Total 2,117 service operations manager job vacancies in Others category in sg tuas singapore

Responsibilities:

The Operation Manager is to ensure efficient processes and practices in the department, managing inventory accuracy, and leading a team to achieve service excellence. This role requires strong leadership, problem-solving, and organizational skills to maintain smooth operations and meet customer satisfaction targets.

• Lead, coach, and ensuring the department’s activity aligns with company goals and values.
• Set team objectives, track performance, and provide feedback and training to drive continuous improvement.
• Strategically manage resources, including manpower and assets, across various operational activities to meet requirements.
• Monitor workflows and make adjustments as needed to optimize efficiency and meet KPIs.
• Review and implement operational policies, standards, and procedures.
• Drive continuous process improvements and optimizations.
• Ensure accurate tracking, storage, and movement of inventory items within the warehouse.
• Maintain warehouse equipment and assets, ensuring they are functional, safe, and aligned with company standards.
• Implement best practices to increase efficiency, reduce costs, and enhance customer satisfaction.
• Plan and oversee daily operations to maintain a smooth workflow.
• Enforce safety regulations, policies, and procedures to maintain a secure working environment.
• Assess the effectiveness of operational procedures regularly, making recommendations and implementing enhancements to align with organizational goals.
• Ensure accountability and compliance within the department.

Requirements:

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field (preferred).
• Proven experience as a Warehouse Manager, Operations Manager, or similar role in the logistics sector.
• Strong leadership and team management skills, with the ability to motivate and develop teams.
• Excellent problem-solving, decision-making, and organizational abilities.
• Understanding of safety regulations and compliance standards in a warehouse setting.

KEY ACTIVITIES / ACCOUNTABILITIES

• Ensure that the company assigned financial and productivity targets are met.
• Undertake the organization and management of warehouse operations to ensure smooth operations including supplier management, for process optimization & enhancement, as well as to ensure satisfactory result (customer satisfaction, Geodis Singapore & Business Unit targets, and compliance to relevant requirements).
• Ensure the accurate Standard Operating Procedures/work flow is in place, reviewed for efficiency and respected by team.
• Implement effective initiatives to contain costs and improve operational efficiency and productivity.
• Ensure proper manpower utilization and adequate tools / equipment’s in place
• Implement and execute logistics strategies
• Liaise with customers to maintain current businesses and for the development of new businesses.
• Ensure conformity of workplace - regulations, OHS / hygiene, and relevant requirements.

ESSENTIAL EDUCATIONAL AND / OR TRAINING QUALIFICATIONS & CERTIFICATES

• Degree holder in logistics or related with 7 year experience or more in logistics field.

PREFERRED EXPERIENCE AND KNOWLEDGE

• 7 years of working experience or more in logistics industry required
• 5 years in leadership related experience
• Experience in logistics and operations development – keen on logistics processes, and relevant regulations.
• Highly proficient on WMS management
• General knowledge on logistics and freight forwarding businesses
• Sound knowledge of OHS

NECESSARY TECHNICAL / FUNCTIONAL SKILLS

• Highly proficient in computer skills and common applications (Office, Excel, PowerPoint & Word)
• Effective communication
• Strong time management, problem solving and negotiation skills
• Customer and Result Orientation
• Team management – ability to lead, guide, support and develop the team members

WORK HOURS

9.00am - 6.00pm (Mon-Fri)

WORK LOCATION

1 Gul Circle

• To be responsible and accountable for the day-to-day supervision of all assignments.
• To conduct announced and unannounced visits to all assignments at least once a week
• To monitor and ensure all security personnel are carrying out their duties at a high quality level and are reaching the client’s and the Company’s expectations.
• To motivate all security personnel so as to achieve and fulfil the agreed service level of contractual requirements.
• To be responsible for the deployment of staff to all posts to ensure the site contracts are filled by accurate headcounts and by suitably qualified personnel within expectations.
• To be proactive to liaise with the site Supervisors (if any) for the deployment and settlement of the manpower problems within the assigned cluster.
• To liaise with clients regarding Site Operating Procedure. To ensure all staff is knowledgeable and well trained to perform all duties in accordance with the customer’s / contract’s requirement as well as the Company’s expectation.
• To assist with the scheduling and arranging of training and refreshment excises to all staff in order to maintain legal requirements and quality of service level.
• To deal with internal and external client complaints, incidents and any irregularities. Submit relevant reports and corrective action plans
• To implement agreed formulated corrective action plans.
• Execute disciplinary action in order to ensure staff members do not violate the Company regulations and policies.
• To assist with staff evaluations and appraisals.
• To be proactive to arrange and participate regularly in ad-hoc meetings with clients in order to maintain a good business relationship with the clients. Submit relevant meeting minutes with proactive recommendation (if any) or improvement plan for approval or take appropriate actions.
• To be proactive to plan on the subject of the site manpower and discipline control.

