Total 25,201 customer service manager job vacancies in Others category in Singapore

The responsibilities of a café manager include, but are not limited to, working closely in a supervisory role with staff members, overseeing scheduling, monitoring productivity, and providing feedback to ensure that staff are providing the best experience possible to customers. Additionally, a café manager must monitor budgets, including expenses, sales, and profit margins. They also track and maintain inventory to ensure that supplies are available as needed.

A successful café manager will have experience working in various roles within a coffee shop and be available to work flexible shifts including weekends and holidays. The goal of the café manager is to increase the profit margins of their coffee shop and to establish a loyal customer base to make the café a local hotspot for the community.

Responsibilities :

· Manage day-to-day operations of the café

· Hire and onboard new wait staff and baristas

· Train employees on drinks preparation and proper use of coffee equipment

· Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)

· Maintain updated records of daily, weekly and monthly revenues and expenses

· Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks)

· Advise staff on the best ways to resolve issues with clients and deliver excellent customer service

· Ensure all cafe areas are clean and tidy

· Nurture friendly relationships with customers to increase loyalty and boost our reputation

Qualifications :

· Work experience as a Cafe Manager or Barista

· Hands-on experience with professional coffee machines

· Good math skills

· Availability to work within opening hours (including weekends and holidays)

· Excellent communication skills with the ability to manage and motivate a team

· Customer service attitude

Receive, inspect, and record shipments, reporting any issues to management.

Maintain accurate records using Excel to keep updated inventory levels.

Oversee picking, packing, testing, and quality control of outgoing and incoming goods.

Ensure the warehouse remains clean and organized, managing stock availability.

Handle administrative tasks and documentation related to inventory and shipment

Other ad-hoc duties that may be assigned.

Experience Requirement

1. Experience: Singaporean warehouse management related experience is preferred, familiar with computers, have warehouse management experience, understand ERP and other management software, responsible for warehouses.

2. Language: Fluent in English, without regional accents, speaking with a professional feel

The responsibilities of a café manager include, but are not limited to, working closely in a supervisory role with staff members, overseeing scheduling, monitoring productivity, and providing feedback to ensure that staff are providing the best experience possible to customers. Additionally, a café manager must monitor budgets, including expenses, sales, and profit margins. They also track and maintain inventory to ensure that supplies are available as needed.

A successful café manager will have experience working in various roles within a coffee shop and be available to work flexible shifts including weekends and holidays. The goal of the café manager is to increase the profit margins of their coffee shop and to establish a loyal customer base to make the café a local hotspot for the community.

Responsibilities :

· Manage day-to-day operations of the café

· Hire and onboard new wait staff and baristas

· Train employees on drinks preparation and proper use of coffee equipment

· Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)

· Maintain updated records of daily, weekly and monthly revenues and expenses

· Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks)

· Advise staff on the best ways to resolve issues with clients and deliver excellent customer service

· Ensure all cafe areas are clean and tidy

· Nurture friendly relationships with customers to increase loyalty and boost our reputation

Qualifications :

· Work experience as a Cafe Manager or Barista

· Hands-on experience with professional coffee machines

· Good math skills

· Availability to work within opening hours (including weekends and holidays)

· Excellent communication skills with the ability to manage and motivate a team

· Customer service attitude

To develop strategies for Research & Development of machine tool products and technologies for CNC Milling, Die Sinker EDM and Wire EDM, including Peripheral Equipment and Automation to grow and enhance evenue and profits. Responsible to support the senior management in Company and R&D by providing strong leadership to achieve company targets and set direction for development of new technologies and products.

Main Duties & Responsibilities

1. Provide leadership to the department in order to drive strategic change and development.

2. Provide strategies and direction for new product development and new technology research and development.

3. Review and ensure company products and technologies are continuously improving to maintain competitive edge.

4. Provide strategies and is accountable for meeting company business targets with Sales and Production departments

5. Enhance company brand image and value through development of reliable, attractive, high-speed-high-accuracy products and technologies

6. Plan and implement action plans for regional and global cooperation for new development

7. Provide direction for compliance of employees to job process defined by policy Engineering to achieve and comply to quality and safety standards

8. Identify gaps in technical core competency and implement action plans through continuous learning and new innovation for enhancement

9. Plan and implement systems and process of knowledge bank for engineering information and infrastructure for a learning organization

10. Mentor and guide Managers to develop strong leadership and problem-solving competencies

1.Project Planing(One of the first tasks of a construction manager is to plan the scope, schedule, and cost of a construction project.)

