Total 860 customer service manager job vacancies in Others category in D18 Tampines, Pasir Ris

Senior Operations Executive (Customer Service)1 Year Contract

Responsibilities
The Senior Operations Executive (Customer Service) oversees and manages all aspects of customer support operations, including handling customer inquiries, processing orders, managing deliveries, and overseeing order management processes.

1.Customer’s enquiries

• Respond promptly and professionally to customer inquiries via phone, email, chat, and other communication channels, providing accurate information and resolving issues effectively.
• Communicate and follow-up with customers regarding order, delivery schedules and status.
• Manage enquiries such as stock availability.

2. Customer Relationship Management

• Coordinate the key accounts program in collaboration with the sales team, nurturing and managing customer relationships.

3. Order Processing

• Process customer orders accurately and efficiently, ensuring adherence to established protocols and timelines.
• Coordinate with the warehouse and logistics teams to prioritize and fulfil orders based on inventory availability and shipping requirements.
• Resolve order discrepancies or issues promptly and effectively, ensuring customer satisfaction.

4. Shipment Management

• Perform shipment coordination & documentation for exports and drop shipment orders with inter-companies and overseas customers.
• Make shipment arrangements based on the most cost effective and efficient logistics partners and routes.
• Provide with the necessary documents where required. (e.g. Certificate of Analysis / Compliance and end user license etc).

5. Compliance and Best Practices

• Review and update all relevant SOPs (new and/or existing) as assigned.
• Identify opportunities for process improvement and workflow optimization.
• Establish and maintain an efficient reporting system to minimize operational errors and promote cost-saving strategies, supporting a lean management approach.

6. Others

• Review and achieve agreed-upon KPIs.
• Perform other projects & duties as and when assigned.

Pre-requisites

• Degree holder in Business Administration, Supply Chain Management, or other Business related discipline
• 3-5 years of experience in customer service-related roles.
• Relevant experience in a trading & distribution environment.
• A hands-on person with experience in Order Processing and Shipping.
• Experience with Navision (ERP) will be an added advantage.
• Good proficiency in written and spoken English.
• Proficient in MS Office – Word, Excel, PowerPoint (V-Lookup, Pivot Table)
• Team player with the ability to work independently.
• Critical thinker with problem-solving skills and able to withstand pressure.

LBT Global Logistics is a local SME established in February 2020. We specialize in land transportation, warehousing and stuffing/unstuffing of containers. Our land transportation includes FCL/LCL, OOG and project cargoes trucking. We also provide warehousing services such as storage and distribution services to our customers.

We are searching for enthusiastic personnel interested in logistics business to join our expanding team in the following years ahead. Personnels that are ready to take challenges in the logistics industry.

- Excellent communication and interpersonal skills

- Strong problem-solving abilities and a customer-oriented approach

- Ability to work in a fast-paced environment and multitask effectively

- Ability to create jobs and invoicing from our in-house system

- Fluency in multiple languages is a plus

- Knowledge in tradenet/ permit is a plus

- 5.5 days’ work

- $2,500- $3,000

- Add in expectation in application

Overseeing a department responsibilities include:

• Hiring and training: Recruiting, onboarding, and training employees
• Setting goals: Establishing goals and objectives for the team
• Delegating tasks: Assigning tasks and responsibilities to team members
• Providing guidance: Supporting and guiding team members
• Monitoring performance: Evaluating employee performance and providing feedback
• Managing budgets: Managing resources and budgets effectively
• Ensuring compliance: Ensuring compliance with company policies and procedures
• Resolving conflicts: Resolving conflicts between team members or customers
• Communicating updates: Communicating business updates to employees
• Creating reports: Creating progress reports for senior leaders

Should have strong leadership, communication, and interpersonal skills. Should also be able to analyze processes and information, identify problems, and develop solutions.

