Total 23,481 restaurant manager job vacancies in Others category in Singapore

Job Summary

As the Clinic Manager of Sin Kang TCM Clinic, you play a vital function as the connexion between Sin Kang, and our customers. You will oversee the daily operations of the clinic, including the management of manpower, logistics, revenue, customer service delivery, administrative excellence, and clinical training for clinic staff. A core member of the Clinical Team, reporting to Operations Manager of Sin Kang, you will be required to collaborate with various internal stakeholders in order to ensure that Sin Kang’s business and products are accurately represented in the market.

What you will get in return

In return, you get to enjoy the excitement of working in a growing & dynamic localise TCM culture. This will be a fulfilling role for you to take ownership of your own clinic operations, revenue, business development and marketing campaigns.

Key Responsibilities

Clinic Operations

• Responsible for daily operations of these service points, including front counter services, administrative, and operational matters, and partnering all clinic staff, TCM Physicians and backend operation team to solve system and process issues.
• Responsible for daily clinical meeting with all staff before any clinic operations.
• Provide essential support to all levels in the Clinic when required, and responsible in ensuring good workplace behaviour and identify issues and use resources to resolve.
• Supervise and manage the clinic’s appointment calendar.
• Establish and administer clinic specific policies and oversee system standard work.
• Maintain consistent SOP protocols for various tasks such as patient registration, queue management, medication dispensing, invoicing, and payment collection, claim submission, drug inventory management, and general cleanliness.
• Manage the financial and administrative aspects of the clinic, such as clinic facilities, equipment, medical supplies, and resources in relation to cost management, organising files and information, as well as maintaining accurate records of petty cash and billings.
• Responsible for inventory management. Evaluates stock levels of supplies and oversees repair or replacement of equipment and supplies.
• Responsible in providing innovative solutions to address all clinic operational shortcomings and escalation workflow to Operations Manager, when required.
• Build relationships with all stakeholders, engendering trust, confidence, loyalty, awareness, and mutual benefits.

Revenue, Finance and Corporate Governance

• Responsible for achieving the weekly and monthly sales revenue and financial targets for the clinical services assigned and be responsible for developing and carrying out business plans in conjunction with Operations Manager, and heads of departments/divisions to ensure that revenue goals are reached.
• Scope of business management includes clinic’s annual financial budgeting and regular reviews with all heads of departments/divisions, TCM Physicians, and development of new treatment services.
• Devise, implement and report all monthly clinic and staff’s sales revenue performance indicators and goals.
• Support and implement all business development and marketing campaigns planned for the Clinic.
• Ensure compliance with guidelines set by the Ministry of Health (MOH), Traditional Chinese Medicine Practitioners Board (TCMPB).
• Implement clinical administrative policies and initiate actions to enhance patient care programmes.

Service Excellence Management

• Collaborate with other department teams to ensure a positive experience for patients along the continuum of care.
• Provide quality service to patients including but not limited to answering queries and following-up over phone calls.
• Responsible for achieving customer satisfaction targets in partnership with the Operations Manager.
• Responsible for devising innovative ways to continually improve clinic service levels and ensuring great hospitality and total customer satisfaction.
• Communicate & resolve all patient queries & complaints in a professional manner & establish strong customer relationship with all patients/customers.
• Guide and support participation in patient care delivery regularly.
• Execute clinical administrative policies and initiate action to enhance patient care programmes.

People and Resource Management

• Understand future staffing requirements and create, execute and support clinical staff recruitment and retention strategies with Operations Manager and HR Manager.
• Identify position specific job responsibilities and core competencies to create clear job descriptions.
• Manage a team of TCM Physicians, patient relations officers, and therapists, providing customer services in service points, ensuring smooth and efficient clinical operations, conduct appraisals for these staff.
• Responsible for ensuring that all clinic staff receive appropriate induction, orientation, and training so that they possess appropriate skills and knowledge to carry out their jobs.
• Manage and allocate manpower rostering at clinic.
• Keep and monitor staff records and time attendance to include leave and sick days.
• Any ad hoc duties as assigned.

