Total 28,152 service operations manager job vacancies in Others category in Singapore

• Facilitating cross-channel feedback from customers and employees to management and executive teams
• Working with team leaders, managers, and department heads to learn departmental needs and goals
• Ensuring that all activities conform to local, federal, industry and company standards
• Observing, reviewing and analyzing processes to identify inefficiencies and areas where improvements could be made
• Identifying and resolving any problems in the production process

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Clinic Manager (Aesthetic Industry)

Working Hours: 4 Weekdays (10am – 8pm), Sat (10am – 6pm)
Working Location: Orchard
Salary: $3000 - $4500(Depends on experience) + Commissions

We are seeking a dynamic and results-driven beauty sales manager to lead our sales team within the aesthetic industry. The ideal candidate will possess extensive knowledge of aesthetic products and services, and a proven track record in sales management. This role involves overseeing the sales team, developing, and implementing sales strategies, and ensuring the highest levels of customer satisfaction.

Job Description:

• Lead, motivate, train and manage a team of consultants and therapists
• Set and monitor sales targets, ensuring individual and team performance aligns with company goals.
• Provide training and ongoing development to the sales team to enhance their product knowledge and sales techniques.
• Identify new business opportunities, target markets and competitor activities to stay ahead in the industry.
• Maintain comprehensive knowledge of the clinic’s aesthetic products and services
• Recommend and promote appropriate aesthetic treatments to patients
• Other duties assigned by the doctor as required.

Requirements

• Min 3 years of working experience as a Beauty Sales Manager or similar role.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Roles & Responsibilities

1. Applicant must at least have more than 2 years of stage performing

2. Recruit performing artiste and singers when needed

3. Participate in all stage performances

4. To train & guide the stage crew to improve on their performances

5. In charge to schedule and selection of performing artiste for specfic event's performances

6. Coordinate & attend all training & rehearsal

7. Source for necessary accessories and props for all performances.

8. Singing & Dancing skill

9. To ensure all stage crew is presentable on stage

Job description & Requirement:

• Possess a degree in Computer Science/Information Technology or related fields.
• Minimum 3 to 5 years of professional experience in Cyber Threat Intelligence or Security Operations Center.
• Highly proficient in Python programming language.
• Demonstrate experience and proficiency with threat intelligence feeds such as MISP, STIX, and TAXII.
• Knowledge of Security Orchestration, Automation, and Response (SOAR) and Splunk platforms is a bonus, with experience in utilizing such platforms for automated incident response.
• Good understanding of Cyber Threat Intelligence concepts, frameworks, and processes.
• Previous project management experience, with the ability to manage and prioritize multiple tasks and projects.
• Experience in collaborating with and managing relationships with cyber vendors.

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

NUS Enterprise is seeking a new member to join a fast-growing team involved in developing and managing postgraduate entrepreneurship programmes such as the NUS Master of Science in Venture Creation and various NUS Continuing Education and Training (CET) initiatives. This is part of the NUS Enterprise Academy objectives in nurturing the next generation of entrepreneurs.

The new member will work alongside the existing team and could be responsible for some of the following roles:

• Managing new/ existing programmes involving local and international students and entrepreneurs, including the administration of student-related matters, and possibly support internship placements, companies engagement, etc.
• Support the running of new programmes/ initiatives involving local and international students and other partners
• Building the community of programme participants, alumni and partners through various engagement platforms and activities
• Expanding network and building relationships with key partners and stakeholders involved in the various programmes and initiatives
• Planning and overseeing marketing and outreach for new programmes/ projects and creating pipeline for potential participants pool
• Developing and managing shared work processes and knowledge/data depositories relating to the programmes and initiatives
• Planning and organising outreach activities to grow network of startups and partners for future participation or collaboration
• Provide secretarial support to management as and when required

