Total 26,346 customer service manager job vacancies in Others category in Singapore

We are looking for an experienced and dedicated Cafeteria Manager to oversee and manage the daily operations of our cafeteria. The ideal candidate will ensure smooth functioning of the cafeteria, maintain high food quality standards, and deliver exceptional customer service. This role requires strong leadership, organizational skills, and a passion for managing food service operations in a fast-paced environment.

Key Responsibilities

Operational Management:

• Oversee daily operations of the cafeteria, including food preparation, service, and cleanliness.
• Coordinate with kitchen staff to ensure timely and efficient meal preparation and delivery.
• Maintain high standards of food safety and hygiene in compliance with local health regulations.
• Monitor inventory levels and place orders for supplies to avoid shortages or overstocking.
• Manage equipment maintenance and address any operational issues promptly.

Financial Management:

• Prepare and manage budgets for cafeteria operations.
• Monitor and control operating costs, including food, labor, and supplies.
• Analyze sales and expenses to identify opportunities for cost savings and profitability improvements.
• Ensure accurate cash handling and financial reporting.

Menu Planning & Food Quality:

• Collaborate with chefs or kitchen staff to plan and update menus, ensuring variety and nutritional balance.
• Monitor food quality, portion sizes, and presentation to maintain high standards.
• Respond to customer feedback and make adjustments to menu offerings as needed.

Team Leadership & Development:

• Recruit, train, and manage cafeteria staff, including cooks, servers, and cleaning personnel.
• Schedule and coordinate staff shifts to ensure adequate coverage during operating hours.
• Conduct regular performance reviews and provide coaching and feedback to team members.
• Foster a positive and productive work environment, promoting teamwork and motivation.

Customer Experience:

• Ensure a welcoming and pleasant dining experience for all customers.
• Address customer concerns or complaints promptly and professionally.
• Develop strategies to enhance customer satisfaction and encourage repeat visits.

Compliance & Safety:

• Ensure compliance with health and safety regulations, food safety standards, and company policies.
• Conduct regular safety checks and staff training to maintain a safe working environment.

Requirements:

• Diploma or degree in Hospitality Management, Culinary Arts, or a related field.
• 3-5 years of experience in food service management, with a focus on cafeteria operations.
• Strong understanding of food safety regulations and best practices.
• Proven ability to manage budgets, control costs, and achieve financial goals.
• Excellent leadership, communication, and organizational skills.
• Proficiency in computer applications, including:
• Microsoft Office Suite (Excel, Word, PowerPoint).
• POS (Point of Sale) systems and cafeteria management software.

Inventory management tools.

• Ability to multitask and work effectively in a fast-paced environment.
• Strong problem-solving skills to handle operational challenges.
• Knowledge of local dining trends and customer preferences.
• Multilingual proficiency is an added advantage.

Why Join Us?

• Opportunity to lead and grow a dynamic food service operation.
• Collaborative and supportive work environment.
• Competitive salary and comprehensive benefits package, including [list benefits such as medical insurance, performance bonuses, etc.].
• A chance to make a significant impact on the overall dining experience for our customers.

• Opening and closing the restaurant.
• Assist the manager in the restaurant.
• Appointing, inducting, and mentoring new staff members.
• Resolving customers' questions and grievances in a professional manner.
• Ensuring that the restaurant adheres to pertinent health and safety regulations.
• Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted.
• Sourcing better deals on all resources and equipment that warrant replacing or replenishing.
• Recording all income and expenses and ensuring that cash registers are balanced.
• Everyday ad-hoc duties

Job Description:

• Responsible to grow Business optimizing utilization of Sales Team and resources assigned to the Region, including Sales Team members reporting to this function.
• Accomplishes department objectives by managing staff, planning and evaluating department activities.
• Ensures a safe, secure and legal work environment.
• Develops personal growth opportunities
• Responsible for meeting customer expectations in terms of quality, production, and delivery.
• Responsible for meeting corporate expectations and goals in terms of profit targets, capital expenditures, cost containment, manufacturing/plant engineering improvements, environmental/health/safety goals, quality enhancements, information technology needs, employee and community good will.
• Responsible for improving business processes for each department through analysis and collaboration.
• Assures prompt, accurate and complete reporting on all major aspects of plant operations to the Sr. Director of Operations and Executive team.
• Decision making, analytical problem solving, forecasting, budgeting, negotiating, communicating, and evaluating are skills used daily on the job as well as the supervision and development of managers.
• Accountable for understanding all requirements of each job reporting to this position, ensuring each person is performing all requirements of the job and providing adequate training and development as necessary.

