Responsibilities

• Identify and target new business opportunities in the construction and cement sector.
• Conduct market research to identify potential customers, potential suppliers emerging trends, and competitor activity.
• Build and maintain a pipeline of prospective clients, ensuring a steady flow of opportunities.
• Develop sales strategies to penetrate new markets, increase sales, and achieve revenue targets.
• Present and pitch cement related products to new clients, showcasing technical specifications and benefits.
• Present and pitch non-cement products from group company in Japan to customers in the non-cement sector.
• Maintain and grow relationships with existing customers, existing suppliers ensuring high levels of customer satisfaction.
• Conduct regular client meetings to understand their business needs and identify opportunities for upselling or cross-selling.
• Negotiate contracts and terms of sale, ensuring profitability and long-term client retention.
• Monitor client satisfaction, resolve any issues or concerns, and provide after-sales support.
• Provide forecasts and reports on sales performance and customer feedback to senior management.
• Develop and implement sales plans that align with company objectives and market opportunities.
• Set and achieve sales goals, including volume targets, revenue growth, and profit margins.
• Analyse market trends, customer feedback, and competitors to inform business strategies.
• Ensure sales processes are efficient and align with company standards.
• Attend industry events, conferences, and networking opportunities to promote the company and its products.
• Any other duties assigned

Job Description & Requirements

* Effectively supported logistics department in all administrative areas and handling filling system.

* Coordinate inbound and outbound transportation activities.

* Assist the logistics manager in developing and preparing monthly metrics reports.

* Planning of space, freight analysis and calculation, invoices interface

* Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.

Job Requirement:

* Good interpersonal and communication skill

* IT savvy and familiar with SAP Warehouse Management System (WMS)

* With relevant working experience in logistics industry

* Familiar with custom regulations, incoterms, letter of credit preferable

* Prepare to pick up incoming calls anytime especially after working time

* Willing to do OT on every Sunday

Role and Responsibilities

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 2 year’s experience in similar role in cleaning sector

Role and Responsibilities

1. Assist operation manager to supervise daily operation and activity for Hotel department

2. Liase with operation manager on planning and execution of tasks/projects

3. communicate HR Department for manpowper planning and if required conduct interview.

4. Assist Operation manager to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Job Purpose:

• To manage a team of Programme Executive for outreach to APSN Alumni.
• To manage projects related to APSN Alumni.

Key Responsibilities:

Administration

• Submit monthly reports to Deputy Director
• Manage Event/Activities/Short Courses Projects
• Manage assessment of the alumni
• Update of Alumni Database in StudentLink
• Manage StudentLink to track and keep in touch with Alumni
• Prepare for audits, inventory management and continuous improvement projects
• Ensure administrative duties for Event/Activities/Short Courses are discharged
• Manage Alumni Professional Partners

Alumnus Programmes & Well-Being

• Oversee alumni activities
• Oversee and work with volunteers to improve the quality of Alumni programme
• Manage a team of Programme Coordinators
• To drive community engagement initiatives
• Work with stakeholders such as caregivers, government agencies and relevant social service organisations to provide holistic support to Alumni

Programmes/ Activities/ Events

• Manage, Plan and run Event/Activities with partners
• Outreach management to APSN Alumni
• Engage Alumni for APSN Centre enrolment
• Manage Marketing and Branding for Event/Activities with HQ CP Team
• Work with Professional Partners, Allied Professional and Job Coaches to facilitate training/job placement
• Manage and meet aligned objectives for each Event/Activities
• Manage Alumni Professional Partners and Volunteer for Event/Activities
• Manage Case Management with Allied Professional & Job Coaches

Financial

• Manage Financial Assistance Scheme for APSN Alumni
• Manage Budget Planning and use of budget effectively

People

• Work with stakeholders that include trainees, their families, Professional Partners, Allied Professional, Job Coaches, instructors, alumni service team and Deputy Director.
• Able to seek out new corporate partners and grow existing partnerships to achieve the Alumni’s vision and mission.

