Total 2,786 it technician job vacancies in Others category in Singapore

Job Description

• Industry/ Organization Type: Marine/ Oil & Gas
• Position Title: IT Administrator / IT Support Engineer
• Working Location: Loyang (Transport provided)
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $3,750 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Maintain and support in-house hardware, software licenses, servers, and network.
• Manage end-of-lease equipment.
• Liaise with auditors on IT issues.
• Maintain and troubleshoot networking equipment such as switches, routers, intranet/internet, and firewalls.
• Maintain and troubleshoot problems related to company servers and in-house systems promptly.
• Monitor, investigate, rectify, and update computer virus issues.
• Perform daily routine tasks and system operations for LAN/WAN, hardware, and CCTV.
• Provide regular maintenance and housekeeping for servers.
• Diagnose and resolve user problems on desktops, laptops, mobile devices, and IT-related equipment.
• Provide level 1 support for infrastructure issues.
• Ensure IT systems and facility operations comply with organizational policies and safety standards.

APPLY NOW!!!

• At least a Diploma with a minimum of 2 years of related working experience.
• Familiar with Microsoft Windows 2008 and Microsoft Windows 7.0 & above.
• Knowledgeable in ERP (NetSuite) would be a plus.
• Knowledgeable with ITIL would be an advantage.
• Able to start work immediately or on short notice.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68363 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

IT Support and Infrastructure

•        Manage, maintain, configure, and support IT infrastructure needs for the company and users for both shore and sea-based assets
•        Manage user reports on hardware issues and provide solutions with appointed vendors
•       Manage all incidents and solution implementation, ensuring timely completion and delivery to end users with appointed vendors
•       Manage software installation and updates on company owned devices
•       Manage connectivity issues for shore and sea-based assets with appointed vendors
•        Manage new software installation and updates from user requests
•        Troubleshoot hardware and software issues on servers and user company owned devices
•        Support users in providing access for guests and vendors
•        Conduct routine checks and tests on all hardware and software, provide any required resolution for issues discovered with appointed vendors
•        Manage, procure, repair, dispose, and sell off company IT assets with appointed vendors to meet company IT needs
•        Manage, and administer company IT policies, documentation, and user guides
•       Keep updated on the latest solutions and provide recommendations on improvements or upgrades required for the company
•        Manage all hardware and software recovery responses with appointed vendors
•        Work closely with Systems Manager to support users

Cyber Security

•        Implement and manage all security software in the network and end-points with appointed vendors
•        Create, implement, and manage cyber security policies across all information systems in the company with appointed vendors
•        Create, implement, and manage monitoring policies and ensure that all notifications are attended to with appointed vendors
•       Work with users to implement policies that continue to support their operations, and provide the security required to ensure integrity of the work done and data involved
•        Conduct routine checks and tests to ensure that all known loopholes and vulnerabilities are detected and patched
•        Conduct routine checks to discover and respond to security breaches and incidents
•        Create, implement, and manage cyber security incident response framework with appointed vendor. This should be the basis for all incident responses to internal and external stakeholders during security breaches
•        Provide routine reports on security notifications and breaches
•        Provide routine updates and reminders on cyber security awareness and education materials to users
•        Manage the reporting and recovery process of a security breach or incident with appointed vendor, within the timeframe defined in the framework
•        Work with users and departments to ensure that any required cyber-security audits are attended to, completed, and passed

Data Management

•        Work closely with the Data team to support the company with data policies across all systems deployed on shore and sea-based assets
•        Support the Data team in implementing Data Governance and Management policies across all systems
•        Support the Data team in enforcing Data Loss Prevention policies across all systems
•       Work closely with the Data team and appointed vendors to ensure that data across all systems are protected, secured, backed up and regular checks are conducted

People Management

•        Manage the IT Team Members work, schedule and training
•        Support the CTO in the appraisals of IT Team Members work performance
•        Guide and support the IT Team Members in day-to-day operations
•        Work closely with other departments and support their day-to-day operations

Requirements:

•        Experienced in managing M365 Business Suite, specifically services like Azure Active Directory, Microsoft Mail Exchange Servers, Security Policies, Defender, InTune, Sharepoint
•        Experienced in managing and deploying desktops, laptops, and other work devices to offices and offshore locations
•       Experienced in managing vendors to deliver support to users based on an agreed SLA
•        Experienced in procuring, maintenance, on-site and off-site support, and sales of used equipment
•        Good understanding of networking, network equipment, and cloud infrastructure
•       Good understanding on managing of Windows based and Mac based devices
•        Experienced in managing devices under MDM setup that is joined to a domain
• Experienced in setting up, managing and working with a vendor for security solutions

Chan Chee Meng
EA 07C3069
R1110620

Operations Specialist (IT E-Waste)

Salary : $2,300 - $2.900
Working hour : 8.30am to 6pm Monday to Friday
Location : Tai Seng

Job Description :

Our client specializes in e-waste recycling and IT asset services, offering comprehensive IT recycling solutions to organizations.
* Pack processed items securely for transportation or recycling.
* Ensuring the efficient processing and management of e-waste and IT assets.
* Prepare detailed reports on processed items and operations.
* Visit client sites to decommission IT equipment.
* Ensure secure data destruction in compliance with company and regulatory standards.