Requirements

• This role is a direct reporting to Operations Manager.
• Minimum requirement of GCE O Level, Diploma or Degree Holder will be a plus.
• At least 2 – 3 years of relevant work experience, with practical aspects of TCM Clinic/Aesthetics/ SPA operations is an added advantage.
• Knowledge in TCM would be an added advantage.
• Proven performance with strong track record in personal & clinic sales will be an added advantage.
• Proven performance with strong track record in supervisory experience and ability to lead and manage a team effectively.
• A team player, ability to exercise initiative, manage pressure, multi-task, and work independently in a fast-paced TCM, Beauty & Wellness environment.
• Good communication skills (both verbal and written in English and Mandarin) and excellent interpersonal skills, for daily communication with Mandarin-speaking patients and colleagues.
• Meticulous and analytical, possess good organisational, resourceful, problem-solving, co-ordination and communication skills.
• Excellent Office 365 skills, such as Spreadsheet, Words, and PowerPoint.
• Must be able to work on weekends and public holidays.

Work Location: Multiple locations across Singapore!

Interested candidates, kindly submit your updated resume via online. Alternatively, you may call our Human Resource Department at 6884 4772. Attractive remuneration package commensurate with relevant experience.

We regret that only shortlisted candidates will be notified.

For more information, please visit and follow our LinkedIn Page https://www.linkedin.com/company/sinkangtcm for exciting updates.

Responsibilities:

• Managing the design and coordination of a team of M&E coordinators, Engineers, and BIM modellers.
• Liaise with consultants on matters relating to all M&E works.
• Participate in technical meetings and site meetings.
• To assess and resolve any technical or site issues related to M&E drawings and M&E work with consultants and subcontractors
• On-site supervision of work progress
• Maintaining schedules and coordinating the work of subcontractors.
• Assist in finalising accounts of MYE Sub-contractors.

Requirements:

• Minimum Bachelor’s degree
• Experience with local A1 Main Con
• Experience as an Architectural Coordinator in condominium/mixed development projects

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

Our client is a specialist clinic located at the city.

• Oversee daily clinic operations, ensuring smooth patient flow and optimal resource utilization.
• Manage the clinic budget, monitor expenses, and ensure financial viability.
• Ensure compliance with healthcare regulations, accreditation standards, and internal policies.
• Implement quality improvement initiatives to enhance patient outcomes and service delivery.

Requirements:

• Nitec and above
• At least 2 years of managerial experience in clinic setting.
• Excellent leadership, communication, and organizational skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Remuneration package: $7,000 to $10,000 Basic + Excellent Variable Bonus

• HDB Upgrading project

• Reputable Construction Company

• Possess HDB MSCP, ELUP or HIP experience

Responsibilities

• Responsible for technical & engineering matters.
• Project planning, monitoring and scheduling of site activities.
• Monthly progress claim and monthly progress reporting.
• Ensure environmental, safety and health aspect on site.
• Responsible to liaise and coordinate with clients and sub-contractors.

Requirement

• Possess HDB upgrading MSCP, ELUP or HIP Project experience
• Proficient in Chinese to coordinator with Chinese speaking counterparts

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to

[email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

EA License Number: 02C4944

Registration Number: R1217882

Posting Personnel: Yeo Yi Rong

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

• Leading firm in building management and consultancy services
• Headquartered in Singapore with 12 overseas offices
• Attractive Remuneration Package

Responsibilities:

• Assist the Building Manager to supervise the operations team in managing the overall operation, maintenance and upkeep of the property and facilities.
• Handle building's matters relating to assets enhancement, supervision of contractors, liaison with clients and facilities operation.
• Attend to feedback and service requests from clients and liaise with contractors on all maintenance matters.
• Present during performance auditing and render assistance to facilitate the completion of the performance auditing of the past inspection.
• Compile, collate and analyze operational data and reports for continuous improvement.

Requirements:

• Diploma in Real Estate Business/Facilities Management /Project and Facilities Management /Engineering or equivalent
• Minimum 3 years of relevant experience in managing high rise building.
• Pro-active, independent, able to work with minimal supervision and perform under pressure
• Good communication and interpersonal skills

Working Hours: Mon - Fri (8.00am-6pm)

Working Location: ICA Building

Salary: Up to $5,000 + mobile allowance + AWS + variable bonus

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Responsibilities:

• Primary interface with suppliers (of the assigned Categories) for relationship management, establishment of business framework, performance development and overall business review
• Monitors industry information and trends, and supplier risk profiles, to devise long term supplier engagement strategies for the Categories
• Source and identify new business partners to meet the changing requirement of the organization
• Develop strategies to continuously maximize cost savings for the organization while maintaining good quality and consistent supply
• Understand long term requirements of the company and engage in strategic planning and collaboration with internal stakeholders to deliver key performance indices
• Organize and lead in Business reviews and Category Review Meetings
• Plan and execute negotiations for tenders, contracts and strategic partnerships, ensuring the organization receives the best value
• Innovate within the procurement space, automating and/or improving tools or processes to better support the Procurement Lifecycle
• Communicates with leadership (at all levels including corporate) regarding matters of importance within both the functional and business areas