2.Project Management(A construction manager is responsible for managing the day-to-day operations of a construction site.)

3.Project Coordination(A construction manager acts as a liaison between the different parties involved in a construction project.)

4.Project Completion(A construction manager ensures that the project is completed on time, within budget, and according to the specifications.)

5.Skill and Quolification(To become a construction manager, you need to have a combination of education, experience, and skills.)6.Pick up and drop off workers to and form works.(Need have driver's license)

ROLES AND RESPONSIBILITIES

• Lead a team of Quantity Surveyors in bidding & post tenders
• Review /revise legal documents; correspondences; commercial agreements
• Suppor project teams in administering sub-contracts including progress payments, variation orders and contractual matters
• To evaluate and analyze sub-contractors’ pricings and award of sub contracts
• To prepare specification and sub contract documents with project team
• Manage delayed and disputed costs and variation claims
• Manage,strategize and assist in EOT claims
• To look out for tender opportunities and attend site show-rounds to tenders or visit site to understand the project site conditions.
• To undertake any other associated tasks and responsibilities assigned from time to time

REQUIREMENTS:

• Degree in Quantity Surveying or Construction Management or equivalent
• Well-versed in construction contract terminology and contract law
• Minimum 12 years of relevant working experience with 6 years in contract and commercial management.
• Experience in project with contract value in excess of $40 million.

KEY RESPONSIBILITIES:

1. Footwear and Apparel Sales & Key Account Management

• Achieve Net Sales and Gross Margin targets for Key accounts, based on the directional plans for each account
• Develop strategic alliances with Accounts to drive band share of their businesses, relationship development is a focus
• Ensure rolling business & Marketing plans are built for each key account
• Manage the sales of key accounts and provide supporting function to operations and marketing to deliver to plan
• Manage the brand segmentation between the accounts and ensure business operates profitably and ensure this leads to brand building strategies
• Liaise with commercial and merchandise managers to ensure that merchandise and sales strategies align with the account objectives
• Work with regional & local managers to ensure key accounts receive professional product presentations for all categories of business and the relevant support is provided
• Conduct monthly reviews and quarterly seasonal business review meetings with accounts.
• Ensure Trading Terms & funds are managed responsibly & to Budget
• Responsible for account forecasts and budgets to enhance business efficiency
• Prepare and conduct pre-line meetings take place with Key Accounts to outline future growth and strategic planning
• Outline and plan strategic direction for accounts to ensure future growth aligns to brand and commercial targets.
• Identify the strengths, weakness, and opportunities for growth of each account under allocation to build out a 5-year plan for each account.

Requirements and Attributes:

• Graduate Degree, preferably in business /retail or equivalent
• Well-developed computer and data analytical skills with a proficiency in MS Excel
• Proficient in English & Chinese
• Good analytical and communication skills
• Ability to multi-task and work under pressure
• Team player with logical thinking
• Self-motivated and driven by targets.
• Strong ability to influence and negotiate with others.
• Strong customer service experience

Job responsibilities:

Achieve growth and hit sales targets by successfully managing the sales team

Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

Present sales, revenue and expenses reports and realistic forecasts to the management team

Identify emerging markets and market shifts while being fully aware of new products and competition status

Job Title: Plant Manager

Our Client: International Chemical Multinational manufacturing plant with manufacturing facilities in the West. Their products have been well received internationally.

