Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

• Performing all duties of the Sales Manager in cases of absence or emergency.

• Updates managers by consolidating, analysing, and forwarding daily action summaries.

• Assist with the sales process by maintaining a fully stocked store.

• Recommend and display items that match customer needs.

• Manage point-of-sale processes.

• Maintain an up-to-date knowledge of product features and sales promotion

• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.

• Update customer records in the company database as required

• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.

• Bachelor’s degree in marketing, communications, or related field is advantageous.

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

• The Ability to multitask and work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• The ability to work under pressure.

Position Summary:

The Operations Manager will oversee and coordinate the day-to-day activities of our Soft Service Team. This role involves planning and scheduling manpower, ensuring excellent service delivery, and managing client relationships.

We are seeking an experienced Operations Manager specifically for Environmental Services. This role is crucial in ensuring the efficient daily operations of cleaning services while adhering to contract requirements and maintaining high standards of quality and safety. The Operations Manager will oversee manpower scheduling, staff performance, client relationships, and compliance with regulatory standards.

Key Responsibilities:

· Develop and implement manpower schedules to optimize daily cleaning operations and meet contract specifications and customer expectations.

· Monitor and assess manpower operations, recruit staff as needed, and ensure staff performance aligns with productivity and service quality standards.

· Review and develop manpower strategies to optimize team performance and operational efficiency.

· Manage and review daily staff attendance, performance evaluations, and ensure adherence to quality standards.

· Regularly monitor and control manpower costs to ensure alignment with the budget.

· Build and maintain strong client relationships to address their concerns and understand their cleaning requirements.

· Ensure the Soft Service Team adheres to cleaning schedules, checklists, and quality standards.

· Collaborate with the Soft Service Team and clients to review and improve operational plans.

· Manage inventory levels for cleaning equipment, tools, and supplies, and collaborate with procurement for timely replenishment.

· Develop, implement, and review Standard Operating Procedures (SOPs) to ensure compliance and operational efficiency.

· Ensure compliance with workplace safety, health regulations, and proper use of cleaning chemicals and PPE.

· Assess staff training needs, develop and implement training plans to enhance skills and performance.

· Coordinate with suppliers and vendors to procure cleaning materials and equipment at competitive prices.

· Oversee health and safety compliance for cleaning operations, including staff adherence to safety protocols.

· Act as the primary point of contact for clients, promptly addressing any concerns or special requests.

· Supervise, train, and motivate the cleaning team to ensure high performance and adherence to health and safety standards.

· Conduct performance evaluations, provide feedback, and implement performance improvement programs.

· Prepare and manage the cleaning operations budget, ensuring cost control without compromising service quality.

Qualifications:

• Possess at least a Diploma or Degree in Facilities Management, or a related field.
• At least 3 years of experience in operations management within the environmental services sector and handling multiple job sites.
• Strong organizational and planning skills with the ability to manage multiple tasks and priorities.
• Excellent communication and interpersonal skills to effectively manage client relationships and collaborate with team members.
• Proficiency in handling operational issues and implementing effective solutions.
• Experience in performance management and staff supervision.
• Ability to prepare detailed reports and analyse service performance.

We are currently representing a leading facilities provider in Singapore to look for an experienced M&E professional to join the team, spearheading an institutional project.

If you are successful in this role, you will enjoy the following:

• Competitive salary and benefits package.
• Opportunity to work in a leading IFM provider
• Collaborative and dynamic work environment.
• Professional development and training opportunities.

Key Responsibilities:

Maintenance & Operations:

• Oversee the operations and maintenance of Mechanical and Electrical (M&E) systems, including air-conditioning, plumbing, electrical systems, and fire protection.
• Conduct regular inspections to ensure all M&E equipment is functioning efficiently and in compliance with statutory requirements.
• Coordinate and supervise corrective and preventive maintenance works for all M&E systems.

Vendor & Contractor Management:

• Manage and supervise external vendors and contractors performing maintenance, repair, or improvement works.
• Ensure all contracted services are delivered according to agreed service levels, budget, and timelines.
• Evaluate and approve quotations for repair or replacement works.

Compliance & Safety:

• Ensure compliance with government regulations and safety standards, including proper documentation of permits and licenses.
• Conduct safety briefings and inspections for all contractors and service providers working onsite.

Facilities Planning & Management:

• Plan and execute M&E improvement projects, including budgeting, scheduling, and coordinating with stakeholders.
• Monitor utility consumption and implement energy-saving initiatives to optimize operational costs.
• Respond to emergencies such as power outages, equipment failures, and leaks promptly.

Team Management:

• Supervise and guide the technical team in day-to-day operations.
• Plan staff rosters to ensure optimal coverage for facility operations.
• Provide technical advice and training to team members for skill development.

Stakeholder Communication:

• Act as the primary point of contact for the school management, addressing their operational needs and concerns.
• Prepare and present reports on maintenance works, operational issues, and improvement initiatives to stakeholders.

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Key Requirements:

• Diploma or Degree in Mechanical Engineering, Electrical Engineering, or a related field.
• At least 5 years of experience in M&E facilities management, with exposure to managing government school projects being a plus.
• Strong knowledge of M&E systems, building maintenance, and relevant statutory regulations.
• Proven ability to manage vendors, contractors, and technical teams effectively.
• Certification in Workplace Safety and Health (WSH) or related safety standards is an advantage.
• Excellent communication and problem-solving skills with a proactive approach

If you believe that you fit the requirements of this opportunity and this opportunity will contribute to your career aspirations, apply now via [email protected]!

Reg No: R22110957

EA License No: 20S0075

Job Description:

• Monitor cleaning operations to ensure quality service delivery.

• Provide on the job training and coach staff to meet the contractual requirements.

• Ensure environment and premises are maintained at high hygiene standards.

• Ensure cleaning teams adhere to safety measures during cleaning operations.

• To ensure all daily and periodic cleaning works are carry out as per schedule.