Requirements:

• Diploma/ Degree in Procurement, Supply Chain Management.
• Management experience and/or five years of Category Management experience required
• Working experience in subcontractor manufacturing industry will be an added advantage
• Sound knowledge in logistics supply chain systems and dynamics
• Able to work under pressure and independently or with a cross functional team
• Innovative, analytical, solution-oriented mindset with problem solving and strategic thinking skills in order to evaluate and provide actionable insights
• Highly effective interpersonal communication and influencing skills
• Strong project management and organizational skills with the ability to work on various initiatives
• Proficient with Microsoft Office Suite applications

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

Job Description -

· Help identify prospects, customers, and referral sources and develop/maintain relationships

· Maintain up-to-date customer lists

· Communicates clients’ needs and requirements to the Production Department

· Provide support in preparing proposals for presentation to customers

· Follow up referral and follow through with customers to ensure the deal is closed

· Complete all post-sales documentation and ensure proper filing

Job Requirements -

· ITE or Equivalent

· More than 2 years of proven sale or customer service experience, in F&B Supplies will be an added advantage.

· Good Customer Service

· Strong verbal/written communication and organization skills

· Independent, self-motivated and able to multi-task

· Proactive and a good team player

Summary of Responsibilities

• Ensure that all audiovisual equipment and lighting of all function room are in order and good working condition to facilitate the smooth running of daily events
• Advise and assist in the planning, selection, production and supply of audiovisual materials
• Develop functional and operational test procedures to evaluate quality and performance of video or audio reception, production and transmission to meet hotel standards
• Perform preventive maintenance of audiovisual equipment
• Monitor and maintain inventory records of audiovisual equipment
• Provide advise to external or internal guests in analyzing technical difficulties
• Attend BEO Meetings
• Be guided by and adhere to the MOHG standards
• Provide the AV Team with clear objectives, constant feedback and training to further enhance department’s level of service

Job Requirements

• Minimum 3 years of AV experience at a managerial level
• Able to do shifts and work on weekends, 5 day work week
• Service-oriented team player with excellent interpersonal and communication skills
• Able to multi-task and work under pressure in a fast pace environment

Job Scope:

• Supervise the conduct of the cleaners
• Ensure proper maintenance and upkeep of all client's premises
• To inspect assigned areas for cleanliness and for adequate cleaning supplies
• Arranging duty roster and assisting operations manager on duties
• Need to travel from site to site and assist in the cleaning duties
• Adhoc duties as assigned

Requirements:

• Supervisory or cleaning experience
• Presentable and can speak well
• Comfortable with rotating shifts, night shift
• Able to work on weekends and Public holidays
• Salary ：$2500 - $3500 (including allowances, incentives)

Interested please email detailed resumes with work experience and attached a most recent photo to [email protected]

Ow Ting Ting (R2094613)

Jobs Alley Pte Ltd (21C0599)

Responsibilities:

• Lead a team or mentor a member in the execution of leasing strategies
• Identify and prospect for potential retail tenants through market research, networking and outreach
• Negotiate lease terms for new leases and renewals
• Finalise lease agreements and other leasing-related documentation
• Conduct competitive market research and analysis to understand current trends in the retail and property industries
• Develop leasing strategies and recommendations based on market insights to attract and retain tenants
• Liaise with tenants and building occupants on leasing and tenancy related matters
• Review and recommend position and tenancy mix of new and existing properties
• Prepare annual budget and forecast for properties assigned

Requirements:

• Diploma in Real Estate, Business, or any other relevant discipline
• Minimum 10 years' experience in retail or commercial leasing
• Outstanding track record in marketing and leasing of retail and commercial properties
• In-depth knowledge of commercial real estate market trends and leasing practices
• Strong negotiation and communication skills, with the ability to build rapport with diverse stakeholders

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

About the job

• Identify opportunities to promote banking products across existing and new customers
• Conduct financial needs analysis to understand customers' financial goals and offer wealth management solutions such as insurance, structured deposits, loans and investment products
• Ensure compliance to service standards and provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum Diploma required
• Good effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA License No: 11C5502 | EAP Registration No: R2199597

The client that we are partnering with is a prestigious bank that is well known for their personalised wealth management services.