Qualifications

• Degree Holder with at least 3 years of working experience
• Diploma Holder and Degree Holder who graduated in the recent 1-2 years are welcome to apply as well
• Proven project/ programme management skills
• Entrepreneurial experience and knowledge on entrepreneurial trends in Singapore and globally would be an advantage, but not a must
• Passionate about innovation and entrepreneurship, have broad background to understand innovation and entrepreneurship
• Resourceful and comfortable in fast-changing environment
• Effective team player
• Excellent communication and interpersonal skills - good grasp of written and spoken English, good knowledge of secondary language will be an advantage
• Outgoing personality who enjoys building and growing network of connections with students, startups, corporates, ecosystem builders, etc.
• Willingness to travel overseas, where needed

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Requirements

• at least 3 years of working experience, project management environment
• Minimum "O" Levels education
• Willing to work overtime
• Islandwide locations
• Wrok in weekends
• Day/night shift (eg.3am-12pm)
• 24/7 respond to emergency
• Good communication skills, fluency in any dialects will be an advantage
• Class 3 license would be a plus
• Able to work under pressure
• Committed and service-oriented team player

Responsibilites.

• To respond on emergency (standby 24/7 calls ) attend project sites while on duty and off duty.
• To communicate assigned cleaning duties to the cleaning team.
• To ensure teams adhere to safety measures during cleaning operations.
• To supervise, coordinate and manage work activities of cleaning staff.
• To assist the cleaning staff in resolving working issues with clients.
• To implement operation plans to improve work processes and service quality.
• To attend site meetings with operation team.
• To assist in coordinating and liaising with clients at project sites.
• To respond to emergency calls while on duty and off duty (standby 24/7)
• To perform other ad hoc as assigned.

• Global Market leader in Healthcare Industry
• Stable organisation with great career advancement opportunities

About Our Client

The client is a global leader in the pharmaceutical and healthcare industry, renowned for its commitment to providing life-saving medications and innovative medical devices. The APAC HQ is based in Singapore. With a focus on delivering high-quality products and services, they strive to improve patient outcomes and enhance healthcare worldwide. They are currently looking for a Regulatory Affairs Manager.

Job Description

• Develop and implement regulatory strategies to ensure compliance with regulations and guidelines for product development, registration, and marketing
• Lead regulatory submissions and interactions with health authorities to obtain and maintain approvals for therapeutic products within the designated region
• Stay abreast of regulatory changes and assess their impact on product development and commercialisation strategies
• Collaborate cross-functionally with internal teams, including Quality Assurance, and Commercial etc. to support regulatory requirements and timelines
• Provide regulatory guidance and expertise to stakeholders on regulatory requirements and best practices

The Successful Applicant

• Bachelor's degree in Life Sciences, Biology, Pharmacy and related disciplines
• Demonstrated experience in regulatory affairs within the pharmaceutical industry
• Preferable to possess a valid Pharmacist Certificate
• Strong knowledge of regulatory requirements and processes for registration and post-market compliance
• Proven ability to lead regulatory submissions and engage with health authorities effectively
• Excellent communication, negotiation, and problem-solving skills

What's on Offer

• Attractive renumeration package
• Great career prospects
• Healthcare industry with great culture and environment

Contact

Vanessa Chan (Lic No: R2197577/ EA no: 18S9099)

Quote job ref

JN-052024-6428707

Phone number

+65 6643 9742

Michael Page International Pte Ltd | Registration No. 199804751N

Responsibilities:

• Oversee daily operations of the laboratory, and conduct scientific analyses of the precious metals content.
• Oversee the setup of laboratories.
• Maintain hygienic procedures of the laboratory.
• In-charge with ensuring the maintenance analytical and laboratory equipment.
• Provide team members instructions on preparation of conducting test precious metals.
• Establish the company's standard operating procedures for analysis and testing.
• Oversee the development of testing and analytical techniques for the testing and refining of gold and silver.
• Work closely with the business team and other team members.
• Taking part in the hiring process and retaining of lab staffs.

