Your duties and responsibilities include:

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our lodging facility available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments, practice of all governing regulations to lodging operations, compliance to PDPA, etc.
• ; and Any other duties as required by the Company or management.

Job Title: Office Manager (Maternity Cover)
Location: Marsden Swim School (102 Jalan Jurong Kechil)
Duration: 4-Month Maternity Cover (Starting 1st March 2025)
Reports to: Managing Director

About Us:

At Marsden Swim School, we have been dedicated to providing high-quality swimming lessons to swimmers of all ages and abilities for over 22 years. We focus on delivering a safe, supportive, and enjoyable learning environment.

We are seeking a proactive and highly organised individual to join our team as an Office Manager for a 4-month maternity leave cover. This role will require weekend availability. Training will be provided to ensure a seamless transition.

Position Overview:

As the Office Manager, you will play a key role in overseeing the day-to-day operations of the swim school, ensuring a high standard of customer service and operational efficiency. This position involves managing administrative duties, coordinating staff schedules, handling communications, processing invoicing, assisting with payroll, and providing support across various facets of the school’s operations. Additionally, the role requires weekend work to ensure smooth functioning during peak operational times.

Key Responsibilities:

• Manage day-to-day office tasks which includes answering phone calls, responding to emails, and handling customer inquiries on social media platforms (Instagram and Facebook).
• Provide excellent customer service, addressing concerns, answering questions, and ensuring a positive experience for all students and families.
• Update the CRM system with relevant information, such as upcoming blackout days and monthly announcements, ensuring all stakeholders are informed of important events and changes.
• Communicate critical updates regarding pool closures, coach substitutions, class cancellations, and other key information to all relevant stakeholders in a clear and timely manner.
• Track coaches annual leave, assist with arranging substitute instructors and managing any adjustments to the class schedule when necessary.
• Generate and send monthly invoices to parents via the CRM system.
• Track and manage coaches' hours, ensuring the accuracy and timely submission of timesheets.
• Facilitate the onboarding process for new staff members, ensuring they are properly integrated into the team.
• Oversee the general organisation of the office and ensure that all necessary supplies are stocked.

Qualifications:

• Proven experience in office management, administrative support, or similar roles (experience in educational or customer service settings is preferred).
• Strong organisational skills and the ability to multitask and prioritise effectively.
• Excellent communication skills, both written and verbal.
• Comfortable working on weekends, ensuring smooth operations.
• Friendly, approachable, and customer-focused, with the ability to work well with both staff and families.
• Ability to work independently and as part of a team.

Working Hours:

• Full-time role with a commitment to weekend shifts. Typical working hours are:
  • Weekends: 8:00 AM – 6:00 PM
  • Weekdays: 9:00 AM – 6:00 PM
• Off Days: 2 weekdays off

Compensation:

• Salary will be commensurate with experience.

The Preschool Administrator will oversee the daily operations of the preschool, ensuring a safe, nurturing, and productive environment for both students and staff. The role includes managing administrative duties, coordinating with teachers and parents, maintaining regulatory compliance, and supporting the school’s educational mission. This position is crucial in ensuring the preschool runs smoothly and adheres to all state and educational guidelines.

Key Responsibilities:

Administrative Management:

• Oversee the day-to-day administrative tasks of the preschool, including student records, attendance, and staff schedules.
• Ensure compliance with state regulations, licensing requirements, and accreditation standards.
• Manage school resources and supplies, coordinating with vendors and maintaining school inventory.
• Support the Director in budgeting, financial reporting, auditing, and managing enrichment vendors and school fees.

Communication and Coordination:

• Serve as a point of contact for parents, handling inquiries, complaints, and facilitating clear communication between parents and teachers.
• Coordinate parent-teacher meetings, school events, and other activities that foster community engagement.
• Assist in updating the school’s communication platforms such as newsletters, social media, and emails.

Health and Safety Compliance:

• Ensure the preschool complies with health, safety, and emergency protocols.
• Implement and oversee procedures related to child health, including administering medications, handling emergencies, and coordinating with healthcare professionals as needed.

Qualifications:

• Diploma in Early Childhood Education, Education Administration, or related field.
• Proven experience in early childhood education or school administration.
• Strong organisational and time management skills.
• Excellent communication and interpersonal skills.
• Knowledge of licensing regulations and accreditation processes for preschools.
• Proficiency in office software, including MS Office, Google, and school management systems.

Preferred Qualifications/Related Experience:

• Prior experience working in a preschool or early childhood setting.
• Familiarity with budgeting and financial management for educational institutions.

Position Summary / Project Description

As a PM within the Program Management Office (PMO), the resource will be responsible for initiating, managing, and reporting on Cluster related projects and programs.

Ensures the timely execution of key deliverables, such as project approvals, costings, and resource planning. Additionally, there is the need to monitor and report on delivery balance scorecard KPIs, including budget utilization, and address any areas of concern in collaboration with stakeholders.

The candidate must be a proactive and detail-oriented individual with proven experience in projects & programs management and have good interpersonal skills to work with the various business functions.

Role and Responsibilities

• Manage day-to-day activities in the Program Management Office for related Logistics projects.
• Analyze with project managers on project timeline plan and ensure timely execution of key deliverables such as project approval preparations, costings and resource planning.
• Report and analyze delivery balance scorecard KPIs, including budget utilization and highlight any areas of concerns and work with stakeholders for resolutions
• Lead and monitor closely all functional groups (IT), Operations and partners (if any) to ensure facility/ manpower/ system readiness.
• Initiate & implement process improvements opportunities to and performance dashboard for all stakeholders.
• Closely organize, monitor and implement projects with teams to ensure speedy operational stabilization, risk mitigations, signoffs and ensure closure.
• Manage and operationalize demand management process and guidelines with rigor in governance & compliance for yearly workplan.
• Organize, and support key users’ trainings, workshops, planned of FAQs using GenAI, roadshows and events for materials/documentations.
• Support program/project IT audits with stakeholders and related secretariat duties.