The Responsibilities:

• Provide site leadership for EHS programs and sustainability efforts to maintain compliance and continuous improvement and ensure all activities performed on the site are performed with safe operation
• Drive a focus on quality with the goal to provide the outstanding quality to the industry and build a proactive environment that identifies and solves problems for our customers' success
• Develop and execute a multi-year plant investment plan in coordination with business leaders and business partners
• Encourage and develop the production team for greater performance
• Implement and share best practices with the global production team
• Coordinate communication and interactions with governmental agencies, including requests for information, investigations / inspections and enforcement activities
• Participate and support ISO 14001 and ISO 45001 certifications
• Performs other duties as assigned by the Managing Director

The Requirements:

• Bachelor of Science degree in engineering, chemical engineering preferred
• Demonstrated ability in a production environment with proven experience leading a team
• Experience in multi-functional administrative functions
• Experience working with independent standards organizations and certification programs such as ISO 14001, ISO 45001, etc
• Strong “consultant” skills, including the ability to influence and empower leaders and employees through collaborative engagement and building/maintaining relationships
• High energy, motivation and dedication to take personal ownership of issues and drive them to outstanding outcomes
• Strong business and commercial acumen
• Excellent verbal and written communication skills with a broad range of audiences
• Ability to read, analyze and interpret technical reports and documents/standards, make sound judgments, and offer effective solutions
• Ability to successfully lead and develop personnel and work in a team
• Ability to handle and process confidential / critical information discretely
• Ability to work collaboratively and effectively in a team environment across multi-site organizations
• Ability to travel up to 10% of the time is required

All shortlisted candidates will be contacted

RGF Privacy Policy - https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep

JO Reference: JO-241111-365326

Location: Paya Lebar

Job Description

•Lead and manage the planning, execution and completion of diaphragm wall construction projects.

•Oversee the design, development and approval of construction plans and technical specifications.

•Coordinate with consultants, subcontractors and suppliers to ensure smooth project execution.

•Ensure compliance with safety, health, environmental and legal regulations on-site.

•Monitor project progress, manage risks and make necessary adjustments to meet timelines.

•Manage project budget, including cost control, procurement and resource allocation.

•Prepare regular reports on project status, including schedule, financial performance and risk management.

•Resolve any project-related issues, conflicts and technical challenges.

•Communicate effectively with stakeholders to provide updates, address concerns and ensure satisfaction.

•Ensure the proper documentation and filing of all project-related activities and approvals.

Job Requirements

•Minimum Bachelor’s degree in Civil Engineering, Construction Management or a related field

•At least 8 years of experience in construction project management, specifically diaphragm wall construction

•Proven track record managing large-scale civil or infrastructure projects

•Familiarity with local building regulations, environmental and safety standards

•Strong Knowledge of diaphragm wall construction techniques and equipment

•Proficient in project management software

•Knowledge of budgeting, cost control and financial management of projects

•Effective communication, stakeholder, negotiation and conflict resolution skills

•Experience working with government agencies or large infrastructure clients;

•Required to travel to construction sites and work in both office and field environments.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

EA Personnel.: Chan Jun Wei
EA Registered no.: R1543992
Recruit Now Singapore Pte Ltd
EA License no.: 21C0845

Retail Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Retail Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Consistently come up with strategies to attract potential clientele
• Coach and manage team of sales representatives
• Cultivate strong, long-lasting customer relationships by identifying and working on unmet client needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify shifting market trends and competition status
• Review and generate monthly strategy reports to increase sales
• Perform any other duties assigned by the director

Retail Manager Requirements and Skills

• High fluency in Tamil, Hindi, Malay, and English language is mandatory for this role
• At least five years experience in a relavent field
• BA/MS degree in business administration or a related field
• Highly decisive, able to frequently negotiate and communicate with key stakeholders and business partners to maximise sales growth
• Generating detailed monthly sales reports alongside quarterly sales analysis and business expansion proposals
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Demonstrate ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills
• Knowledge of data analysis and report writing
• Availability to work during extended hours (e.g. evenings, public holidays, weekends)
• Oversee employee monthly roster and schedule independently
• Independently manage and assign staff to perform basic duties such as housekeeping, inventory, sales end transactions
• Analyse stock replenishment and prevent overstocking or stockouts
• Conduct regular inventory checks and resolve discrepancies

We regret to inform that only shortlisted candidates will be notified.

