Company overview

Nomura is an Asia-based financial services group with an integrated global network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Asset Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com

Aon’s Benefit Index®, Nomura’s benefits rank #1 amongst our competitors

Nomura's Operations department supports the company's business activities through efficient operational processes. The team collaborates with senior leadership, business units, and stakeholders to develop effective operational strategies, providing guidance on process design, implementation, and management to align operations with business objectives. Nomura's Operations team specializes in trade processing, settlement, custody, and asset servicing, known for providing exceptional service to clients. With a strong track record and commitment to innovation and global reach, Nomura's Operations department is well-positioned to continue driving growth and success in the financial industry.

Function Overview
The Know Your Customer (KYC) Controls team has a regional exposure covering the controls against money laundering and terrorist financing for different entities of Nomura in the region. The requirements for compliance are conferred by regulations and guidelines in different countries.

Role description

• Conduct name screening for client on-boarding or periodic review due diligence for Wealth Management clients, counterparties and other parties
• Ensure name screening alerts are handled according to Bank guidelines and procedures
• Ensure client information and documents are validated / updated correctly for name screening
• Ensure proper reasoning and justification on any escalations to FCC, Legal & Compliance teams
• Ability to work with minimal supervision, oversight and with cross region teams
• Flexible and be quick to adopt change in policies, systems and requirements

Job Requirement:

• Degree in Banking/Business/Economics/Finance
• Preferably with 1 to 2 years of relevant experience in KYC
• Knowledge of AML/KYC regulatory requirement in Wealth Management / Private Banking
• Team player and willing to take on adhoc initiatives and projects
• Accuracy, attention to details to avoid errors
• Proficient technically and analytically
• Good communication and interpersonal skills
• Good knowledge and skills on MS Excel and MS PowerPoint
• Ability to read and understand Chinese is an advantage

Diversity Statement

Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.

DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time.

Nomura is an Equal Opportunity Employer

SFID: 5630

Job Description:

• Manage your defined market and customers and meet company target for sales and profit growth.
• Identify customer needs, maintain close tabs on customers’ organisation changes/goals in order to identify new sales opportunities.
• Build long term customer loyalty and preference by working with internal functions to maintain company service levels. Look for opportunities to make a difference.
• Create a strong market presence by maintaining high standards of professionalism, and emphasizing value to customer.
• Act as the voice of customer to internal functions to improve company service levels.
• Maintain competitive intelligence of competitors’ products and offerings.
• Take appropriate action to resolves any grievances from employees, complaint by clients or dispute in a manner that protects the interest of the company and maintain a positive customer relation.
• Establishes and maintain effective employee-employer working relationship, particularly for satellite employees at clients' work sites.
• Perform other forms of ad-hoc matters assigned by the company.

Requirements:

1. 1 to 3 years’ experience working in the manpower, aviation, BPO or relevant.
2. You must be able to demonstrate previous successes in operations, customer relationship scenarios.
3. Proficient in MS office.
4. Possess excellent interpersonal and communication skill.
5. Ability to manage tight timelines in a fast-paced environment.
6. Fluent in English.
7. You are someone highly dedicated with a high degree of personal motivation and proven operations records.
8. You should be customer oriented.
9. Having a valid driver's license is an advantage.
10. Able to obtain an Airport Pass.
11. Confident in dealing with staff of all ages.
12. Strong interpersonal and communication skills, and ability to work independently as well as in a team will be required.
13. Attend networking session as and when required.

Benefits

▪ Partial work from home

▪ 13th month and performance bonuses

▪ Annual flexible benefits credits

▪ 18 days paid annual leave

▪ Supportive team

▪ Small and cosy office

▪ Convenient work location: Orchard Road

Working hours: Monday to Friday, 9am to 6pm.

The Company

Liven Nutrients is a fertiliser trading company headquartered in Singapore. At the forefront of agriculture's next wave, Liven Nutrients is committed to delivering superior fertilisers to the international market and enriching farmers' livelihoods.