Requirements / Qualifications

• Degree holder with 7-10 years of relevant working experience or Diploma holder in any discipline.
• Working knowledge of process flow design and analysis, documentation work products including manuals, SOPs, training aides and process documents.
• Programme management experience; preferably in managing programmes in a large-sized organization operating in a highly complex environment.
• Ability to think strategically; understand, interpret and apply policies as it applies to IT enablement; apply analytical and creative problem-solving skills.
• Well-developed communication, consultation, negotiation and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholders.
• Proven ability to initiate, manage and report on program activities and identify issues affecting the performance outcomes of the project.
• Effective information-gathering, through meeting facilitation, one-on-one interactions and/or observations
• Proficient in Microsoft Office Excel, Word and PowerPoint

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The incumbent will play a key role in working closely with the School’s stakeholders involved in undergraduate medical education, particularly senior leadership and key administrative partners of healthcare institutions, to ensure that funding for training medical students are accurately disbursed, payment disputes are resolved satisfactorily, and compile data for reporting purposes. The incumbent will also be responsible for the Division budget management, development of SOPs and guidelines, as well as participate in quality improvement projects.

1. Compute PECT funding for Clinical Postings/Teaching Activities and Clinical Exam Contributions for all Healthcare Institutions that are teaching our students.

• Prepare student day database with data from NUSMed Edu Curriculum Team,
• Collate lesson timetables from NUSMed departments on a posting rotation basis,
• Quarterly collation of info on local and overseas electives postings from Electives Team;
• Annual collation of tutors’ contribution to NUS clinical teaching activities (CTA) and clinical exams from various program/exam coordinators

2. Management of and Reporting on PECT Funding with an annual budget of $65m.

• Disbursement of PECT funding, annual accruals;
• Compute and project PECT funding for current year and planning years;
• Coordinate, process and track PECT payments

3. Manage PECT Funding and Providing guidance and communications on PECT matters

• Projection of PECT budget ;
• Plan PECT budget utilization; and collaboration with Dean's Office Finance and the Curriculum teams for efficient PECT funds management in tandem with Edu division strategy and workplan.
• Review Family Med’s budget proposals
• Establish clear communication channels and close working relationship with the various stakeholders e.g. HCIs, MOH, NUSMed departments and other divisions of Dean’s Office for improved efficiency and coordination.

4. Manage Education Division Budget.

5. Quality improvement project

Participate in the business process re-engineering project to establish an Education appointment and PECT payment app and dashboard. The app and dashboard is an ongoing joint project within the Dean’s Office Education Division in collaboration with other divisions of the Dean’s Office and partners from HCI Education Offices.

Qualifications

• Bachelor’s Degree in Business Management/Administration, Accountancy or related fields
• Candidates should ideally have at least 5 years of work experience in a finance or accounting role.
• Highly self-motivated individual who is able to work independently as well as in a team
• Analytical, meticulous and adaptable in a fast-moving high-pressure environment
• Possess good organization and communication skills to handle stakeholders of various levels
• Tact and discretion in handling sensitive information
• Work experience in the healthcare industry, institutes of higher learning or public service would be advantageous

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

Candidate will be part of a dynamic team in NUS Yong Loo Lin School of Medicine, to organize, plan and execute curricular programs/initiatives across all medical years of the undergraduate program. He/she will also provide administrative, secretarial, and logistical support and guidance to the Education Committees and other stakeholders, to facilitate effective implementation of the curriculum.

Responsibilities

• Oversee all curricular-related matters for Phase III.
• Provide administrative support in the planning, preparation and delivery of medical curricular activities and subsequent new initiatives/programs.
• Work with departments and stakeholders to facilitate quality academic and clinical training at internal and external entities.
• Development, management, and coordination of Phase III clinical posting scheduling.
• Dissemination of up-to-date information or documents, when necessary, to internal and external stakeholders of the School.
• Manage curricular-related queries from internal and external stakeholders.
• Execute any other administrative duties that may be assigned for the delivery, review, evaluation, and improvement of the undergraduate medical curriculum.
• Provide secretariat support for the Phase Committee.
• Coordinate and administer implementation of curricular activities including new initiatives/programs.
• Communicate and disseminate curricular-related requests and information to internal and external stakeholders.
• Liaise with Office for Students and relevant stakeholders on student-related matters
• Collaborate with the case writers for the timely finalization of the case write-up.
• Assist with tutor recruitment, tutor content briefing, preparation of teaching materials, and operationalizing the planned teachings.
• Maintain lesson plans and learning materials on the School’s learning management System.
• Compute and upload the marks for Phase III CTS continual assessment component.
• Provide cross administrative support for all theory and clinical examinations.
• Assist in Education’s events such as Accreditation Exercise, Commencement Ceremonies, MedACE

Qualifications

• Minimum bachelor's degree in any discipline
• Knowledge of medical sciences or working experience in the health or events industry would be advantageous.
• Highly self-motivated individual who is mature, independent and adaptive
• Meticulous and detail-oriented
• Excellent project and time management skills
• Tact and discretion in handling sensitive information

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

The job holder will be responsible for the admissions processes of our various MSc programmes but with oversight of dedicated MSc programme(s), as well as Graduate Certificate programmes in collaboration with other team colleagues. S/he will work with the various stakeholders (Academic Director, relevant faculty members, students, internal and external stakeholders) to ensure the smooth running of the admissions process of our programmes. S/he will also have an important public relations role in representing the MSc Programmes Office, NUS Business School, and NUS both internally and externally, and contribute to the Business School’s mission and values.

