Total 748 service centre manager job vacancies in Others category in singapore south east

Job Scope:

• Respond promptly and professionally to customer inquiries via phone, email and chat
• Review & standardize all customer service reply to maintain a consistently high-quality service standard
• Monitor customer satisfaction level & identify areas for improvement
• Motivate team member to hit KPI
• Brainstorm idea to improve chat quality & customer experience
• Setting a clear mission and deploying strategies focused towards that mission
• Provide training & exam to customer service team
• Co-ordinate with marketing team to bring more new leads
• Roster planning
• Fostering a teamwork culture

Requirement:

• At least a Diploma or bachelor’s degree in any fields
• Minimum 3 to 5 years of relevant working experience
• Strong leadership and interpersonal skills with the ability to motivate and inspire team member
• Flexibility to work evenings, weekends, and holidays as required
• Outstanding written and verbal communication skills.
• Good understanding of management practices and techniques.
• Strong client-facing and communication skills
• Advanced troubleshooting and multi-tasking skills
• Excellent leadership and interpersonal skills

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Responsibilities:

• Act as a business partner to develop and maintain relationships with clients
• Develop business strategies, review operational protocols & procedures, and evaluate effectiveness.
• Provide adequate training to improve professional knowledge, and skills.
• Assist in other ad hoc projects as assigned

Requirements:

• At least 4 years’ experience
• Strong leadership skills and people oriented.
• Well organized, strong in problem solving, multi-tasking and can work under pressure.
• Good knowledge of computer literacy, e.g., MS Office.
• Excellent written and spoken English and Chinese.

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

· Responsible on the overall planning, deployment and scheduling, coordination and supervision of department.

· Ensure overall operation, housekeeping and adequate resources to enhance efficient function of the department

· Ensure prompt service with enthusiastic working attitude.

· Exercise authority in planning, deployment and scheduling, coordinating and supervision of the department.

· Develop risk management contingency plan in the operation of the department

· Implementing display guideline and planogram

· Complete special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.

Job Title: Salon Manager (Herbal Treatment Store)

Job Description:

We are looking for an experienced and motivated Salon Manager to lead and oversee the daily operations of our herbal treatment store. The ideal candidate will have strong leadership skills, a passion for customer service, and the ability to manage both staff and operations effectively.

Key Responsibilities:

1. Team Leadership & Supervision:Lead, motivate, and manage a team of salon staff to deliver exceptional customer service and meet performance goals.
   Conduct regular training and mentoring sessions to ensure staff are knowledgeable about herbal treatments and products.
   Schedule and delegate tasks to staff, ensuring optimal workflow and productivity.
   
2. Customer Experience Management:Monitor and enhance customer satisfaction by ensuring a consistent, high-quality salon experience.
   Handle customer inquiries, feedback, and complaints professionally to maintain strong customer relationships.
   
3. Operational Oversight:Oversee the daily operations of the salon, including opening and closing procedures, inventory management, and equipment maintenance.
   Ensure all treatments and services are delivered in compliance with company standards and hygiene regulations.
   Monitor and manage stock levels of herbal products and salon supplies, placing orders as needed to prevent shortages.
   
4. Sales & Revenue Management:Drive salon sales by promoting herbal products and upselling services to customers.
   Track and analyze sales performance, preparing reports and identifying areas for improvement.
   
5. Administrative Duties:Manage staff schedules, attendance, and performance reviews.
   Prepare and submit operational reports to the Outlet Manager.
   Implement and monitor adherence to company policies and procedures.
   

Requirements:

• Proven experience in salon management or a similar leadership role.
• Strong organizational and problem-solving skills.
• Excellent interpersonal and communication abilities.
• Knowledge of hair care and salon services, with an interest in herbal treatments.
• Proficient in inventory management and basic administrative tasks.

What We Offer:

• Comprehensive training in herbal treatments and products.
• A dynamic and supportive work environment.
• Opportunities for professional growth and advancement.

If you are a proactive leader who thrives in a customer-focused environment, we encourage you to join our team and help us provide natural and effective hair treatment solutions to our valued clients.

The WSH Manager is responsible for developing, implementing, and maintaining a comprehensive workplace safety and health management system in compliance with the Workplace Safety and Health (WSH) Act, regulations, and industry standards. The primary goal of the WSH Manager is to ensure a safe and healthy working environment for all employees, contractors, and visitors on-site by identifying potential risks, implementing preventive measures, and promoting safety awareness across the organization.