Join The Team:

Liven Nutrients is on the search for team players who take pride in their work and thrive in a united effort. If you are looking to make a real difference in a dynamic industry and excel in a supportive environment, join us and grow together at Liven Nutrients.

Role Summary

Handle full set of shipping (import and export) documents.

The ideal candidate is detail-oriented and responsible and can work in a fast-paced environment. They should have some experience in handling shipping documents (such as letters of credit negotiation, bill of lading); bulk/container shipment for physical commodity; and laytime, demurrage and dispatch claims.

Duties

▪ Perform data entry.

▪ Prepare and handle import and export documents, such as letter of credit, bill of lading, permit, arrival notice, invoice, and certificate of origin.

▪ Track status of and coordinate shipment.

▪ Calculate laytime, demurrage and dispatch claims.

Requirements

▪ 1 year directly relevant experience in a similar role.

▪ Fluent in English and Chinese, to communicate effectively with the China Office.

To Apply

Salary will commensurate with experience. Please indicate your expected salary.

Candidates without experience but who enjoy deskbound admin work and are willing to learn may send your resume to [email protected]. Please tell us why you wish to join us.

Responsibilities:

• Assist in planning, coordinating and logistics for the smooth running of SMC
• training courses
• Reply to queries from the public on training and accreditation matters
• Maintain records, documentation and database for programmes/initiatives
• Assist the team in marketing and curriculum matters when required
• Any other administrative work as assigned

Interested candidates are invited to submit your resume, stating your current / expected salary and date of availability.

Our Client is a gaming start up company in Singapore, who is seeking to recruit a Game Operations Specialist.

Game Operations Specialist

Job Responsibilities

• Collaborate with influencers across various online platforms to create engaging content (such as videos or live streams) that enhances game's profile and reach within the gaming community.
• Collect, sort, and prioritize feedback from players. Your role lets our development team understand and quickly address the players' needs by turning their feedback into actionable game improvement suggestions.

Requirements

• Bachelor's degree or higher.
• A love for gaming is a must. You should be an avid gamer who understands gaming on a deeper level.
• Fresh graduates are welcome to apply
• Bilingual in English and Bahasa Indonesia to communicate with Indonesia counterparts and partners

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Responsibilities:

• Responsibilities encompass the promotion of Shipping Agency Services and involve:
  – Actively pursuing business leads to foster business growth.
  – Providing assistance on tasks such as PDA/RFQ/Inquiries as assigned by the Commercial Manager/Business Manager.
• Execution of operations related to assigned vessels, including:
  – Managing and overseeing daily vessel operations/activities in Singapore as the primary point of contact (Integrated Solutions).
  – Participation in operations-related meetings and reviews associated with the handled vessels.
  – Collaboration with Operations, Disbursement, and Credit Control Departments to ensure efficient services for all customers.
  – Coordination with relevant departments and other company offices as needed.
• Support in conducting research and market intelligence, involving:
  – Sourcing, gathering, and analyzing information on the shipping market to contribute to team and division success.
• Business Development:
  – Capability to cross-sell additional company services such as Marine Logistics, Ship Spares Logistics, Oil & Gas, Energy, and Bunker Fuel, when opportunities arise.
• Preparation and updating of reports, including:
  – Updating the “Commercial Success Plan” in the Shipping Department Share Drive and CMS.
  – Assisting the Commercial Manager in quarterly KPI Reporting.

Requirements:

• Minimum Qualification: Diploma in Shipping/Logistics.
• Specialist Knowledge: Shipping Agency.
• Strong communication skills.
• Minimum 2 years of shipping-related experience, preferably in Shipping Agency & Operations.
• Other competencies include effective communication skills, good commercial acumen, and effective interpersonal skills.

This position is responsible for assisting in the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Restaurant Manager in working with chefs and other personnel to plan menus in line with the brand’s culinary direction. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• Investigate and resolve complaints concerning food quality and service.

• Assist in dishwashing duties

• Perform other duties as assigned by management.

