Total 257 pr agent job vacancies in Others category in Singapore

Board / Attend vessel to projects and tasks as assigned.

Proactive in monitoring port call progress, timely updating and communication with all stakeholders.

Willing to work irregular hours to cater to the different ship arrival time. Remains calm and copes with any emergency events and tight work deadlines

Job Requirements:

Responsible and have commitment for works.
Good team player with positive attitude.
Able to work independently.

Experience from the marine industry, preferably ships agency operations

Training provided to bring the candidate up to speed with the requisite knowledge to perform the job

Roles & Responsibilities

We are an established maid agency. We supply domestic helpers from Indonesia, Myanmar and India.

Seeking experience SALES Personnel to join our family orientated company. We believed in work life balance!

SALES PERSONNEL Responsibilities:

• Perform a variety of tasks to offer exceptional service to customers.
• Communicating with customers over the phone and emails.
• Able to communicate and coordinate well with peers.
• Able to work independently and with minimum supervision
• Handle Enquiries and Requests

Requirements:

Experience working in Maid agency or Sales industry is an advantage .

Average PC knowledge in Microsoft Words & Excel.

Good communication skills with good customer service

Responsible and meticulous at work

Able to multi-task & meet datelines

Friendly and willing to learn attitude!

We offer attractive package for the right candidate!

Front Desk Agent

Brief Job Description

As a Front Desk Agent you will serve as our guests’ first point of contact and manage all aspects of accommodation needs. Your responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.

A great customer service and work experience in the hotel industry is a great advantage. Ultimately, you will help create a pleasant and memorable stay for our guests. To be successful in this role, you should have a pleasant personality, as this is also involves customer service. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus.

Responsibilities

● Perform all check-in and check-out tasks

● Manage online and phone reservations

● Inform customers about payment methods and verify their credit card data

● Register guests collecting necessary information (like contact details and exact dates of their stay)

● Welcome guests upon their arrival and assign rooms

● Provide information about our lodging facility available rooms, rates and amenities

● Respond to clients’ complaints in a timely and professional manner

● Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs

● Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests

● Upsell additional facilities and services, when appropriate

● Maintain updated records of bookings and payments, practice of all governing regulations to lodging operations, compliance to PDPA, etc.

Requirements

● Work experience as a Hotel Front Desk Agent, Receptionist or similar role

● Experience with hotel reservations software, like Cloudbeds, Opera and other PMS

● Understanding of how travel planning websites operate, like Booking and TripAdvisor

● Customer service attitude, Excellent verbal communication (Mandarin and English proficient in communication & writing) and great interpersonal skills

● Excellent communication and organizational skills

● Degree in hotel/hospitality management is a plus

● Positive attitude, excellent communication and organizational skills

● Working knowledge of various computer software programs (MS Office, PMS software, POS, InfoGenesis, etc.) and able to perform cashiering duties

Interested applicants kindly apply through this job portal and I will be in touch with you shortly.
Regret only shortlisted candidates will be notified.

Goh Boon Hui R24122338

Just Recruit Singapore Pte Ltd - EA12C6295

Roles & Responsibilities

We are an established maid agency. We supply domestic helpers from Indonesia, Myanmar and India.

Seeking experience SALES Personnel to join our family orientated company. We believed in work life balance!

SALES PERSONNEL Responsibilities:

• Perform a variety of tasks to offer exceptional service to customers.
• Communicating with customers over the phone and emails.
• Able to communicate and coordinate well with peers.
• Able to work independently and with minimum supervision
• Handle Enquiries and Requests

Requirements:

Experience working in Maid agency or Sales industry is an advantage .

Average PC knowledge in Microsoft Words & Excel.

Good communication skills with good customer service

Responsible and meticulous at work

Able to multi-task & meet datelines

Friendly and willing to learn attitude!

We offer attractive package for the right candidate!

Front Desk Agent

Brief Job Description

As a Front Desk Agent you will serve as our guests’ first point of contact and manage all aspects of accommodation needs. Your responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.

A great customer service and work experience in the hotel industry is a great advantage. Ultimately, you will help create a pleasant and memorable stay for our guests. To be successful in this role, you should have a pleasant personality, as this is also involves customer service. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus.