1. Develop, implement, and review the company’s Safety Management System (SMS) to ensure compliance with local regulations, industry best practices, and organizational needs.
2. Maintain and ensure the continuous improvement of the SMS, including emergency response procedures, risk assessments, and hazard control measures.
3. Conduct audits to assess the effectiveness of the SMS and identify areas for improvement.
4. Ensure that all activities at the workplace comply with the Workplace Safety and Health (WSH) Act and other relevant regulations and standards.
5. Stay updated with changes in safety legislation and advise senior management on necessary changes to policies or procedures.
6. Prepare and submit safety reports and documentation required by regulatory authorities such as the Ministry of Manpower (MOM).
7. Liaise with government agencies and third-party safety auditors during inspections and audits.
8. Conduct risk assessments to identify potential hazards in the workplace, including those related to machinery, work processes, chemicals, and ergonomics.
9. Develop and implement safety control measures to mitigate identified risks and prevent accidents or injuries.
10. Oversee the safe use of equipment and machinery by establishing protocols and ensuring maintenance standards are met.
11. Design and implement safety training programs for employees, contractors, and visitors to ensure they understand workplace hazards and follow safe practices.
12. Ensure that employees are adequately trained on the safe use of equipment, PPE (Personal Protective Equipment), emergency response procedures, and any other site-specific safety protocols.
13. Coordinate and lead regular safety briefings, tool-box talks, and induction programs for new hires and contractors.
14. Lead investigations into workplace accidents, incidents, and near-misses to identify root causes and recommend corrective actions.
15. Prepare detailed accident investigation reports and submit them to management and regulatory authorities.
16. Implement corrective actions and follow up to ensure that identified hazards are eliminated and safety improvements are sustained.
17. Conduct regular safety inspections and audits of the workplace to ensure compliance with safety regulations and company policies.
18. Monitor safety performance and implement necessary adjustments based on findings from safety inspections and audits.
19. Develop and maintain emergency response procedures, including fire drills, first aid protocols, and evacuation plans.
20. Act as the point of contact for any emergency situations, providing guidance and support during the response.
21. Track key safety performance indicators (KPIs), including accident rates, near misses, and safety audit findings, and report results to senior management.
22. Analyze safety trends and propose strategies for reducing accidents, improving safety performance, and fostering a safety culture across the organization.
23. Prepare safety reports for senior management meetings, detailing current safety performance, challenges, and actions taken.

Requirements

• Bachelor's degree in Occupational Safety and Health, Engineering (preferably Civil or Environmental), Construction Management, or a related field.
• WSH Officer Certification
• Min 5 years of experience in a safety-related role in the construction industry
• Proven track record of managing and improving workplace safety programs.
• Experience with site inspections, hazard identification, risk assessments, and accident investigations.
• Familiarity with construction-specific safety practices
• Knowledge of Workplace Safety and Health Act, Construction Safety Regulations, and relevant codes of practice.
• Ability to work in cross-functional teams, collaborating with project managers, engineers, and contractors.

Job Description

• The Contracts/Commercial Manager is responsible for the overseeing commercial and contractual aspects related to the main contract and subcontracts, managing any commercial and contractual risk relating to the project and employ mitigation actions as quickly and effectively as possible.
• Review external providers (i.e vendors and subcontractors) terms of service and project deliverables.
• Provides contractual advisory from the commercial perspective to the project through all stages: construction, subcontracting, completion and hand-over,Provides support to the Quantity Surveyor
• team in the project, monitoring, reporting, planning and coordinating all aspects of their work.
• Proactively engages in continuous improvement and review of existing processes, systems and policies that may support the project’s contract management and administration.
• Advises on all contractual correspondence related to the project, considering commercial impact Identify, assess and manage / advise on contractual risk
• Manages contractual claims, disputes, settlements and resolution
• Communicates effectively with a wide range of stakeholders both verbally and in written notices eg. extension-of-time (EOT) , change order, etc.
• Possesses knowledge in construction/contract law & different standard forms of contracts eg. PSSCOC, SIA, LTA, REDAS, FIDIC, NEC, etc.
• Possesses leadership skills to manage internal and external stakeholders, thinks strategically and critically, exercising judgement after consideration for all aspects.
• Possesses analytical and problem-solving skills.(Is required to work both in Corporate office and/or at project sites.)

Job Requirements:

• Bachelor’s Degree in Quantity Surveying / Construction Management / Civil Engineering or related fields
• Minimum 10 years relevant experience in contract negotiation, administration and/or management
• Excellent communication and negotiation skills, analytical mindset, problem solving abilities, as well as keen interest and motivation in a high growth and entrepreneur environment
• A high level of integrity, dependability with a strong sense of urgency and result oriented

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities:

Evaluating and optimizing marketing and pricing strategies.

Analyzing market trends and preparing forecasts.

Generating new business leads.

Increasing brand awareness and market share.

Coordinating marketing strategies with the sales, financial, public relations, and production departments.

Developing and managing the marketing department's budget.

Overseeing branding, advertising, and promotional campaigns.

Managing the marketing department's staff.

Preparing and presenting quarterly and annual reports to senior management.

Promoting our brand at trade shows and major industry-related events.

Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

Bachelor's degree in marketing, finance, business administration, or similar.

A master's degree in a relevant field will be advantageous.

At least two years' experience as a marketing manager.

Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.

Extensive knowledge of marketing strategies, channels, and branding.

Superb leadership, communication, and collaboration abilities.

Exceptional analytical and problem-solving skills.

Strong time management and organizational abilities.

Responsibilities:

• Develop and implement sales strategies to achieve company sales targets and objectives.
• Manage and motivate a team of sales representatives to drive sales performance.
• Identify and develop new business opportunities, including expanding the company's client base and market reach.
• Build and maintain strong relationships with key clients and partners.
• Oversee the entire sales process, from lead generation to closing deals.
• Monitor market trends and competitor activities to effectively position the company's services.
• Collaborate with internal teams to ensure customer satisfaction and successful project delivery.
• Prepare sales reports and forecasts for management review.
• Stay updated on industry developments and emerging technologies.
• Conduct regular performance reviews and provide coaching and mentoring to the sales team.