• Responsible to inspect job site for proper cleaning.

• Resolve on-site operational issues.

• Respond to customer complaints / feedback with fast action.

• Controlling the monthly order budget and keep good maintenance of machinery and equipment.

• Other work duties assigned by superiors

• Experience in cleaning industry will be an advantage

Requirements:

· Required to work Rotate day/night shift, after working hours, on PH and weekends.

· Required to hands-on in cleaning work using different types of machineries

· Class 2A Driving licence will be an advantage

· Strong problem-solving, interpersonal and communication skills

· Mature and responsible

· Experience in leading a team or people management skills

• Monitor cleaning operations to ensure quality service delivery.
• Provide on the job training and coach staff to meet the contractual requirements.
• Ensure environment and premises are maintained at high hygiene standards.
• Ensure cleaning teams adhere to safety measures during cleaning operations.
• To ensure all daily and periodic cleaning works are carry out as per schedule.
• Responsible to inspect job site for proper cleaning.
• Resolve on-site operational issues.
• Respond to customer complaints / feedback with fast action.
• Controlling the monthly order budget and keep good maintenance of machinery and equipment.
• Other work duties assigned by superiors.

About the role

We aim to develop and contribute to the Transportation category sourcing strategy definition for developing markets and ensure implementation across the all Business categories of full logistics strategy. We also aim to strengthen and build local or Regional Logistics sourcing expertise within the organization, and ensure best contractual conditions at regional or local level and drive supplier relationship management.

Key Deliverables

• Creating sourcing strategies for Transport category while ensuring roll out of other Logistics categories
• Set up new ways of working in fast growing zone
• Foster great cross functional and cross-cultural collaboration
• Manage key transport providers on global and regional level

Key Responsibilities

1. STRATEGY DEVELOPMENT (TRANSPORTATION)

•Build the Transportation category strategy based on the Operations strategy and, in alignment with the C&P Values and in close collaboration with all relevant stakeholders, to guide them to actively support and deploy the category strategies and activities

•Lead the Developing Countries’ stakeholders to optimize supplier portfolio according to the full logistics strategies.

•Align and be accountable with Global Logistics Category Leads for market tender strategies and processes

•Develop and steer the category network strategy with regional and local buyers and relevant stakeholders, connect with external experts and other industries.

2. MARKET ANALYSIS / INTELLIGENCE & INNOVATION (FULL LOGISTICS)

•Understand and validate market analysis at regional level, taking into account the business priorities of the business categories

•Develop and share market intelligence; external market conditions which might impact Danone Company Business, supplier’s knowledge, technologies evolution, innovation opportunities.

•Ensure contribution to regular Global Logistics Market report updates

3. CONTRACT MANAGEMENT & COMPLIANCE (FULL LOGISTICS)

•Develop Transportation best practice frame contracts and supply agreements for Developing markets.

•Ensure implementation, utilization, and compliance of tools (sharing Best Practices) for all LOGISTICS in all Country Business Units.

4. PERFORMANCE MANAGEMENT & SRM (FULL LOGISTICS)

•Develop SRM within scope and create relevant governance to manage regional key suppliers of the category

•Measure supplier performance through SET and propose and implement action plans to manage risks.

•Guarantee category performance: risk management, suppliers’ capacity, quality, total cost, security of supply, sustainability program

•Develop new Logistics supplier capabilities and solutions to anticipate and serve new business needs and operational performance.

5. SET-UP NEW DANONE LOGISTICS GOVERNANCE FOR DEVELOPING MARKETS (FULL LOGISTICS)

•Support execution of the overall Ideal Transport Top Program on the Logistics Sourcing / Procurement requirements and lead one part of the program regarding Partnering / Control Tower Development and Roll-Out.

•Run studies and develop relevant models for Full logistics Control Tower Solutions in Developing Countries and support the local clusters / regions in finding the right partnerships

To be successful in this role, you will need…

• At least 6 years of experience in purchasing / supply chain, preferably experience in a 3PL / 4PL company on control tower solutions
• Qualified purchasing competencies from internal associations would be preferred eg. MCIPS
• Strategic purchasing
• Negotiation, Transversal & project management skills
• Analytical & Fundamental IT skills
• Basic Legal Knowledge in contract & liabilities

Responsibilities:

• Reports to the Banquet Operations Manager on the day to day operation.
• To plan the duty roster, engage part-timers and ensure that they are deployed according to function needs.
• To ensure all employees (including part-time employees) are well groomed and trained according to established standards and to conduct on-the-job training for all new employees.
• To be responsible to lead the employees (including part-time employees) in providing excellent service to all guests during all banquet functions and outside catering according to SOP standards and club’s policies and procedures.
• To ensure that function rooms are fully set-up according to the event order.
• To provide Feedback / Recommendations / Suggestions on improvement of staff schedule, attendance, timeliness, complaints and innovations to Manager.
• To co-ordinate with Chef, Stewarding and AV Technician on menus, function set-up arrangement, service procedure and clearing of all equipment before and after functions.
• To work hand-in-hand with the Catering Team to achieve their monthly sales budget.
• To achieve a high level of service quality which meets the demands and expectations of all members
• Prepare Function Report every after event.
• In charge on the procedure, follow up and maintaining HACCP policies for Banquet.

Requirements:

• Minimum of 5 years with progressive supervisory positions in comparable operations.
• Certificate from a recognized Hotel Training School (or Culinary Institution) or an appropriate amount of progressive work experience to waive academic qualifications.
• Basic cocktails, wines, spirit and specialty coffee knowledge an advantage
• Experience operating Point of Sales System an advantage
• Keen to learn and grow in the Food & Beverage industry
• Able to work on rotating shifts, weekends and Public Holidays

Job Description:

1. Responsible and accountable for the safe and efficient operation of assigned vessels in accordance with the ship-management agreements, company procedures, guidelines and policies.

2. Prepare operating budgets, docking/upgrading specifications, budget follow-up and cost control.

3. Follow up and implementation of local, national and international rules and regulations and ensure implementation on board.