Job Requirements:

• Degree in any field, counselling preferred and be able to perform one or more of the following:
• Passionate about making a difference to improve the lives of others in the community
• Take initiative and believe in creative thinking
• Good communication skills, team player and presentation skills
• Able to work independently and as a team
• Experience in Special Educational sector is a plus
• Experience in managing partners
• 5 years of experience managing teams in an Alumni environment
• Proven track record in seeking out new business relationships and enhancing existing ones, including stakeholders (internal & external) management
• Demonstrate empathy
• Able to collaborate and effectively lead both internal teams and external team of volunteers
• Excellent people management skills
• Able to hone new and existing business/partnership relationships
• Must be able to work on select Saturdays

Responsibilities

• Responsible for corresponding solution planning and design, technical proposal write up, business quotation & presentation, solution clarification, etc.
• Work closely with customers, engineers and vendors to address and track end-to-end solution related issues
• Provide consultation to upstream and downstream wireless presales and post sales and technical strategy planning.
• Conduct technical workshop with customers, work closely with services team for project delivery.
• Responsible for project tasks assigned and to handle the tasks well within the given schedules.
• Provide coaching and mentoring for junior engineer(s), to ensure that the knowledge transfer is smooth and junior engineer(s) always perform up to company expectation.

Requirements

• Candidate must possess at least a Bachelor’s Degree with major in Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.
• Minimum 3-5 years of working experience in wireless telecom industry (LTE/NR/EPC).
• Good knowledge in LTE/LNR system (eNodeB/gNodeB, BSC/RNC,EPC etc)
• Vendor or Operator experience is essential.
• 5G marketing background or FWA related experience is required
• Have a good understanding on the operator's network technology and network basic knowledge; experience in 5G project operation is preferred
• Possesses good solution communication and presentation skills; more skilled work experience in solution sales is preferred
• Team player, self-motivated, result-oriented and highly independent, good presentation and negotiation skills.
• Ability to communicate bilingually in Mandarin and English is essential in order to liaise with Chinese speaking head office, stakeholders, counterparts and customers.

Interested candidate who wish to apply for this position, please click on APPLY NOW

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R23117518 | Heah Sian Wei

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

• To manage a team of supervisors, workers, sub-contractors and vendors to execute works within given timeframe.

• To resolve site issues with supervisors, sub-contractors, vendors, main contractors and/or related third parties.

• To co-ordinate site works, workflows and inspections with main contractors’ site representatives including attending site co-ordination meetings.

• To plan, implement and monitor weekly works activities with a team of supervisors in accordance to the master schedule.

• To monitor work progresses, productivities, qualities and materials usages and ensure those items meet the targeted schedule, productivities, qualities and within quantities.

• To enforce and monitor all supervisors, workers and sub-contractors abide to safety, health and environment rules and regulations.

• To prepare shop drawings, ‘AS-Built” drawings and Materials Bill of Quantities required for the project.

• To keep track, monitor and ensure timely submission of all shop drawings, materials and “AS-BUILT” drawings.

• To co-ordinate with main contractors and third parties on Combined Services Drawing (CSD) and resolve any clashes prior to construction.

• To attend all Tools Box meetings and all safety meetings.

• To implement Testing & Commissioning plan.

Requirements :

• Degree in Mechanical Engineering with min 10 years experiences.

• Building Construction Safety Supervisor course and any other WSH related certificates.

• Candidates MUST have some MEP design experiences will be an added advantages.

• Must be a team player, perseverance, diligent, integrity and initiatives Candidate to have mixed development experience will be an added advantages

Key Job Purpose :

The Assistant Manager, Regional Cybersecurity (AMRC) is the primary in-house expertise in Asia Pacific responsible in the formulation, implementation and on-going maintenance of Information Security Standards accreditation and certification programs in the Asia Pacific region, inclusive of, but not limited to, latest international ISO 27001 and ISO 81001 framework programs, privacy protection laws, and local Medical Device industry cybersecurity law enforcements.

The AMRC is responsible to support the HOD (Regional Information Security Manager) to safeguard patient safety and protect Company interest through the formation, adoption, operationalization and regular review and compliance of Information Security framework, policies, procedures and initiatives relating to the cybersecurity and data governance aspects of the "internet of medical things" or medical devices products and services in the Asia Pacific region.