Minimum Requirements:

• Bachelor's degree in Business, Marketing, or related field.
• Minimum 8 years of experience in sales, with at least 3 years in a cloth sales experience managerial role.
• Proven track record of achieving sales targets and driving business growth.
• Strong leadership and team management skills.
• Excellent communication and negotiation skills.
• Ability to build and maintain relationships with key stakeholders.
• Knowledge of the industry and market trends.
• Entrepreneurial mindset and strategic thinking.
• Ability to work under pressure and meet deadlines.

COMPANY DESCRIPTION

With a capacity of around 430 beds, Peacehaven provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

Peacehaven has also been awarded the bizSAFE level 4 status which affirms our commitment to safety and health standards at the workplace.

The Salvation Army, Singapore - Peacehaven Nursing Home

RESPONSIBILITIES

About the Job

The Assistant Manager will play a key role in building and nurturing relationships within the Peacehaven community outreach especially in our Active Aging Centre (AAC). This position focuses on developing and implementing community programs, facilitating engagement initiatives, and fostering partnerships with local organizations, government entities to promote sustainable development and community well-being in engaging our seniors in the community.

Job Description

• Program Development: Design, implement, and evaluate community development programs that address the needs of diverse community members.

• Community Engagement: Facilitate workshops, meetings, and events to engage residents, gather feedback, and encourage participation in community initiatives.

• Partnership Building: Establish and maintain strong relationships with local organizations, government agencies, and stakeholders to support community projects and initiatives.

• Advocacy: Advocate for the needs and interests of the community by representing Peacehaven in local forums and meetings.

• Volunteer Management: Manage the team in volunteer management to enable outreach programs to be executed smoothly

• Resource Management: Identify funding opportunities, prepare grant applications, and manage budgets for community programs.

• Team Management: Manage a team to engage the community and drive attainment of KPIs required by our key stakeholders.

• Data Collection and Reporting: Collect and analyze data on community needs and program outcomes, preparing reports to share with stakeholders and guide future initiatives.

• Communication: Develop and disseminate promotional materials, newsletters, and social media content to keep the community informed and engaged.

Bachelor's degree or Diploma in Community Development, Social Work, Public Administration, or a related field preferred

Job Requirements

• Proven experience in community development, social services, or a similar role.
• Strong interpersonal and communication skills, with the ability to engage diverse populations.
• Experience in program management and evaluation.
• Knowledge of community resources, local government structures, and funding opportunities.
• Proficient in Microsoft Office Suite and familiar with community engagement platforms.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Strong attention to detail and team management skills

Work Location(s)

Peacehaven Changi Day Centre

7 Upper Changi Road North Singapore 507705

Peacehaven Bedok Day Centre

Block 121 Bedok North Road Singapore 460121

Peacehaven Bedok Arena

Block 187 Bedok North Street 4 Singapore 460187

Working Hours

Under normal circumstances the hours of duty will be as follows:

8.30am to 5.45pm (Monday to Friday)

The WSH Manager is responsible for developing, implementing, and maintaining a comprehensive workplace safety and health management system in compliance with the Workplace Safety and Health (WSH) Act, regulations, and industry standards. The primary goal of the WSH Manager is to ensure a safe and healthy working environment for all employees, contractors, and visitors on-site by identifying potential risks, implementing preventive measures, and promoting safety awareness across the organization.

1. Develop, implement, and review the company’s Safety Management System (SMS) to ensure compliance with local regulations, industry best practices, and organizational needs.
2. Maintain and ensure the continuous improvement of the SMS, including emergency response procedures, risk assessments, and hazard control measures.
3. Conduct audits to assess the effectiveness of the SMS and identify areas for improvement.
4. Ensure that all activities at the workplace comply with the Workplace Safety and Health (WSH) Act and other relevant regulations and standards.
5. Stay updated with changes in safety legislation and advise senior management on necessary changes to policies or procedures.
6. Prepare and submit safety reports and documentation required by regulatory authorities such as the Ministry of Manpower (MOM).
7. Liaise with government agencies and third-party safety auditors during inspections and audits.
8. Conduct risk assessments to identify potential hazards in the workplace, including those related to machinery, work processes, chemicals, and ergonomics.
9. Develop and implement safety control measures to mitigate identified risks and prevent accidents or injuries.
10. Oversee the safe use of equipment and machinery by establishing protocols and ensuring maintenance standards are met.
11. Design and implement safety training programs for employees, contractors, and visitors to ensure they understand workplace hazards and follow safe practices.
12. Ensure that employees are adequately trained on the safe use of equipment, PPE (Personal Protective Equipment), emergency response procedures, and any other site-specific safety protocols.
13. Coordinate and lead regular safety briefings, tool-box talks, and induction programs for new hires and contractors.
14. Lead investigations into workplace accidents, incidents, and near-misses to identify root causes and recommend corrective actions.
15. Prepare detailed accident investigation reports and submit them to management and regulatory authorities.
16. Implement corrective actions and follow up to ensure that identified hazards are eliminated and safety improvements are sustained.
17. Conduct regular safety inspections and audits of the workplace to ensure compliance with safety regulations and company policies.
18. Monitor safety performance and implement necessary adjustments based on findings from safety inspections and audits.
19. Develop and maintain emergency response procedures, including fire drills, first aid protocols, and evacuation plans.
20. Act as the point of contact for any emergency situations, providing guidance and support during the response.
21. Track key safety performance indicators (KPIs), including accident rates, near misses, and safety audit findings, and report results to senior management.
22. Analyze safety trends and propose strategies for reducing accidents, improving safety performance, and fostering a safety culture across the organization.
23. Prepare safety reports for senior management meetings, detailing current safety performance, challenges, and actions taken.