4. Prepare contingency activities, planning and organization.

5. Engage daily operations of the vessels, overseeing both technical and operational aspects.

6. Specify and approve the quality and quantity of goods (stores, spares) and services.

7. Provide technical support and applicable technical feedback to shipboard management.

8. Analyse all incidents, accidents, operational and performance reports, and Environmental Management System activities.

9. Ensure that the vessels are operated efficiently and, in an environment-friendly manner without compromising on safety.

10. Provide feedback for meetings with Head office in Japan.

11. Act as a window to communicate with Head office in Japan, shipbuilding industry and Class on technical issues.

12. Conduct flag change procedure for Japan flag.

13. Manage the delivery process for newly constructed vessels and oversee the management transfer of ship management.

Job Requirements:

1. At least 1 year of experience as a Master or Chief Engineer on an ocean-going vessel being assigned or an equivalent qualification.

2. Hold a minimum Diploma certificate or equivalent in Maritime Engineering.

3. At least 10 years of experience in the maritime industry.

4. Capable of supervising staff at sea.

5. Candidate should have good practical knowledge of vessel operations.

6. Adequate ability and attitude to work in a multicultural organization.

7. Basic computer skills are required.

8. Have adequate understanding of various regulatory requirement of shipping industry.

9. Good command of written Japanese is essential for preparing reports in Japanese and communicating with head office and related parties.

10. Knowledge of Certificate system for Japanese Flag vessels.

11. Ability to handle Japanese flag ships, providing technical support and managing documents in Japanese.

12. Ability to communicate & coordinate with Japanese owners and ship managers in Japanese.

13. Sailing experience on LNG vessels.

Sincere Holiday Travels is a travel agency that focuses on inbound tourism and handles leisure and corporate guests. Our travel products include arranging accommodations, flights, land transfers, and many others. Other than our Singapore office, we have offices in Hong Kong and Guangzhou, China as well.

With the expansion in Singapore, we are hiring talented Travel Agency Project Managers to join our team. We are open to experienced travel agents and tour specialists who have innovative ideas in mind and are looking for an opportunity to be in charge of your very own project. Not only you are not alone, but you are also being supported by Sincere Holiday Travels in terms of capital, manpower, office venue, and more.

Job Descriptions/ Responsibilities:

· Have potential clients on hand

· Have contacts with travel suppliers – Hotels, Flights, Tickets, etc

· Acquire new leads

· Stay current with trends to identify new business opportunities

· Assisting with any travel-related issues that may arise

· Any Adhoc duties assigned by Management

Job Requirements:

· Excellent communication and interpersonal skills

· Well organized and able to work independently with a high level of initiative and drive

· Takes ownership in performing duties and is able to build a strong relationship with clients

· Can work and relate well with colleagues to achieve company objectives

· Required language(s) : English, Chinese (in order to liaise with the Chinese-speaking guests)

What We Offer:

• Work Location: Paya Lebar Square Office Building.
• Competitive salary range: $3000-$6000 depending on experience.

How to Apply:
Interested candidates are invited to apply with a detailed resume, including:

• Current and expected salary.
• Contact details.
• Availability.

Note: Only shortlisted candidates will be notified. Thank you for your interest.

Opportunity for a Senior Operations Manager (SOM)

We are Energy. It is energy that propels people and the planet forward. Which is why we go to great lengths to bring only the cleanest, most cost-effective energy … to even the most challenging of situations.

WEnergy Global Pte Ltd is a leader in advancing a truly clean energy transition in Southeast Asia through smart solutions tailored to this archipelagic, dynamic region's unique energy challenges. We cover the full range of activities from design and engineering to financing and investment enabling hybrid powered off-grid and smart-tech micro-grids, or replacing conventional diesel with renewable energy sources powering island grids or building rooftop solar PV or wind systems on commercial and industrial buildings. We are using a versatile range of renewable energy technologies, advanced storage systems and smart financing to create world-class solutions for clean, reliable and affordable electricity for our consumers, communities and host countries. We are a thought partner for key decision-makers in policy development and technology choice, and assist with local capacity building to facilitate accelerated transition to resilient, productive, and sustainable lifestyles. Also refer to our website: www.wenergyglobal.com. Please also visit our social media pages on LinkedIn, Facebook, Instagram and TikTok.

The Company’s Headquarters is in Singapore and has teams of specialized staff in Singapore, Philippines and Indonesia. Our corporate culture is shaped by brilliant minds from 7 different countries and embraces international principles of good governance. WEnergy Global is a shareholding partner of CleanGrid Partners Pte Ltd, a joint venture company with the Tokyo Electric Power Corporation PowerGrid Inc. (TEPCO-PG). The Company is winner of the Winsemius Awards 2016 and 2022 of the Dutch Chamber of Commerce (DutchCham) Singapore, Singapore APEX Award 2016 of the Singapore Business Federation and the Erasmus Energy Business Award 2014 of the Rotterdam Business School, The Netherlands.

To power the business expansion, we have an opportunity for a credible and talented Senior Operations Manager (SOM) to join our Company and become a member of the Management Team in Singapore.

Position Overview: The Senior Operations Manager will play a pivotal role in overseeing the execution and optimization of multiple renewable energy projects across various regions. This position requires expertise in project planning, operational efficiency, and resource management to deliver projects on time and within budgets. The SOM will harmonize workflows, streamline subcontractor activities, and ensure cost-effective procurement to create economies of scale. As a member of the Management Team, the SOM will provide critical insights on financial performance, risk management, and operational improvements. This role demands a dynamic leader with a deep understanding of renewable energy operations and a proven ability to manage complex, multi-country portfolios.

Key Responsibilities:

(i) Master Project Planning and Oversight:

Develop and manage a Master Gantt chart for projects across business verticals. Develop and/or use existing tools and methods to optimize cost, time, and quality while aligning engineering, procurement, and construction phases across countries. Consolidate purchasing needs for economies of scale, resolve scheduling conflicts, and address resource bottlenecks. Track milestones and provide progress updates to the Management Team.

