Total 4 lead buyer job vacancies in Others category in D17 Loyang, Changi

Job Purpose:

Manage the end-to-end operation from administration of Tender/Quotation submission, Contract Maintenance to Order Fulfilment to meet the organizational KPI and deliver the world class customer experience.

Key Responsibilities:

• Assist clients with Novation Agreements and maintain contracts/POs in SAP.
• Source and notify clients of tender/quotation opportunities.
• Support clients in document submissions and ensure compliance with deadlines.
• Verify and maintain awarded contracts and POs in SAP, resolving discrepancies.
• Handle extension requests for tenders/quotations.
• Conduct ingredient checks and consult with the regulatory team as needed.
• Ensure submission copies align with client information and clarify discrepancies.
• Encrypt and send LOAs and contracts to clients.
• Assist with GPO post-tender queries and resolve invoice discrepancies.
• Record quantities accurately in SAP and seek client agreement for invoice settlements.
• Handle permit applications and product recalls.
• Ensure excellent customer care and assist with product/customer complaints.
• Monitor service level reports and implement improvement plans as necessary.
• Support internal and external audits.
• Provide training for the team as needed.

Key Requirements:

• Minimum Diploma, bachelor’s degree is preferred.
• Experience in a supervisory and tender management role.
• Customer- focused with a pleasant disposition.
• Team player with a positive attitude.

Job Responsibilities

Flight/Aircraft Operations

• Aircraft load planning, weight & balance calculations
• Load handling and AAMS prediction/key entry
• 30days and 90days paperwork are filed accordingly
• Crew Administrations
• Flight to be depart on time schedule.

Warehouse Operations

• Coordinate Build-up/breakdown for Cargo and IP
• ULD serviceability checks are conducted prior to build up and after breakdown
• Required in/outbound shipment documents are uplifted on flights

Ramp Operations

• Coordination of loading and unloading of aircraft uplifted on flight
• All times safety procedures are observed and complied with
• Shipment documents are uplifted on flight
• Flight paperwork are handed to crew in a timely manner
• Ramp Vendor Audit ready
• Safety of Aircraft and Ramp complied.

Service Review

• Coordinate UPS requirements with airport authority
• Follow-up outstanding service issues with ground handling vendor
• Coordinate with vendors

Administrative

• DG Updates / Addendum / DG enquires
• IATA DG Auditor
• Gateway Comms Log
• Monitoring Flight Schedule / Slots approval
• Coordinate with TPE ASC/VENDOR/ACMX/2Y
• Staff Administration

Job Requirements

• Possess at least a GCE ‘O’ level certificate or higher
• Prior aviation/ground handling experience is preferred
• Familiarity with airport rules and regulations will be beneficial.
• Excellent communication skills, both written and verbal
• Demonstrated ability to work within time constraints and independently with minimal supervision.
• Able to work different shifts with varying start and finish times
• Must be computer literate
• Physically fit as candidates will need to handle and coordinate the loading of ULDs in this role
• Current driver’s license is beneficial so as to apply for airport driving license
• Successful candidates will need to undergo a stringent background check for airport pass clearance

To supervise and support the daily assigned team member functions to ensure overall operations run smoothly and efficiently during the operational shift whilst conforming to established safety and security standards.

To deliver the best possible operation and airport service experience to ensure our customers always feel special, valued and recognised regardless of circumstance.

Key Responsibilities:

Safety First, Quality Always

• Execute corporate safety, security and quality policies to ensure the station, employees and suppliers are fully compliant with all regulatory requirements and quality standards
• Achieve absolute operational integrity with zero safety defects and security infringements
• Support local airport management to identify and mitigate personal, safety and security risks in the workplace for employees (suppliers included) by promoting and developing a culture of zero tolerance on safety and security incidents

Operational Excellence

• Supervise and support Ground Handling Agent teams dedicated to Cathay flight operations to achieve operational excellence of being on time and error free
• Assist to implement innovative ideas and strive to do things differently and better in all aspects of airport operations
• Assist in ensuring and maintaining operational and productivity performance conformance to standards
• Support airport management to conduct regular
• Quality Control checks on station performance including provision of service by suppliers as required
• Conduct flight briefings as required
• Willing to take up extra responsibilities (e.g. projects) and work shift duties

Outstanding Product and Services

• Ensure people and team are up-to-date with the latest product knowledge and support the team to effectively utilise products and services to provide the highest possible quality of experience for our customers across all touch points
• Support the team to deliver ‘Service Straight From The Heart’ on a daily basis to create genuine connection and memorable experiences for our customers across all points of contact
• Support the use of new technologies in the provision of customer service
• Give recognition to our highest-value customers (front-end and elite Marco Polo members)

