Total 25,333 customer service manager job vacancies in Others category in Singapore

• Minimum with 8 years of L&D experience in a large-scale organization
• Possess ACLP/ACTA
• Manager level: up to $9,000; Senior Manager level: up to $13,000
• Location: Upper Changi Road

Job Purpose:

The Manager/Senior Manager will be responsible for leading a team within the Corporate Learning Centre to enhance and drive commercial and operational excellence through targeted upskilling and reskilling initiatives. This role is crucial in improving customer experience and ensuring excellence across various aviation domains.

Key Responsibilities:

Strategic Leadership:

• Lead a team focused on elevating commercial and operational excellence across key areas such as Customer Service, Airport/Ground Operations, Passenger Sales & Marketing, Cargo Operations, and Global Onboarding.
• Conduct regular and ad-hoc Learning Needs Analysis in collaboration with business units to prioritize and align training initiatives with strategic business outcomes.

Learning and Development:

• Oversee the procurement, design, and development of cost-effective and impactful learning programs, ensuring they meet business needs and achieve desired outcomes.
• Ensure the effective delivery of learning interventions, including the scheduling of instructor-led training (both in-person and virtual), to maintain compliance with regulatory standards and optimize the learning experience for company staff.

Instructor and Trainer Management:

• Recruit, develop, and manage a pool of in-house instructors and Associate Trainers (ATs), fostering a pipeline of subject matter experts to sustain a high standard of training delivery.

Innovation and Technology Integration:

• Evaluate and integrate new learning tools and techniques, including digital and GenAI technologies, to enhance learning effectiveness, productivity, and engagement.

Regulatory Compliance and Engagement:

• Engage with regulatory bodies (e.g., CAAS, IATA) to ensure all learning programs are compliant with local and international aviation regulations.

Training Roadmap Implementation:

• Collaborate with business units to operationalize and maintain Training Roadmaps that support career development and succession planning within key job families.

Learning Culture Promotion:

• Promote a vibrant learning culture within SIA by organizing and overseeing learning events, campaigns, and festivals (e.g., LIFE), ensuring continuous engagement and growth among staff.

Requirements:

Education:

• Bachelor’s degree in any discipline.
• Advanced Certificate in Training and Assessment (ACTA) or Advanced Certificate in Learning and Performance (ACLP) is required.
• A Diploma in Adult and Continuing Education (DACE) or similar qualifications is advantageous.

Experience:

• 8 to 16 years of experience in learning & development or human resources, particularly within a large-scale global workforce or aviation sector.
• Proven experience in leading teams to develop and implement learning programs with tangible business value outcomes.

Skills:

• Strong leadership and team management skills.
• Expertise in adult learning methodologies and a passion for continuous learning.
• Ability to build relationships with stakeholders and drive organizational change.
• Innovative mindset with the ability to balance compliance with agility and creativity.

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Minimum with 8 years of L&D experience in a large-scale organization
• Possess ACLP/ACTA
• Manager level: up to $9,000; Senior Manager level: up to $13,000
• Location: Upper Changi Road

Job Purpose:

The Manager/Senior Manager will be responsible for leading a team within the Corporate Learning Centre to enhance and drive commercial and operational excellence through targeted upskilling and reskilling initiatives. This role is crucial in improving customer experience and ensuring excellence across various aviation domains.

Key Responsibilities:

Strategic Leadership:

• Lead a team focused on elevating commercial and operational excellence across key areas such as Customer Service, Airport/Ground Operations, Passenger Sales & Marketing, Cargo Operations, and Global Onboarding.
• Conduct regular and ad-hoc Learning Needs Analysis in collaboration with business units to prioritize and align training initiatives with strategic business outcomes.

Learning and Development:

• Oversee the procurement, design, and development of cost-effective and impactful learning programs, ensuring they meet business needs and achieve desired outcomes.
• Ensure the effective delivery of learning interventions, including the scheduling of instructor-led training (both in-person and virtual), to maintain compliance with regulatory standards and optimize the learning experience for company staff.

Instructor and Trainer Management:

• Recruit, develop, and manage a pool of in-house instructors and Associate Trainers (ATs), fostering a pipeline of subject matter experts to sustain a high standard of training delivery.

Innovation and Technology Integration:

• Evaluate and integrate new learning tools and techniques, including digital and GenAI technologies, to enhance learning effectiveness, productivity, and engagement.