(ii) Workflow & Process Optimization:

Identify and address inefficiencies at project and SPV levels and implement improvements through harmonised procedures. Introduce automation tools to enhance monitoring and performance. Establish KPIs to track efficiency and synergies, and collaborate with department heads to incorporate best practices for productivity and teamwork.

(iii) HR Resource Allocation:

Coordinate with departments to forecast and allocate personnel for project execution and SPV operations, adjusting staffing based on project phases. Monitor performance, address skill gaps, and optimize team assignments by working with and through heads of departments.

(iv) Subcontractor Harmonization:

Establish performance benchmarks and enforce standards across regions and asset types. Monitor regional labour costs and maintain country-specific contractor charges. Standardize construction activities, develop a robust contractor database, and implement a safety program compliant with ISO, OSHA, and other certifications.

(v) Cash Flow & Financial Planning:

Create portfolio-level cash flow forecasts, accounting for schedules, material purchases, and labour costs. Monitor expenditures against budgets, adjust plans as necessary, and provide financial updates to the Management Team, highlighting risks. Develop contingency strategies to manage cost overruns effectively.

(vi) Risk Identification & Mitigation:

Identify and monitor portfolio-level risks, such as resource shortages, supply chain and logistics issues and regulatory challenges, and develop comprehensive mitigation strategies and contingency plans. Ensure compliance with local laws and industry standards to minimize legal and operational risks.

Reporting:

The Senior Operations Manager reports directly to the CEO and attends weekly Group Management Team Meetings.

Competences & Capabilities:

· Master’s degree in engineering, industrial-business administration, or a related field, preferably combining engineering with business.

· Minimum 10 years in the renewable energy sector, with at least 5 years in a senior role, preferably in the Asia-Pacific region.

· Experience in managing construction and/or renewable energy projects in challenging environments.

· Strong in budget management, financial analysis, and strategic operations planning.

· PMP Certification, Six Sigma, and Operations Excellence/Safety Management certifications.

· Excellent leadership, communication, and interpersonal skills.

· Ability to adapt in a fast-paced environment and a commitment to diversity and sustainability.

Compensation and Benefits:

• Competitive salary and performance-based bonuses.
• Comprehensive benefits package, including health insurance, participation in Employee Shareholding Programme, and professional development opportunities.
• Relocation assistance, if applicable.

Location

The position is located at the WEnergy Global Headquarters in Singapore. Travelling within ASEAN countries, including remote sites, will be required from time to time.

Application and Contact

Please send us your application letter and comprehensive resume to [email protected] with mention of “SOM Application – WEnergy Global” in the subject of the email or letter. Application without a cover letter will not be considered by the Company. Your cover letter shall clearly describe your motivation, fit-for-purpose reasoning and compliance with the above roles and qualifications. Or via courier to following address: WEnergy Global Pte Ltd, ALICE @ Mediapolis, 29 Media Circle #04-18, Singapore 138565.

Closing Date and Procedure: December 31st, 2024. The final selected candidate is expected to commence employment within two (2) months from signing the employment agreement, pending document verification and (if required) an approval of an Employment Pass by the Government of Singapore.

WEnergy Global Group has a diverse/multicultural environment and is proud to be an equal opportunity employer. All qualified and experienced applicants will receive consideration for employment without regard to race/ethnicity, religion, gender, sexual orientation, national origin, disability, marital status or age.

Note: This role will require travel and based in China and Vietnam for at least 10 months per year. Proficiency in Mandarin is essential for effective communication with Chinese-speaking clients and stakeholders.

Job Overview:

• The ESG Manager will lead the company’s sustainability initiatives, driving the integration of environmental, social, and governance (ESG) strategies within the consumer electronics manufacturing industry. This role will be responsible for ensuring compliance with sustainability standards, enhancing long-term value, and promoting responsible corporate practices. The ESG Manager will collaborate with both internal and external stakeholders to advance sustainability goals, uphold corporate governance, and ensure transparency in ESG reporting.

Key Responsibilities:

Environmental Responsibility (Sustainability Focus):

• Sustainability Strategy Development: Assess the company’s environmental footprint, focusing on areas such as resource consumption, waste management, energy efficiency, and carbon emissions. Develop and implement sustainable practices aimed at minimizing the company’s environmental impact.
• Regulatory Compliance: Ensure compliance with local and international environmental regulations. Oversee environmental audits and prepare reports for compliance purposes.
• Sustainable Projects Leadership: Spearhead projects that drive the transition to green energy, carbon reduction, and circular economy practices, fostering sustainability throughout the product lifecycle and business operations.

Social Responsibility:

• Employee Wellbeing: Champion the development and implementation of Diversity, Equity, and Inclusion (DEI) policies to create a safe, inclusive, and supportive workplace.
• Community Engagement: Lead community outreach efforts and corporate social responsibility (CSR) initiatives to positively impact local communities through volunteering, philanthropic efforts, and social investments.
• Supply Chain Accountability: Monitor and enforce social responsibility practices within the supply chain, ensuring suppliers meet labor standards, health and safety regulations, and other social criteria.

Corporate Governance:

• Governance and Ethical Standards: Ensure all corporate governance practices align with legal, ethical, and best practice standards. Advocate for strong governance frameworks that promote accountability and transparency.
• Risk Management: Identify and assess ESG-related risks, implementing effective mitigation strategies to protect the company’s reputation and financial health.
• ESG Reporting: Prepare comprehensive ESG reports and communicate key sustainability metrics to internal stakeholders, investors, and regulatory bodies, ensuring transparency and accountability in performance.

