Total 25,201 customer service manager job vacancies in Others category in Singapore

• Overseeing daily operations
• Maintain close relationships with internal and external stakeholders.
• Plan and hire field specialists to ensure operations are well managed at all times.
• Oversee the maintenance
• Lead and coach a team of Operations Specialists and creating various training activities to ensure their growth.
• Monitor, report and provide instructions
• Oversee the establishment of SOPs in each fulfillment process.
• Management of all warehouse-related activities (inbound, outbound, and storage).
• Manage key customer's expectations with the agreed KPIs.

Responsibilities:

• Define project scope, identify the goals and deliverables, timeline of the ERP project.
• Lead, coordinate and align among Finance, Procurement, Ops, IT etc departments.
• Provide regular updates, manage risks and issues.
• Manage deployment, cutover, data migration, change management and performance monitoring.
• Ensure proper training, handover and documentation provided.

Requirements:

• 10 years relevant experience in leading ERP projects with a degree in IT.
• Experience in ERP implementation consists of Finance, Procurement, Inventory, CRM and LMS modules.
• Well verse in organisational processes, technical knowledge, project management and interpersonal skills.
• Skill in analyzing business processes and identifying areas for improvement.

Job Responsibilities

· To undergo management Training for Front of House (Floor) and Back of House (Kitchen)

·Lead and manage a high performance team and develop talents

·Attend customer's needs and queries

·Handle and resolve customer complaints

·Provide management and administrative support

·Assist Managers complete daily tasks and overseas an efficient and effective day to day operation of branch or outlet

·Monitors in ensuring a clean and safe working environment

·Assist manager in recruitment, training and marketing campaign

·Coach and develop colleagues to ensure meet standard of operation

Job Requirements

· Diploma in Management, Business, Hospitality and relevant fields

· Strong management skills with ability to lead and manage a team

· High energy and strong interpersonal skills

· Well-groomed and professional appearance

· Strong verbal and written communication skills

· Able to work shift, weekends and public holiday

Responsibilities:

• Motivating the salon’s employees to give their best to their work to ensure satisfaction from customers and positive feedback.
• Preparing financial guidelines to be submitted to management for the maintenance of finance in the salon.
• Discipline and maintain the employees’ efficiency to their work.
• Updated to the current and new trends that can help to satisfy a customer’s needs and share it with their staff.
• Always check if the salon is clean and maintained. Equipment’s that are used in hairdressing should also be checked and maintained in order to ensure the safety of the customer.
• Prepare monthly report, quarterly sales report and staff induvial performance report to operation manager.
• Ensure staff are properly trained to maintain company standard.
• Keeping track on salon stock movement/usage.
• Maintain and ensure the staff are walking together in pal towards the company direction.

Qualifications/ Requirement:

• Min. 2 years of related experience as a salon manager
• Knowledge of wide range of hairstyles
• Hands-on experience in colouring, straightening, curling techniques
• Strong sales track records will be advantage
• Friendly, approachable and good team player
• Strong passion in handling customers or sales
• Possess good communication skills and positive attitude
• Well groom with self-motivated personality
• Able to commit retail hours

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes
• Recruit and train personnel and allocate responsibilities and office space
• Assess staff performance and provide coaching and guidance to ensure maximum efficiency
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Manage schedules and deadlines
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Monitor costs and expenses to assist in budget preparation
• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)
• Organize and supervise other office activities (recycling, renovations, event planning etc.)
• Ensure operations adhere to policies and regulations
• Keep abreast with all organizational changes and business developments
• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager
• In-depth understanding of office management procedures and departmental and legal policies
• Familiarity with financial and facilities management principles
• Proficient in MS Office
• An analytical mind with problem-solving skills
• Excellent organizational and multitasking abilities
• A team player with leadership skills
• BSc/BA in business administration or relative field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes
• Recruit and train personnel and allocate responsibilities and office space
• Assess staff performance and provide coaching and guidance to ensure maximum efficiency
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Manage schedules and deadlines
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Monitor costs and expenses to assist in budget preparation
• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)
• Organize and supervise other office activities (recycling, renovations, event planning etc.)
• Ensure operations adhere to policies and regulations
• Keep abreast with all organizational changes and business developments
• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager
• In-depth understanding of office management procedures and departmental and legal policies
• Familiarity with financial and facilities management principles
• Proficient in MS Office
• An analytical mind with problem-solving skills
• Excellent organizational and multitasking abilities
• A team player with leadership skills
• BSc/BA in business administration or relative field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are looking for a Pulses/Grains/Oilseeds trader with proven relevant experience and track record to handle the Agriculture commodity trade desk for our company.