Requirements :

* Diploma or degree in IT is highly desirable.
* Strong organizational and multitasking skills.
* Excellent attention to detail and problem-solving abilities.
* Ability to work independently and as part of a team.
* Strong communication and customer service skills.
* Knowledge of e-waste recycling and IT asset management is a plus.

Company Name: Nala Employment Pte Ltd | License No.: 16C8302
Contact Person: Soo Yee Hui
Regisration No.: R24120810

Technician Responsibilities:

• Diagnose, troubleshoot and repair mobile devices;

• Quality control and testing of repaired devices to ensure full functionality. Resolve/manage customer inquiries;

• Able to interact positively with customers at the storefront and over the phone;

• Ability to multi-task between repairs and customer service;

• Other related duties as required;

• Maintain and use repair tools and equipment. Including software and in-store POS system to track repair tickets and inventory;

• Strategically plan the order of operations to ensure a successful repair;

• Provide estimates and quotes;

• Glass only replacement on Samsung and iPads;

• Microscopic Board work; component replacement Hand-solder SMT components,

• remove and replace thru-hole comp without board damage,

• solder wires and cables,

• Diagnosis, troubleshoot and repair mobile devices;

• identify assembly and documents issues;

• Repair logic board issues from water damage.

Requirements:

• Excellent knowledge of customer service best practice with previous experience;

• Ability to repair a variety of mobile devices (i.e., iPhone, Samsung, LG, Motorola, Sony, Huawei and OnePlus phone, and iPads.);

• Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing;

• Knowledge of mobile devices including manufacturers, operating systems, and network service providers;

• Willing to work flexibly and with enthusiasm;

• Excellent organizational skills;

• Good attention to detail and ability to show initiative;

• Ability to demonstrate practical troubleshooting and problem analysis techniques;

• Ability to plan and prioritize your workload without supervision

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

• Monitor condition of server, apps and security measures
• Identify, log and resolve technical problems of the scope (Incident Management)
• Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)
• Respond to site to troubleshoot, diagnose and rectify faults
• Liaise and coordinate the recovery of systems
• Identify potential changes and system improvements for consideration and implementation (continuous improvements)
• Create, maintain and distribute reports of progress to service delivery manager.
• Any other ad-hoc tasks assigned

JOB REQUIREMENTS

• Good knowledge of windows operating systems, Clusters, NLB, or Unix
• Good knowledge of OS Provision, hardening and patching.
• Good knowledge of Solarwinds, Manage Engine.
• Good knowledge of AV solution such as Symantec.
• BMC Control-M
• Good server experiences like AD administration & basic networking experiences
• At least 3 years of relevant working experience in infrastructure support is required for this position.

SOFT SKILLS:

• Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.
• Good problem solving and logic skills
• Good communication skills (verbal and written) in English
• Excellent customer management skills

QUALIFICATIONS:

• Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.
• Information Technology Infrastructure Library (ITIL) foundation certification

• Minimum 5-7 years of experience in IT vendor management, procurement, or a related area
• Proven experience in managing vendor relationships within the payments industry including vendor performance management and dispute resolution
• Strong understanding of regulatory and legal requirements related to IT vendor management
• Exhibit strong risk mindset, ensuring rigorous execution and adherence to best practices in line with operator of the national critical payment infrastructure
• Excellent analytical skills with the ability to assess vendor performance, track KPIs, and develop improvement plans
• Good written and verbal communication skills

Strong problem-solving skills with a proactive approach to identifying issues, developing solutions, and implementing changes to improve vendor management processes

Role: IT Risk Management Officer

IT Risk Management is a regional function in Asia responsible for technology risk governance and management. This function works in close collaboration across IT to foster strong risk culture and awareness. Primary responsibilities include risk management activities with the aim to continuously strengthen IT operational /security posture and provide risk transparency to our management.

Service Offering
• Support the rollout of IT risk management strategy, framework and standard(s) in Asia
• Manage day to day IT Risk management activities in Asia including:
o Maintenance of the central risk register
o Tracking of risk mitigation plans and
o Follow up on risk remediation and/or mitigation plans
• Responsible for preparation of risk reporting to IT Risk Management Forum as well as Operational Risk Committees in Singapore and Hong Kong.
• Perform regulatory (MAS and HKMA) and security related assessments, review technical control effectiveness, identify gaps and follow up on actions
• Perform and execute internal control plans
• Review application security concept design as part of project implementations
• Work with external and internal audit to facilitate fieldwork and tracking of IT related audit items
• Handle routine security related tasks e.g. password management, review of requests
• Drive a positive risk culture through training, communication and collaboration
• Prepare materials for periodic IT Risk Awareness trainings

KEY FEATURES OF THE POSITION

IT Risk Management
• Maintain the central risk register for Asia
• Support and assist risk owners to develop risk mitigation/remediation strategies for High, Medium and Low risk items
• Maintain oversight of risks mitigation / remediation plans of High, Medium and Low risk items
• Work closely with IT Project Managers to identify, mitigate and treat residual risks arising from projects
• Collaborate with Information Security function to support implementation and/or mitigation of Cyber risks
• Prepare risk reporting materials to be presented at IT Risk Management Forum and Operational Risk Committees
• Perform internal control validations and highlight exceptions for remediation
• Track, monitor and report on status of controls
• Provide IT risk awareness trainings
• Support IT teams in responding to external and internal audit queries. Review audit reports and provide audit responses
• Track audit remediation plans to ensure timely and proper closure of IT audit points

Client Management (internal & external)
• Various IT functions, both regionally and globally
• Operational risk (CRO)
• Local Legal and Compliance functions

Business Management
• Key local stakeholders include IT Service Owners, IT Infrastructure, IT Application Managers, IT Architecture and Project Managers
• CRO functions – including Business Operational Risk, Information Security and Compliance functions
• Global functions – IT Risk Management , Information Security.