· Operations management - Oversee day-to-day shop operations, including staff scheduling, managing appointments, and ensuring a smooth customer flow

· Staff supervision and training - Hiring, training and managing therapists, and ensuring the team meet quality and service standards

· Customer service - Maintaining high levels of customer satisfaction by ensuring clients receive excellent service, addressing complaints or concerns and implementing measures to address feedback

· Inventory and supplies management - Managing stock levels of supplies, and overseeing ordering and tracking to maintain sufficient inventory

· Health and safety compliance - Ensuring the team follows health, safety and hygiene standards. This includes staff training on sanitation protocols and equipment maintenance

The beauty company urgently recruitment manager• At least 3 years working experience as a beautician is preferred • A monthly salary of $8000 to $12000 • Singapore citizen or PR preferred ·

Work Address: • address Blk 442 Clementi Ave 3 #01-109

Singapore 120442 hours:10pm-8pm

Contact number:90535038

Our client is transforming the coaching industry by empowering career coaches to grow their businesses and amplify their impact. Acting as both consultants and a vibrant community, they are dedicated to supporting coaches in transforming lives and driving meaningful change. Their mission is bold: to help 1 billion people unlock their potential by improving access to career opportunities. With an ambitious vision and an ever-growing list of initiatives, our client is redefining what’s possible in the world of coaching and career development.

Role Description:

We're looking for an Operations Manager who can turn ideas into a well-oiled machine. If you can juggle flaming torches while riding a unicycle, you're on the right track (side note, if you can actually do this – we’ll book you as the performer for our next team retreat).

Responsibilities

• Be the Swiss Army Knife: One day you're optimizing the hiring funnel, the next you're planning a team retreat in Bali. Boredom is not in our vocabulary.
• Event Planning Extraordinaire: Think you can organize a 30-person mastermind event on the beach? Challenge accepted.
• Talent Hunter: Find us the Top 1% of talent in the world to join our mission.
• Startup Surfer: Ride the waves of ambiguity like a pro. If you need your day planned5 years in advance, you might want to check if Google is hiring.

Some Examples of Projects You Will Lead

• Scale Our Dream Team: Build and run a hiring machine that'll take us from a team of 5 to a team of 50 to a team of 500 (you enjoy the challenge, right?).
• Event Management: Design and execute three member retreats per year. We're talking about “I can't believe this is a business trip” level experiences in places like Bali and Tulum. You'll be in charge of finding Instagram-worthy venues, negotiating with vendors, and creating unforgettable experiences for our members.
• Project Management: Work across multiple teams to coordinate efforts. For example, if we were going to launch a training course and needed someone to be the coordinator between the content that the Coaching team produces, the management of video editors to make sure they get the edited videos on time, and the marketing team to promote the training course, you would be the point person.
• Systems Optimization: Create and optimize processes that'll make our operations run like a well-oiled machine.
• Growth Opportunities: Work with our CEO to discover partnerships and acquisition opportunities that'll take Purple Circle to the next level.

Requirements

• Experience: Proven background as a project manager, recruiter, or operationsmanager.
• Problem-Solver Extraordinaire: You’re resourceful, solutions-focused, and yourmotto is “I’ll figure it out.”
• Spreadsheet Wizardry: You can transform data into a masterpiece of organizationand clarity.
• Chaos Coordinator: You thrive on creating order out of chaos and are comfortablehandling complex challenges.
• Feedback-Friendly: Open to receiving and giving constructive feedback in a direct,growth-oriented culture.
• Self-Starter: You’re proactive and don’t require constant guidance to get the jobdone.
• People-Focused: Comfortable and effective in people-facing roles, includinginterviewing vendors, community members, and potential hires.
• Flexibility: Willingness to work hard and adapt to a fast-paced environment,including occasional weekends when necessary.
• Global Adventurer: Must have a valid passport and be excited about attendingweek-long, company-hosted events in destinations like Bali, Phuket, or Tulum every four months (all expenses covered).

Job Purpose:

Responsible for managing the tax affairs of the company and overseeing the Indonesian Tax team, ensuring compliance with all applicable tax laws and regulations, and optimizing the company's tax position to minimize tax liabilities.