Responsibilities

● Perform all check-in and check-out tasks

● Manage online and phone reservations

● Inform customers about payment methods and verify their credit card data

● Register guests collecting necessary information (like contact details and exact dates of their stay)

● Welcome guests upon their arrival and assign rooms

● Provide information about our lodging facility available rooms, rates and amenities

● Respond to clients’ complaints in a timely and professional manner

● Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs

● Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests

● Upsell additional facilities and services, when appropriate

● Maintain updated records of bookings and payments, practice of all governing regulations to lodging operations, compliance to PDPA, etc.

Requirements

● Work experience as a Hotel Front Desk Agent, Receptionist or similar role

● Experience with hotel reservations software, like Cloudbeds, Opera and other PMS

● Understanding of how travel planning websites operate, like Booking and TripAdvisor

● Customer service attitude, Excellent verbal communication (Mandarin and English proficient in communication & writing) and great interpersonal skills

● Excellent communication and organizational skills

● Degree in hotel/hospitality management is a plus

● Positive attitude, excellent communication and organizational skills

● Working knowledge of various computer software programs (MS Office, PMS software, POS, InfoGenesis, etc.) and able to perform cashiering duties

Interested applicants kindly apply through this job portal and I will be in touch with you shortly.
Regret only shortlisted candidates will be notified.

Goh Boon Hui R24122338

Just Recruit Singapore Pte Ltd - EA12C6295

Summary of Responsibilities
• Demonstrates effective, clear and professional written communication to customers
• Provides prompt and efficient service to users including appropriate escalation of any issues.
• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
• Actively seek solutions through logical reasoning
• Demonstrates strong problem solving capabilities and assist customers in case of any issues

Requirements

• 1 year experience in customer service domain
• Demonstrates effective communication, composure, and professional attitude

For Parkway Parade Outlet

Basic Benefits
- Yearly Leave and other benefits (Upon Employment Confirmation)

Job scope

• Assist players when they need assistance for rearranging items
• Daily housekeeping
• Provide instructions and tips to players on how to play the game
• Positive attitude towards customers
• Monthly stock-taking
• Data entry using Microsoft Office

Requirement:

• SG/PR applicants only
• Able to work on weekends and public holidays

For interested applicants, please WhatsApp: 87716678

Job Descriptions

Position Overview:

The Office-Based Reservation Agent / Guest Relations Executive at Garibaldi Italian Restaurant & Bar is a pivotal role that involves managing reservations, handling event inquiries, maintaining relationships with third-party reservation partners, overseeing catering requests, responding to emails, and supporting various marketing and financial partnerships alongside the Marketing Manager and General Manager. This role is crucial to ensuring that our guests have a seamless and memorable experience when dining at our restaurant.

Key Responsibilities

1)Reservations Management:

• Handle reservation inquiries via phone, email, and online channels.
• Ensure accurate and up-to-date reservation records.
• Work closely with the restaurant team to optimize seating and table allocation.

2)Event Inquiries:

• Respond to inquiries related to private events, parties, and special occasions.
• Coordinate event bookings, including menu selection, seating arrangements, in house site views and special requests.

3)Catering Services:

• Manage catering inquiries and orders for off-site events.
• Ensure the timely and accurate delivery of catering services, meeting the client's expectations and ensuring proper internal communication with operations.

4)Third-Party Reservation Partners:

• Foster and maintain strong relationships with third-party reservation platforms such as Chope, Quandoo and Dining City.
• Collaborate with partners to maximize restaurant reservations and visibility.

5）Email Correspondence:

• Respond promptly and professionally to email inquiries from guests and potential customers.
• Provide detailed information about the restaurant's offerings, menus, and special promotions.

6) Marketing and Financial Partners:

• Collaborate with marketing partners to promote the restaurant's offerings and events via the support of privileged partnerships.
• Assist with financial partnership activities, including payment processing and invoicing together with Finance Department.

Job Requirements

• 2 years of related experience
• Previous experience in a reservation, guest relations, or customer service role is preferred.
• Exceptional communication and interpersonal skills.
• Proficiency in using reservation management software.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Knowledge of the restaurant industry, especially Italian cuisine, is a plus.