Job Requirements:

• Diploma or Degree from a recognized institution.
• At least 3 years of relevant experience in a similar capacity
• Experience in Security Operations preferred
• Positive mindset and strong initiative in continuous improvement a must
• Good interpersonal skills with good verbal and written communication skills
• Able to work independently
• Class 3 Driving License

Responsible for operational requirements to ensure professional, efficient delivery of the company's services.

- managing sales cycle (proposal, negotiation, booking).

- working closely with the Technical/Services/Training team to ensure fulfilment of projects in a timely manner whilst ensuring budgets are met.

- manage non-technical services aspects to ensure professional, efficient delivery of services.

- ensure training teams are operating effectively.

- support marketing team initiatives including market research, promotion & cross-selling of company's products & services.

- define and lead local team to delivery according to business plan & budget.

- participate in internal and external ISO audits.

- shall be required to perform other related duties as requested to met the ongoing needs of the organisation.

Job Responsibilities

• Oversee the day to day activities of the operations department
• Ensure that all customer's job order are properly arranged from point to point
• Work closely with internal department to attend customers
• Build and maintain good customer relationship
• Supervise a team of operations executive
• Ability to direct individuals and delegate responsibilities and tasks
• Hands on and results driven

Job Requirements

• Preferable with 3-5 years’ experience in the marine industry
• Preferably experience in Marine Supplies
• Good communication and interpersonal skills
• Responsible, mature, hands-on, proactive, detailed and committed team player

Job Description:

· Developing and managing operational activities, including the monitoring of Workplace Safety and Health (WSH) strategies, and overseeing manpower, financial and resource plans.

· Day to day repair and maintenance job arrangement and yard operation management.

· Manage cost, quality and schedule, as well as health, safety and environmental activities for the site.

· Maximise productivity within the maintenance environment through sound scheduling and planning.

· Supervision the office team and review the job card and overtime to ensure all jobs are recorded and billed accordingly.

· Review invoices, quotation and efficiency of workers in perform their repair works.

· Technically strong on the repair and servicing of china brand heavy equipment.

Requirements:

· Minimum 2-3 years experience in heavy machinery industry.

· Technically background of Heavy machineries.

· Strong analytical and problem-solving abilities.

· Excellent communication and interpersonal skills.

Job Description:

· Developing and managing operational activities, including the monitoring of Workplace Safety and Health (WSH) strategies, and overseeing manpower, financial and resource plans.

· Day to day repair and maintenance job arrangement and yard operation management.

· Manage cost, quality and schedule, as well as health, safety and environmental activities for the site.

· Maximise productivity within the maintenance environment through sound scheduling and planning.

· Supervision the office team and review the job card and overtime to ensure all jobs are recorded and billed accordingly.

· Review invoices, quotation and efficiency of workers in perform their repair works.

Requirements:

· Minimum 2-3 years experience in heavy machinery industry.

· Technically background of Heavy machineries.

· Strong analytical and problem-solving abilities.

· Excellent communication and interpersonal skills.

Scope Of Work

Manage and accountable for the Cleaning and minor hard FM repair or replacement such as sanitary, Light fitting and Fitting & Fixture for any contract as assigned by the Company, as and when.

Duties & Responsibility

• Provide leadership to his team assigned to perform the works required as stipulated by the Service Buyer.
• Maintain a high level of safe and work discipline within the team.
• Provide guidance, coaching and/or training to uplift the level of skill competency of the team.
• Ensure work process conformance with Standard Operation Practice (SOP)
• Achieve high level of performance standard as required by Service Buyer.
• To adopt progressive innovation to optimize work/ labour productivity.