Key Responsibilities:

• Develop and implement tax strategies that align with the company's overall business objectives.
• Provide advice and guidance on tax issues to other departments within the company.
• Manage the preparation and filing of all tax returns (e.g., corporate income tax, value-added tax, withholding tax) and related compliance activities for Singapore, overseeing these works for the rest of the affiliates; managing the team based in Indonesia.
• Ensure timely and accurate payment of all tax liabilities.
• Lead the request and management of the GTP for the Singapore entity.
• Monitor changes in tax laws and regulations and assess the impact on the company's tax position.
• Identify and evaluate tax planning opportunities to minimize the company's tax liabilities.
• Manage relationships with external tax advisors and authorities.
• Ensure compliance with transfer pricing regulations, coordinating the tasks across the group.
• Provide tax support for the company's mergers and acquisitions activities.
• Coordinate and manage tax audits and disputes.
• Maintain up-to-date knowledge of tax laws and regulations in all relevant jurisdictions.

Qualifications and Experience:

• Bachelor's degree in accounting, finance, or a related field.
• CPA, CMA, or similar certification preferred.
• 5-7 years of experience in tax management, preferably in a multinational company or a public accounting firm.
• Strong knowledge of tax laws and regulations in multiple jurisdictions.
• Experience with tax planning, compliance, and audit activities.
• Strong knowledge/experience of Indonesia tax practices will be an advantage.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Experience managing teams preferred.
• Proficiency in tax software and MS Office applications.

Provide event consultancy, overall project and stakeholders’ management including event planning, management and execution to ensure clients’ satisfaction and continued business. Lead and guide assigned project team members to ensure seamless delivery of assigned projects/events.

Key Responsibilities:

Event consultancy

• Provide sound event advice and solutions to stakeholders base on experience
• Offer measured recommendations relevant to the needs of the project and/or clients

Overall project management

• Source, evaluate, negotiate and manage third party vendors and/or venues
• Manage the registration process to create a streamlined experience for invitees, including flights and hotel bookings
• Attend and facilitate (as appropriate) all regular progress update meetings
• Provide speakers liaison and management
• Manage F&B and dietary requirements and setup
• Manage event collateral design and production
• Responsible for successful delivery of the event, ensure smooth communication with partners, vendors and stakeholders
• Management of stakeholders and assigned team members, including overall resource planning of roles and responsibilities pre-event and onsite
• Budget and timeline management and updates

Internal project team management

• Resource planning and assignment
• Clear designation and briefing to assigned project team members on their roles and responsibilities
• Lead and provide clear guidance to the assigned project team members

Dynamic Adaptation:

• Ability to handle multiple projects and tasks
• Digital/ Hybrid event co-ordination and management
• Draw up standard SOPs and SOWs for the delivery of virtual and/or hybrid events

Qualification:

• General University Degree

Knowledge & Experience:

• Graduates and/or with at least 2-3 years’ of work or event management experience

Personal Attributes:

• Meticulous
• Good interpersonal and communication skills
• Good team player
• Adaptable and can react to changes readily
• Able to work independently
• Driven, confident and well-groomed

Job Description & Requirements

• Responsible for all production matters.

负责生产部的整体事务。

• Plan and forecast production schedule according to the orders and invoices, make reasonable arrangements for production and assign daily production tasks to Factory Manager.

根据业务订单及备货单制定和预测生产计划，合理安排生产，下达每日生产任务给厂长。

• Supervise and coordinate the Standard Operations Procedures of production department.

监督、协调生产部的标准作业流程。

• Enhance production progress through effective monitoring and flexible adjustment. Implement production schedules and improve productivity efficiently.

通过有效监督和灵活调整加强生产进度，有效实施生产计划并提高生产效率。

• Establish the quality awareness and enterprise spirit. Oversee and improve quality issues during production processes.

加强员工品质意识和对员工企业理念的引导，监督并改善生产过程中的产品质量问题。

• Monitor the right usage of equipment, ensure necessary maintenance and repairs for equipment.

监督正确使用设备，确保对设备进行保养和必要维修。

• Responsible for the daily production, keep production area clean and safe.

负责生产的日常管理、生产现场及生产环境，做好安全文明生产。

• Implement production identification, supervise and inspect the processes of implementation.