Requirements:

• Degree in Chemistry or equivalent.
• At least 5 years of experience in laboratory management.
• Prior experience with ICP & XRF and at least 3 years of experience performing ICP & XRF.
• Have expertise in gold and silver detection and recovery and refining technology is advantageous.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Long standing history and strong global operations, this company has been growing aggressively organically and through acquisitions. Constantly innovating to meet the changing consumer needs and behaviours while expanding their global market share, they are now looking for 2 high calibre Assistant Managers (newly created headcounts) to help in the FP&A team.

about the job

You will ensure the prompt delivery of monthly/quarterly management reports, reviewing monthly financial performance with a focus on key variances, and conducting investigations into exceptions. Additionally, you will oversee the planning and execution of the annual budgeting and forecasting process, review internal controls, and recommend process enhancements to bolster control mechanisms. Furthermore, you will play a crucial role in developing long-term business plans.

skills and experience required

You should ideally be Degree qualified from a reputable university and possess at least 6 years of working experience. Ideally, you should have Big 4 experience and 1 to 2 years of commercial experience as an Analyst. Nonetheless they will consider pure Big 4 candidates as well. You must have strong analytical skills and be comfortable working with internal and external stakeholders. Perks include hybrid working arrangement (3 days wio, 2 days wfh), fixed AWS and high variable bonus consistently per year, coupled with cyclical increment and they are an ATO accredited organisation.

To apply online please use the 'apply' function, alternatively you may contact Clara Oh. (EA R22111662)

Job Description

Responsibilities:

• Conduct quantitative and qualitative analysis on investment opportunities, focusing on the market in South Korea, and prepare investment reports for decision-making purposes.
• Review business performance and recommend changes to existing investment portfolios.
• Identify potential strategic investments, particularly within the South Korean market.
• Lead the investment strategy and associated activities with a special emphasis on South Korean investments.
• Engage in trading activities, including executing trades and managing trading strategies related to the South Korean market.
• Monitor and analyze market trends and trading opportunities in South Korea to optimize investment decisions.

Requirements:

• MAS Representative.
• At least 5 years of experience in a licensed fund management company in Singapore.
• Bachelor’s degree or above in Finance, Economics, Accounting, Law, or related fields.
• Proficient in English and Mandarin (to assist Mandarin-speaking associates with analysis and reports on investment performance).
• Strong proficiency in speaking, listening, reading, and writing.
• Strong communication skills.
• Demonstrated business development skills.
• Experience in trading activities and managing trading strategies.
• Applicants should be Singapore citizens or PR only.
• Full-Time position.

Business Development Assistant Manager Job brief

We are looking for an ambitious and energetic Assistant Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Assistant Manager Responsibilities

· Develop a growth strategy focused both on financial gain and customer satisfaction

· Conduct research to identify new markets and customer needs

· Arrange business meetings with prospective clients

· Promote the company’s products/services addressing or predicting clients’ objectives

· Prepare sales contracts ensuring adherence to law-established rules and guidelines

· Keep records of sales, revenue, invoices etc.

· Provide trustworthy feedback and after-sales support

· Build long-term relationships with new and existing customers

· Develop entry level staff into valuable salespeople

· Developing growth strategies and plans

· Managing and retaining relationships with existing clients

· Increasing client base

· Having an in-depth knowledge of business products and value proposition

· Writing business proposals

· Negotiating with stakeholders

· Identifying and mapping business strengths and customer needs

· Researching business opportunities and viable income streams

· Following industry trends locally and internationally

· Drafting and reviewing contracts

· Reporting on successes and areas needing improvements

· Contacting potential clients to establish rapport and arrange meetings.

· Planning and overseeing new marketing initiatives.

· Researching organizations and individuals to find new opportunities.

· Increasing the value of current customers while attracting new ones.

· Finding and developing new markets and improving sales.

· Attending conferences, meetings, and industry events.

· Developing quotes and proposals for clients.

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

Business Development Assistant Manager Requirements

· Proven working experience as a business development manager, sales executive or a

· relevant role

· Experience in sales, marketing or related fields.

· Strong communication skills and IT fluency.

· Ability to manage multi-task.

· Excellent organizational skills.

· Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

· Proficient in Word, Excel, Outlook, and PowerPoint.

· Comfortable using a computer for various tasks.