Working hours

• 5 days work/ week

Summary of Responsibilities
• Demonstrates effective, clear and professional written communication to customers
• Provides prompt and efficient service to users including appropriate escalation of any issues.
• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
• Actively seek solutions through logical reasoning
• Demonstrates strong problem solving capabilities and assist customers in case of any issues

Requirements

• 1 year experience in customer service domain
• Demonstrates effective communication, composure, and professional attitude

Job description

1. Create content for marketing
2. Develop a marketing communications plan and media relations strategy
3. Source for opportunities for sponsorships and partnerships
4. Coordinate press releases and events
5. Review and manage PR budget and goals

Job requirements

1. Strong understanding of social media channels
2. Strong communication and relationship-building skills
3. Exceptional marketing strategy skills
4. Thorough knowledge of current industry trends
5. Must be prepared to work during weekends and public holidays

If you’re looking to make a difference in the marketing industry, this role is for you. You will join an award-winning agency in Asia, known for pioneering industry-first innovations in APAC for iconic, global brands in the beauty, health, and lifestyle sector.

We’re recruiting for a passionate Director, to shape the organisation culture and provide strong leadership to the team. You will also be actively engaged in the agency’s growth strategy – including new business pitching and agency product development and offerings. You will seamlessly integrate with the Digital and Creative teams to evolve the traditional strategic planning practices into the creative, digital brand-building world.

COMPANY CULTURE

The agency culture is dynamic, collaborative and progressive. They pride themselves in fostering a culture that values diversity, equity, and inclusion (DEI). The agency recognizes that a diverse workforce enriches creativity and innovation and promotes a more comprehensive understanding of the world. The agency actively encourages employees from different backgrounds, ethnicities, genders, and abilities to bring their unique perspectives to the table, creating an inclusive environment where everyone feels heard and valued.

Alongside its commitment to DEI, the agency also places great importance on mental wellness. We offer various benefits and programmes prioritising mental health, such as employee assistance programs, flexible working arrangements, and day offs for mental wellness activities.

The agency company culture includes wellness benefits, mental health off days, and comprehensive health for your overall wellbeing.

WHAT YOU’LL DO:

• Serve as the client relation leader for key clients and manage client portfolios
• Regional planning and local market implementation - culture decoding of local consumer insights, creative ideation and activations, providing guidance and quality control for execution excellence to SEA market specialists
• Proactively generate new ideas and opportunities to ensure client program success
• Lead a regional team, including SEA market and digital specialists, to deliver quality strategies and execution to clients
• Serve as a role model to team members and create opportunities to enhance the growth of team members
• Identify opportunities for agency/team learning and develop tools/suggestions to expand agency knowledge and understanding
• Demonstrate ability to help teams understand how industry, cultural or media-driven issues can directly or indirectly affect the client.
• Play an integral role in shaping the organizational culture and provide strong leadership to junior team members
• Play an active role in the agency’s new business efforts; take responsibility for the majority of the planning input on pitches, and being the planning representative for the agency in creds
• Work closely with senior leadership to manage account profitability through oversight of team’s productivity

If you can do that, you have what it takes. It might help if you have:

• Experience of 10 years and above in PR, Integrated Marketing Communications, and/or digital
• Display a strong understanding of industry trends to see where the agency can identify opportunities to grow.
• Agency experience is essential; experience managing a small-sized team
• Excellent knowledge and experience in the Southeast Asia markets
• Experience in strategic communications and growth strategy
• Corporate communications and/or experience is an advantage
• Leadership and stakeholder management skills – confident, vocal, and focused
• Detail-minded, independent and a good team player

DeVries PERKS:

• Monthly mental health day
• Hybrid; 3-5 days in office
• Monthly health & wellness stipend
• Work-from-home flexibility
• Mental wellbeing support through Employee Assistance Program counselling phoneline

ABOUT DeVries Global

DeVries Global is a mid-sized brand communications agency that combines the fast-moving, client-centric culture of a boutique with a global footprint across three regions: NA, Europe and Asia. Founded 40+ years ago with 20 people in New York, the agency has since grown to 200+ global citizens across creative capitals around the world: London, Berlin, Beijing, Shanghai, Singapore and Taipei.

We are the First Cultural Communications Agency. What makes our approach unique is that we tackle client problems from culture-in vs. consumer-out. We focus on the future as we decode culture for our clients and have operationalized our mission of creating influence across every aspect of how we work.