Requirements

• Bachelor's degree in Occupational Safety and Health, Engineering (preferably Civil or Environmental), Construction Management, or a related field.
• WSH Officer Certification
• Min 5 years of experience in a safety-related role in the construction industry
• Proven track record of managing and improving workplace safety programs.
• Experience with site inspections, hazard identification, risk assessments, and accident investigations.
• Familiarity with construction-specific safety practices
• Knowledge of Workplace Safety and Health Act, Construction Safety Regulations, and relevant codes of practice.
• Ability to work in cross-functional teams, collaborating with project managers, engineers, and contractors.

• Recruit and onboard high-quality personnel that can advance [Company X]’s goals
• Establish conduct and workflow standards across the organization
• Remove productivity roadblocks as they emerge
• Ensure processes and procedures comply with relevant policies and regulations
• Streamline business operations to keep costs within established budgets
• Drive smooth organizational operations throughout the workday

Responsibilities

• Direct personnel recruitment and training processes
• Plan and streamline all administrative procedures
• Assess team performance to identify opportunities for coaching and guidance
• Manage personnel scheduling and project deadlines
• Monitor office inventory and organizational costs
• Encourage effective communication across the organization

Skills and qualifications

• Highly analytical with excellent problem-solving skills
• Empathetic leadership style
• Capable of clearly communicating with others
• Superb organizational and time-management abilities
• An understanding of basic arithmetic
• Competent computer literacy

The WSH Manager is responsible for developing, implementing, and maintaining a comprehensive workplace safety and health management system in compliance with the Workplace Safety and Health (WSH) Act, regulations, and industry standards. The primary goal of the WSH Manager is to ensure a safe and healthy working environment for all employees, contractors, and visitors on-site by identifying potential risks, implementing preventive measures, and promoting safety awareness across the organization.

1. Develop, implement, and review the company’s Safety Management System (SMS) to ensure compliance with local regulations, industry best practices, and organizational needs.
2. Maintain and ensure the continuous improvement of the SMS, including emergency response procedures, risk assessments, and hazard control measures.
3. Conduct audits to assess the effectiveness of the SMS and identify areas for improvement.
4. Ensure that all activities at the workplace comply with the Workplace Safety and Health (WSH) Act and other relevant regulations and standards.
5. Stay updated with changes in safety legislation and advise senior management on necessary changes to policies or procedures.
6. Prepare and submit safety reports and documentation required by regulatory authorities such as the Ministry of Manpower (MOM).
7. Liaise with government agencies and third-party safety auditors during inspections and audits.
8. Conduct risk assessments to identify potential hazards in the workplace, including those related to machinery, work processes, chemicals, and ergonomics.
9. Develop and implement safety control measures to mitigate identified risks and prevent accidents or injuries.
10. Oversee the safe use of equipment and machinery by establishing protocols and ensuring maintenance standards are met.
11. Design and implement safety training programs for employees, contractors, and visitors to ensure they understand workplace hazards and follow safe practices.
12. Ensure that employees are adequately trained on the safe use of equipment, PPE (Personal Protective Equipment), emergency response procedures, and any other site-specific safety protocols.
13. Coordinate and lead regular safety briefings, tool-box talks, and induction programs for new hires and contractors.
14. Lead investigations into workplace accidents, incidents, and near-misses to identify root causes and recommend corrective actions.
15. Prepare detailed accident investigation reports and submit them to management and regulatory authorities.
16. Implement corrective actions and follow up to ensure that identified hazards are eliminated and safety improvements are sustained.
17. Conduct regular safety inspections and audits of the workplace to ensure compliance with safety regulations and company policies.
18. Monitor safety performance and implement necessary adjustments based on findings from safety inspections and audits.
19. Develop and maintain emergency response procedures, including fire drills, first aid protocols, and evacuation plans.
20. Act as the point of contact for any emergency situations, providing guidance and support during the response.
21. Track key safety performance indicators (KPIs), including accident rates, near misses, and safety audit findings, and report results to senior management.
22. Analyze safety trends and propose strategies for reducing accidents, improving safety performance, and fostering a safety culture across the organization.
23. Prepare safety reports for senior management meetings, detailing current safety performance, challenges, and actions taken.

Requirements

• Bachelor's degree in Occupational Safety and Health, Engineering (preferably Civil or Environmental), Construction Management, or a related field.
• WSH Officer Certification
• Min 5 years of experience in a safety-related role in the construction industry
• Proven track record of managing and improving workplace safety programs.
• Experience with site inspections, hazard identification, risk assessments, and accident investigations.
• Familiarity with construction-specific safety practices
• Knowledge of Workplace Safety and Health Act, Construction Safety Regulations, and relevant codes of practice.
• Ability to work in cross-functional teams, collaborating with project managers, engineers, and contractors.