The duties and responsibilities are as follows:

• Contribute to a dynamic team involved in the growth of the MSc Programmes Office
• Oversee and manage the admissions administration and processes (e.g. review of application materials, organize/conduct interviews, prepare reports and admissions materials for management review, etc.)
• Liaise with prospective applicants on application documentation and submissions
• Oversee and provide support to students for admissions-related matters (e.g. Application process, Student Pass, Matriculation, etc.)
• Collaborate closely with faculty in conducting and transcribing admission interviews
• Contribute to the review and improvement of admissions processes
• Conduct administrative briefing sessions for students
• Provide admission and general counselling to students
• Support overseas delegation visits and summer programmes
• Train and mentor junior staff as required
• Deliver a superior level of customer service and programme satisfaction to internal and external stakeholders
• Support Welcome Session, Orientation and other programme events organized by the MSc Programmes Office
• Other duties as assigned by the Associate Director, Director, Academic Director and Programme Office

Qualifications

• Degree from a reputable University in any discipline
• Minimum 3 to 5 years’ relevant work experience, preferably in a higher education institution
• Possess excellent oral and written communication skills with the ability to confidently engage and consult with senior level internal and external stakeholders
• Strong organizational ability and high attention to details in tracking and managing admissions for academic programmes
• Observant in identifying process, operational and service gaps and propose solutions
• Passionate in seeking constant improvements to processes and service delivery
• Strong customer service focus in cross-cultural environments
• Self-driven with a high level of autonomy and yet be a team player simultaneously
• Able to set priorities, multi-task and work under pressure
• Proactive and demonstrate creative, innovative and service-oriented approaches to problem solving
• Willingness to adopt flexible work hours and undertake business travel if needed
• Internet savvy with good computer (Microsoft Office Applications) skills

(Appointment job grade will commensurate with the selected candidate's experience)

The Duty Manager supervises and coordinates the daily operations of the front office department to ensure the smooth delivery of guest service in accordance with the department's service standards and procedures.

He/She plans resources, allocates work assignments, maintains accurate room status information and handles operational irregularities.

Primary Responsibilities:

- Acts as Manager on duty for the hotel, dealing with complaints, problem-solving, disturbances, special requests, and any other issues that may arise.

- Directs and oversees all hotel operations to ensure guest satisfaction and safety.

- Manages the front desk, ensuring all employees perform the tasks assigned to them and coordinate front desk activities with other departments.

- Ensures team members perform and accurately complete the daily night audit in a timely fashion.

- Prepares and distributes daily summary reports for Hospitality Services Division.

- Completes and records the Night Shift Checklist (before and after Night Audits) accurately, by Operational, Financial, and Administrative tasks listed in the checklists.

- Prepares incident report as and when required.

- Assists the Front Office Manager in implementing and enforcing financial controls throughout the department, helping control operating expenses, scheduling, and purchasing.

At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organisations realise their human potential by joining great organisations, learning the right skills and building great teams.

We’re looking for a Special Projects Manager/Lead to join our CEO Office team, to help grow our team across Asia.

The mission of this role is to solve strategic problems that arise in our scaling phase and drive new projects using a data-driven approach. You will be a key part of building new and scaling existing business units. You will report directly to our Strategy & People Director (Chief of Staff).

What You’ll Be Doing

• Special Projects & Strategy: Play the role of a ‘fire-fighter’ to take on any issues to augment strengths or plug weaknesses across the organization; Annual review of our strategic ambition, where to play, and how to win perspectives by running external and internal analysis
• Fundraising and Corporate Development: Drive the end-to-end fundraising process: from creating the fundraising narrative and pitch deck to orchestrating the due diligence process; Analyze potential M&A targets, determine synergies, and execute on the post-merger integration
• Financial Modeling & Strategic Finance: Build financial models, charts, and narratives. Examples of models and charts include: financial model for business valuation, unit economics, whale chart, rule of 40 chart, cricket chart: Build financial models, charts, and narratives. Examples of models and charts include: financial model for business valuation, unit economics, whale chart, rule of 40 chart, cricket chart
• BizOps and Project Management: Support executive leadership team in tracking and completing the cross-departmental Objectives and Key Results within the company; Project management support in a variety of cross-functional projects
• Data Analysis: Analyze past data and develop models for key indicators and metrics. Examples of key indicators include: Client Lifetime Value, Customer Acquisition Cost, Efficiency-related metrics, Revenue Retention, Customer Concentration
• Investor Relations: Support investor meetings as they occur including quarterly investor updates, board meeting deck preparation, driving data analysis for follow-ups, etc.

Who We Are Looking For

• Experience in investment banking, corporate finance, strategic finance, or top consulting firms is highly preferred
• Excited about building and scaling new business units
• Proactive with proposing solutions and flagging issues
• Strong work ethic with get-it-done growth mindset
• Collaborative: Able to work with different BUs and team members across geographies and cultures
• Zero-defect mindset
• Comfortable working with and manipulating data
• Immediate joiner is preferable
• Open to travel

Who We Are Looking For

• Gain exposure and drive impact: You will have exposure to cross-functional projects with close collaborations directly with key leaders in the organization
• Gain professional and personal growth: You will be collaborating with and learning from fellow talented team members across the region
• Enjoy freedom and opportunities: You will be given freedom to experiment and iterate on ideas to learn and improve skills and results.

Let’s Realise Human Potential.

At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organizations realize their human potential.

