Total 16,660 human resource assistant job vacancies in Others category in Singapore

Employer: Grace Orchard School

The Relief Teaching Assistant, reports directly to the Class Teacher and is responsible to assist Class Teachers with the teaching and supervision of students. She/He will also assist in resource preparation.

Duties and Responsibilities:

• Carries out the Mission, Vision, Values and initiatives established by the school
• Improves and upkeeps the repute of the school by conducting oneself in a professional manner at all times in speech, action, appearance and demeanor
• Provide support to the teacher to ensure a safe and stimulating educational environment
• Assist the teacher in the preparation for daily activities by:

a. preparing lesson deliverables including worksheets, drawings and handouts,

b. preparing/developing/making various resources/teaching aids,

c. setting up the classroom and other appropriate facilities,

d. maintaining the cleanliness of the class.

• Present subject matter to children, under the guidance of a teacher, utilizing a variety of methods including stories, activities, and role playing
• Assist children, individually or in groups, with lesson assignments to present or reinforce learning concepts both in and outside the school
• Be familiar with weekly lesson plans, each student’s Individualized Educational Programme and health/medical conditions
• Maintains confidentiality of records and information of students and families

Job Description

This position is responsible for managing the floor operation with the direction of the Area Manager on day-to-day business of the outlet.

Responsibilities

• Direct prompt customer delivery within the established SOPs.
• Learn and be competent in both service and kitchen staff duties.
• Maintain critical standard: holding times, service speed and quality.
• Perform any ad-hoc duties as required by the manager.
• Enhance the leadership and performance excellence o the team members by training, motivating, assessing, and being a role model for all team members to provide customers with high quality of service
• Requisitions of operating stock needs.
• Motivates team members to exceed customer expectations.

Job Requirements

• Possess 1-3 years of relevant working experience. Preferably in F & B industry.
• Able to do shift work including weekends and public holidays.

Job Description

Responsibilities

· Provide administrative support for operation department.

· Issuing delivery order and service order.

· Arrange delivery schedule

· Arrange maintenance schedule

· Manage Accounts Receivable functions

· General AR invoice and follow-up collection.

· Maintain accounting department and records, ensuring all files are up to date.

· Assist in the implementation and maintenance of the computerized accounting system.

· Assist in daily admin department operations.

· Ad-hoc tasks as per assigned.

Requirements

· Candidate must possess at least Certificate in accounting.

· Minimum 1 year accounting and administrative experience.

· Must have basic computer knowledge.

· Good communication and interpersonal skills.

· Fast learner and positive thinking.

· Initiative, hardworking and willing to learn.

· Able to adapt in multi-tasking environment.

· Able to work independently.

· Ability in written, oral & work as a team member.

· Initiative, hardworking and willing to learn.

· Entry level candidates are welcome.

Responsibilities:

The IT Business Analyst is a key role responsible for overseeing the Infra Ops Team within the Asia-Pacific (APAC) region. This position focuses on optimizing IT infrastructure operations, managing projects, and ensuring alignment with business objectives.

Infrastructure Operations Management:

• Lead and manage the Infra Ops Team to ensure smooth IT infrastructure operations across the APAC region
• Monitor and optimize infrastructure performance, reliability, and availability

Project Management:

• Manage IT projects, including planning, execution, and monitoring
• Collaborate with cross-functional teams to ensure project success

Requirements Analysis:

• Gather and analyze business and technical requirements to identify infrastructure needs
• Translate requirements into actionable plans and solutions

Process Optimization:

• Identify opportunities to improve infrastructure processes and workflows
• Implement best practices to enhance efficiency and reduce operational costs

Vendor Management:

• Collaborate with vendors and service providers to ensure the delivery of high-quality infrastructure services
• Negotiate and manage vendor contracts and agreements

Documentation:

• Maintain comprehensive documentation of IT infrastructure configurations, policies, and procedures
• Ensure documentation is up-to-date and accessible to relevant stakeholders

Performance Monitoring:

• Monitor and report on infrastructure performance and key performance indicators (KPIs)
• Identify and address performance bottlenecks and issues

Compliance and Security:

• Ensure infrastructure operations comply with relevant regulations and security standards
• Implement security measures and protocols to protect infrastructure assets.