REQUIREMENTS

• Min Diploma or equivalent with relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

• Able to communicate in English and 1 other language

• Excellent vision required for seating guests, expediting food, cleaning equipment, and reading floor plans, charts, and schedules.

• Self-discipline and self-motivated and enjoys interacting with people and serving customers.

• Always maintain a high standard of personal hygiene with a clean appearance and neatly attired.

• Pleasant, Polite manner, Energetic, cheerful, and hardworking. Possess enthusiasm for learning and keen to get feedback for improvement.

• Ability to engage in physical activities which require long hours of standing during the working shift.

• Require to work on a rotating shift basis which includes weekends and public holidays.

Must need to work on Weekends and public holidays

Must have proficiency to speak English, Tamil, Hindi and Malay

Prepare food items for customers as requested, including special requests, in a timely and consistent manner

Determine food and supply needs based on rotating menus

Inspect food products and supplies as needed

Ensure work environment and stations are clean and sanitized

Check food before it is served to customers

Control and minimize waste

Comply with outlined safety regulations and procedures

Daily operations of the kitchen including production, preparation & presentation.

Ensure all items of highest quality at all times.

Efficient management of food costs & wastage.

Maximizing the overall food & beverage department profit.

Quality levels of production including cleanliness, sanitation & hygiene.

Creative menu planning on a timely basis

In-charge of the kitchen

Monitor kitchen flow

Inventory Daily operations of the kitchen including production, preparation & presentation.

Ensure all items of highest quality at all times.

Efficient management of food costs & wastage.

Maximizing the overall food & beverage department profit.

Quality levels of production including cleanliness, sanitation & hygiene

Creative menu planning on a timely basis

Duties and Responsibilities:

Reporting to the Operations Manager, the incumbents will be responsible for the daily warehouse and administration operations. The main duties and responsibilities will be as follows:

• Supervise & lead a team of warehouse operators on receiving, pick & pack and cross-dock activities.
• Supervise all movements of cargo in/out of the warehouse.
• Liaise with customers via e-mail & telephone for all documentation and administration matters.
• Ensure Key Performance Indexes are met for relevant activities of the account/s.
• Follow up closely with customers on operations issues, discrepancies and damages.
• Oversee all aspects of inventory control efforts and inventory personnel for the warehouse including daily cycle count and housekeeping of inventory.
• Supervise and ensure export shipments/local orders, including documentation, are delivered accurately and on time.
• Monitor warehouse productivity and drive cost control initiatives.
• Identify areas of improvement and establish innovatively or adjust existing work procedures and practices.
• Responsible for the inspection and routine maintenance of associated machines and equipment.
• Responsible for tracing and ensure consumables are in safety inventories.
• Ensure general housekeeping & cleanliness.
• Any other duties as assigned by the superior from time to time.

We are looking for...

• Diploma/Degree in Logistics/Warehouse Management and/or Industrial Engineering
• Min. 2 years of relevant working experience in warehouse/logistics.
• Fast learner with good supervisory skill
• Ability to work in a fast pace and dynamic environment
• Service-oriented and a team player
• Competent in MS Word and Excel

We Offer

• Market-leading competitive compensation
• Attractive Bonus Plan
• Learning and Development Opportunities
• Team leading opportunity
• And many more!

Job Title

BEAUTY ADVISOR

Occupation

SALES ASSISTANT MANAGER

Job Description & Requirements

1. JOB DESCRIPTION

Job Title

BEAUTY ADVISOR

Occupation

Retail Assistant

Job Description & Requirements

BEAUTY ADVISOR (LUXURY SKINCARE/FULL-TIME/PART-TIME)

International Luxury Skincare Brand

• Orchard Road
• Rotating Shift with Sundays off
• Facial therapist/ beautician are welcome
• Provide professional beauty advice and recommend products accordingly (Cosmetics and/or Skincare).
• To be able to analyze skin type and advise customers’ daily skin care regime.
• Maintain cleanliness and hygiene of the working environment.
• Manage stock take and sales reports
• With minimum 1 year of working experience
• (For beautician)
  Conduct pre & post treatments consultation for customers. Perform facial. Provide aftercare advices.
• Required to liaise with English and Chinese speaking customers
• Able to work in fast-paced environment
• Act as a team player and partner within the organization as well as the rest of the division and company
• Other ad hoc duties

Interested candidates please either submit your resume directly or write in with your resume to [email protected]. We thank you for your interest and application. Please note that only short-listed candidates will be contacted.