We are seeking an experienced purchasing manager to handle our company's procurement activities. The purchasing manager's responsibilities include developing purchasing strategies, maintaining positive relationships with suppliers, coordinating with internal teams regarding their supply needs, and overseeing the purchasing team in their daily activities.

To be successful as a purchasing manager you should be able to manage and optimize purchasing activities and processes. An outstanding purchasing manager should have excellent leadership abilities and be able to negotiate the best possible deals with suppliers.

Purchasing Manager Job Responsibilities:

• Developing and implementing purchasing strategies.
• Managing daily purchasing activities, supervising staff, and allocating tasks.
• Managing supplier relations and negotiating contracts, prices, timelines, etc.
• Maintaining the supplier database, purchase records, and related documentation.
• Coordinating with inventory control to determine and manage inventory needs.
• Managing the maintenance of office/manufacturing equipment and machinery.
• Ensuring that all procured items meet the required quality standards and specifications.
• Preparing cost estimates and managing budgets.
• Working to improve purchasing systems and processes.
• Training new employees in the purchasing process and how to use the purchasing system.

Purchasing Manager Requirements:

• Degree in business administration or a related field.
• Experience as a purchasing manager or in a similar position.
• Deep knowledge of inventory and supply chain management.
• Supervisory and management experience.
• Proficiency in Microsoft Office and purchasing software.
• Excellent communication skills, both written and verbal.
• Strong critical thinking and negotiation skills.
• Strong planning and organizational skills.
• Ability to work independently.

We are looking to employ a training manager with outstanding written, verbal and interpersonal communication skills. A training manager is expected to be a strategic thinker with fantastic organizational and time management skills. You will have excellent research skills with the ability to multitask and adapt in a fast-paced environment.

To ensure success, training managers should understand the business operation and decision-making processes with a keen interest in producing targeted and tangible results by creating an effective and efficient workforce. Top candidates will be innovative, strong decision-makers and outstanding facilitators of learning and change.

Training Manager Responsibilities:

• Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers.
• Develop individualized and group training programs that address specific business needs.
• Develop training manuals that target tangible results.
• Implement effective and purposeful training methods.
• Effectively manage the training budget.
• Evaluate organizational performance to ensure that training is meeting business needs and improving performance.
• Assess employees’ skills, performance and productivity to identify areas of improvement.
• Drive brand values and philosophy through all training and development activities.
• Effectively communicate with team members, trainers and management.
• Create a curriculum to facilitate strategic training based on the organizations goals.
• Select and manage resources, including working with both internal employees and training vendors to develop and deliver training.
• Manage the technologies and technical personnel required to develop, manage and deliver training.
• Keep abreast of training trends, developments and best practices.

Training Manager Requirements:

• Bachelors degree in human resources or a related field (essential).
• A minimum of 2 years experience in training and development management (essential).
• Excellent written, verbal and interpersonal communication skills.
• Superb track record in developing and executing successful training programs.
• Critical thinker with innovative problem solving skills.
• Highly computer literate with proficiency in MS Office and related business and communication tools.
• Familiar with traditional and modern training processes.
• Fantastic organizational and time management skills.
• Strategic and creative mindset.
• Meticulous attention to detail.

The Plattering Co is known for its creative and hearty sharing platters, bowls and bentos and beautiful cheese platters and grazing table displays.

We are seeking a motivated and positive Operations Manager to join our dynamic and fast- growing team. The Operations Manager ensures seamless operations of the catering service by overseeing daily activities, managing resources, coordinating teams, and maintaining high standards of quality, efficiency, and customer satisfaction. This role is pivotal in optimizing processes, managing costs, and ensuring the company’s operational goals are met.

Key Responsibilities:

1. Operations Management:

• Plan, coordinate, and oversee daily operations across kitchen, logistics, and service teams.
• Ensure timely delivery of catering orders and adherence to service commitments.
• Develop and implement efficient workflows and processes to maximize productivity.
• Monitor inventory and manage procurement of raw materials, equipment, and supplies.

2. Team Leadership and Coordination:

• Supervise and manage kitchen staff, catering crew, delivery drivers, and support teams.
• Provide leadership, training, and motivation to ensure high performance.
• Conduct regular team meetings to review operations and resolve issues.
• Address and resolve operational conflicts or challenges effectively.

3. Quality Assurance:

• Monitor food quality, presentation, and service to ensure compliance with company standards.
• Ensure adherence to food safety, hygiene, and health regulations.
• Conduct regular inspections of facilities, equipment, and processes.

4. Customer Service:

• Liaise with the sales and customer success teams to understand client requirements.
• Ensure customer satisfaction by delivering high-quality catering experiences.
• Handle escalated customer complaints or service issues promptly.

5. Financial and Resource Management:

• Manage budgets and control operational costs to meet financial goals.
• Analyze operational data to identify cost-saving opportunities.
• Schedule and allocate resources effectively to meet business demands.

6. Strategic Planning and Continuous Improvement:

• Collaborate with senior management to develop and implement operational strategies.
• Identify opportunities for improvement in processes, technology, and service delivery.
• Stay updated on industry trends and competitor practices to maintain a competitive edge.

Qualifications and Requirements:

• Education: Diploma or Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
• Experience: Minimum 3 to 5 years of experience in operations management, preferably in catering or food service.
• Strong knowledge of catering operations, food safety standards, and logistics.
• Excellent leadership, communication, and problem-solving skills.
• Proficiency in operational software, inventory systems, and Microsoft Office Suite.
• Ability to work under pressure and manage multiple tasks in a fast-paced environment.