Team Leadership:

• Provide leadership, guidance, and mentorship to the Infra Ops Team
• Foster a culture of collaboration, continuous improvement, and excellence

Requirements:

• Bachelor's degree in Information Technology, Computer Science or a related field. Advanced certifications are a plus
• Minimum of 5 years relevant experience in IT infrastructure management and project leadership
• Proven track record of successfully managing infrastructure teams and projects in the APAC region
• Experience in AWS Cloud management for at least 3 years
• Strong analytical and problem-solving abilities
• Excellent communication and interpersonal skills
• Proficiency in English, and knowledge of local languages within the APAC region is advantageous
• Attention to detail and a proactive mindset
• Expertise in IT infrastructure technologies, including networks, servers and storage
• Familiarity with cloud computing and virtualization technologies
• Knowledge of ITIL or other IT service management framework
• Ability to lead and motivate a team of IT professionals
• Strong organizational and time management skills
• Adaptability and ability to work in a dynamic, fast-paced environment
• Commitment to delivering high-quality infrastructure solutions
• Experience in vendor management, contract negotiation, and service-level agreement (SLA) management
• Strong documentation and record-keeping skills
• Ability to manage multiple tasks and adapt to changing infrastructure needs

Job Description

• Processing payment and prepare cheque
• Supporting Accountant in data entry and information gather for reports purpose
• Record financial transactions, including accounts payable, accounts receivable, and general ledger entries
• Process and verify invoices, match them with purchase orders and delivery receipts, and ensure timely payment to vendors
• Assist in preparing financial reports, including balance sheets, profit and loss statements, and cash flow statements
• Review and process employee expense reports, ensuring adherence to company policies and verifying supporting documentation
• A/R, A/P transactions
• Any other ad-hoc work instructed by superior for account related matters

Requirements

• Min Diploma in Accountancy
• Accounting knowledge is necessary
• AT least 1-year experience
• Proficiency in using accounting software and Microsoft Office applications
• Strong attention to detail and accuracy in data entry and financial records
• Excellent organizational and time management skills
• Ability to work collaboratively in a team environment
• Basic understanding of financial regulations and compliance

Responsibilities:

* Coordinating daily management operations

* Delivering superior food and beverage service and maximizing customer satisfaction

* Responding efficiently and accurately to restaurant customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills

Position: Admin Assistant

Location: Guoco Midtown

Duration: 2 Year Contract

Salary: $3500 to $4500 (salary commensurate with experience)

Work hours:

Monday to Friday, 9am to 6pm

Key Responsibilities:

• Assist in managing day to day administrative tasks for the management team
• Coordination of logistics such as venue booking, reservation, ground transportation, and other amenities as needed
• Having good sense of urgency, ensure seamless itineraries and communication skills to all relevant parties
• Provide front desk support when required, including greeting Vip visitors, answering inquiries, answering requests and directing them to appropriate personnel when necessary
• Support Admin Team when required on event logistics

Interested candidates please to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22110690 Chai Zhenyi

Urgent hiring Preschool Assistant Teacher

• Tampines Central Community Complex/ Pasir Ris
• $1600-$2200
• Working hours to be discussed during interview

Support teachers in:

• Providing various experience and activities for children including songs, games and storytelling
• Classroom management and providing a safe and secure environment
• Monitoring and assisting children in the classroom, playground
• Assisting children requiring daily care, e.g. toileting and feeding
• Building good relationship with parents, staff and students outings
• Establishing routines, providing positive guidance and building children's esteem
• The upkeep of teaching resources, prepare art and craft materials, decorations and learning environment of the classroom
• To follow assigned work shift of the centre and perform other related duties as required
• To comply with company rules and regulations