Job Description:

· Developing and managing operational activities, including the monitoring of Workplace Safety and Health (WSH) strategies, and overseeing manpower, financial and resource plans.

· Day to day repair and maintenance job arrangement and yard operation management.

· Manage cost, quality and schedule, as well as health, safety and environmental activities for the site.

· Maximise productivity within the maintenance environment through sound scheduling and planning.

· Supervision the office team and review the job card and overtime to ensure all jobs are recorded and billed accordingly.

· Review invoices, quotation and efficiency of workers in perform their repair works.

Requirements:

· Minimum 2-3 years experience in heavy machinery industry.

· Technically background of Heavy machineries.

· Strong analytical and problem-solving abilities.

· Excellent communication and interpersonal skills.

Responsibilities:

• Attending to customer queries and concerns in a timely manner and professionalism

• Data entry and card programming

• Process new registration and manage existing records

• Handle calls and register to system accordingly

• Prepare monthly service report and other reports

• Check daily report for enhancement

• Assist user to sign up and basic troubleshooting

• Record and keep track customer feedback and daily reporting.

• Manpower scheduling and check daily attendance

• Recruitment function including posting of recruitment advertisement, sourcing candidates via various platforms, interview, and offer managements

• Update leave application in system

• Coordinate social and recreational activities to promote the team work of the company

• Other duties as assigned from time to time

Job Description:

· Developing and managing operational activities, including the monitoring of Workplace Safety and Health (WSH) strategies, and overseeing manpower, financial and resource plans.

· Day to day repair and maintenance job arrangement and yard operation management.

· Manage cost, quality and schedule, as well as health, safety and environmental activities for the site.

· Maximise productivity within the maintenance environment through sound scheduling and planning.

· Supervision the office team and review the job card and overtime to ensure all jobs are recorded and billed accordingly.

· Review invoices, quotation and efficiency of workers in perform their repair works.

· Technically strong on the repair and servicing of china brand heavy equipment.

Requirements:

· Minimum 2-3 years experience in heavy machinery industry.

· Technically background of Heavy machineries.

· Strong analytical and problem-solving abilities.

· Excellent communication and interpersonal skills.

The General Manager (Construction Project Management/Operations) must possess vast experience and knowledge in the construction industry and shall report directly to the Managing Director.

The General Manager (Construction Project Management/Operations) should have strong organisational and communication skills and be responsible for the day-to-day operations for meeting operational objectives that aligned with overall business goals in terms of the following:

• Providing guidance and input to the team on the marketing plan for potential job opportunities, tender, execution and completion of all the projects to meet budget and timeline.
• Shall work closely with the General Manager of Engineering, MEP, Commercial, Contracts and Finance & Administration divisions to ensure that the operational processes are streamlined and optimized to improve efficiency and productivity to meet its business objectives.
• Working with the Corporate Planning Team to develop and implement the company strategic plan to achieve long and short-term team goals and targets.
• Strong leadership skills and experience managing a team of department heads.
• Possess excellent analytical and problem-solving abilities and strong interpersonal communication skills.

We are looking for an operations supervisor for our waste paper and waste tyres business.

Job Responsibilities

- Supervision of operations and staff

- Sorting and packing of waste paper and waste tyres

- Load/unload goods into or from containers

- Stock take when required

- Ad-hoc warehouse-related jobs as assigned

- Must handle machinery

- May involve manual work

Requirements

- At least 4 years’ experience, preferably in waste paper and/or waste tyres industry

- Willing to do shift work when asked to do so.

- Must have valid forklift and excavator licence or experience

- Experience handling machinery

This role involves a typical 5 and a half day work-week.

Kindly email to [email protected] with expected salary. Please note that only shortlisted candidates will be notified.

We are WELIVE NETWORK, a MCN (multi channel network) that focuses on helping brands do live-selling and content creation. We managed multiple channels and content creators to help brands reach their sales goals on tiktok.

Position Overview:

We are looking for a motivated, detailed orientated Operations Intern to join our team. In this role, you will support various departments within our organization and gain valuable insights into the operations of a fast-paced live selling environment.