Additional Responsibilities:

• Collaboration and Stakeholder Engagement: Foster partnerships with government agencies, NGOs, investors, and other stakeholders to support and enhance ESG efforts.
• ESG Ratings and Performance: Monitor and enhance the company’s ESG ratings across various platforms, positioning the company as a sustainable investment choice for socially responsible investors.
• Market Trends and Policy Monitoring: Keep abreast of global ESG trends and regulatory changes, adjusting corporate strategies as necessary to ensure ongoing compliance and leadership in the field.

Requirements:

• Bachelor’s degree or higher in Environmental Science, Sustainability Studies, Business Administration (with a sustainability focus), Public Policy, or a related field.
• At least 10 years of professional experience, with a minimum of 5 years in ESG management, particularly within the consumer electronics manufacturing industry, and a deep understanding of ESG frameworks and standards.
• Proven expertise in corporate governance and social responsibility initiatives.
• Strong communication, coordination, and collaboration skills, with the ability to influence and engage stakeholders at all levels.
• Previous experience in project or corporate management is highly desirable.
• Willingness to travel frequently and work abroad in China and Vietnam for at least 10 months per year, including annual 4 rounds-trip tickets to Singapore and separate living accommodations.

Role and Responsibilities

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

IT Project / Operations Manager, Airport Systems

We are looking for a proactive and service-oriented individual to implement IT initiatives and deliver IT operations excellence for our airport. The candidate will be responsible for requirements analysis, technical assessment, project management, solution deployment, operation management of Airport IT solutions and IT Managed Services.

The candidate will be expected to perform the following roles & responsibilities:

• Work closely with various airport stakeholders, both internal and external, to gather user requirements and deliver solutions to the users.

• Work with internal technical teams and vendors to propose overall technical solutions and key performance indicators to measure success.

• Perform proper project and change management to ensure delivered solutions meet technical, functional, performance, and business requirements.

• Manage 24/7 operations, maintenance, compliance, and renewal of our Airport IT systems to support operations of the airport. Candidates who are cognisant with industry best practices are preferred.

• Perform, review, and enhance business and IT processes as part of the continuous improvement effort.

Requirements:

• An accredited Bachelor’s degree in Information Systems / Technology, Computer Science, Systems Engineering, or related discipline.

• Certifications in IT Service Management (ITSM) and IT Project Management will be preferred.

• Demonstrated knowledge in Networking, System Administration, and Cyber Security is a plus.

• Minimum two years of work experience in the related technical domains and industry.

• Strong analytical and project management skills.

• Good communication, verbal, written, and presentation skills to effectively describe and demonstrate proposed solutions to internal and external parties.

• Strong team spirit and sense of responsibility, good at discovering and solving problems.

• Self-motivated.

Manage Third Party Business Arrangements through all stages of the Third Party Management Lifecycle (TPML), in alignment with relevant frameworks, policies and standards. Vendor Managers are expected to understand and maintain knowledge of Business Arrangement terms (including key Third Party and business segment or corporate function (TD) deliverables). Vendor Managers are also responsible for monitoring, analyzing and reporting on performance of Business Arrangements and identifying and escalating issues where identified in order to mitigate risk. On more strategic, critical and/or complex relationships across multiple business segments or corporate functions, role may also act as the Lead Vendor Manager supporting the Accountable Executive that owns TD's relationship with the Third Party.

This position is part of a newly formed Singapore Vendor Management team.

CUSTOMER

• Own the management of Third-Party Business Arrangements through all stages of the TPML, in alignment with relevant Third-Party frameworks, policies and standards
• Initiate intake via a Sourcing Request and follow the Third-Party Risk Assessment process
• Set up and onboard Third Parties post contract execution including the implementation of the governance structure and interaction models between key TD and Third Party stakeholders
• Understand the financial terms of a Business Arrangement and monitor a Third Party's financial health to mitigate risk related to costs and services
• Collaborate with internal stakeholders to support business needs by delivering a transition or termination of a Third Party
• Support Lead Vendor Managers in consolidating an enterprise view of the relationship with the Third
• Party in support of the Accountable Executive
• Maintain strong relationships with internal stakeholders
• Ensure integrity in dealing with Third Parties, complying with TD's Expense Policy, Enterprise Procurement Policy, Vendor Management Policy and Code of Conduct and Ethics
• Focus on continuous improvements to facilitate entering into Third Party Business
• Arrangements and promote effective delivery

SHAREHOLDER

• Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
• Manage Third Party Business Arrangements through all stages of the TPML, in alignment with relevant frameworks, policies and standards
• Monitor, analyze and report a Third Party's performance through delivery against SLAs, SLOs, KPIs or other contractual commitments
• Identify issues and monitor trends with a Third Party in a responsive manner, to reduce risk in alignment with Third Party Risk Management (TPRM) Policies and related Standards
• Document Third Party risk issues, as per the TPRM Issues Management process and standards, escalate issues as appropriate, and partner with Third Party to develop a remediation plan to drive resolution
• Participate in cross-functional initiatives as a subject matter expert helping to identify risk/provide guidance for complex situations
• Conduct internal and external research projects; support the development/delivery of presentations / communications to management or broader audience
• Conduct meaningful analysis at the functional level using results to draw conclusions, make recommendations, assess the effectiveness of programs or practices
• Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

EMPLOYEE / TEAM

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
• Participate in personal performance management and development activities, including cross training within own team
• Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Contribute to team development of skills and capabilities through mentorship of others by sharing knowledge and experiences and leveraging best practices
• Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships
• Contribute to a fair, positive and equitable environment that supports a divere workforce
• Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

• Expert level professional role requiring substantial knowledge / expertise in a complex field and knowledge of broader related areas
• Integrates knowledge of the enterprise sub-function’s or business line’s overarching strategy in developing solutions across multiple functions or operations
• Interprets internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services
• Acts as a lead integrating cross-function understanding within their own field of specialty; with significant resource requirements, risk and / or complexity
• Independently manages business arrangements
• Solves or may lead others to solve complex problems; leads efforts or partners with others to develop new solutions
• Uses sophisticated analytical thought to exercise judgement and identify solutions
• Impacts the achievement of sub-function or business line objectives within the area they are accountable for
• Supports advanced methods to contribute to new solutions and recommend standards against which others will operate
• Communicates difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders
• Works autonomously as the lead and guides others within area of expertise