Regulatory Compliance and Engagement:

• Engage with regulatory bodies (e.g., CAAS, IATA) to ensure all learning programs are compliant with local and international aviation regulations.

Training Roadmap Implementation:

• Collaborate with business units to operationalize and maintain Training Roadmaps that support career development and succession planning within key job families.

Learning Culture Promotion:

• Promote a vibrant learning culture within SIA by organizing and overseeing learning events, campaigns, and festivals (e.g., LIFE), ensuring continuous engagement and growth among staff.

Requirements:

Education:

• Bachelor’s degree in any discipline.
• Advanced Certificate in Training and Assessment (ACTA) or Advanced Certificate in Learning and Performance (ACLP) is required.
• A Diploma in Adult and Continuing Education (DACE) or similar qualifications is advantageous.

Experience:

• 8 to 16 years of experience in learning & development or human resources, particularly within a large-scale global workforce or aviation sector.
• Proven experience in leading teams to develop and implement learning programs with tangible business value outcomes.

Skills:

• Strong leadership and team management skills.
• Expertise in adult learning methodologies and a passion for continuous learning.
• Ability to build relationships with stakeholders and drive organizational change.
• Innovative mindset with the ability to balance compliance with agility and creativity.

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

Our client is a well-established MNC, market leader in the Marine Shipping industry. Due to their current expansion plan, they are looking for Operations Manager to join their Logistics Operations team, in hopes of developing the current high performing team. They are located in the Central - easily assessible.

Responsibilities:

• Lead and manage a warehouse team, providing guidance to meet company and customer objectives effectively.
• Skillful in capacity planning and resource allocation for efficient daily order fulfillment and receiving, minimizing overtime.
• Collaborative, adaptable, capable of multitasking and delivering results under pressure while adhering to timelines.
• Embrace change and new technology to enhance operations, driving process and cost improvement initiatives proactively.
• Conduct weekly, monthly, and quarterly performance reviews with customers, ensuring operational KPIs are met.
• Oversee invoicing accuracy and timeliness for all customer services rendered, maintaining compliance with timelines.
• Ensure implementation and compliance with Safety, Health, Security, and Quality policies and procedures among staff.

Requirements:

• Min Degree holder with 5 years in experience in relevant shipping industry
• Good communication and presentation skills
• Experience in process improvement project with data automation tools

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Introduction to the role:

Our client’s mission is to build the world’s gaming community, with over 700 million people playing games, watching gaming videos, or engaging with gaming groups each month. We are seeking a Strategic Partnerships Manager (SPM) to develop, manage, and maintain relationships with key developer partners in the Greater China Region gaming industry. The SPM will play a crucial role within the APAC Gaming Partnerships team, supporting a range of strategic partners across key platforms. This role will help gaming partners optimize their presence and maximize their value from various platforms. The SPM will work directly with game developers and interface with internal stakeholders to provide support.

Responsibilities:

• Build and sustain long-term partnerships with prominent gaming companies by understanding their strategy and goals.
• Provide thought leadership and strategic insights in meetings with partner executives.
• Drive the adoption and integration of new features on gaming platforms.
• Collaborate with cross-functional teams including product, engineering, design, marketing, and finance.
• Track, analyze, and communicate key metrics and business trends related to partner relationships.
• Use industry expertise to source and develop new partnership opportunities.
• Manage and advise existing partners on enhancing their success on the platform.
• Adapt to product changes and communicate these effectively to internal and external stakeholders.

Minimum Qualifications:

• 6+ years of experience in business development or account management.
• BS/BA in a highly quantitative field, such as Economics or Business, or equivalent experience.
• Proven ability to work cross-functionally with all levels of management.
• Experience defining, initiating, and driving business opportunities in a fast-paced environment.
• Strong understanding of the internet industry.
• Advanced skills in MS Excel and PowerPoint.
• Fluent in English and Mandarin

Preferred Qualifications:

• Deep knowledge of the gaming industry.
• Ability to handle operational tasks, structure, negotiate, and maintain complex strategic relationships with game companies.
• Ability to identify and leverage industry trends.

We regret to inform that only shortlisted candidates will be notified / contacted.

