Total 3 Internship customer service manager job vacancies in Others category in Singapore

Interns' duties vary but generally include :

1. Support and manage physical assets that are devoted to supporting service in theSingapore workshop. This includes managing the budget in accordance with budget control objectives.

2. Support daily repair functionand update & upgrade related service processes.

3. Support & maintain the quality, quantity, and timeliness of answers to customer’sproblems regarding installation, application, and performance of chillers.

4. Support and coordinate conference calls betweenengineers and the customers to facilitate customer satisfaction through to successful conclusion. 5. Travel for onsite service as OJTwith Senior Engineer.

6. Support and maintain consistent business communication with customers.

7. Support & plan the current&future technical service objectives.

8. Support & manage the network of 3rd party contractors.

9. Able to work extended hours whenneeded. Interns must have strong attention to detail, as well as good critical-thinking and project management skills. Intern should beable to communicate effectively and use their logical judgments, especially when dealing with adjustments and meeting deadlines.

The Neonmello Team is made up of fun-loving individuals with a common love for fashion and clothes! One moment you may find us crazily in love with creating content and scrolling tiktok, the other we may be burying ourselves in parcels pasting waybill stickers. Whilst going about our daily duties, we are also constantly on the look out for like-minded people with a sense of responsibility and willingness to learn and grow.

Responsibilities:

• Assist with photo shoots, content creation and marketing campaigns
• Create Instagram reels and Tiktok short clips
• Explore new trending ideas and audios for reels and tiktok
• Create videos, artworks, graphic banners and posters
• Copywriting
• Management of customer service email account and orders
• Management of returned, exchanged, international parcels
• Creation of product listing
• Assisting in product measurement
• Assisting in retail stock-in
• Operations and retail store duties
• Any ad-hoc duties

Job Requirements

• Fresh grads or Poly/Uni students (waiting for grad) are welcomed to apply
• Experience in marketing/customer service/retail sales preferred
• Have a keen interest in the fashion world and would like to know the behind-the-scenes of a fast-fashion company
• Fluent in spoken and written English
• Social media savvy (Instagram, Tiktok)
• Self-motivated, creative and customer-centric
• Ability to handle and prioritise multiple tasks simultaneously
• Basic skills in Canva (Willing to learn if not experienced)
• Basic mobile, video-editing skills (Willing to learn if not experienced)
• Ability to work in a fast pace working environment and under tight schedules

Benefits

• Employee discount
• Possible promotion to permanent employee

Schedule

• Monday to Friday

Location

• Taiseng (Office)
• Orchard (Retail)

Feel free to ask if you have any other queries relating to the job. We regret to inform that only shortlisted candidates will be notified.

Job Types: Internship, Fresh graduate, Student job

Contract length: 6 months

Pay: $800.00 - $900.00 per month

Benefits:

• Employee discount
• Professional development
• Promotion to permanent employee

Schedule:

• Monday to Friday

Supplemental Pay:

• Overtime pay

Education:

• GCE 'A' Level or equivalent (Preferred)

Work Location: In person

An exciting role within our Customer and Service Excellence team that supports the GetGo Singapore community. Reporting to the Community Management Team Lead, you will have the opportunity to work closely with various business functions such as Finance, Customer Experience and Enforcement. You will adopt a data-driven and community-centric approach to build and nurture hundreds of thousands of customers across their journey with GetGo.

Day to Day Activities

• Proactively support our users in lost and found cases and ensure log entries are accurate
• Review, resolve, and respond to GetGo customer(s) disputes submission within a defined timeframe
• Process reimbursement submissions by users and ensure accurate verification
• Verification process includes verifying photo evidence submitted to match booking records
• Correspond with users to request for additional information, i.e. photo evidence, booking or payment details
• Execute exceptional handling for pre-defined cases referencing on existing procedures and processes
• Manage reimbursement and disputes using Google Sheets, and instruct Finance to process reimbursement payments once verification is complete

Who We Are Looking For

• Passionate team member who loves to serve!
• Currently pursuing or recently completed a Diploma / Degree in Business Administration, Communications, or related field
• Able to commit for at least 3 months period
• Excellent written and verbal communication skills
• Ability to adapt quickly to changing circumstances and flexible in work approach
• Proficient in MS Office, Adobe and Google Suite applications

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong Personal Alignment With Our GetGo Values

• Get it going!
• Stay curious and humble
• Drive innovation & improvement
• Keep it simple
• Empathise deeply
• Collaborate for success
• Enjoy the ride