Job Requirements

• Undergraduate degree with minimum 7+ years of related experience
• Advanced knowledge of Vendor Management, Business Arrangements, Third-Party
• Management Lifecycle framework/principles, systems, products/services, product research, assessment & reporting, competitive intelligence, negotiation tactics and/or regulatory requirements
• Knowledge of current and emerging competitor and market trends
• Knowledge of Risk Management environment, standards and regulations
• Knowledge of budgetary management principles/practices/procedures
• Skill in identifying complex problems and reviewing related information to develop/evaluate options and implement solutions and/or governance procedures
• Skill in supporting the development and implementation of change strategies and/or processes
• Ability to negotiate, influence, collaborate and effectively communicate to build relationships
• Ability to contribute to strategic direction of the function and provide advice to senior leadership
• Ability to monitor, analyze, report and assess adherence, performance and risk of information, contractual terms and/or delivery of services
• Skill in researching, collecting, organizing and analyzing complex or technical data and developing plans to address identified issues/problems
• Ability to lead, plan, implement and evaluate program/project activities to ensure completion of initiatives
• Ability to exercise sound judgement in making decisions
• Ability to research, collect, organize and analyze information and prioritize work while meeting multiple deadlines
• Skill in using analytical software tools, data analysis methods and reporting techniques
• Skill in using computer applications including MS Office
• Ability to work successfully as a member of a team and independently
• Ability to handle confidential information with discretion

• Exciting leadership opportunity
• Drive sales for multiple stores in Singapore

About Our Client

Our client is a popular and innovative quick-service restaurant (QSR) brand specializing in delivering fresh, high-quality food in a fast and convenient format. Known for their commitment to offering a wide variety of dishes at affordable prices, they focus on providing customers with a fast-casual dining experience without compromising on quality. The brand is customer-centric, constantly striving to enhance its menu offerings, streamline operations, and expand its presence with a focus on efficiency, value, and accessibility.

Our client is seeking an experienced and dynamic General Manager to oversee and manage the operations of our their QSR business in Singapore. The General Manager will be responsible for driving business success across multiple stores, focusing on sales, profit goals, store performance, marketing, and menu design. This is an exciting leadership role with the opportunity to shape the future of a fast-growing brand in Singapore.

Job Description

• Oversee Operations: Manage day-to-day operations of multiple store locations across Singapore to ensure smooth functioning, efficiency, and customer satisfaction.
• Achieve Sales and Profit Targets: Lead the achievement of sales targets, profit goals, and operational KPIs for all stores under your supervision.
• Store Performance Management: Monitor and evaluate the performance of each store, providing guidance and support to managers in driving store success, optimizing team productivity, and maintaining high-quality standards.
• Marketing Strategy: Collaborate with the marketing team to design and implement promotional campaigns, in-store events, and other strategies to increase brand awareness and drive customer traffic.
• Menu Design & Innovation: Work closely with the culinary and product development teams to design new menu items, optimize existing offerings, and align the menu with customer preferences and market trends.
• Staff Leadership & Development: Lead and mentor a team of store managers and staff, ensuring high levels of engagement, performance, and professional growth. Foster a positive and high-performance work culture.
• Financial Management: Control and monitor operational costs, budgets, and financial performance to ensure that profitability targets are met.

The Successful Applicant

• Minimum of 12 years of experience in a senior management role within the QSR, restaurant, or food service industry.
• Proven track record of managing multi-unit operations and achieving sales and profit targets.
• Strong leadership skills with the ability to inspire and manage diverse teams.
• Experience in developing and implementing marketing strategies to drive business growth.
• Knowledge of menu design, product development, and food trends.
• Excellent communication, interpersonal, and problem-solving skills.
• Strong financial acumen and experience managing budgets and cost control.
• Knowledge of Singapore's local market and business environment.

What's on Offer

This role is ideal for someone with a strong background in QSR, managing multiple outlets, a passion for the food industry, and a desire to drive growth and success for the brand in Singapore.

Contact

Kanika Sagar (Lic No: R22104649 / EA no: 18S9099)

Quote job ref

JN-112024-6581959

Phone number

+65 6416 9858

Michael Page International Pte Ltd | Registration No. 199804751N

Job Location : Orchard

Work timings : 5 days works week inclusive of weekends & P.H. ; 930-630pm & 1230-930pm

Benefits : Basic + AWS + VB

Duties and Responsibilities – Retail Manager

Sales Floor Operation, Staff Management and Customer Service

1. Manage day-to-day sales operations, develop and execute business plans to achieve sales growth and profit targets. Keep up-to-date on store information and product knowledge to sell and promote merchandise and services of the company employing a consistently high level of service.

2. Stationed on sales floor during store operation hours to lead and motivate sales staff and promoters to carry out their duties effectively and efficiently and to achieve sales, profit and stock targets; ensure that staff and promoters adhere to company policies, rules and regulations. Lead and motivate section’s staff to carry out their duties effectively and efficiently and to achieve profit and sales targets.

3. Ensure that sales area, fitting rooms, stock rooms, showcases and fixtures are always clean and tidy. Ensure also that merchandises on display are clean and neat and that sales staff and promoters observe safety procedures. Control and maintain procedures for fitting rooms.

4. Conduct On-The-Job training – coach staff on service etiquettes, selling techniques, merchandise knowledge, grooming standards and provide POS training. Check on staff and promoters’ performance and discipline. Ensure that all staff and promoters provide the highest level of service to customers; adhere to company policies, rules and regulations; behave according to business etiquette and standards set by the company; and that all staff and promoters are properly dressed and groomed.

5. Effective planning of monthly staff rosters for department manager’s approval; ensure optimal management of manpower strength.

