Linux.
- Basic networking knowledge,
- Basic knowledge of information security, such as IAM, DLP, Crypto etc.
- Awareness of Docker, Ansible, Kubernetes, Splunk, Public Cloud management
- Excellent verbal and written communication skills coupled with a collaborative approach

Job Description & Info

• Performing reception and front desk duties.
• Portering and Triaging duties such as transfer of patients from one location to another.
• Attending to all enquires of patients and visitors including phone enquiries.

Requirement

• Minimally GCE O Level and above
• Able to start work on short notice

1. Any 5 days work week Mon to Sun, 2 shift pattern (Either 7am to 4:30pm / 12pm to 9:30pm)
2. Rostered including weekends and PH
3. AM - $12/hr, PM $14/hr

Interested and qualified candidates , please send in your application to [email protected]

Ivy Yong Shi Mei
R2198995
Recruit Express Pte Ltd 99C4599

* Manage FM related issues submitted either through the Authority’s case reporting system, or any other avenues (e.g. email, phone call etc)

* Coordinate with appointed vendor to resolve the issues and follow up to verify that issues have been resolved

* Update users on status of issues

Approximately 70 cases per month

*Key Management*

* Manage keys for room/cabinets/lockers (e.g. key issuance and retrieval, unlock pedestals/cabinets for staff who have forgotten their passcode).

Approximately 25 requests per month

*Office Furniture Management*

* Manage loan and return of office furniture (e.g. tables and chairs)

Approximately 10 requests per month

*Office Management*

* Escort and supervise landscaping vendor during regular maintenance

* Take meter readings for tracking of utilities consumption

* Oversee cleaning, disposal of trash & pest control to ensure that the office space is clean and tidy. This includes coordinating cleaning schedule for enclosed rooms.

Landscaping: Twice per month

Taking meter reading: Once per month

Office cleanliness: Once per day

*AV Systems Management*

* Troubleshoot AV systems related issues and assist with the setting up of AV systems where necessary

Once per week

*Fire Safety Management*

* Take on Fire Warden role. Includes regularly checking office space to ensure no fire hazards or obstructions to emergency exits

* Check that fire extinguishers are not expiring/expired.

* Liaise with stakeholders for the maintenance of fire extinguishers

No. of fire extinguishers: 90

Fire drills: 2 per year

Checking for hazards/obstructions: Once per day

Maintenance of fire extinguishers: Once per year approximately

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

JOB DESCRIPTION

· Liaise with customers

· Deliver services that meet customer services

· Resolve customer management conflicts

· Coordinate with suppliers / contractors

· Plan delivery of services according to customer needs

· Execute appropriate solutions to address customers queries based on sales / customer management knowledge

· Manage key accounts through maintaining contact close contact with existing clients

· Research potential sales opportunities.

· Communicate requirements and activities to stakeholders

· Other Ad-hoc duties

REQUIREMENTS

· At least 3 years’ experience in related field

· Able to multi-task and work independently without much supervision

· Willing to work overtime whenever required

*Only shortlisted candidates will be notified

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements:

• Singapore Citizen/Permanent Resident
• Diploma in Business Management or relevant discipline
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Deployed to 1 location)
• Salary: $2,200 - $2,600
• Performance Bonus
• 14 Days Annual Leave
• Duration: 1 Year (renewable yearly up to 5+5 Years)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

Responsibilities

• Attend to enquiries and telephone calls

• Handling incoming and outgoing mail

• Scheduling of appointments for Lawyers

• Assist in notarial services.

• General administrative duties

Requirements

• GCE 'O' Level

• Proficiency in Microsoft Office Suite.

• Good spoken English & Mandarin (to communicate with Mandarin-speaking clients)

Other information

• 5 days' week

• Location: Serangoon Central

Job Summary:

The Chief Executive Officer (CEO) is responsible for providing strategic, financial, and operational leadership for the company and will closely coordinate and work with the Board of Directors and senior leadership team. The CEO will establish short and long-term goals, plans, and policies, ensuring the company achieves its financial and operational objectives while maintaining high standards of corporate governance and ethics.

Key Responsibilities:

• Strategic Leadership:

1. Develop and implement the company’s vision and overall direction.
2. Formulate and execute strategic plans to advance the company’s mission and objectives.
3. Oversee company operations to ensure efficiency, quality, service, and cost-effective management of resources.

• Financial Management:

1. Develop annual budgets and ensure the company meets its financial goals.
2. Ensure the company remains financially viable, making necessary financial decisions to enhance profitability.
3. Identify and manage financial risks and opportunities for the company.