We have a carefully curated list of clients across a range of consumer industries, including healthcare, beauty, lifestyle. Our specialty is 360° integrated marketing communications and we excel in driving commerce, elevating brand relevancy and driving consumer affinity and engagement. To learn more about us visit: devriesglobal.com / Linkedin / instagram.com (DeVries Singapore)

DeVries Global is proud to be an equal opportunity employer. DeVries Global is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

Personal data held by DeVries Global relating to employment applications will be used in accordance with our Recruiting Privacy Statement, which is available on our website.

Due to the large number of applications received, we apologize if we are unable to provide a response or feedback on unsuccessful applications. We appreciate the time taken to apply for the role and your recent interest in DeVries Global.

Roles & Responsibilities

We are an established maid agency. We supply domestic helpers from Indonesia, Myanmar and India.

Seeking experience SALES Personnel to join our family orientated company. We believed in work life balance!

SALES PERSONNEL Responsibilities:

• Perform a variety of tasks to offer exceptional service to customers.
• Communicating with customers over the phone and emails.
• Able to communicate and coordinate well with peers.
• Able to work independently and with minimum supervision
• Handle Enquiries and Requests

Requirements:

Experience working in Maid agency or Sales industry is an advantage .

Average PC knowledge in Microsoft Words & Excel.

Good communication skills with good customer service

Responsible and meticulous at work

Able to multi-task & meet datelines

Friendly and willing to learn attitude!

We offer attractive package for the right candidate!

Convenience Store Located Behind Tampines Polyclinic.

Nearest Bus Stop: 4, 8, 15, 18, 19, 27, 28, 29, 37, 38, 81, 129, 15A, 168, 291, 293, 298, 29A.

Looking for Retail Associate / Cashiers to join our crew.

Start ASAP

Multiple Vacancies Available.

2x Part Time

*** Must be 21 Year old and above. (Statutory Age Requirement in Shop for Sales of Tobacco and Beer/Wine/Liquor)

Job is Suitable for older workers.

We are a local brand, looking out for individuals to work in our retail shop (Convenience store in Tampines Area).

Attending to customer

Cashiering

Receiving and processing of incoming stocks

Serves customers promptly and warmly

Attend to customer enquiries, To help customers search for suitable products if needed

Other ad-hoc duties assigned

Working Hours

Sat & Sun, 7am-3pm

Salary Range:

Part time, $8/hr.

Interested, Call or Whatsapp your particulars to Mr Ong @ +65 8205 5040 to arrange for an interview.

(please include Name, Age, Nric, Address)

About Us

Holiday Inn Singapore Little India

Travel is a journey. We help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stay brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952. So if you can help us spread the joy of travel to all, we'd love to give you a warm welcome to the Holiday Inn® family.

Job Overview:

Responsible for all activities relevant to the Front Desk such as the reception, check-in / out, rooming of all Hotel guests, cashiering, foreign exchange, and assisting them with inquiries.

Your Day-to-Day Job Responsibilities:

FINANCIAL RETURNS:

• Maintains cashier float and ensures accurate daily report of all money received

• Performs the audit balances and prepares all works for audit in an orderly fashion

• Upsell established upsell packages to guests to improve the Hotel’s RevPAR and Total Revenue

PEOPLE:

• Interacts with guests and individuals outside the hotel including, but not limited to, current and potential clients, owning company representatives, suppliers, competitors, and other members of the local community.

GUEST EXPERIENCE:

• Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s names at every opportunity

• Registers and rooms all arrivals according to established procedures

• Performs check-in, check-out, and room change procedures and ensures all data are entered completely into the hotel systems in accordance with the reservation

• Cashes hotel guest’s personal and travelers' checks and assists with currency exchange

• Responsible and attends to guests’ requests of using the service safety box at all times

• Knowledgeable of all special promotion procedures, for programs such as; Seasonal Packages, Frequent Flyers Programs, and also Intercontinental Hotels Group Loyalty program (IHG Rewards Club)

• Attends to guest’s complaints, inquiries, and requests, referees problems to supervisor/Duty Manager if he/she is unable to assist

• Is familiar with other properties within InterContinental Hotels Group so that guests indicating any next destination on the registration card can be “sold” an onward booking to another hotel within InterContinental Hotels Group brands

• Does everything possible to ensure that the guests depart the hotel with a positive impression of hotel service