Requirements:

• Experience in Managing Operations.
• Proficient personal computer experience and software knowledge
• Exceptional written and verbal communication skills
• Strong leadership qualities.
• Highly organized.
• Strong work ethic.
• Good interpersonal skills.
• Meticulous attention to detail.
• Proactive nature.
• Able to work shifts, weekends and Public Holidays.

Job Description & Requirements

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI's, schedules, policies and procedures
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity

Requirements and skills

• Proven food and beverage management experience
• Working knowledge of various computer software programs (Ms Office, restaurant management software, POS)
• Ability to spot and resolve problems efficiently
• Mastery in delegating multiple tasks
• Communication and leadership skills
• Up to date with food and beverages trends and best practices
• Ability to manage personnel and meet financial targets
• Guest-oriented and service-minded
• Culinary school diploma or degree in food service management or related field
• Standby for 24 hours
• Available to work shifts and OT, which may include work during evenings, weekends, and public holidays.

As the Campaign Manager, you will play a pivotal role in designing, planning, and executing targeted direct-to-customer campaigns using our customer value management (CVM) system to trigger digital touchpoints for our residential broadband service.

In this position, you will collaborate with cross-functional teams, including Product Marketing, Creative, and Customer Experience, to drive campaign success and achieve specified objectives with a particular focus on providing tailored offers to our existing customer base to either increase average revenue per user or retain customers, decreasing outgoing revenue.

How you’ll contribute to MyRepublic’s success:

• Strategic Campaign Planning: Develop a comprehensive 3-month + 3-month proposed view of campaigns in collaboration with Ecommerce, Product Marketing, and Customer Experience.
• Offer Creation: Collaborate with Ecommerce and Product Marketing to create compelling campaign offers that resonate with the targeted customer base, aiming to increase uptake.
• Channel Optimization: Work closely with the CVM manager to enable channels and customize reach strategies specific to the business and target audience.
• Creative Development: Partner with Marcomms to craft impactful campaign creatives and customer communications tailored for each channel.
• Digital Outreach: Collaborate with Digital and Performance Marketing teams to enable segmented web messaging and digital campaign outreach.
• Continuous Evaluation: Monitor and evaluate campaign metrics post-launch, recommending adjustments as needed to enhance success and revenue outcomes.
• Partner Management: Manage ecommerce partner relationships as required, ensuring product supply consistency, competitive prices and bundles, and alignment with our strategic goals to drive sales performance.
• Revenue Accountability: Take ownership of the revenue outcomes of campaigns launched under the 3+3 calendar, ensuring alignment with business objectives.

What we offer in return:

• Exciting opportunities to create and grow in a rapidly growing organization that is a disruptor in the telco space.
• Amazing colleagues and culture that encourages you to do your best work while staying authentic and true to yourself.
• A work culture that puts your individual needs at the core: We focus on outcomes and believe that you can deliver your best work, working anywhere, anytime.
• Wellness first. We believe that wellness goes beyond team celebrations and birthday parties. Our holistic approach to wellness gives you opportunities to recharge, connect and explore, at and outside work.

In addition to the standard leave entitlements, we offer:

• 1 day of wellness leave every quarter for you to take or your health and wellbeing and explore your personal passions.
• 20 days to work from anywhere each year, allowing you more flexibility to explore and connect with your interests while delivering work you will be proud about.

We think you’ll fit in great with us if you:

• Possess a minimum 10 years experience in Segment Marketing or CVM preferably within the Telecommunication industry.
• Understanding of customer success metrics such as churn, ARPU, incremental margin, conversion rate, etc.
• Ability to analyze campaign success and customer value, driving data-driven decisions.

From being the first to launch 1Gbps broadband plans and the first network optimised broadband service for gaming in Singapore, to crafting workplace practices that put wellbeing at its core, our values guide us in everything we do at MyRepublic. It’s the secret sauce that makes us tick. If you espouse the following, we know you would fit in great with us:

Never Settle: We dream big. We are constantly curious and embrace bold ideas.