The candidate is expected to

• Drive profitability
• Develop and maintain trade relationships,
• Handle complete supply chain and control trade execution
• Mitigate trading risks
• Have high sense of ownership,
• Adhere to systems and controls
• Self starter, and
• Be highly mobile.

Job Description & Requirements

We are looking for General Manager who can oversee the restaurants operations and plan and execute development startegies in a newly opening Turkish Restaurant.

Restaurant General Managers play a key supervisory role, providing leadership and decision-making for the business.

Job duties include:

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals
• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share
• Maintain project timelines to ensure tasks are accomplished effectively
• Develop, implement, and maintain budgetary and resource allocation plans
• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values
• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved
• Completing necessary paperwork, such as sales, inventory and staff attendance reports

Requirements:

- Relevant experience at least 3 years

- Good track records and recommendations from previous work places

- Creativity and flexibility

Job Title: Operations Manager

Company: Fruit Tea Delight Pte. Ltd. (Fruity Fusion Singapore)

Location: 11 Tanjong Katong Road, #B1-30 KINEX Singapore (437157)

Salary: $3,700

About Fruity Fusion Singapore

At Fruity Fusion, we pride ourselves on crafting refreshing, health-focused beverages made from the finest teas and freshest fruits. From cold-pressed juices to vibrant fruit teas, we bring wholesome, invigorating options to our customers. The Operations Manager role at Fruity Fusion Singapore is crucial for ensuring the efficient and effective functioning of our store. Given our commitment to delivering premium-quality beverages made from fresh fruits and fine teas, we require a dedicated manager who can uphold our quality standards, streamline daily operations, and drive customer satisfaction.

Job Description

- Oversee daily store operations to ensure smooth and efficient functioning, including inventory management, cash handling, and customer service standards.

- Optimize operational workflows to maximize productivity and maintain quality standards in beverage preparation.

- Monitor stock levels of ingredients, liaise with suppliers, and manage order placements to ensure fresh supplies of fruits and teas.

- Maintain a high standard of product quality by ensuring beverages are prepared according to Fruity Fusion’s recipes and presentation guidelines.

- Address customer feedback and handle complaints professionally to ensure a positive customer experience and foster repeat business.

- Develop strategies to improve customer satisfaction and loyalty, such as introducing seasonal specials or promotions.

- Track and analyze daily, weekly, and monthly sales data to ensure that revenue targets are met.

- Manage store budget, monitor expenses, and implement cost-saving initiatives where feasible.

- Conduct regular reporting on sales performance, inventory usage, and customer trends to assist in business decision-making.

• Strategically manage warehouse in compliance with company’s policies and vision
• Oversee receiving, warehousing, distribution and maintenance operations
• Setup layout and ensure efficient space utilization
• Initiate, coordinate and enforce optimal operational policies and procedures
• Adhere to all warehousing, handling and shipping legislation requirements
• Maintain standards of health and safety, hygiene and security
• Manage stock control and reconcile with data storage system
• Prepare annual budget
• Liaise with clients, suppliers and transport companies
• Plan work rotas, assign tasks appropriately and appraise results
• Recruit, select, orient, coach and motivate employees
• Produce reports and statistics regularly (IN/OUT status report, dead stock report etc)
• Receive feedback and monitor the quality of services provided

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Responsibilities:

· Manage and oversee all production activities to meet production schedule in Batam.

· Review the production processes and manage the budget to eliminate wastage and achieve cost effectiveness.

· Implement continuous improvement plan to improve operational efficiency.

· Ensure operations comply strictly with production procedure, safety and quality standard, and meet regulatory requirements.