负责并实施生产标识，对执行过程采取有效监督与检查。

• Responsible for production statistics and administrative matters.

负责生产统计及管理行政工作。

• Control and plan the cost saving for production.

控制与降低生产成本

• Organize team leaders’ skills training, so that they can well manage the procedures of safe operation.

负责组织各组长的岗位技能培训，使之熟练掌握安全与工艺操作规程。

• Keep company researched data as private and confidential, formulate and implement the regulations in each team.

对研发技术资料进行妥善管理和保密，制定和推行各组的规章制度

• Evaluate, train, reward and review all production employees.

对所有生产员工的考核、评估、培训及奖罚。

• Any ad-hoc work as prescribed by the superior.

上级规定的其他临时工作。

• Reporting to Deputy General Manager.

向副总经理报告。

• Responsible for the successful delivery of projects, ensuring they are completed on time and meeting requirements within allocated budget.
• Monitor construction productivity and schedule performance.
• To Ensure the quality of products are good and return to suppliers if any damage.
• To Company Safety Standards and promote safety culture among the ranks throughout the Company.
• To assist in prepare information to office to prepare progressive claims and VO
• All other ad-hoc duties assigned by the management.

• Support managers in organizing٫ planning and implementing strategy
• Organize daily activities,sales and ensure schedules and objectives are met
• Interact with customers and learn their needs and specifications
• Manage Sales٫ supervise and support the personnel
• Monitor operating costs٫ budgets and resources
• Analyze sales and interpret data and prepare reports on the analysis results
• Manage recruitment process and training & development
• Ensure adherence to company’s policies and guidelines

About Us

DFI Retail Group (“Group”) is a leading pan-Asian retailer. At 30th June 2021, the Group and its associates and joint ventures operated over 10,000 outlets and employed some 230,000 team members. The Group had total annual sales in 2020 exceeding US$28 billion. The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience and great service; all delivered through a strong store network supported by efficient supply chains. The Group (including associates and joint ventures) operates under a number of well-known brands across food, health and beauty, home furnishings, restaurants and other retailing.

DFI Retail Group is a member of the Jardine Matheson Group.

The Role

The Product Manager is responsible for the development and implementation of strategic plans for the assigned categories to achieve the company’s financial goals and objectives, improve market share, customer satisfaction, and productivity performance measures for the company.

• Achieve category sales, profit, income goals and objectives by developing and implementing business plans for the assigned categories
• Develop, implement, and manage an optimum product mix that focuses on customers’ needs
• Develop and implement promotional trade plans that bring excitement and incremental sales and profitability to the stores
• Maintain strong supplier partner relationships in the pursuit of the growth of business
• Manage sourcing of the right products internationally, which fits the demands of local customers
• Perform periodic range reviews to maximize the sales and profitability performance
• Develop and implement a competitive pricing strategy that delivers value to our customers
• Establish collaborative retailer/supplier relationships to maximize income/terms/discounts to improve sales and profitability of the category
• Ensure compliance with the Company’s policies including but not limited to the product inventory management process
• Achieve reduction in shrink budget objectives through disciplined buying and inventory management processes
• Extract and prepare weekly analysis reports for submission to Senior Management
• Any other ad-hoc projects or duties as assigned

About You

• Degree / Diploma in Business, Retail Management and/or a related field
• Min. 3 - 5 years of experience in sourcing and buying, category management, account management, etc.
• Excellent communication skills to collaborate with the internal team, external vendors, and stakeholders

Benefits

• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

Working Location: Tampines

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

Under the NUHS Research Office, the Assistant Managerthe Assistant Manager serves as a member of the Cardiovascular-Metabolic Disease Translational Research Programme, under the leadership of Professor Roger Foo, Principal Investigator.

This position includes, but is not limited to,

• Involved in management of grants with multiple stakeholders, from pre-award to post award activities, operations, compliances and finance.
• Arrange and coordinate events and meetings, including creating and distribution of meeting minutes, preparing facilities for scheduled meetings, and arranging refreshments, if required.
• Manage overall day-to-day administrative activities for the Principal Investigator.
• Assisting with reporting and presentations to stakeholders.
• Purchasing products and services for the Principal Investigator, including preparing reports, tracking orders and ensuring timely delivery, and keeping records of purchases.
• Maintain research related databases, files and records.
• As administrative support for the Principal Investigator, this role will involve liaising with members of staff and external parties for other institutions and the public.

