Question:

Do you dream of running your own business, but the startup phase seems daunting? How about acquiring an existing business that is already profitable and comes with it's clientale base?

Business Profile:

Fey Day presents a high growth massage spa business that is located in the central part of Singapore. It is spacious and the current owner has done an amazing job in creating an aesthetic and cosy environment for customers to relax.

The business started in 2021, and have been growing well over the 3 years. The number of customers has been increasing, and 60% of the sales come from returning customers. There are no direct competitors in the neighbourhood.

To learn more about the business, please visit the webpage below:

https://www.feyday.com/businessforsale/massage-spa-business-for-sale!-(high-growth)

What do you need to do?

- Assess businesses that interest you

- Acquire the business the fits your criteria and skillset. (Using your own resource)

- Learn from the existing owners on how to operate the business.

- Take over the business and operate it yourself.

- Grow the revenue and bottomline

Benefits of acquiring existing business

- Skip the product market fit and starting out phase. (High risk phase)

- Manage a profitable business right at the onset.

- Don't worry about office politics, retrenchment and lack of career progression.

Cost of being an acquiring business owner

- You will have to come up with the financial resources to acquire the business.

- Be prepared to work really hard for the dough.

- You are 100% responsible for the business outcome.

Check out our website today! Please visit: https://www.feyday.com

Macgyver Ng Teow Poh

EA License No: 23C1562

Registration ID : R1113526

*Seeking for a talent with minimum 3 years of hands-on Operational risk (BCP Management and outsourcing) in Banking and/or financial institutions*

THE COMPANY

This is an established brand name and the company is well-known in the market for their products and services. Currently, the bank seeks for an Operational Risk (Senior Officer/Assistant Manager) to be part of their risk team.

JOB RESPONSIBILITIES

• BCP/BCM exercise (Conduct BCM test (call tree exercise and ensure compliance of BCM framework to regulatory requirements)
• Outsourcing/Analyze impact on operational risk (New transactions, New products, New technologies, Any amendments/updates to existing processes)
• Review impact on operational risk
• Ensure compliance of bank’s policies
• Ascertain current/future risk areas
• Propose recommendations and report on operational risk findings
• Follow up progress of any previous Internal/external audit or MAS or Head office findings/action plans and issues have been resolved
• Liaise with internal and external stakeholders
• Any other adhoc duties

JOB REQUIREMENTS

• Degree in Accountancy/Commerce/ACCA or any other relevant education
• Minimum 3 years of hands-on Operational risk (BCP Management and outsourcing) in Banking and/or financial institutions
• Sharp, focus, analytical and has good interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Job Overview:

The Organizational Change Management (OCM) Lead will play a critical role in driving change initiatives within our organization. This person will be responsible for leading change management strategies that enable smooth transitions for employees, helping them to adopt new processes, technologies, and organizational changes. The OCM Lead will work closely with stakeholders across departments, ensuring that changes align with the organization’s strategic goals and that employees have the support and resources needed to embrace changes effectively.

Key Responsibilities:

Develop Change Management Strategy

- Design and implement change management strategies and plans that maximize employee adoption and minimize resistance.

- Conduct impact analyses, assess change readiness, and identify key stakeholders.

- Define success metrics and monitor change progress to ensure achievement of organizational goals.

Stakeholder Engagement

- Act as a trusted advisor to leaders, providing insights into potential resistance points and strategies to address them.

- Build and maintain strong relationships with key stakeholders, ensuring they are aligned and actively supporting the change.

Communication Planning & Execution

- Develop and execute communication plans that provide stakeholders and employees with relevant information about the change, including objectives, benefits, and timelines.

- Use multiple channels (email, meetings, presentations, etc.) to ensure clear and timely communication.

Training & Development

- Collaborate with Learning & Development teams to design and deliver training programs to support new systems, processes, or behaviors.

- Create job aids, guides, and other resources to help employees transition effectively.

Change Advocacy & Support

- Serve as a change advocate and lead initiatives to build a culture of flexibility and adaptability within the organization.

- Provide ongoing coaching and support to help employees and managers understand and embrace changes.

Risk Management

- Identify potential risks related to organizational change and develop mitigation strategies.

- Proactively address employee concerns and resolve issues to minimize disruptions.

Continuous Improvement

- Evaluate the effectiveness of change initiatives and adapt strategies as needed to improve future change management efforts.

- Capture lessons learned and best practices to enhance organizational change capabilities.

Qualifications:

· Bachelor’s degree in Business Administration, Advanced degree or certifications in Change Management (e.g., Prosci, CCMP) is a plus.

· Minimum of 10 years of experience in change management or organizational development, preferably in a leadership role.

· Proven experience leading change initiatives within a medium to large organization.

· Strong knowledge of change management methodologies, tools, and best practices.

· Excellent communication, interpersonal, and influencing skills.

Assisting sentior manager on overseeing and support the operations to ensure profitability and overall user experience. These professionals work in conjunction with operations managers.

* Ensuring staff turn ups

* Recruiting , induction and mentoring of new staff members

* Scheduling shifts

* Resolving customer's questions and grievances in a professional manner

* Conducting payroll activities in an accurate and timely manner

* Ensuring that the restaurant adheres to pertinent health and safety regulations

* Purcahsing new equipments in case of mechanical failure

* Sourcing better deals on all resources and equipments that warrant replacing or replenishment.

