Total 24,082 relationship manager job vacancies in Others category in Singapore

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

A Finance Manager oversees the financial management and reporting activities of the company, and is responsible for budget planning as well as supporting executive management team in offering insights and financial advices that will allow them to make the best business decisions for the company.

A Finance Manager job description should include, but not be limited to:

Overseeing and reviewing works done by the finance team

Producing financial reports related to budgets, account payables, account receivables, expenses etc.

Developing long-term business plans based on these reports

Budgeting and forecasting for the business

Liaising with external auditors and tax agents

Looking into strengthening current internal control and process improvement

A degree and several years’ experience in the Finance and Accounting field will be required to succeed in a Finance Manager role. A degree in the following fields will prove particularly advantageous:

Accountancy or Finance

Economics

Mathematics

Business Studies

Management

As well as formal qualifications, a Finance Manager job description should detail the following qualities:

An analytical mind

Negotiation skills and the ability to develop strong working relationships

Commercial and business acumen

Good communication skills – both written and verbal

A keen eye for detail and desire to probe further into data

Ability to stick to time constraints

1. Overseeing the entire operation for the shop

2. Handling staff as recruiting, training and supervising staff and performing cashier duties

3. Managing budgets, maintaining statistical and financial records

4. Planning and problem solving

5. Promoting and marketing the business

6. Ensuring compliance with health and safety legislation and licensing laws

7. Serving customers and handling complaints

8. Performing inventory control as stock-taking and re-stocking, placing orders

9. Handling administration and paperwork

10. Organizing and promoting social events such as quizzes, karaoke evenings

11. Liaising with customers, employees, suppliers, licensing authorities, sales rep(s) and the police

12. Making improvements to the running of the business

13. Setting targets and maximizing profitability

14. Performing other tasks as and when assigned to

- arrange monthly events and coordinate stage performances

- arrange for training and briefing with the performing artistes

- conduct and host stage events daily

- roster the performing artistes daily performances

- plan and stage for special events

- conduct dance routines with the artistes

- ensure all performing artistes attend daily trainings

• Plan and execute construction projects, including budgeting, scheduling, and resource management.
• Collaborate with architects, contractors, and consultants to ensure project alignment with design specifications.
• Supervise on-site activities to ensure adherence to safety, quality, and compliance standards.
• Resolve technical and operational challenges during project execution.
• Prepare and present progress reports to stakeholders.
• Ensure compliance with Singapore's building codes, safety regulations, and environmental standards.
• Coordinate with relevant parties to manage progress of the project to make sure that the schedule is kept.
• Lead team to manage project operations, schedule, and specifications.
• Manage operational cost to keep cost within the budget.
• Manage site document filing and record keeping in accordance with International Organisation for Standardisation (ISO) standards.
• Manage subcontractors’ activities to ensure compliance of contract requirements.
• Monitor compliance of work with the workplace safety and health regulations.
• Monitor quality of project delivery to make sure they meet project requirements and regulations.
• Oversee the project team and subcontractors in delivery of project to meet completion date.
• Provides leadership to the project management and construction team.
• Supervise daily site activities.

We are looking to hire a motivated and team player to join our family as Cafe Supervisor.

Job scope includes (and is not limited to):

- in charge of stock take and ordering

- training of new servers

- oversee day-to-day cafe operation

- table service; manage complaints

- cashiering

- oversee cleanliness and order of cafe

- preparation of coffee, other beverages and desserts

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- Flexible timing, available to work weekends

- Shift work available

- Meals provided

- Cafe is 8 mins walk from Farrer Park MRT, Lavender MRT, Jalan Besar MRT stations.

Job Description & Requirements

General Responsibilities

· Oversee and manage all outlets, ensure the smooth operations of the business by identifying issues, and resolving them in timely manner.

· Manage multiple outlets and teams and ensure that all outlets are being operated efficiently and effectively

· Shortlist & interview candidates. Propose assignment of outlets and conduct in house training for staff

· Review preventive and maintenance care by staff, supervise the equipment warranty records.