Job responsibilities:

● Ensures the curriculum up to date and the objectives and requirements of the programs

● Ensures the students are learning and like being at the School

● Develops, monitors and reviews quality standards of every course offered by the School

● Selects and approves teachers for deployment to teach each course consistent with the appropriate regulations

● Approves major examinations or assessment papers to assure quality standards

● Develop procedures to ensure the integrity of examination processes, including the security of examination and answer scripts, conduct of examinations

● Handles ERF & Edutrust audits

● Reviews and vets the marking and moderation of marks

● Handles appeals from students with regards to examination or assessment matters

● Handles student conduct

● Any other duties assigned by the management

Minimum qualifications:

● At least Master’s degree and above

● 5 years of working experience in Education management

● At least 1-3 years of Edutrust relevant experience

Responsibilities

• Provide leadership, support, and guidance to all staff within the clinic
• Oversee all day-to-day operations of the clinics to ensure the smooth delivery of services to our patients
• Manage day-to-day counter management,e.g answering enquiries through email or phone, following up on appointment etc
• Plan monthly/weekly manpower manning schedule
• Cultivate a positive working environment by promoting employee engagement and development
• Handle customer feedback and service recovery in a timely manner
• Manage the clinic's facilities, billing system and inventory
• Supervise and manage logistics for the coordination of products and vendors
• Ensure all clinical and operational KPIs (sales revenue) of the clinic are met or exceeded
• Manage and review operation policies and procedures in accordance with organizational and MOH requirements
• Work with Doctors to develop aesthetic clinic protocols and procedures to improve staff productivity and ensure optimal patient care

Requirements:

• Suitable candidate should possess minimum 2 years' of relevant experience from service industry such as aesthetic, spa, beauty, retail, or healthcare
• Ability to demonstrate excellent customer service
• Relevant sales experience in beauty or aethetic industry
• Interpersonal skills and ability to communicate at all levels
• Basic PC skills
• Positive attitude, self-motivated and willingness to learn
• Training and uniforms provided

Job Description & Requirements

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting ndividual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

Job Description:

• Lead regular site meetings with professionals, including quantity surveyors, building services engineers, foreman subcontractors, and the client who has commissioned the building;
• Maintain strict quality control procedures - this necessitates regular testing of materials, visual inspections of work, and frequent tours of the site;
• Conduct regular site safety checks;
• Ensure the project runs to schedule, and find solutions to problems that may cause delays, such as the late arrival of materials;
• Report to Project Manager.

Requirements:

• Min Diploma/Degree holder;
• 3- 5 years of Singapore relevant experience in project/ architectural management in construction;
• Dynamic and motivated personality with good communicative and interpersonal skills;
• Good leadership to lead a team of project staff;
• Bilingual in English and Mandarin;

*Candidates with more experience will consider for senior position.

The responsibilities of a café manager include, but are not limited to, working closely in a supervisory role with staff members, overseeing scheduling, monitoring productivity, and providing feedback to ensure that staff are providing the best experience possible to customers. Additionally, a café manager must monitor budgets, including expenses, sales, and profit margins. They also track and maintain inventory to ensure that supplies are available as needed.

A successful café manager will have experience working in various roles within a coffee shop and be available to work flexible shifts including weekends and holidays. The goal of the café manager is to increase the profit margins of their coffee shop and to establish a loyal customer base to make the café a local hotspot for the community.

Responsibilities :

· Manage day-to-day operations of the café

· Hire and onboard new wait staff and baristas

· Train employees on drinks preparation and proper use of coffee equipment

· Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)

· Maintain updated records of daily, weekly and monthly revenues and expenses

· Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks)

· Advise staff on the best ways to resolve issues with clients and deliver excellent customer service

· Ensure all cafe areas are clean and tidy

· Nurture friendly relationships with customers to increase loyalty and boost our reputation

Qualifications :

· Work experience as a Cafe Manager or Barista

· Hands-on experience with professional coffee machines

· Good math skills

· Availability to work within opening hours (including weekends and holidays)

· Excellent communication skills with the ability to manage and motivate a team

· Customer service attitude

-Assist in administering a wide range of HR matters in areas such as manpower planning and recruitment, compensation & benefits and performance management exercise.

-Coordinate and manage the orientation of new employees, process probationary reviews, employee evaluations and terminations.

-Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.

-Process and follow up appointments, reassignments, promotions and other HR decisions which generate personnel administration actions in a timely and thorough way, being sensitive to the human dimensions involved and tailoring actions accordingly.