Job Description

• Relationship building with high net worth (HNW) clients
• Understand the financial goals of HNW clients and offer wealth management solution such as insurance, leverage products, structured products and investment products to help them protect & grow their wealth
• Provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum 2 years of sales experience
• Effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

Responsibilities:

• Identify and establish international payment gateways in the South Korea.
• Maintain and nurture strong relationships with local payment service providers in these regions.
• Negotiate with payment service providers to secure competitive service fees and currency exchange rates.
• Ensure the reliability and diversity of payment gateways.
• Suggest and implement incentive programs as needed.
• Undertake additional tasks as assigned.

Requirements:

• Bachelor’s degree in Finance or related discipline
• 3+ years working experience in USA, South Korea, Japan and Taiwan PSP
• Interests in cryptocurrency products
• Solid experience in establishing payment channels

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

The AP Stocks Manager will oversee all aspects of accounts payable, focusing specifically on inventory and stock-related expenses. This role is essential for ensuring accurate processing and recording of inventory-related payments, vendor reconciliation, and alignment of stock purchases with company financial policies. The AP Stocks Manager will collaborate with the purchasing and inventory departments to optimize inventory costs and payment cycles.

Key Responsibilities:

· Oversee the AP process for all stock-related purchases, ensuring timely and accurate payments to suppliers.

· Verify, process, and record all stock invoices, ensuring alignment with purchase orders and inventory receipts.

· Reconcile monthly AP ledger balances for inventory items and coordinate with vendors to resolve discrepancies.

· Collaborate with the inventory management team to match purchase orders with stock received and ensure that inventory values are accurately reflected in financial records.

· Perform monthly and quarterly inventory reconciliations, addressing any variances to ensure stock integrity.

· Build and maintain strong relationships with suppliers to ensure favorable payment terms, early payment discounts, and reliable delivery schedules.

· Handle vendor inquiries, disputes, and discrepancies related to stock transactions in a timely and professional manner.

· Prepare reports on AP metrics related to stock, including outstanding balances, payment aging, and cash flow impacts.

· Analyze stock-related expenses, identifying areas for cost reduction and efficiency improvements in inventory management and procurement.

· Identify opportunities to streamline and automate the AP process for stock, reducing errors and improving processing speed.

· Implement best practices for AP and stock management, ensuring compliance with company policies and financial regulations.

· Support internal and external audits by providing necessary documentation and reconciliation reports related to stock and accounts payable.

· Ensure compliance with financial policies, tax regulations, and relevant industry standards.

Qualifications and Requirements:

· Bachelor's degree in Accounting, Finance or a related field.

· Minimum 8 years of relevant experience in in accounts payable or financial management, with a focus on inventory or stock-related AP processes.

· Proven experience in managing vendor relationships and working with cross-functional teams, including procurement and inventory.

· Proficiency in accounting software and inventory management systems.

· Advanced Excel skills for data analysis and reporting.

· Strong analytical and problem-solving skills, with the ability to analyze data and identify areas for improvement.

· Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and communicate with all levels of the organization.

· Ability to work in a fast-paced environment, and adapt to changing priorities and deadlines.

· Ability to lead and manage a small team

Responsibilities:

• Involve in planning and technical co-ordination of M&E services installation work
• Supervise and liaise closely with consultants, sub-contractors and site operation team to facilitate installation works on site
• Able to schedule, supervise and control sub-contractors to carry out their works accurately and timely in accordance to the contract drawings and specifications
• Review and ensure proper submissions from sub-contractors
• Implementation of Testing and Commissioning plan
• Provide technical advice and support ACMV team on issues on sites
• Any other ad-hoc

Requirements:

• Mechanical / Electrical Engineering qualification
• Interpretation of M&E design & drawings, good understanding of codes & regulations requirements
• At least 3 to 5 Year(s) of working experience in the related field is required for this position
• Experience in managing the team

• Lead and manage the admissions team and support to ensure high performance and professional development.
• Analyse market trends, competitor activities, and internal data to inform admissions strategies and decisions.
• Foster a collaborative and positive team environment to achieve departmental goals.
• Work closely with other departments, including marketing, academic, and administrative teams, to ensure a cohesive approach to student recruitment and retention.