• Maintains comprehensive knowledge of standard reservation procedures including correct forms to use, how to read telex, e-mail, and messages, and how to interpret availability sources within the reservation systems

• When on night shift, checks night report, prepares the morning report, and prepares all necessary forms for the guest's arrival

RESPONSIBLE BUSINESS:

• Maintains an intimate knowledge of departmental standards and procedures

• Keeps abreast of all modifications to accounting policies and procedures

• Maintains exemplary deportment standards of behavior and appearance and attitude as expected in an IHG Brand

• Takes a personal interest and pride to ensure that the front desk work area is kept clean and in an orderly state at all times

• Endeavors to maintain the high standards of the hotel with particular regard to the importance of IHG Loyalty Program members and other VIPs and with reference to the hotel and to be a health or safety hazard

• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines

• Be aware of duty of care and adhere to occupational, health and safety legislation, policies, and procedures

• Be familiar with property safety, first aid, and fire and emergency procedures and operate equipment safely and sensibly

• Initiate action to correct a hazardous situation and notify supervisors of potential dangers

• Log security incidents and accidents in accordance with hotel requirements

What we Offer:

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

• Duty meals

• Birthday Leave on your birthday month

• Monthly LOVE Hour

• Extensive coverage of Medical, dental & optical benefits

• Insurance Coverage

• F&B Discount at restaurants within IHG Singapore Hotels

• Special Employee Rate at all IHG Hotels worldwide

• Room to Grow opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved, and grow. And because the Holiday Inn Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6,000 hotels in over 100 countries around the world. So whoever you are, whatever you love doing, bring your passion to Holiday Inn and IHG and we’ll make sure you’ll have Room to be yourself. Find out more about joining us today by going to careers.ihg.com.

Employability Partner: NTUC’s e2i (Employment and Employability Institute)

Summary of Responsibilities
• Demonstrates effective, clear and professional written communication to customers
• Provides prompt and efficient service to users including appropriate escalation of any issues.
• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
• Actively seek solutions through logical reasoning
• Demonstrates strong problem solving capabilities and assist customers in case of any issues

Requirements

• 1 year experience in customer service domain
• Demonstrates effective communication, composure, and professional attitude

iHelper is a maid agency whose vision is to see delighted families and happy helpers with dignified employment in every home. Our mission is to provide superior quality employment services in Singapore’s domestic helper industry and to inspire hope, elevate dignity and champion the well being of foreign domestic helpers in Singapore.

You can find out more about us at www.ihelper.sg and read what our customers say about us at https://maps.app.goo.gl/hHUGUMP2AiasHaj99

We are looking for an experienced EA Personnel and/or Key Appointment Holder to join our growing organisation for a 6 months attachment. This position reports to the Sales Manager.

To be a successful EA Personnel / Key Appointment Holder, you should be sales oriented and possess excellent communication and interpersonal skills. You should be proficient and knowledgeable in handling all employer and FDW matters independently.

At iHelper, we seek to establish an organisational culture where every member of iHelper feels happy coming to work; doing good and finding meaning and satisfaction in their work and relationships with colleagues.

We are committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplace.

Individual to be involved in:

(1) sourcing for potential employer and jobseekers

(2) understanding the personal profile, skillsets, experience, salary expectations and aspirations of the jobseekers

(3) discussing with employers the needed skills and other characteristics of the workers to be employed or contracted

(4) matching jobseekers with employers; negotiating on the terms of the employment

(5) preparing all the necessary documents and undertaking the necessary formalities according to national regulations and requirements to finalise the hire

(6) ensuring that the employment contracts meet legal requirements and that they are signed

(7) coordinating training programs

(8) provide after-sales follow-up and service

(9) mediate between the workers and employer when problems arise

Competencies required

1. Communication skills - correspond with candidates and employers via email, on the phone, and in person. You are expected to act as the point person for the candidates, employers, and a liaison between the two parties throughout the hiring process. Demonstrate diligence in your communication and follow-up. Provide timely and accurate information.

2. Relationship-building skills - establish positive connections with candidates and employers which will lead to immediate or future sales potential.

3. Marketing and social media skills - market the company and jobs to potential employers and candidates by finding the best channels, writing convincing job posts, leverage technology and social media to increase the reach of your job ads.

