Role and Responsibilities

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description & Responsibilities:

As the Front Office Manager, you will be responsible for performing the following tasks to the highest standards:

· Maintain a high guest service focus by approaching your job with the guests always in mind.

· Drive departmental objectives for self and team, and work together to achieve the goal accordingly.

· Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and colleagues.

· Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.

· Flexible, respond quickly and positively to changing requirements including the performance of any tasks requested of you.

· Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. Contribute ideas and suggestions to enhance operational/ environmental procedures in the hotel.

· Actively promote the services and facilities of hotels to guests and suppliers of the hotel.

· Actively seek verbal feedback from guests and team members at every opportunity.

· Agree on and implement actions to make improvements to guests’ experience.

· Positively deal with and learn from guest complaints and comments with follow-up and feedback to the Rooms Division/ Front Office Manager.

· Make sure all guest requests and queries are responded to promptly and effectively Be available to assist on duty in the hotels during any busy days or special events.

· Maintain presence in the lobby, setting the example to team members for guest service.

· Be proactive towards guests, assisting them with any reasonable requests, and train all team members to be observant before guests ask.

· Able to explain the standards to the team and train each team member individually with specific job skills checklists that relate to their responsibilities.

· Monitor and assess team members’ performance through regular review checks and feedback

· Develop action plans to address shortfalls in standards and identify shortfalls before they affect guest experience.

· Demonstrate positive leadership characteristics which inspire team members to meet and exceed standards.

· Prepare rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy, external events, promotions, etc.)

· Establish communication effectively with Housekeeping, groups and tours on in-house groups holding catering events, ensuring direct liaison with group leaders upon arrival for special requests.

· Describe, assign and delegate duties and authority for the operation of the department at all times.

· Understand the situation in other departments and its implication for own department.

· Plan ahead and ensures adequate resources are available.

· Coordinate with the Housekeeping department to ensure that cleaning is followed up with and procedures are maintained.

· Ensure the shift is reviewed, handovers and briefings are carried out.

· Maintain in-depth technical knowledge and skills required for the job.

· Maintain guest histories to assist with returning guests.

· Attend and participate in regular operational and hotel meetings.

· Be responsible for the maximization of room revenue and profit through commercial rooms’ management, ensuring a consistently high standard of guest service within the department.

· Make all decisions regarding overbooking the hotel on the same day, ensure all out bookings are carried out by members of the Management and that overbooking levels for future days will be monitored by the Revenue team.

· Understand the goals of the hotel and the department’s role in achieving it, communicating goals to the team.

· Set and agree to departmental objectives for self and team.

· Keep the team up to date on departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurants and bars. Be aware of potential highs and lows in the business.

· Create and implement team member incentives as per discussion with the Rooms Division/ Front Office Manager.

· Participate in the development of the annual budget, developing short and long term financial operating plans.

· Use key monitors and financial targets to evaluate the department’s performance and make future plans.

· Analyse financial information that is provided via the payroll system, to assist decision making and ability to explain any financial variance against plan.

· Complete regular financial and operating reports, as required or requested by the Front Office Manager and forecast potential costs.

· Control and review expenses on a monthly basis to implement actions for improvement, following company control procedures.

· Maintain leave plans, monitor, control and minimize overtime for the department.

· Carry out seasonal inventory of operating equipment.

· Carry out selection interviews and make effective recruitment decisions based on skills and attitude.

· Ensure the new join team members have all relevant information upon commencing employment and receives relevant training.

· Plan and ensure departmental orientation, trainings and assessments to maintain standards are carried out.

· Develop and implement department training plans to meet business needs.

· Carry out training programs for team members with the Learning & Development team and departmental trainers.

· Assist in the training of team members ensuring that they have the necessary skills to perform their duties with the maximum efficiency.

· Review and evaluate all training activities.

· Carry out annual appraisals with all team members and identify individual training needs, in accordance with legal and hotel guidelines.

· Introduce appropriate product knowledge courses for team members.

· Understand and communicate to the team their responsibilities within Health & Safety (H&S) legislation and their implication on the operation of the department. Participate in community public relations for the hotel.

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 5 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

TASKS & RESPONSIBILITIES:

• Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system.

• Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings.

• Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties.

• Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations.

• Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team.

• Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks.

• Assist with training of new associates as necessary on revenue management tools.