Requirements:

• Degree in Education, Business Administration, Marketing, or a related field.
• At least 8 years of experience in admissions and enrolment management in an IB School.
• Excellent communication and presentation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Job Description

Candidate must be able to oversee every section of the company

Candidate is the in charge of the overall supervision an entire organization

Most of the time, Candidate is required to attend meetings than staying in front of the computer

Candidate must be able to make decisions, sometimes quickly, based on available information

Candidate should be able to convey complex thoughts and processes clearly and concisely

also able to build a diverse team with different talents and personalities

Requirements

Bachelor degree

2+ years in administrative management

Proficient in Microsoft Office Suite

Project management experience

Budgeting and financial reporting experience

Contract management experience

Strong communication skills, both written and verbal

SVENTL is looking for an experienced Regional CRM Manager to lead our CRM strategy across Asia in the semiconductor/ IC design industry. This role is focused on driving customer engagement, loyalty, and retention through data-driven CRM initiatives that support revenue growth. The ideal candidate has a background in CRM, project management skills, and experience with customer lifecycle management in a diverse regional market, with hands-on expertise in Salesforce.

Key Responsibilities:

• Develop and implement the CRM strategy for Asia, aligned with global goals to support semiconductor industry growth.
• Must have experience in Semiconductors/ Chip Design industry experience.
• Lead initiatives to increase customer acquisition, engagement, and retention through channels like email, SMS, and social media.
• Integrate CRM systems seamlessly to ensure a personalized and efficient customer experience.
• Use data insights to define and execute effective customer segmentation and targeting strategies.
• Collaborate with analytics teams to analyze customer behaviors and trends for tailored marketing efforts.
• Design, execute, and optimize multi-channel CRM campaigns to drive engagement, retention, and revenue.
• Track and analyze campaign performance, using data to make adjustments and improve ROI.
• Work with cross-functional teams (Marketing, Sales, Product, Analytics) to deliver a cohesive customer experience.
• Map the customer journey and develop lifecycle engagement strategies, including loyalty programs and personalized content.
• Oversee CRM platform selection, integration, and optimization, with specific expertise in Salesforce.
• Collaborate with IT and vendors to ensure smooth data integration and process automation.
• Regularly assess CRM performance metrics, providing insights to senior leadership and suggesting improvements.
• Ensure CRM practices comply with regional data protection regulations (e.g., GDPR, PDPA).
• Maintain and promote best practices in CRM and data management for continuous improvement.

Qualifications:

• Master’s degree in Computer Applications / Electronics
• 10+ years of CRM experience in a regional or global role, with a proven track record in the Asian market; semiconductor industry experience is a plus.
• Hands-on experience with Salesforce and CRM tools like HubSpot or Adobe.
• Strong analytical skills with experience using data to drive actionable insights.
• Excellent project management skills with the ability to handle multiple projects and stakeholders.
• Strong communication and collaboration skills, with adaptability to regional needs.
• Familiarity with data privacy regulations across Asia is an advantage.

Key Competencies:

• Strategic Thinking and Customer-Centric Mindset
• Data-Driven Decision-Making
• Adaptability and Flexibility
• Strong Interpersonal and Project Management Skills

Job Responsibilities:

 Supervise the team of business support staff

 Responsible for providing quality service for facilities management

 Work with the management team on fiscal strategic planning

 Coordinate project development surveys

 Look into the legal obligations relating to contractual relationships with client and ensure that the obligations are meet

 Work in partnership with other management team members to ascertain and carry out needs of technical nature and precedence of the business

 Provide guidance and financial planning to the business

 Provide documentation support, procedure, and financial initiatives for the business

 Responsible for the administration of the business unit

 Support the budget, the auditing process, the training, and the coordination of projects

Requirements:

 Strong ability in business support role and/or in office management role

 Business management expertise and experience

 Expertise in the use of modern technologies

 Ability to coordinate business development research

 Strong skills in working with people and human resource management

 Ability to support opportunities on business development

 Ability to evaluate, appraise, cost, and consider business risks

 Ability to develop business promotional plans and pursue them to completion

 Expertise in training and developing of staff

 Strong ability to deliver presentation

 Ability to work with a team and under the initiative drawn by self

 Ability to review the procedure for support and to pinpoint opportunities to develop the efficiency of business

 Effectiveness in time management and the organization of staff

 Efficiency in communicating complex information to staff at different levels

 Ability to handle sensitive business information

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).