Crisis Management Capability and Preparedness

• Familiarity with all contingency plans and manual fall-back procedures to meet the required standards
• Effectively manage flight disruptions and irregularities and support airport management as required
• Ensure our customers are cared for, informed and given choice where possible through the use of disruption management tools

People and Team (suppliers included)

• Motivate the frontline team (suppliers included) to enable supportive and collaborative teamwork
• Support the on-boarding process and probation of new hires (suppliers included) as required
• Support and encourage the team (suppliers included) to learn and develop through role modelling, mentoring or on-the-job coaching
• Support the team to adopt new challenges and changes
• Monitor day-to-day team and/or individual team member performance (suppliers included) and raise suggestions for improvement

Supplier Management

• Assist in monitoring and conducting regular performance review meetings with suppliers
• Support the Airport Operations Manager to implement any action plan efficiently and keep track of progress with documented records

Cost Efficiency and Productivity

• Monitor team daily productivity and flexibility in resource deployment
• Support the Airport Operations Manager to drive down costs in daily operation
• Support station administration duties

Represent Cathay interests in the Airport Community

• Support the Airport Operations Manager to work with external parties in the best interests of the Company – authorities, suppliers and service providers, Oneworld Partners, and other airlines
• Ensure competition compliance involvement in airport-related industry affairs (i.e. AOC)
• Protect the Company’s reputation

E&A

• Emergency and Accident and Crisis Response responsibilities as required

Requirements:

Academic Qualifications

• Post-secondary school education is desirable
• High school graduation

Knowledge, Skills, Training and Experience

• Good command of written and spoken English is mandatory with the local language being an advantage
• 1-2 years solid Customer Service experience, preferably in airlines or airport services
• Ability to work independently with good decision-making skills
• Self-motivated and committed leader who enjoys teamwork
• Strong customer service mentality with strong interpersonal skills
• Good technical knowledge and capability (multi-skilled) to perform each airport job function (requirement to pass all training arranged by ASD)
• Good understanding of Company policies and international regulatory procedures and all required local regulatory matters
• Ability to handle different operational modes such as normal operations, disruption, Emergency & Accident and contingency situations
• Adapts to and embraces constant change

Job Summary:

In support of Fugro's digitalization journey, there is a need for IT to have strong focus in improving upon the IT landscape to support the changing business requirements. Digital and transformation adoption and its effective use play a key role in achieving this journey within Fugro.

The Digital Transformation Lead is a change role with a specific business focus. This role is key in supporting the business in successful digital transformation adoption and cost-effective use. This will be achieved by pro-active engagement with users to support digital adoption or usage.

The role also includes managing the development and implementation of in-house digital data systems within the region. Requirements include expertise in the development and implementation of digital systems, essential experience of field geo-data acquisition and a solid academic background in engineering geology.

The individual is a trusted advisor to regional management.

Job Duties:

· Work with business users of Digital/Cloud applications to understand and advise on cost optimisations and Life Cycle Management in processes

· Facilitate digital & transformation communication in both the region and globally to support information sharing

· Understand and define digital and transformation governance practices and policies with relevant teams to be implemented in the regions

· Work with Fugro Academy to transform business needs into a Digital & Transformation Training Program

· Support the Regional head of IT and the regional IT team in translating business requirements to digital transformation roadmap

· Collaborate closely with IT Services Domains to include governance and best practises in digital platform usage

Key responsibilities:

Analyse & Understand

· Translate business, innovation and IT needs into digital and transformation training program in cooperation with Fugro Academy

· Translate business, innovation and IT needs into digital strategy and roadmap in collaboration with relevant teams

Business Partnership & Communication

· Excellent communication skills to bridge between field operators, geotechnical practitioners, IT specialists and corporate process controllers within the organisational structure of an international leader in the field of geo-data management.

· Ability to represent the business when discussing digital data transformation systems with clients and other stakeholders, coupled with the skills to work in client-collaborative teams.

Implement policies and best practices

· Assist the business users to adopt digital and transformation policies, standards and tooling

· Support in implementation of cost optimisations initiatives

Facilitate

· Organise and facilitate regional training programs

· Act as facilitator for communication in digital & transformation community

Requirements:

Education: Bachelor/Master - Computer sciences, engineering, business, or relevant professional experience.

Working Experience: Ideal candidates would have work experience in both business analysis and IT technology roles. Experience in digital operations is preferred.

Management Experience: Ideal candidate has experience in managing people both from management and influence stand point

Certification: AWS Cloud Practitioner and/or Azure Fundamentals as a minimum.

Additional certifications in domain are beneficial.

Other experience:

· Proven ability to take business strategy or vision and translate it into realistic, timely and cost-effective action plan;

· Proven experience in influencing and inspiring diverse groups of people sitting across various geographic locations to work as team.