• Assist in the implementation of hotel sales strategies in the reservation and inventory systems.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description & Requirements

1.⁠ ⁠Team Leadership and Development:

•⁠ ⁠Supervise and support a team of Retail Executives across multiple locations.

Provide guidance, training, and coaching to improve team performance and customer engagement.

•⁠ ⁠Conduct regular performance evaluations and implement improvement plans where needed.

•⁠ ⁠Foster a positive work environment that encourages teamwork and accountability.

2.⁠ ⁠Sales and Revenue Management:

•⁠ ⁠Set and monitor sales targets for all retail locations.

•⁠ ⁠Analyze sales performance data and identify areas for improvement.

•⁠ ⁠Develop action plans to boost underperforming areas and maximize revenue.

•⁠ ⁠Collaborate with the marketing team to align sales promotions and campaigns with store goals.

3.⁠ ⁠Operational Efficiency:

•⁠ ⁠Ensure smooth operations across all retail outlets, focusing on stock management, customer service, and sales processes.

•⁠ ⁠Implement and monitor standard operating procedures (SOPs) across all locations to maintain consistency.

•⁠ ⁠Work with warehouse teams to optimize stock levels and ensure timely deliveries and installations.

4.⁠ ⁠Customer Service Excellence:

•⁠ ⁠Establish and maintain high standards for customer service.

•⁠ ⁠Handle escalated customer issues and complaints to ensure prompt resolution.

•⁠ ⁠Monitor customer feedback, reviews, and engagement, using this data to enhance service quality.

5.⁠ ⁠Sales Strategy and Implementation:

•⁠ ⁠Lead the development and execution of regional sales strategies to drive growth.

•⁠ ⁠Coordinate with marketing to align promotional activities with local market demands.

•⁠ ⁠Monitor competitors and market trends to adjust sales strategies as needed.

6.⁠ ⁠Budget and Financial Oversight:

•⁠ ⁠Manage budgets for retail locations, controlling costs while ensuring profitability.

•⁠ ⁠Review and approve expenditures, ensuring alignment with the company’s financial objectives.

•⁠ ⁠Analyze sales and financial reports to track performance against targets.

7.⁠ ⁠Inventory and Stock Management:

•⁠ ⁠Collaborate with warehouse teams to maintain accurate stock levels.

•⁠ ⁠Implement processes to reduce stock discrepancies, monitor fast-moving items, and prevent stockouts.

•⁠ ⁠Oversee the replenishment of stock for all stores.

8.⁠ ⁠Reporting and Analytics:

•⁠ ⁠Regularly report on sales, customer behavior, and operational performance to senior management.

•⁠ ⁠Provide insights and recommendations based on analysis to improve overall business performance.

•⁠ ⁠Use data to assess the success of initiatives and promotions.

9.⁠ ⁠Compliance and Store Standards:

•⁠ ⁠Ensure all stores comply with company policies, local regulations, and safety standards.

•⁠ ⁠Perform regular audits of retail locations to ensure operational consistency.

•⁠ ⁠Oversee the maintenance and upkeep of stores to meet brand standards.

10.⁠ ⁠Customer Relationship Management (CRM):

•⁠ ⁠Maintain relationships with key customers and identify opportunities for growth through improved customer engagement.

•⁠ ⁠Utilize CRM systems to track customer data, interactions, and feedback to enhance service quality.

11.⁠ ⁠Sales Training and Development:

•⁠ ⁠Organize regular sales training programs for retail teams to ensure product knowledge and sales techniques are up to date.

•⁠ ⁠Work closely with the HR department to manage recruitment, onboarding, and continuous development for retail staff.

Benefits:

• Performance Bonus
• Commission Scheme Available
• Staff Discount
• Medical Benefits
• Training Opportunities
• Career Advancement

Job Title: Assistant Shop Manager

Location: Jurong West

Job Type: [Full-time]

Reports To: Shop Manager

Job Summary:

The Assistant Shop Manager supports the Shop Manager in overseeing kitchen operations, ensuring food quality and safety standards are met, and managing staff. This role involves assisting in menu planning, inventory management, and training kitchen staff to create a positive and efficient kitchen environment.