4. Sales skills - pitch the job to the candidates as well as the suitability of the candidates to the employers. Address questions and concerns from both parties to close the sale.

5. Use of technology - use of our software platforms to digitally prepare and sign all the documents and processing required to formalise the hiring.

6. Mediation and counselling skills - perform a 3 party mediation when issues or disputes arise during the employment to see if there is a way to assess the reasons and circumstances leading to the breakdown in employment relationship and address the gaps. If there are any misunderstanding, agree on the steps to resolve them amicably.

7. Knowledge of Ministry of Manpower Employment Regulatory Frameworks - adhere to all rules, regulations and professional codes of conduct laid down by the Ministry of Manpower and the Association of Employment Agency of Singapore. Be able to provide professional advice on matters relating to FDW and MOM policies and guidelines.

1. More than one year working experience in labor agency business;

2. Have a Singapore employment agency license, that is, a BASIC or KAH certificate is preferred;

3. Singapore citizens or Singapore PRs are preferred;

4. Experience in employment agency in Singapore is preferred;

5. Understand the working process of the labor intermediary market;

6. Willing to develop customers and recruit business in the market, the better the performance, the higher the commission.

7. Assist the director in arranging and developing the overseas labor service market.

8. Commission 50% or more

9. Other tasks assigned by the director.

What do we expect from you?
Under the general guidance of the Reservation Supervisor or any other authorized by the management, handle all room reservation inquiries to the required standard, maintain accurate and complete records of all reservations, and take every opportunity to maximize revenue potential for the hotel through the upselling and increasing length of stay.
How your day looks like:
• Accountable for maximizing revenue by converting reservation inquiries in accordance with the hotel selling strategy and providing an excellent standard of customer service.
• To answer all incoming reservation inquiries, by telephone, or email, in a timely manner, to the agreed departmental standard, and wherever possible convert them into bookings.
• To be fully knowledgeable in the operation, functionality, and standards required in using Opera and TARS Systems.
• To adhere to the minimum rate / minimum stay selling strategies, as implemented by the revenue. team, whilst always attempting to gain the highest possible revenue advantage for the hotel
• To input reservations into the Opera reservation system, ensuring all details are accurate and complete in line with agreed departmental standards.
• To update any special requests and billing details in Opera.
• To provide polite and friendly responses to all incoming telephone inquiries.
• To be fully aware of the hotel’s facilities and pass the information on to the customers, and maximize hotel revenue by taking every opportunity to up-sell products and hotel services wherever possible.
• To process all inquiries and reservation confirmations on the same day as receipt.
(Cut off time daily: 4.30 pm)
• To maintain accurate filing systems for all correspondence within the department.
• To build a good rapport with customers / regular bookers on the telephone to encourage future loyalty and business opportunities.
• To identify potential sales leads for the sales team to develop future accounts.
• To be aware of the hotels’ financial targets and the contribution made by the reservations team in achieving those targets.
• To ensure a high degree of personal skills, accuracy and attention to detail, and a positive attitude.
• To perform as part of a team, assisting colleagues where necessary and carrying out relevant duties as requested by the Reservations Supervisor and Director of Revenue Management.

How do I deliver this?
Tell it like it is- Authentic, honest, you mean it, sincere, true.
Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

What do we expect from you?

Under the general guidance of the Front Office Manager or any other authorized by the management, perform all duties connected with arriving and in-house guests, ensure that all our regular and VIP guests receive high quality, personalized service, an Engaging, Dynamic Guest Experience and maintain our guest recognition program.

How your day looks like?

• Actively welcome, greet and check guests in
• Inform guests with savvy knowledge of hotel, its services, the city, and local ‘happenings’
• Ensure all requests are dealt with accurately and they receive the appropriate service, attention and follow up
• Differentiate between guest types and handle them in the appropriate manner; guests with confirmed or claimed reservation, walk ins, VIP guests, groups, etc.
• Follow up on all arrivals using the prescribed procedure, modification of registration cards, special requests, rate changes, room changes and account inquiries, reservation inquiries
• Deal with all guest requests, accidents and/or thefts promptly, no later than within a 20 minutes response time, record all matters in Nuvola or hotel internal specific communicating system
• Update and maintain the reception hand over book, pass on all guest feedbacks to the Manager on duty so appropriate action may be taken
• Ensure guest privacy and security, any confidential guest information is not disclosed and processes are aligned with Mondrian Singapore Duxton confidentiality standards
• Ensure the correct procedure and policy standards are adhered to
• Ensure all necessary supplies are available for the front desk, manage par stock and order supplies
• Comply with hotel credit policy as it relates to cash payments; credit card payments; account to company; voucher payment; third party payment, international currency, etc.
• Encourage up-selling in order to maximize rates
• Ensure work areas are cleaned and maintained at all times