Stronger Together: We create together. We win together, we fail together. We grow together, we celebrate together. We are at our strongest together.

Empowered to Deliver: We deliver on our commitments. We are empowered to move fast and with confidence to get the right things done.

We Care: We care for ourselves, one another and our customers. We value authenticity and embrace differences. We create the space to recharge, connect and explore to bring our best selves to work.

Contracts Manager

Our client is a prominent real estate developer based in Singapore, known for its expertise in property development, investment, and management. You will be responsible for overseeing the entire contracting process, from pre-tender to project completion.

Key Responsibilities:

• Oversee the pre-tender, tender, and contract management processes for development projects.
• Develop cost estimates and plans during the initial project phase.
• Prepare specifications and tender documents for the bidding process.
• Assess tenders and recommend the most cost-effective options.
• Track project costs, generate financial reports, and finalize cost reconciliations.

Requirements:

• Degree in Building or Quantity Surveying.
• At least 5 years of experience with a Quantity Surveying Consultancy/ Main Building Contractor.
• Proficient in Microsoft Office.
• Resourceful, independent, and able to work in a fast-paced environment.
• Strong negotiation and communication skills.

Please contact Ted Tan or email your cv directly in word format to [email protected]

Please note that due to the high number of applications only shortlisted candidates will be contacted.

We regret to inform you that your application for this position was unsuccessful if you do not hear from us in the next 5 business days.

EA License: 16S8131

Recruiter License: R1987706

Job Description & Requirements

Roles & Responsibilities

Job Scope:

Manage all the variation claims with Client and coordinate with JV partner and internal stakeholders including preparation of documentation, substantiation as per contract requirements, timely submission, meeting coordination and follow up till the conclusion of each variation/ claim.

Manage change order/ variation claim from subcontractors and prepare change order/ in support of variation order claims to client, and keeping track of all change orders

Work closely with Project teams/ various disciplines (Engineering, Construction, Procurement, Subcontractors, etc.) and coordinate the timely contract price adjustment/ claims including internal reviews/ approvals

Manage full spectrum of respective subcontracting works, measurement/ bill of quantities, cost plus and adjustable items as per claim requirements.

Prepare tender/ subcontract document, bid/ subcontract checklist and prepare bid/subcontract evaluation and summary

Ensure main contract terms, project specification and requirements are incorporated in the bid documents and subcontract document

Monitor, review and check subcontractors’ milestone/progress claims and invoice on timely manner, and coordination with internal cost control/ finance department for payment processing

Manage/ administer the subcontracts with subcontractors

Issue work order

Organise kick off meeting and other ad-hoc meetings with subcontractors

Handle and maintain performance securities with subcontractors

Manage day to day contractual correspondences with subcontracts including contractual letters preparation and tracking of incoming/outgoing letters

Procure all subcontracting work within budget and in accordance to comply financial guideline

Monitor subcontracting cost and ensure within allocated budget

Subcontract close out / settlement of contractual disputes related to subcontracts, final accounting, completion certificate, etc.

Participate in monthly cost review, if required. Manage warranty/ defect claims if any.

Participate in Project meetings, interface with cost control, procurement and others

Ad hoc assignment

Requirements:

Degree / Diploma in any Engineering disciplines or Quantity Surveying.

5 to 10 years of experiences in contract / claim administration

Familiar with offshore platforms, modules, FPSOs, jackets, etc. and onshore petrochemical plants, renewable energy era will be an added advantage

Good team player and able to work independently with minimal supervision

Willing to commit overtime as and when required

MAJOR DUTIES AND RESPONSIBILITIES

1. Provide support, education and training to staff to build policy compliance and internal control awareness within the organisation;
2. Conduct sharing regarding best practices and promote financial management to various stakeholders across the organisation;
3. Conduct analytical review of financial information and reports, or other indicators to ensure they are functioning as planned and in accordance with sound business principles;
4. Plan and carry out the internal reviews, evaluate existing policies and processes and propose recommendations for improving of the organisation’s operations;
5. Prepare reports and recommendations to management to mitigate risk and add value;
6. Monitor the remediation efforts by following up with responsible action parties; and
7. Other duties as assigned.