Key Responsibilities:

• Operational Support: Assist the Kitchen Manager in daily kitchen operations, including food preparation, cooking, and presentation.
• Staff Management: Supervise kitchen staff, provide training, and ensure proper staffing levels during shifts.
• Quality Control: Monitor food quality and presentation to maintain high standards; conduct regular taste tests and inspections.
• Inventory Management: Help manage inventory, order supplies, and minimize waste to ensure cost control.
• Menu Planning: Collaborate with the Kitchen Manager to develop and update menus based on seasonal ingredients and customer preferences.
• Health and Safety Compliance: Ensure compliance with health and safety regulations; conduct regular kitchen inspections.
• Customer Interaction: Address customer concerns and feedback regarding food quality and service.
• Team Collaboration: Foster a positive team environment through effective communication and collaboration with front-of-house staff.

Qualifications:

• Previous experience in a kitchen environment, preferably in a supervisory role.
• Knowledge of food safety standards and regulations.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Culinary degree or relevant certifications preferred.
• Flexibility to work evenings, weekends, and holidays as needed.

Benefits:

We offer a comprehensive benefits package to support our team members, including:

• Health Insurance: Medical.
• Paid Time Off (PTO): Vacation, sick leave, and personal days.
• Flexible Scheduling: Options to accommodate work-life balance.

How to Apply:

Interested candidates should submit their resume and cover letter to [email protected].

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• · Developing goals for the development team and business growth and ensuring they are met.
• · Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

WHAT YOU’LL DO:

• Manage and coordinate across GTM strategies for engaging developers in new prioritized geographies, acting as the execution lead in various markets
• Develop and manage strategic partnerships with mentors, investors, and other partner organizations to support startups
• Facilitate regular communication and provide updates to the extended ecosystem network
• Source and recruit innovative startups globally through extensive outreach across relevant communities
• Orchestrate connections between startups, mentors, investors, and other strategic partners
• Cultivate and maintain investor network through ongoing engagement, including regular updates on startup progress, new startupups or deal flow
• Help portfolio startups access resources, mentors, and connections within the ecosystem to accelerate their growth and development
• Partner with engineering and product teams to architect tailored solutions and facilitate technical mentoring
• Develop relationships with external partners both within and outside web3, working with these partners to establish thriving local XRPL ecosystems
• Drive the outreach to Web3 communities and partners to help promote and partner on existing programs like XRPL Zone, Apex, and other XPRL events
• Conduct industry research, present findings and insights clearly and concisely to the cross functional team
• Set up systems and processes to ensure successful community building and participation
• Work closely with design, marketing, and product teams to ensure alignment and focus on community-building activities
• Monitor trends to advise on ecosystem opportunities and risks

WHAT YOU'LL BRING:

• Proven Experience in Web3 Community Building: Experience building Web3 communities and an existing network to tap into, passion for building blockchain communities and entrepreneurial ecosystems
• Entrepreneurial Mindset and Strategic Thinking: Skilled at working through iterative cycles to test, learn and refine new initiatives until they meet the business objective; ability to be both creative and strategic
• Strong Program Management Skills: Experience taking a strategy from inception to execution; proven ability to manage end-to-end programs with minimal supervision
• Cross-Functional Skills: Excellent at collaborating with and influencing many contributors, managing different opinions and stakeholders, and driving toward a unified decision
• Communication Skills: Outstanding verbal and written communication skills
• International Expansion: Bonus points for experience driving international expansion at high-growth startups
• Proactive self starter, energetic and relentless in the pursuit of moving the needle
• Serious attention to detail and a commitment to excellence
• Prior experience working in a fast-paced, high-intensity start-up environment

We are seeking a IT Risk Candidate who will play a critical role in improving and enhancing our organization's IT security posture. The role requires the candidate to ensure the effective implementation of security measures, conduct risk assessments, and develop security policies alongside our Managed Security Services Provider (“MSSP”). The successful candidate will initially serve as an individual contributor with the potential to lead a team in the future.