· Time management and planning skills

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Highlight:

• Permanent job opportunity
• Great remuneration & benefits
• 5 days work week, normal office working hour
• Fun & friendly environment
• Regional service management experience are welcome.
• Location: Jurong East

Responsibilities:

• Working with Regional and Local teams to deliver quality and secure IT services that are aligned with local business needs and meet regulatory and legislative requirements.
• Responsible for high quality, consistently clear and regular communications to promote the technology department and our services.
• Orchestrate and lead the local IT teams to work together as one single high performing agile team in support of the whole region.
• Work closely with vendors and service providers to innovate and manage highly cost-effective IT services.
• Create and monitor key performance metrics for continuous service improvement to deliver and exceed user expectations.
• Point of contact between Regional and Local teams to implement key initiatives for the organisation.
• Implement and maintain a Problem and Incident Management process across the SEA+I region
• Develop and maintain documentation, operational IT procedures, and troubleshooting steps
• Embrace and champion operational excellence at all levels of IT/IS operations in all the teams in the region

Requirements:

• Over 8 years experience in general IT and more than 3 years experience in regional IT client services management with global organizations
• Demonstrated experience in the leadership and management of IT staff across different countries and cultures.
• Experience in general IT governance (organizational management, technology evaluation, vendors management, program planning etc.)
• Project Management and decentralized team coordination experience
• Well-rounded IT technical knowledge across end user computing environments and ITIL service management
• Relevant certifications (e.g. Information Technology Infrastructure Library, Microsoft Certification, Certified Information Security and/or Project Management Professional, …) are a plus.
• Experience with different cultures and languages in Asia would be a plus
• Bachelor or Master degree (Computer Science) or equivalent through experience

HOW TO APPLY:
Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lim Dick Sern (Dick Sern)
EA Personnel Reg No: R22106832

Requirements

• at least 3 years of working experience, project management environment
• Minimum "O" Levels education
• Willing to work overtime
• Islandwide locations
• Wrok in weekends
• Day/night shift (eg.3am-12pm)
• 24/7 respond to emergency
• Good communication skills, fluency in any dialects will be an advantage
• Class 3 license would be a plus
• Able to work under pressure
• Committed and service-oriented team player

Responsibilites.

• To respond on emergency (standby 24/7 calls ) attend project sites while on duty and off duty.
• To communicate assigned cleaning duties to the cleaning team.
• To ensure teams adhere to safety measures during cleaning operations.
• To supervise, coordinate and manage work activities of cleaning staff.
• To assist the cleaning staff in resolving working issues with clients.
• To implement operation plans to improve work processes and service quality.
• To attend site meetings with operation team.
• To assist in coordinating and liaising with clients at project sites.
• To respond to emergency calls while on duty and off duty (standby 24/7)
• To perform other ad hoc as assigned.

Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.

About Workato

Workato is the operating system for today’s fast-moving business. As a high growth company with over 6000 customers, Workato is revolutionizing the integration and automation market with investments from the top 3 SaaS companies - Salesforce, Workday, ServiceNow. Recognized as a leader by both Gartner and Forrester, it is the only AI-based platform that enables both business and IT to integrate their apps and automate workflows across their enterprise with robust security and governance. Some of the world’s top brands including Slack, Grab, Box, Visa, Broadcom run on Workato.

Workato has a positive, diverse, and collaborative culture—we look for people who are curious, inventive, smart, hardworking, and work to be a little better every day. Workato has also been recognized amongst the “Top 47 Enterprise Startups to Bet Your Career On in 2020”, the “Hottest 13 Productivity Software Startups to Watch in 2020!”, and the “Top 15 startups helping even non-programmers build simple apps, ahead of an expected software developer shortage” by Business Insider.

We are looking for an experienced Senior Practice Manager to join our Professional Services team and build out our Professional Services practice in the APJ region. Workato Senior Practice Managers are essential to the growth of our business and play an integral role in helping organizations leverage and adopt our platforms across the enterprise. They play a critical role in aligning customer’s integration strategies to Workato’s proven GEARS Framework (for direct customers) and Embedded Product Guide Framework (for embedded customers). As a Senior Practice Manager, you will have ownership of growing our APJ professional services practice as well as helping our customers build their implementation roadmaps from pre-sales to go-live, while building trusted customer relationships including C-level.