We are looking for candidates who meet the following qualifications:

EDUCATION, TRAINING AND EXPERIENCE

1. BA in Accounting/ Finance, Business Administration, Economics, equivalent academic or professional training;
2. 5 years’ experience including internal audit, with experience in Big 4 firm preferred;
3. Proficiency in Word, Excel, PowerPoint; Desirable to have knowledge of SAP and working experience of using Data Analytical tools (e.g., Tableau, SQL, Python, etc.);
4. Excellent written and oral communications skills, including the ability to make presentation; and
5. Other skills and attributes:
6. Ability to demonstrate a professional and objective perspective at all times;
7. Capable of working in a fast-paced environment and ability to adapt to changing priorities;
8. Strong organizational skills with the ability to manage multiple projects simultaneously;
9. Ability to maintain professional and interpersonal relationships with internal colleagues and peer organizations

PROFESSIONAL LICENCE

Certified Public Accountant, Certified Internal Auditor, Certified Financial Analyst or equivalent preferred

Position Summary

This position is responsible for leading a team in the management of warehouse operations to achieve the operations key performance index and the required service standards. This may include managing the warehousing and inventory management system, physical distribution operations, implementing logistics technology, customer liaison and relationship, organization development and training.

Primary Responsibilities

• To lead and manage at least one operation of company’s logistics operations (Warehousing & Transportation) including monitoring and achievement of Operation Key Performance Index i.e. Order Accuracy, Safety, Housekeeping and Security of Operation, Warehouse turn-around-time, Billing and documentation, Inventory Management (Control, Accuracy and level), Overtime Ratio & Labour Productivity.

• Review and management of Revenue & Expense of operations including Continuous monitoring of expenses, Accurate application of revenue, Negotiate and reduce costs on hired contractors, verify and authorize payment(s), Continuous sourcing of contractors,, management & maintenance of assets and maximize profitability.

• Review of Operation status with customers & management on a timely and regular basis.

• Provide management report on operation status and budget figures on a timely and regular basis.

• Manage and Develop the entire operation team which may include; Staff training plan, Recruitment of operations staff, Staff development activity and Ensure efficient communication between inter-departments.

• Managed all related matters pertaining to facility, safety and security issues.

• To maintain good working relationships with customers.

• As required, assist sales team in securing new business, including; conduct of facility tours, presentations on operations, site visits for customers to present capabilities and / or gather data and coordination effort with engineering and IT teams.

Requirement

• Degree in Engineering, Logistics Management, Industrial Engineering, Business or equivalent, Diploma Holders of similar fields are also considered.

• Total 10 years working experience with minimum 5 years in the Logistic Industry, preferred in similar capacity.

• Good working knowledge of the following operations areas – distribution, inventory planning, network analysis, materials management.

• Good Interpersonal & communication skills.

• Strategic thinking ability, proven implementation results.

• Strong written and oral communications skills.

• Experience with customs and regulatory issues related to logistics.

Working hours: Mon to Fri, 8:30am to 6pm

Roles & Responsibilities

• Experience working in nightlife and entertainment industry
• Managing organizational sales by developing business plans that covers sales, revenue and expense controls
• Setting individual sales targets with the sales team
• Tracking sales goals and reporting results as necessary
• Overseeing the activities and performance of the sales team
• Conduct training and coaching for your sales team
• Developing your sales team through motivation, counselling and product knowledge education
• Promoting the organization and products
• Understand our ideal target audience and how they best relate to our products
• Relationship building with new and existing customers
• Provide business development and strategic insight into specific market segments designated by upper management
• Work with management to create and implement sales strategies and policies to develop business in the respective markets
• Knowledge of mandarin dialect is essential
• Able to work weekends and public holidays

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

Administrative Manager Responsibilities:

• Supervising the day-to-day operations of the administrative department and staff members.
• Hiring, training, and evaluating employees and taking corrective action when necessary.
• Developing, reviewing, and improving administrative systems, policies, and procedures.
• Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.
• Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.
• Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
• Collecting, organizing, and storing information using computers and filing systems.
• Overseeing special projects and tracking progress towards company goals.
• Building and expanding on skills by engaging in educational opportunities.