• Operational Oversight:

1. Lead and manage the company’s senior executives to ensure alignment with the company’s goals.
2. Monitor company performance and implement improvements.
3. Ensure compliance with legal and regulatory requirements.

• Board Relations:

1. Report to the Board of Directors on a regular basis, providing timely and accurate information regarding the company’s performance.
2. Work closely with the Board to develop policies and strategic plans.
3. Serve as a liaison between the Board and the company’s management.

• Human Resources:

1. Foster a corporate culture that promotes ethical practices, encourages individual integrity, and maintains a positive and productive work environment.
2. Oversee the talent acquisition process to ensure the company has the necessary skills and expertise.
3. Ensure employee performance is managed and measured effectively.

• Public Relations:

1. Represent the company at public events, meetings, and with other organizations.
2. Build and maintain strong relationships with key stakeholders, including clients, partners, and investors.
3. Act as the company’s spokesperson in various public engagements and with the media.

Job Requirements:

• Education:

1. A Bachelor’s degree in Business Administration, Management, or a related field is required.
2. An MBA or other advanced degree is highly desirable.

• Experience:

1. Minimum of 10-15 years of progressive experience in senior management roles.
2. Proven track record of successfully leading a company or a large division.
3. Experience in Moulding/Tooling is highly preferred.

• Skills:

1. Strong leadership and organizational skills.
2. Excellent strategic planning and execution capabilities.
3. In-depth knowledge of corporate governance and general management best practices.
4. Outstanding communication and interpersonal abilities.
5. Strong financial acumen and the ability to manage complex budgets.
6. Ability to inspire and motivate employees at all levels.

JOB SCOPE

Background

Marina Bay Sands is the global benchmark for integrated resort development. We are committed to creating unforgettable memories for our guests and challenging the conventional thinking in the hospitality industry.

The sheer amount and variety of existing and new data collected in integrated resort industry is unprecedented. As this growth continues, so do the opportunities to capture the most value and meaningful insights from data and turn them into competitive advantages.

We are seeking an Associate Analyst / Analyst of Customer Analytics to join the Casino Analytics and Optimization team in Marina Bay Sands. The Customer Analytics team is a small yet highly autonomous group within the Casino Analytics and Optimization function. The team collaborates closely with the Sales, Marketing, IT, Digital, and Strategic Planning functions to apply advanced analytics to generate value-creating insights from big data. The ideal candidate is passionate about creating business impacts using data and industry experience. He/She has exceptional analytical skills and loves to solve problems with data. Strong communication and collaboration skills are required.

Job Responsibilities

The team is tasked with developing creative approaches to data sourcing, deriving new variables and factoring in qualitative insights to deliver high-impact business solutions.

Key areas of focus, include:

• Leverage customer data and analytics to acquire, develop, and retain high-value customers more profitably and effectively.
• Work with the casino sales team to optimize structure, communication, and coverage.
• Develop a robust behavioral and needs-based segmentation to create more relevant, actionable, and personalized campaigns, offers, and engagements.
• Collaborate with the marketing technology team to enhance CRM and real-time rules capabilities.

Analytics:

• Apply advanced analytics, modelling, and machine learning on patron behavior, CLV prediction and profitability analysis.
• Enhance our 360° view of our most valuable guests and create actionable segmentations of patrons across the entire Integrated Resort.
• Work closely with Sales and Marketing departments to:

1) Monitor the business and highlight trends and opportunities.

2) Translate modelling results and segmentations into business strategy via data/dashboards with impactful visualization.

3) Design data-driven personalized offers and A/B testing.

4) Evaluate the effectiveness of our marketing strategies.

• Work closely with Business Intelligence, data warehouse, IT and smart IR teams to implement analytical solutions.

JOB REQUIREMENTS

• Degree in Business Analytics, Applied Mathematics, Statistics, or other analytical fields preferred.
• Marketing graduates with a flair for numbers and interest in customer and marketing analytics are welcome.
• 1 to 2 years of practical experience in business analytics, customer analytics or marketing analytics preferred. Fresh grads are welcomed to apply for Associate Analyst.
• 2 - 4 years of practical experience in business analytics, customer analytics or marketing analytics or Masters in any analytical field for Analyst.
• Experience building and implementing predictive models and machine learning will be an added advantage.
• Casino related experience is a bonus but not compulsory.
• Programming skills using analytical tools such as Base SAS, SAS EG, SQL, R or Python is required.
• Proficient in data visualization tools, such as Tableau preferred.
• Ability to process massive amounts of data and complete critical projects in a correct, accurate and timely manner.
• Strong logical thinking, data analysis and problem-solving skills.
• Excellent communication and presentation skills.
• Passionate about data, customers, and building your career with Marina Bay Sands.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

