Total 25,333 customer service manager job vacancies in Others category in Singapore

Job Summary:

The Hostel Manager is responsible for overseeing the daily operations of the hostel, ensuring a safe, clean, and welcoming environment for guests. This role involves managing staff, maintaining facilities, handling guest relations, and implementing marketing strategies to maximize occupancy.

Key Responsibilities:

1. Operational Management:Oversee daily operations of the hostel, including front desk services, housekeeping, and maintenance.
   Ensure compliance with health, safety, and hygiene standards.
   
2. Staff Management:Recruit, train, and supervise hostel staff, including front desk personnel, housekeeping, and maintenance teams.
   Conduct performance evaluations and provide ongoing training and support.
   
3. Guest Relations:Serve as the primary point of contact for guests, addressing inquiries, complaints, and feedback promptly and professionally.
   Foster a welcoming atmosphere to enhance the guest experience.
   
4. Financial Management:Prepare and manage the hostel’s budget, monitor expenses, and implement cost-control measures.
   Oversee billing, payment processing, and financial reporting.
   
5. Marketing and Promotion:Develop and execute marketing strategies to attract guests and increase occupancy rates.
   Utilize social media and online travel platforms to promote the hostel and manage online reviews.
   
6. Facility Management:Oversee the maintenance and upkeep of hostel facilities, ensuring all areas are clean, functional, and well-maintained.
   Coordinate repairs and improvements with vendors and contractors as needed.
   
7. Community Engagement:Build relationships with local businesses and organizations to enhance guest experiences (e.g., partnerships for tours or events).
   Organize social activities and events for guests to foster community engagement.
   
8. Reporting:Maintain records of occupancy, revenue, and guest feedback.
   Prepare regular reports for ownership or management regarding performance metrics.
   

Qualifications:

• Bachelor’s degree in Hospitality Management or related field (preferred).
• Previous experience in hospitality, particularly in a management role.
• Strong leadership and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Proficient in property management software and Microsoft Office Suite.
• Strong communication skills, both written and verbal.

Working Conditions:

• Must be willing to work flexible hours, including weekends and holidays.
• The role may require occasional physical activity, including lifting and moving supplies.

Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Title: General Manager

Location: Singapore [New Setup]

Reports to: CEO/Board of Directors

Job Purpose:

The role of a General Manager is to overseeing the strategic, operational and financial aspects of a fintech company or division. This role Involves managing teams, ensuring compliance with regulations and driving innovation in financial technology solutions. Here is a detailed job

Job Description:

1. Strategic Leadership and Innovation:

• Develop fintech strategies alike
• Craft and implement business strategies to expand the company’s fintech offerings, focusing on market trends like digital payments, blockchain or financial automation.

Drive innovation:

• Lead efforts in developing and launching new financial technology products or services that meet customer needs and improve user experience.

Market Positioning:

• Analyze similar fintech market trends, competitors and customer behaviours to ensure the company remains competitive and at the forefront of innovation.

2. Operations and Product Management:

• Oversee daily operations
• Manage end-to-end operations for all products, ensuring efficiency in areas like software development, customer service and compliance.
• Product lifecycle management, ensure the development, implementation and continuous improvement of fintech products, such as digital wallets, mobile apps or online banking solutions.
• Compliance and Risk Management
• Ensure that all solutions comply with regulator frameworks such as KYC, AML and data privacy laws. Manage risk in product offerings, especially concerning cybersecurity.

3. Team Leadership:

• Lead, inspire and mentor a high-performing team across various functions such as product, sales, technology and compliance.
• Foster a culture of innovation, collaboration and continuous improvement.
• Recruit and retain top talent in the fintech sector.

4. Customer Experience

• Develop and maintain strong relationship with customers, partners and stakeholders.
• Ensure the delivery of a seamless and superior customer experience across all touchpoints.
• Leverage customer insights to enhance products and services.