Administrative Manager Requirements:

• Bachelor’s degree in business administration, management, or a related field.
• Experience in a related field, such as management or financial reporting, preferred.
• Exceptional leadership and time, task, and resource management skills.
• Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
• Proficiency with computers, especially MS Office.
• Ability to plan for and keep track of multiple projects and deadlines.
• Familiarity with budget planning and enforcement, human resources, and customer service procedures.
• Willingness to continue building skills through educational opportunities.

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

• Hire, train, and supervise restaurant employees
• Create staff schedule to ensure appropriate staffing
• Track stock levels of food, supplies, and equipment, forecast needs, and oversee ordering as necessary
• Take ownership of budgets and cost control methods to minimize expenses
• Address customer needs, comments, and complaints
• Adhere to and enforce employee compliance with health, safety, and sanitation standards
• Process payroll and maintain all relevant records
• Ensure all employees are working within outlined operating standards
• Report on financial performance, inventory, and personnel

• Ours is an Indian Restaurant located in IBP. The candidate must have knowledge and experience in Managing an Indian Restaurant.
• Recruiting, training and supervising staff.
• Agreeing and managing budgets.
• Creating staffing rotas.
• Planning menus.
• Ensuring compliance with licensing, hygiene and health and safety legislation.
• Promoting and marketing the business.
• Overseeing stock levels and ordering supplies.
• Handling customer enquiries and complaints.
• Taking reservations.
• Greeting and advising customers.
• Problem solving.
• Preparing and presenting staffing/sales reports.
• Keeping statistical and financial records.
• Assessing and improving profitability.
• Liaising with customers, employees, suppliers, licensing authorities and sales representatives.
• Making improvements to the running of the business and developing the restaurant.

• Assist project managers in project implementation, planning, budget coordination, oversee, documentation for all the assigned projects
• To perform site survey, drawing and schedule installation works
• Liaise and coordinate with clients, subcontractor, supplier and building management
• To oversee, monitor and schedule work assignment to worker
• Supervise the site progress including attend meeting
• Ensure service delivery and timely submission of reports for the completed project
• Check and verify the project claim before claim submission
• Maintain and update of inventory record
• Any other ad-hoc duties as assigned

• Hire, train, and supervise restaurant employees
• Create staff schedule to ensure appropriate staffing
• Track stock levels of food, supplies, and equipment, forecast needs, and oversee ordering as necessary
• Take ownership of budgets and cost control methods to minimize expenses
• Address customer needs, comments, and complaints
• Adhere to and enforce employee compliance with health, safety, and sanitation standards
• Process payroll and maintain all relevant records
• Ensure all employees are working within outlined operating standards
• Report on financial performance, inventory, and personnel

Job Title Manager (Development)

Location Institute of Policy Studies, NUS Bukit Timah Campus

Reports to Associate Director (Development)

Purpose

The IPS Manager (Development) will help manage the Development team, whose primary responsibility is to build strong bonds and networks with existing and prospective donors with a view to raising funds for the Institute and its projects. This position will contribute to identifying opportunities, developing and executing campaigns, and managing the day-to-day functions of the team.

Key criteria for success

After 12 months in the position, you will have worked together with the IPS Associate Director (Development) and team to meet the following targets:

▪ Meet team fundraising targets for the IPS Corporate Associates programme and annual projects such as the Singapore Perspectives Conference.

▪ Meet team fundraising targets for ad-hoc initiatives such as the SG60 Conference and the new $15 million named fund.

▪ Actively develop relationships with existing donors through in-person meetings.

▪ Build pipeline of donors (new and existing) for major and principal level gifts.

▪ Learn from and build close relations with the Donor Engagement team to synthesise efforts and support cross departmental collaboration.

Key Responsibilities

▪ Work closely with Associate Director (Development) to strategically elevate donor engagement and boost financial support.

▪ Proactively identify and cultivate relationships with potential donors, ensuring a continuous flow of new opportunities for giving.

▪ Drive fundraising success by leading select initiatives, securing major gifts and nurturing relationships with high value donors.

▪ Conduct in-depth donor research and develop a robust fundraising pipeline, positioning IPS for long-term growth and success.

▪ Lead a thorough evaluation of existing donors and prospects, developing strategies to expand the IPS donor base and enhance visibility, impact and resources.