Job Description :

1) Strategize, Lead, Drive and Manage Cybersecurity ISO accreditation program for Asia Pacific

• Lead, drive and manage all applicable Cybersecurity ISO implementations and re-certification operations.
• Develop ISO security design, accreditation framework, and review processes.
• Perform gap assessment and develop ISO roadmap for accreditation and/or re-certification.
• Develop policies, standards, procedures, and operational processes to meet the developed ISO roadmap.
• Effectively manage the security ISO roadmap based on approved Strategic goals, prioritizing across tactical and strategic goals, and align business needs and technical priorities.
• Collaborate with Company CSIRT, PSIRT and Enterprise Risk Management teams to achieve the requirements of security ISO accreditation.
• Deliver expert level security ISO advisory to internal stakeholders to secure ISO investments.

2) Establish and operationalize cybersecurity ISO compliance and recertification:

• Work with global and regional stakeholders to align SOPs and QPs that achieve compliance to Group/Region Cybersecurity ISO program, policies, standards and framework.
• Collaborate with various internal company teams such as Corporate IT, Business Applications, Product and Services R&D, Marketing and Customer services teams to achieve security ISO re-certifications.
• Provide timely management reporting to relevant Regional/Group Risk Management Committee.
• Prepare and present CAPEX and OPEX budget for security ISO accreditation/re-accreditation and operations in the region.

3) Continuous improvements to cybersecurity stance of AP operation:

• Establish continuous improvements to Company’s security ISO including but not limited to identifying new ISO standards that better support the Company’s business objectives.
• Establish continuous improvements to Company’s cybersecurity monitoring.
• Establish continuous improvements to Company’s staff cybersecurity knowledge including but not limited to training and identify potential cybersecurity breaches.
• Establish process to work with business stakeholders to continuously update SOPs and QPs to response to new risk areas and potential breaches.

4) Support business in response to Sysmex customers’ cybersecurity requirements:

• Review tender requirements of Sysmex customers’ as provided by sales teams and:
• Highlight areas of out of Sysmex controls
• Highlight risk areas for Sysmex to consider countermeasures.
• Bring highlighted risk areas and their respective countermeasures back into Sysmex cybersecurity stance and operation requirements.

5) Manage cybersecurity incidents response and resolution:

• Supporting the Regional Information Security Manager, manage cybersecurity incidents response with close collaboration with cybersecurity experts, internal IT and vendors, to achieve on-target, and timely triage and resolution of cybersecurity incidents in the region, in accordance to global/regional policies.

6) Other duties as assigned by the HOD.

Job Requirements :

• Possess a tertiary education in any discipline, preferably in Cybersecurity, Computer Science, Computer Technology, or a medical/healthcare-related field (or equivalent demonstrated knowledge and experience in the cybersecurity domain).
• With 8 to 15 years of experience in cybersecurity or ISO accreditation within the medical or healthcare industry, ideally with IT and/or product cybersecurity program or project experience in a dynamic, agile MNC environment that includes cybersecurity management responsibilities.
• Must have a minimum of 2 recent, successful hands-on experiences in ISO 27001:2022 and/or ISO 81001 implementations.
• At least 1 successful hands-on experience in re-certification of ISO 27001 and/or ISO 81001 programs.
• Sound experience in working in a regional MNC RHQ shared services environment.
• Technically competent and have prior project/program implementation experiences in the Cybersecurity domain such as: Expert knowledge in the latest ISO 27001, ISO 81001, NIST Cybersecurity framework, Cybersecurity Strategy and Roadmap formulation, Cybersecurity Framework, Policies, SOP formulation and enforcement, Cybersecurity Program and Project Management, Cyber Risk Assessment and Governance Management, Cyber Incident Response Management, Cyber Awareness and Training, Cyber Vulnerability Assessment and Penetration Testing, Cyber Prevention, Technical Security of Enterprise Systems and Networks Technical Security of Medical Devices, Experience in security domains in Data Centre design, Microsoft Azure, AWS and DevOps.
• Strong ISO program and stakeholder management is essential for this role.
• Demonstrate ability to build and maintain relationships with a wide array of people at both junior and senior levels, internal within the organization or externally across industries.
• Must possess professional cybersecurity certifications such as CISSP, CISM, CCSP, CISA, or equivalent. In addition, a Project or Program Management certification (PMP or PRINCE2) is required, along with formal training or demonstrated expertise in ISO 27001:2022 and ISO 81001 (or equivalent).
• Excellent written verbal communication, presentation and negotiation skills.
• Possesses an independent, objective and inquisitive mind.