Qualifications

• Bachelor / Master in any discipline with a minimum 5 years of experience.
• Prior experience working in/with scientific research industry
• Active listening and good communications skills
• Strong interpersonal and social skills
• Independent and good team player
• Proactive approach to problem-solving
• Ability to multitask
• Strong time-management and organisation skills
• Good proficiency in MS Office applications such as PowerPoint, Excel

What You’ll Do

As a Solution Architect, you will be working with a variety of customers from all sectors and industries to provide consultancy and Oracle Cloud implementation services for our customers. YOU HAVE broad understanding of solutions, industry best practices, multiple business processes or technology designs across multiple product/technology families within Oracle Fusion Cloud suite of products. Works directly with Consulting sales to analyze customer business needs and owns and drive solution architecture in large deals and large projects.

Your core responsibility is to operate independently to provide quality work products to an engagement, understand customers' business challenges and requirements, identify business processes and opportunities to increase efficiency, recommend and influence customer leadership in acceptance of best practice based and innovative solutions using Oracle's Cloud Applications and Technology solutions. You will have opportunities to engage with a variety of customers from all sectors and industries, including banking, insurance, manufacturing, telco, education, government and many others.

Exercises judgment and business acumen in selecting methods and techniques to design non-routine and complex business solutions utilizing Oracle Fusion Cloud products and technology to meet customer needs. Influences customer leadership in acceptance of Oracle Fusion Cloud solutions and services to facilitate the closing of consulting deals. Contributes to statements of work, work breakdown structures and/or level of effort and staff plans. Presents and demonstrates solutions to customers. Builds and maintains a network and up-to-date specific industry or product knowledge. Responsible for transitioning deal knowledge to implementation team. Leads the domain specific solution design aspects of engagement(s) ensuring high quality and integrated business solutions. Anticipates project risks and suggest risk mitigation to project manager. Resolves complex customer issues by recommending solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products.

You will be given significant opportunities to build fulfilling careers at Oracle through exposure to industry-leading technology and experts and participation in various strategic initiatives that contribute to the success of the company.

Required Skills/Experience

What You’ll Bring

Your drive, knowledge, and commitment will help us become the number one cloud company in the world. We also look for:

• At least 10 years of experience relevant to this position including 8 years of consulting experience in IT Implementation Consulting for Oracle E-Business Suite and/or Oracle ERP Cloud Business Applications
• Strong ERP implementation experience
• Strong business acumen and accounting knowledge
• More than 15 years of experience relevant to this position including consulting experience in Supply Chain and Finance Consulting and IT Implementation Consulting for Oracle or other leading Business Application
• Experience in implementation of following: Oracle E-Business Suite Financials/Oracle Supply Chain and Financials Cloud
• Prior experience working with large enterprises on consulting, business process improvement and IT implementation
• Strong experience in leading and driving Pre-Sales for services consulting on Oracle E-Business Suite Financials/Oracle Financials Cloud
• Operates independently by applying Oracle methodology, company procedures, leading practices, and creativity to develop business solutions on moderately complex customer engagements
• Influences customer leadership in acceptance of Oracle solutions and services to facilitate the closing of consulting deals
• Contributes to statements of work, work breakdown structures and/or level of effort and staff plans. Presents and demonstrates solutions to customers
• Ability to craft and articulate strategic solutions
• Builds and maintains a network and up-to-date specific industry or product knowledge
• Responsible for transitioning deal knowledge to implementation team. Lead solution design aspects of engagement(s) ensuring high quality and integrated business solutions
• Strong communication & presentation skills, able to talk comfortably with Finance Leaders and C-level executives
• Global mindset, geographic mobility and flexibility
• Passion for Technology and good knowledge of the IT industry
• Good understanding of market trends and innovation
• Prior team lead or manager experience
• Adapting to change
• Ability to travel as needed