In addition, please kindly provide the following information;

1.What is your notice period.

2.What is your last drawn salary/ current salary.

3.What is your salary expectation.

4 What is your reason for wanting to leave your last position.

5.Do describe any inter-department duties you have experienced within a company i.e logistics, inventory, customer service and sales

6.What is your nationality?

7.If not, what permit are you holding at the moment ?

Thank you.

Our client, an UK MNC dealing with FMCG / confectioneries is seeking a 3 months contract Payroll advisor for their sales office / HQ located at Keppel Bay Tower:

• You are a specialist in a process, workstream or area in Mondelēz International Digital Services, working to support impeccable service operations.

How you will contribute

• You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive tandardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• End-to-End Payroll Processing including dealing statutory agencies.

• Working in a shared service organization, with heavy presence of Expats and Foreign Workers

• Being a good team player and influencing others including collaborating with Payroll Vendors to ensure timely and accurate payroll.

• Process design and mapping, and business requirement gathering experience. Knowledge of CPF calculations and SG taxation is a must while familiarity with Workday and PayDay! HRMS will be an advantage.

• Communicating effectively, applying interpersonal skills and taking initiative as the role requires constant coordination with workstreams, leadership and stakeholders.

Working hours: 9am to 6pm / Mon-Fri

Benefits: 4 days annual leave (Encashable), $450 flexi-benefits.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Company overview

Nomura is an Asia-based financial services group with an integrated global network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Asset Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com

Aon’s Benefit Index®, Nomura’s benefits rank #1 amongst our competitors

Nomura's Operations department supports the company's business activities through efficient operational processes. The team collaborates with senior leadership, business units, and stakeholders to develop effective operational strategies, providing guidance on process design, implementation, and management to align operations with business objectives. Nomura's Operations team specializes in trade processing, settlement, custody, and asset servicing, known for providing exceptional service to clients. With a strong track record and commitment to innovation and global reach, Nomura's Operations department is well-positioned to continue driving growth and success in the financial industry.

Function Overview
The Know Your Customer (KYC) Controls team has a regional exposure covering the controls against money laundering and terrorist financing for different entities of Nomura in the region. The requirements for compliance are conferred by regulations and guidelines in different countries.

Role description

• Conduct name screening for client on-boarding or periodic review due diligence for Wealth Management clients, counterparties and other parties
• Ensure name screening alerts are handled according to Bank guidelines and procedures
• Ensure client information and documents are validated / updated correctly for name screening
• Ensure proper reasoning and justification on any escalations to FCC, Legal & Compliance teams
• Ability to work with minimal supervision, oversight and with cross region teams
• Flexible and be quick to adopt change in policies, systems and requirements

Job Requirement:

• Degree in Banking/Business/Economics/Finance
• Preferably with 1 to 2 years of relevant experience in KYC
• Knowledge of AML/KYC regulatory requirement in Wealth Management / Private Banking
• Team player and willing to take on adhoc initiatives and projects
• Accuracy, attention to details to avoid errors
• Proficient technically and analytically
• Good communication and interpersonal skills
• Good knowledge and skills on MS Excel and MS PowerPoint
• Ability to read and understand Chinese is an advantage

Diversity Statement

Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.

DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time.

Nomura is an Equal Opportunity Employer

SFID: 5632

Responsibilities:
1. Overall operation to have in-depth knowledge of product formulation and process flow.

2. Ensure daily operations is smooth and efficient.

3.Having a keen eye on budgets and budgetary changes.