5. Financial Performance

• Set and manage financial targets, including revenue growth, profitability and cost management.
• Monitor key performance metrics and take corrective actions when needed.
• Report to the board of directors on the division’s performance and progress toward goals.

6. Innovation and Product Development

• Lead the product innovation cycle from ideation to market launch.
• Collaborate with the technology team to ensure that products are scalable, secure and user-friendly.
• Drive the adoption of emerging technologies like AI, blockchain and digital payments.

7. Partnerships and Growth

• Establish and manage partnerships with banks, regulators, technology providers and other key stakeholders.
• Develop and implement strategies for customer acquisition, market expansion and brand positioning.

Qualifications:

• Bachelor’s or Master’s degree in Business, Finance, Technology or a related field.
• Proven experience (3-4 years) in a senior management role within the fintech, banking or financial service sectors.
• Strong understanding of financial products, digital payments, blockchain, A1 and data analytics.
• Experience leading cross-functional teams and managing large-scale projects.
• Excellent financial acumen with a track record of driving business growth and profitability.
• Strong regulatory and compliance knowledge related to fintech.
• Exceptional leadership, communication and problem solving skills.
• Ability to thrive in a fast-paced, high growth environment.

Preferred Skills:

• Experience with fundraising, mergers and acquisitions within the fintech space.
• Knowledge of international markets and regulatory frameworks.
• Hands-on experience with agile methodologies and fintech product development
• This description can be adjusted based on the specific company focus or the areas of emphasis need for the Position.

Interested Candidate please forward your resume to [email protected] [attention: Hr dept]

We regret to inform that only shortlisted candidate will be contracted.

Candidate who sends us your personal data & resume is deemed to give consent to us, collect, use and disclose your personal data for our internal used and subsidiaries for this job application. As such, you have also given your consent, read, understand and agreed to allow for this job application process. Thank you.

Hi,

Looking for Aircon Specialist and preberably with technical skills for the jobs.

We are looking for trainees as well who are willing to learn hands on in mechanical engineering.

from age 18-40

For Repairing of Airconditioning and mechanical ventilation fan

- Knowledge of how to repair or even with Chiller knowledge

For installation of Airconditioning and mechanical ventilation fan

- Knowledge of how to install ACMV equipments

Management skills to manage supervisors and technicians on their technical knowledge and also to plan their schdules and work plans.

• Oversee the overall planning and execution of the contract to ensure optimization of resources and manpower.
• Responsible for full QS work including valuation, submission of variation works, budgeting, controlling of cash flow and cost, processing of claims, contract payments, and settlement of final accounts, working with procurement team on the administration of projects.
• Value completed work and make progress claim and track any variations for ongoing projects that may affect costs.
• Analyse costings for tenders and prepare tender and contract documents including bills of quantities.

Requirements:

• Degree or Diploma in Quantity Surveying/Building or equivalent
• At least 5 years of related working experience in residential and industrial projects.
• Good working knowledge in Mechanical and Electrical Engineering
• Good knowledge of Singapore health and safety rules and regulations
• Excellent skills in software tools for costing and budgeting

If you are interested, please send in your updated resume by clicking “Apply now” or email to [email protected]

Lim Siew Hua

Registration Number: R1984199

Workstone Pte Ltd

EA License Number: 19C9998

(Only shortlisted candidates will be notified.)

Company Description

Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia.

Role Description
We are looking for a Senior Manager/Manager – Operations (Automotive Logistics) to manage operations in Cogent Automotive Logistics Pte Ltd. This position is suitable for someone with strong automotive logistics experience, a rich client base, and the readiness to lead the business unit to greater heights.