• Strategically manage warehouse in compliance with company’s policies and vision
• Oversee receiving, warehousing, distribution and maintenance operations
• Setup layout and ensure efficient space utilization
• Initiate, coordinate and enforce optimal operational policies and procedures
• Adhere to all warehousing, handling and shipping legislation requirements
• Maintain standards of health and safety, hygiene and security
• Manage stock control and reconcile with data storage system
• Prepare annual budget
• Liaise with clients, suppliers and transport companies
• Plan work rotas, assign tasks appropriately and appraise results
• Recruit, select, orient, coach and motivate employees
• Produce reports and statistics regularly (IN/OUT status report, dead stock report etc)
• Receive feedback and monitor the quality of services provided

The Category Manager role has a global scope where the successful candidate will lead one or more procurement categories for Sea Sourcing’s growing fleet of vessels. He/She will independently conduct Strategic Sourcing and Contracting activities, manage key vendors in support of the long-term category strategies, apply procurement policy in cooperation with stakeholders, monitor contract compliance and utilization, and perform regular reporting to senior leaders throughout the organization.

Job Responsibilities

• Strategic Perspective: Owns one or more procurement categories; develops and executes long-term category strategies in support of the department and company strategies. Accounts for market situation, market development and internal customer requirements. Prioritizes projects and operational support objectively based on understanding of relative urgency and impact.
• Supplier Management: Monitors contract performance while developing and driving structured supplier relationships. Develops reporting methods and tools to track and benchmark purchase, savings and identify additional areas of opportunity. Establishes and manages favourable vendor relationships to ensure competitive pricing and effective service levels; addresses performance issues related to the vendors and act as the main point of contact for general / performance-related communications with the vendors.
• Sourcing: Independently leads complex sourcing or cost optimization projects through the strategic sourcing and project management processes. This includes demand mapping, creation of complex sourcing events, creation of advanced total cost analyses, negotiations and contracting. He/She interprets data, collaborates with internal stakeholders, leads negotiations with vendors, makes fact-based recommendations, and ensures thorough implementation of new contracts for use by Purchasers of the Sea Sourcing partners.
• Maintenance & Development of Systems: Adheres to required workflows, maintains internal tools for contract and vendor management, purchasing support etc. Develops and/or improves reporting tools and dashboards related to spend management, vendor performance, contract compliance or other matters, in the pursuit of greater efficiency and scalability.
• Supply Management: Collaborates with Supply Chain and Operations to establish cohesive supply planning and distribution strategies globally. Proactively identifies areas of supply risk (demand, supply, environmental and business continuity) and work with stakeholders to develop and implement risk management strategies.
• Teamwork: Performs well in a complex organization where agility is required to serve all stakeholders in line with their requirements and expectations. Ensures procurement of goods and services match the quality required by the respective Sea Sourcing partners’ operations and technical functions. Stays generally aware of major development in other categories and involves himself/herself in the work of colleagues by offering support, guidance, and constructive feedback when relevant. Pro-actively shares best practice.
• Internal Compliance: Is familiar with the Health, Safety, Environmental Protection and Quality Policies and understands the responsibilities and requirements included in Sea Sourcing partners’ policies including their ESG programs. They understand their duty to report any environmental noncompliance via the Sea Sourcing partners open reporting system as per relevant guidelines.

Job Requirements

• Minimum five years’ experience in a Procurement function, with preference for Category Management and/or Strategic Sourcing roles.
• Experience in the maritime industry is a plus, with preference for experience with a vessel-owner or vessel-operator.
• Diploma / Degree in Business, Economics, Finance, Logistics, or related field.
• Strong relationship building and business acumen. Must be able to establish credibility with business stakeholders and influence where needed.
• Maturity to take ownership of assigned categories and projects, and the energy and confidence to drive an agenda of continuous development.
• Ability to understand market dynamics within the procurement category and create own network for success; demonstrate entrepreneurial spirit.
• Ability to deal effectively with ambiguity and resolve multi-party conflicts.
• Fluent English with excellent verbal and written communication skills, including proficient presentation skills.
• Self starter who can work under pressure in a fast-paced environment.
• Proven analytical and problem-solving skills are required as well as excellent attention to accuracy and detail.
• International travel may be required on short notice.
• Must have mobility to attend vessels, suppliers, Sea Sourcing partners’ office locations and service providers.
• Availability via a mobile device outside of office hours.

