Total 2,221 service centre manager job vacancies in Others category in Jurong East, North East

JOB DESCRIPTION

THIS IS A 2-YEARS RENEWABLE / CONVERTIBLE CONTRACT ROLE.

Defence Collective Singapore (DCS) manages the Singapore Discovery Centre (SDC), the SAF museums and the future National Service (NS)-Themed Gallery to meet MINDEF/SAF’s objectives to strengthen commitment to Singapore and community support for NS / defence.

Responsibilities:

• Oversee the effective operational management of SDC to enhance visitor experience and visitorship.
• Develop SDC’s strategic long-term plans and multi-year budget requirements to achieve SDC’s objectives in discussion with DCS HQ.
• Manage SDC’s operations to ensure a high standard of visitor experience and effective management of SDC’s facilities and assets.
• Management and oversight of projects in SDC.
• Co-develop SDC’s branding and marketing strategies and materials with DCS HQ.
• Enhance and customise public programmes to better cater to SDC’s needs and improve public engagement.
• Management of SDC’s Volunteers and social media.
• Oversee, manage and grow SDC members.
• Ensure that all procurement policies are adhered to and all financial documents are in order before submission to DCS HQ for endorsement.
• Lead talent management and development to ensure SDC’s current and future capability and people requirements are met.
• Establish and maintain effective relations with relevant counterparts in the local and overseas attractions, museums and defence community.

Requirements:

• Bachelor / Professional Degree (Business / Finance degree preferred).
• Min 15 years working experience with 10 years in managerial role.
• Candidate must possess strong people management skills and preference will be given to those with working experience in attractions/ museum/ gallery related organisations.
• Good knowledge of operations management, events management, marketing, public engagement, building and facilities management.
• Strong communication, influencing and negotiation skills.
• Excellent problem-solving skills and agility.

Job Summary:

• As a Service Engineer, you will play a critical role in maintaining the operational efficiency of our equipment.
• Your expertise will ensure that our services remain top-notch, directly impacting our client satisfaction and operational success.

Key Responsibilities:

• Conduct periodic inspections, repair, service and maintenance of Musasino equipment to ensure reliable operation.
• Collaborate with clients and superintendents to deliver quality services efficiently.
• Generate reports and present findings to relevant personnel.
• Provide remote troubleshooting support through emails, ensuring customer issues are resolved promptly to maintain high satisfaction levels.

Job Requirements:

• Fresher or related marine engineer experience are welcome.
• A minimum of a Diploma in Engineering (Electrical, Electronics, Mechanical, Mechatronics) or equivalent educational background.
• Ability to work overtime and weekends when required.
• Willingness to travel overseas for an assignment as required.
• Ability to work independently and under pressure, delivering quality results within tight schedules.
• Team player.

Highlights:

• Gross Salary: S$3000 to S$4000/ month
• Working Day: 5 days
• Working Hour: 8am to 5pm
• Overtime paid when working outside of working hours (include Weekend/ Public Holiday)
• Dental and Medical Benefits
• AWS

Main responsabilités :

● To deliver or collect machines for after sale and hire fleet customers.

● Performance of repairs, servicing, preventive maintenance program and quotation job on site.

● Conduct Training for Operators on the correct method of operation and daily check maintenance of the new and hired fleet machine on site.

● Assist PE inspection for sale and hire machine fleet on site.

● Any other technical related aspects as and when required.

● Responsibility for complete customer satisfaction within the work area. Assists in planning, communicating, and coordinating support plans with customers.

● Complies with all safety procedures and consistently demonstrates safety as a value.

● General service report writing for internal and external customers.

● Ensure the excellence of services by strictly adhering to company standards and policies

● Thoroughly follow up on all open technical issues until the problems are fully resolved

● To travel and carry out machine troubleshooting, repair work or rectification and servicing jobs onsite.

● Write and submit service reports to customers based on the job done.

● Work as a team to maintain and expand customer base.

● Collaborate with the team to manage and schedule service calls effectively.