If you are keen to explore the above role, please send across your updated resume to [email protected] and we can discuss to proceed further.

EA Personnel Registration Number: R1112410

Singapore Employment Agency Licence No: 11C3373

Position Overview:
Lead Information and Operational Technology functions for an established Singapore-based telecommunications company, overseeing IT Infrastructure, Cybersecurity, Enterprise Applications, Geographic Information Systems (GIS), and BSS/OSS domains.

Key Responsibilities:
As IT Director, you will be leading Information and Operational Technology functions, including IT Infrastructure, Cybersecurity, Enterprise Applications, Geographic Information Systems (GIS) and BSS/OSS domains.

Strategic Leadership

• Develop and implement IT strategies aligned with company strategic priorities.
• Oversee IT operations, ensuring continuous support for all business applications.
• Enhance IT policies and procedures, adhering to industry best practices.

Security and Business Continuity

• Develop and operationalize IT Disaster Recovery and Incident Response Plans
• Implement robust cybersecurity measures to protect against potential threats.

Budget and Resource Management

• Develop and manage IT budgets, ensuring cost-effectiveness.
• Identify opportunities for cost savings and efficiency improvements.

Stakeholder Management

• Collaborate with Senior Management, Board of Directors, authorities, and vendors.
• Negotiate contracts and manage vendor relationships.

Team Management

• Lead people development and IT talent management.
• Foster a culture of innovation and continuous improvement.

Innovation and Advancement

• Stay current with technological trends and recommend solutions to enhance company efficiency.
• Implement systems to facilitate efficient remote work environments.

Requirements:

• Bachelor's degree in Engineering or Computer Science and related degrees
• 10+ years of experience with IT leadership and people management experience
• Relevant experience in IT and Telco fields with expertise in Telco GIS and OSS/BSS operations
• Familiarity with ITIL or eTOM standards and frameworks
• Strong background in cybersecurity standards and implementations
• Proven track-record in delivering complex IT projects.
• Familiar with IT vendor management and RFP/RFI processes
• Singaporean citizens and PRs will be prioritised.

If you are interested in the above position or other IT leadership positions, please apply with your updated CV or send to Shannagh Wu at [email protected]


Reg No. R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

• Supervise and maintain IT infrastructure (including software and hardware) for both onshore/offshore.
• Direct and support the IT Team Members in day-to-day operations.
• Establish and oversee security measures, carry out regular assessments, and manage incident handling and updates with vendors.
• Work with the Data team to implement data policies, safeguard and back up data, and support governance across all systems.

Requirements:

• Degree in Information Technology or equivalent
• At least 3 years of managing M365 Business Suite experience as a Managerial role.
• Experienced in managing devices with MDM configurations integrated into a domain.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

We are seeking for a IT Governance Specialist on behalf of our client, a FinTech Company, to oversee IT and cyber risk frameworks, policies, and procedures. You will act as a key advisor and control point between the first, second, and third lines of defense.

Key Responsibilities:

• Main contact for risk, audit, and regulatory matters.
• Drive technology risk management initiatives aligned with best practices and regulations.
• Identify and escalate technology risks, manage incidents, and track action plans.
• Advise stakeholders on IT/security obligations and compliance.
• Conduct self-assessments, risk awareness training, and audits.
• Streamline IT and cyber risk management processes.
• Prepare regulatory and management reports.

Requirements:

• Bachelor’s degree in a Information Technology or relevant field.
• 7+ years in IT, with 3-5 years of specialized experience in IT Governance or risk management.
• Experience in financial/payment sectors with regulatory knowledge (e.g., MAS TRM, CCOP) preferred.
• Familiarity with IT/Cyber operations, governance, and compliance.
• Relevant certifications (e.g., CGEIT, CISA, CISM, CISSP, CRISC) are a plus.
• Strong project management, problem-solving, and communication skills.

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button. Alternatively, you may also email your resume to [email protected]

We regret that only short-listed candidates will be contacted shortly.

Careerally Pte Ltd | EA Licence: 24C2215
Frieda Chan | EA Registration No: R2199193

Job Description:

• Perform installation of electrical related equipment following company policies and manufacturer’s specifications.

• Carry out wiring of both low and line voltage to cooling and heating equipment.

• Determine the right material needed for installation work by pre-measuring jobs.

• Provide necessary support to other team members to be able to complete tasks on time as instructed by management.

Job Requirement:

• Physically capable of performing the above duties.

• With relevant experience in electrical work.

• Possess good electricaltechnical knowledge.

Roles & Responsibilities

1) Carry out production, packaging and machine operation duties

2) Ensuring the smooth and efficient running of machines with target

3) Feed raw material or parts to machines

4) Inspect parts with precision and measuring tools

5) Keep records of approved and defective units or final products

6) Maintain activity logs

7) Maintain and clean machines periodically

8) Follow established safety rules and regulations

9) Perform any other assignments assign by HOD

Requirements:

• Diploma and above
• Experience 5 Year

We are seeking for a IT Vendor Management, VP who will be responsible for overseeing all aspects of vendor management, including contract negotiation, performance tracking, and risk management. This role requires a focus on ensuring vendors meet regulatory, legal, and performance standards while driving continuous improvement initiatives.