Responsibilities:

1. Report to the General Manager and assist in managing the automotive logistics business within the company.
2. Responsible for the P&L of the company.
3. Manage and improve the productivity and efficiency of the company.
4. Maintain strong customer relationships with existing and new clients.
5. Work to meet customers' requirements.
6. Retain current customers while actively identifying and pursuing new and related business opportunities for the company.
7. Review pricing policies to ensure competitiveness and recommend changes as needed.
8. Manage RFQs (Requests for Quotation) and tenders.
9. Provide market feedback through close liaison with customers.
10. Comply with all scopes and KPIs stipulated in customer contracts.

Requirements:

1. Minimum 5 years of relevant experience in automotive logistics.
2. Ability to lead a team to achieve business goals.
3. Strong communication skills with customers and staff at all levels.
4. Committed and target-oriented.
5. Only those with relevant operations experience need to apply.

Others:

1. 5-day work week.
2. Comprehensive insurance benefits, including hospitalization and surgery, personal accident, and work injury compensation.
3. Daily meal subsidy.
4. Medical and dental benefits.

Position Overview
The Club Residences Manager is responsible for all aspects of operations within the club residences, with the support of its team of supervisors and assistant managers. The individual should be a good ambassador of Capella, and provides guidance to the team to provide a warm and personalized guest service to club residences guests during their stay. The individual also builds rapport with guests, gather feedback and contribute ideas for the organization's continuous improvement. The Club Residences Manager is also responsible for monitoring the financial performance of the club residence, through active budget monitoring and payment collection.

The Role

Manage Club Residences Operations

• Implement operating procedures and service standards for club residences operations.
• Monitor club residences operations to ensure adherence to organizational standards and procedures.
• Review manpower allocation for club residences operations.
• Conduct regular inspections on service delivery.
• Monitor club residence supplies and equipment inventory.
• Coordinate day-to-day club residences operations to ensure operational efficiency.
• Plan resources and allocate work assignments to team members.
• Maintain stock level of supplies for guest rooms and club lounge.
• Conduct checks on club floor lounge, facilities and equipment.
• Review activity and revenue reports to monitor and update management on departmental performance.
• Support budget forecasting processes for the department.
• Manage cost control to keep departmental operating expenses within budget.
• Prepare periodic management reports.

Drive Service Excellence

• Maintain complete knowledge and understanding of Hotel's and Residence layout, appointments, amenities and locations, all service hours of operations.
• Maintain complete knowledge and understanding of local events, local cultural heritage, attractions, holiday schedules, dining and entertainment venue.
• Meet and greet guests to build rapport.
• Communicate VIP and repeat guest arrivals to designated personnel for warm welcome and delivery of amenities to units.
• Anticipate and address residence owners' service needs.
• Assist in the execution of response and recovery actions during emergency situations.
• Handle guest complaints by following the procedures and ensuring guest satisfaction.
• Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation.
• Speak with others using clear and professional language.
• Work with all parties to ensure comfortable stay for guests.
• Innovate new ideas to enhance guest experience and revenue generation.
• Direct the implementation of sustainability programmes to drive organisational green initiatives.

Staff Training and Development

• Gather feedback form the department on needs analysis and provide adequate training for staff.
• Identify deserving staff for appreciation and career advancement.

Talent Profile:

1. Previous experience as a Residence Manager or Assistant Manager in an upscale property
2. Ability to focus attention on guest needs, remaining calm and courteous
3. Ability to think clearly, quickly, maintains concentration and makes concise decisions in any circumstances
4. Strong leadership skills

Job Description:
Manage and guide the team on product knowledge, customer service excellence, and best practices.
Lead and inspire the sales team to achieve sales targets while delivering exceptional customer experiences.
Promote our brand’s beauty products to customers, highlighting the benefits and features to drive sales.
Conduct skincare consultations and product demonstrations to educate and assist customers in selecting the right products.
Analyze business performance and provide insights to identify opportunities for growth.

Requirements：

Mininum 3 year relavant experience
Good interpersonal skills, independent, driven & possess initiative.
Passionate about the beauty and service industry.

ENGIE Services Singapore is a leading provider of Integrated Facilities Management solutions (IFM), property management, operations and maintenance, specialised rail engineering works, sustainable solutions and FM Consultancy services.