● To record and submit all service data and reports as and when required

● To provide accurate, factual reports to the team leader or technical support personnel to enable informed decisions to be made on a course of action to resolve product issues.

● To carry out machine diagnostic using special diagnostic tools such as,

-Manipad Diagnostic Tool

-I.V Special Tools

-Boom Lift / Scissors Lift Diagnostic Calibrator Tool

● To utilize Manitou, Genie, JLG & Skyjack diagnostic tools

EDUCATION:

• Higher Nitec in Mechanical or Automotive.
• Diploma in Mechanical or Automotive.

EXPERIENCE:

• Minimum of 2-3 years of field service support.
• Ability to work independently.
• Mechanical, Electrical and Hydraulic System troubleshooting skill.
• Experience working with a wide range of brands and models in the aerial equipment industry.
• Familiarity with diagnostic tools and software
• Proven experience in servicing boom lifts, scissor lifts, and other aerial work platforms.
• Ability to read and interpret schematics, technical drawings, and service manuals.
• Excellent communication skills and a customer-focused attitude.

Requirement:

• Valid driving license (mandatory).

Responsibilities:

• Administer all documentation pertaining to costing, repair quotation and vehicle history files.
• Assist customers in checking-in and out of their vehicles from the workshop.
• Attend phone calls, emails, and drive-ins to address any customer concern.
• Conduct transactions with system; walk customer through correction(s) and provide summary.
• Communicate estimated completion time, regular updates and follow through on each customer vehicle.
• Effectively handle multiple priorities, organize workload, meet deadlines, and perform detailed daily record keeping and reporting.
• Parts ordering and inventory.
• Ad-hoc duties assigned by the company.

Requirement:

• 2 years of experience working in an automotive related industry preferred.
• Possess a Valid Singapore Class 3 driving licence.
• Able to work under minimum supervision.
• Strong team player & problem solver.

Working Hours: 5.5 days week

• Understand our salon products & services.

• Coordinating the implementation of the Safe Management Measures for the store.

• Maintain the cleanliness of the shop area & understanding the importance of hygiene and cleanliness of the shop.

• Ability to handle customers' requests and complaints with grace.

• Establish contact and developing relationships with customers.

• Recommend hairstyle, coloring and treatment, according to the client’s preference.

• Hands-on experience in coloring, rebonding, hair setting, hair perm techniques.

• Style customer's hair to desired effect, including shaping, curling, cutting, trimming, setting, etc.

• Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)

• Update client records with contact and billing details, appointments and services offered.

• ordering and replenishing supplies, completing accounting duties, adhering to hygiene standards, and overseeing customer service.

• Inform clients about new services, Promotions and discounts.

• Liaise with external Marketing Company on the Salon promotion campaign & advertising.

Requirements:

• Minimum 5 year working experience.

• Good interpersonal and communication skills.

• Friendly, outgoing, creative mindset and a good eye for design.

• Able to work any shift or split shift

• Able to work OT on weekends and public holiday.
Must be able to work extra hours or weekend if needed

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

• Responsible for achieving the stipulated sales target set by company.
• Formulate offline sales strategy, develop, and organize the implementation of a comprehensive sales plan, lead the team to translate the plan into sales results.
• Actively seek out new sales opportunities by identifying and targeting potential customers in the enterprise software market, with a preference for those needing Edutech and Office Automation (OA) systems solution.
• Stay informed about software industry trends, competitive services, and market conditions.
• Create and deliver persuasive sales presentations and proposals to potential customers.
• Build and maintain strong relationships with existing/new clients to understand their evolving needs, address concerns, and ensure client satisfaction.
• Preferred qualifications include 5 years or more of B2B software sales experience, with a proven track record of meeting or surpassing sales targets. Prior sales experience in the Edutech and OA office software industry is desirable.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Must maintain high professional and technical knowledge standard.
• Fluency in English and Mandarin for interactions with Mandarin-speaking clients or staff at the China branch.