Key Responsibilities:

• Oversee IT vendor relationships, focusing on contract compliance, cost efficiency, and risk mitigation.
• Manage vendor performance through KPIs and SLAs, conducting regular reviews and improvements.
• Ensure all vendor activities adhere to legal and regulatory standards, including conducting audits and due diligence.
• Lead initiatives to enhance vendor management processes, fostering collaborative vendor partnerships.
• Prepare and present performance, risk, and compliance reports to senior management.
• Collaborate with internal teams to align vendor management with business objectives.

Requirements:

• Bachelor's degree in IT, Business Administration, or related field.
• Over 10 years of IT experience with at least 5 years in IT vendor management or procurement.
• Proven track record in managing vendor relationships, particularly in performance management and dispute resolution.
• Strong understanding of IT governance frameworks and MAS TRM Guidelines.
• Excellent analytical, communication, and problem-solving skills.

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button. Alternatively, you may also email your resume to [email protected]

We regret that only short-listed candidates will be contacted shortly.

Careerally Pte Ltd | EA Licence: 24C2215
Frieda Chan | EA Registration No: R2199193

We are looking for an experienced and detail-oriented Forensic Auditor at the Manager/Senior Manager level to join our dynamic team. The role is highly visible, with access to all levels of management and cross-cultural exposure from overseas assignments and interaction with global units.

Reporting to the Company Head Internal Audit, you will lead and participate in conducting confidential and sensitive investigations regarding allegations of fraud or other irregularities that may involve employees and persons or entities doing business with the Company.

The selected candidate will perform assignments that may include, but not be limited to: examining and analyzing financial records and documents, participating in and conducting interviews, preparing reports, and working directly with various stakeholders.

Key Responsibilities:

• Plan, execute and manage forensic audits to detect and investigate allegations of fraud, misconduct, and other irregularities.
• Conducts accurate and thorough forensic audits; interview employees, contractors and third parties to ascertain facts regarding acts of fraud, employee misconduct, and other irregularities; carries out audits within established timeframes; operates within the policies of the Group.
• Act as the primary point of contact for internal audit, legal teams, HR, Senior Management, and other stakeholders throughout the audit process.
• Collaborate with legal counsel, law enforcement, and other agencies as needed.
• Utilize forensic accounting techniques and data analytics tools to uncover financial discrepancies and fraud.
• Prepares detailed reports of forensic audits setting forth allegations, findings, evidence and recommendations.
• Summarize relevant findings, reports and related documentation and communicate clearly and professionally to senior management and other relevant parties
• Identify opportunities for process improvements within the forensic audit function and implement best practices.
• Develop and deliver training programs to enhance team skills and knowledge.
• Stay current with industry trends, emerging threats, and advancements in forensic auditing practices.
• Contribute to the development and enhancement of forensic audit methodologies and tools.

Other Responsibilities

• Key knowledge leader in forensic investigations. Independently leads related projects to develop transferable technical knowledge and improvements.
• Effectively collaborates and engages with the stakeholders.
• This is a sole contributor role, with support from internal auditors on project basis.

Requirements

Basic Qualifications

• Recognised degree in Accountancy/Business/IT (Information Systems)/ Forensic Accounting, or a related field. Holders of CFE professional certification is highly desirable.
• Minimum 8 years of relevant and proven working experience in forensic auditing, accounting, or financial investigation, with at least 2-3 years in a managerial or senior role.
• Demonstrated experience in interaction with senior management and stakeholders.
• Strong foundation in internal control concepts and familiar with emerging risks and technology.
• Knowledge of auditing ERP tools and controls (e.g., SAP), forensic accounting software, and data analytics tools.
• In-depth knowledge of relevant regulations, laws, and industry standards.
• Good interpersonal and written/spoken communication skills

Other Preferred Requirements

• Aptitude to seek continuous self-enrichment and personal development.
• Data interrogation skills and usage knowledge in data analytics tools (e.g., Tableau, SQL, Python).
• Organised and with strong project management, time-keeping skills.
• Attentive to details, observant and has an analytical and inquisitive mind.
• Ability to think critically, assess and evaluate risks and implement solutions.
• Effective communicator with strong reporting skills. Good interpersonal skills and self-awareness.
• Strong influencing skills and confidence in liaising with senior management and business partners.
• Familiarity and experience auditing in relevant industries such as but not limited to manufacturing, MRO, integrated engineering/technology, project management.
• Possess good business acumen, deep understanding of the business environment and trends.
• Has well developed leadership qualities.

THE OPPORTUNITY

The Assistant IT Manager/IT Manager works with the Back Office HR & IT team to support and ensure the efficient and effective daily office operations, smooth internal workflow, and coordination of processes.

THE WORK

IT & Network Responsibilities (50%)

· Provide basic day-to-day user and desktop support to employees in Singapore office.

· Provide user IT onboarding including account creation and setup, allocation and deployment of laptops, basic user training.

· Liaise with local IT vendor (external) and remote Group IT (internal) teams to evaluate or troubleshoot IT issues.

· Work with HQ IT teams and various stakeholders on implementation, upgrades, and transformation projects.

· Manage the general maintenance and upkeep of IT tools and equipment (hardware and software) including computers, accessories, AV, and printers.

· Update IT inventory records & suport with IT procurement.