We have impacted many lives but there’s still plenty to be done. If you’re ready to grow and make an impact, you’ve come to the right place.

What is Glints?

Glints is the leading talent ecosystem in Southeast Asia, with an enduring purpose of contributing to a world where people and organizations can realize their human potential.

Today, Glints is the most well-funded and well-capitalized startup in the talent recruitment space in Southeast Asia, with over US$80M in total investments raised till date.

Our tech-enabled approach to recruitment and career discovery connects more than 3 million candidates to their next dream opportunities. We have also supported more than 50,000 companies in finding top talent and doubling recruitment efficiency.

Our agility and firm hold on our core purpose and values have allowed us to remain resilient and thrive through tumultuous times.

In 2020, we were recognized by LinkedIn as one of the Top 10 Startups in Singapore. In 2022, we were featured in the top 20 of Nikkei-FT-Statista High-Growth Companies Asia-Pacific 2021 list. Moreover, we were also featured in the top 10 fastest-growing companies in Singapore by The Straits Times.

Who We Are

At Glints, personal and professional growth are just as important as business growth. That's why we created the Glints Culture Code: #RIIBCOH. It defines our values, guides our decisions and actions, and is what makes us special.

• Relentlessly Resourceful: Whatever it takes, just make it happen (ethically)
• Integrity: Have courage, be guided by the truth, don’t be afraid
• Impact: Missionaries, not mercenaries
• Beginners’ Mindset: Stay humble, don’t be attached to ego
• Customer Obsessed: Customers First
• Ownership: Care intensely about the mission and take responsibility
• High Standards: Dream big and deliver epic outcomes fast

Where We Work

Since Glints was officially launched in Singapore in 2015, we've rapidly grown our footprint across Greater Southeast Asia to operate in Indonesia, Singapore, Vietnam, Taiwan, Malaysia and Philippines.

Learn more about Glints and our culture at bit.ly/glintsculture,

Or check out our Careers Page at https://glints.com/careers!

Our preschool in bukit batok is looking for a friendly and passionate individual to join our big family!

Job Scope:

• Scheduling school tours for parents

• Manage key administrative functions such as data entry, enrolment management, fees collection, procurement, petty cash management

• Handle enquiries regarding about our programmes

• Assist with day-to-day operations duties

• Counter duties such as collecting of school fees, issue invoices and receipts.

• Assist in morning health check

Benefits:

• Annual leave
• Paid sick leave
• AWS (13 month bonus)
• Performance bonus twice a year

Job Requirements:

• Diploma in any discipline / GCE ‘O’ level with 1 year of administrative experience

• Enjoys dealing and interacting with people, especially young children

• Organized and meticulous.

• Excellent communication and customer service skills, strong in written English

• Proficiency in Microsoft office

Duties

1. Provide administrative support to Operation Department

2. Responsible in maintaining project data in an organised manner

3. Assist in renewal of company certificates example ISO

4. Collate information and prepare project reports and document (such as progress report, work completion report, etc.) in PowerPoint, Word, Excel format for submission

5. Consolidate internal project purchase for monthly procurement

6. Liaise with suppliers to procure items at competitive pricing

7. Assist in planning and updating project schedule

8. Perform related project duties as required

9. Work collaboratively with the rest of the team

10. Assist in preparing tender documents

Requirements

· Possess minimum O’ Level, ITE certificate

· Diploma in Landscape related course or Certified Practising Horticulturist will be an advantage

· Proficient in Microsoft Office, PowerPoint, Excel, Word, Outlook

· Good communication and interpersonal skill

· Attention to detail

· Good organizational and multi-tasking skills

· Fresh graduates are welcome

The Digital and Campus Infrastructure Department provides concierge services, booking of classrooms, meeting rooms, and apartments and supports ESSEC APAC classes, workshops, and events to ensure quality delivery of on-site and virtual digital support. The department strives to provide our stakeholders an amazing campus experience.

The Office Attendant will be part of campus infrastructure team to execute support service requests from end users. The job incumbent should also have a service-oriented mindset to provide quality support services.

Main Responsibilities

Cleaning of Apartments:

• Undertake cleaning of all the apartments
• Ensure their cleanliness and hygiene
• Maintain supplies inventory in the apartments
• Change and clean the apartment linens
• Executive Programs & Events:
• Set up and tear down of banquet equipment for programmes and events
• Liaise closely with Sodexo for programmes to ensure timings for service are not missed
• Maintain inventory of pantry stocks
• Ensure tidiness and cleanliness of all pantries, including washing of used items in the sinks
• Ensure availability of pantry supplies for the pantry located on Level 3
• Serving beverages to visitors

Other responsibilities:

• Manning of reception during lunch for one hour
• Distribution of in-coming mails and newspapers
• Collection and distribution of internal mails/items
• Sending of mails at the post box or post office
• Any other ad hoc duties as required
• Manage apartment consumable inventory

Position Requirements

• Preferably with 2 years of relevant experience as an office attendant
• Prior experience in working in education sector or hospitality industry is desirable.
• Possess good organisational abilities and communication skills.
• Possess a service-oriented mindset, and friendly demeanour.
• Punctual, reliable, pleasant, accommodating, and attentive.
• Requires physical fitness to perform occasional lifting as part of the job duties.

Qualifications

• GCE N level / Nitec
• Ability to converse in English due to international work settings

Contacts

The job incumbent is required to work closely with guests, students, faculty, external lecturers, ESSEC APAC staff members from various departments, and external vendors.

Working Environment and Pace

The job incumbent will need to work independently and effectively in a dynamic work environment. Some level of flexibility and agility is required.