• Carry out tasks as per instructed by organization upper management
• Faciliate all aspects of operational and administrative needs of daily operations
• Prepare reports and documentations as per instructed by organization upper management
• Must be well-versed in operating Microsoft Office Suite
• Must be comfortable in performing tasks beyond usual scope, which are deemed critical for daily operations
• Provide support in the daily eldercare operations
• Manage communications between elderly clients, caregivers, next-of-kins and facilitate resolving of various matters and issues.
• Volunteering at eldercare facilities can be counted as job experience

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Key Responsibilities

1. Leadership and Team Management

• Lead, mentor, and manage a team of marine service executives and coordinators.
  Allocate resources effectively and ensure team members meet performance objectives.
  Provide training and development opportunities to enhance team capabilities.
  

1. Operational Oversight : Oversee daily marine operations, including vessel scheduling, port clearances, and service arrangements.
   Ensure seamless coordination with port authorities, agents, and vendors to meet operational demands.
   Implement and monitor standard operating procedures (SOPs) to optimize efficiency.
   
2. Client and Stakeholder Management : Serve as the primary contact for key clients, ensuring satisfaction and resolving any escalated issues.
   Build and maintain strong relationships with clients, port authorities, and service providers.
   Identify and pursue opportunities for business growth and service improvement.
   
3. Regulatory Compliance and Documentation : Ensure compliance with international and local maritime regulations, environmental standards, and company policies.
   Oversee the preparation and submission of all required shipping and operational documentation.
   Conduct regular audits to ensure documentation accuracy and adherence to standards.
   
4. Cost and Budget Management : Develop, manage, and monitor the department’s budget to ensure cost efficiency.
   Analyze operational costs and implement strategies to optimize spending without compromising service quality.
   Provide regular financial and operational performance reports to senior management.
   
5. Strategic Planning and Improvement : Drive continuous improvement initiatives to enhance service delivery, streamline processes, and achieve key performance indicators (KPIs).
   Monitor industry trends and emerging technologies to maintain a competitive edge.
   Collaborate with senior management to align marine operations with company goals and strategies.
   

Qualifications and Skills

• Bachelor’s degree in Maritime Studies, Logistics, Business Management, or a related field (Master’s degree preferred).
• Minimum of 5–8 years of experience in marine services or shipping operations, with at least 3 years in a managerial role.
• Strong knowledge of international maritime regulations, port operations, and logistics.
• Proven leadership skills, with experience managing and motivating diverse teams.
• Excellent problem-solving, decision-making, and organizational skills.
• Strong communication and interpersonal skills to build relationships with clients and stakeholders.
• Proficiency in MS Office and marine operations software.

Roles and Responsibilities:-

Personal Assistant to the Director

Assist with corporate secretarial requirements/duties.

Document and maintain standard operating procedures.

Manage human resource matters for department or firm.

Involve in the Business Development, and expansion of the company

Other adhoc duties and tasks assigned by the Management from time-to-time.

Requirements:

Bachelor’s or associate’s degree (or equivalent)

Experience in managing budgets and expenses

Experience in developing internal processes and filing systems

Ability to work well under pressure

Excellent coordination skills

Multitasking capabilities

Job Posting: Operations Manager/ Spa Manager

Position: Operations Manager
Location: Bedok North, Singapore
Salary Range: SGD 5,000 to SGD 8,000 (based on experience and qualifications)
Work Type: Full-time

About Us:
TGK Beauty is a premier beauty salon specializing in facial treatments, waxing, hair spa services, and wellness massages. We are committed to providing our clients with top-notch services in a serene and professional environment.

Key Responsibilities:

• Manage day-to-day operations of the beauty spa to ensure smooth and efficient functioning.
• Supervise and lead a team of beauty professionals, ensuring high service standards and team collaboration.
• Develop and implement marketing strategies, including digital marketing campaigns, to enhance brand presence and attract new clients.
• Conduct live streaming sessions on social media platforms to promote services, engage with customers, and build brand awareness.
• Maintain inventory, oversee scheduling, and ensure compliance with safety and hygiene standards.
• Foster excellent customer relationships, addressing client feedback and ensuring a positive experience.