ENGIE understands the integrated role of facility management and the value of it can be expanded beyond the traditional approach. As a total FM, specialized engineering and sustainable real estate solutions service provider, ENGIE offers a comprehensive range of technical, digital and support services customisable to best suit your unique needs

• Observe and comply with all prevailing and regulations relating to Fire Safety Act.
• Conduct fire safety training for staff.
• Carry out regular building inspection and ensure non-compliance of fire safety are addressed and rectified.
• Ensure building fire evacuation routes are free from obstruction and fire evacuation plans are in place.
• Submit monthly and annual fire safety report.
• Conduct table top exercise regularly, fire drill exercise, fire risk assessment and incident management.
• Ensure staff and contractors comply with the safety regulations.
• Ensure all works carried out safely and/or in accordance with safety procedures
• Prepare and implement the Emergency Response Plan, Arson Prevention Plan, In-Place Protection Plan in the premises.
• To train, co-ordinate and supervise the Company Emergency Response Team (CERT) for the premises in first-aid, fire-fighting and evacuation in the event of fire or other related emergencies.
• To conduct training to the occupants within the premises in first-aid, fire-fighting and evacuation in the event of fire or other related emergencies.
• To ensure all CERT equipment are put in place and properly maintained.
• To conduct SCDF CERT AUDIT annually.
• To conduct checks with appointed PE and submission of Annual Fire Certificate Renewal.
• To carry out a fire risk assessment of the premises and perform checks to any fire safety related activities or works with implementation of practical mitigation measures and solutions
• To oversee the maintenance of the fire safety & protection systems within the premises.

Requirement

• Diploma in Building or related discipline
• At least 3 years of experience in the relevant trade.
• Registered Fire Safety Manager with SCDF
• Able to work independently and possess good interpersonal skills.
• Good communication skills both verbal and written.
• Pro-active, independent, able to work with minimal supervision and perform under pressure.
• Possess high level of initiative and integrity.
• Has a good safety mindset and displays good WSH behaviour.

Job Responsibilities:

• In charge of all technical matters involving designs, construction methods, work procedures, quality control, and document control.
• Provide technical support to the project team and project tender team when required.
• Facilitate effective communication among project teams, clients, and stakeholders to foster collaboration and respect on the job site.
• Review technical specifications and resolve technical queries.
• Attend meetings, conduct site inspections, detect design/technical issues, and draw discrepancies.
• Ensure all drawings/BIM models are prepared and updated timely and accurate.
• Maintain an up-to-date record of project activities, project timeline, and progress.
• Work closely with internal stakeholders and consultants on project deliverables, ensuring the requirements are met.
• Responsible for all submissions to clients, consultants, authorities, and other stakeholders; ensuring timely and fulfilled submissions.
• Assist PM/PD in the overall project planning and other duties that may be assigned at any time.

Job Requirements:

• Degree in Construction/ Civil Engineering/Architecture or any related education.
• At least 5 years of relevant experience with a minimum of 2 completed private residential projects preferred.
• Strong background in construction activities and project management.
• Strong organization and planning skills.
• Excellent problem-solving skills.
• An effective communicator and has strong interpersonal skills.

A GRM acts as a brand ambassador at JUMBO, build relationship with customers and to leads the GRM team to ensure service excellence; and ensures standards are adhered to.