4. Communicating changes in agreements and terms to relevant parties.

5. Supporting the Director in team’s vision and process ideals.

6. Export market expansion project.

7. Ensuring staff working on processes are happy and operating efficiently.

8. Support our ad-hoc strategic initiatives such as partnerships, events or any other cross-functional projects.

Skills:

1. Active participation in strategic planning process involving setting of objectives, refining processes and development of business growth strategies.

2. Ability to lead teams to work together to achieve desired outcomes.

3. Project management skills in deployment of resources to meet tight deadlines.

4. How to handle clients, vendors and suppliers in a professional manner.

5. How to make decisions quickly based on available information.

Operations Admin

Responsibilities:

• Generate Daily and Weekly Reports:
• Create and maintain Daily Attendance Reports.
• Generate Weekly Operations Reports to track and analyze key performance metrics.
• Management of contract-related matters
• Acquisition, management and disposal of fixed assets
• Handling of board meetings/shareholders' meetings, etc.
  
• <Human Resources>
  - Recruitment, onboarding, and labour management for local employees
  - Handling related to local employment laws

- Customer Onboarding:

• <Legal>
  - Contract handling (outsourcing/agency)
  - Dispute resolution

Qualifications:

Diploma or Bachelor’s degree holders.

Proven experience in administrative roles, preferably in operations or a similar field.

Strong organizational and time-management skills.

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

Excellent communication and interpersonal skills.

Ability to multitask and prioritize tasks effectively.

Familiarity with procurement processes and financial transactions.

Job ID: 18871

• Location: Tanjong Pagar
• Working hours: 8.45am - 5.45pm
• Salary: up to $3,300 (Depending on experiences)

Job Description

• Handle contracting filling & disseminate to respective departments
• Source suppliers and negotiate for the best rate for logistics and meal selection
• Prepare and arrange contract signing with suppliers for collaboration
• Plan & share relevant information on logistics and meal selection with respective departments
• Prepare marketing materials for meal selection
• Site inspection
• Handle the invoices from suppliers
• Prepare sales reports
• Handle complaints or feedback
• Any other ad-hoc tasks that may be assigned by the Company from time to time
• Report risk management issues and internal controls deficiencies identified and provide recommendations to improve the Company's operations
• Handle risk related ad-hoc projects with other team members or departments when necessary
• Coordinate the Business Continuity Plan and keep it up-to-date
• Actively participate to update the Risk Assessment of AP Region
• Ensure that the crisis management documentation is updated on a regular

Job Requirement

• Diploma in Tourism or Hospitality studies or relevant Field
• Minimum 3 years of relevant work experience in Tourism or Hospitality industry
• Proficient in Microsoft office
• Ability to work under tight schedules with positive working attitude
• Independent, meticulous, team player, excellent interpersonal skill, positive work attitude

Interested applicants, kindly send your updated resume to Joanne (R21101135) [email protected] with the email subject header "Job Application for 18871, Senior Operations Executive ".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

• Take charge of the Accounts Receivable procedure, dealing with outstanding accounts.
• Manage employee claims and manage the cash book.
• Oversee ISO management and handle internal and external audit concerns.

Requirements:

• Diploma and above.
• At least 2 years of experience in using SAP system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

The Wolfgang Violin Studio. A music studio in the Central District offers the position of

Associate Operations Manager (Front Desk and Customer Relations)

About

Founded by Program Director Min Lee in 2009, Wolfgang Violin is named as a tribute to the world's most iconic and revered violin prodigy, Wolfgang Amadeus Mozart. Conceived to redefine how classical music is taught to young minds, the lessons are specially designed to provide students with a holistic music education. To inspire a life-long love of music from 3 years of age, we are an established music academy in Singapore that focuses on Violin, Piano, and Cello.