· Review diagnostics and assess the functionality and efficiency of systems.

· Implement and execute network security measures.

· Monitor security certificates and company compliance of requirements.

· Offer technical support to company staff and troubleshoot computer problems.

· Install and update company software and hardware as needed.

· Anticipate and report the cost of replacing or updating computer items.

· Maintenance of office biometrics and relevant reports.

· Management & point of contact of Accelo – PM work platform

Project Management System Responsibilities – Accelo (50%)

· Managing, provisioning, configuring, and maintaining the underlying platform.

· Continuous Identifying, monitoring and improvising of platform performance.

· Attending and responding to incidents, outages, or other disruptions in platform service.

· Providing support to users or customers experiencing issues with the platform

· Offering training sessions or documentation to help users effectively utilize the platform’s features.

· Managing user accounts and permissions as needed

· Engaging with platform vendors or service providers to address issues or request assistance.

· Managing vendor relationships, contracts, and service level agreements (SLAs).

· Evaluating new vendor solutions or upgrades to existing platforms

· Engaging with platform vendors or service providers to address issues or request assistance.

· Managing vendor relationships, contracts, and service level agreements (SLAs).

· Evaluating new vendor solutions or upgrades to existing platforms.

Technology Innovation

· Developing a technology innovation strategy aligned with the organization's overall goals and objectives.

· Identifying emerging technologies and trends relevant to the organization's industry and market.

· Collaborating with internal stakeholders across departments (AMC and Corporate) to gather input and support for innovation initiatives.

· Reviewing and refining the organization's technology innovation strategy based on feedback and results.

· Identifying opportunities for process improvement and optimization in innovation processes.

THE CONNECTION

Reporting to Director, Corporate and IT Project Manager, the Assistant IT Manager/IT Manager works closely with the back-office team and is the first point of contact for employees regarding general IT and office facilities matters.

THE MUST HAVE

· Fluent in English. Proficiency in an Asian language is a plus.

· Well-versed in computer systems.

· Familiar with Windows 365 and project management software.

THE GOOD TO HAVE

· IT Diploma/Degree qualification

· 5 years of relevant work experience

· Experience with project management is advantageous.

· A multitasker, organised, prioritise work independently as well as in a team.

· Demonstrate a customer service mindset with a proactive disposition.

· Possess excellent communication and problem-solving skills with a sense of urgency.

ADDITIONAL LOCAL BENEFITS

· Competitive Annual Leave & Birthday Leave.

· Employer paid business Travel Insurance, Medical Unlimited Whitecoat, Dental & Vision and Mental Wellness coverage.

· Employer-paid Group Hospital & Surgical, Outpatient, Clinical, Outpatient Specialist & Personal Accident.

· Comprehensive internal L&D portal and opportunities for external courses.

Potential candidates must be authorized to work in Singapore without any sponsorship. www.wearemci.com

• Support a team of Property Officers with the day-to-day estate operational matters.
• Involved in all aspects of helping the team with inspection and other maintenance duties.
• Able to be hands-on to do some simple handyman work.
• Work is outdoor in nature.
• Must be able to work in a team and take instructions.
• Benefits of monthly transport and mobile allowance.

Job Description & Requirements

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

· Deliver lessons to achieve intended learning outcomes

· Update student attendance records on a timely basis

· Set assessment (test and/or exam) papers and assignments (question papers, resit papers and marking schemes)

· Invigilate, mark and record exams/assessments results

· Perform assigned moderation duties for other subjects/modules

· Conduct student academic progression monitoring and counselling

· Conduct targeted number of student activities

· Achieve target passing rate

· Achieve target for Student Satisfaction Survey Score and Parent Teacher Meeting (PTM) survey (if applicable)

· Identify students with learning issues and Initiate early student interventions

· Provide customer-focused service as evident by the number of compliments received

· Provide suggestions for the improvement of the organisation’s performance

· Participate in staff sharing and training sessions

· Assist in curriculum development and review

· Assist in the review of the department’s academic resources

· Assist in the coordination, organising and facilitating of industry consultation for the ongoing improvement of curriculum, courses, and training delivery and assessment

· Undertake other duties that may be assigned from time to time

Requirements:

1) Minimum academic level: Minimum Degree in IT or related field (Master's Preferred)

2) Specific language proficiency: Proficient in English - Written and Spoken

3) Specific job experience: Min 2 years of Teaching experience

4) Good interpersonal skills

5) Computer-literate

To reinforce the Information Technology (IT) strategy and support model to provide centralised and consistent support levels and mechanisms ensuring satisfactory IT support, smooth IT project rollout and effective use of IT within the region.