RESPONSIBILITIES:

• Prepare quotations and process purchase orders from customers
• Handle and assist customers on their sales enquiries via emails, phone calls and live chat
• Process claims arising from shipment delays, defective items, wrong pricing, etc.
• Rectify part number errors, request lead time changes to suppliers
• Liaise with stakeholders on customers’ orders
• Promote Web Ordering System to customers

REQUIREMENTS:

• Minimum 3 year of experience in order processing and handling of customer’s enquiries
• Possess a service-oriented mindset with excellent customer service skills
• Good communication and interpersonal skills
• Able to work independently with minimal supervision and is a good team player
• Able to work under pressure
• Meticulous and organized
• Able to multi-task and work in a fast-paced environment
• Proficient in MS Office (especially in Microsoft Excel)
• 24-hour standby is required to handle the urgent events of cargo

Job Description
1. Handling day-to-day manpower coordination and cleaning operational matter.
2. Monitor / Supervise periodic work for job site.
3. Manage and handle client feedback and on-site incidents
4. Team player, good problem-solving skills, and self-discipline.
5. Able to communicate and dealing with senior worker.

• OTHER INFORMATIONS
• able to work on weekends / Public holiday.
• 5.5days/week

1. More than 4 years of work experience in cleaning service company CUSTOMER SERVICE MANAGER or Manager;

2. Singapore citizen or Singapore PR is preferred;

3. Willing to work in shifts, night shifts, and mobile locations, where the work place is not fixed;

4. Cooperate with the company to arrange overtime work, and if the cleaners are absent, they must work on the job of cleaners, arrange and manage the jobs of cleaners;

5. Go to each customer's cleaning site to perform cleaning and sanitation management; customer service complaints, new market development, and other tasks assigned by the boss.

6. The salary is between $2400-4700 SGD, working six days a week, one day off a week, and willing to cooperate with overtime and rotating work.

1. More than 3 years of work experience in cleaning service company CUSTOMER SERVICE MANAGER or Manager;

2. Singapore citizen or Singapore PR is preferred;

3. Willing to work in shifts, night shifts, and mobile locations, where the work place is not fixed;

4. Cooperate with the company to arrange overtime work, and if the cleaners are absent, they must work on the job of cleaners, arrange and manage the jobs of cleaners;

5. Go to each customer's cleaning site to perform cleaning and sanitation management; customer service complaints, new market development, and other tasks assigned by the boss.

6. The salary is between $2350-4600 SGD, working six days a week, one day off a week, and willing to cooperate with overtime and rotating work.

Job Brief

The Company is a mid-sized organization with a headcount of about 150 employees. It has been operating in secured data handling space over the last 25 years and has expanded into new digital services to serve its customers. The Company is looking for an experienced Head of Digital Services to grow and manage the digital service business.

The successful candidate needs to have an entrepreneurial mindset, excellent leadership skills and a hands-on attitude. The ideal candidate is expected to (i) grow the digital service business of the Company; (ii) work with partners and government agencies; (iii) manage the operations of the digital service business; and (iv) manage the marketing and customer outreach activities of the digital service business.

Responsibilities

• Acquire new customers, maintain existing customers and manage client relationships (new and existing)
• Build and maintain profitable partnerships with key external partners
• Work closely with internal stakeholders to meet customer requirements and to enhance the existing suite of services and products within the digital service business
• Understand, translate and map customers’ business and functional requirements to product offerings and assist customers in evaluating its benefits and value
• Manage the day-to-day operations of the digital service business
• Deliver customer presentations and attend sales meetings and partner conferences
• Monitor the performance of the digital service business activities using key metrics and prepare reports for senior management
• Assist in setting financial targets and budget development and monitoring
• Develop and implement digital strategies according to company goals and objectives, with the aim of driving revenue growth for the organisation
• Conduct market research and analysis to create detailed business plans on digital business opportunities (expansion, business development etc.)

Requirements

• Proven experience as a business leader or other relevant role
• Proven experience in sales and/or marketing and managing relationships with key clients
• Good operational experience in managing business and operational processes
• Good knowledge of performance reporting and financial/budgeting processes
• Excellent organizational, leadership and management skills
• Outstanding communication and interpersonal abilities
• Degree in business administration, finance or relevant field

We are seeking enthusiastic individuals to join our team at Dempsey as Service Crew, Captains, and Supervisors!

Position: Service Crew / Captain / Supervisor
Location: Dempsey
Working Hours: 5 Days, 44 Hours

Why Join Us?