Requirements:

• Minimum of 3 years of experience in managing a beauty spa that offers facial treatments, waxing, and hair spa services.
• Proven expertise in conducting live streaming and utilizing social media for marketing purposes.
• Strong knowledge of digital marketing tools and strategies.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple responsibilities.

Benefits:

• Competitive salary commensurate with experience.
• Opportunity to work with a dedicated team in a growing beauty salon.
• Career development opportunities.

How to Apply:
Interested candidates are invited to send their updated resume through job portal

Responsibilities:

• Duties include, but not limited to application support, troubleshooting, advise customers on technical and application issues, preventive maintenance, repair and calibration activities
• Able to complete administrative tasks associated with service field, balance customer visits and requests, documentation and reporting to supervisors and management
• Apply your technical knowledge and experience to solve technical problems and perform complex repairs onsite, via phone or email
• Travel to customer sites for repair and preventive maintenance
• Assure that repair, calibration and service work is performed in compliance with the manufacturer specification
• Establish and maintain positive relationships and promote service products

Requirements:

• A background of Chemistry with minimum 2 years’ experience in analytical instrument field, calibration, troubleshooting and repair of instruments
• Strong computer, communication and customer service skills
• This position requires a highly motivated individual that is capable of completing assigned tasks with little supervision
• Possess valid driving license

Salary will commensurate with qualifications and experience. Interested candidates are invited to write in with full curriculum vitae, current and expected remuneration, recent photograph and contact numbers to:

Scope of work:

The Pest Control Manager oversees pest management operations. He/She may manage multiple sites or projects concurrently and is able to manage resources effectively. He establishes operational standards and procedures for the organisation and drives the adoption of technologies for enhancing productivity and effectiveness of pest management operations. He is also involved in business development activities, including the development of proposals for getting new contracts, launch of new products and the development of marketing collaterals to grow the organisation's brand.

He is required to balance his time between planning and reviewing progress reports in office, and monitoring of work sites with the aid of technology. He is required to engage with both internal and external stakeholders as part of his work.

He is an efficient planner and operations manager, often required to manage within resource constraints. He should be an effective communicator and competent in problem solving as well as resolving conflicts. He should also be proficient in collaboration and stakeholder management to meet organisation’s goals and clients requirements.

Key Task / Responsibilities:

• Collaborate with the teams in the management of contracts and development of marketing collaterals for business development
• Participate in tender interviews, pitch meetings and/or marketing presentations to potential clients to showcase technical capability and experience
• Undertake site visits to resolve onsite challenges that may impact the scope of work or achievement of contract criteria
• Evaluate the technical and commercial feasibility of the scope of work with respect to the organisation's technical capability and commercial considerations
• Develop cost and effort estimates to draft technical and commercial proposals to bid for a tendered contract
• Attend client briefings to establish expectations, key performance indicators (KPIs), service level agreements (SLAs) and related protocols
• Conduct detailed site assessments to determine actual scope of work on site and associated risks and challenges
• Plan the requirements for manpower, materials, tools and equipment as well as supervision for the site, in consideration of budget and contract specifications
• Establish action plans to enhance the effectiveness of pest management operationsEstablish action plans to enhance the effectiveness of pest management operations
• Procure and allocate mechanised and automated equipment for pest management work
• Attend new product launches for pest management operations and service enhancements
• Plan the work schedules of teams to ensure pest management work is done effectively
• Communicate roles, responsibilities and performance expectations to supervisors in charge of the site
• Advise on technical and manpower challenges pertaining to pest management work
• Review site operations to track progress and allocate resources effectively
• Review data obtained to establish and/or review procedures, protocols and guidelines for pest management work on site
• Enforce workplace safety and health (WSH) regulations
• Assess the risks associated with pest management work on site to establish safety procedures and protocols
• Establish safety procedures, protocols and guidelines for pest management work on site
• Resolve staff conflicts, grievances and disputes
• Manage capability development of staff
• Develop plans to promote good teamwork that align with organisational core values
• Analyse and manage major incidents and emergencies in collaboration with relevant persons
• Make critical decisions to resolve major incidents and emergencies
• Review incident and emergency reports
• Manage and report incident and emergency investigations