Job Reference: Benjamin Cheow 542637

EA Registration No: R24122914

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

Introduction to the role:

Our client’s mission is to build the world’s gaming community, with over 700 million people playing games, watching gaming videos, or engaging with gaming groups each month. We are seeking a Strategic Partnerships Manager (SPM) to develop, manage, and maintain relationships with key developer partners in the Greater China Region gaming industry. The SPM will play a crucial role within the APAC Gaming Partnerships team, supporting a range of strategic partners across key platforms. This role will help gaming partners optimize their presence and maximize their value from various platforms. The SPM will work directly with game developers and interface with internal stakeholders to provide support.

Responsibilities:

• Build and sustain long-term partnerships with prominent gaming companies by understanding their strategy and goals.
• Provide thought leadership and strategic insights in meetings with partner executives.
• Drive the adoption and integration of new features on gaming platforms.
• Collaborate with cross-functional teams including product, engineering, design, marketing, and finance.
• Track, analyze, and communicate key metrics and business trends related to partner relationships.
• Use industry expertise to source and develop new partnership opportunities.
• Manage and advise existing partners on enhancing their success on the platform.
• Adapt to product changes and communicate these effectively to internal and external stakeholders.

Minimum Qualifications:

• 6+ years of experience in business development or account management.
• BS/BA in a highly quantitative field, such as Economics or Business, or equivalent experience.
• Proven ability to work cross-functionally with all levels of management.
• Experience defining, initiating, and driving business opportunities in a fast-paced environment.
• Strong understanding of the internet industry.
• Advanced skills in MS Excel and PowerPoint.
• Fluent in English and Vietnamese

Preferred Qualifications:

• Deep knowledge of the gaming industry.
• Ability to handle operational tasks, structure, negotiate, and maintain complex strategic relationships with game companies.
• Ability to identify and leverage industry trends.

We regret to inform that only shortlisted candidates will be notified / contacted.

Job Reference: Benjamin Cheow 542637

EA Registration No: R24122914

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

Benefits Summary:

• Food Court Area Manager (Multiple outlet)
• Permanent role
• Gross salary up to $ 6,000
• Hybrid working Environment
• Location: Multiple outlet

Responsibilities:

Operations

• Led a team of Senior Managers and Foodcourt Managers to achieve sales targets and overall outlet performance.
• Guided Senior Managers, Foodcourt Managers, and F&B Supervisors to ensure smooth daily operations of food courts and coffee shops.
• Provided leadership and set directions, ensuring the operation team adhered to company SOPs and operational workflows.
• Maintained good working relationships with landlords, relevant authorities/agencies, and stall tenants.
• Assisted inspectors from authorities such as NEA, SFA, and Civil Defense during inspections and follow-up actions.
• Liaised with landlords on building matters, joint promotions, and events.
• Marketed food stalls to tenants and ensured prompt rental collection from tenants.
• Managed lease renewal agreements, negotiated terms, and followed up with stall tenants.
• Sourced qualified tenants and food types to fill vacant stalls, ensuring all stalls were occupied.
• Proposed activities based on market needs.
• Took immediate and appropriate actions for debt recovery (e.g., stall rental) to minimize credit losses.
• Handled daily sales settlements.
• Collaborated with Business Development and Project teams to identify potential new business opportunities, sites, and oversee the build and renovation processes.
• Ensured the financial and operational performance of designated food courts and coffee shops.
• Worked with senior management and the financial team on outlet budgets.
• Established overall business plans and provided regular performance, sales, and financial budget reports to senior management.
• Provided solutions to improve the bottom line and outlet P&L.
• Maintained and improved established quality and service standards.
• Developed employees by providing ongoing feedback and establishing performance expectations.
• Conducted regular checks on hygiene, service standards, and product quality, providing feedback internally and to stall tenants.
• Ensured stall selling prices were in accordance with agreements.
• Assessed and evaluated stall tenant performance.
• Supervised and guided stall tenants and cleaning contractors to achieve high service quality and housekeeping excellence.
• Conducted weekly and monthly outlet meetings.
• Ensured M&E works were completed according to schedule.

Administration

• Reviewed staff performance and provided recommendations on staff confirmation, promotion, and training to enhance work performance.
• Handled disciplinary issues, grievances, disputes, and team tensions.
• Managed termination procedures according to company guidelines.
• Communicated company policies and procedures effectively to team members and stall tenants.
• Accountable for outlet float money, petty cash, and daily sales collection.
• Ensured stall tenants’ daily sales were accurately received and banked.
• Submitted timely outlet reports.
• Prepared and submitted monthly reports to Senior Management.
• Ensured proper cost control on all expenses according to budget.
• Took necessary actions against stall tenants and contractors for service, housekeeping, and agreement non-conformance.
• Performed any other assigned tasks.