· Develop employees by providing ongoing feedback, establishing performance expectations and by conducting performance reviews

· Adhere to company standard and service level, recommend cost cutting measures and monitoring of manpower cost

· Implement Processes & workflow on the profitability and operating condition of the company, identity areas to improve quality, control measures, efficient and productivity

· Monitor employee performance and participate in annual employee Performance bonus

Requirements:

· Restaurant operations management: 2 years (Preferred)

· The incumbent is expected to have proven track record and work experience in a similar capacity. He / She should have excellent communication and negotiation skills, be energetic, proactive, self-driven and highly motivated in the driving of business for the restaurant. Good interpersonal skills and computer skills in Word and Excel would be essential.

· Strong interpersonal skills to interact with the employees, customers and regulatory authorities

Job Type: Full-time

Salary: $3,500.00 - $4,500.00 per month

Role Overview

The Branch Manager (BM) is responsible for maximizing the satisfaction of the clients and their working environment in order to achieve all the objectives set. BM is also responsible for managing and controlling the operations of all departments within Yunomori Onsen Retreat & Spa in order to achieve the goals and policies set by the Board of Directors. As well as being a coordinator between the various parties within the Spa to be able to operate smoothly and consistent ready to work in a stressful state.

Key Responsibilities

1. Finance

• Prepare financial forecasts and manage profit and loss.
• Oversee inventory control, cost management, and service quality.
• Analyze financial reports for business performance.

2. Customer Service

• Monitor customer satisfaction and address complaints.
• Develop policies to uphold service standards and maintain a loyal customer base.

3. Sales & Marketing

• Collaborate on marketing strategies to enhance the brand image.
• Track industry trends and improve promotional tools to boost sales.
• Ensure corporate identity is consistently represented.

4. Human Resources

• Recruit, train, and evaluate staff.
• Foster a positive work environment with career development programs.
• Implement training programs, performance incentives and disciplinary measures.

5. Operations

• Optimize productivity and maintain high-quality service standards.
• Oversee budgets, resource allocation, and departmental management.
• Conduct regular meetings, maintain service manuals and enforce company policies.
• Oversee equipment maintenance and inventory compliance.

6. Maintenance

• Oversee preventive and corrective maintenance for facilities and equipment.
• Manage maintenance budgets, liaise with contractors, and resolve facility issues.
• Develop maintenance logs and address systemic issues with long-term solutions.

Reporting Structure:

• Reports to: Chief Operating Officer
• Supervises: Front Desk, Onsen Service, F&B, Spa, Engineering, Maintenance, HR, Marketing, and Accounting teams.

Requirements:

• Minimum of 2–5 years of experience in Spa management / Hospitality / Wellness operations.
• Proven track record in team leadership, customer service, and business growth.
• Optional: Certification or diploma in Spa management / Hospitality / Wellness.
• Familiarity with the latest trends in wellness and spa services.

If you have the vision, experience, and drive to lead with excellence, we’d love to hear from you! Apply Now to embark on a rewarding journey with us! We regret to inform you that only shortlisted candidates will be notified.

The General Manager (GM) is responsible for the overall operation, management, and profitability of the restaurant. They lead the team to deliver exceptional customer experiences, maintain operational excellence, and achieve financial goals. The GM ensures that all activities align with the restaurant's vision, standards, and objectives.

Key Responsibilities

1. Operational Management

• Oversee daily operations, ensuring smooth service delivery and adherence to restaurant standards.
• Monitor food quality, hygiene, and customer service standards.
• Ensure compliance with local regulations, including health, safety, and licensing requirements.
• Develop and maintain operating policies and procedures.

2. Team Leadership and Development

• Recruit, train, and manage staff, including Front of House (FOH) and Back of House (BOH) teams.
• Foster a positive work environment, promoting teamwork and staff engagement.
• Conduct regular performance evaluations and provide constructive feedback.
• Address staff concerns and resolve conflicts effectively.

3. Financial Management

• Prepare and manage budgets, including monitoring costs and revenue streams.
• Analyze sales reports and develop strategies to achieve financial targets.
• Oversee inventory management, including ordering and cost control.
• Implement initiatives to increase profitability, such as upselling and promotions.

4. Customer Experience

• Ensure outstanding customer service to enhance guest satisfaction.
• Address customer complaints and resolve issues promptly and professionally.
• Gather and act on customer feedback to improve service quality.