GENERAL TRAITS

• Charismatic and approachable personality

• Believe in providing service excellence

• Able to maintain composure in stressful situations

• Patience to teach and guide inexperienced staff

ROLES DURING OPERATIONS

• Complete GRO job scopes in accordance with company’s standard operating processes

• During roll-call, highlight any upcoming customers that would require special attention

• Manage walk-in customers to maximize table turns and manage customer waiting expectations

• Work closely with service team to ensure tables are returned in the required time

• Able to arrange customer arrivals and manage seating timings to ensure smooth operation

• Greet JUMBO rewards Premium members by name

• Survey all diners, handle and resolve customer complains

• Build relationships with customers

• Lead GRO department to ensure service excellence

• Train GRO team to be proficient and efficient

ROLES DURING NON-OPERATIONS

• Follow-up on upcoming reservations in accordance with the standard reservation timeframe

• Ensure GRO department daily opening and closing is in accordance with company standards

• Provide sales quotations and event preparation necessities

• Setup GRO department at new outlets (including training)

• Handle and resolve customer feedback (email and online reviews)

• Standardize GRO department operating procedures throughout the brand

• Assist Restaurant Manager to train service team on customer relation building

• Participate in various company initiatives and projects as required

WORKING HOURS

• 5.5-day work week

• Straight shift with 30min dinner break

Job Requirements

• Good command in written and conversational English

• Good command on conversational Mandarin and Korean

• At least 5 years of experience in customer relation

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Develop and ensure effectiveness of the IT Risk Management in terms of framework, governance, risk appetite, methodologies, policeis and processes
• Support and conduct the identification and analysis of IT risks including the monitoring of potential emerging risks.
• Work closely with business and function units to identify, assess and mitigate risks.
• Partner stakeholders in risk assessments, establish risk strategies and develop appropriate risk mitigation plans and risk indicators
• Develop analytics for risks and dashboards for risk monitoring and reporting, and provide meaningful insights.
• Drive risk awareness to foster a positive risk culture that will enable proactive management of risks and grow risk competencies across the organisation.
• Provide advice to management and working groups on IT risks and associated risk issues.
• Support Community Care sector's cybersecurity programme.
• Support IT security awareness programme
• IT/Engineering related discipline or equivalent experience
• CISSP / CISM certifications or equivalent
• At least 8 years of progressive work experience in Cyber Security or Information Security
• Strong knowledge of common cyber security management framework, such as ISO and NIST.
• Familiar with IM8 a plus
• Hands on understanding of the current cyber threat landscape, attack methodologies, and risk mitigation and remediation methods
• Strong project management skills, experience in project planning, execution, tracking and progress reporting.
• Good presentation and communication skills
• Experience with systems administration a plus

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

RESPONSIBILITIES:

Strategic Planning:

• Responsible for the financial performance of at least two brands, including profit and loss management and the implementation of effective cost control measures.
• Manage the budget and forecasts for the brands to meet or exceed management expectations.
• Develop and recommend business marketing plans aimed at increasing sales.
• Plan, direct, and coordinate the opening of new outlets.

Operations Management:

• Oversee the daily operations of at least two brands.
• Maintain and enhance the overall performance of the brands through regular cost analysis and process monitoring.
• Supervise food and operational safety to ensure a welcoming environment for patrons.
• Drive operational efficiencies by providing leadership that supports the organization’s service culture and maximizes customer satisfaction.
• Establish operational procedures and standards to ensure service quality and full compliance with the organization’s SOPs, policies, and service standards.
• Maintain product and service quality standards through ongoing evaluations, complaint investigations, and corrective actions.
• Supervise and develop a team of area managers, restaurant managers, supervisors, and service staff to ensure optimal manpower utilization.
• Perform any additional duties as assigned by the General Manager, Operations.

QUALIFICATIONS:

• Bachelor's degree in Business Administration, Hospitality Management, or a related field.
• Proven experience in strategic planning and operations management, preferably in the food and beverage industry.
• Strong financial acumen with experience in profit and loss management.
• Excellent leadership and team management skills.
• Exceptional communication and interpersonal abilities.
• Ability to analyze data and make informed decisions.
• Proficient in budgeting and forecasting processes.
• Knowledge of food safety regulations and operational standards.
• Strong problem-solving skills and a customer-focused mindset.