▪ Oversee and ensure timely and meaningful donor stewardship, including crafting personalised thank you notes, stewardship reports and recognition opportunities.

▪ Managing comprehensive donor communications, including tailored stewardship repots, to ensure that donors are informed and appreciated, especially those contributing endowed funds or specific purpose gifts.

▪ Plan and execute memorable donor events such as recognition receptions, luncheons, dinners and dedication ceremonies, coordinating logistics like invitations, speakers, catering, and guest lists to create exceptional donor experiences.

▪ Maintain and update donor and prospect records, ensuring accurate tracking in the database for efficient and effective donor engagement.

Experience and knowledge

Essential

▪ At least a Bachelor’s degree in a relevant discipline.

▪ Fundraising experience in a non-profit organisation or education institute.

▪ Proven track record of raising major and principal level gifts from a variety of income sources.

▪ Demonstrable experience in project management, managing a range of concurrent priorities and agendas.

▪ Experience working in a collaborative team.

Desirable

▪ Knowledge of best practices and trends in fundraising and the ability to develop and implement strategies for growth.

Skills and abilities

▪ Exceptional research skills required to thoroughly identify, assess, and engage potential prospects and donors.

▪ Strong administrative and logistical skills.

▪ Meticulous attention to detail, good customer service, interpersonal and communications skills.

▪ Exceptional interpersonal skills with strong written and verbal communication ability.

▪ Excellent command of English and capacity to write clearly.

▪ Good knowledge of MS office applications (Word, Excel and PowerPoint).

Personal Attributes

▪ Deep appreciation and understanding of the value of fostering donor engagement in a similar context.

▪ A passion for building and sustaining relationships and contacts.

▪ A commitment to the mission and vision of IPS.

▪ Tact and discretion.

▪ Personal and professional gravitas, combined with authenticity and humility.

▪ A curious mind with a problem-solving approach.

▪ Flexibility to work some out of office hours.

IPS is hiring! We are looking for a talented Senior Process Manager - Biopharma to join our industry leading Process Engineering team at our growing office in Singapore.

The Sr. Process Engineer will assist senior staff with designing and implementing manufacturing processes, equipment and plants (from pilot to fully operational) for Biotech and Pharmaceutical Projects. The assignments include specific tasks on project teams and the Process engineer should use their education, creativity and expertise to resolve engineering problems and tasks as assigned.

Job Duties and Responsibilities

• Develop Design and Engineering Deliverables and supporting narratives for Bio-Pharma Process and Clean/Black Utility Systems.
• Develop Design deliverables for Concept, Basic and Detailed Design – URS, PFD/PIDs, Process Calculations, FA/FAC/PSV Sizing, Line List, Equipment List, and Equipment Specifications. Data Sheets, Instrument Data Sheets, Material Requisitions, TQ/TBA, etc.
• Assists with the preparation of engineering studies and schematic design for new systems and analyze operation of existing systems.
• Generates Specifications and Data Sheets for Process/Mechanical equipment and provide input to instrument data sheets as well as supporting narratives.
• Adheres to Process/Mechanical and manufacturing design scopes of work for each project and alerts appropriate staff about changes or requests for additional services.
• Prepare Equipment Requisitions/Packages for bid.
• Carryout techno-Commercial Bid Analysis
• Review vendor submittals and documents
• Sees that satisfactory relationships are maintained with clients, consultants and other vested interests.
• Provides site support on projects designed or constructed by IPS.

Qualifications & Requirements:

• Minimum of 15 years of process engineering/design experience, preferably in the Pharmaceutical, Biotech or Bio-Pharma industry.
• Should be independently able to develop Design deliverables for Concept, Basic and Detailed Design – URS, PFD/PIDs, Process Calculations, FA/FAC/PSV Sizing, Line List, Equipment List, and Equipment Specifications. Data Sheets, Instrument Data Sheets, Material Requisitions, TQ/TBA, etc.
• Bachelor’s Degree in Chemical Engineering.
• Proven experience generating PFDs, P&IDs, process equipment and instrument data sheets as well as supporting narratives.
• General knowledge of system design and applicable codes in process engineering.
• Has a demonstrated strong time management skills and the ability to manage projects, problem solve and communicate effectively with co-workers.
• Pharmaceutical, Biotech or Nutraceutical industry experience is strongly preferred.
• AutoCAD experience.

