Total 103 process improvement manager job vacancies in Others category in Singapore

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Operations Executive to join their Warehouse Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Optimize warehouse and administrative processes for efficiency.
• Identify and address improvement opportunities with staff and leaders.
• Drive projects to reduce waste, enhance productivity, and ensure sustainability.
• Implement digital tools to streamline workflows and improve the work environment.
• Present proposals to customers and coordinate implementation with stakeholders.
• Achieve annual targets for cost savings, sustainability, and customer improvement goals.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of warehouse operations, with exposure in process improvement projects
• Experience in automation tools such as powerbi, Python or power automate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Key Responsibilities

• Customer Interaction: Engage with customers to assess their needs and preferences. Provide personalized recommendations to enhance their experience.
• Sales Growth: Actively contribute to increasing sales by identifying opportunities and promoting products or services to both new and existing customers.
• Team Development: Train and guide staff effectively, enhancing the overall capabilities of the team. Foster a collaborative environment that encourages learning and development.
• Flexible Availability: Be available to work night shifts until midnight, as well as all weekends and public holidays. Flexibility for ad-hoc shifts is also required.
• Customer Base Management: Utilize your existing customer base to drive sales and foster relationships that benefit both the customers and the company.
• Experience: Proven experience in customer service or a related field, with a strong understanding of customer needs and sales techniques.
• Customer Service Skills: Excellent interpersonal skills with the ability to communicate effectively with customers and team members.
• Sales Acumen: Demonstrated ability to achieve sales targets and contribute positively to the company's revenue.
• Training Ability: Experience in training or mentoring staff is preferred, with a passion for developing others.

Job Description:

· Foot Reflexology Therapist (Full Time)

· Provide Foot Reflexology and Body Massage.

· Able to serve both Male and Female clients

· Customer service orientated, sales driven and target oriented person

· A team player with good communication and interpersonal skill

· responsible preparing the necessary treatment products, stocks replenishment, towels supply, etc.

. Basic + Commission.

Requirements:

· At least 1 year of experience.

· Strong communications and interpersonal skills with all level of people

· Well-groomed.

• Responsible for the daily operations of the restaurant
• Ensure the restaurant meets and maintains health & safety regulations, sanitation, handling & cleaning procedure / standards, and food safety.
• Train, supervise, discipline, and motivate staff to achieve excellence in performance and ensuring compliance on HR Policies and Guidelines.
• Train, supervise, discipline, and motivate staff to achieve excellence in performance and ensuring compliance on HR Pol and Guidelines.
• Provide excellent customer experience

- provide sales support for sales team

- provide training for new sales personnel

- daily rostering of staff

- rapport with new and existing customers

- cold calling to source for new potential customers

- respond to any immediate situation that arises

- recruitment of potential candidates for job vacancies

-Manage all mechanics

-Manage schedules, payroll, handle customers, create invoices

-Manage suppliers, handle parts purchase, payment to suppliers

-Manage petty cash, AR and AP schedule

-Must have knowledge of tipper truck repairs and maintenance, spare parts

-Must have 5 years relevant management experience in workshops of tipper truck repairs and maintenance

Roles and Responsibilities

• Manage existing internal digitalization and/or process improvement projects in the commercial area
• Review current commercial side process and identify pain points for improvement with detailed solution
• Coordinate to set up new projects with related parties
• Mid and long term planning of ONE digital strategy especially for commercial area
• Provide support to management as and when required

Requirements

• Minimum Bachelor Degree in relevant discipline
• Experience in managing a team and international projects with various stakeholders
• Logical thinking with open-minded communication
• Strong analytical and problem solving skills
• Comfortable in working in a fast paced, growth-orientated environment
• Experience in living and working in different countries would be an advantage

We regret that only shortlisted candidates will be notified.