Responsibilities:

Drive Continuous Improvement of IT Support

• Provide 2nd level IT support in line with the direction from Head Office
• Process relevant IT related service requests in a timely manner in accordance with the purpose of the role
• Provide input into change and release management such as rollout planning, impact assessment of applications and infrastructure changes and quality assurance
• Provide a bridge between local business units and Hong Kong IT on a regular basis for relevant incidents, service requests and change requests activities
• Monitor the region’s overall IT support performance levels and consolidate end user feedback on IT support on a monthly basis
• Identify and drive implementation of improvement opportunities, including improvement of policy, processes, procedures and guidelines, to raise the region’s overall IT support performance levels
• Ensure compliance to corporate IT standards and policies to enable consistent IT support and security as well as reduce IT costs and risks
• Review and report on IT performance ensuring that issues are resolved, and that the risks are adequately understood and addressed
• Identify ways to improve the region’s operation through the deployment of IT and provide relevant input to IT Head Office teams

Project Support

• Assist with major project rollouts affecting the region, including collating relevant local information, by working with relevant Project teams and key stakeholders
• Assist with new port office set up and/or office relocations in conjunction with the Head Office team as required
• Manage any new business requirements by working with the appropriate IT solution centre teams to capture, prioritise and fulfil the requirements, including the establishment of new Outports, relocation, remediation or other changes
• Collate relevant local information in the region and provide input to IT Project teams to facilitate project planning and implementation as and when required
• To undertake ad-hoc projects as and when required

Vendor Management

• Manage third party vendors providing support to the region in terms of coordination, performance to contract and cost

Business Liaison

• Champion the “voice of the customer” within IT
• Provide regular two-way communication between Outport and Hong Kong operational and project delivery teams
• Ensure that the Regional General Manager, Country Manager and IT Infrastructure and Operations leadership team are promptly notified of any major issues

E&A

Emergency and Accident and Crisis Response responsibilities as required

Requirements:

Academic Qualifications

• A Bachelor’s degree in any disciple with Computer Science being preferred
• CCNA, MCSE, PMP certification is an advantage

Knowledge, Skills, Training and Experience

• Minimum of 5 years working experience in an IT support role
• Demonstrably excellent working knowledge of networks
• Technically competent to be able to provide 2nd level support specifically workplace network and telephony in a remote location
• Fluency in written and verbal English, with the local language being an advantage
• Ability to work independently with minimum supervision and achieve deadlines
• Action oriented and ability to work with limited resources to achieve department and company goals
• Deploys strong interpersonal skills with all levels within the organisation
• Ability to be creative and innovative to improve current work practices and implement new ideas
• Understanding of finance and its application to providing IT services
• Experience in management of third party vendors
• Ability to adapt and embrace constant change

As part of our recruiting process, we would like to request all interested applicants to apply directly through TD's Careers Site at:

https://td.wd3.myworkdayjobs.com/en-US/TD_Bank_Careers/job/Solutions-IT-Designer---Oracle-KYC_R_1364264

Department Overview:

Residing within Enterprise Protect organization, the Global Anti-Money Laundering (GAML) Technology team is responsible for the delivery and support of technology solutions for the respective GAML business unit. Given the ongoing pace of regulatory change and ongoing importance of risk management, this is a fast-growing area within the bank translating into considerable demand and growth within its technology teams.

Building a World-Class, Diverse and Inclusive Technology Team

We can't afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open-minded in the way we think about technology. TD's technology and business teams become more intertwined as new opportunities present themselves. This new era in banking does not equal boring. Not at TD, anyway.

TD Applications & Systems Development covers technical planning, integration, systems analysis, design, development, unit and component systems testing, support-maintenance, and more. Meaningful, effective relationship-building is part of what these highly skilled experts do best as they work together with technology project managers, delivery partners, business and systems analysts, testing and quality assurance teams, sponsors and so many other stakeholders to clarify requirements.

Job Description:

About This Role

We are looking for a senior designer for our Customer Risk Rating solution to bring Oracle KYC design, development and delivery into the TD Technology Solutions team. You will also have the opportunity to provide technical guidance and leadership beyond your immediate project on significant strategic initiatives to modernize the technology and capabilities to align with the portfolio and enterprise technology roadmaps.

The primary responsibility of our team is to design, develop and maintain the technology platform that processes the banks payments through behaviour detection algorithms to detect suspicious and fraudulent activity. The open role is for a person who is very familiar with Oracle OFSAA KYC application development and maintenance. The hire will work with AML compliance business stakeholders to understand requirements and then work on designing and developing solutions on these KYC application modules.

Meaningful work is fueled by meaningful performance and career development conversations with your manager. Here's some of what you may be asked to perform:

• Responsible for the development and design for Oracle KYC applications, providing both leadership and technical guidance.
• Operate as the senior designer with the offshore (SGT time zone) development team to build environments, new solutions, and support all escalated incidents and defects, within defined SLA.
• Provide input into OFSAA KYC solution architecture
• Work closely with support manager on issues pertaining to solution design and complex solution defect fixes
• Work with vendor (e.g. Oracle) when needed to review and/or collaborate on solution design
• Work with technology partners to ensure that environment modifications interact appropriately, data conversion impacts are considered, and other areas of impact are addressed and meet performance requirements.
• Ensure scheduled changes take place with proper testing, monitoring, and implementation and with little or no adverse impact to the business.
• Oversee the integration of all systems, projects and technical interfaces to ensure a high level of service and support to the client and efficient system operation.
• Lead effort to test, debug, and performance analyze and document environment components.
• Foster an environment and culture that encourages productivity, innovation, process improvement, teamwork, and a high level of professionalism.
• Act as an escalation point for all risks and issues affecting the development team, and for working to define and implement mitigation strategies.
• Identify all development related project dependencies and risks and ensures mitigation/contingency plans are in place for identified risks.