• Be part of a dynamic team in a bustling environment
• Opportunities for career advancement and growth
• Attractive benefits package (Monthly Incentives + Bonuses)

Responsibilities:

• Provide exemplary customer service by greeting patrons, taking orders, and ensuring their needs are met throughout their dining experience
• Maintain a clean and organized dining area, including tables, chairs, and service stations
• Assist in preparing and presenting food and beverages according to established standards
• Handle cash and electronic payments accurately and efficiently
• Monitor inventory levels and communicate replenishment needs to management
• Train and mentor new team members to uphold service standards and procedures
• Address customer complaints and resolve issues promptly and professionally
• Collaborate with kitchen staff to ensure timely and accurate order fulfillment
• Adhere to food safety and hygiene regulations at all times
• Assist in opening and closing duties as required

Requirements:

• Previous experience in a similar role is preferred, but candidates with no experience are welcome too!
• Customer-oriented with excellent communication and interpersonal skills
• Ability to thrive in a fast-paced environment and multitask effectively
• Strong attention to detail and organizational skills
• Team player with a positive attitude and willingness to learn
• Candidates for Supervisor positions should have leadership experience and the ability to motivate and coach team members.

Interested candidates please WhatsApp me at 8779 6100 or send in your resume to [email protected]

We regret to inform you that only shortlisted candidates will be notified.

Willie Goh | EA Reg No: R2197853

Swift Search Global Pte Ltd | EA No: 18C9495

Primary responsibility is the Engineer function for Singapore TCM.

1. Responsible for troubleshooting equipment failures.
2. Plan, schedule and perform predictive and corrective maintenance.
3. Ensure accurate and updated maintenance records.
4. Provide maintenance report and conduct meeting.
5. Develop and implement maintenance procedures.
6. Track uptime, downtime, MTBF and MTTR of CDS.
7. Perform FMEAs and implement solutions.
8. Manage spare parts inventory and ordering.
9. Lead Service Team/Technicians in the timely completion of all required tasks.
10. Prepare training materials and provide trainings for site operations & service personnel on equipment operation and maintenance.
11. Ensure high standard on safety and housekeeping and assist in such audits.
12. Generate reports and presentations on all related activities, abnormal or incidents.
13. Lead startup, commissioning, installation of CDS, SDS and process systems
14. Involved in improvement plan.
15. 24 hours standby for emergency activation or shutdown.
16. Do roaming check on all chemical rooms, CDM & SDM to make sure the all are in order.
17. Report all abnormal conditions & findings to Customer’s Facility Engineer and TCM Manager.
18. Response to all complaints and requests from Customer’s Facility personnel or POU personnel and work closely to solve problems; escalate to high level if necessary.
19. Perform miscellaneous job-related duties when necessary & upon request by client or TCM managers.

Required critical behaviours

• Strong customer focus
• Generates a motivating and trustful working environment
• Encourages innovation and search for new solutions
• Is future, goal and performance oriented
• Demonstrates tenacity and commitment to overcome obstacle
• Is flexible and pragmatic in working with site team and clients
• Possesses leadership quality and is a team player
• Upholds responsibilities assigned
• Conscientious and methodical
• Good communications skills
• Good interpersonal skill

Required qualifications/experience

• Minimum Diploma in Engineering field or equivalent (preferred in Chemical / Mechanical / Mechatronics / Electrical & Electronic or Control & Instrumentations).
• Minimum 3 years of working experience in semiconductor or chemical and gas industry (is added advantage).
• Strong technical skill and troubleshooting knowledge.
• Experience in 8D methodology (problem solving approach) with 5Whys analysis, Fishbone analysis to write incident report (is added advantage)
• Know FMEA process.
• Good in computer skill and Microsoft office.

The Opportunity:

1. Permanent Role | West/East
2. Working hours: 44 hours per week
3. 5.5 days work week (alternate Sat)
4. Basic up to S$2,500 + OT pay (OT volume depends on role)

Adecco is partnering with various third-party logistic companies that are handling retail & fashion, cleaning appliances, fast moving consumer goods, semiconductor goods etc. They are looking for a Customer Service Coordinator to join their team. You will be assisting with the shipping documents and handling customers' enquiries.

The Job:

• Provide customer service support through phone and email channels.
• Prepare shipping documents and handle import/export documentation.
• Monitor shipments to ensure timely delivery.
• Process invoices promptly and accurately.

The Talent:

• At least 1year(s) working experience in the related field
• Team Player, positive and willing to learn attitude
• Able to commit OT as and when required

Next Steps:

• Apply through this application or send your resume to wa.me/6596317519 or can email to [email protected] in MS Word Copy.
• Only shortlisted candidates will be notified.

Lee Wei Ting
Direct Line: 9631 7519
EA License No: 91C2918
Personnel Registration Number: R1985905