6. Handle and resolve customers’ enquiries and complaints expeditiously. Develop regular customers, update and maintain their records, know them by their names and their shopping interests, research customers’ profiles and obtain their feedback. Maintain and update data bank of regular customers, ensure effective and systematic customer data resources system.

7. Check / approve return or exchange of goods; approval of credit vouchers.

Merchandising and Market Research

8. Plan and control open-to-buy budget through constant review of stock level, stock assortment, delivery schedule and identification of fast-selling and dead stocks and to achieve feedback through frequent consultation with retail advisors and staff.

9. Assist in the implementation of merchandising plans and strategies; to maximize sales and minimize losses through the management of staff, merchandise and space.

10. Assist in the enhancement of online store sales.

11. Forecast and analyze fashion and demand trends, recommend new merchandise mix and suppliers.

12. Assist the department manager in developing new merchandise concept and subsequent promotion and marketing of the product.

13. Plan effective and efficient sourcing and procurement systems, source and procure merchandise.

14. Assist in the negotiation with vendors / suppliers for most favorable terms and conditions and to plan major vendor programs in important growth areas. If necessary, co-ordinate and conduct business meetings with vendors / suppliers and prepare business correspondence.

15. Plan and organize merchandise purchase and delivery schedule from overseas buying trips.

16. Conduct market survey, research trade information and analysis on competitors’ stores; provide reports, feedback and recommendations.

Advertising & Promotions Events / Merchandise Presentation

17. Prepare and execute advertising and promotion plans, budgets and schedules; plan and execute effective merchandise zoning, layout and display working closely with Visual Display team and vendors to present merchandise in an exciting and interesting manner to portray the desired concept / theme.

18. Advice and feedback to department manager on display locations and fixtures to maximize visual impact; feedback on point of sale, publicity on the effectiveness of A&P programs.

19. Assist in supporting the use of digital marketing for better customer engagement and business growth for the physical store and online store.

Sales Budgets / Reports & Stock Inventory

20. Provide and analyze sales, profit and stock budgets/reports. Prepare sales budget and any other forms and reports required by the company.

21. Review purchases regularly and provide recommendations on appropriate actions to be taken, manage physical stock takes and regular stock checks. Ensure that all purchase orders, notices of price revisions, goods returns are duly completed and processed according to established procedures. Facilitate smooth movement of stocks to and from the sales floor. Effect shortage control audits.

Safety and Security

22. Ensure that staff and promoters observe safety and security procedures.

23. Report any shoplifting case to security personnel and to attend to the necessary follow-up action.

24. Any other job-related duties as and when assigned by the company.

· Provides subject matter expert guidance on emergency preparedness

· Develops, implements, and continually improves procedures, processes, and tools for effective emergency response throughout the Organization

· Promotes awareness of emergency preparedness, emergency response and business continuity

· Engages with all areas of BW Offshore to ensure that emergencies are properly understood and that response plans are adequately implemented

· Actively seeks out good practices which could provide improvements to emergency preparedness outcomes

· Functions as the primary point of contact for Crisis Management tools, training, drills, and exercises at Tiers 2 and 3

· Performs verification of OI Management Standard requirements

· Provides expert advice in Level 3 Incident Assessments related to Emergency Preparedness

· Monitors and analyzes outcomes of trainings, drills and exercise reports for adequacy and accuracy

· Functions as Discipline Expert for OPITO (Offshore Petroleum Industry Training Organisation) OIM (Offshore Installation Manager) Controlling Emergencies Assessments

Job Responsibilities

• Lead team of engineers and supervisors to oversee daily tunneling activities.
• Carry out TBM MMP to ensure detailed drawings meet the requirements and specifications output.
• Monitor and track site progress, manpower mobilization and equipment deployment.
• Plan, control, manage and coordination of TBM tunnelling activities.
• Review geotechnical data and plan ahead tunnelling works to ensure smooth tunnel progress.
• Evaluate and review work procedures and method statements for TBM tunneling projects.
• Interface, coordination and plan construction activities in accordance with construction schedules with TBM manufacturers and contractors.
• Perform other duties as assigned.

Job Qualifications:

• Preferably with a Degree in Civil Engineering and above or equivalent.
• Minimum 8 years of working experience in managing tunnelling works of similar scale, complexity and ground condition.
• Demonstrable experience in managing detailed design, selection and evaluation of tunnelling methods including curve-jacking.
• Proficiency in AutoCAD/BIM software is an added advantage.
• Able to work as a team, assertive, independent and proactive.
• 6 days work per week.
• Location: Tampines

We regret that only shortlisted candidates will be notified.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

The Senior Franchise Operations Manager will be responsible for overseeing the operational performance and compliance of franchise locations within Bacha Coffee outlets. This individual will work closely with franchisees and overseas partners to ensure that brand standards, operational procedures, and customer service expectations are met or exceeded. This individual will be reporting to Head of Franchise Team.

Responsibilities

• Conduct regular visits and audits to franchise locations to assess operational performance, provide guidance, and ensure compliance with brand standards.
• Develop and maintain strong relationships with franchisees, serving as the main point of contact for operational support and guidance.
• Implement training programs and initiatives to ensure that franchise employees are properly trained on operational procedures, food safety standards, and customer service protocols.
• Develop and monitor key performance indicators (KPIs) such as sales, profitability, outlet compliance and customer satisfaction metrics for each franchise location.
• Implement the franchise operating manual and update wherever required and provides guidance in all operational and training areas.
• Lead preparation and host Franchise functional meetings.
• Collaborate with franchisees to develop action plans to address any operational challenges or opportunities for improvement.
• Collaborate with various departments to drive growth and implement action plans.
• Prepare reporting on outlet audits and market opportunity.
• To be trained and stationed across various departments for training including Operations, Training and Franchise Department.