In-house development and training will be provided for the suitable candidate who is looking for professional career development opportunities. Required attributes :

• Outgoing person who enjoys engaging with customers.
• Proficiency in spoken and written English
• Adaptability in a fast-paced environment
• Benefits include performance and incentive bonus, medical and insurance coverage, annual and sick leaves

Interested candidates, please send resume to [email protected]and complete details on http://tinyurl.com/Associate-Mgr

Fresh graduates are welcome to apply.

This position is responsible for assisting in the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Restaurant Manager in working with chefs and other personnel to plan menus in line with the brand’s culinary direction. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs.

• Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• Investigate and resolve complaints concerning food quality and service.

• Assist in dishwashing duties

• Perform other duties as assigned by management.

REQUIREMENTS

• Min Diploma or equivalent with relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

• Able to communicate in English and 1 other language

• Excellent vision required for seating guests, expediting food, cleaning equipment, and reading floor plans, charts, and schedules.

• Self-discipline and self-motivated and enjoys interacting with people and serving customers.

• Always maintain a high standard of personal hygiene with a clean appearance and neatly attired.

• Pleasant, Polite manner, Energetic, cheerful, and hardworking. Possess enthusiasm for learning and keen to get feedback for improvement.

• Ability to engage in physical activities which require long hours of standing during the working shift.

• Require to work on a rotating shift basis which includes weekends and public holidays.

The High Priority Escalations Team is part of Global Response Operations whose mission is to advocate for and protect every person, community, and business from risk. We do this by identifying, preventing and mitigating integrity and support risks across the Meta ecosystem, particularly during critical moments.

The High Priority Escalations Team focuses on strategically investigating, enforcing and coordinating response for the most important issues on Meta’s Family of Apps. The Team designs and implements immediate and mid-term mitigation plans to implement Meta policies and leverage operational expertise.

We respond to real-time crises, identify and evaluate emerging risks, conduct risk-related investigations and assess what we could be doing to best benefit our communities. The team is responsible for understanding, communicating and mitigating new, emerging and highly ambiguous operational risks. The team has deep understanding of Meta’s systems across tools, products, policies, processes, which allows us to design and deploy a diverse set of short-term and systemic mitigation strategies to accurately respond to risk across platforms, domains, policy and regions, in close collaboration with XFN. The team is at the forefront of managing crises, elections, and other unknown or fringe issues that occur on our platforms.

This is an exciting opportunity to help drive impact and strengthen user trust on Meta’s family of apps.

This a full time role based in our Singapore office.

RESPONSIBILITIES

• Review and investigate high priority escalations across Meta’s family of apps and respond to sensitive inquiries
• Address sensitive content and ads issues, including but not limited to content relating to offensive images and writings, offensive or derogatory language, or other offensive or controversial material including graphic videos or images
• Interpret and enforce Meta’s terms of service (including but not limited to Community Standards, Advertiser & Commerce Policies and Product specific guidelines)
• Be comfortable using various internal tools for escalations management and ensure tooling gaps are surfaced appropriately
• Adapt to changing requirements and scope on escalations and prioritize requests effectively
• Solve problems on Meta’s family of apps and propose creative solutions in high pressure escalations, ambiguous scenarios and work with a sense of urgency
• Showcase grace under pressure and ensure effective and timely communication with multiple internal stakeholders including but not limited to Public Policy, Core Policy, Legal, Sales, Product and Engineering
• Work in a 24/7 Global team which requires on call shifts including rotational weekends and after-hours work
• Understand the Escalations ecosystem and leverage different teams for their primary expertise as required
• Proactively and independently gather, analyze and utilize relevant data and escalation trends to develop improvements to the overall escalation process and provide recommendations for process, policy and product improvements
• Ensure seamless collaboration with the Global team and partner cross functional teams

MINIMUM QUALIFICATIONS

• 5+ years of operations experience in Escalations Management, Risk Management, Consulting or a similar role
• Strategic thinker with proven track record of transforming operations to enhance customer experience through innovation and continuous improvement
• Demonstrated experience building relationships and influencing across functional boundaries and/or globally
• Experience managing projects and coordination with a variety of Global cross-functional partners
• Experience making judgments under tight deadlines and competing priorities

