The Role Responsibilities
Job Role
The role is that of a BPM. It provides day-to‐day planning, coordination and execution support to the CoS CCIB-EA and Head of Strategy (“CoS”) and Executive Director, CEO Office, CCIB-EA (“ED CEO Office”), with the goal of enhancing the efficiency and effectiveness to the mandate of the office. Unique and challenging position requiring a combination of strategic thinking and strong analytic capabilities; accompanied by solid communication, interpersonal and administrative skills.
Strategy
Strategic Agenda Setting
· Work with the CoS and ED CEO Office, to establish and maintain a forward-looking view of business and management deliverables and effectively leverage this information to set key meetings and committee agendas that inform and advance progress.
· Recommend and help facilitate select projects that advance the agenda and effectiveness of his office, working in collaboration with other departments and staff as appropriate.
Business
Communications Planning and Execution
Inform and coordinate the CEO, CCIB’s communications activities with regard to promoting message alignment and ensuring effective delivery and follow up.
· Assist in management of communications
· Internal and external written communication materials (e.g., email, written correspondence, blog posts, etc)
· Internal and external speeches (e.g., employee events, client events, conferences, AGM, etc)
· Event management and logistical support
· Inform and coordinate the office communications activities with appropriate managers and staff with regards to promoting message alignment, and ensuring effective delivery, and follow‐up
Processes
Executive Planning and Time Management
· Establish and maintain a forward-looking view of the CEO, CCIB’s calendar, working with the Executive Assistant to ensure his time is effectively and efficiently aligned with both internal and external priorities.
· Follow up on commitments and deliverables with the CEO, CCIB’s direct reports.
· Understand and assess the expectations and requirements associated with the CEO, CCIB (internal / external; committed / requested) and coordinate preparations in collaboration with relevant departments as appropriate.
Risk Management
Tracking and Issue Management
· Work with the CoS and ED CEO Office to establish and maintain an active repository of key follow up issues emerging from internal and external activities and ensure their effective closure.
· Independently identify key issues and initiate efforts to assess and resolve them, working in collaboration with the CoS and key leaders in the bank.
Governance
Meetings
· Set and manage agenda for all CCIB MT and CCIB Business Heads meetings including minutes and action follow up.
· Prepare reports, presentations, papers, and review material to support discussions and decision making at various forums (e.g. Group MT, Committees).
· Liaise with Group Corporate Secretariat on papers and follow-up action items for Group Committees, Board Committees and Board meetings and prepare reports, presentations, papers, and review material to support discussions and decision making.
· Organise all aspects of management team and committee meetings and country visits and events.
· Coordinate and support business engagements with other teams / partners in the Bank and external parties.
Regulatory and Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Lead the CCIB team to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment].
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
· CCIB MT
· CCIB MT BPMs
Other Responsibilities
· Embed Here for good and Group’s brand and values in CCIB
Our Ideal Candidate
· University degree
· Business communication
· 8+ years of experience in a large corporate or financial institution
Role Specific Technical Competencies
· Experience in CCIB business
· Global Mindset
· Customer Focus
· Stakeholder Management
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental / maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