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem areas

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem areas

• Are you looking to build a strong career in the financial advisory industry?
• Do you possess strong communication skills and a keen understanding of financial products?
• Are you driven and self-motivated for success?

If so, then we are looking for you!

About this role:

As a Senior Wealth Manager, you will provide sound insurance and reliable financial advice to customers by analysing their financial needs and exceeding their service expectations. You will also develop and present financial strategies and provide holistic advisory services while building and retaining meaningful relationship with your customers.

Successful candidates will be placed on a mentorship programme to equip you with the knowledge and skills to succeed in your business. Utilize finexis unique fintech solutions to automate client relations and generate solutions using artificial intelligence. Candidates with strong leadership qualities will be fast tracked for management. Build your career with us now!

You will be responsible and involved in:

• Client acquisition through various prospecting strategies
• Participate in business development activities relating to Financial Planning
• Review prospective/existing client portfolio
• Propose solutions and planning for client investment and insurance needs
• Client Management and Retention

Requirements:

• At least 3 years of experience in financial advisory
• Must meet minimum age requirement as per MAS guidelines
• Possess a Diploma or Bachelor’s Degree
• Excellent communication and interpersonal skills

Benefits:

• Competitive compensation package
• Incentive trips from company and partners
• Access to cutting-edge financial tools and resources
• Professional development
• Flexible schedule

LOOKING FOR A CHALLENGING CAREER?

Why work with us? :

* 5.5 Days’ work week

* Above market salary

* Performance Incentives

* Training & development programmes between different departments

* Great opportunity to study, grow and enhance your career!

* Career Progression

* Welfare benefits (night transportation, staff meals)

* Staff discounts

* Long term service awards

Main Job Tasks and Responsibilities: -

* Replaces the Restaurant Manager in his absence.

* Assists the Manager in the preparation of staff schedules keeping in mind anticipated business, existing budget, and standards of service.

* Assists the Manager to meet monthly financial objectives by forecasting requirements; scheduling expenditures; analyzing variances; initiating corrective actions

* To have complete knowledge of local laws, customs, and company policy.

* Attends F&B and other meetings as required.

* Performs training to all staff members of the outlet and assists the Restaurant Manager in identifying and carrying out required training needs.

* Holds pre-meal and monthly communication meetings. Encourages open communication

within the department and a free exchange of ideas.

* Open and close areas ensuring all duties are complete and all are locked.

* Monitor all staff performance, appearance, and hygiene.

* Liaises with the Restaurant Chef in daily fooddelivery and presentation.

* Liaises with other departments ensuringcommunication and the resolution ofproblems.

* Monitor trends in practices by reviewingtrade literature, networking with colleagues,and visiting competitors.

* Inspects areas for cleanliness, properstorage of equipment, and supplies.

* Control of all menus, dessert menus, winelists, and beverage menus in perfect condition.

* Control of all flower arrangements (if any),trolleys, and displays.

* Explanation of daily specials and menus inco-operation with the Chef.

* Performs a warm guest welcome andseating.

* Responsible for the following of theestablished quality standards as well aspolicies and procedures.

* Ensure adherence of all staff to safety,sanitation, and hygiene policies.

* Maintains constant communication withEngineering to ensure repairs are completedon a timely basis.

* Observe service at all times. Become a partof the operation when necessary.

* Anticipate guest needs and resolve guestproblems. Answers guest questions andcomplaints quickly and efficiently anddetermine if a more senior manager needs tobe involved. Records complain and action istaken.

* To carry out any reasonable task requestedby the Management and/or resulting from therestaurant opening and operating necessities.

Requirements:

* Minimum 3 to 5 years of experience in theF&B industry

* Preferably with 1-2 years of Managementexperience

* Ideally someone with experience in anItalian Restaurant

* Possess drive & passion to excel in the F&Bindustry

* Strong communication, problem-solving,motivational, and people skills

* Able to commit to the restaurant's peakperiod including weekends, the eve of, andpublic holidays

Interested candidates, please send yourresume by clicking ''Apply Now''. We regretonly shortlisted candidates will be notified.