Job Requirement :

• With passion in working F&B industry and its operational processes.
• Diploma in F&B, supply chain or related disciplines
• Minimum 5 years’ experience in Foodcourt operation
• Ability to foster positive working relationships
• Strong leadership quality with excellent analytical and decision-making skills
• Basic computer literacy including Microsoft Office and Google Suite
• Must possess Class 3 license

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

TEH CHEE HONG | EA Personnel No.: R24121499

Job Description:

• Ensure at all times that fire safety requirements contained in the Emergency Response Plan are complied with;
• Supervise the maintenance of all fire safety works in the premises;
• Ensure at all times that the occupant load of any part of any building does not exceed the capacity prescribed under the Fire Code;
• Conduct daily checks within the premises and remove or cause to be removed any fire hazard that is found within the premises;
• Prepare and execute the Emergency Response Plan for the premises and distribute the Emergency Response Plan to the occupants of the premises; (ii) conduct fire drills for the occupants of the premises at least twice in every calendar year or on such occasion as may be directed by the Commissioner;
• Ensure that all occupants are familiar with the means of escape located within the premises;
• Prepare fire safety guidebooks for the occupants of the premises; train, co-ordinate and supervise the Company Emergency Response Team for the premises in first-aid, fire-fighting and evacuation in the event of fire or other related emergencies;
• Train the occupants in the premises in first aid, firefighting and evacuation in the event of fire or other related emergencies;
• Co-ordinate and supervise the occupants within the premises in firefighting and in evacuation in the event of fire or other related emergencies;
• Conduct at least 2 Table-Top Exercises within the premises each year and to evaluate, together with the Fire Safety Committee, the effectiveness of the Arson Prevention Plan and the Emergency Response Plan for those premises;
• Prepare and implement the Arson Prevention Plan for the premises;
• Organise campaigns, training courses, competitions, contests and other activities which will develop and maintain the interest of the occupants within the premises in establishing a fire safe environment;

Requirement:

• Must have valid Fire Safety Manager certification
• Preferably with 2 to 3 years' experience as a Fire Safety Manager or related experience in a similar capacity
• Proficient in Microsoft Word, Excel and Powerpoint

Our client is a well-established international bank and has a strong presence in Asia. They are recruiting for Premier Relationship Managers to expand their business.

about the job

• Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth targets.
• Manage the relationships with new and existing High Net Worth clients through professional consultative financial analysis.
• Required to execute good customer service while reaching to the database provided by the bank.
• To identify suitable financial solutions offered by the bank to meet client's financial goals.
• Ensuring all transactions are strictly compliant with audit and statutory guidelines

skills and experience required

• Minimum local diploma in any discipline.
• Minimum 2 years of retail banking experience will be advantageous.
• Strong knowledge of investment and insurance products.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a reputable international bank that offers a wide range of banking products and services to its individual and corporate clients.

about the job

• Assisting RMs with credit and marketing tasks, including account opening, KYC review, financial spreadsheet preparation, data input, monitoring credit conditions, managing loan drawdown/rollover, overseeing post-loan monitoring, handling daily operational and administrative responsibilities.
• Effectively handles client inquiries while overseeing the portfolios of MNCs.
• Assisting with internal reporting and data consolidation.
• Performing any additional ad hoc duties as assigned.

skills and experience required

• Bachelor's degree in Finance / Banking / Business Studies.
• Minimum 1 year of ARM experience in Corporate Banking / Financial Institutions.
• Interest in writing credit papers.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

• Comprehensive Salary Package inclusive of AWS and Performance Bonus provided
• Hybrid Work Arrangement
• Friendly working environment with a supportive team
• Fast Expanding Retail MNC Company
• Great Career Prospect

Job Scope

• Managing regional exports & imports within in-house company
• Conducting of smooth customs clearance/import/export of the product delivery
• Drawing up and proposing a simulation plan related to logistics which contributes to the business growth
• Assist in executing contracts with logistics partners regarding the in-house company's matter
• Managing the logistics cost and invoices
• Managing uncertain situation effectively by being prepared to conduct logistic management meeting the delivery date