Key Responsibilities

• Risk Management
  Conduct comprehensive IT risk assessments and develop risk mitigation strategies.
  Identify and evaluate emerging security threats and vulnerabilities, providing recommendations for remediation.
  Collaborate with various departments to assess and manage IT risks across the organization.
• Security Operations
  Monitor and respond to security incidents promptly with the assistance of our MSSP.
  Oversee the implementation and maintenance of security technologies, including firewalls, intrusion detection/prevention systems, and endpoint protection.
  Ensure compliance with security policies, standards, and regulations, including those mandated by the relevant financial regulators.
• Policy Development and Compliance
  Develop, implement, and maintain IT security policies, procedures, and standards.
  Conduct regular security audits and assessments to ensure compliance with internal and external requirements.
  Provide guidance on regulatory requirements related to IT security (e.g., GDPR, PDPA).
• Incident Response
  Lead incident response efforts, including investigation, containment, and remediation of security incidents.
  Coordinate with internal and external stakeholders to ensure timely resolution of security incidents.
  Develop and maintain incident response plans and playbooks.
• Cloud Security
  Ensure robust cybersecurity measures for the organization’s adopted cloud technologies.
  Develop and implement security controls and best practices for cloud environments.
  Conduct regular assessments and audits of cloud security posture.
• Awareness and Training
  Promote security awareness across the organization through training and communication initiatives.
  Stay current with industry trends and best practices in IT security and risk management.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in IT security and risk management.
• Excellent communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams.
• Good understanding of cybersecurity for cloud technology.

Nice-to-Haves

• Experience working with MSSP vendors.
• Relevant certifications (e.g., CISSP, CISM) are highly desirable.
• Experience and familiarity with cloud security and risk management (e.g. AWS, Azure).
• Strong analytical and problem-solving skills.
• Familiarity with regulatory guidelines.
• Knowledge of security frameworks and standards (e.g., NIST, ISO 27001, CIS).
• Experience with security technologies such as SIEM, IDS/IPS, firewalls, and endpoint protection.

Job Description & Requirements

• Coordinate the set up and showcase of live mock-up of the various IOT systems and the automated charge and discharge of the control valves
• Develop marketing brochures and collaterals
• Provide price and cost tabulation for IOT systems
• Develop new business contacts and manage existing fire maintenance accounts with a focus on building long term relationships
• Meet IOT sales targets
• Participate in trade fairs and handle sales quotations and enquiries

Urgent hiring !

Bartender/ Bar manager

Near City Hall MRT

Attractive benefits and career progression

Company transport provided after work

salary :$1600 - $2000

6days work week

Salary can be discussed based on experience

Able to start immediately

On job training provided

Experienced are welcome to apply

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in hotel sector

Affinity channel under PIAS believes in working towards a common goal as a team. PIAS is wholly owned by Singapore Life Ltd.

We are looking for like-minded experienced individuals who are driven to build their team and setting their team up for success.

We want self-motivated sales-driven individuals with a “Can-Do” attitude such as yourself!

You will get to set the tone and culture of your team whilst ensuring your team is achieving their goals.

Responsibilities of our manager:

• Strong passion in recruiting, leading, coaching and nurturing people.
• Able to source and network for new potential candidates, effectively interview candidates, and confident in securing successful hires for your own team.
• Developing a business plan that covers sales, revenue, and recruitment of consultants.
• Setting and tracking individual sales targets with the sales team.
• Coordinating with internal departments on lead generation.
• Conduct ongoing support and training of your salespeople.
• A recognized degree in a relevant field preferred.
• Experienced in recruiting and managing a team would be preferred.
• Strong leadership, people management & interpersonal skills
• Good understanding of the financial industry regulations & compliance requirements
• Good financial services, banking sales and insurance sales track records
• Minimum of 5 years in insurance sales or banking sales industry in corporate setting preferred.
• Possess relevant accreditation (M5, M8, M8A, M9, M9A, HI, PGI, BCP)

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

A well-established marine company located in Singapore is seeking Senior Estimating Manager on permanent position.

Benefits

• Monthly salary
• Variable Bonus (3 to 6 months last year)
• Employee Share Option
• Insurance covered for: Group H&S, Group Term Life, Group PA and Workmen Compensation Insurance
• Other leaves as per MOM regulations
• 8 am to 5:30 pm Mon to Fri
• Shuttle Bus at designated MRT stations