Requirements:

• At least a Fundamental Certificate in Early childhood education
• At least 1 year experience is advantageous

Job Description

• Picking, moving, packing and inventory of goods in the warehouse
• Ability to remember where stocks are located within the warehouse
• Ensure warehouse safety by complying with safety rules in the warehouse
• Other ad-hoc duty as assign by Supervisor

Requirements

• Min 1 year warehouse experience is required
• Forklift License will be an added advantage
• Able to speak and understand basic English, to communicate with customers
• Customer focused
• Ability to work in a team
• Machinery operations (Stacker and forklifts)
• Physically fit

1. To write and prepare technical documents such as control strategies, control diagram, system write up and SICD (system interfacing control documents)
2. To conduct technical presentation to the consultants and clients
3. To ensure that the documents for technical specification and purpose solution are comply with the required regulations

For Receiving team

Responsibilities

• Receiving of incoming shipment and checking of goods received against documents and condition of goods
• Perform breakbulk and data entry, stock-take and Inventory count
• Load and unload materials and finished products
• Comply with safety regulations and security measures for warehouse store
• Sort and place items on predetermined trolleys

Requirements

• Min GCE “N” / “O” levels or certificates in related field with 2 years of relevant working experience
• Ablility to handle pallet jack equipment
• Basic knowledge in Micosoft Word, Excel & Outlook
• Understanding of Import permit, Commercial Invoices and packing list
• Knowledge of IOR requirement is an advantage
• Able to commit to 12-hr day/night Shift

Salary: $100 - $120 per day

Working Days: Every Tuesday - Thursday (3 days a week)

Working Hours: 9am - 6pm

*Independent Contractor Role

Job Duties:

• Assisting in all aspects of running the Sensory Panels. This includes following the panel sessions and preparing samples and materials for panel training and profiling, as per protocol / instructions
• Responsible for storing and preparing samples for both training and profiling session and ensuring sufficient stock volume of general supplies are maintained
• Responsible for the overall management of product/sample deliveries and managing the storage.
• Preparing the Sensory Panel working area, ensuring its safety and cleanliness.
• Assisting with the set-up of recruitment screening sessions, making up screening solutions/products and facilitating the session with the candidates in the booth area
• Assisting with running sensory evaluation sessions, prepare questionnaire, prepare and serving of samples and data collection

Job Requirements:

• Minimal ITE / polytechnic diploma equivalent in Food Science or similar
• Previous work experience in application laboratory or food service background is preferable.
• IT literate, competent with using Word, Excel and outlook
• Fluent in English (oral and written)
• Comfortable working with more than 10 sensory panelists, facilitate discussion when in absence of Panel Leader

Job Responsibilities:

• Complete daily warehouse tasks such as receiving, sorting, and putting away items, as well as picking, packing, and releasing orders.
• Manage material handling and maintain general cleanliness in the warehouse.
• Organize items in their designated locations.
• Follow packing procedures in SOP.

Salary
Base pay from $10.50/hr onwards!

• Monthly Incentives (if any)
• 1.5x pay if exceed 44 hours per week / OT
• 2x pay if work during non-scheduled days / PH
• Gross estimated about $2000 - $2400 (varies)

Requirements:

• Open to Locals only
• Min. GCE ‘N’ Levels
• Preferably at least 3 months of warehouse or supply chain management experience
• Comfortable working in a warehouse setting Able to lift items weighing up to 15kg (if required)
• Flexible to work on a shift schedule, including weekends, within a 5-day work week
• Good understanding of the Logistics/e-commerce industry
• Experience with a reach-truck is a plus; possessing a forklift license is advantageous

More info

• 5 days work per week
• Mon - Fri, 8am - 6pm | Sat/Sun/PH 8am - 6pm
• Salary is paid weekly
• Can be converted to full time position

Interested applicants please click apply now!