Manager Job Responsibilities:

• Accomplishes department objectives by managing staff; planning and evaluating department activities.
• Maintains staff by recruiting, selecting, orienting, and training employees.
• Ensures a safe, secure, and legal work environment.
• Develops personal growth opportunities.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
• Coaches, counsels, and disciplines employees.
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
• Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
• Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
• Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

• Performance management
• Project management
• Coaching
• Supervision
• Quality management
• Results driven
• Developing budgets
• Developing standards
• Foster teamwork
• Handles pressure
• Giving feedback

Responsibilities:

• Formulate and execute strategic procurement and contract management support for all directly invested projects.
• Manage and oversee a team of Quantity Surveyors in tender preparation, submission, budgeting, and forecasting.
• Review cost assumptions for new projects.
• Support Risk Management by screening and strengthening contracts, procurement practices, and SOPs for joint-venture projects.
• Attach to project companies for short durations to provide procurement and contracts management support.
• Review project Procurement and Contracts Management Policies and Processes for compliance with Group policies.
• Oversee and resolve delayed and disputed costs, including variation claims.
• Develop and implement strategies for managing Extension of Time (EOT) claims, providing comprehensive support throughout the process.
• Provide assistance and guidance to other departments on procurement activities, ensuring compliance with the Group’s procurement policies and procedures.

Requirements:

• Degree in Building, Quantity Surveying, or a related field, with a minimum of 7 years' experience in a similar capacity.
• Relevant experience in preparing Tenders for Building, Civil & Infrastructure, and interior design works across infrastructure, industrial, residential, and commercial projects.
• Familiarity with Contracts, Law, and local legal requirements, with strong contractual and pricing knowledge in Vietnam, Indonesia, and China being an advantage.
• Professional qualifications from recognized Quantity Surveying bodies (e.g., SISV, RICS, MRICS) are preferred.
• Willingness to travel as needed.
• Open to candidates from Developer, Consultancy, or Contractor backgrounds.
• Regional exposure is a plus.

Job Description & Requirements

A company specializing in the manufacture, trading and distribution of sanitary fittings, bathroom and kitchen products, located around Joo Koon area. We require a dynamic individual to join us as:

ASSISTANT ADMIN MANAGER

Responsibilities:

• Reporting to the Directors, you will perform the full spectrum of HR and administrative functions including coordination of meetings and corporate activities, maintenance of office peripherals, recruitment and orientation of new staff
• Ensure proper implementation of the company's systems, policies and procedures
• Ensure legal compliance with regulatory bodies and governmental agencies
• Handle staff benefits and welfare administration, employee relations, training and development
• Perform advisory and consultancy role to employees on HR related matters, handle foreign workers' passes, work safety and disciplinary matters
• Handle employees' leave management, payroll and other statutory filing
• Handle logistics arrangement
• Perform any other duties assigned by the management from time to time

Requirements:

• Diploma or Degree in any discipline. Additional qualifications in HR and business management would be an added advantage
• At least two years of working experience in a similar capacity and in the manufacturing sector is preferred
• Self-motivated and a good team player with excellent leadership and interpersonal skills
• Possess superior decision-making, problem-solving skills and conflict-management abilities
• Excellent command of written and spoken English and Chinese to liaise with Chinese speaking employees and associates is preferred
• 5 Working Days
• Able to start work immediately or within short notice (preferred)

If interested, please email to us or apply online, enclosing your resume in pdf and stating clearly current and expected salaries.
We regret that only short listed candidates will be notified.

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.
Maintains staff by recruiting, selecting, orienting, and training employees.
Ensures a safe, secure, and legal work environment.
Develops personal growth opportunities.
Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
Coaches, counsels, and disciplines employees.
Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management
Project management
Coaching
Supervision
Quality management
Results driven
Developing budgets
Developing standards
Foster teamwork
Handles pressure
Giving feedback

Overview

The Sales Manager in the Oil and Gas industry is responsible for leading sales efforts, developing strategic business relationships, and driving revenue growth. This role requires a deep understanding of the oil and gas sector, strong leadership skills, and the ability to implement effective sales strategies.