About Certis
We are a leading security services organisation. We put technology to work in making the world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thrive.
We offer a broad range of opportunities and career pathways for our people to grow and explore their potential. We believe that people, equipped with innovative thinking and technological capabilities will make our world safer, smarter and better.

Life at Certis
If you are a passionate individual looking for opportunities to expand your skills, and purposeful work instead of just a ‘job’, we would love to hear from you.
At Certis, no two days look alike. Our work calendars are filled with chances to collaborate with others, and bring new initiatives to life. Whether you’re looking to improve a process, or have an innovative idea awaiting a technology solution, we want you to bring your ideas to the table.
We are a close-knit team that looks out for each other, works hard to get the job done, and encourages each other to grow – the perfect place for you to grow your career!

Roles & ResponsibilitiesJob Overview:
The Senior Manager will lead and oversee digital transformation initiatives across the organization, collaborating with cross-functional teams to drive process improvements, enhance operational efficiency, and implement innovative digital solutions. The role involves managing projects from conceptualization to execution, promoting awareness, and providing training to ensure seamless adoption of new technologies and processes.

Key Responsibilities:

• Lead the end-to-end management of digital transformation initiatives, from ideation to implementation.
  Collaborate with Operations, HR, and Quality Management teams to identify areas for digital improvement and innovation.
• Develop and manage project plans, timelines, deliverables and budgets to meet key milestones.
• Design, develop, and maintain int
• ractive dashboards using Power BI (or similar tools) to provide insights and enhance decision-making.
• Provide training and support to employees for navigating organizational changes associated with digital transformation efforts to optimize workflows and productivity.
• Conduct in-depth analysis using statistical methods to uncover trends and translate them into actionable recommendations.

Skills & Requirements

• Bachelor’s degree in Engineering, IT, or a related field.
• Minimum 5+ years of experience in digital transformation, project management, or process improvement across multiple departments.
• Proficiency in data analytics tools (Power BI or equivalent) and experience creating interactive dashboards.
• Experience with manpower rostering, workforce management, and process optimization.
  

Recognition & Award

What you can expect from us:Work on world-class security projects renowned for their safety, reliability and efficiency

• Commitment to your ongoing development, including on-the-job opportunities, formal programs and assistance with further education
• Community volunteering opportunities
• A competitive remuneration package, featuring performance-based incentives and a medical insurance and dental allowance.

Certis is committed to fostering an inclusive and diverse workforce culture, which is supported by our values. Our aim is to attract, develop and retain a truly diverse and high-performing workforce.

Overview

We are seeking for a highly motivated and skilled Experience Development Manager to lead the design and implementation of innovative experiences that resonate with our diverse visitors – as part of our dynamic Brand Management team for S.E.A. Aquarium (S.E.A.A.) and Singapore Oceanarium (SGO), a first-class institution that champions marine education and protection, launching in 2025.

The team member will take on the role of an experience design expert, leading the development of content for touchpoints within the SGO visitor journey.

Key Responsibilities

Experience Development

• Oversee the development and implementation of innovative and inclusive exhibition strategies that engage diverse audiences.
• Lead the planning and development of all visitor touchpoints that enhance the brand experience and strengthen brand affinity, ensuring they align with SGO’s goals and objectives. Visitor touchpoints include and are not limited to onsite platforms, seasonal curated events, exhibitions, brand activations, SGO website and mobile app
• Collaborate with in-house design and education teams and external designers/ consultants to create engaging, informative and impactful guest experiences.
• Manage external creative agencies and vendors to ensure the delivery of high-quality experiences, aligning with project goals, timelines, and budget requirements, while fostering collaboration and driving innovative solutions.
• Keep abreast of new and emerging marketing and experiential trends across attractions and entertainment industries with a focus on marine conservation and ocean protection.