Responsibilities

• Responsible for leading and directing estimating resources and proposing costing strategies through the review and analysis of completed projects as well as global and regional cost data to effect such strategies towards the realization of business objectives.
• Responsible for ensuring that the Estimation & Analysis (E&A) Team personnel are in possession of correct skills, are given appropriate training, are up-to-date on the latest methods, procedures and requirements, and are sufficiently resourced to accomplish their tasks effectively
• Responsible for the effective review of tender specifications by E&A team and to ensure full understanding of project preambles and methods of measurement for purpose of generating accurate costing for tenders in line with project requirements.
• Responsible for leading the post-mortem analysis of costs based on data collected from completed projects and to conduct lessons learned on tenders which were not successful.
• To lead E&A team in vendor and customer techno-commercial clarifications and negotiations together with Procurement/Subcontracting teams and Marketing team, respectively.
• To develop, establish and implement effective business processes within the E&A team to ensure an acceptable degree of accuracy and credibility in the estimation of costs, for the company to remain competitive in pricing decisions by senior management.
• Refine and reconfigure estimating and analysis business processes that will ensure applicability at the project level.
• Ensure the setting up of a robust bid analysis system to evaluate cost estimates metrics by trades, categories, cost codes etc.
• Responsible for leading the implementation of cost estimating strategies for projects, including direct labor, materials, permanent equipment, construction equipment, project conceptual layout, outsourcing, etc.
• Responsible for ensuring the preparation and submission of accurate cost estimations, cost summaries and bid analysis by E&A team, and concise presentation in a timely fashion for submission to senior management.
• Responsible for the triangulation of cost estimates, actual past project costs, and proposed basis for costing strategy, for discussion and review with senior management.
• Responsible for the setup and preservation of database system for project cost estimates versus actual project costs by working with Marketing, Project Management, Production, Procurement, Sub-Contracting, Quantity Surveying, and Finance functions within the Company.
• Responsible for the review of project plans and specifications and ensure effective coordination between the E&A team and other departments to confirm complete scope.
• Responsible for identifying and evaluating all cost-related technical issues in projects.
• Responsible for ensuring the comprehensive review and completion of the bid forms and to ensure that they are within the given specifications.
• Responsible for ensuring the close monitoring of tender results and to ensure proper updating in the tender register.
• Responsible for conducting tender costing review with senior management and tender committee for approval.
• Responsible for the preparation and issuance of project budget for commercial handover to Project Managers and Production upon project award.
• Any other ad-hoc duties as assigned by the Reporting Officer.

More openings at www.gasoil.com.sg

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description & Responsibilities:

• Processing guest check-ins and room assignments following hotel’s rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
• To provide assistance when required for luggage’s, safety box, additional guest room keys, transportation etc.
• Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures
• Answer enquiries about hotel services, in house events, directions, attractions etc
• Pre-register, block reservations and as appropriate, take same day and future reservations as well as to follow P&P for room cancellations
• Perform night audits during midnight shift and prepare necessary reports
• Handle any loyalty membership “Bonvoy” related enquiries, including adequate management of “Preferred”, “Gold” and “Platinum” members
• To always be on time and at work when scheduled, in proper grooming and uniform
• To always remain professional with positive attitude and actions when communicating with guest and associates
• Managing the Front Office Team with Front Office Manager inclusive of rostering/appraisals/discplinary action.
• Any other duties / task as requested by management

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 2 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate
• Preferably Junior Executive specialized in Hotel Management/ Tourism Services or equivalent

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Your day to day

Under the general direction of the Hotel Manager, oversee the activities of the Room Division to ensure the achievement of established quality, guest service standards and departmental revenue and profit goals. Adhere to governmental regulations concerning hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Deliver a guest experience that is unique and brings the brand to life.

Financial Returns

· Oversees their implementation

· Ensures training needs analysis of Rooms Division is carried out and training programs are designed and implemented to meet needs

· Conducts probation and formal performance appraisal in line with company guidelines

· Maintains up to date staff records and approves leave requests etc. Coaches, counsels, and disciplines staff, providing constructive feedback to enhance performance

· Regularly communicates with staff and maintains good relations

Guest Experience

· Build and maintain positive relationships with all customers and guests in order to exceed their needs

· Take action to address these needs in order to exceed their expectations

· Create a positive hotel image in every interaction with internal and external customers

· Ensure your direct reports have current guest focused standards and procedures which are used effectively for training purposes

· Ensure all front office staff provides guests with prompt service, professional attention, and personal recognition

· Ensure guests are greeted upon arrival and make time to interact effectively with guests.