• Perform checks on the structural, architectural and M&E materials/works to ensure that the final touch-up works are ready for inspections.
• Conduct regular inspections to ensure works are in compliance with method statements (in accordance to BCA’s Good Industry Practice)
• Monitor the performance of subcontractor workers for all trades and ensure any defects are properly rectified
• Prepare relevant QA/QC reports
• Implement QA/QC plans and ensure PPVC quality before delivery
• Ensure the functionality of the product before handing over to buyers
• Assist in preparing for QM submissions
• Assist in yearly ISO audits
• Assess, feedback on the construction process and procedures
• Execute quality control as per site specific materials and Works Quality Plan.
• Conduct relevant training for sub-con and internal staff.
• Issuance and handling of Site Memo.
• Monitor undertaken corrective and preventive actions against non-conformities.
• Arrange and liaise with BCA for CONQUAS/QM assessments.
• Recommends solutions for critical and/or frequent recurring defects to Project Team.
• Ensure all the method statement used has obtained approval from the clients and consultants.
• Follow-up all the required tests as per contract requirement.
• Attend regular site meetings – QAQC, Landscape Coordination Meeting and Client Meeting.
• Attend off-site inspection – Precast and Structural Steel Works (Malaysia and Singapore Factory)
• Follow the developer’s Quality Inspectors (QI) and Customer Service Officers (CSO) for inspection prior to unit handover to owners.
• Attend to unit owner’s defects during Defect Liability Period.
• In-charge of the handover of the common areas to management team.

Job Requirements:

• Candidate must possess at least a degree related to QA/QC knowledge
• Prior experience related to construction industry (Condominium projects etc.)
• Good knowledge of construction quality control/assurance

Job Title: Salon Manager (Herbal Treatment Store)

Job Description:

We are looking for an experienced and motivated Salon Manager to lead and oversee the daily operations of our herbal treatment store. The ideal candidate will have strong leadership skills, a passion for customer service, and the ability to manage both staff and operations effectively.

Key Responsibilities:

1. Team Leadership & Supervision:Lead, motivate, and manage a team of salon staff to deliver exceptional customer service and meet performance goals.
   Conduct regular training and mentoring sessions to ensure staff are knowledgeable about herbal treatments and products.
   Schedule and delegate tasks to staff, ensuring optimal workflow and productivity.
   
2. Customer Experience Management:Monitor and enhance customer satisfaction by ensuring a consistent, high-quality salon experience.
   Handle customer inquiries, feedback, and complaints professionally to maintain strong customer relationships.
   
3. Operational Oversight:Oversee the daily operations of the salon, including opening and closing procedures, inventory management, and equipment maintenance.
   Ensure all treatments and services are delivered in compliance with company standards and hygiene regulations.
   Monitor and manage stock levels of herbal products and salon supplies, placing orders as needed to prevent shortages.
   
4. Sales & Revenue Management:Drive salon sales by promoting herbal products and upselling services to customers.
   Track and analyze sales performance, preparing reports and identifying areas for improvement.
   
5. Administrative Duties:Manage staff schedules, attendance, and performance reviews.
   Prepare and submit operational reports to the Outlet Manager.
   Implement and monitor adherence to company policies and procedures.
   

Requirements:

• Proven experience in salon management or a similar leadership role.
• Strong organizational and problem-solving skills.
• Excellent interpersonal and communication abilities.
• Knowledge of hair care and salon services, with an interest in herbal treatments.
• Proficient in inventory management and basic administrative tasks.

What We Offer:

• Comprehensive training in herbal treatments and products.
• A dynamic and supportive work environment.
• Opportunities for professional growth and advancement.

If you are a proactive leader who thrives in a customer-focused environment, we encourage you to join our team and help us provide natural and effective hair treatment solutions to our valued clients.

Efficient and effective management of design development, co-ordination, approval and issue for construction.

Develop and maintain a project-specific BIM Execution Plan to define the BIM objectives, deliverables, responsibilities and procedures for each project.

Implement and enforce compliance with BIM standards to ensure quality and consistency in model creation, data management and coordination.

Use BIM tools to coordinate the design among architectural, structural and MEP disciplines, ensuring clash detection and resolution are carried out effectively.

Ensure that the design requirements of contract are met.

Plan, check, monitor and report on design progress.

Liaise with and co-ordinate with local and overseas designers.

Manage the creation, maintenance and quality assurance of BIM models, ensuring accuracy and consistency across all project stages from design stage to as-built.

Establish and implement QA/QC processes for BIM deliverables, ensuring that models are compliant with the BEP and meet project requirements.

Ensure that data within the BIM models is accurate, up-to-date and securely managed, following digital information security protocols.

Ensure that the as-built BIM model is accurate and complete, preparing it for handover to the client with all necessary documentation.

Generate regular reports on BIM model progress, clashes identified/resolved, and any design adjustments needed.

Printing of project construction-related drawings in both digital and hardcopy format for distribution, such as Construction Drawing, Shop-drawings, As-Built and any other deliverables described in corporate BIM standards and Project BEP.