To apply, email your resume to [email protected]. Kindly note that only shortlisted applicants will be notified.

Job Description

• The Contracts/Commercial Manager is responsible for the overseeing commercial and contractual aspects related to the main contract and subcontracts, managing any commercial and contractual risk relating to the project and employ mitigation actions as quickly and effectively as possible.
• Review external providers (i.e vendors and subcontractors) terms of service and project deliverables.
• Provides contractual advisory from the commercial perspective to the project through all stages: construction, subcontracting, completion and hand-over,Provides support to the Quantity Surveyor
• team in the project, monitoring, reporting, planning and coordinating all aspects of their work.
• Proactively engages in continuous improvement and review of existing processes, systems and policies that may support the project’s contract management and administration.
• Advises on all contractual correspondence related to the project, considering commercial impact Identify, assess and manage / advise on contractual risk
• Manages contractual claims, disputes, settlements and resolution
• Communicates effectively with a wide range of stakeholders both verbally and in written notices eg. extension-of-time (EOT) , change order, etc.
• Possesses knowledge in construction/contract law & different standard forms of contracts eg. PSSCOC, SIA, LTA, REDAS, FIDIC, NEC, etc.
• Possesses leadership skills to manage internal and external stakeholders, thinks strategically and critically, exercising judgement after consideration for all aspects.
• Possesses analytical and problem-solving skills.(Is required to work both in Corporate office and/or at project sites.)

Job Requirements:

• Bachelor’s Degree in Quantity Surveying / Construction Management / Civil Engineering or related fields
• Minimum 10 years relevant experience in contract negotiation, administration and/or management
• Excellent communication and negotiation skills, analytical mindset, problem solving abilities, as well as keen interest and motivation in a high growth and entrepreneur environment
• A high level of integrity, dependability with a strong sense of urgency and result oriented

JOB PURPOSE:

1. The role is to implement and promote the Yokogawa Group mid-term plan under Global Sustainability 2028

2. To optimize the entire SCM by strengthening cooperation between production & sales, the tole to promote and deploy various measures and solutions to Asia, India and the Middle East with a focus on Singapore.

3. Coordinate and execute Total Productivity Improvements (Optimization) for Yokogawa Groups, so as in order to maximize their capabilities.

4. Plan, execute and Promote the implementation of New Yokogawa Production System (NYPS) activities and concept so as to ensure Yokogawa's group's productivity is effectively meeting the TOP Management’s target on FC/SP.

5. Plan, Design and Develop Processes Automation to meet the implementation of NYPS processes revolution.

Job Scope

1) NYPS Activities

• a) Promotes and assist in Junken activities within Yokogawa's Affiliates' Departments/sections.
• b) Plan, administer and manage NYPS activities inclusive of NYPS training and budget
• c) Support Department/line support in carrying out actual NYPS improvement
• d) Provide as consultation role in supporting and setting up Existing and New Production Line based on NYPS concept

2) Company Activities

• Lead and encourage staff to participate Junken, NYPS and LETs activities.
• Work closely with Yokogawa's Affiliates' members to implement and improve processes.

PRINCIPAL ACCOUNTABILITIES:

• Ensure NYPS activities are on-going and implemented to Yokogawa's Groups of Companies.
• Ensure Improvement of Processes & Lines and Layout are implemented which allows increasing of Yokogawa Group's capacity and productivity.

Competencies

• Able to communicate and write in Japanese with HQ Japan for presentation and proposals.
• Able to understand Yokogawa products and the strategic directions from the HQ and Singapore management.

The WSH Manager is responsible for developing, implementing, and maintaining a comprehensive workplace safety and health management system in compliance with the Workplace Safety and Health (WSH) Act, regulations, and industry standards. The primary goal of the WSH Manager is to ensure a safe and healthy working environment for all employees, contractors, and visitors on-site by identifying potential risks, implementing preventive measures, and promoting safety awareness across the organization.

1. Develop, implement, and review the company’s Safety Management System (SMS) to ensure compliance with local regulations, industry best practices, and organizational needs.
2. Maintain and ensure the continuous improvement of the SMS, including emergency response procedures, risk assessments, and hazard control measures.
3. Conduct audits to assess the effectiveness of the SMS and identify areas for improvement.
4. Ensure that all activities at the workplace comply with the Workplace Safety and Health (WSH) Act and other relevant regulations and standards.
5. Stay updated with changes in safety legislation and advise senior management on necessary changes to policies or procedures.
6. Prepare and submit safety reports and documentation required by regulatory authorities such as the Ministry of Manpower (MOM).
7. Liaise with government agencies and third-party safety auditors during inspections and audits.
8. Conduct risk assessments to identify potential hazards in the workplace, including those related to machinery, work processes, chemicals, and ergonomics.
9. Develop and implement safety control measures to mitigate identified risks and prevent accidents or injuries.
10. Oversee the safe use of equipment and machinery by establishing protocols and ensuring maintenance standards are met.
11. Design and implement safety training programs for employees, contractors, and visitors to ensure they understand workplace hazards and follow safe practices.
12. Ensure that employees are adequately trained on the safe use of equipment, PPE (Personal Protective Equipment), emergency response procedures, and any other site-specific safety protocols.
13. Coordinate and lead regular safety briefings, tool-box talks, and induction programs for new hires and contractors.
14. Lead investigations into workplace accidents, incidents, and near-misses to identify root causes and recommend corrective actions.
15. Prepare detailed accident investigation reports and submit them to management and regulatory authorities.
16. Implement corrective actions and follow up to ensure that identified hazards are eliminated and safety improvements are sustained.
17. Conduct regular safety inspections and audits of the workplace to ensure compliance with safety regulations and company policies.
18. Monitor safety performance and implement necessary adjustments based on findings from safety inspections and audits.
19. Develop and maintain emergency response procedures, including fire drills, first aid protocols, and evacuation plans.
20. Act as the point of contact for any emergency situations, providing guidance and support during the response.
21. Track key safety performance indicators (KPIs), including accident rates, near misses, and safety audit findings, and report results to senior management.
22. Analyze safety trends and propose strategies for reducing accidents, improving safety performance, and fostering a safety culture across the organization.
23. Prepare safety reports for senior management meetings, detailing current safety performance, challenges, and actions taken.