EA License Number: 23C1935 | EA Personnel Number: R1551292

Job Description & Requirements

JOB DESCRIPTION

Purpose of role The main objective of this role is to develop new clients while enhancing

business with existing clients, across industry located in Singapore , by introducing them to the full range of products and services Berger has to offer. The role ranges across a variety of activities, including strategic consultancy, new business development, existing account management and in some cases,project management.

Main duties and responsibilities

Core objectives include:

• Researching organizations and individuals to find new opportunities.

• Increasing the value of current customers while attracting new ones.

• Expanding presence across Asia Pacific region with clear channel and route-to-market strategy.

• Generating leads

• Meeting and exceeding sales goals

• Negotiating all contracts with prospective clients

• Helping determine pricing schedules for quotes and negotiations.

• Preparing weekly and monthly reports

• Maintaining Track Records

• Giving sales presentations to a range of prospective clients

• Coordinating sales efforts with marketing programs

• Understanding and promoting company programs

• Ensuring prompt payment from customers within stipulated

credit period

• Coordinating with supply chain for timely service of products to customers

• Visiting clients and potential clients to evaluate needs or promote products and services

• Maintaining client records

• Answering client questions about credit terms, products, prices and product availability.

The above list is not exhaustive, and the role may change to meet the overall objectives of the company.

Other duties Fulfil other duties as required by management and other department

personnel as requested/required.

Benefits :

Quarterly Sales commision and incentives included every quarter ,medical coverage and car & Petrol Reimbursements .

PERSON SPECIFICATION

Qualifications • GCE O Level/bachelors degree /diploma /Management in sales & marketing.

Experience • Minimum 5 years previous experience in a Business ,Experienced in coating sales in the respective sector with good track records.Development sales role is essential.

Skills & competencies

• Ability to manage complex projects and multi-task

• Excellent organizational skills

• Experience in and understanding of the sales process and dynamics

• A commitment to excellent customer service

• Excellent written and verbal communication skills

• Excellent interpersonal skills, including the ability to quickly build rapport with customers

• Experience using computers for a variety of tasks

• Competency in Microsoft applications including Word, Excel,and Outlook

• Able to work comfortably in a fast-paced environment

Personal attributes

• Professional approach.

• Ability to work under pressure.

• Organisational and time management skills.

• Excellent attention to detail.

• Confident manner.

• Positive approach to change.

The Offer:

This role where you will be part of a growing and leading organization with good exposure. Company promotes long term growth and stability.

Remuneration is very competitive, and you can look forward to a supportive working culture

Next Step:

Interested applicants, please send your resume including these details:

Current package and Expected salary, Key Achievements and Reasons for Leaving.

All shortlisted candidates will be contacted

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities.

Role: Relationship Manager- Banking

Duration: Permanent

Location: Central

Job Purpose:

The Relationship Manager in Priority Banking is responsible for delivering personalized financial solutions and services to high-net-worth clients within the Priority Banking segment. They play a pivotal role in understanding clients' financial needs, providing expert financial advice, and ensuring exceptional service delivery. The primary objectives are to acquire, grow, and retain Priority Banking clients.

Key Responsibilities:

Client Relationship Management:

• Cultivate and manage strong relationships with Priority Banking clients.
• Gain a deep understanding of clients' financial goals, preferences, and risk tolerance.
• Regularly engage with clients to provide updates on their portfolios and address inquiries or concerns.

Financial Advisory:

• Conduct comprehensive financial assessments for Priority Banking clients.
• Recommend tailored wealth management solutions and investment strategies aligned with clients' objectives.
• Stay informed about financial market trends and products to provide expert advice.

Client Acquisition:

• Identify and prospect high-net-worth individuals and businesses for Priority Banking services.
• Present the value proposition and benefits of Priority Banking to potential clients.
• Develop and implement strategies to acquire new Priority Banking clients.

Portfolio Management:

• Monitor and actively manage the investment portfolios of Priority Banking clients.
• Implement asset allocation and investment strategies based on market conditions and clients' goals.
• Ensure portfolio diversification and risk management.