Job description includes:

• Promoting products and services: Developing advertising campaigns, and creating strategies to acquire and retain customers
• Maintaining relationships: Keeping existing customers engaged and maintaining a strong brand image
• Market research: Gathering, analyzing, and interpreting information about the market and competitors
• Identifying potential markets: Estimating demand and identifying new markets for products and services
• Developing strategies: Creating pricing strategies and other ways to maximize profits
• Communicating: Communicating across various media channels to reach target audiences

Strong leadership, communication, and analytical skills.

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

Be the Backbone of a Purpose-Driven Healthcare Community!

Jamiyah Nursing Home seeks an Operations Manager to ensure operational excellence in a mission-centered elder care facility. This role supports holistic, compassionate care, balancing strategic oversight with hands-on management.

Why Join Us?

- Mission Impact: Contribute to a healthcare facility that blends quality care, making a positive difference for residents and families.

- Collaborative Culture: Join a team valuing diversity, respect, and teamwork, supporting all staff and residents.

Key Responsibilities

- Oversee daily operations, ensuring smooth workflows for resident care.

- Maintain facility standards, safety protocols, and regulatory compliance.

- Streamline processes with nursing and admin teams.

- Coordinate with vendors for resource availability.

- Manage budgets, reports, and operational goals.

Ideal Candidate

- Proven operations management experience, ideally in healthcare or elder care.

- Strong leadership, organizational, and problem-solving abilities.

- Team-focused, culturally sensitive, and adept in communication.

Benefits

- Competitive salary with performance incentives.

- Opportunities for professional growth.

- Involvement in community events and a supportive work culture.

Join Us in Making a Difference!

Apply now to bring your skills to a facility that values quality care and compassion at Jamiyah Nursing Home.

Objectives of this role

Develop strategic plan for optimized productivity
Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes
Adhere to company standards for excellence and quality
Seek out opportunities for expansion and growth by developing new business relationships
Provide guidance and feedback to help others strengthen specific knowledge/skill areas

Responsibilities
Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals
Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share
Maintain project timelines to ensure tasks are accomplished effectively
Develop, implement, and maintain budgetary and resource allocation plans
Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values
Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

Required skills and qualifications
Proven success in a managerial role
Strong decision-making ability
Excellent communication, collaboration, and delegation skills
Proven ability to develop and achieve financial plans
Ability to motivate and lead employees, and hold them accountable
Strong working knowledge of operational procedures

Preferred skills and qualifications
Bachelor’s degree (or equivalent) in business management or related field
Experience in conducting performance evaluations
Working knowledge of human-resources processes

The HR & Admin Manager is responsible for the overall leadership and management of the Group’s human resource function and general affairs.

Job Description

Recruitment

• Plan, supervise, and execute recruitment plans to organize the project’s manpower requirements. (Staff and Workers)
• Propose appropriate changes to compensation and benefit structure where necessary.
• Supervise the onboarding process, and ensure that new hires are led through a smooth process and positive experience till their first day of work.
• Lead the Annual Appraisal, Annual Bonus, and Annual Increment exercise.

Payroll & Leave

• Supervise timesheet and payroll administration. Ensure that the payment of salary, bonuses, incentives, increments, and CPF contribution are accurate, timely, and compliant with prevailing legislation.
• Supervise the administration of government claims and levy waivers. Ensure that submissions are accurate and timely.
• Supervise the administration of payslips. Ensure that they are sent timely, and are compliant to legislation.

Employee Relations & Management

• Serve as an advisor to department managers on HR matters.
• Assist department managers with resolving issues related to employee work performance, and disciplinary matters.
• Respond to grievances raised by employees, by investigating and analysing the matter, and seeking solutions that are acceptable for all stakeholders.
• Deliver excellent service to employees by ensuring that all queries raised are promptly and satisfactorily addressed.