Requirements

• Minimum of 5 years of logistics / supply chain management, operation experience
• Minimum of 1 year of experience managing logistics partners
• Knowledge about the trading laws and regulations of SEA countries

Interested applicants please send your resume to [email protected]

EA License No: 04C3537

EA Personnel No: R23117727

EA Personnel Name: Estele Chai

Introduction to the role:

Our client’s mission is to build the world’s gaming community, with over 700 million people playing games, watching gaming videos, or engaging with gaming groups each month. We are seeking a Strategic Partnerships Manager (SPM) to develop, manage, and maintain relationships with key developer partners in the Greater China Region gaming industry. The SPM will play a crucial role within the APAC Gaming Partnerships team, supporting a range of strategic partners across key platforms. This role will help gaming partners optimize their presence and maximize their value from various platforms. The SPM will work directly with game developers and interface with internal stakeholders to provide support.

Responsibilities:

• Build and sustain long-term partnerships with prominent gaming companies by understanding their strategy and goals.
• Provide thought leadership and strategic insights in meetings with partner executives.
• Drive the adoption and integration of new features on gaming platforms.
• Collaborate with cross-functional teams including product, engineering, design, marketing, and finance.
• Track, analyze, and communicate key metrics and business trends related to partner relationships.
• Use industry expertise to source and develop new partnership opportunities.
• Manage and advise existing partners on enhancing their success on the platform.
• Adapt to product changes and communicate these effectively to internal and external stakeholders.

Minimum Qualifications:

• 6+ years of experience in business development or account management.
• BS/BA in a highly quantitative field, such as Economics or Business, or equivalent experience.
• Proven ability to work cross-functionally with all levels of management.
• Experience defining, initiating, and driving business opportunities in a fast-paced environment.
• Strong understanding of the internet industry.
• Advanced skills in MS Excel and PowerPoint.
• Fluent in English and Korean

Preferred Qualifications:

• Deep knowledge of the gaming industry.
• Ability to handle operational tasks, structure, negotiate, and maintain complex strategic relationships with game companies.
• Ability to identify and leverage industry trends.

We regret to inform that only shortlisted candidates will be notified / contacted.

Job Reference: Benjamin Cheow 542637

EA Registration No: R24122914

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

• Communicate effectively and apply a structured methodology and lead change management activities for Sales Operations applicable to HP Programs primarily the operational process and flows using the HP assets.
• Enable the design, development, delivery, and management of the communications to stakeholders (Category, Sales, Customers and Partners)
  Evaluate and ensure user readiness. Leverage the change management methodology, process and tools and drive adoption of the changes with stakeholders.
• Obtain signoff from the stakeholders on deployment, adoption metrics and target.
• Point of contact for stakeholders on all new onboarding training, operational process, and system ticket resolutions related to operational process and flows.
• Also facilitate market/country, internal Sales Ops users issue resolution and roadblock removal.
• Collect input/user stories, document requirements, and support the design and delivery of training/demonstration on operational process and programs to stakeholders. Understand and work with Digital Transformation Office (D&TO) on the communication for upcoming deployment of assets (new release, new enhancements).
• Evaluate and measure the success of change management initiatives.
• Prepare risk mitigation plans and work closely with D&TO and stakeholders.

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. <R1988730> <Emily Ng Kim Yin>

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Building Services Manager to be part of their Facilities Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Building Services Manager:

• Oversee site services and lead the onsite team and vendors.
• Ensure events management and AV support for client spaces.
• Review and approve documents for accuracy and quality.
• Adhere to KPI guidelines, SOPs, and statutory requirements.
• Address public and tenant feedback and complaints promptly.
• Prepare and submit management reports.
• Maintain and upkeep building installations and systems.
• Execute maintenance regimes and schedules.
• Plan and implement work programs and projects.
• Coordinate and manage maintenance and tenancy works.
• Plan and execute annual improvement works within budget.
• Maintain records of transactions and accounts.
• Conduct monthly tenant and customer engagement sessions.
• Oversee vendor performance and service standards.

Requirements:

• DIploma / Degree in related field
• Relevant M&E experience in Commercial Buildings settings.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

MedTech Catapult is a national initiative for accelerating the development of high-value MedTech projects. The product development unit is responsible for supporting the medical device development cycle with project management, quality, regulatory and clinical affairs capabilities.