Compliance and Regulation:

• Ensure strict compliance with all relevant financial regulations and internal policies.
• Follow anti-money laundering (AML) and know-your-customer (KYC) procedures.
• Report any suspicious activities as mandated by regulatory authorities.

Client Retention:

• Develop and execute strategies to retain and deepen relationships with existing Priority Banking clients.
• Address client inquiries and concerns promptly and effectively.
• Identify opportunities for cross-selling or upselling financial products and services.

Performance Metrics:

• Meet or exceed client acquisition and revenue targets.
• Maintain a high level of client satisfaction and retention.
• Adhere to all regulatory requirements and compliance standards.

Qualifications:

• Diploma/Bachelor's degree in finance, business, or a related field.
• Relevant financial certifications or licenses
• Proven experience as a Relationship Manager in Priority Banking or private banking.
• Strong knowledge of wealth management, financial markets, and investment products.
• Exceptional communication and negotiation skills.
• Ability to work independently and as part of a team

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

• Support the Chief Data Officer (CDO) / Data Protection Officer (DPO) in handling of data sharing request in accordance with AIC’s Data Sharing Framework
• To manage and ensure continued relevance and application of the AIC Information Management Policy across division’s processes
• To manage and review data protection compliance related aspects throughout the organisation, with an emphasis on compliance by AIC’s partners. (includes engaging and developing suitable data sharing agreements with partners, doing process reviews…etc)
• Support and manage internal divisions and AIC’s partners in their journey towards continued improvements for an enhanced governance process in managing classified information and personal identifiable data. Responsibilities include:Developing and executing a standardised approach for data governance compliance
  Conduct reviews and periodic audits to ensure continued adherence with Data Protection approaches
  Develop materials to support communication efforts and creation of awareness
  

Job Requirements:

• Degree (Information Science / Business Management)
• Minimally 5 years of experience handling information management and governance aspects
• Familiarity with the Government Instruction Manual (data management chapters) OR the Personal Data Protection Act (2012) and experienced in working within a Chief Data Officer (CDO) / Data Protection Officer (DPO) or similar would be beneficial
• Involvement in data management initiatives such as managing the collection, user and disposal of data through detailed Data Inventory Maps and processes to review data protection measures for the organization
• Process thinking; and Workflow approach would be beneficial
• Meticulous and conscientious
• Outgoing and works well in a team
• Good listener and quick to adapt

Condominium Manager

Job Info:

• Basic up $5,500 + AWS + VB
• Buona Vista/ Yio Chu Kang / Orchard/ Seng Kang
• Working hours: 9am to 6pm (Mon to Fri) ; 9am to 1pm (Sat - WFH)
  Alternate weekly WFH upon confirmation

Job Description:

• Follow directives from the Director or Team Manager (Operations).
• Oversee all onsite staff and service providers to ensure their duties are performed effectively.
• Manage meetings for the Management Corporation, address arising issues, meet with contractors on-site, and communicate with owners and tenants.
• Maintain and enhance communication with the Council, Subsidiary Proprietors, Occupants, and Headquarters.
• Support the Management Corporation in enforcing by-laws and suggest improvements.
• Keep the Management Corporation updated on estate maintenance and management matters.
• Organize and conduct Council and General Meetings, including budget preparation, cash flow planning, and minute-taking.
• Handle all correspondence, statutory notifications, and inquiries on behalf of the Management Corporation.
• Coordinate with contractors, solicitors, auditors, and government authorities.
• Address all complaints, queries, and suggestions.
• Ensure timely application or renewal of necessary government licenses and permits.
• Audit inventory records in accordance with company SOPs.
• Prepare or arrange for specifications and documents for obtaining quotations.
• Administer contract renewals and issue contracts.
• Develop and execute a preventive maintenance program.
• Supervise routine maintenance and service contracts to ensure compliance with contract terms.
• Ensure proper execution of repairs and replacements by contractors and sub-contractors.