Key Responsibilities:

1.Live Selling Support: Assist in backend operations for live selling

2.Customer Liaison: Communicate with customers on TikTok Shop, serving as a customer service assistant to address inquiries and provide support.

3.Scheduling Assistance: Help coordinate and schedule livestreamers,

4.Daily Operations: Carry out various day-to-day tasks to support the smooth functioning of the company, as needed.

5.Business Meetings Exposure: Shadow co-founders during business meetings, gaining insight into the strategic decision-making process.

6.Product Selection Assistance: Collaborate with the team in the evaluation and selection of products for live selling.

7.Administrative Support: Assist with administrative tasks such as editing presentations, creating content for social media posts, and other related duties.

Qualifications:

Currently pursuing or recently graduated with a diploma in Business, Marketing, Communications, or a related field.

Strong organizational and time management skills with attention to detail.

Excellent verbal and written communication skills.

Proficiency in social media platforms, particularly TikTok.

A team player with a proactive attitude and willingness to learn.

Previous experience in customer service or any operational role is a plus.

What We Offer:

Hands-on experience in the dynamic world of live selling and e-commerce.

Opportunity to work closely with the management and gain mentorship from experienced professionals.

A collaborative work environment that encourages creativity and innovation.

Potential for future opportunities within the company.

Job role and responsibilities:

• Handle full spectrum of freight forwarding involving import/export procedures
  Generate shipping documents such as Bill of Lading, Cargo Manifest, Cargo Clearance Permits for Import/Export/Transhipment
• Attend to Singapore Customs enquiries on cargo clearance permit issues
• Check requirements with relevant parties to ensure all the appropriate documents (eg insurance, licences, customs forms) are in order
• Prepare Delivery Orders and/or Shipping Orders
• Arrange trucking and/or containers as per clients’ requirements
• Liaise with relevant parties on equipment/cargo trackings
• Generate reports as required by various agencies

Qualifications & Skills:

• Min GCE "O" Level
• Well versed with Microsoft Office (Word, Excel, Outlook)
• At least 1-year experience in similar job functions
• Have passed Customs Competency Test for Declarants

Work Venue: Inside Jurong Port, Singapore

Wyse Active Hub, located next to Jurong East MRT station , is the newly opened largest badminton facility in Singapore. Our Wyse Active Operations Crew is responsible for ensuring the smooth operation of Wyse Active Hub while providing excellent customer service to members and visitors. This role includes managing bookings, assisting guests, overseeing facility cleanliness, ensuring safety standards are upheld, and providing operational support during events and peak hours.

Key Responsibilities:

· Customer Service: Greet visitors and members, assist with inquiries, manage bookings, and provide information about available services, schedules, and equipment.

· Operations Support: Assist with setting up and dismantling equipment for sports events, ensuring all facilities are prepared and ready for use.

· Facility Monitoring: Regularly check and maintain cleanliness, safety, and functionality of all areas, including sports courts, locker rooms, and seating areas.

· Safety Compliance: Monitor the sports hall for any safety hazards, report issues to management, and ensure all users adhere to the facility's safety regulations.

· Conflict Resolution: Address any disputes or concerns from customers in a professional and calm manner, escalating issues to Team Managers when necessary.

· Teamwork: Collaborate with other staff members to ensure smooth operation, especially during peak hours or special events.

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you. Join HipVan's operations and customer happiness team to help us improve and exceed our customers' expectations when they shop with us! In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet. Most importantly, future team members must have a strong sense of dedication to our customers' happiness. This is a full-time position and opportunity to join a young and growing team.

Job Description

- Ensure daily operation happens smoothly on a day to day basis
- Managing and coordinating shipments between freight forwarders and/or our local suppliers
- Scheduling and monitoring daily delivery load
- Organising and maintaining warehouse and inventory accuracy and quality
- Ensuring operational efficiency and accuracy (product quality, pick & pack and delivery)
- Actively involved to improve operational processes to enhance productivity and efficiency
- Participate in organisational planning and strategy

Requirements

- Strong problem-solving skills to resolve unforeseen operational hiccups
- Proactive and farsighted planning skill to forecast problems and provide timely solutions
- Strong sense of dedication to meet customer expectation and the standard we set out to achieve
- Process-oriented and good attention for detail
- Ability to multi-task and have good time-management to meet operation deadlines
- Keen to learn and grow in a fast moving and versatile environment
- Highly organized and motivated, a team player and fast learner

Kindly send resume to [email protected], only shortlisted candidates will be contacted.