The primary goal of the Senior Practice Manager is to initially build services pipeline, manage the full services sales lifecycle, and manage the engagements and relationships post services sale. Additionally, Senior Practice Managers will be responsible for building the APJ professional services practice from the ground up - including identifying required headcount and managing resources. Ultimately, it is the goal of the Senior Practice Manager to help customers generate significant business value from their Workato investment. In doing so, you will be responsible for earning the right to be a trusted advisor by understanding and managing our customers throughout their lifecycle and helping drive adoption of the platform across the enterprise.

A great Senior Practice Manager must:

• Have ample professional services experience and experience building a professional services practice
• Be a strategic thinker with exceptional enterprise sales experience and cross-functional skills
• Be customer-focused and maintain high customer satisfaction
• Demonstrate high energy and have strong value-based sales management experience
• Deliver compelling presentations and communication Workato’s POV to C-level clients
• Ensure clear lines of communication by collaborating cross-functionally with our sales, customer success, and product teams
• Be capable of working in a start-up environment to grow a department quickly

Success of this position is measured by growth of the department and customer adoption of our platform.

Responsibilities

We are looking for an exceptional Senior Practice Manager to join our growing team. In this role, you will be responsible to:

• Identify services opportunities and generate services pipeline in the APJ region.
• Drive services sales cycles alongside enterprise software sales, working cross-functionally with our sales and customer success teams
• At times, coach and guide internal teams on the services sales cycle and associated expectations
• Maintain impeccable forecasting hygiene for professional services opportunities
• Utilize industry expertise and business acumen to understand a customer's motivation, business drivers, strategic goals, objectives, and desired business outcomes
• Develop and manage a territory plan and a personalized account plan for each customer, which aligns with their business goals.
• Create a compelling vision and clearly communicate via services proposals our transformative solutions aimed at generating quantifiable success and business value from a customer's investment in the Workato’s Platform
• Write statements of work (SOWs) and navigate legal reviews of such contracts
• Conduct thorough knowledge transfer from pre-sales cycle knowledge to post-sales services team
• Maintain client relationships throughout professional services engagements and engage customers, especially senior stakeholders, using a consultative approach that positions Workato and yourself as a long-term trusted advisor relationship
• Develop a deep understanding of Workato’s proprietary frameworks (GEARS and Embedded Product Guide), and contribute to such frameworks by providing closed-loop feedback from implementations
• Ensure customer satisfaction goals are exceeded or met on every services engagement
• Be a Workato evangelist with the ability to discover and demonstrate how Workato can effectively help companies with their business automation needs across a broad set of industries through professional services engagements
• Become the trusted advisory to customers and partners for advancing their automation and integration roadmaps
• Contribute to the growth of our professional services department by creating or enhancing content such as presentations, templates, success stories, etc. for use by both customers and to enable our extended team
• Be an integral part of hiring and mentoring new professional services team members, including Delivery Managers, Strategic Advisors, and Technical Architects
• Contribute to enhance our delivery methodology, services practice and industry POV's

Requirements

• Required10+ years experience selling professional services for a strategic consulting firm, large scale system integrator, or professional services unit within a software company
  P&L ownership experience for a services organization or department
  Experience in writing statements of work (SOWs) and navigating through complex, enterprise legal processes
  Demonstrated ability to develop and maintain C-level relationships that recognize you as a trusted advisor
  Experience growing accounts with large and complex pursuits ($M+)
  Project and/or account management experience
  Highly collaborative and excels in complex, matrixed environments
  Ability to thrive in a fast-paced, high growth and unpredictable environment
  Experience having worked in a start-up environment
  Experience having grown a professional services team
  Communication skills to effectively communicate with technical and business stakeholders alike
  Strong interpersonal skills with the ability to convey and relate ideas to others and work in a collaborative and cross-functional environment
  Excellent verbal and written communication skills and the ability to communicate ideas visually and create and conduct professional presentations
  Self-starter and ability to work independently and as part of a distributed team, and willingness to take ownership of situations and problems
  Willingness to take on management roles as the organization grows
  Ability to travel up to 50%
• Preferred
• iPaaS sales experience
  PMP or Scrum certifications
  High-level understanding of key applications such as Salesforce, Netsuite, Workday, ServiceNow, SAP, EBusiness Suite, Databases
  Experience in enterprise business accounts
  Track record of continuous learning of new technologies
  Track record of driving software expansions as a result of professional services engagements
  