Requirement

- Minimum 15 Years working experience with similar Industry

- Candidate is holding bachelor Degree or above.

Location

- Pasir Ris Near MRT.

• You will ensure production objectives are met within approved budget, schedules, and quality specifications
• You will develop improvements in production methods, standards and procedures to ensure effective use of resources
• You will deploy health and safety initiatives to support a zero incident culture
• You will foster a high-performing work team culture throughout the facility
• You will implement Continuous Improvement Framework tools
• You will develop and maintain a trained, quality-centered manufacturing workforce
• You will facilitate regular production meetings to review order progress and to resolve outstanding order issues to meet on-time shipment commitments

Responsibilities and Duties:

· Designated Person Ashore.

· Supervise and monitor all safety, quality and operational performance. The monitoring, visit, inspection, supervision and support to the vessels to correspond with the objectives and policies of the Company.

· Ensuring that the vessel is reporting timely in the electronic document safety module promptly and maintenance of the system. The responsible Superintendents carried out the required reviewed as necessary in the system.

· Ensuring that the electronic document system workflow stages are being attended and updated by the superintendents.

· Monitoring the Emerging Requirements such as Legislative, Industry recommended
best practices and service letters that will be available on the websites of Class, Flag,
OEM etc.

· Provide input for development, maintenance and improvement of all HSEMS including issuance of Ship Circulars in coordination with the Senior Marine Manager.

· Oil Major Vetting Inspection arrangement and coordinator.

· Identify trends from findings from vetting and other external inspections and initiate actions to avoid recurrence.

· Ensure that the ships have the necessary information to properly prepare for vetting and other inspections.

· Maintain good relationship and contact with Oil Majors Vetting Departments.

· Ensure that the fleet meets the vetting targets defined by commercial operator and the set target for TMSA is met.

· Ensure that incident investigation is carried out for all serious incidents and initiate actions to avoid recurrence.

· Supervise the follow up of incident analysis by the superintendents.

· Responsible for the HSEMS procedures and the continual updating of same.

· Provide support in evaluation and specification of navigational and communication equipment support the development of strategy for navigation procedures within HSEMS procedures.

· Participate and represent the group in external meetings, seminars and conferences.

· Monitor all vessels operational performance in co-operation with Commercial operation departments.

· Supervisor all loss prevention, experience feedback and reporting of causalities in co-operation with the QHSE Department.

· Ensure that all vessels are managed safely and in accordance with class rules and applicable laws, regulations, and standards.

· Visit and inspect vessel in his fleet, with special focus on problem vessels and vessels
that require special attention.

· Member of the Emergency Response Team in contingency.

Requirements:

· COC Class I or Degree holder with at least 5-year marine safety, operational experience (for fleet dry vessels) and additional vetting experience (for fleet tank vessels).

· ISM/ISO/ISPS Auditor qualification is an advantage.

· Willing to travel & sail with vessel for short voyages and evaluate problems and assist management.

· Familiar with international and local maritime regulations and requirements.

· Well versed in English & computer literate (i.e. MS Applications).

· Strong team player with good interpersonal skills.

· Good communication & leadership skill to motivate marine team & crews.

· Able to manage multiple priorities & work under pressure.

· Proactive, team worker, hardworking and detailed are essential qualities.

· Strong sense of integrity and professionalism.

Assist Manager to oversee a department responsibilities include:

• Hiring and training: Recruiting, onboarding, and training employees
• Setting goals: Establishing goals and objectives for the team
• Delegating tasks: Assigning tasks and responsibilities to team members
• Providing guidance: Supporting and guiding team members
• Monitoring performance: Evaluating employee performance and providing feedback
• Managing budgets: Managing resources and budgets effectively
• Ensuring compliance: Ensuring compliance with company policies and procedures
• Resolving conflicts: Resolving conflicts between team members or customers
• Communicating updates: Communicating business updates to employees
• Creating reports: Creating progress reports for senior leaders

Should have strong leadership, communication, and interpersonal skills. Should also be able to analyze processes and information, identify problems, and develop solutions.

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status