Job Requirements:

What can you bring to TD? Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. It helps if you have:

• University degree, preferably in technology/ engineering
• Minimum of 5 years of in-depth experience working with AML Systems using Oracle KYC modules.
• Excellent understanding of KYC Risk calculations
• Very good understanding of the underlying Oracle OFSAA and FCCM data model and schema.
• Very good understanding of how a typical OFSAA KYC batch works to generate alerts and be able to resolve issues arising from batches in a timely fashion
• Excellent understanding of KYC party related reference data , the associated attributes and their usage for risk calculations.
• At least 8 plus years of experience with architecting and delivering large scale enterprise grade applications preferably in Financial Services
• Very good experience working with PL/SQL on Oracle database is required
• Exposure to big data and analytics platforms on Hadoop or on data lake platforms on the public cloud is a big plus
• Strong interpersonal skills with demonstrated ability to forge strong relationships with key business partners, understand financial markets and regulation and apply analytics to drive commercial value

As part of our recruiting process, we would like to request all interested applicants to apply directly through TD's Careers Site at:

https://td.wd3.myworkdayjobs.com/en-US/TD_Bank_Careers/job/Solutions-IT-Designer---Oracle-ECM_R_1364265

Department Overview:

Residing within Enterprise Protect organization, the Global Anti-Money Laundering (GAML) Technology team is responsible for the delivery and support of technology solutions for the respective GAML business unit. Given the ongoing pace of regulatory change and ongoing importance of risk management, this is a fast-growing area within the bank translating into considerable demand and growth within its technology teams.

Building a World-Class, Diverse and Inclusive Technology Team

We can't afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open-minded in the way we think about technology. TD's technology and business teams become more intertwined as new opportunities present themselves. This new era in banking does not equal boring. Not at TD, anyway.

TD Applications & Systems Development covers technical planning, integration, systems analysis, design, development, unit and component systems testing, support-maintenance, and more. Meaningful, effective relationship-building is part of what these highly skilled experts do best as they work together with technology project managers, delivery partners, business and systems analysts, testing and quality assurance teams, sponsors and so many other stakeholders to clarify requirements.

Job Description:

About This Role

We are looking for a senior designer for our Transaction Monitoring solution to bring Oracle ECM design, development and delivery into the TD Technology Solutions team. You will also have the opportunity to provide technical guidance and leadership beyond your immediate project on significant strategic initiatives to modernize the technology and capabilities to align with the portfolio and enterprise technology roadmaps.

The primary responsibility of our team is to design, develop and maintain the technology platform that processes the banks payments through behaviour detection algorithms to detect suspicious and fraudulent activity. The open role is for a person who is very familiar with the Oracle ECM application development and maintenance. The hire will work with AML compliance business stakeholders to understand requirements and then work on designing and developing solutions on these ECM application modules.

Meaningful work is fueled by meaningful performance and career development conversations with your manager. Here's some of what you may be asked to perform:

• Responsible for the development and design for Oracle ECM application, providing both leadership and technical guidance.
• Operate as the senior designer with the offshore (SGT time zone) development team to build environments, new solutions, and support all escalated incidents and defects, within defined SLA.
• Provide input into Oracle ECM integration solution architecture
• Work closely with support manager on issues pertaining to solution design and complex solution defect fixes
• Work with vendor (e.g. Oracle) when needed to review and/or collaborate on solution design
• Work with technology partners to ensure that environment modifications interact appropriately, data conversion impacts are considered, and other areas of impact are addressed and meet performance requirements.
• Ensure scheduled changes take place with proper testing, monitoring, and implementation and with little or no adverse impact to the business.
• Oversee the integration of all systems, projects and technical interfaces to ensure a high level of service and support to the client and efficient system operation.
• Lead effort to test, debug, and performance analyze and document environment components.
• Foster an environment and culture that encourages productivity, innovation, process improvement, teamwork, and a high level of professionalism.
• Act as an escalation point for all risks and issues affecting the development team, and for working to define and implement mitigation strategies.
• Identify all development related project dependencies and risks and ensures mitigation/contingency plans are in place for identified risks.

Job Requirements:

What can you bring to TD? Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. It helps if you have:

• University degree, preferably in technology/ engineering
• At least 8 plus years of experience with architecting and delivering large scale enterprise grade applications preferably in Financial Services
• Minimum of 5 years of in-depth development experience working with Oracle ECM is mandatory
• Very strong ability to design and develop changes on both the ECM UI and the underlying data model.
• Excellent understanding of the underlying Oracle ECM data model.
• Strong development experience of having created cases directly for external events using Oracle APIs.
• Very good understanding of the end to end workflow in ECM for Cases generated
• Good experience to working with Oracle database using PL/SQL is required
• Exposure to big data and analytics platforms on Hadoop or on data lake platforms on the public cloud is a big plus
• Strong interpersonal skills with demonstrated ability to forge strong relationships with key business partners, understand financial markets and regulation and apply analytics to drive commercial value

Job Description

1. To provide assistance to students in the usage of their Personal Learning Device (Apple iPad), including duties such as:

a. managing students’ and staff devices via Apple School Manager.

b. assisting in monitoring students’ iPad and manage associated settings on the Device Management Application.

c. providing technical support to students’, including logging service requests with the service provider.

2. To assist in media production for school events and/or external school activities, including duties such as:

a. photo-taking and video-taking using school-owned equipment.

b. creating videos and photo-montages using iMovie, Photoshop or equivalent software.

c. setting up and managing associated equipment for live-streaming or online broadcasts/meetings.