Crew management matters

• Be the Manager of your onboard team

• Brief crew on organisational policies, documentation and procedures

• Ensure team members are trained, coached and mentored in alignment with industry standards and organisation needs

• Responsible for the overall welfare of crew onboard

Manage maintenance of ships

• Coordinate with service engineers, manufacturers and contractors for ship repairs and maintenance issues

• Consult with manufacturers for specialist advice and guidance in complex ship repairs and maintenance issues

• Ensure ships' conditions and maintenance standards adhere to organisation procedures

• Prepare specifications and evaluate tenders

• Monitor ship defects list and ensure follow-up is carried out to address defects

• Conduct Risk Analysis, including nature and causes of serious breakdowns and damages 4) Manage ship budget and expenditure

• Monitor operating costs and submit quarterly budget follow-up reports

• Submit reports on budget, monthly key performance indicators and targets

• Resource planning management to support vessel operations

• Ensure compliance with sanitation and safety regulations.
• Regularly review product quality and research new vendors.
• Control operational costs and identify measures to cut waste
• Implement policies and protocols that will maintain future restaurant operations.
• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role.
• Proven customer service experience as a manager.

ROLES AND RESPONSIBILITIES

Policies Formulation, Operations & Reporting

· Manage capital structure to optimize balance between cost and risk

· Formulate strategies and plans to meet the funding requirements

· Evaluate and structure appropriate financial instruments to achieve an optimal capital structure credit rating exercise

· Monitor and project cash flow inflows and outflows to minimise cost of funding and maximize returns on cash

· Maintain adequate banking facilities to meet projected funding requirements; manage and maintain good relationship with banks and minimise credit spread

· Monitor exposure, formulate and time appropriate actions to manage interest rate and foreign exchange risk exposure

· Set appropriate KPI measure and ensure timely preparation of management reports to the Group's C-suites

· Responsible for reporting cash flows and positions, managing related forecasting processes and working with business leaders to establish practices that optimize cash flows

· Develop, review and recommend improvements of debt management policies, processes and controls in line with best practices

· Implement an automated Treasury Management Systems ('TMS') for debt financing activities, treasury transactions and cash management activities

Fund Raising

· Plan and manage the fund-raising process to ensure group financing requirements are met on a timely basis

· Lead the review and negotiation of financing terms proposed by lenders

· Assess financing proposals and make recommendations

· Review and negotiate financing legal document

· For the offshore funding, work closely with Legal and Tax with the structure of fund injections, oversee the opening of bank accounts and funds flow.

· Able to come up with FX hedging strategy on a project-by-project basis for the offshore funding.

Debt Portfolio Management

· Supervise loan drawings/rollovers and prompt loan interest payments

· Oversee the compliance of loan covenants relating to the debt portfolio

· Guide the review of cash flow position of development projects with development financing in place to identify surplus funds/cash deficits

Interest Rate/ Foreign Exchange Risk Management

· Identify and monitor the interest rate/forex risk exposure of the debt portfolio

· Assess the need for interest rate risk/forex management and make appropriate hedging recommendations

· Stay updated on interest rate/currencies movements and research/analyse economic impact on interest rate/currencies market trends/outlook

· Developing and implementing strategies and tactics to manage interest/ currency risk exposures which includes transaction hedging and balance sheet hedging

JOB REQUIREMENTS

1. Bachelor’s degree in Finance and Banking or a related field

2. At least 10 years working experience (multi-type dealing experience is preferable) in treasury business with qualification of FMRP (Financial Markets Regulatory Practices) exam in Singapore

3. Tact and ability to interact with staff and management at all levels in order to achieve mutually acceptable resolution of incidents

4. Require determination to succeed in the implementation of processes in the face of some reluctant parties

Our client is a reputed bank.