Attend client meetings and lead the decision-making process affecting the BIM deliverables.

Hold effective design co-ordination meetings and liaise with consultants and project teams.

Ensure authority submissions are planned, accurate and technically complete.

Constantly monitor and maintain the best compliance of drawing submission according to the project schedule.

Perform any other duties deemed necessary and as assigned by the Senior Management.

Knowledge of local authorities' rules and regulations related to curtain wall facade, aluminium facade and related works.

Ability to work under pressure and meet challenging deadlines.

Min 5 years related experience in the field of curtain wall facade, aluminium facade and related works.

Good organisation and communication skills.

Degree or Diploma in Architecture, Civil Engineering or related discipline.

Certificate in Autodesk AutoCAD.

Certificate in Autodesk Revit Architecture for BIM Modelling.

Certified with Specialist Diploma in Building Information Modelling (BIM) by BCA Academy and any BIM authoring software’s modelling course by the software vendor’s authorized training provider.

Completed at least one full cycle at design phase or construction phase.

Management Duties & Responsibilities

• Champion of BIM
• BIM Manager role in Projects
• Planning of BIM Resources and Training
• Involvement with work-related committees (external or internal) including BIM Centre of Excellence (CoE)
• Establish, implement and manage CPG BIM Standard

Project Duties & Responsibilities

• Establish and lead the BIM Project Execution Plan
• Integration of BIM/Revit into Integrated Digital Delivery (IDD), Virtual Design Construction (VDC) and Integrated Project Delivery (IPD)
• Audit Project Team’s BIM Project Execution
• Generate clash reports and lead BIM coordination meetings with clients and consultants
• Multidisciplinary Coordination, including Phase Planning (4D) and Cost Estimating (5D)
• Helpdesk for BIM issues
• Design, scripting, and utilization of BIM related tools

Other Expectations

• Integration of BIM/Revit into Integrated Digital Delivery (IDD), Virtual Design Construction (VDC) and Integrated Project Delivery (IPD)
• Keep abreast of the latest developments in BIM and continual improvement and mastery of BIM

Requirements:

• Minimum Bachelor Degree or Diploma in Architecture, Civil Engineering or equivalent
• Minimum 5 years of relevant BIM Management experience. Candidates with lesser years of experience may be considered for the role of BIM Coordinator.
• Experience in coordination with consultants for infrastructure and Health care projects and implementation of BIM in construction process would be advantageous.
• Preferably completed BCA Academy's BIM Modelling and BIM Management courses
• Knowledge in Singapore BIM Guide
• Knowledge in BIM ISO 19650
• Knowledge in Autodesk Dynamo and Autodesk AEC Suite, including Revit, Civil3D, Infraworks, Navisworks Manage would be preferred
• Proficient in MS Word and Excel
• Possess good leadership skills to manage the BIM team
• Possess good client management skills
• Good command of English language for effective communication
• Possess good interpersonal skills and a team player
• A hands-on person who is positive, proactive and driven in BIM innovation
• Meticulous and able to organise work effectively

Why Join Us?

• Attractive Newcomer Bonus
• Career Progression & Development Opportunities
• Opportunity to Work Alongside an Innovative Team
• Comprehensive Leave Packages (e.g: additional leave, birthday leave, eldercare leave, marriage leave & gift, etc...)
• Annual Executive Health Screening

Job Responsibilities:

• Project planning and project management.
• Lead and oversee project execution, monitor site progress and ensure on-time completion of projects.
• Ensure compliance with safety regulations and latest WSH Act provisions at all times.
• Ensure cost control and project completion within budget, utilization of resources and schedule

Job Requirements:

• Degree in Civil & Structural Engineering (Certificates must be recognized by PE Board).
• At least 10 years of experience in Civil Engineering & Infrastructures works with knowledge and experience in construction of underpasses, ramps and cut & cover tunnel in complex projects, roads and rail projects.
• Preferably with relevant experience in MRT projects.
• Well-versed with relevant authorities requirements.
• Proactive, strong sense of responsibility and good interpersonal skills.
• Self-motivated and dynamic with a proven ability to work in a demanding environment.
• Able to work independently and under pressure.
• Good team player with ability to lead & multi-tasking.
• Good working knowledge in project management software such as Primavera, Microsoft Projects, AutoCAD will be added advantage.
• Salary package commensurate with experience