5. Marketing and Business Development

• Collaborate with the marketing team to develop promotional campaigns and special events.
• Build and maintain relationships with customers, suppliers, and partners.
• Identify and implement strategies to attract and retain customers.

6. Reporting and Administration

• Generate and analyze operational and financial reports.
• Ensure proper documentation, including staff schedules, incident reports, and regulatory compliance records.
• Communicate effectively with stakeholders, including ownership and management teams.

Key Qualifications

Education and Experience

• Bachelor's degree in hospitality management, business, or a related field (preferred).
• Minimum of 5 years of experience in restaurant management, with at least 2 years in a General Manager role.

Skills and Competencies

• Strong leadership and team-building skills.
• Excellent problem-solving and decision-making abilities.
• In-depth knowledge of restaurant operations, food safety, and customer service standards.
• Financial acumen, with experience managing budgets and analyzing reports.
• Proficient in POS systems and basic office software.
• Exceptional communication and interpersonal skills.

Responsibilities:

• Manage a team of operators, supervisors and construction site drivers.
• Monitoring performance of sub-contractors and company's employees.
• Allocating sub-contractors, resources, construction materials and other staff.
• Assign various work tasks as required.
• Arrange shift/scheduling of duty roster.
• Handle customers’ complaints, drivers’ and operators’ feedback and problems.
• Coordinate with customers on site requirements and activities.
• Maintaining a safe, secure and healthy work environment by adhering to and enforcing safety codes.
• Work with Compliance Officer and other relevant personnel to update the procedures.
• Ensuring smooth delivery of cargoes to customers/site within schedule.
• To schedule job, set priorities, monitor job progress & tracking schedules, communicate changes on job status.
• Costs projection and budget measures.

Requirements:

• Min 3 year relevant working experience in the construction industry
• PC literate
• Well organized & able to multi-task
• Capacity to handle pressure.
• Work as Team leader, leading team on project requirements and target achievement

Are you a dynamic and passionate leader with a knack for culinary excellence. Join our team as a Catering Manager and take charge of creating unforgettable dining experiences!

What We Offer:

• Position: Catering Manager
• Salary Range: $6,300 – $9,500/month
• Competitive compensation based on experience and performance.

Key Responsibilities:

• Plan, coordinate, and execute catering events with precision and creativity.
• Manage catering staff, schedules, and day-to-day operations.
• Develop innovative menus to meet client needs and exceed expectations.
• Ensure the highest standards of food quality, hygiene, and safety.
• Build and maintain strong client relationships.

What We’re Looking For:

• Proven experience in catering or hospitality management.
• Exceptional organizational and leadership skills.
• Ability to thrive in a fast-paced environment.
• Strong communication and interpersonal abilities.
• Passion for delivering excellence in food and service.

Why Join Us:

• Work with a supportive and innovative team.
• Opportunities for professional growth and development.
• Be a part of creating memorable experiences for our clients.

Principal Duties and Responsibilities

• Formulate and recommend policies, objectives and long-range plans to ensure the most effective operation of field sales activities. Disseminate and ensure compliance with approved policies, objectives and plans.
• Prepare annual/quarterly budgets and assist Marketing Department in preparation of key marketing strategies, sales forecasts by product and district. Supervise the development of sales estimates, review and approve forecasts.
• Plan, control and direct activities of the field operations to obtain maximum sales volume and required Company standards of quality, service and cleanliness and to develop maximum sales potential and profitability from operators.
• Oversee store repairs and maintenance program to ensure provision for efficient and effective preventive and breakdown maintenance in minimizing disruption to restaurant operations.
• Oversee the Quality Control upgrading of all food and related products in the Operations Department and also produce and process research and development programs.
• Report on operating results, comparing actual performance with budget and established ‘objectives’. Recommend and implement corrective profit action as required.
• Participate in and, where appropriate, initiate investigation and planning associated with market development (new restaurant built, image enhancement, relocation), restaurant design/layout and equipment evaluation.
• Ensure that all customer communications are promptly and accurately handled and that appropriate and timely actions on customer service problems are taken.
• Liaise with and ensure that all service functional areas provide required support to restaurant operations in achievement of the Department’s objectives (Marketing, Finance, Human Resources, Supply Chain, Shop Development, Training, and Quality Control).
• Plan and direct changes in staffing and reporting relationships in conjunction with Human Resources Department. Lead, motivate and develop current operations workforce in order to achieve the Department’s objectives. Ensure that all personnel fully understand their accountabilities and that they have the authority and expertise to achieve them.
• Perform any other duties from time to time as assigned by your superior.
• Minimum 6 years related work experiences
• Preferred Degree or Diploma in Business Management or equivalent