3. To plan for, prepare materials and conduct lessons for students on areas of media production and digital productivity such as:

a. basic skills in using a digital camera or equivalent equipment.

b. videography processes and production stages (including filming, editingvideo footages, inserting subtitles and the use of a green screen and teleprompter).

c. digital productivity skills in using Google Suite (Slides, Docs, Sheets, Sites, Forms, Drive), Microsoft Office tools, Canva.

d. other digital literacy skills as deemed appropriate by the school.

4. To work with the ICT Technical Team :

a. on the preparation and troubleshooting of ICT equipment in classrooms, computer labs, broadcasting room and other special rooms.

b. assist in managing and tracking of school’s ICT/AV equipment and resources (e.g. iPads, Macbooks, cameras, printers, microphones, etc.) with up-to-date documentation.

To assist in MOE initiated rollouts and projects.

• Supervise and maintain IT infrastructure (including software and hardware) for both onshore/offshore.
• Direct and support the IT Team Members in day-to-day operations.
• Establish and oversee security measures, carry out regular assessments, and manage incident handling and updates with vendors.
• Work with the Data team to implement data policies, safeguard and back up data, and support governance across all systems.

Requirements:

• Degree in Information Technology or equivalent
• At least 3 years of managing M365 Business Suite experience as a Managerial role.
• Experienced in managing devices with MDM configurations integrated into a domain.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

(EAST REGION) - BEDOK

Highlights

• MNC - HRBP
• Comprehensive HR guidance to the business in employee-related and organisational matters
• HR data analytics and data visualization - (decision making)

Responsibilities

1. Strategic HR:

• Provide HR guidance and support to business/stakeholders on matters concerning employees, organisational operations and talent management.
• Execute and oversee HR projects, systems, and processes to match business requirements and objectives
• Ensure compliance with relevant labour policies, employment laws, and legislations.

2. Talent Acquisition and Recruitment:

• Develop and implement comprehensive talent acquisition strategies to attract top talent aligned with organisational goals.
• Collaborate with hiring managers to define job requirements, identify key competencies, and create job descriptions.
• Manage end-to-end recruitment processes, including sourcing, interviewing, and selection of candidates.
• Utilize data-driven recruitment techniques to enhance candidate pipelines and improve hiring outcomes.
• Oversee onboarding processes to ensure and improve candidate and employee experience during their transition into the organisation.

3. Talent Identification and Assessment:

• Conduct talent assessments to identify high-potential employees and emerging leaders.
• Collaborate with senior stakeholders to identify critical skills and competencies required for various roles.
• Develop and maintain talent profiles and succession plans for key positions.

4. Training Program Development and Implementation:

• Design and implement training programs aligned with organisational/business goals and employee development needs.
• Coordinate training logistics, including scheduling, venue selection, and materials preparation.
• Evaluate training effectiveness through feedback analysis and performance metrics.
• Create and build e-learning content to enhance training initiatives.

5. Career Development and Succession Planning:

• Facilitate career development discussions between employees and managers to identify growth opportunities.
• Develop career paths and succession plans for key positions to ensure continuity and readiness for future leadership roles.
• Provide guidance and support to employees in setting and achieving their career goals.

6. Employee Engagement and Retention:

• Work with the team to implement initiatives to enhance employee engagement and satisfaction, such as recognition programs and feedback mechanisms.
• Conduct exit interviews to identify reasons for employee turnover and recommend retention strategies.

7. Performance Management Support:

• Provide support and feedback in the development, implementation, and review of performance management processes, including goal setting, performance reviews, and feedback mechanisms.
• Provide training and support to managers and employees on performance management best practices.

8. Data Analytics and Strategic Reporting:

• Utilise advanced data analytics techniques to gather and dissect data pertaining to talent metrics, training efficacy, and employee engagement to facilitate informed decision-making processes.
• Generate comprehensive reports detailing HR metrics, talent management insights, and the impact of training initiatives, tailored for presentation to senior stakeholders and management, to foster a data-driven approach to strategic planning and decision making.

9. Compliance and Best Practices:

• Ensure compliance with relevant labour laws, regulations, and organisational policies in all HR and talent management activities.
• Stay updated on industry best practices and trends in HR, talent management, and training.

10. Support in HR Transformation Initiatives and Projects

• Support the planning, coordination, and execution of HR transformation initiatives aimed at improving HR processes and systems.
• Collaborate with HR team members and stakeholders to implement new initiatives and workflows.
• Monitor and report on the progress of HR projects, identifying any issues or risks and escalating them as necessary and in a timely manner.
• Participate in change management activities to support the adoption of new HR practices and systems.

Requirement

• Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
• At least 8 years of relevant experience in HR, including 2 years in a business partner role with demonstrated emphasis on utilising data analytics for strategic decision-making.
• Comprehensive knowledge of HR functions, covering compensation & benefits, employee relations and engagement, performance management, talent management, executive / tech training, internship, and scholarship management.
• Understanding of relevant labour policies, employment laws, and legislation.
• Proficiency in MS Office suite applications, including MS Excel, MS Word, MS PowerPoint, and HR/TM systems.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Job Description & Requirements

• Installation, support and troubleshooting of software, hardware, and peripheral device
• Monitoring. Troubleshoot. Windows Laptop/Printer
• IT END USER SUPPORT IS MANDATORY
• Troubleshooting the PC's, LAPTOPS, PRINTERS,
• Responsible for troubleshooting in Operating system Managing and updating Windows patches for Desktops and Laptops.
• Desktop Support through remote access Coordination with clients and customer regarding their problems
• Any other ad-hoc duties assigned / required