• JOB SCOPE
• Project management of building/warehousing construction projects. Ability to oversee the entire process and knowledgeable in project management relating to all operational and administration procedures
• Carry out project planning, cost control and project documentation
• Provide the direction in construction planning, coordinate works with sub-contractors, Client and Consultants to ensure overall construction progress based on the schedule of works
• Ensure timely and smooth progress of works
• Ensure quality of works is achieved and safety & environmental regulations are complied with
• Ensure project activities complied with the Company’s ISO system
• Lead a team of project staff
• JOB REQUIREMENTS
• Diploma/Degree holder
• Minimum 5 years with relevant experience in project management of building/warehouse construction
• Dynamic and motivated personality with good communicative and interpersonal skills
• Good leadership to lead a team of project staff
• Bilingual in English and Mandarin (to be able to communicate with Mandarin speaking staff)
• Proficient in using Microsoft Office and familiar with Microsoft Project

Principal Duties and Responsibilities

• Formulate and recommend policies, objectives and long-range plans to ensure the most effective operation of field sales activities. Disseminate and ensure compliance with approved policies, objectives and plans.
• Prepare annual/quarterly budgets and assist Marketing Department in preparation of key marketing strategies, sales forecasts by product and district. Supervise the development of sales estimates, review and approve forecasts.
• Plan, control and direct activities of the field operations to obtain maximum sales volume and required Company standards of quality, service and cleanliness and to develop maximum sales potential and profitability from operators.
• Oversee store repairs and maintenance program to ensure provision for efficient and effective preventive and breakdown maintenance in minimizing disruption to restaurant operations.
• Oversee the Quality Control upgrading of all food and related products in the Operations Department and also produce and process research and development programs.
• Report on operating results, comparing actual performance with budget and established ‘objectives’. Recommend and implement corrective profit action as required.
• Participate in and, where appropriate, initiate investigation and planning associated with market development (new restaurant built, image enhancement, relocation), restaurant design/layout and equipment evaluation.
• Ensure that all customer communications are promptly and accurately handled and that appropriate and timely actions on customer service problems are taken.
• Liaise with and ensure that all service functional areas provide required support to restaurant operations in achievement of the Department’s objectives (Marketing, Finance, Human Resources, Supply Chain, Shop Development, Training, and Quality Control).
• Plan and direct changes in staffing and reporting relationships in conjunction with Human Resources Department. Lead, motivate and develop current operations workforce in order to achieve the Department’s objectives. Ensure that all personnel fully understand their accountabilities and that they have the authority and expertise to achieve them.
• Perform any other duties from time to time as assigned by your superior.
• Minimum 6 years related work experiences
• Preferred Degree or Diploma in Business Management or equivalent

Other Requirements/ qualities such as personality traits or skills required for the job

• Strong in leadership and management skills
• Active team player & strong communication skills
• Able to work independently with minimum supervision
• Resourceful, with excellent analytical skills
• Computer Literate
• Knowledge of Japanese Language will be an added advantage for liaising with Japanese counterpart

Responsible for the profitability of the outlet, performing outlet-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance and back office support. Other responsibilities include managing inventories, interacting with customers, wait staff and support employees to maximize revenue generation and enhance the customer experience, overseeing the recruitment, training and motivation of staff, maintaining high standards of quality control, hygiene and health and safety in the dining area

Responsibilities:

• Take responsibility for the business performance of the outlet
• Perform roll call daily prior to the operating hours to highlight on issues and to motivate staff
• Analyze and plan for outlet sales levels and profitability
• Work hand-in-hand with marketing department to organize marketing activities such as promotional events and discount schemes
• Plan for duty roster
• Work with outlet chef on menu planning
• Manage staff and provide them with feedback
• Respond to customer complaints and ensure customer satisfaction
• Ensure that all employees adhere to the company’s uniform standard
• Ensure compliance on high standards of quality control, hygiene, and health and safety
• Check stock levels and order supplies
• Work with various department on other administrative matters such as payroll, accounts closing etc
• Perform other reasonable job duties as requested by Supervisors
• Handling emergency and difficult situation

Requirements:

• At least 2 years of relevant experience in food court / institutional catering
• Minimum ‘O’ level or Diploma in F&B service or equivalent
• Willing to be involved in hands on operations
• Excellent communication and interpersonal skills
• Able to lead and motivate to produce results
• Ability to work in a fast-paced environment
• Team player

Manages all aspects of travel operations including reservations, ticketing, travel coordination and customer support. Handles tour assignments, overall control over day-to-day operations.
Service-oriented with strong multi-tasking skills. Guides the operations teams to address any customer feedback and vendor management issues. Able to think clearly in emergencies and ensures smooth tour operations in accordance with schedules.