· Respond appropriately to guest complaints, solicit feedback, and build relationships that drive continuous improvements in guest satisfaction.

· Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies.

· Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals

· Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs

People

· Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members.

· Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance

· Educate and train team members in compliance with brand standards, service behaviours, and governmental regulations.

· Ensure staffs have the tools, training, and equipment to carry out job duties

· Promote teamwork and quality service through daily communication and coordination with other departments.

· Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies

Responsible Business

· Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met

· Act as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel

· Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts Perform other duties as assigned

· May also serve as manager on duty

· Recognize and develop the potential of yourself and your direct reports

· Use strengths of others to build organization capability for the future and recognize the advantage diversity brings Identify and develop talented individuals

· Understand and consider the global nature of the business

· Work effectively with colleagues from different viewpoints, cultures, and countries

· Supervises the overall activities of Front Office and Housekeeping operations

· Monitors the personnel of these operations to ensure guests receive prompt, cordial attention, and personal recognition

· Coordinates exchange of pertinent information between departments within the Division and directs exchange of information with other departments, notably, Engineering and Security

· Consults with Department Heads and General Manager on an ongoing basis to improve business conduct Assumes overall responsibility for maintaining presentation standards to ensure facilities and equipment are clean, in good repair and well maintained

· Schedules and regularly conducts routine inspections of areas under control

· Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all front office employees

· Conducts comprehensive monthly departmental meetings to include review of procedures and events which warrant special handling and detailed information

· Promotes Inter-hotel sales and in-house facilities

· Monitors and controls the inventories for operating equipment and supplies

· Communicates to the General Manager to his/her delegate, and other Department heads, all information likely to be of interest to them

· Monitors and controls the Front Office department operation in the areas of revenue expenditure, profitable and performance against budget

Accountability

This is the top room’s division job in a large full-service, luxury, resort, or major flagship hotel with an extensive range of facilities and services, demanding competitive pressures, and a large number of VIP and key guests. Directly and indirectly supervises a large number of Front Office and Housekeeping employees.

Job Responsibility:

· Prepare documentation for tender submissions.

· Develop tender strategies and oversee tender estimation responsibilities.

· Coordinate with all parties to provide accurate analysis of participated projects, including collating critical information and preparing final submission documentation.

· Develop and improve departmental workflow and productivity.

· Liaise with main contractors, subcontractors, clients, and suppliers/vendors for project claims and cost issues.

· Develop standards for contracts, including the presentation of budgets, payment terms, etc.

· Review the contractual performance of all parties to ensure compliance with terms and conditions.

· Periodically report work progress to senior management.

· Attend tender briefings and/or site show rounds to gain a better understanding of client requirements and potential competitors.

· Upon award, initiate transition kick-off and ensure proper handover to project team.

· Support the project team throughout the contract term till successful contract close-out, ensuring full compliance with the contract and respective legislation and regulations.

· Discuss, draft, review, negotiate, and subsequently shortlist and award sub-contracts.

· Ensure compliance and flow down of corresponding terms to sub-contractors and/or suppliers.

· Manage contractual risks, disputes resolution, and settlement.

· Monitor contracts and facilitate extension, renewal, and/or close-out as required.

Requirement:

· Diploma or Degree in Construction Management/Building /Quantity Surveying

· Minimum 5-years of relevant working experience in the Construction industry.

Main responsibilities

• Responsible to lead a team of automation engineers
• System Owner for automation infrastructure (SIEMENS PCS 7) to operate process equipment, EMS, BMS, MES and interfaces to periphery (e.g. OSI Pi data historian, SAP ERP)
• Ensure automation infrastructure availability according to cGMP guidelines
• Build and grow the automation team on site

Requirements

• Completed academic degree (B.Sc./M Sc.) with major in process engineering, mechanical engineering, or biotechnology
• Minimum 10 years’ engineering experience with at least 5 years within the pharmaceutical industry. Prior team management experience
• High degree of process automation know-how for basic technical process operations
• Extensive automation knowledge and professional experience required
• SIEMENS PCS7 Know-how is a must (also other SIEMENS systems area required, e.g. WinCC, TIA etc.)
• Very good planning and organizational skills
• Ability to work without supervision and to demonstrate job ownership
• Pronounced team and communication skills
• Analytical and concept-based thinking and acting
• GMP-related experience is a must
• Industry network to equipment vendors etc.