Terms of Employment

• Monday-Friday: 8 hours per day
• Occasionally on weekends, if required

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The School of Continuing and Lifelong Education (SCALE) was established to drive the expansion of NUS’ lifelong learning offerings in a concerted and strategic way that furthers our mission to be a leading global university, as well as fulfil our role as a public university of Singapore, shaping the future.

Through SCALE, working adults (i.e. professionals, managers and executives) who aspire to stay relevant and ahead of competition, companies looking to up-skill/re-skill their workforce, and even youths exploring quality tertiary education options, have access to NUS’ suite of innovative, world-class continuing and lifelong education offerings.

Drawing on unparalleled access to the multi-disciplinary expertise of 16 other NUS Faculties/Schools, SCALE offers youth, executive and professional development/education programmes, part-time and full-time degree programmes, as well as modular courses that may be taken singly or stacked towards certificates/diplomas/degrees that meet the lifelong learning needs of individuals. All programmes are designed and developed in consultation with the industry to ensure relevance and currency.

About the Role

To augment our manpower resources in the School, we are looking for a suitably qualified candidate to join our Academic Programmes Office (APO).

Reporting to the Head of Undergraduate Programmes, the incumbent shall build and preserve trusting relationships with students (current & prospective), alumni and valued partners (faculty & industry). The candidate must be creative and driven in building and maintaining the University’s positive image to our internal and external stakeholders, and drive a wide range of administration duties to support the smooth functioning of APO.

This role is offered on a 3-year renewable contract basis in the first instance, with the prospect of a regular open employment contract thereafter subject to satisfactory job performance during the first 3 years.

Remuneration is based on a 12-month salary structure, with annual variable bonus subject to the incumbent’s performance and the University/School’s prevailing remuneration policies.

The incumbent will be emplaced at an appropriate appointment grade based on his/her individual merits.

Key Duties and Responsibilities

Academic Programmes Development
• Secretariat support to programme development/working committees and accreditation committees
• Liaison work with Ministry of Education, NUS community, Polytechnics, and other relevant institutions/organizations
• Marketing and operational follow-through (i.e. processes and systems)
• Promote high-quality customer service processes. Understand customer needs and develop plans to address them.

Academic Programme Support and Financials
• System support (from the business user’s viewpoint) to maintain existing or launch new degree programmes
• Process applications for admission into the various degree and continuing & lifelong education programmes, based on established admission criteria, in a timely manner.
• Support programme delivery such as programme staffing from nomination to engagement, class scheduling, module registration and examination matters (scheduling/invigilation/logistics planning/present required data at the Board of Examiners).
• Support student-related activities such as registration, orientation and attending to programme/ candidature-related enquiries.
• Fee reviews for existing and new programmes.
• Assist in student financial advisory and programme quality assurance activities.
• Revenue model design and maintenance for programme partnerships
• Be student support manager to provide support to students through their academic journey, connecting them to available resources on campus.

Engagement
• Plan, coordinate and organize events/ activities to support the School’s alumni outreach objectives and priorities.
• Identify new industry partners and work closely with existing industry partners to solicit mutually benefitting projects for sponsor companies and students.
• Manage the process of assigning industry projects to students.
• Participate in outreach and networking events, and support communication/marketing initiatives.
• Cultivate and maintain long-term relationships to promote the University’s continuing and lifelong education objectives.

General duties
• Review relevant data and analyze statistics for reporting to senior management and internal/external stakeholders.
• Review and streamline processes and systems for optimal efficiency and stakeholder experience.
• Oversee communication matters within APO.
• Adhoc projects that require maturity in handling and delivery - as SCALE is a new school with much scope for growth (both in diversity as well as in volume of offerings), such adhoc projects frequently feature in the work of the unit.

Requirements

Academic & Professional Certification
• At least a good bachelor’s degree in any discipline from a reputable university
• Strong English language proficiency is essential and proficiency in Mandarin will be an advantage to attend to Mandarin speaking clients locally and in the region
• IT savvy and proficient in MS Office applications

Experience & Attributes
• Relevant work experience in a higher education environment preferred.
• Energetic and willing to work in a fast-paced, results-oriented and ambiguous work environment
• Knowledge of customer relationship management (CRM) practices
• Highly numerate, analytical and meticulous with strong administration skills
• Strong project management and organisational skills
• Good problem-solving and critical-thinking skills
• Experience in / Exposure to the following will be a definite advantage:
o PeopleSoft Campus Solution modules (viz. Campus Community, Student Records, Student Financials, Campus Self-Service, Academic Advisement)
o course and examination administration, vendor management, funding management, accreditation administration, and quality assurance
• First-rate communication and presentation skills
• Strong team player, able to work collaboratively with various stakeholders to achieve desired outcomes
• Resilient, resourceful with good problem-solving and critical-thinking skills, and thrives in a fast-paced, results-oriented and ambiguous work environment

To expedite application processing, a copy of academic certificates and transcripts from GCE O-level onwards should be uploaded via the online application portal. Salary expectations, if quoted, should be on a 12-month guaranteed basis; do not include variable components like performance bonuses, incentives & allowances.

Key Responsibilites

• Deploy Office/Microsoft 365 Environments
• Deploy Azure AD/ Microsoft Entra ID Environments
• Deploy advanced Microsoft 365 Services including Enterprise and Mobility
• Maintenance of Entra ID / On premises Active Directory environments not limited to Users, Group, OU, Group Policy management.
• Exposure in Microsoft SharePoint Administrations, and Power shell scripting will be advantageous.
• Deployment and improvements of Infrastructure on Client environments
• Assist in maintaining and deploying other Client applications and environments.
• Leading initiatives for researching and deploying and managing new applications.
• Leading IT Projects for Clients
• Coordinating various IT Staff and Operations
• Assist in managing Support Services and related deliverables.
• Working with End-Users and Vendors to support applications and environments.
• Working with Client Stakeholders on strategy and vision.
• Meeting regularly with Clients and attend Client meetings and engaging Executive Management.
• Supporting Client initiatives remotely and on-premises.