The Clinical Affairs Senior Manager will report to the Deputy Director, Product Development.

Job Responsibilities

• Lead the planning, execution, and management of clinical studies to ensure demonstration of the safety, performance, and benefits of a medical device and adherence to regulatory requirements and industry standards.
• Assist with the identification of experts to co-create clinical testing, validation and adoption strategies across local and international healthcare institutions.
• Support the collection of clinical insights, identification of the intended use and translation into product development requirement specifications.
• Foster positive relationships with healthcare professionals, clinical partners, and key opinion leaders, to ensure smooth collaboration with cross-functional teams to develop and refine clinical study protocols, ensuring alignment with product objectives and regulatory expectations and compliance with legal and ethical standards.
• Establish and maintain relationships with clinical sites, investigators, and key stakeholders, overseeing site selection, initiation, monitoring, and close-out activities.
• Establish and develop the implementation of medical technology guidance adoption strategies, working with a broad range of stakeholders including front-line clinicians and other healthcare and operations staff, suppliers of products and other industry partners.
• Work with Quality team to ensure compliance with regulatory submissions, approvals and reporting, keeping abreast of evolving regulatory landscapes to guide clinical strategy.
• Work closely with key agencies and stakeholders to seek informed opinion and evidence that will strengthen the design and execution of the clinical validation and adoption process.
• Assist with the identification and management of project risks and develop practical and rational proposals to address issues.
• Compile and evaluate evidence in clinical evaluation reports and conduct after-action review.
• Balance the workload of multiple projects with different approaches and at different stages.

Requirements

• PhD or Degree in relevant field, preferably in medicine, biology, pharmacy, or chemistry degree
• At least 3 years of relevant experience
• Knowledge of clinical governance, clinical study research and ethics compliance, confidentiality issues, research methods and guidelines, data protection, intellectual property rights etc
• Demonstrated ability to translate scientific, clinical and safety research studies in an effective credible manner
• Ability to maintain a command of a large amount of scientific information across multiple products and make a decision regarding clinical evidence of importance.
• Demonstrate excellent project management skills
• Excellent written and oral communication skills

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Responsibilities:

• The General Manager (Construction) should have extensive experience and expertise in the construction industry and will report directly to the Managing Director.
• Offering guidance and input to the team on marketing strategies, identifying potential job opportunities, managing tenders, and ensuring the successful execution and completion of all projects within budget and on schedule.
• Collaborating with the Corporate Planning Team to develop and implement the company’s strategic plan, successfully meeting both long-term and short-term team goals and objectives.
• Working closely with the General Managers of Engineering, MEP, Commercial, Contracts, and Finance & Administration divisions to streamline and optimize operational processes, enhancing efficiency and productivity to achieve business objectives.

Requirements:

• Recognized Degree in Civil and/or Structural Engineering) or equivalent, preferably recognized by the Professional Engineers Board of Singapore or Board of Architects.
• At least 20 years of practical working experience with 10 years in Building Projects Construction Management with the Main contractor in a Senior Management role.
• Certificate in Construction Safety Course for Project Managers
• Good knowledge of local authority requirements and engineering standards

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume.

EA License No: 13C6305

Reg. No.: R22104949

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Description:

• Conduct weekly inspection to the premise and submit weekly inspection report to NHGP in-charge (IC) and Kwong Wai Shiu Hospital (KWSH) IC
• Conduct monthly inspection and submit monthly inspection report to NHGP IC and KWSH IC
• Conduct 2 times physical fire drills and fire extinguisher demo to all occupants
• Conduct 2 times Table-Top Exercise on IPP or Arson
• Conduct 2 times briefing to occupants on Fire Safety and Evacuation Plan
• Review Emergency Response Plan (ERP) and Fire Warden Poster annually with building owner
• Conduct CERT Team refresher training during Fire Drill
• Review Fire Safety Risk Assessment
• Prepare and implement Fire Safety Report & Plan annually

Requirement:

• Minimum Diploma in Building or Facilities Management.
• At least 3 years of experience in the relevant trade(Hospital).
• Registered Fire Safety Manager for a minimum 3 years
• Able to work independently and possess good interpersonal skills.
• Good communication skills both verbal and written.