Hey Rocket Pte. Ltd. (EA 21C0816)
Tan Zi Jian (R23116456)
+65 8042 2995

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

To apply, please forward your resume to [email protected]

Responsibilities:

• Coordinate and carry out procurement duties, including the procurement of office supplies and personal protective equipment.
• Oversee the weekly packing of PPE requested by employees, ensuring prompt and precise delivery.
• Assist with various administrative tasks as required, such as data entry, filing, and scheduling appointments.
• Offer general administrative assistance to the team and management.

Key profiles:

• Prior experience in an administrative capacity is desirable.
• Possess strong organizational and time management abilities.
• Demonstrate exceptional attention to detail and accuracy.
• Proficiency in Microsoft Office Suite is required.
• Ability to work autonomously and effectively prioritize tasks.
• Excellent communication and interpersonal skills.

On job training provided. fresh graduate welcome. office nearby pasir panjang MRT.

A career within Digital Client Services, will provide you with the opportunity to be responsible for developing innovative digital solutions to address risks and issues that the clients of PwC are facing. You’ll focus on enhancing our risk services related to business strategy, process engineering, technology solutioning, people and change management.

How will you value add?

You will work with a team of problem solvers and Subject Matter Experts, helping to solve complex business issues from strategy to de-risk execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Acting as a trusted advisor to project sponsors, program directors and executives in relation to programs of work and transformation activity
• Helping our clients gain confidence that key transformation projects and programs are aligned to their strategic outcomes, are on track and deliver the required quality of output
• Being part of a team that performs services including (but not limited to) review/recommend programmes conducting deep dives and health checks across lifecycle of the Transformation; manage and integrate programmes where necessary to enable the success of the initiative and conduct project recovery to course correct programmes (e.g., programme readiness review, functional review and technical review )
• In a highly structured and presentable manner, identify and effectively report any issues and recommendations for improvement to clients, as well as drafting the related sections of formal reports
• Stay abreast the local and national business and economic issues to make sound recommendations to client problems
• Able to build trusted relationships. Collaborate effectively with team members and external stakeholders. Work effectively in different teams for varying periods of time building good working relationships with both colleagues and client personnel at all levels.
• Seek opportunities to learn about other cultures and other parts of the business across the Network of PwC firms
• Invite and provide evidence-based feedback in a timely and constructive manner for own and others development improvements

About You:

• A University degree with at least 3 - 5 years of relevant digital transformation experience in a professional service or Big 4 environment
• Business consultancy and advisory experience across Risks and Governance, Process Mapping and Analysis, Target Operating Model and Strategy will be advantageous
• A passion for technology and demonstrates strong analytical, stakeholder management and project management skills
• Demonstrates keenness and abilities (if any) in utilizing automation and digitization tools.
• Comfortable working with large, complex data sets to build models and leveraging data visualization tools to provide insights to stakeholders
• Ideally, experience and qualifications in some of the following areas would be advantageous:
  
• Experience in Solution Architecture (i.e. Cloud, Application Development and Integration)
• Project Management qualification (i.e. MSP, Prince2, MAPM, MoR, Agile, Scrum)
• Change Management qualification (i.e. Prosci, AIM)
• Architectural qualification / certification (i.e. TOGAF, Zachman)
• IT Service Management certification (i.e. ITIL, COBIT)
• Functional expertise in Enterprise Apps (i.e. CRM, Billing, SCM, or ERP systems)
• Cyber security expertise across critical infrastructure, applications, network, cloud and the IoT is an advantage

Responsibilities:

• To support the R&D Chemists on their projects by assisting in parameter inspection, production runs and preparation of raw materials and saline etc.
• To carrying out supporting activities such as calibration, housekeeping, preventive maintenance, lab supplies, etc. in the lab.
• To perform documentation and ensure accuracy, integrity, and reliability of lab data.
• To participate in continual improvement project when required.
• To maintain and keep tracking inventory record for consumables.
• To assist in any other tasks as and when assigned.
• To ensure that the quality objectives set by Head of Research & Development are achieved, and that the business activities have the correct organization and people to achieve maximum performance in the short and continuing long term.