Responsibilities:

• To perform maker function for Remittance Operations functions
• To prepare documents for Audit Reviews
• Together with the team, to work and target SLA is met at all times
• To ensure quick action/resolution in managing both internal and external customers’ queries/feedback/complaints
• To monitor system availability & escalate promptly to management whenever required and to manage situation such that payment/service timelines are not impacted.
• To participate in UAT/Projects as and when required.

Skills/Requirement:

• Entry level position
• Accuracy and being meticulous is a key requirement
• Proficient in Microsoft Windows applications – Word, Excel & Power-point.
• Possesses good oral/communication and co-ordination skills; and able to interact well with team members and business units/bankers/customers.
• Resourceful, energetic, persevering and able to multi-task independently with confidence in time-critical environment.
• Must be able to work staggered hours, when required.
• Must be able to work on public holidays, when required.

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R1551626 (SUJA THERESA FRANCIS)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

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You will work closely with the Director on the overall management and performance of the Operations departments under COO's purview.

PRIMARY DUTIES & RESPONSIBILITIES

• Lead the Operations departments in the process of administration of collaborations, clinical operations support, service contracts, and project management activities.
• Collaborate closely with both internal and external stakeholders to ensure smooth ground operations.
• Drive patient-centric initiatives by partnering with clinical leads, implementing strategic plans, undertaking key development projects, and formulating business proposals.
• Ensure the business proposals are based on cost-effectiveness and sustainable value-based care models.
• Ensure that the departments' operations align with the company's strategic directions.
• Any other ad-hoc duties as required or assigned.

Requirements

• Degree or Masters
• Minimum 6 years’ experience in Healthcare/Hospital Operations
• Good knowledge in both front-end and back-end support services
• Demonstrate critical thinking abilities and strong problem solving skill
• Effective communication skill including the ability to express the technical concept clearly and concisely to senior management and stakeholders
• Good relation management skills with the ability to influence decision making
• Strong people management skills, proactive and service orientated
• A team player with a positive attitude, professionalism and a strong work ethic with high level of integrity and ethics

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Location: Farrer Park, Singapore

About Us:

We are Singapore's first instant noodle café, offering a unique dining experience that blends convenience, comfort, and customization. Our lively eatery has quickly become a favorite among noodle lovers. We're excited to expand our team with enthusiastic individuals!

Why Join Us?

• Innovative Concept: Be part of a trailblazing café that's making a mark in Singapore's culinary landscape.
• Friendly Environment: Enjoy working in a positive, inclusive setting where teamwork and customer satisfaction are key.
• Career Growth: We value our team members and offer opportunities for professional development and career advancement.

Job Details:

• Working Days: 5 days a week, averaging 9-10 hours per day
• Annual Leave: 12 days

Operation Hours:

Monday: Closed

Tuesday - Thursday: 12 PM to 9 PM

Friday: 12 PM to 10 PM

Saturday: 11 AM to 10 PM

Sunday: 11 AM to 9 PM

What We Offer:

• Attendance Incentive: Earn an additional $50/month for perfect attendance.
• Free Employee Meal: Enjoy one complimentary meal per shift.
• Team Activities: Participate in regular team-building events and staff appreciation days.
• Convenient Location: Easily accessible workplace at Farrer Park.

Responsibilities:

• Customer Service: Deliver excellent service to all customers, ensuring they have a pleasant dining experience.
• Cash Handling: Manage transactions accurately and responsibly.
• Cleanliness: Maintain high standards of cleanliness and hygiene in the dining area and kitchen.

Requirements:

• Positive Attitude: Friendly, enthusiastic, and customer-focused.
• Team Player: Ability to work well in a team-oriented environment.
• Punctual & Reliable: Consistently dependable and committed to being on time.
• Experience: Previous experience in F&B

or customer service is a plus, but not required as training will be provided.

Join us and help make every noodle moment special for our customers. We look forward to welcoming you to our noodle-loving family!

EA License 22C1383

EA Personnel R22110043