Requirements

• Bachelor's degree in Occupational Safety and Health, Engineering (preferably Civil or Environmental), Construction Management, or a related field.
• WSH Officer Certification
• Min 5 years of experience in a safety-related role in the construction industry
• Proven track record of managing and improving workplace safety programs.
• Experience with site inspections, hazard identification, risk assessments, and accident investigations.
• Familiarity with construction-specific safety practices
• Knowledge of Workplace Safety and Health Act, Construction Safety Regulations, and relevant codes of practice.
• Ability to work in cross-functional teams, collaborating with project managers, engineers, and contractors.

ob Description

• Recommend haircuts, hairstyles and colours for customers according to their face shapes and preferences
• Cut, trim and shave hair using professional equipment
• Provide chemical services such as: rebonding, perming, colouring and bleaching
• Provide hair analysis and scalp treatment
• Ensure clealiness of the salon and sterilize tools after every job
• Recommend services suited to each customer's hair type

Why join us?

• Earn more as you deliver better quality services and build a network of loyal, repeat customers
• Get financial freedom and confidence with guaranteed payments into your bank account every week
• Guidance and training provided
• Fun environment

Job Requirements

• Good communication and interpersonal skills
• Willingness to learn and upgrade
• Positive attitude, self-motivated and disciplined individuals
• At least 10 Year of working experience in the related field is required for this position

About the company

Steamship Mutual is a P&I insurance company, with 210 employees worldwide.  We have offices in London, Bermuda, Brazil, Cyprus, Greece, Hong Kong, Japan, and Singapore.

Overall Job Purpose: 

Responsibility for underwriting performance of assigned team, staff management, motivation, and development.  To provide underwriting, technical support, assist in the development and management of a profitable business according to the Company business plan. 

Key Responsibilities:

• Responsibility for underwriting Members in Southeast Asia, Japan, and Australasia.
• Manage the development of the business within assigned areas of responsibility and identify areas of additional service that will add value to the Member/Club relationship within agreed parameters of existing and potential business.
• Handle underwriting tasks in line with company procedures.
• To initiate loss prevention action where necessary.
• Produce required Management Reports as necessary.
• To operate effective risk management and credit controls.
• For implementation of Underwriting policy within authorised parameters.
• Provide effective communication of underwriting issues within the assigned underwriting team. To allocate monitoring and supervision of underwriting work to ensure that service levels are met.
• Ensure all members of the assigned underwriting team adhere to company wide operating procedures.
• Assist and help to develop team knowledge and skills – CPD.
• Conduct annual appraisals of direct reports (with Head of Underwriting for Syndicate)
• Assist the Managing Director for Asia Pacific, Head of Underwriting, and Chief Commercial Officer in identifying and planning business targets and to execute on the same, building the book of business in line with the Company aims.
• Liaise closely with existing Members, prospective targets, and the broking community in advancing the Company aims.
• Encourage and support an environment where a process of continuous improvement can flourish and foster the Company culture.
• Ensure that all files confidential records, are maintained in accordance with company policy.
• Attend training and to develop relevant knowledge and skills.
• Travel will be required as necessary both regionally and to our global office network.
• Representation at industry events and speaking requirements where necessary.

Person Specification:  

•  Proven Underwriting management experience gained from working at another P&I Club and/or marine insurer, marine insurance broker or shipowner.
• The ability to mentor and inspire team members, including the ability to develop underwriting expertise, training, and development.
• Outstanding communication skills, including negotiating, presenting, and reporting (written and verbal)
• You will be a thought leader with the ability to acquire new business, develop existing business relationships both internally and externally.
• Be aware of current market issues, well-connected and able to build relationships with brokers and Members.
• Degree educated.
• Eligibility to work in Singapore preferred or alternatively a willingness to relocate.
• Proactive and able to use own initiative. 