Manage to handler all outbond and inbond cases, carry out supervisory responsibilities in accordance with company's policies and applicable laws.

Job Description & Requirements

• Oversee the day-to-day operations of a nursery

Key Responsibilities

• Oversee and improve the daily functions of the nursery and projects
• Procument of plants, materials, etc
• Provide training to staff on pesticides, fertilizers, etc
• Create staff work rosters and delegates duties
• Plan and review nursery actvities, cost and operations
• Create attractive garden and plant displays
• Respond to customer request and provide guidance to the nursery staff

Requirements

• Degree in Horticulture or equivalent
• At least 2 years' relevant working experience
• Able to work independently and in a team
• Strong communication skills
• Excellent analytical, problem solving and organisational skills
• Valid driving licence an added advantage

BRAND/MARKETING MANAGER

Main responsibilities:

Reporting to the Marketing Director, the Brand/Marketing Manager is responsible for a group of brands.

He or she makes the link between the international brand principals and the local brand team based in Bangladesh.

Duties and responsibilities

Brand management .

· Build and execute the yearly brand marketing plans

· Design presentations and marketing reports to share with the brands

· Prepare pitch book for new potential brands (marketing section of the business plan)

Operational marketing

· Build and implement the 360 launch plans for new brands/product launches

· Oversee the execution of all the marketing activities (ABT and BTL) and ensure the local team has the necessary brand assets to execute on time, with high standards and in line with the guidelines

· Coordinate and follow up the training activities with the training team

· Analyse the performance of the marketing activities and define appropriate KPI

Marketing research

· Conduct some ad-hoc marketing analysis

· Search for market information and data in Bangladesh

· Analyse consumers trends and expectations according to different categories and

needs (beauty/F&B/toys, sport, home...) and identify some gasps for new brand opportunity

Corporate Training and marketing

· Bring some support to the training team to design some modules for the corporate training program

· Participate in writing some content for the revamping of the BestinBrands website

Requirements

· Minimum bachelor’s degree in marketing or business

· At least 3 years of experience in brand management

· Previous experience in the beauty/luxury/FMCG industries is an advantage

• A team player with a positive attitude

· Highly organized with strong ability to multi-task

• Problem solving, efficient time management skills and able to work independently
• Creative, meticulous with an eye for details and aesthetics

· Able to work in a multi-cultural environment

· Proficiency in English, both written and spoken

· Strong computer skills including PowerPoint, Word, Excel.

Duties include:

• Oversee daily financial operations and general affairs for Singapore Office
• Manage budgeting, forecasting and financial reporting to Stakeholders at HQ
• Manage and preparation for Singapore Transfer Pricing Documentation Report
• Maintain financial records, compliance with risk management
• Provide financial insights and analysis to support strategic decision-making
• Responsible and liaise with banker’s and legal associates for business development
• Partner with other departments to optimize resource allocation and cost management
• In-charge and process of Bill of Lading and Letters of Credit for grain businesses
• Assist to senior management related to business operations
• Prepare and file quarterly GST returns. Liaise with tax agents to ensure timely filing of annual tax returns
• Ensure adherence to all relevant internal controls. Drive continuous improvement in financial processes and procedures
• Liaise with external auditors on annual financial audits and ensure audited accounts are filed with ACRA on time
• Oversee and participate in ad-hoc finance projects as needed
• Lead, mentor, and develop a team of HR and Finance staffs. Foster a positive and collaborative work environment

Job Requirements:

• Bachelor’s degree in Finance, Accounting or a related field. ACCA or an equivalent professional qualification is preferred
• Minimum 13 years of experience as a finance professional
• Must have experience in the shipping industry and knowledge of Bill of Lading and vessel costing knowledge
• Ability to communicate and dealing with overseas business clients and preparation of daily reporting to Head Office in Korea.
• Proficiency in both written and verbal communication in English and Korean, enabling effective collaboration with native Korean-speaking stakeholders and comprehension of Korean-language documents.
• Detailed, meticulous and able to work with a tight timeline
• Proficiency in ERP financial software system is a must
• Good interpersonal and communication skills
• Strong leadership and supervisory skills
• Strong analytical, critical thinking and problem-solving skills
• Ability to work in a fast – paced and at times stressful environment
• Overtime working is required