PREFERRED QUALIFICATIONS

• 3+ years in an Investigations, Trust & Safety or Online Operations role for a tech company
• Bachelor's or advanced degree in business, philosophy, policy, information systems, journalism, legal, Government entities or equivalent
• Experience with analytical tools (like Excel or SQL) to drive analytics and operational decision making
• Expertise managing projects or programs across timezones with multiple stakeholders

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Job Description:

• Manage monthly vendor payments, negotiating optimal arrangements.
• Oversee procurement and inventory process.
• Led the Accounts Receivable process, addressing overdue accounts.
• Supervise staff claims and maintain the cash book.
• Manage item codes and data in the SAP system.
• Lead periodic inventory and fixed assets counts for reporting.
• Oversee Bill of Material lists in the SAP system.
• Coordinate and liaise with HR on staff training.
• Manage ISO and internal/external auditing matters.

Minimum Diploma

5 days work week

Basic Salary: $4,000 to $4,700 depending on exp

Job Highlights

• Career Development Opportunities
• Open, friendly & dynamic working environment
• Attractive salary that commensurate with work experience & skills

Job Description

We are looking for an operations crew member, with a Class 3 or 4 driving license. Join us in making a difference to the families that matter to us. Take on the challenge of being the pillar of support for the families during their moments of grief.

Career pathway to Funeral Director available.

Job Scope:

- Offer counsel and comfort to bereaved families

- Collection and transportation of deceased

- Provide assistance to family members during rites, rituals and funeral processions

- Present the eulogy to family members on funeral day

- Assist family with ash collection

- Transport flowers, backdrop and other logistics required for the set up of wakes

- Maintain cleanliness of Company's vehicles, equipment and facilities

- Implement operations for service excellence.

- Maintain quality control procedures.

- Project a positive and professional image.

- Solve problems and make decisions at operations level.

- Other operational tasks as required

Requirements:

- Class 3 and/or 4 Driving License

- Use essential features of a computer.

Interested applicants are invited to send your resume to our HR department at [email protected] to find out more.

We regret that only shortlisted applicants will be notified.

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Reporting to the GM, the Operations Executive’s primary responsibility is to oversee and ensure smooth the day to day operations of the company, and support the company to hit growth targets and sales goal.

Job Responsibilities:

Inventory

• Update, maintain and keep accurate inventory records in system on a consistent basis.
• Monitor stock depletion and manage weekly stock withdrawals from external (bonded) warehouse to ensure optimal stock level at all times.
• Process stock transfers (consignment/ collection) and goods returns.
• Verify the accuracy of stock movements by conducting detail audits of the inventory on a regular basis.
• Report stock loss/ damage; investigate inventory errors and reconcile stock discrepancies in a timely manner.
• Track goods returns, investigate all the potential causes and suggest corrective measures for improvement.
• Oversee quarterly stock take.
• Work closely with warehouse team to create and implement effective inventory control procedures.
• Work closely with purchasing team to ensure stock sufficiency.

Operations

• Oversee daily business operations and addressing operational issues.
• Supervise warehouse and logistics team, including fleet and warehouse management, and backup when required.
• Responsible for enforcing company policies and procedures within the office.
• Liaise with different departments to improve performance and work efficiency.
• Evaluate current work processes and recommend improvements.
• Develop and maintain standard operating procedures and operational guidelines for staff.
• Educate operations team on best practices, company policies and service excellence standards.
• Ensure warehouse and fire safety are compliant with government regulations.
• Oversees warehouse/logistics equipment, property management and maintenance.
• Support the Sales and Marketing team in implementing activities and event-related operational requirements.
• Generate operational reports for management as needed.
• Other ad-hoc duties assigned.