Job Summary :

Maximize catering sales revenue and ensure wedding/catering events are executed to guest satisfaction

Job Responsibilities :

• Formulate effective sales plans to maximize catering events revenue
• Achieve sales targets for events sales revenue
• Develop new business and manage existing accounts with a focus on building long term relationship
• Conduct site inspections with potential clients and provide necessary marketing collaterals and information
• Prepare sales contracts and follow up on contract by engaging clients by ascertaining the customer's requirements
• Design and propose promotional packages for wedding and corporate events every quarter
• Prepare Banquet Event Orders
• Conduct pre-event briefings
• Gather feedback from guests
• Follow up on deposits made and ensure all payments are cleared after event
• Perform any other duties as assigned by management

Job Requirements :

• Working knowledge of MS office applications and Hotel Systems
• Strong problem solving and solutions provider
• High level of interpersonal skills
• Strong communicator and negotiator
• Meticulous
• Minimum 2-3 years of experience in hospitality

Job Description & Requirements

• Creating and implementing sales strategies aligned with the company's overall business objectives.
• Leading, motivating, and coaching a sales team to achieve targets.
• Building and maintaining strong relationships with key clients and decision-makers.
• Identifying new business opportunities, expanding into new markets, and acquiring new customers.
• Developing sales forecasts and budgets, and monitoring performance against targets.
• Continuously refining sales processes and tools to enhance efficiency and effectiveness
• Negotiating sales contracts and ensuring profitable deals.
• Developing and implementing pricing strategies to optimize revenue and profitability.

Requirements:

• Min Diploma / Degree in Mechanical Engineering
• Sales Experience in Lift /Elevator is a plus

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume. [email protected]

EA License No: 13C6305
Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Working Location:Tai Seng
Working Hours: 8am - 6pm
Working Days:5days
Salary Range:$6,500 – $7,500

JOB PURPOSE AND CONTEXT
The role shall be responsible to oversee IT services and operations, network infrastructure and telecommunication service, as well as handle the full spectrum of ERP system.

KEY ROLE(S), RESPONSIBILITIES AND DUTIES

• Support and responsible for IT Project from conceptualise to Delivery stage.
• Manage 3rd party vendors to ensure service and support are delivered in accordance with the service level agreement.
• To assist with procurement and maintain up to date inventory tracking.
• Analyze, design, program, test, document and maintain IT systems or applications which align with business needs by using SQL script/other software tools.
• Responsible to ensure the accuracy of all necessary analysis tools and report that provide to management for analysis in optimal decision-making.
• Support the launching of new frontend or backend systems, IT relevant projects, resources and vendor management.
• To ensure that the communication links between the various offices and stores are in optimal working condition, including maintaining and managing an effective fault reporting system.
• To maintain and ensure system security and data integrity.
• To ensure all transactions pertaining to System are properly completed within the cut-off date before performing month-end process.
• Support and assist in change requests and application enhancement to the ERP system.
• Handle ad-hoc IT projects whenever required.

JOB REQUIREMENT:

• Minimum Degree/Diploma in Computer Science or related field.
• Minimum 5 years of working experience in technical support in ERP system, as well as the
• Experience with Servers Backup and maintenance.

SKILLS, KNOWLEDGE AND EXPERTISE

• Expert knowledge of Microsoft D365 modules is a MUST.
• Working Knowledge and experience with Windows Servers, Microsoft Office (including Outlook),
• Active Directory, UNIX, Router, and Network Switches.
• Knowledge and experience with Microsoft Exchange, Microsoft SQL Server 2008/2014, includin writing script, stored procedure and setup SQL and Navision System and Firewall is required.
• Working knowledge of web technology and programming knowledge in Java & VBA.

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

What You’ll Do

• Customer service. Check-in and greet customers upon arrival.
• Customer readiness. Assist customer with the final steps to prepare them for delivery day.
• Host on site vehicle deliveries
• Supporting Sales and Service teams with ad-hoc requests, increasing productivity and throughput.
• Support admin functions with paperwork coordination
• Assist with final vehicle preparation (wash & stage for delivery).
• Contribute to keep all areas and operations clean and tidy.
• Miscellaneous jobs as required.