Content Development

• Work closely with various internal teams to plan, identify and curate a pipeline of marine science, research and conservation-led content and translate them into compelling relatable brand stories to promote ocean literacy and amplify SGO’s continuous efforts in education, research and conservation.
• Review and provide brand counsel on content creation related to marine science across different teams in SGO.
• Be the subject matter expert on accurately interpreting scientific concepts and scholarly information in engaging content that is appropriate for the SGO brand, tone of voice and target demographic.
• Ensure all content is accessible, inclusive and suitable for a diverse audience.

Project Management

• Responsible for driving multiple project timelines and deliverables to ensure timely production of high-quality content for various touchpoints in SGO.
• Drive collaboration and provide support to cross-functional teams to achieve business objectives.
• Create and maintain comprehensive project documentation.

This role will report to the Assistant Director of the Brand Management team.

Requirements

• Degree from a recognised university; in Communications, Environmental Studies, Life Sciences, or any other relevant discipline.
• Minimum 5 years of relevant experience in experience design, visitor engagement, event planning, or a similar role.
• Passion for education, sustainability, and creating experiences that inspire action.
• Excellent communication and collaboration skills, with a creative mindset and problem-solving ability.
• Strong collaborator and able to work across various internal teams and external partners.
• Strong leadership and project management skills, with the ability to manage multiple projects and meet deadlines.
• Excellent writing skills required to write compelling and insightful content, preferably with expertise in science communication.
• Able to thrive in a fast-paced and dynamic work environment.
• Proficiency in MS Office (PowerPoint, Word, Excel).
• Knowledge in Adobe Creative Suite (e.g. Photoshop, Illustrator, etc.) is a plus.

Cleaning Services Manager

Job Description & Requirements

1. Handling day-to-day manpower coordination and cleaning operational matter.

2. Monitor / Supervise periodic work for job site to ensure quality service delivery

3. Manage and handle client feedback and on-site incidents

4. Team player, good problem-solving skills, and self-discipline.

5. Able to communicate and dealing with senior worker.

6. Any job duties assigned by management or any authorised personnel.

Interested please email resume to [email protected]

Rachel Ow | Registration Number: R2094613

Recruitment Executive

60 Paya Lebar Rd, Paya Lebar Square

#04-09 (Office Lobby 1)
Singapore 409051
Jobs Alley Pte Ltd

EA License: 21C0599

• New clients onboarding, including training and other initial deployment related works
• Customer success, maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Account servicing, conduct refreshment training, support and troubleshooting
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Seeking for opportunity for renewal and upsell, prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

Job Summary

Responsible for overseeing the incident management process within an organization to ensure that incidents are promptly addressed and resolved.

Mandatory Skill-set

• Minimum 5 years of experience in incident and problem management within a large organization;
• Excellent communication skills, capable of conveying complex information clearly;
• Strong interpersonal abilities to manage customer relationships effectively;
• Analytical mindset with the ability to navigate complex technical and process-related issues;
• Self-driven and capable of working independently.

Desired Skill-set

• Experience in a regulated industry is preferred;
• ITIL 4 certification is preferred;
• Experience with ServiceNow is advantageous.

Responsibilities

• Lead root cause analysis sessions to identify fundamental issues and preventive measures;
• Track follow-up actions to ensure timely resolution of problem tickets;
• Analyze and log problem tickets for future reference;
• Serve as the gatekeeper for all known errors;
• Monitor and report on Problem Management KPIs;
• Coordinate efforts across L2 and L3 support teams for timely incident resolution;
• Escalate cases involving process failures that delay resolution or result in SLA breaches;
• Attend regular incident review meetings to ensure open incidents are addressed promptly;
• Generate periodic service reports for stakeholders;
• Analyze incident trends to identify opportunities for improvement;
• Ensure incidents are documented accurately according to the Incident Management process;
• Conduct reviews of major incidents to capture insights and finalize improvement actions.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Operations (Non-Halal)

• To prepare and ensure there are sufficient food items and non-food items to serve to customers
• Cooking – responsible for checking of oil condition, follow standard of procedures for frying and grilling of food and other food items
• Responsible to ensure food hygiene and cleanness of the kitchen to provide safety to both our company employees and customers
• Greet customers, take orders, suggest and recommend meal promotions appropriately
• Maintain the cleanliness of the back & front counter area, chiller, ice bin and beverage equipment on a regular basis