Requirement:

• 3 years or more of IT support experience is preferred.
• 1 year or more of advanced Office/Microsoft 365 experience is preferred.
• Solid experience in support management roles is preferred.
• Experience with Microsoft Azure Active Directory/ Entra ID is preferred.
• Having a worked in a highly motivated, fast-paced, critical support role
• An excellent reputation for support to end-users and leading teams
• Excellent decision making and critical thinking skills.
• Ability to meet deadlines with Projects and Assignments
• Ability to learn and support new technologies and train others.
• Must be an energetic and highly motivated self-starter with a positive attitude.
• Must be detail oriented.
• Must have the ability to multi-task.
• Must have excellent oral and written communication skills.
• Must have the ability to communicate effectively with others.

1x Cleaner (Singaporean/PR only)

Monday to Friday, 8.00am to 5.30pm

1. Carpet vacuuming

2. Sweep & Mop hard flooring

3. Clear all waste bin

4. Replace bin liners in pantry waste bins

5. Clean office furniture fittings, workstations & shelves

6. Clean and tidy office spaces

7. Clear shredding machine

8. Washing of toilets

Salary date: Every 22nd & 7th of the month only.

No daily cash.

Contact: 80116107

Team Description:

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:

• Define clear project objectives, monitor project progress, and inspire the adoption of planning and execution best practices.
• Collaborate closely with local and regional stakeholders, conducting quantitative and qualitative analysis to address key issues and develop actionable solutions for current operations.
• Design and implement reporting processes based on identified business requirements and collected data.
• Manage and track cost drivers across markets, and propose resource allocation initiatives to support the platform's growth strategy.
• Utilise strong analytical skills and a hands-on, pragmatic approach to deliver measurable results.

Requirements:

• Bachelor’s degree or above
• Minimum 2 years of working experience
• At least 1 year of working experience in a top-tier strategy consulting firm

• Ability to apply analytical thinking towards business problems
• Experience in working with data, drawing insights, developing reporting templates, and devising practical data-driven solutions
• Excellent stakeholder management skills to manage senior and cross-functional stakeholders
• Excellent written and spoken communication skills to coordinate processes and projects involving internal and external stakeholders
• Ability to coordinate tasks across various stakeholders, manage project progress, and achieve goals in a timely manner
• Ability to thrive in a dynamic and collaborative environment
• Strong work ethic and excellent ownership skills

Job Highlights

• Career Development Opportunities
• Duty Meals, Birthday Leave and Flexible benefits
• Complimentary Room Nights
• Discounted Room and Dining Rates

We are looking for a Front Office Associate to join our team

As a Front Office Associate, we rely on you to:

• Provide a best-fit solution to fulfil the customer needs
• Ensure smooth efficient guest services at all times
• Assist in enhancing the guest satisfaction scores of the hotel

We are looking for someone who:

• Takes pride in being a hotelier
• Enjoys interacting with people
• Has strong interpersonal skills
• Enjoys problem solving with a can-do attitude
• Has no fear of challenges

If you are the right person, what are you waiting for? Click the APPLY button now!

As the Senior Manager/Assistant Director, Integrated Office, you will lead the planning, implementation and continuous improvement of the Integrated Operations Centre (IOC) for Health and Social Care Division and scale up the various functions for the entire organisation in SLEC.

Responsibilities:

1. Support the Mission and Vision of SLEC

a. Be committed to SLEC’s mission and vision and support SLEC’s growth goals and strives to fulfil our strategic mandate.

2. Superior Situation Awareness and Resource Management

a. Enable the IOC to possess superior situational awareness of all capacities and utilization/efficiency rates of all facility and manpower resources across all service lines and services for SLEC on a daily basis.

b. Create business intelligence/analytics with the preparation of Dashboards and Key Performance Indicators (KPIs), which includes Wait Times for Admission, utilisation rates of facilities, efficiencies of staff and etc.

c. Drive performance management with the measurement of performance gaps and recommend improvement opportunities.

d. Collaborate with various HODs of Services/Divisions to improve efficiencies and utilisation rates of all manpower resources and facilities.

e. Liaise with HODs of Services and Centres in possible cross-deployment of manpower resources when minimum headcount/manning situations are breached.

3. Contact Centre Operations

a. Coach and manage Contact Centre Agents to ensure they deliver class-leading service quality which results in high client satisfaction scores and Net Promoter Scores (NPS).

4. Incident Reporting and Management

a. Classify, report and manage incidents using Incident Reporting matrix and protocols.

b. Alert all relevant stakeholders and senior management promptly on major incidents.

c. Facilitate After Action Reviews (AARs) after each incident with relevant stakeholders and share learnings with senior management and colleagues.

5. Care Integration

a. Harnessing technologies, collaborate with HODs to generate a 360 view of each client.

b. Collaborate with relevant HODs and facilitate the formulation of integrated and standardised care plans across various Services and facilities.

c. Facilitate the planning, development and standardisation of care plans which are outcome and evidenced based.

6. Operations Excellence

a. Assist in the formulation in the Operations Excellence Framework.

b. Map and standardise key processes across Services and facilities (including, Admission, Assessment, Financial Counselling, Care Delivery, Billing, and etc).

c. Identify improvement opportunities and work with HODs and Kaizen/Lean Champions to reduce waste, add value and improve efficiencies.

d. Collaborate with HODs to ensure compliance with Standard Work and embark on PDCA/PDSA cycles as part of the continuous improvement effort.