-Advise staff on specific entitlements and explain employment standards and legislation where needed.

-Manage the recruitment process and ensure candidates fit the role and company culture.

-Maintain employee database in the HRIS & P-filing, etc.

-Proficient in Payroll processing and Work Pass application.

-Administer employee leaves, claims and year end IR8A submission.

The Senior Customer Service Officer is a staff whose role in the company entails attending to guests and visitors who come into the restaurant.

In some cases, the individual is assigned to specific clients/accounts and manages all inquiries and information transactions made between management and the clients.

As experts in the field, the job description of senior customer service representatives includes guiding all representatives in the execution of assigned tasks and ensuring that their services are of maximum satisfaction to customers.

They give report and feedback to management about the level of performance of members of staff in the organization.

About the job

• Identify opportunities to promote banking products across existing and new customers
• Conduct financial needs analysis to understand customers' financial goals and offer wealth management solutions such as insurance, structured deposits, loans and investment products
• Ensure compliance to service standards and provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum Diploma required
• Good effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA License No: 11C5502 | EAP Registration No: R2199597

Job Scope:

• Ensure all hospitality policies are implemented
• Build meaningful and professional relationships with residents and family members
• Ensure all households are equipped with clean linens, kitchen items etc for a comfortable stay
• Ensure family members are updated on the residents well- being in terms of activities, outdoors events etc.
• Handle complaints when necessary
• Conduct essential hospitality training for Care Staffs
• Supervise and evaluate Care Staff service delivery
• Ensure all records are kept properly and consistently
• Prepare reports for Head, Hospitality reviewaa

Job Requirement:

• Min Diploma and above in any qulifications
• Prior experience in hotel / hospitality industry is an added advantage
• Able to start work immediately or within a short notice

All interested applicants, please send in your resume to: [email protected]

Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

The client that we are partnering with is a prestigious bank that is well known for their personalised wealth management services.

about the job

• Understand the financial goals of HNW clients and offer wealth management solution such as insurance, leverage products, structured products and investment products to help them protect & grow their wealth
• Regularly engage customers with information relating to the financial products that they have purchased and present new and suitable opportunities to customers
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

skills and experience required

• Minimally 6 years of relevant experience in banking & financial advisory
• Possess strong knowledge of financial products
• Great communication & interpersonal skills
• Self-motivated and driven individuals with strong sales track record

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

WHAT WE WILL TRUST YOU WITH

Assist in managing P&L for flash sales initiatives, ensuring profitability and cost effectiveness while driving sales growth

Track KPIs, analyze data, report on the performance of flash sales, generate reports to assess the success of sales events, identifying areas for improvement

Motivate and lead the team to deliver high-level execution for all flash sales events, ensuring consistency in performance

Business Development: Support efforts to build and maintain strong relationships with brand partners, ensuring long-term collaboration and mutual success. Explore opportunities for new brand partnerships to drive business growth.

Operations Omnichannel: Oversee the operations for both online and offline flash sales, including the retail teams, to ensure smooth execution. Ensure all processes are efficient, and operational challenges are addressed in a timely manner. Monitor the performance of online sales and customer service, implementing improvements as needed.

Marketing & CRM: Work closely with the marketing team, including CRM and digital, to strengthen the OnTheList members community and enhance customer engagement. Ensure marketing campaigns are aligned with business goals and contribute to sales growth.

Human Resources: Assist the HR team in staff management, including recruitment, training, performance reviews, and succession planning.

Finance: Collaborate with the finance team to monitor budget performance, assist with profitability analysis, and contribute to forecasting efforts.

IT: Work closely IT team to ensure IT solutions are aligned with operational requirements and support timely execution.

WHAT IT TAKES...

• Bachelor’s degree in Business Administration, Marketing, or a related field; MBA preferred

• Minimum of 5-10 years of experience in commercial roles

• Experience in fashion or luxury retail is a plus

• Proven track record of successfully leading sales operations and achieving significant revenue growth in both online and outlet environments.

• Strong analytical skills with the ability to interpret data and make strategic decisions.

• Exceptional leadership and team management skills

• Excellent communication and interpersonal skills

• Advanced level of Microsoft Excel, Microsoft Office etc