Other Requirements

• Ensure sufficient crew members to provide the best customer experience in terms of kitchen and counter staffing levels by doing recruitment, training and coaching
• Ordering, stock check, ensure condition of all delivery items are within specifications and ensure sufficient proper storage of all stocks
• Responsible for the sales and cash float used during the shift, comply with all the Finance and Operations Dept cash-handling policies
• Responsible to ensure our customers get the best service and experience by minimizing complaints, performing service recovery and giving recognition to staff based on customer compliments
• Ensure all equipment and the entire restaurant are fully-functioning, take actions to initiate repairs where necessary, etc
• Build sales for your restaurant by motivating and training your staff in terms of speed of service and product quality
• Oversee and conduct daily operations at the Restaurant
• Ad-hoc tasks assigned by direct supervisor

Role and Responsibilities

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Our client is a leading provider of food, water, and environmental testing services across APAC region. Due to business needs, they are now recruiting a Laboratory Manager to be part of their Chemical Team for ongoing transformation projects. They are located in the East - easily accessible.

Duties of Laboratory Manager:

• Document, revise, and assess lab methods in collaboration with Quality, Operations, and Business Development teams.
• Contribute to strategic planning and projects to meet customer needs and expand lab capabilities.
• Plan and coordinate validation of chemistry test methods, reporting progress to leadership.
• Lead staff development, implement training programs, and conduct weekly technical training sessions.
• Monitor technical performance, ensuring competency through standardized KPIs and addressing any issues.
• Provide technical support across sites, resolving issues and ensuring smooth operations.
• Assess market needs for testing services and support budget planning and reporting.
• Maintain scientific integrity, ensuring quality control and resolving any technical issues.
• Lead customer communication, addressing technical inquiries and ensuring prompt resolution.
• Participate in technical audits, driving continuous improvement in Health, Safety, and Environment practices.

Requirements:

• PhD in Chemistry
• 10 years of relevant experience with Food Testing Lab and Commercial Testing Lab

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Check our product on: https://gangel.org/#/
• Manage the entire product line life cycle, from strategic planning to tactical activities.
• Support product positioning and customer demand, and guide product development from conception to launch.
• Evaluate product functionalities and performance and propose enhancements to products based on market feedback.
• Research and analyse potential partner relationships for the product and generate ideas to grow market share, improve customer experience and drive growth.
• Drive market research studies to explore new technology and oversee development of business proposals for new opportunities.

• Review of draft / executed financing documents such as letters of offer / facility agreements & security / mortgage documents, validate draft financing and security documents against approvals, post acceptance documentation checks, preparation of instructions to lawyers / valuers / insurers and etc.
• Perform the daily BAU operations by supporting Business Unit’s post approval documentation processes till redemption / full repayment.
• Perform roles as the facility agent, security agent and/or account bank in syndicated financing. Activities including but not limited to active participation in negotiation of the legal documents, conditions precedent collation, conditions subsequent and covenant tracking, management of facility life cycle and information dissemination.
• Liaise with Business Units and external parties such lawyers / valuers / insurers.
• Perform checks to ensure legal and security documentation are completed, conditions precedent is fulfilled prior to activation of credit facilities, monitoring of conditions subsequent and ensure that the legal and security documents are being custodized.
• In charge of preparing letters / reports, updating of registers and custodians of documents.
• Manage day-to-day business transactions to ensure that the agreed turnaround time with the business is met
• Ensures accuracy, efficiency and meets the agreed turnaround time with the Business Units while minimizing operational risks and losses.
• Able to contribute to process improvements and participate in ad-hoc projects

Highlights

• AWS + Variable bonus
• 5 days work week, Mondays to Fridays

Responsibilities

• Reporting to the Project Director, he/she is responsible for the successful completion of a project, specialising only in lighting deliverables.
• Ensure all paperwork and material submissions are verified, well presented and submitted timely.
• Strong co-ordination and good people management skills, being able to communicate effectively verbally and written, with all relevant stake holders such as consultants, architects, designers, electrical contractors, end-users, relevant authorities and suppliers.
• Overall management of the project with respect to contractual obligations, budgets, and internal resources to ensure project is successfully completed.
• Lead project team on the implementation and execution of works necessary to complete the project.
• Enjoy working in a non-conforming environment where new challenges might suffice and have the ability to problem solve in a timely and cost-effective manner.
• Provide timely updates to management on project status.
• Attend site meetings for all projects including concerns during project DLP.