-To supervise , coordinate and interfacing with internal departments , subcontractors and vendors to ensure the project completion

-Drafter

-Overall coordinating within consultants , clients, suppliers, QS and etc

-Monitor and report on project progress, investigate and highlight potential issues to the management in a timely method

-Liaison with project site teams and ensure timely completion of activities

-Monitor procurement of project-related services and materials

-Diploma/Degree Holders in Building Construction

-Minimum 3 years of experience

· Managing tenders

· Formulation of procurement strategy, preparation of tender documentations, preparation of cost reports and cost plans, administration of tender process, evaluation of tenders and submission of tender recommendation reports.

· Responsible in conjunction with the Project Manager for the administration and stringent implementation of contract terms and conditions.

· Oversee projects from inception through to completion, ensuring that work is completed on time and within budget.

· Review variation request order, assess the associated variation costs, processing of progress payment and final account.

· Manage costing and budgeting for all building works and maintain cost within budget.

· Disputes mitigations and settlements

Requirements:

• Candidate must possess at least Bachelor degree in Construction.
• At least 5 years of working experience in quantity taking off and measurement.
• Bilingual in English and Mandarin in order to communicate and engage with Mandarin speaking custom.

• Audit & Vetting performance monitoring and preparation for vetting in close liaison with in-house Marine, Operations & Technical Departments
• Arrange office interviews with all stakeholders for seagoing Officers
• Monitor and evaluate the performance of Crew Department personnel
• Prepare crewing budget and follow up crewing account matter
• Maintain, update, and disseminate company instruction to vessel, manning office and concerned parties
• Lead and oversee various activities for the welfare and morale programs for sea personnel and their families and union matters

Job Requirements

• Minimum 5 years of experience in maritime crewing operations
• Proven leadership and team management skills
• Strong knowledge of international maritime regulations and standards
• Excellent communication and interpersonal skills
• Proficiency in crewing management software (Danaos/ShipMate)
• Bachelor's degree in Maritime Studies, Human Resources, or related field (preferred)

Joreen Hung | Reg No.: R24119971

Recruit Now Singapore Pte Ltd | EA Licence No.: 21C0845

Job Description

-Manage day to day operations and ensure smooth running of Tree Art campus.

-Proactively engage customers and build good rapport through understanding of students and their progress development.

-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.

-Support management in planning and executing strategies to increase sales.

-Plan, organise and communicate to customers on the various programme and campus events.

-Serve as customer’s main point of contact and manage communication platforms.

-Responsible for customer enquiries, student enrolment and post-sales services.

-Coordinate class schedule and arrange for replacement teachers when necessary.

-Monitor student attendance and follow up to arrange for makeup lesson.

-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

-Share expertise and provide guidance to direct report.

-Motivate and work as a team in the achievement of service excellence and centre targets.

-Liaise with landlord on updates.

-Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:
-Minimum Diploma in Business, Marketing, or a related field.
-Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable.
-Fresh graduates with a strong sales acumen are welcome to apply.
-At least 1 year of relevant experience in sales, hospitality, marketing, or education.
-Proficient in Microsoft Office (Excel, Word, PowerPoint).
-Excellent communication and interpersonal skills.
-Meticulous, organized, and able to multitask.
-Prior experience working with children is an added advantage.

Working Hours (43 hours per work week):

-Mon : off
-Tuesday - Friday : 1.30pm - 7.30pm
-Saturday and Sunday: 9.00am - 7.30pm

Reporting to the Senior Director, Operations, the incumbent will be managing a team of supervisors, team leads and operations agents to consistently meet service standards and performance within budgets.