Reg No.: R2090579
EA License No.: 02C3423
Manpower Singapore
Lim Pey Chyi (Apple) - [email protected]

Main responsibilities

• Responsible to lead a team of automation engineers
• System Owner for automation infrastructure (SIEMENS PCS 7) to operate process equipment, EMS, BMS, MES and interfaces to periphery (e.g. OSI Pi data historian, SAP ERP)
• Ensure automation infrastructure availability according to cGMP guidelines
• Build and grow the automation team on site

Requirements

• Completed academic degree (B.Sc./M Sc.) with major in process engineering, mechanical engineering, or biotechnology
• Minimum 10 years’ engineering experience with at least 5 years within the pharmaceutical industry. Prior team management experience
• High degree of process automation know-how for basic technical process operations
• Extensive automation knowledge and professional experience required
• SIEMENS PCS7 Know-how is a must (also other SIEMENS systems area required, e.g. WinCC, TIA etc.)
• Very good planning and organizational skills
• Ability to work without supervision and to demonstrate job ownership
• Pronounced team and communication skills
• Analytical and concept-based thinking and acting
• GMP-related experience is a must
• Industry network to equipment vendors etc.

Reg No.: R2090579
EA License No.: 02C3423
Manpower Singapore
Lim Pey Chyi (Apple) - [email protected]

Job Summary:
We are looking for a seasoned Assistant Manager, Piping, to join a prestigious client in the engineering sector. In this impactful role, you’ll be at the forefront of piping engineering excellence, ensuring all activities are completed smoothly, on time, and aligned with project specifications. You’ll oversee piping design progress, assess potential changes, and coordinate efforts to maintain project schedules and budgets. This role offers a unique opportunity to shape outcomes on high-stakes projects.

Key Responsibilities:

• Assess piping layouts, 3D models, material take-offs, and other deliverables for compliance with codes and standards.
• Support planning and resource allocation for piping engineering tasks.
• Develop procedural documentation, manuals, and training materials for team growth.
• Offer technical guidance on-site for piping installation and testing.
• Handle additional responsibilities as directed by the Piping Manager.

Requirements:

• Bachelors in Engineering, preferably Mechanical.
• 15+ years in piping design, including detailed design, stress analysis, and construction engineering support.
• Proficient with Caesar II, AutoCAD, and basic Navisworks/SPR.
• Strong analytical skills for complex piping calculations.
• Excellent interpersonal and communication abilities.

Why Join Us?
Step into a leadership role with an industry leader, where you’ll drive complex projects and develop a skilled team. This position offers an exciting blend of technical and managerial responsibilities, with ample opportunities for professional growth and innovation. Join us to make an impact in a dynamic, forward-thinking environment!

How to Apply:

Please submit your CV and cover letter via the CareersFuture portal or email your resume to [email protected]. Only shortlisted candidates will be contacted. We look forward to exploring your potential!

By submitting your personal data and/or resume, you consent to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Tan Chee Beng | EA Reg No: R24121894

Report to: Head of Operations

Job Summary

The Guest Relations Manager is responsible for ensuring exceptional guest experiences by managing guest services and addressing any concerns or issues. This role involves assisting with the front of house operations, enhancing guest satisfaction, and maintaining a positive reputation for the club.

Key Areas of Responsibility

· Ensuring and providing flawless, upscale, professional, and high-class guest service experiences.

· Analyzing customer feedback and providing strategic direction to continuously improve overall rating.

· Responding to guests needs and anticipating their unstated ones.

· Make our members feel welcome.

· Implementing plans to improve member’s satisfaction.

· Assisting with member and guest’s queries/disputes.

· Provide excellent customer service skill.

· Actively listen to and resolve complaints.

· Coordinate and manage communication between guests and staff and follow up to ensure customer concerns are resolved.

· Guest relations managers are responsible for maintaining open lines of communication between staff and member and guests.

· Monitor guest feedback and reviews to identify areas for improvement.

· Develop and implement strategies to improve overall member and guest satisfaction.

· Respond to any questions, needs and desires of guests, and follow up with member and guests to ensure their requests have been met to their satisfaction.

· Expect and react promptly to member and guests' requirements and inquires.

Role and Responsibilities

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 2 year’s experience in similar role in cleaning sector