Other Requirements/ qualities such as personality traits or skills required for the job

• Strong in leadership and management skills
• Active team player & strong communication skills
• Able to work independently with minimum supervision
• Resourceful, with excellent analytical skills
• Computer Literate
• Knowledge of Japanese Language will be an added advantage for liaising with Japanese counterpart

Responsible for the profitability of the outlet, performing outlet-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance and back office support. Other responsibilities include managing inventories, interacting with customers, wait staff and support employees to maximize revenue generation and enhance the customer experience, overseeing the recruitment, training and motivation of staff, maintaining high standards of quality control, hygiene and health and safety in the dining area

Responsibilities:

• Take responsibility for the business performance of the outlet
• Perform roll call daily prior to the operating hours to highlight on issues and to motivate staff
• Analyze and plan for outlet sales levels and profitability
• Work hand-in-hand with marketing department to organize marketing activities such as promotional events and discount schemes
• Plan for duty roster
• Work with outlet chef on menu planning
• Manage staff and provide them with feedback
• Respond to customer complaints and ensure customer satisfaction
• Ensure that all employees adhere to the company’s uniform standard
• Ensure compliance on high standards of quality control, hygiene, and health and safety
• Check stock levels and order supplies
• Work with various department on other administrative matters such as payroll, accounts closing etc
• Perform other reasonable job duties as requested by Supervisors
• Handling emergency and difficult situation

Requirements:

• At least 2 years of relevant experience in food court / institutional catering
• Minimum ‘O’ level or Diploma in F&B service or equivalent
• Willing to be involved in hands on operations
• Excellent communication and interpersonal skills
• Able to lead and motivate to produce results
• Ability to work in a fast-paced environment
• Team player

• JOB SCOPE
• Project management of building/warehousing construction projects. Ability to oversee the entire process and knowledgeable in project management relating to all operational and administration procedures
• Carry out project planning, cost control and project documentation
• Provide the direction in construction planning, coordinate works with sub-contractors, Client and Consultants to ensure overall construction progress based on the schedule of works
• Ensure timely and smooth progress of works
• Ensure quality of works is achieved and safety & environmental regulations are complied with
• Ensure project activities complied with the Company’s ISO system
• Lead a team of project staff
• JOB REQUIREMENTS
• Diploma/Degree holder
• Minimum 5 years with relevant experience in project management of building/warehouse construction
• Dynamic and motivated personality with good communicative and interpersonal skills
• Good leadership to lead a team of project staff
• Bilingual in English and Mandarin (to be able to communicate with Mandarin speaking staff)
• Proficient in using Microsoft Office and familiar with Microsoft Project

Management consultants help organisations to improve business performance by cutting costs, increasing productivity, creating value and maximising growth. They use their business skills to provide objective advice and expertise and help an organisation to develop any specialist skills that it may be lacking.

1. Role Description

This position reports to the Director
The Company committed to an employee-orientated with a emphasis on Hands-On Approach.

2. Specific Responsibilities:

(1) Establishing long term relationships with new and existing corporate Clients

(2) Build Pipeline in prospecting New Clients in Singapore and South East Asia region

(3) Brainstorm and Execute marketing and promotions for corporate clients

(4) Presenting products and service to corporate clients via video conferencing, email, social platform

(5) Establish good rapport and understanding with existing suppliers

(6) Search and identify new curriculumn providers in the market to join an education platform in the future

(7) Research and Identify the latest products trends and potential new market to help the company’s future grow.