Company Overview:

About Us

IPS-Integrated Project Services is a global leader in developing innovative and cost effective solutions for the engineering, construction, commissioning and qualification of complex pharmaceutical and biotech research and manufacturing facilities. With technical expertise spanning R&D to pilot-scale to large-scale production, our team specializes in the technology, trends and regulatory environment to successfully deliver capital projects and improve operations. For over twenty years, we have applied unique LEAN methodologies throughout the project life cycle, continually finding ways to do things better and more efficiently, delivering higher quality and controlling costs. Headquartered in Blue Bell, PA, IPS is a multi-national company with over 900 professionals worldwide and offices in California, Indiana, Kansas, Massachusetts, New Jersey, North Carolina, Pennsylvania, Brazil, Canada, China, Singapore, Switzerland, UK and four locations in India. Visit our website at www.ipsdb.com.

Specialties

Architectural Design, Engineering, Construction, Commissioning, Qualification, LEAN Project Delivery, Strategic Master Planning, Energy Conservation Management, Project Controls, Program/Project Management, Operations/Logistics Strategy and Planning, EPCMV and Staffing Services.

IPS is an equal opportunity, affirmative action employer of protected veterans (M/F/D/V).

Attention Search Firms / Third Party Recruiters: IPS is not seeking assistance or accepting unsolicited resumes from search firms for employment opportunities with IPS. Regardless of past practice, all resumes submitted by search firms to any employee at IPS via-email, the Internet or directly to hiring managers at IPS in any form without a valid written search agreement in place for a specific position will be deemed the sole property of IPS, and no fee will be paid in the event a candidate is hired by IPS as a result of the referral or through other means.

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

Responsibilities:

• Prepare documentation required for the projects
• Coordinate with various government and utility agencies for site clearance
• Work with team of engineers and supervisors to execute all site works including ERSS, Strutting works, RC works and backfilling works
• Plan, schedule and monitor progress on site
• Ensure all works adhere to planned timeline
• Maintain and monitor quality control
• Prepare and submit reports as required
• Identify and assess any risk arising from on-going works
• Minimize environmental impact from the construction activities
• Ensure the adherence to all HSE policies
• Liaison with relevant external stakeholders.

Requirements:

• A PE Board recognized degree in engineering is preferred
• At least 10 years of relevant civil/infrastructure project experience is required
• Prior experience with MRT projects is required
• Prior experience with Viaduct projects will be advantageous

Roles & Responsibilities

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

• Responsible for the profitable growth and development of business through brokers
• Maintain and develop customer relations
• Identify and develop new products, services/new market segments
• Ensure risks are accepted and underwritten in accordance with the Company's Risk Management and Reinsurance guidelines
• Undertake credit control ensuring standard for debtor days are strictly adhered to
• Provide a technical reference point for queries
• Achieve premium growth and profit targets
• Development of balanced portfolio of business from Broker accounts
• Ensure maximum efficient and effectiveness in work processes within the department
• Provide guidance and training for staff
• Provide training for staff & teambuilding
• Undertake any other duties as may be assigned

• Tertiary qualification and /or professional insurance qualifications
• Minimum Certificate in General Insurance

• Operational experience in sales and servicing of business through insurance brokers
• Business development and relationship building
• Ability to guide and lead staff
• Marketing & Presentation Skills
• Portfolio Management
• Knowledge of Underwriting and Singapore General Insurance market

Job Description:

In charge of running the operations of the centres in the cluster.

Establish and maintain good relations with relevant stakeholders (School management, Parents, Internal and External parties)

Manage and lead a team of Supervisors and teachers in our school-based centres.

Continuously train and motivate Supervisors and Programme Staff.

Evaluate and constantly improve the staff classroom management skills.

Able to counsel students and staff with behavioral / disciplinary issues.

Provide weekly and monthly reports for management.

In charge of yearly events and activities of the centres.

Job Requirements:

Candidate should possess a minimum Diploma certificate.

Obtained the relevant Student Care related course certificates.

2 years of minimum working experience in the related field

Excellent communication skills

Required Skill(s): Leadership, Management, Teamwork, Classroom management, Dedicated, Detail-Oriented, Passionate, Commited, Counseling