Anticimex is the modern pest control company. Through prevention, new technology and sustainable solutions, we meet the new demands for healthy environments, for both individuals and businesses.

Due to growth, we’re looking for good customer service Operations Coordinator to join our team. As part of your role, you will be responsible for the below duties:

· Provide excellent customer service to clients

· Handle phone calls and emails

· Schedule and coordinate with Clients and Technicians for service appointments and follow ups

· Handle customer complaints timely and follow up with department in charge to provide appropriate solutions and/or alternatives. Follow up to ensure closure

· Communicate effectively, maintain and establish close rapport with clients

· Creating contracts and services into in-house programme and uploading of supporting documents

· Monitor cash collection by technicians in your team

· Check and compile service reports before sending to customers

· Prepare invoices accurately prior to send out to customers

· Attend to meeting with customers as and when required

· Preparing of reports requested by customers as and when required

· Perform all other ad-hoc duties as and when required

What we’re looking for:

Operations Coordinator

· Proficient in MS Office

· Problem-solving with critical thinking and analytical skills

· Ability to be flexible, multitask and learn in a fast-paced environment

· Self-driven nature with strong attention to detail

· Professional customer service skills

Benefits:

• Basic Salary $2,800 -$4,800 (OTE $33,600 - $57,600 P.A.)

• Company welfares & Benefits

• Opportunity for career progression and development

If you would like to know more, apply today as we’d love to hear from you!

Job description

We are looking for an Operations Assistant. You will be performing audit checking of consent forms which are required for the purchase of credit reports and is a critical function of our business to ensure compliance. You will be responsible for the adherence to stipulated turnaround times required for allocated segment and support process and system changes to improve efficiency and streamline workflows.

You will be reporting to a Senior Director, APAC Operations.

You will provides strategic leadership and direct innovations toward operating procedures, and organizational structures to support the manufacturing plan for Singapore Operations. You are responsible for shipments more than $1B revenue with direct and indirect reports of more than 300 employees.

You will be expected to collaborate with global business partners to work toward common platforms, methods and systems. You will have leadership responsibilities to drive a lean continuous improvement culture leading to quality improvements, cycle time reductions, safety improvements, cost and waste reductions, inventory reductions, supplier development and shipping performance.

Your Responsibilities:

• You will demonstrate business leadership throughout the organization to create and achieve strategic goals for the operation. Develop a Strategic Manufacturing and Operations Plan that supports productivity and financial goals.
• Responsible for improving regarding costs, quality, delivery, cycle time and asset management through Lean practices.
• Deep manufacturing process knowledge in engineer to order environment Electronic Assembly
• Experienced in Manufacturing Engineering
• Successful record of capacity planning and management
• Passionate about quality systems management
• 7+ years of experience developing expense and capital budgets and managing financial performance.
• Manage all issues associated with facility operations, maintenance, and Rockwell Automation's presence in the local community
• Ensures familiarity with company policies and procedures. Appropriately applies policies and procedures in compliance with government laws. Policies and procedures include, but not limited to: Standards of Business Conduct and Ethics, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, security, quality and environmental), and functional policies published within Rockwell Automation.
• Creates, motivates and leads cross-functional teams across the organization to achieve the objectives of the company.
• Fosters culture of teamwork which values employee engagement among diverse workforce within the facility and the business as a whole
• Lead systemic approach to workforce planning and succession planning, including identification and development of top talent

The Essentials - You Will Have:

• Bachelor's degree or equivalent relevant experience
• Legal authorization to work in the Singapore is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

The Preferred - You Might Also Have:

• Minimum 10 years of varied management experience in production operations at manufacturing facilities, including responsibility for multiple teams within operations - materials planning, scheduling, and inventory management
• Experience with global operations / Lean Certifications
• SAP experience
• Experience in industrial/electrical equipment manufacturing Electronic Assembly Manufacturing
• ERP experience