· Work with other department in standardization and cost reduction.

· Manage ISO and customers audit.

· Train and improve the skills & abilities of production staff.

· Formulate annual budgetary and production plan.

· Other duties as assigned.

Requirements:

· Degree in Engineering or related discipline.

· At least 10 years of working experience in production department, with minimum 5 years in managerial capacity.

· Strong problem-solving skills.

· Possess good communication, interpersonal and analytical skill.

· Be culturally sensitive.

· Proficient in Japanese language (reading, writing, speaking).

· Knowledge of Six Sigma/LEAN concept is an added advantage.

· Past working experience in strong regulatory compliance organization is an added advantage.

· Able to be assigned or stationed in Indonesia Batam.

Job Description:

1. Oversee all airport operations at the station, ensuring seamless, safe, and efficient services for passengers and aircraft handling.
2. Ensure strict compliance with local regulations, airline policies, and international aviation standards (e.g., IATA and ICAO).
3. Manage ground handling service providers, contractors, and airport authorities to uphold service excellence and cost-effectiveness.
4. Monitor station performance metrics and implement strategies to improve operational efficiency.
5. Respond promptly to operational irregularities, disruptions, or emergencies to minimize impact and ensure passenger satisfaction.
6. Lead and develop a team of station staff, fostering a culture of safety, accountability, and continuous improvement.
7. Prepare and manage the station’s budget, ensuring cost control and resource optimization.
8. Represent the airline in meetings with regulatory authorities, airport management, and industry stakeholders.
9. Any ad-hoc duties assigned by the headquarters and Branch General Manager.

Requirements:

1. Bachelor’s degree or equivalent experience in aviation management, tourism and hospitality management, or a related field.
2. Minimum of 9 years of experience in airport or airline operations.
3. Strong knowledge of local and international aviation regulations.
4. Proven leadership, problem-solving, and communication skills.
5. Proficiency in managing budgets, contracts, and service-level agreements.
6. Ability to work in a fast-paced, high-pressure environment with flexibility for irregular hours.
7. Singaporean or Singapore PR preferred, in compliance with local employment regulations.

Interested candidates are invited to apply online with a comprehensive resume, indicating the expected salaries and contact number.

We regret to inform you that only shortlisted candidates will be notified. Thank you for your application.

Under the supervision of the Project Director, the Project Manager will be required to perform the following duties and responsibilities:

Stakeholder Management:

• Manage communications and ensure stakeholders are aware of project activities, progress, exceptions and are in a position to accept handover products;
• Advise the client on issues that may impact the achievement of their outcomes (including issues of sustainability and post project requirements such as maintenance);
• Manage the information flows between the Project Director and the project;
• Draft, edit and manage the compilation and submission of periodic project progress reports to management in a timely manner

Delivery and Performance:

• Assist with the production of budget estimates for project deliverables;
• Support the development of work plans and budgets for all activities in the project;
• Upon commencement of project, assists in the management of finance, human and information resources to maintain a good project management system;
• Assist with and participate in internal and external reviews;
• Provide quality assurance support;
• Support the maintenance of all works efforts, to ensure they are delivered on time, to cost and quality standards;
• Seek to identify any project obstacles, barriers or any unanticipated risk events;
• Assist the PD to plan, monitor and evaluate project procurement and contracting processes;
• Ensure the integrity of financial and administrative operations in the project

Project Control

• Track project execution by ensuring timely and adequate reporting;
• Monitor all project activities in relation to the respective project work plans and take corrective action, when necessary, to ensure the timely and cost-effective delivery of project outputs;
• Assist the PD with the maintenance and dissemination of the project’s communication management plan, to facilitate the dissemination of information and reports to all key stakeholders;
• Monitor project progress, identify improvement opportunities, assist with the revision of work plans and advice the project director of possible adjustments to meet the project objectives;
• Monitor contract obligations, develop management systems and accountabilities to ensure all contract obligations are tracked and met, including contractor and client contract obligations.