What You’ll Bring

• Valid driving licence, clean driving record and insurable
• Great work ethic and team player

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

• Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

• Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

• Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practices

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

• Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

• Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

• Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practices

BYD by 1826

Employment Type: Full Time

Working Hour: 5 days per week (44Hrs)

Locations: Boat Quay

Responsibilities

• Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations and taking drink order
• Responsible for tending the bar at all times
• Ensure that bar is set up with glasses, stirrers, cocktail garnishes, titbits, etc
• Replenish the stock/supplies as and when necessary
• Monitor and maintain records of bar stocks, in particular wines and liquors and inform the manager for replenishment when necessary
• Mix and dispense drinks in accordance with the menu
• Keep the bar counter clean, wash up, prepare garnishes, and maintain housekeeping of the bar area
• Provide efficient, attentive, courteous, and professional service at all times
• Create a friendly atmosphere in the bar and establish rapport with the customers
• Able to work in a fast-paced team environment
• Adhering to all food safety and quality regulations.
• Any other suitable tasks as and when assigned by the outlet Manager

Requirements

• At least 1 year of experience in the management of a bar or beverage service operation
• In-depth knowledge of various kinds of alcoholic drinks including cocktails and wine is a plus
• Skilful in communicating with guests and providing excellent customer service
• Ability to engage in conversations in a professional and friendly manner
• Able to present a positive and professional attitude at all times

Benefits and Pay

• Training and Development & Career growth opportunities
• 12 Days annual leave, medical leave, birthday leave
• Monthly Bonus
• Medical Benefits
• Overtime pay

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Long Term planning to create initiatives that furthers the outlet overall goal
• Assessing and analysing outlet budgets to find ways to minimize expenses optimize profits
• Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
• Identifying of opportunities to expand or shift course in order to take advantage of changes in the market
• Monitor the reservation status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Work with Talent & Culture to recruit suitable colleagues
• Control outsource labour supply, casual labour and overtime
• Communicate with team during daily briefings and conduct monthly department meetingsEnsure regular training and re-training when needed
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas
• Lead the F&B team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
• Work closely with the culinary team to maintain food quality and to create attractive food products that support the image of the outlet/hotel and incremental business volume
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Focus on the dining experience for LCAH members
• Implement, monitor, train and maintain control measures to impact food costs, beverage costs, labour costs and operating supply costs for the outlet and to be in line of budget
• Plan, implement and measure profit enhancement programmes constantly in the areas of menu engineering, profit contribution, revenue generation, productivity, pricing and costing for products used in the outlet
• Interpret financial reports: create and implement plans or promotion to improve profits for the outlet
• Compile financial data and use the data to coach the service team how to use suggestive selling to improve the overall financial performance
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting
• Drive consistent service and process improvement, be entrepreneurial
• Use the performance review process to identify and develop talent for growth management performance issues, using a coaching styles
• Interface the needs/requirements of other departments with the F&B Service : Laundry, Property Maintenance, Sales & Marketing, Engineering, Front Office, Security, Finance, T&C and Culinary
• Provide a level of Safety & Security for all colleagues
• Develop own knowledge and skills to grow as a business partner and leader

Qualifications:

• 5 years in F&B management experience, minimum 3 year as Outlet Manager,
• Experience in similar size/style of 5* hotel
• Diploma / degree in Hospitality Management
• Knowledge in financial and marketing area
• Leadership / People management
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of employees
• Service oriented with an eye for details
• Strong computer skills and proficient in Microsoft Office-Words & Excel
• Strong problem solving and decision making skills
• Effective conflict management skills, respecting a diverse, multi-cultural environment
• Can use sensitivity and discretion in supporting guest needs
• Leads to constantly improve the guest service experience and team performance
• Leadership skills developed – collaborative, enabling, and entrepreneurial
• Career focused, wanting to grow and develop, self-driven

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

Provide guidance and day-to-day training to staff within assigned areaCarry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

Manage and coordinate activities with people, products and equipment to maximize sales and profit

ResponsibilitiesRestaurant Operations Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

Check readiness of restaurant for service day and brief service crew on staffing roster for service day

Manage customer flow and seating arrangementOversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

Ensure documentation of all cash shortage and surplus in record book and to tally payment collectionRestaurant Management & Planning Act as point of escalation for service crew regarding service issues

Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner Quality Assurance & ControlEnforce restaurant quality, service, cleanliness and value standards

Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurantImplement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People ManagementConduct induction for new hires to provide them with the necessary skills and information to carry out roles and functionsProvide training to encourage role rotation amongst service staff

Train and monitor staff in the company SOPs (standard operating procedures)Ensure workplace safety practices