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

• Actively welcome, greet and check guests in
• Inform guests with savvy knowledge of hotel, its services, the city, and local ‘happenings’
• Ensure all requests are dealt with accurately and they receive the appropriate service, attention and follow up
• Differentiate between guest types and handle them in the appropriate manner; guests with confirmed or claimed reservation, walk ins, VIP guests, groups, etc.
• Follow up on all arrivals using the prescribed procedure, modification of registration cards, special requests, rate changes, room changes and account inquiries, reservation inquiries
• Deal with all guest requests, accidents and/or thefts promptly, no later than within a 20 minutes response time, record all matters in Nuvola or hotel internal specific communicating system
• Update and maintain the reception hand over book, pass on all guest feedbacks to the Manager on duty so appropriate action may be taken
• Ensure guest privacy and security, any confidential guest information is not disclosed and processes are aligned with hotel confidentiality standards
• Ensure the correct procedure and policy standards are adhered to
• Ensure all necessary supplies are available for the front desk, manage par stock and order supplies
• Comply with hotel credit policy as it relates to cash payments; credit card payments; account to company; voucher payment; third party payment, international currency, etc.
• Encourage up-selling in order to maximize rates
• Ensure work areas are cleaned and maintained at all times

JK Tan (R1875280)

Job Expert Pte Ltd (Co Reg: 202007543Z; EA License 21C0766)

By submitting your personal data and/or resume, you are giving consent to collect, use and disclosure of your personal data and/ or resume by the company (or its appointed EA ) for the purpose of the processing and administration relating to this job application.Only shortlisted candidates will be notified

Are you a people person who thrives in dynamic environments? Do you have a passion for providing excellent customer service? If so, we want you on our team as a Visitor Management Agent!

Why You'll Love This Role:

• Gross Salary: Earn a steady income of $2,000 monthly.
• Location: Simei
• Working Hours: Rotating Day Shift (7am to 230pm / 230pm to 10pm), 5D1O, Rostered
• Commitment Period: 1-Year Contract

What You'll Do:

• Visitor Registration: Assist in efficiently registering visitors to ensure a smooth process.
• Customer Service Excellence: Provide top-notch customer service at the gantry, creating a welcoming atmosphere.
• Crowd Control: Manage and direct visitor flow to maintain order and safety.

What We're Looking For:

• Availability: Must be able to commit to weekends and public holidays.
• Technical Skills: Basic PC skills required.
• Physical Stamina: This role requires long periods of standing.

Join Us Today!

Become a vital part of a dedicated team that values efficiency, customer satisfaction, and excellence. Apply now and start your journey with us, where every interaction makes a difference!

We regret that only shortlisted candidates will be contacted. Thank you.

I hereby give consent to Certis CISCO Security Pte Ltd and its subsidiaries to access my job application for the position applied and other positions that I may also be considered for and to use and disclose my personal data submitted in or as part of my job application to law agencies, government representatives and prospective clients. (DATA PROTECTION: The Company is committed to respect the statutory rights to privacy of all job applicants. However, we obtain, monitor, process and disclose personal information regarding employees and prospective employees to meet our need and according to applicable laws. For more information on our Personal Data Protection Policy, please visit https://www.certisgroup.com/privacy-policy.

Employment Agent (FDW) - WOODLAND OFFICE / WORK FROM HOME TELESALES

Company UTD KPI for FDW placement

Job description:

This position reports to the branch manager. Honest Recruiter Pte Ltd is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplace.

Responsibilities:

Individual to be involved in:

1. Trainee will have a track record as a successful Recruitment Consultant within a Recruitment Agency, with a good record of billings into FDW market.

2. Trainee will have some experience of leading a team, and will have the ability to motivate staff to achieve targets, objectives and company incentives.

3. Trainee's skills set will include coaching and training of Recruitment Consultants, monitoring performance through KPIs, management through day plans, monthly business reviews, client visits, business development etc.