Requirements

• Degree or Diploma in Electrical, Electronic, or equivalent.
• Minimum 4 years’ relevant work experience in lighting/electrical engineering.
• Experience in lighting industry is advantageous.
• Knowledge in Autocad, Dialux, Relux software is advantageous.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Position: Logistics Manager [ Broadcasting Equipment ]

• Salary: $6,000 - $7,000 + 15 Days AL + Bonus
• 5 Working Days, 9am-6pm
• Changi South (Between Tanah Merah / Simei / Expo MRT)

Summary: Must experience and knowledgeable in Carnet permit. Not under warehouse. Need hands-on experience under international / regional shipment arrangement. [ Broadcasting Equipment]

Requirements:

• At least 5 years of working experience in managing logistics operations.
• A qualification in logistics or Supply Chain Management will be preferred.
• Preferably working as a manager specialized in Purchasing / Inventory / Material / Logistic and Warehouse Management or equivalent.

Responsibilities:

• Oversee all activities and communications regarding outgoing and incoming shipments for all projects to ensure accuracy and timely preparation of necessary documentation.
• Ensure standard procedures, administrative and legal formalities, terms, and conditions are followed and completed when third parties are hired for projects.
• Communicate shipment timelines internally to make sure other functions can plan properly and meet the deadlines.
• Work with the Sales Team to assist them with freight estimation for quotation purposes.
• Determine and analyze budget for logistics needed to fulfill the project's requirements.
• Coordinate with the Finance Department to obtain necessary approval for budget and satisfy required documentation.
• Maintain high accuracy in all document preparations for logistics.
• Ensure best service and best pricing in logistic activities.
• Ensure equipment is received as scheduled by continual follow-up and communication with freight forwarders, and resolve any issues as and when required.
• Develop strong working relationships and cooperation with other functions and departments.
• Support purchasing strategies (sourcing, negotiation & cost management, quality and delivery terms, documentation) and manage procurement and rental of any external resources, services, and facilities required to support the projects or operations.
• Nurture positive relationships with suppliers and service providers for optimum pricing and support.
• Develop and improve SOPs for Logistics and procurement.
• Assist in the implementation of goals and policies for effective improvements in Operations.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 132 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singaporeor follow us on www.instagram.com/FSSingaporeand www.facebook.com/FourSeasonsHotelSingapore

About the role

Guest Relations Manager, Front Office

The Guest Relations Manager is a key member of the Rooms Management Team, overseeing the hotel lobby and ensuring a pleasant arrival/departure experience. As the first and last impression of the hotel, this high-profile role carries significant responsibility.

What you will do:

As the Guest Relations Manager, you will oversee and mentor a dedicated team, ensuring seamless operations and exceptional guest experiences. You will manage guest arrivals, departures, and billing requirements, swiftly resolving any discrepancies efficiently by ensuring seamless communication between department managers.

Exceptional customer service is at the heart of this role. You will professionally handle guest interactions, accurately assess and respond to guest needs, provide personal recommendations, and ensure maximum guest satisfaction while adhering to all Four Seasons policies.

Your ability to act swiftly in matters related to guest and employee safety, security, and satisfaction is key, in the absence of senior managers. Financial management is vital, as you will ensure adherence to financial and credit procedures, address credit issues, and verify cash transactions for accuracy.

What you bring:

• Diploma in Hospitality Business or its equivalent
• Two (2) years of relevant experience within Four Seasons (or a top luxury group) is considered an asset
• Good organisational skills, ability to prioritize workload and handle pressure
• Excellent interpersonal skills, and problem-solving abilities with a high level of professionalism
• Proficiency in Opera is required
• Ability to communicate (verbal and written) in English. Preferably equipped to communicate in a second language.
• Kindly note that due to work visa restrictions, the position is open to Singaporeans only

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including occasional overnight shifts, weekends, and public holidays.