3. Competencies:

(1) Active participation in setting processes and goals for achieving a more efficent work flow relating to technology and education methodology. Have AI knowledge and develop the curriculum for children

(2) Able to engage and communicate different countries of clients ( Singapore, South-east asia region)

(3) Gain experience with the knowledge of different corporate clients' Products requirements with a focus on Education-Provider-Related Sales

(4) Acquire the skill to research and identify current trend of products that clients might be keen on children songs

4. Duration of Work Offered

• 24 months

5. Approved working and allawances

• Career Individuals - $12,000.00 to $15,000.00

6. Education Qualifications Required for the Role

• This position is open for the person has pre-school qaualification backgroud and the AI operation experience in educational products
• Graduates interested in this position should possess Degree or Diploma Qualification.
• Working expeience at least in education filed with AI technology for 5 years
• Can compose children songs

Marketing Manager Roles & Responsibilities:

• Oversee all marketing campaigns for their company or department
• Implement strategy
• Promote a business, product, or service
• Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones
• Represent the marketing team to cross-functional groups including product management, sales, or customer support
• Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

• Manage and coordinate marketing and creative staff
• Lead market research efforts to uncover the viability of current and existing products/services
• Collaborate with media organizations and advertising agencies
• Brainstorm ideas for new campaigns
• Coordinate with the sales team and other departments to produce effective strategies
• Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks
• Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

1. Greeting customers and offering assistance

2. Taking payments for purchases and packaging purchases

3. Stocking merchandise and creating displays

4. Taking inventory and monitoring sales floor

5. Achieve sales targets through effective use of selling techniques,and product knowledge, contributing to the global team performance

Job Duties & Responsibilities:

• Manage project operations for piling works
• Manage operational budget, cost and productivity
• Manage machinery productivity and maintenance record
• Liaison between client and internal stakeholders
• Developing and implementing strategies aiming to promote the departmental growth
• Create complete business plans for the attainment of goals and department objectives set by the board of directors

Requirements:

• Prefer candidate to be able to converse in Japanese
• In depth knowledge of corporate governance principles and managerial best practices
• Strong understanding of operations management and measures of performance
• Experience in developing strategies and plans
• At least 5 Year(s) of working experience in the related field is required for this position.
• Meticulous and pro-active

Key Responsibilities:

Oversee all daily office operations and ensure smooth functioning of administrative processes.
Provide secretarial support for other staff.
Prepare and disseminate correspondence, memos and forms.
Liaise with external vendors and service providers for office-related matters.
Liaise with corporate secretary on corporate secretarial matters (e.g. AGM).
Collaborate with the IT team in HQ and external vendors on all IT matters.
Manage inventory and procurement of office supplies, which include stationery and multimedia equipment.
Coordinate office events, meetings and appointments.
Liaise with Tokyo Gas Asia’s accounting team on payment matters.

Requirements:

Strong organisational and multi-tasking skills.
Excellent communication and interpersonal skills.
Proficiency in MS Office.
Self-motivated to grow and contribute to the company.
Able to think logically and rationally.
Able to persevere and work independently.

58 RECRUITMENT PTE. LTD. 19C9772 67026282

Job Description:

• Responsible for overseeing and carrying out all works relating to the safety, health and environmental matters in the project.
• Work closely with project team & contractors to mitigate and control all high risk hazards to maintain a safe workplace.
• Ensure overall compliance and good procedures/practices in statutory environmental and health requirements at project site and requirement premises at all time.
• To identify any unsafe condition in the worksite or unsafe work practice is carried out in the worksite.
• Implement and monitor environmental, health & safety management system on site.
• Prepare, submit statutory reports and maintain of documentation for all EHS issues according to ISO.
• Conduct regular site inspections to ensure that all site activities are carried out in compliance with MOM, NEA and EHS regulations.
• Liaise with relevant authorities on all environmental and safety issues.
• Support all in-house EHS initatives.
• Oversee and manage the safety department
• Drive WSH Awards initiatives and submissions

Requirement:

• Only Singaporean / PR will be considered for this position
• Specialist diploma in WSH or MOM Recognised certificates
• Minimum of 7 years of experience as a Safety Officer or related experiences
• Strong leadership and communication skills.
• Ability to work independently and as part of a team.
• Attention to detail and strong organizational skills.
• Certification in Occupational Health and Safety (OH&S) is a must.
• Must be responsible, organized and self-initiated.
• Respect for deadlines, sense of urgency.

