Total 2 fb tourism hospitality job vacancies in Others category in pas tiong bahru cc

Join Our Team as a Concierge!

Are you a friendly and resourceful individual with a passion for providing exceptional guest service? Our luxury hotel is seeking a dedicated Concierge to enhance our guests’ experiences by offering personalized assistance and insider knowledge of the local area.

Key Responsibilities:

• Greet guests warmly and provide a welcoming atmosphere
• Assist with reservations for dining, transportation, tours, and other activities
• Offer personalized recommendations and insider tips on local attractions and events
• Handle guest inquiries, requests, and complaints promptly and professionally
• Coordinate with other hotel departments to ensure seamless guest service
• Maintain an up-to-date knowledge of hotel services, amenities, and local happenings
• Arrange for special services such as floral arrangements, spa appointments, and other personal requests

Qualifications:

• Previous experience in a concierge or guest service role preferred
• Excellent communication and interpersonal skills
• Strong knowledge of local attractions, dining, and entertainment options
• High attention to detail and a commitment to providing outstanding service
• Ability to multitask and handle diverse guest requests with efficiency and poise
• Positive attitude, professional appearance, and strong work ethic
• Flexibility to work various shifts, including evenings, weekends, and holidays

We offer a vibrant work environment, competitive salary, and opportunities for career advancement. If you are dedicated to delivering personalized and memorable guest experiences, we would love to hear from you.

Apply today and become a key part of our exceptional guest service team!

Contact:

Pami K

ILS Hospitality

[email protected]

EA Reg: 23C1776

Reg No: R23117498

WA: 89431726

Responsibilities:

· Handles the day-to-day operation of Front Office department.

· Supervise a team of Guest Service Executive/ Officer and Concierge as well as provide On-the-job training.

· Work closely with internal departments to ensure smooth-flowing of operations and to achieve maximum guest satisfaction.

· Ensure that all guest complaints and inquiries are handled promptly and satisfactorily.

· Perform other related tasks.

Duty Manager responsibilities include:

- overseeing daily operations

- ensuring employee productivity

- monitoring efficiency of all processes and creating a positive work environment for employees.