Job Description:

-Sales Strategy Development: Formulate and execute comprehensive sales strategies to achieve revenue targets and enhance market share within the oil and gas sector.

-Business Development: Identify and pursue new business opportunities by establishing relationships with potential clients and stakeholders in the industry.

-Client Relationship Management: Build and maintain robust relationships with key clients, ensuring high levels of customer satisfaction and loyalty.

-Sales Team Leadership: Manage, mentor, and motivate the sales team to meet or exceed sales targets. Conduct regular performance reviews and provide training as needed.

-Market Analysis: Monitor market trends, competitor activities, and customer feedback to inform strategic decisions and identify growth opportunities.

-Contract Negotiation: Lead negotiations for contracts, pricing, and terms with clients, ensuring alignment with company objectives while meeting customer expectations.

-Sales Reporting: Utilize CRM tools to track sales performance metrics, prepare reports, and present findings to senior management regularly.

-Collaboration with Other Departments: Work closely with marketing, engineering, and product development teams to align sales strategies with product offerings.

Qualifications

-Educational Background: A Bachelor’s degree in Engineering, Business Administration, or a related field is required. An MBA is preferred.

-Experience: A minimum of 5 years of experience in sales management within the oil and gas industry is essential. -Proven success in business development is a must.

-Technical Knowledge: Strong understanding of oil and gas operations, products, services, and market dynamics.

-Sales Skills: Demonstrated ability to achieve sales targets through effective strategy implementation and relationship management. Strong negotiation skills are critical.

Communication Skills: Excellent verbal and written communication skills are necessary for engaging with diverse stakeholders.

Personal Attributes

-Strong leadership qualities with a focus on team development.

-Self-motivated with a results-oriented mindset.

-Ability to work independently as well as collaboratively in a team environment.

-Willingness to travel frequently for client meetings and industry events.

-This job description outlines the essential functions of a Sales Manager in the oil and gas industry, emphasizing the need for both technical knowledge and strong interpersonal skills to effectively drive business growth.

Manage one or more outlets
Ensure monthly target is achieved
Liaise with other staff members to ensure cleanliness, maintenance and service standards are upheld
Lead and motivate a team of consultants / beauticians to maximize sales through maintaining excellent service and retail standards to achieve customer service and sales goals
Maintain good relationship with customers and ensure customers appointments are scheduled smoothly.
Good management & communications interpersonal skills

Salary Range (Mandatory):
$4000- $6000 + Attractive Commission + Bonus (Total income: $7000-10000)

At least 3 year(s) of working experience
Bilingual in English & Mandarin in order to liaise with Mandarin speaking clients
Able to work on weekends and public holidays
Energetic, sales driven, self-motivated & independent
Candidate possessing a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Hospitality/Tourism/Hotel Management, Business Studies/Administration/Management, Others, Personal Services or equivalent is a plus
Preferably Managers specializing in Personal Care/Beauty/Fitness Service or equivalent.

Manage one or more outlets

Ensure monthly target is achieved

Liaise with other staff members to ensure cleanliness, maintenance and service standards are upheld

Lead and motivate a team of consultants / beauticians to maximize sales through maintaining excellent service and retail standards to achieve customer service and sales goals

Maintain good relationship with customers and ensure customers appointments are scheduled smoothly.

Good management & communications interpersonal skills

Salary Range (Mandatory):

$4000- $6000 + Attractive Commission + Bonus (Total income: $7000-10000)

At least 3 year(s) of working experience

Bilingual in English & Mandarin in order to liaise with Mandarin speaking clients

Able to work on weekends and public holidays

Energetic, sales driven, self-motivated & independent

Candidate possessing a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Hospitality/Tourism/Hotel Management, Business Studies/Administration/Management, Others, Personal Services or equivalent is a plus

Preferably Managers specializing in Personal Care/Beauty/Fitness Service or equivalent.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)