What We Offer:

• Health Insurance including comprehensive In-patient coverage along with Top-up plans for voluntary coverage upgrade.
• Out-Patient benefits including clinical consultation, prescribed medication, telemedicine, health screening, dental & vision.
• Life and Accident Protection – covering death and disability due to natural cause, illness, and accident.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

#LI-Onsite

1.Attend vessel performs inspections,calibration, testing and troubleshooting on electrical & automation systems

2. Service/overhauling automation/electrical equipments in workshop

3.Good communication with shipcrew and superintendent

4.Good communication with shipyard

5.Prepare reports after finished the service job

Requiements:

• Provide excellent food and beverage service to customers, including taking orders, serving food and drinks, and handling payments.
• Greeting customers, answering questions, and resolving complaints.
• Setting up tables, clearing tables, and maintaining table cleanliness.
• Work collaboratively with other service crew members to ensure efficient service.
• Handle cash and credit transactions, including operating a point-of-sale system.
• Be able to stand for long periods, and work in a fast-paced environment.
• Willing to work on weekends and public holidays.

Responsible for taking orders and serving food and beverages to guests

Polite, friendly and well groom

Verifying the identification and age of any customers order alcoholic beverages

Submitting food orders to the kitchen staff

Ensure customer satisfied with their meal

Work with kitchen staff to resolve any complaints and process customer payments

As a People Operations Intern you will play a crucial role in ensuring a seamless and customer-focused experience throughout our employees (referred to as Wisers) lifecycle by supporting our team members to excel at Wise.

You will be based in Singapore, with the opportunity to engage in global projects both within our team and alongside other People sub teams. These efforts will ensure we have the foundations in place for our tribe to succeed as a trusted advisor and partner.

And you’ll likely come up with ideas to improve our team's operations. To start, you'll work on onboarding projects to enhance your skills before initiating your own innovations.

Onboarding support:

• Manage the administrative process of onboarding new Wisers in Singapore (with potential to expand coverage to the APAC region), ensuring that the Wiser journey is as smooth as possible with everyone kept in the loop

• Book travel and accommodation for those who are relocating and/or attending company onboarding in other offices, working closely with the team to ensure we have appropriate immigration documentation in place

• Coordinate adaptable onboarding plans and collaborate on future changes that aligns to Wise’s way of working

• Coordinating with our User Tech and Workplace team to ensure our new Wisers are set up for success on day 1 including access card & workstation collection both onsite & offsite across APAC.

• Support Leads with any onboarding guidance needed, providing a checklist of things to consider in advance of the new Wiser joining their team

• Handle all first day new Wiser administration (e.g. employment contracts, right to work checks, benefits enrollment, welcome email etc.)

Wiser support:

• Deal with Wiser questions on first-line queries (ticketing tool), escalating to the team as needed

• Keep our HR system (Workday) up to date with accurate Wiser information 

• Prepare any required documentation for our Wisers (e.g. employment agreements, references, visa invitation letters, etc.)

• Support our Payroll team with any documentation needed to process changes (e.g. joiners, benefits, etc.)

• Maintain the team’s content on Confluence (our intranet) so that Wisers can access correct information at any time

Team initiatives:

• Collaborate with the People team on local and global projects

• Contribute ideas for improvement and new projects during planning cycles

• Provide support to the team with other ad-hoc tasks, focus areas and project-based work

Job Description:

· Developing and managing operational activities, including the monitoring of Workplace Safety and Health (WSH) strategies, and overseeing manpower, financial and resource plans.

· Day to day repair and maintenance job arrangement and yard operation management.

· Manage cost, quality and schedule, as well as health, safety and environmental activities for the site.

· Maximise productivity within the maintenance environment through sound scheduling and planning.

· Supervision the office team and review the job card and overtime to ensure all jobs are recorded and billed accordingly.

· Review invoices, quotation and efficiency of workers in perform their repair works.

Requirements:

· Minimum 2-3 years experience in heavy machinery industry.

· Technically background of Heavy machineries.

· Strong analytical and problem-solving abilities.

· Excellent communication and interpersonal skills.