7. Service Excellence

a. Assist in the formulation of the Service Excellence Framework.

b. Champion the Voice of our Customers (VOC), with a holistic plan to engage, understand and improve the Satisfaction and Net Promoter Scores (NPS) of all Centres and Services.

c. Assist in the implementation of building blocks of the Service Excellence Framework. These include including the following:

i. Service Charter/Vision

ii. Service Transaction Maps (STMs)

iii. Service Measures and Metrics

iv. Service Benchmarking

v. Training and Development

vi. Rewards and Recognition, including Role Modelling

vii. Service Culture

Requirements:

1. Education and Credentials

a. Minimum bachelor’s degree in healthcare administration, business administration or relevant field.

b. Minimum 5 years experience in resource management and supervision in frontline operations.

c. Experience in healthcare/social services sector will be advantageous.

2. Job Requirements

a. Deep knowledge of healthcare service and business models, organization and operations, exposure to community health and innovation.

b. Demonstrates strategic thinking abilities.

c. Excellent problem-solving skills with strong conceptual, highly structured, and analytical capabilities to deal with ambiguities.

d. Committed, self-motivated and action-oriented personality with strong ownership to drive business performance and the success of strategy development and implementation.

e. Ability to work independently across different business units and staff levels.

f. Experience working with internal and external stakeholders.

3. Technical Skills

a. Kaizen/Lean trained with practical experience in mapping and standardizing processes.

b. Prepare Work Instructions/SOPs and Workflows for enterprise-wide implementation.

c. Experienced in managing external clients’ feedback, incident management and generating Dashboards/Reports for Leadership Team’s review.

d. Experienced in the planning and implementation of new systems/technologies enterprise-wide.

e. Strong team player with good collaboration skills with multiple internal and external stakeholders.

f. Self-driven and pro-active with high capacity in managing multiple projects/assignments simultaneously.

Proficient in the use of Microsoft Office applications.

Duties

1. Provide administrative support to Operation Department

2. Responsible in maintaining project data in an organised manner

3. Assist in renewal of company certificates example ISO

4. Collate information and prepare project reports and document (such as progress report, work completion report, etc.) in PowerPoint, Word, Excel format for submission

5. Consolidate internal project purchase for monthly procurement

6. Liaise with suppliers to procure items at competitive pricing

7. Assist in planning and updating project schedule

9. Perform related project duties as required

10. Work collaboratively with the rest of the team

Requirements

· Possess minimum O’ Level, ITE certificate

· Diploma in Landscape related course or Certified Practising Horticulturist will be an advantage

· Proficient in Microsoft Office, PowerPoint, Excel, Word, Outlook

· Good communication and interpersonal skill

· Attention to detail

· Good organizational and multi-tasking skills

· Fresh graduates are welcome

*Only shortlisted candidates will be notified.

1. Administration/Customer Service

· Handle registrations for Self-sponsored
(via Online Registrations/Phone Calls/WhatsApp/Walk-in/Emails)

· Update & Blasting of Class Schedules

· Attend and liaise with self-sponsored trainees on Queries/Scheduling of course/ Grievances via Email/WhatsApp/Calls/Walk-in

· Monthly update of Typeform (Course Schedule)

2. Administrative for Pre-Class Preparation /Class Day /Post Cl ass

· Prepare and upkeep of training & registration materials

· Ensure classrooms are always clean and tidy

· Prepare training attendance

· Issuing of invoices for self-sponsored trainees

· Collecting of payment / Deduction of SkillsFuture Credits

· Update Database/Payment Records timely and accurately

· Update of google sheet on Prebook No. & Actual No.

· Enrolment of Attendees

· Upload assessment results for in-house courses

· Maintain a good filing system

· Mailing / Regular check on Mailbox

3. Assessment - Polwel

· Manage assessment bookings

· Input trainees’ details for assessment

· Update Polwel on Prebook No. & Actual No.

· Create Credit Notes for absentee

4. Any other ad-hoc administrative duties as and when required.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour fitness center. A warm, residential ambience showcases over 1,500 Asian art pieces, and thoughtful Four Seasons care elevates every moment.

About the role

Guest Relations Manager, Front Office

The Guest Relations Manager is a key member of the Rooms Management Team, overseeing the hotel lobby and ensuring a pleasant arrival/departure experience. As the first and last impression of the hotel, this high-profile role carries significant responsibility.

What you will do:

As the Guest Relations Manager, you will oversee and mentor a dedicated team, ensuring seamless operations and exceptional guest experiences. You will manage guest arrivals, departures, and billing requirements, swiftly resolving any discrepancies efficiently by ensuring seamless communication between department managers.

Exceptional customer service is at the heart of this role. You will professionally handle guest interactions, accurately assess and respond to guest needs, provide personal recommendations, and ensure maximum guest satisfaction while adhering to all Four Seasons policies.

Your ability to act swiftly in matters related to guest and employee safety, security, and satisfaction is key, in the absence of senior managers. Financial management is vital, as you will ensure adherence to financial and credit procedures, address credit issues, and verify cash transactions for accuracy.