Job Requirements:

• Professional certificate/ diploma or degree in estate.
• Previous experience in managing condominiums, industrial or commercial buildings
• Good interpersonal, communication and leadership skills.
• Knowledge of MCST and BMSM

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Kok Jean Ray
Registration Number: R22110935
EA Licence No: 16C8004 (Elitez Pte Ltd)

Job Description

· Responsible for supervising the general operations of a specific department in an organization

· Assisting customers, ensuring prompt resolution of clients' inquiries, distributing tasks to the staff, and monitoring the employees' performance

· Work closely with ground staff and kitchen to facilitate services agreed upon and to ensure the overall success of the event

· Promote customer satisfaction and encourage referrals

· Handle feedback and resolve complaints from customers

· Monitor competitors’ activities and market intelligence and be proactive

· Monitor local competitors and compare their operations

· Promote teamwork and quality service through daily communication and coordination with other departments

· Display flexibility and willingness to adapt to new situations or take up new challenges

· Required to work nights, weekends, and/or holidays

· Recommend and makes pricing decisions on wedding/catering-related products and services

· Be the point of contact for halal-related matters

· Liaise with MUIS, upkeep halal documents, and ensure operations are always halal compliant

· Managed workflow to exceed quality service goals

· Ensured that the front end of the store and all cashiers were proficient and moving customers through the checkout process in a friendly and timely manner.

· Balanced all cash drawers at the end of the cashier's shifts, ensuring accuracy.

· Provided customer service by greeting and assisting customers and responding to customer inquiries and complaints.

· Monitored sales activities to ensure that customers receive satisfactory service and quality goods.

· Examined merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

· Perform other duties as assigned by management

We have a successful floating crane JV in Indonesia - short range ships which load and unload cargo at ports which lack the infrastructure for big vessels to dock. We would like to hire someone to monitor the finances and operation of the JV and provide an in-person monthly report to our CEO in Singapore.

The ideal candidate would either have an accounting or shipping background, with a good knowledge of market prices for key inputs like bunker fuel or labour costs.

At least 5 years of relevant experience.

Career growth would include potentially supporting the IPO process of the floating crane company and/or working on projects to build an alumina refinery in Kalimantan.

About Jal

Since 2017, we have grown to 6 studios in Singapore, 3 in Malaysia, 1 in Indonesia and Dubai as well as built a diverse community of over 2,000 practitioners. We continue to grow and expanding to Philipines and looking for an experienced Sales Executive to be part of the Sales team. You will be responsible for the sales and business acquisition of the respective studio. He/she has to attend to walk-in inquiries, follow up on the leads that are generated by digital marketing and other channels.

The responsibilities can be divided into 3 parts:

- Conversion to Trials where the Studio Manager will attend to leads, address their questions about the classes and book an appropriate trial class for them after understanding his/her needs/goals.

- Attending to Trials: when the prospect comes for a trial class, he/she will have a positive experience and explain the various packages and try to close the sales.

- Post-sales services: The Studio Manager must also follow up with the members after closing to ensure that he/she attends the classes regularly, attend to feedback and provide continuous customer services. This will ensure the likelihood of the members to renew the package later or also create opportunities to recommend other workshops or personal training that meets the needs of the members.

The Studio Manager also has to maintain the studio in good condition with the support of the cleaning team and Customer Care Exec. The Studio Manager also will be required to cover the Front Desk whenever there is no CCE at a last minute.

The person should treat the studio as his/her own business and possess the following skills:

Entrepreneurial, excellent interpersonal skills, a communicative, genuine sense of helpfulness, enjoy meeting different people, and fulfilling their needs.

Those from the Fitness field will be an advantage.

6 days job Annual leave + Medical + staff benefit to all our Yoga classes.

You will also be given commission on top of the basic salary monthly.