Requirements:

• Minimum Nitec or equivalent
• Minimum 1 year of experience in laboratory work
• Strong analytical skills
• Good communication and interpersonal skills

Job Responsible

• Develop Project Management framework
• Collaborate with project stakeholders to define project objectives, scope, and deliverables
• Define and deploy work streams, roles and responsibilities, and steering committees
• Coordinate and oversee project activities, resource allocation and ensuring that tasks are completed on time and within budget
• Drive project progress and communicate critical updates and reports to relevant stakeholders in a timely manner
• Define, assess and track the impact of change requests; addressing and resolving issues and requests, offering first-level support to stakeholders during project implementation
• Conduct functional testing to verify that the proposed solution aligns with user requirements and complete User Acceptance Testing (UAT) to ensure project completeness
• Create and maintain project documentation and user manuals
• Delivering user training through web or on-site sessions
• Develop communication plans for timely engagement and involvement of stakeholders for all projects and initiatives
• Drive process improvements and best practices in project management methodologies
• Other project duties as assigned by the reporting manager

Job Requirements

• Bachelor’s degree in Computer Science or a related discipline
• At least 3 years of project management experience (within the medical device or healthcare industry is a plus)
• Proven track record in managing projects from inception to implementation
• Strong understanding of the software development lifecycle (SDLC) and methodologies (Waterfall, Hybrid, etc.) in a regulated environment
• Excellent reporting and documentation skills to ensure timely, clear, and concise information flow among all stakeholders
• Excellent problem-solving skills and decision-making abilities, with a keen attention to details
• Proficiency in project management tools and software (e.g., Microsoft Project)
• Ability to multi-task and work under tight timelines
• Flexibility to adapt and work under a rapidly evolving healthcare landscape
• Excellent communication and interpersonal skills to effectively collaborate with diverse stakeholders
• Strong team player who thrives on excellence and continuous improvement
• Certification in Project Management (e.g., PMP) is a plus

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 24119

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

• Overseeing retail inventory
• Ensuring product quality and availability
• General maintenance of restaurants
• Familiar with menu and add value to customer's experience
• Ensure high quality of customer service in all areas
• Handle complaints of customer
• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Assist Operations Manager on the management of overall operation and administration of the outlet
• Monitor the reservation status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas
• Control outsource labour supply, casual labour and overtime
• Implement, monitor, train and maintain control measures to impact food costs, beverage costs, labour costs and operating supply cost

Responsibility

• Perform full spectrum of Accounts payable transaction from invoice matching for trade and non trade invoice and transactions to payments to suppliers, journal entries to support the Finance & Accounting Team in AP and other reporting
• Provide efficient, timely and accurate payment to suppliers and vendors
• Participate in the annual fixed assets verification exercise and year-end stocktake exercise
• Other ad-hoc duties as and when assigned by the Finance Manager

Requirement

• Diploma / Degree in Accounting and Finance
• 1 to 3 years of accounts payable function
• Familiar with Navision would be advantage
• Able to work in a fast paced and dynamic environment
• Adaptable, meticulous, responsible

Responsibilities:

* Coordinating daily management operations

* Delivering superior food and beverage service and maximizing customer satisfaction

* Responding efficiently and accurately to restaurant customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills

• Communicate with our patients regarding appointments, treatments, payments, and any other inquiries they may have.
• Engage with patients across multiple platforms such as live chat, emails, phone calls, our app, etc., to address their needs and inquiries.

Requirements:

• Diploma and above.
• At least 2 years of frontline experience in a clinical setting.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

For Materials Team

Responsibilities

• Perform daily warehouse duties including Inbound receiving, sorting and put-away, and allocating storage space for goods.
• Physical and quantity checking of goods, materials vs DO.
• Record and report any damaged, missing inventory or faulty of goods to Supervisors.
• Support and manage warehouse inventory, stock take and labelling.
• Perform GRN (Goods Received Note) via SAP system.