What you bring:

• Diploma in Hospitality Business or its equivalent
• Two (2) years of relevant experience within Four Seasons (or a top luxury group) is considered an asset
• Good organisational skills, ability to prioritize workload and handle pressure
• Excellent interpersonal skills, and problem-solving abilities with a high level of professionalism
• Proficiency in Opera is required
• Ability to communicate (verbal and written) in English. Preferably equipped to communicate in a second language.
• Kindly note that due to work visa restrictions, the position is open to Singaporeans only

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including occasional overnight shifts, weekends, and public holidays.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 132 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singaporeor follow us on www.instagram.com/FSSingaporeand www.facebook.com/FourSeasonsHotelSingapore

About the role

Guest Relations Manager, Front Office

The Guest Relations Manager is a key member of the Rooms Management Team, overseeing the hotel lobby and ensuring a pleasant arrival/departure experience. As the first and last impression of the hotel, this high-profile role carries significant responsibility.

What you will do:

As the Guest Relations Manager, you will oversee and mentor a dedicated team, ensuring seamless operations and exceptional guest experiences. You will manage guest arrivals, departures, and billing requirements, swiftly resolving any discrepancies efficiently by ensuring seamless communication between department managers.

Exceptional customer service is at the heart of this role. You will professionally handle guest interactions, accurately assess and respond to guest needs, provide personal recommendations, and ensure maximum guest satisfaction while adhering to all Four Seasons policies.

Your ability to act swiftly in matters related to guest and employee safety, security, and satisfaction is key, in the absence of senior managers. Financial management is vital, as you will ensure adherence to financial and credit procedures, address credit issues, and verify cash transactions for accuracy.

What you bring:

• Diploma in Hospitality Business or its equivalent
• Two (2) years of relevant experience within Four Seasons (or a top luxury group) is considered an asset
• Good organisational skills, ability to prioritize workload and handle pressure
• Excellent interpersonal skills, and problem-solving abilities with a high level of professionalism
• Proficiency in Opera is required
• Ability to communicate (verbal and written) in English. Preferably equipped to communicate in a second language.
• Kindly note that due to work visa restrictions, the position is open to Singaporeans only

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including occasional overnight shifts, weekends, and public holidays.

Who are you?

You will play an important role in supporting the development, implementation, and management of a high-quality network of healthcare providers by providing crucial administrative support to the TPA team.

Key Responsibilities

• Create new user accounts on internal systems and management/tracking of these user accounts.
• Ensure panel provider listings are updated at all times and sent to external stakeholders timely on a regular basis.
• Track all specialist referral requests and ensure that all requests are completed timely.
• Liaise with patients over phone calls, whatsapp or emails to assist their queries or guide them to complete making of specialist appointment.
• Scan and upload specialist documents and informing GP doctors of the updated specialist documents.
• Create invoices to clients and payment advices to clinics.
• Ensure that the invoices and payment advices are sent to external stakeholders timely on a regular basis.
• Liaise with Finance to ensure that all invoices and payment advices are in order and documented.
• Any other ad-hoc tasks as assigned.

Qualifications & Requirements:

• Fresh graduates are welcome to apply
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Must have a strong sense of responsibility and accountability
• Meticulous and detail-oriented
• Ability to work independently and prioritize tasks effectively

1x Cleaner (Singaporean/PR only)

Monday to Friday, 8.00am to 5.30pm

1. Carpet vacuuming

2. Sweep & Mop hard flooring

3. Clear all waste bin

4. Replace bin liners in pantry waste bins

5. Clean office furniture fittings, workstations & shelves

6. Clean and tidy office spaces

7. Clear shredding machine

8. Washing of toilets

Salary date: Every 22nd & 7th of the month only.

No daily cash.

Contact: 80116107

CHURCH SENIOR ADMINISTRATOR:

We are seeking to hire a Senior Administrator to manage our church office administration matters and to oversee the church premises in order to keep it safe, clean, and well-maintained. This role will be part of a team of two administrators who will have their individual focus areas while sharing some general duties.

MAIN DUTIES AND RESPONSIBILITIES:

1. Perform day-to-day clerical duties, including answering phone calls, attending to enquiries, preparation and printing of documents, managing church mail and deliveries, collating and submitting staff expense claims etc.
2. Organise a systematic filing system to ensure accurate and up-to-date records in church database, including staff records, vendor and contractor records etc.
3. Follow-up with various church ministries and prepare both hard and soft copies of weekly church bulletin.
4. Translate documents from English to Chinese, and vice versa, to support our English and Cantonese/Chinese congregations.
5. Prepare reports and other in-house materials as necessary (e.g. meeting agenda, meeting minutes, email announcements to church members, presentations etc).
6. Provide secretarial support to the pastoral & ministerial team, including contacting and scheduling external speakers and in-house interpreters for sermons and events.
7. Liaise with various church ministries and departments to provide support in administrative and logistical matters as necessary.
8. Design, update, and regularly maintain church website to ensure up-to-date information is displayed.
9. Review and recommend plans, policies, and processes concerning administration and facilities matters to improve efficiencies.
10. Oversee the upkeep and maintenance of church building facilities and stock-taking.
11. Schedule and supervise vendors and contractors to ensure maintenance and orderliness of church premises.
12. Ensure permits are renewed on timely basis (e.g. vehicle parking permit, elevator operation permit etc).
13. Unlock church gates and building doors in the morning and lock them in the evenings.
14. Perform any other ad-hoc duties as required.

REQUIREMENTS AND SKILLS:

1. At least 7 years of relevant experience in a relevant field.
2. Familiarity with Google Drive and Microsoft Office (Word, PowerPoint, Excel etc).
3. Able to speak, read, and write in English and Chinese (will be an advantage if able to communicate in Cantonese).
4. Able to work independently with minimal supervision and takes initiative to follow-up and make recommendations.
5. Possess strong organisational skill and able to multi-task with good time-management and prioritisation.
6. Having experience in supervising a team member would be an advantage.
7. Required to work at least one weekend (Saturday/Sunday).
8. Comfortable to interact with church members and visitors.