• Joining our collaborative, supportive and friendly working environment, you will enjoy a rewarding career with the opportunity to build on your existing skills and knowledge.
• We offer great work life balance initiatives, including competitive hybrid working policy.
• Clear and transparent career pathway – offering you continued support with enhancing your skills and creating employment development opportunities.
• We offer free educational access to the Protection & Indemnity Qualification, created by the International Group of P&I Clubs.
• An attractive benefits package which includes private healthcare and a competitive wellbeing subsidy,

Company Values

Mutuality ensuring fairness amongst Club Members

Integrity upholding high ethical, legal, and regulatory standards

Safety and Sustainability contributing to safety of life at sea and the preservation of the environment

Transparency building strong relationships based on trust and open communication

Excellence enabling our people to realise their full potential as team members, industry experts, leaders, and managers

Collaborative embracing flexibility, diversity, and inclusivity

**Steamship Insurance Management Services Ltd is committed to providing a great service to all our members. We pride ourselves on offering a people-centred culture that provides mutual respect and support for all our staff and we welcome and encourage you to apply**

Description:

Professional skills in hair cutting, washing and blowing of hair

Skills in doing hair designs

Knowledge of mixing own colour dye to provide colour/ hightlight service to customers

Experienced in doing scalp treatments

Requirements:

Minimum 5 years experience in sales industry

Oversee and run daily oeprations of whole outlet smoothly

Be in line with organizational goals and mission

Excellent interpersonal and communication skills

Passion in customer service

Enjoy communicating with people from all levels

Able to withstand long working hours

Candidates with experience in the hair industry will be an advantage

Healthy Heart PTE. LTD.

Position: TCM Clinical Assistant Location: Singapore, Bedok Salary: $2,100 to $5,000 per month

About Us: Healthy Heart PTE. LTD. is a reputable Traditional Chinese Medicine (TCM) clinic dedicated to providing holistic health and wellness solutions. Our clinic is renowned for its professional and caring environment. We are seeking a motivated individual to join our team as a TCM Clinical Assistant.

Responsibilities:

• Assist TCM physicians in patient care and treatments.
• Prepare and maintain treatment rooms and equipment.
• Manage patient flow and ensure smooth clinic operations.
• Administer basic TCM treatments under physician supervision.
• Educate patients on prescribed treatments and herbal medicines.
• Maintain accurate patient records and assist with administrative tasks.
• Ensure the cleanliness and organization of the clinic.
• Participate in clinic events and community outreach programs.
• Promote and sell treatments and services.

Requirements:

• Prior experience in a TCM clinic or healthcare setting is advantageous.
• Strong communication and interpersonal skills.
• Fluent in English and basic Mandarin (to educate patients on TCM Herbal Medication consumption).
• Detail-oriented with strong organizational skills.
• Ability to work independently and collaboratively.
• Compassionate and patient-focused.

Benefits:

• Competitive salary up to $5,000 per month.
• Opportunities for professional development and continuous education.
• Supportive and friendly working environment.
• Free medical benefits and employee discounts on products and medicine.

How to Apply: Interested candidates are invited to send their resume and cover letter to [email protected] or WhatsApp to +65 94593969. Please include "TCM Clinical Manager Application" in the subject line. Only shortlisted candidates will be contacted for an interview.

Join us and contribute to the health and well-being of our community through the power of Traditional Chinese Medicine! We look forward to welcoming a new member to our dedicated team.

Job Description:

The General Manager (Business Development) is responsible for overseeing the growth and development of the company's business operations. This role involves leading the business development team, identifying new business opportunities, building relationships with key stakeholders, and ensuring the company's market expansion. The GM will contribute to strategic planning, manage key partnerships, and drive revenue growth through new markets, products, or services.

Key Responsibilities:

1. Strategic Planning & Market Research:Develop and implement strategies to drive business growth, including market expansion, product diversification, and new service offerings.
   Conduct market research and competitive analysis to identify opportunities for expansion.
   Analyze trends, customer needs, and competitor strategies to shape business development initiatives.
   
2. Business Development & Sales:Identify and pursue new business opportunities by developing relationships with potential clients, partners, and stakeholders.
   Negotiate and close high-value deals, ensuring the company’s revenue growth.
   Build and maintain relationships with key clients, stakeholders, and partners to increase customer retention and loyalty.
   
3. Team Leadership & Collaboration:Lead, mentor, and develop a team of business development professionals to achieve departmental and organizational goals.
   Collaborate with other departments, including marketing, finance, and operations, to ensure business development activities align with company objectives.
   Coordinate with senior leadership to define short-term and long-term business goals.
   
4. Revenue Growth & Profitability:Work to meet or exceed sales and revenue targets, focusing on increasing profitability.
   Develop and monitor financial budgets, forecasts, and growth metrics, ensuring efficient allocation of resources.
   Identify cost-effective methods to achieve business objectives while maximizing profit margins.
   
5. Client Relationship Management:Serve as the primary point of contact for high-profile clients and partners, ensuring exceptional service and satisfaction.
   Address client inquiries, resolve issues, and provide tailored solutions to meet specific client needs.
   
6. Contract Negotiation & Management:Negotiate contracts, terms, and agreements with clients and partners.
   Ensure all contracts are compliant with company policies and legal regulations.
   Oversee the execution of agreements, ensuring timely delivery and fulfillment of obligations.
   
7. Reporting & Analysis:Regularly report to executive leadership on business development progress, performance, and key metrics.
   Analyze business development activities, track KPIs, and adjust strategies to optimize performance.
   
8. Risk Management & Compliance:Identify potential risks related to business development activities and work to mitigate them.
   Ensure all business development activities comply with relevant regulations and industry standards.