Sales Manager

We are looking for a high-performing Sales

Manager to help us meet our customer

acquisition and revenue growth targets by

keeping our company competitive and

innovative. You will be responsible for

maximizing our sales team potential,

crafting sales plans and justifying those to

plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets
• by successfully managing the sales
• team
• Design and implement a strategic business plan that expands. company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting,
• coaching and performance
• monitoring of sales representatives
• Build and promote strong, long-
• lasting customer relationships by
• partnering with them and understanding their needs
• Implementing new sales plans Present sales, revenue and expenses reports and realistic forecasts to the
• management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status · Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field Successful previous experience as a
• sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence. credibly and e!ectively at all levels of the organization
• Proven ability to drive the sales
• process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and
• people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow
• company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

As the key driver of the outlet, he/she will be responsible for leading a team of full-time and part-time service crew and baristas to meet and/or exceed sales revenue, and to deliver a high level of product and service excellence in accordance with the company’s strategic plans.

Job Responsibilities:

• Manage day-to-day operations at the assigned outlet
• Oversee staffing at the outlet including hiring and rostering
• Ensure the consistency and quality of food and beverage products and compliance with SFA regulations at all times
• Conduct regular product and service training and ensure that a high level of service standards at all times
• Manage operating expenses and be accountable for P&L
• Stock management - ordering and storage of products, liaising with internal and external stakeholders
• Respond and manage all customer feedback and enquiries - both online and offline
• Facilitate bookings, events and promotions in alignment with sales and marketing plan
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements:

• At least 3 years of relevant working experience
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Strong leadership, self-motivated and good people skills

1.Experience: Minimum of 10 years of experience in operations management or a related role.

2. Education: Bachelor degree Business Administration

3. Candidate must know how to manage the foreign worker.

4. Candidate must know Engilsh and Bangeli Languese Beacuse our most of the workers are Bangladeshi.

JOB DESCRIPTIONS:

• To be responsible for the entire operations and supervision of a team of service staff assigned and co-coordinate with the kitchen and stewarding to ensure a smooth and efficient services
• Responsible for leading and managing catering and coordinating daily operations
• Train new and current employees on proper customer service practices, banquet service procedures and standards.
• Manage the day-to-day operations of catering services, ensuring smooth workflows from food preparation to event execution.
• Coordinate logistics, such as transportation of food, setup of serving stations, and cleanup.
• Fully understand the concept of the catering and being able to act as a guardian in terms of service provided, food and beverages served and the guidance of the team.
• To be responsible for performing opening and closing duties and responsible for other duties as and when required.
• Review order dockets to guarantee correct and efficient preparations for orders received to present the accurate final bill to customers and process payment
• Perform shift closing on the Point of Sales terminal, tally cash and credit card settlements
• To bring up restaurant marketing strategies and regularly review product quality and research new vendors and recommend ways to reach a broader audience such as discounts and social media promotions
• Establishes rapport with guests to build guest loyalty and respond efficiently and accurately to restaurant customer complaints/feedback
• Ensure compliance with sanitation and safety regulations and ensure that the whole restaurant is always kept clean, organized, and presentable at all times

JOB REQUIREMENTS:

• Minimum Diploma or Bachelor Degree in Business or any related discipline
• Must have experience in working for Bangladeshi catering as a manager
• Preferably with experience in food packaging and distribution network through various channels
• Comprehensive knowledge of Bangladeshi cuisines (Vegetarian & Non-Vegetarian) is highly preferred
• Able to identify dishes or wide knowledge of Bangladesh food
• Understand Bangladeshi Food culture and techniques
• Excellent time-management skills to oversee multiple tasks, events, and deadlines simultaneously
• Preferably with Class 3 Driving Licence
• Willing to do rotating shift
• Able to work long hours and available especially on weekends and public holidays in line with business needs, the flexibility to work late evenings with prolonged period of standing (strictly off day on weekdays)
• Ability to work under pressure and fit into work culture
• Ability to remain calm and make quick decisions under stressful circumstances
• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner.
• Ability to thrive in a fast-paced environment and complete tasks responsibly and able to multi-task
• Strive towards meeting/exceeding sales goals and monthly sales target
• Customer-focused, with excellent written and verbal communication, networking and negotiation skills