Requirements

• Degree holder in Business or related field
• Minimum 5 years’ experience in a relevant experience in a similar capacity
• Experience in F&B /Luxury Goods/ Hotel industry will be advantageous
• Excellent interpersonal, negotiation and communication skills
• Proactive with strong sense of responsibility and result-orientated
• Strong organizational, analytical skills and follow-up
• Able to work under pressure and tight deadlines
• Positive and accurate representation of the brand at all times
• Adaptable and flexible
• Good team player
• Willing to travel to our franchises overseas when required

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

• Oversee the daily operations of the accounting department.
• Ensure compliance with accounting standards and regulations.
• Prepare and review financial statements and reports.
• Develop and implement accounting policies and procedures.
• Manage and mentor accounting staff.
• Collaborate with other departments for budgeting and financial planning.
• Provide strategic financial guidance to senior management.
• Coordinate audits and liaise with external auditors.
• Analyze financial data to identify trends and make recommendations.

Qualifications

• Bachelor’s degree in Accounting, Finance, or related field.
• CPA or CMA certification preferred.
• At least 7-10 years of progressive accounting experience.
• Proven experience in a management role.
• Thorough knowledge of accounting principles and procedures.
• Strong understanding of financial reporting and compliance regulations.
• Excellent analytical and problem-solving skills.
• Strong leadership and team management abilities.
• Exceptional communication and interpersonal skills

We are seeking a versatile senior software manager to develop cutting-edge software solutions to optimize our business operations. In this role, your duties will include supervising junior software developers, analyzing software performance and configuration systems, and managing the deployment and integration of new software. You will also be required to hire new software developers.

To ensure success as a senior software manager, you should possess extensive experience as a senior software manager and a mentor of junior software developers. First-class senior software managers drive software innovation at their companies.

Senior Software Manager Responsibilities:

• Consulting with management and software developers to determine software solution requirements.
• Evaluating software solutions and system performance, as well as supervising the software development team.
• Demonstrating patience and using effective explanations when mentoring junior software developers.
• Managing the development, deployment, and integration of software solutions.
• Determining system specifications and analyzing test stage data prior to software installation.
• Managing the installation and configuration of software solutions.
• Collaborating with front end users on software functionality.
• Resolving software deployment and integration errors, and documenting processes.
• Performing routine maintenance and monitoring performance metrics.
• Keeping abreast of new software technologies, as well as conforming to best practices in cybersecurity.

Senior Software Manager Requirements:

• Bachelor's degree in software engineering, computer science, information systems, information technology, or similar.
• Master's degree in a related field preferred.
• 5 years of experience in software development and team management.
• In-depth knowledge of programming languages such as Python and JavaScript.
• Ability to mentor junior software developers, as well as to collaborate with all stakeholders.
• Extensive experience in developing, deploying, and integrating software solutions.
• Proficiency in documenting processes and monitoring performance metrics.
• Knowledge of best practices related to data encryption and cybersecurity.
• Ability to keep up with software industry trends and innovation.
• Exceptional interpersonal and communication skills.

Job Description:

• Monitor cleaning operations to ensure quality service delivery.

• Provide on the job training and coach staff to meet the contractual requirements.

• Ensure environment and premises are maintained at high hygiene standards.

• Ensure cleaning teams adhere to safety measures during cleaning operations.

• To ensure all daily and periodic cleaning works are carry out as per schedule.

• Responsible to inspect job site for proper cleaning.

• Resolve on-site operational issues.

• Respond to customer complaints / feedback with fast action.

• Controlling the monthly order budget and keep good maintenance of machinery and equipment.

• Other work duties assigned by superiors

• Experience in cleaning industry will be an advantage

Requirements:

· Required to work Rotate day/night shift, after working hours, on PH and weekends.

· Required to hands-on in cleaning work using different types of machineries

· Class 2A Driving licence will be an advantage

· Strong problem-solving, interpersonal and communication skills

· Mature and responsible

· Experience in leading a team or people management skills

Profile description

We are looking for Senior Vessel Manager for a position based in Singapore.

Job Responsibilities:

• As a Senior Vessel Manager, you will assume full responsibility for the safe operation of a fleet of bulk carrier and Gas vessels assigned to you.
• Besides day-to-day close monitoring of vessels, you will be required to supervise drydockings and repairs, carry out vessel inspections, conduct technical investigations, ensure certification and documentation of vessels under your charge are up to date and meet international safety standards.
• To monitor and control spare parts supply to the vessels. You will judiciously manage budgets allocated to vessels and produce regular reports.
• You will attend vessels at port and/or short sailing on scheduled visits and prepare vessel inspection reports. You need to drive safe work culture and inspire the shipboard team.
• To objectively analyze and report on performance of shipboard personnel.
• Coordinate with Operations, QHSE and Fleet Personnel department in smooth & efficient operation of assigned vessels.
• Any other assignments as needed.

Requirements:

• Chief Engineer's Certificate of Competency and more than 3 years of shore experience in Technical management.
• Experience on Bulk and Gas Carriers is desirable.
• You should have a strong focus on cargo handling equipment & knowledge of cargo gear maintenance requirement.
• Good leadership qualities & strong commitment to safety/compliance procedures are essentially needed in our organization.
• You should be professionally sound, highly motivated and a good team player.
• Good proficiency in English communication required.
• You will be stationed in Singapore and travelling to attend ships.

Role and Responsibilities

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 2 year’s experience in similar role in cleaning sector

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Any 5 days a week

AM/PM shift

Jobscope:

• Oversee daily clinic operations, ensuring smooth patient flow and optimal resource utilization.
• Manage the clinic budget, monitor expenses, and ensure financial viability.
• Ensure compliance with healthcare regulations, accreditation standards, and internal policies.
• Implement quality improvement initiatives to enhance patient outcomes and service delivery.

Requirement:

• Nitec and above
• At least 2 years of managerial experience in clinic setting.
• Excellent leadership, communication, and organizational skills.

All qualified applicants, please send in your resume to:

[email protected]

Jacqueline Fong Hsin Ting (R21103226)

Recruit Express Pte Ltd

Company Reg. No. 199601303W

EA License Number: 99C4599