Requirements

• Min GCE “N” / “O” levels or certificates in related field with 2 years of relevant working experience
• Knowledge of SAP system and IOR requirement is an advantage
• Ablility to handle pallet jack equipment
• Basic knowledge in Micosoft Word, Excel & Outlook

Job Purpose

Assistant Station Manager works in a fast-paced and customer-facing environment and possesses a service-oriented mindset and pleasant disposition. He is able to multi-task effectively when responding to station operation requirements.

Station Duties
Assistant Station Manager supports the day-to-day station operations. These include preparing the station for rail service, ensuring safety and security of station premises, providing ticketing and fare related services. He/She monitors commuter flow and manages crowds during peak hours and/or during service degradation. He/She will also provide first aid as part of Emergency Response Team when required. He/she also manages access to the station and assists in track access and procession by maintenance teams and/or service providers.

Train Duties
Assistant Station Manager supports day-to-day train operations. These include preparing the Trains for service, conducting safety and security checks, performing first-line recovery of train and equipment malfunctions, and serving as an emergency train operator. He/She will man the Passenger Vehicle (PV), handle PV defects, and drive the PV.

Responsibilities

The Assistant Station Manager is responsible to:

• Man or drive the PV according to duty roster plan and when assigned by supervisors.
• Coordinate and respond to all emergency situations in the train with instruction from Operations Control Centre (OCC).
• Conducting security patrol in the train and reporting faults and abnormalities discovered to OCC.
• Handle and process transactions for passenger (e.g. problem cards, upgrades).
• Ensures passenger safety and takes remedial action when necessary (e.g. no overcrowding at escalator landing area).
• Assists passengers in travelling in our system (e.g. purchasing of ticket, ticket problem, giving direction, enquiries on fares etc).
• Assists SM to perform administrative duties (e.g. upkeep logbooks, station files and circulars etc).
• Ensure the opening and closing of the station according to the appropriate timetable.
• Handles all train and station incidents and emergencies (e.g. accident, assault and train related fault/alarm etc).
• Be part of Company Emergency Response Team where one is expected to undergo CERT course
• Responsible for their own as well as their Team’s Safety. Staff shall uphold the CCL Safety Mission and 3 principles to complete tasks, perform duties, fulfil the goals of the organization, and adhere to the individual roles and responsibilities.

Qualifications & Work Experience

• NITEC/ Higher NITEC with Engineering background.
• Work on three rotating shift including weekends and public holidays.
• Ability to differentiate all colours (as not all indicators are accessible).
• Participate in exercises with internal or external agencies when required.
• Experience in frontline customer service working is preferred.

Skills

Technical skills include:

• Basic computer literacy

Generic skills include:

• Customer-service oriented.
• Likes to work with people of all levels.
• Committed and has passion for work.
• Positive and open mind-set.
• Meticulous and alert.
• Ability to take initiative to make changes for better organization efficiency and effectiveness.
• Ability to work independently and be a good team player.
• Ability to work under stress and pressure.
• Ability to communicate effectively and clearly.
• Effective interpersonal skills.
• Proficient in English and preferably in one other official language.

Successful candidates will undergo a structured training programme to be equipped with the necessary knowledge and skills to perform the duty of an Assistant Station Manager. Subject to operational demands, training may be conducted in two phases. Upon completion of phase 1 training (train modules), staff may be deployed to perform train-manning duty first. Thereafter, staff will complete phase 2 training (station modules) to qualify them as full-fledged Assistant Station Manager.

SMRT Trains Ltd was incorporated in 1987 and operates Singapore’s first mass rapid transit system. Today, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit. With over 5,000 employees, more than 250 trains, and 141 km of rail tracks across 108 stations, we serve millions of commuters daily.