Responsibilities:

• Provide great service quality and continuously improve performance on all level of operation activities in exceed customers’ needs
• Support the Senior Director in optimizing process flows, maintenance of facilities and equipment to meet business and customer’s needs.
• Work with vendor to ensure adequate staffing levels and that all activities meet operational service standards and Global SOP
• Co-ordinate with Supervisors and Managers in Service Centres on operational matters (e.g. cut-off time, shuttles, priority loading for special products etc.).
• Coordinate with Ground Handling Agent (GHA) on shipment recovery and lodgment.
• Communicate with GHA on service recovery during incident such as shipment off-load.
• React promptly to inquiries directed from QCC agents and NCG Managers, ensuring all issues and problems are well addressed and resolved.
• Coordinate the empty ULD loading requirement to maximize utilization.
• Plan loading and unloading priorities of outbound and inbound ULD’s.
• Coordinate plans with NCG team to plan space for transshipments on commercial and network flights.
• Proactive meetings with Performance Management team to ensure adequate focus for all KPIs
• Manage shift operations, delivering great service quality & complying with Global SOP standards.
• Make prompt and effective decisions to address any issues encountered during the shift operation
• Meet with duty supervisors to discuss operations execution plan and resource allocations.
• Monitor daily service request and initiates follow-up action. Ensures the Duty Manager on the next shift is informed when follow up is required.
• Monitor operations to ensure performance standards are met.
• Conduct daily briefing & ensure proper communication & coordination b/w different functions
• Run Performance Dialogs within Ops teams
• Control outsourced FTEs to optimize productivity
• Regularly coordinate equipment checks to initiate proactive maintenance in cases of potential failure
• Enforce the shipment & facility security measures and controls (x-rays, security guards, dangerous goods) in accordance with TAPA, airport security, airline and Global SOP requirements
• Monitor ULD loading to maximize utilization.
• Develop a high performance service culture within the functional department. Plan, organize and direct and efficient and effective functional department.
• Develop IKOs with team members and monitor individual performance.
• Conduct performance appraisal.
• Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.
• Identify training needs and opportunities to develop a highly skilled functional department.

Responsibilities:

• Good communication skills, written and verbal
• Must be able to work shift
• At Least 5 - 8 years & above Operations experience, preferably within transportation
• A must to have experience leading a team of front line agents
• Diploma / Degree or equivalent

Work Location: DHL Express (Singapore) Pte Ltd (South Asia Hub) -121 Airport Cargo Road Singapore 819480

COMPANY DESCRIPTION

With a capacity of around 430 beds, Peacehaven provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

Peacehaven has also been awarded the bizSAFE level 4 status which affirms our commitment to safety and health standards at the workplace.

The Salvation Army, Singapore - Peacehaven Nursing Home

RESPONSIBILITIES

About the Job

The Assistant Manager will play a key role in building and nurturing relationships within the Peacehaven community outreach especially in our Active Aging Centre (AAC). This position focuses on developing and implementing community programs, facilitating engagement initiatives, and fostering partnerships with local organizations, government entities to promote sustainable development and community well-being in engaging our seniors in the community.

Job Description

• Program Development: Design, implement, and evaluate community development programs that address the needs of diverse community members.

• Community Engagement: Facilitate workshops, meetings, and events to engage residents, gather feedback, and encourage participation in community initiatives.

• Partnership Building: Establish and maintain strong relationships with local organizations, government agencies, and stakeholders to support community projects and initiatives.

• Advocacy: Advocate for the needs and interests of the community by representing Peacehaven in local forums and meetings.

• Volunteer Management: Manage the team in volunteer management to enable outreach programs to be executed smoothly

• Resource Management: Identify funding opportunities, prepare grant applications, and manage budgets for community programs.

• Team Management: Manage a team to engage the community and drive attainment of KPIs required by our key stakeholders.

• Data Collection and Reporting: Collect and analyze data on community needs and program outcomes, preparing reports to share with stakeholders and guide future initiatives.

• Communication: Develop and disseminate promotional materials, newsletters, and social media content to keep the community informed and engaged.

Bachelor's degree or Diploma in Community Development, Social Work, Public Administration, or a related field preferred

Job Requirements

• Proven experience in community development, social services, or a similar role.
• Strong interpersonal and communication skills, with the ability to engage diverse populations.
• Experience in program management and evaluation.
• Knowledge of community resources, local government structures, and funding opportunities.
• Proficient in Microsoft Office Suite and familiar with community engagement platforms.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Strong attention to detail and team management skills

Work Location(s)

Peacehaven Changi Day Centre

7 Upper Changi Road North Singapore 507705

Peacehaven Bedok Day Centre

Block 121 Bedok North Road Singapore 460121

Peacehaven Bedok Arena

Block 187 Bedok North Street 4 Singapore 460187

Working Hours

Under normal circumstances the hours of duty will be as follows:

8.30am to 5.45pm (Monday to Friday)