4. Trainee will be adaptable, capable of managing through change and be both customer and team focused.

5. Trainee will achieve good individual sales skills you will have commercial and market acumen, strategic thinking and good planning skills.

Competencies:

1. Proactively driving branch sales, maximising revenue, and increasing profit margins; to ultimately increase the profitability and sales revenue of the branch.

2. Identifying and capitalising on new business opportunities and ensuring that strategy is set and realised by the team.

3. Ensuring that all company operating policies and compliance procedures are adhered to and liaising with the compliance team with regard to branch audits and best practice methods, where necessary.

4. Ensuring that all members of the branch provide the highest standard of professionalism to clients and candidates.

2 months probation period

Basic $1400 + Incentives + Commission

Honest Recruiter Pte Ltd

EAL : 20C0398

We are looking for a Coordinator (PR) to join our growing Integrated Communications team. If you are eager to build a career in B2B communications and hone your skills across areas including content development, account management, client and media relationship building, and business development, you might be just the person we need.

Finn Partners Singapore is an integrated marketing agency, offering a full suite of communication services spanning public relations, digital marketing, content marketing, marketing analytics and insights, and social media marketing.

As part of your day-to-day job, you will:

• Provide general support and coordination on your accounts
• Liaise with the client on day-to-day account deliverables
• Deliver reports and provide updates to clients
• Research and produce quality first drafts of B2B content for earned and owned media
• Conceptualize and pitch story ideas to the media, and coordinate media opportunities/engagements
• Cultivate relationships with the media
• Be actively involved in new business development, including actively contributing to brainstorm sessions, research, story development, creative ideas, as well as strategies and media outreach tactics

We are looking for someone who:

• Has 1-3 years of working experience, agency experience preferred but not necessary
• Enjoys working in a fast-paced environment
• Constantly hones their craft in communications and content
• Writes well across a variety of topics, and grasps how to communicate the business messaging for B2B clients in tech, energy, and more
• Learns quickly, independently, and proactively
• Cares deeply about the work they do, and the people they work with
• Manages their time effectively
• May fall short of 1-2 requirements, but is ready to challenge themselves and grow with us

We’re committed to building a healthy, happy team, starting with:

• 20 days of annual leave
• 4 days of mental health leave annually (no questions asked)
• FINN-ishing early once a month to rest, relax, and recharge
• Flexible working arrangements (in terms of hours, locations, and outfits)
• A competitive salary and benefits package
• A well-stocked pantry
• Lots of fun, laughter, and love

What's great about FINN?

FINN offers the best of both worlds — the heritage of a homegrown agency, plus a global network spanning 34 cities. We’re proud of our 1,800-strong team around the world and believe (relentlessly) in the work we do.

With us, you’ll get to support some of the biggest (and seriously cool) companies in the world. Uncover the world of endless transformation and get behind the latest technologies in every industry — from cybersecurity to healthcare.

Will it be fun? You better believe it. Check out our Facebook page and find out more about the kinds of things we get up to.

Provides prompt, courteous and efficient service at all times, and ensure a constant high standard of pre-arrival experience provided to our guests.

Ensures that all reservations are entered accurately, and database update maintained consistently.

Ensures that all reservations are thoroughly reviewed prior to guest’s arrival.

Processes incoming reservation requests/correspondence, confirming or regretting on the day received.

Maintains an accurate and updated filling system of all correspondence for easy access and retrieval.

Arrival checks for reservations made the previous day, arrival for next three days and check all VIP arrivals by reviewing arrival report daily.

Any other duties as directed.

Your main role involves checking-in, greeting passengers upon their arrival and ensuring a smooth departure process. You may also be tasked to assist passengers with special needs or provide customer service in exclusive premier lounges at Changi Airport. Besides being responsible for buffet table presentations, you also handle meet/greet services at the reception area and perform basic computerized transactions.

• Excellent grooming with a cheerful disposition and good interpersonal skills
• Dynamic individual with service aptitude and willingness to go the extra mile
• Proficient in English and a second language for effective communication with international passengers
• Able to work rotating shifts, weekends and public holidays

Candidates with relevant experience may be considered for senior positions.

Clarice Lim (R1656152) | Anchor Search Group Pte Ltd (17C8528)