Skills and personal qualities:

• Communicating clearly in both oral and written form
• Paying attention to detail so that operations run smoothly
• Prioritizing so that the most important matters are attended to quickly
• Exhibiting good organizational abilities in order to keep everything on track
• Possessing a goal-oriented mentality to always be on the lookout for ways to make the company more efficient
• Grasping numerical concepts in order to interpret data and make sound decisions
• Knowledge of Microsoft Dynamics 365 Business Central is a plus.

LEAD, ACCOUNTING OPERATIONS, TRADING COMPANY

SINGAPORE & TC FINANCE, OPERATIONS ACCOUNTING

WHO WE ARE LOOKING FOR

As the Lead, Accounting Operations for NIKE Trading Company B.V. Singapore Branch and NIKE Global Trading B.V. Singapore Branch (collectively known as “Trading Company”), you will be responsible for operations accounting activities in the global buy sell operations, primarily in the areas of inventory and intercompany space. You will also be expected to support project initiatives, drive process improvements and documentation across the operations accounting function.

WHAT YOU WILL WORK ON

Business Insights/Decision Support/Communication

• Manage end-to-end supply chain accounting flow across Nike trading entities, this includes responsive exception management to ensure reporting accuracy and control compliance
• Partner with Global and/or Country Controlling and cross-functional teams including Tax, Customs, Supply Chain Operation teams to stand up new/changes in processes in support of product flow flexibility
• Partner with Supply Chain Operations and/or Capability Teams in ensuring system data integrity for new/change process resolution to uphold control rigors.
• Responsible for SAP system validation on operations accounting related activities in support of business initiatives. Define relevant test scenarios and validate results within the set timeline. Provide inputs for informed decisions on user acceptance.

Business Process Excellence

• Drive end-to-end process simplification and improvements, leveraging on automation covering Intercompany and Inventory activities and reporting
• Responsible for building/maintaining relevant desk-top procedures in accordance with the established controls and policies.

WHO YOU WILL WORK WITH

You will engage and partner with a diverse group of stakeholders in Trading Company as well as across the globe, both financially and non-financially trained.

WHAT YOU BRING

• At least 6 years of relevant accounting experiences, in large MNCs with Supply Chain Operations Accounting covering Inventory and Intercompany processes, controls and legal entity reporting
• Bachelor degree in Accountancy, preferably with a Chartered Accountant or equivalent professional qualification.
• Good Knowledge of US GAAP, IFRS and SOX is necessary. Demonstrate good operational insights to ensure reporting compliance for Inventory, Intercompany Cross-charges.
• Hands-on experiences with SAP S4/HANA.
• Demonstrated SAP S4/HANA implementation experiences that cut across go-live readiness, implementation, stabilization, and transition to operations.
• Demonstrate good communication and influencing skills on complex accounting requirements.
• Ability to translate business requirements into operationalization with considerations for financial risks and controls across end-to-end processes.
• Ability to collaborate and partner effectively with multi-cultural business partners and cross-functional teams.
• Good documentation skills with proficiency in Powerpoint and Visio.
• Experience with enabling tool solutions eg Blackline, Alteryx would be an added advantage
• Proven track record of working independently, leading and prioritizing against multiple priorities, while delivering results with high quality.
• Ability to exercise a high degree of integrity and confidentiality.

The Team Leader - Spa Operations is responsible to support the various operational aspects of Damai, provide excellent customer service, coordinate staff, maintain the facility, and contribute to the overall success of the spa operations.

Requirements:

• Degree/Diploma in Hospitality/Wellness/Spa/Nursing or related fields
• At least 2 years of supervisory experience in operations and front-line customer service preferably in the hospitality, fitness, spa, medical or related industry
• Proven hands on experience in delivering face/body work ideally within a luxury spa setting
• Proficient in English; strong in both verbal and written English
• Able to work on weekends, public holidays and perform shift work
• Able to work on Microsoft Office, Word, Outlook, Excel proficiently
• Strong team player with good interpersonal skills
• Strong organizational and analytical skills
• Service oriented with an eye for details
• Flexible and able to embrace and respond to change effectively
• Able to work independently and has good initiative under dynamic environment