Safety and sustainability

• Ensure compliance with Workplace Safety and Health (WSH) policies and practices;
• Assess inspections to ensure compliance with organisational health and safety policies, processes and procedures;
• Assess records of accidents and incidents against WSH policies and practices;
• Apply organisational environmental sustainability and green building standards and guidelines;
• Implement risk management plans and risk controls in alignment with organisation's risk management framework

Personnel Management:

• Lead and motivate the project team;
• Ensure that performance reviews are conducted;
• Ensure safety for all personnel and comply with the company standards

Qualifications and Experience

Education

• University Degree in Civil Engineering, Project Management, or other relevant discipline

Languages

• Fluency in written and spoken English is required

Work Experience

• Minimum 10 years of relevant experience in project development
• Experience in Bridge Project with erection works using specific Equipment (Launching Gantry, Lifting Frame…) and Post-Tensioning system works

Additional Requirements:

• Competent in the use of all commonly used computer software – outlook, Microsoft, Teams

Specific competencies :

• Able to read and understand technical drawings;
• Knowledge of construction materials;
• Ability to work independently, handle multiple tasks, work under pressure and deliver assignments on time;
• Professionalism, integrity and commitment to project demands;
• Excellent writing, conceptual and analytical skills;
• Accountability;
• Planning and organizing;
• Team player with excellent communication, coordination and personal interaction skills;
• Promote a knowledge sharing and learning culture in the office

Roles and Responsibilities

• Manage daily logistics operations
• Develop and implement transportation operations performance goals (KPI) using quality management knowledge
• Develop and implement operational policies, standards and procedures (SOPs) in regard to
• Delivery Quality Control including

- Temperature control

- Process for delivering items

• Vehicle cleanliness
• Vehicle maintenance including accessories
• Vehicle accidents
• Delivery processes for customers
• Goods Delivery timeframe
• Placement of goods upon delivery
• Delivery Quality Control including temperature control, placement of goods in vehicle
• Review, develop and implement solutions to improve current business processes through application of supply chain and business management principles (come up with ideas to improve current processes)
• Develop contingency/business continuity plans for risks associated wih process changes (e.g. when vehicle breaks down & etc.)
• Route planning with efficiency in mind
• Review, develop and implement solutions to improve current business processes
• Align resources management (manpower and asset) strategies with business strategies
• Other ad-hoc duties as designed by the management

Requirements

• Candidate must possess at least relevant Bachelor's Degree / Professional Degree.
• At least 3 years of working experiences in related field.

Job Summary :

We are seeking a highly skilled Developer for the role of Associate - The ideal candidate will have extensive experience in PEGA frameworks, case management, user experience, data and integration, application development, and platform.

Required Skills :

Technical Skills :

• PEGA Frameworks , Pega Case Management , Pega User Experience , Pega Data and Integration , Pega Application Development .

Roles & Responsibilities :

• Project Manager of 8-12 years experiences and Pega 5-8 years of experience.
• Leading a team of Pega Developers
• Support existing Pega application with ticket resolution within the defined SLA
• Develop and implement PEGA-based solutions to meet business requirements as part of enhancements and/or service requests
• Provide expertise in PEGA frameworks, ensuring robust and scalable application architecture.
• Utilize PEGA Case Management to streamline and automate business processes, enhancing operational efficiency.
• Design intuitive and user-friendly interfaces using PEGA User Experience principles.
• Integrate PEGA applications with various data sources and external systems to ensure seamless data flow.
• Collaborate with cross-functional teams to define and implement integration strategies and solutions.
• Conduct thorough testing and debugging of PEGA applications to ensure high performance and reliability.
• Provide technical support and troubleshooting for PEGA applications, addressing any issues promptly.
• Document all development processes, configurations, and changes for future reference and compliance.
• Stay updated with the latest PEGA platform updates and industry best practices to continuously improve solutions.
• Contribute to the overall success of the project by delivering high-quality solutions that meet client expectations.
• Demonstrate expertise in PEGA Case Management, including the ability to design and implement complex workflows.
• Showcase proficiency in PEGA User Experience, creating user-centric designs that enhance usability.
• Have experience in PEGA Data and Integration, ensuring seamless connectivity with various data sources.
• Exhibit strong skill in PEGA Application Development, from initial design to final deployment.

Certification(s) Required :

• Certified Pega System Architect (CSA), Certified Pega Senior System Architect (CSSA)

The Fleet Manager has a clear understanding of company SMS and oversees their assigned fleet of vessels and is responsible for ensuring their safe, efficient, and cost-effective operation. This role requires a deep understanding of maritime operations, technical knowledge, regulatory compliance, and effective leadership. Here are the typical duties and responsibilities associated with this position

Functions and responsibilities

1. Fleet Operations Management:

(A) Develop and implement strategies to optimize the operation and performance of the global fleet, ensuring adherence to industry best practices and standards.

(B) Oversee vessel scheduling, routing, and voyage planning to maximize efficiency, minimize costs, and meet customer requirements.

2. Technical Maintenance and Repairs:

(A) Coordinate and supervise technical maintenance, repairs, and dry-docking activities for the assigned fleet, ensuring compliance with safety regulations and maintenance standards.

(B) Manage planned maintenance systems and work closely with technical teams to address vessel technical issues promptly.

3. Regulatory Compliance:

(A) Ensure the fleet's compliance with all relevant maritime laws, regulations, international conventions, and industry standards to maintain a high level of safety and avoid penalties.

(B) Collaborate with regulatory affairs teams to stay updated on regulatory changes and implement necessary adjustments within the fleet.

4. Cost Management and Budgeting:

(A) Develop and manage budgets for the fleet operations, including fuel costs, maintenance, repairs, insurance, and other operational expenses.

(B) Implement cost-saving measures and efficiency improvements to achieve financial targets and maximize profitability.

5. Safety and Security:

(A) Promote a strong safety culture and ensure compliance with health, safety, and security protocols across the fleet.

(B) Implement safety training programs and regularly conduct safety audits to identify potential hazards and mitigate risks.

6. Communication and Coordination:

(A) Foster effective communication and coordination among vessel crews, technical teams, shore-based staff, and other stakeholders to ensure smooth operations and timely issue resolution.

(B) Conduct regular meetings to align goals, share best practices, and address challenges within the fleet.

7. Performance Monitoring and Analysis:

(A) Establish key performance indicators (KPIs) to measure and monitor the fleet's operational performance, efficiency, and safety standards for team leaders on board and ashore.

(B) Analyse data and trends to identify areas for improvement, implement corrective actions, and optimize fleet performance.

8. Vessel Acquisitions and Dispositions:

(A) Collaborate with the sales and purchase team to assess and make recommendations for vessel acquisitions, sales, or disposals based on market conditions, operational requirements, and cost-benefit analyses.

(B) Participate in negotiations and decision-making processes related to fleet expansions or reductions.

(C) Follow Management of Change process on vessel acquisition and disposal.

9. Environmental Compliance and Sustainability:

(A) Ensure compliance with environmental regulations and industry sustainability initiatives, promoting responsible and environmentally friendly operational practices.

(B) Implement strategies to improve the fleet's environmental performance and reduce its carbon footprint.

10. Stakeholder Engagement:

(A) Engage with customers, charterers, vessel the company, and other stakeholders to maintain strong relationships and understand their requirements and expectations.

(B) Address concerns and feedback to enhance service quality and customer satisfaction.

The Fleet Manager's role is critical in efficiently managing the company's fleet, maintaining compliance with regulations, ensuring safety and environmental responsibility, and optimizing overall fleet performance and profitability.

Education and Qualifications

The applicant should possess the following qualifications

1) A degree in marine engineering or equivalent studies, and

2) A CoC Class 1 (Marine Engineer Officer), and

3) Have on-shore experience of at least 7 years in a similar or related position

Job-Specific Skills:

• Strong knowledge of bulk vessels’ technical requirements and voyage regulations

• Excellent project management skills

• Very good negotiation skills

• Very good people management skills

• Team work and cooperation

• Very good organisational skills

• Worldwide operations require fluency of the English language.

• Ability to speak either Russian, Ukrainian or Turkish in order to ensure efficient communication with on-board crew, or

• Fluency in Chinese to ensure efficient communications with suppliers and shipyards in China.

• PC literacy

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status