* Create processes for staff to adhere to ensure comply with internal standards

• Oversee daily operations of the hair salon, including staff management, scheduling, and customer service.
• Develop and implement strategies to increase salon revenue and profitability.
• Recruit, train, and supervise salon staff, including hairstylists, receptionists, and assistants.
• Ensure high standards of cleanliness, organization, and professionalism are maintained throughout the salon.
• Manage inventory, including ordering supplies and maintaining stock levels.
• Handle customer inquiries, complaints, and feedback in a professional and timely manner.
• Develop and execute marketing and promotional campaigns to attract new customers and retain existing ones.
• Monitor and analyze salon performance metrics, such as sales figures, appointment bookings, and customer satisfaction ratings.
• Implement and enforce salon policies and procedures, including safety regulations and sanitation standards.
• Stay informed about industry trends, products, and techniques to ensure the salon remains competitive.
• Collaborate with salon owner or upper management on strategic planning and goal setting.

Requirements:

• At least 8 years in relevant experience.
• To be able to manage pressure of multi customers service requests and time management.
• Able to work irregular timing.
• To be able to read Customer needs and hair style.

Interested applicants, please send in updated resume.

We regret that only short listed candidates will be notified.

EA License : 17C8871
Uni Recruit (Singapore) Pte Ltd

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

The Wolfgang Violin Studio. A music studio in the Central District offers the position of

Associate Operations Manager (Front Desk and Customer Relations)

About

Wolfgang Violin Studio, founded in 2009, established a music academy in Singapore that focuses on Violin, Piano, and Cello.

In-house development and training will be provided for the suitable candidate seeking professional career development opportunities. Required attributes :

• Outgoing person who enjoys engaging with customers.
• Proficiency in spoken and written English
• Adaptability in a fast-paced environment
• Benefits include performance and incentive bonus, medical and insurance coverage, annual and sick leaves

Interested candidates, please send your resume to [email protected]and complete details at http://tinyurl.com/Associate-Mgr

Fresh graduates are welcome to apply.

Responsibilities:

• Oversee the construction by proving on site management and quality control to ensure project meet deadline
• Control of manpower & resources to execute site works within time & costs
• Solving technical issue on site
• Liaising with government agencies, coordinating with subcontractors, clients, consultants
• Provide regular performance status update to the management

Requirements:

• Degree in Civil Engineering (recognized PE board or Commissioner of Building Control for RE-registration).
• Min 5 years of relevant working experience in civil engineering and road works
• Class 3 driving license
• Able to work Independently
• Familiar with road work construction field
• Attractive Remuneration Package
• Only Singaporean may apply

Please state the following in your resume.

(i) Current and expected salary

(ii) Reason of leaving (Past and present employment)

(iii) Notice period

(iv) Contact details

We regret only short-listed candidate shall be contacted

Overview of the job

Do you want to lead marketing and commercial plans for one of our billion-dollar brands? The Brand Manager (China Market) identifies business opportunities and works with the multi-functional team to build cohesive commercial plans! You are expected to lead and collaborate with different subject matter experts to deliver end-to-end plans for China via qualifying communication ideas, adjusting portfolio pricing and identifying shopping barriers and opportunities.

Your Team

You and other Brand Managers (each handling a brand/category) will report to the Brand Director for the Category or Business Unit. You will work extensively with colleagues from Consumer Market Knowledge, Sales, Communications, Finance etc.

What Success Looks Like

• Demonstrate positive relationship building skills in initial engagements with multi-functional teams
• Deliver Scorecard Business Targets, in line with the goals of the Business Unit
• Deliver Category growth, market penetration and gaining of New Users via Products Innovation Design, particularly in China
• Successful Design and Deployment of Marketing Toolkits for the Brand

Responsibilities of the Role

• Identify Chinese consumers’ needs and wants for P&G’s products, and provide inputs to Research & Development and technical team to design the right package and formula to win with local consumers
• Lead consumer research to develop qualified brand concept, benefit and claims that addresses Chinese consumers’ unmet needs
• Communicate with Chinese local partners, stakeholders, and suppliers to drive P&G business initiatives
• Lead creative agencies to develop communication ideas and execute TV copy production designed/customized for the cultural nuances of Chinese consumers
• Develop initiatives fit-for-use toolkits (including copy, prints, digital i-banners, social & eCommerce contents, sampling trial toolkits, in-store activation, and demos, etc.), and deploy/guide China delivery team for execution
• Coordinate with R&D, Consumer Research teams to qualify the product and package through various tests.
• Craft promotion/pricing strategy and customer/distributor trade terms with the local trade team
• Work with technical team to find the best solution of supply chain to manage the product cost within affordable level

Qualifications

• A college degree (Bachelor’s or master’s is fine, preferably with some business focus)
• 0-3 years of relevant brand management experience
• Excellent forward-thinking, strategic, and courageous leadership skills
• Strengths with strategic and analytical thinking
• An ability to drive innovation and brand growth
• Strong ability to communicate and team capabilities
• You are business proficient in the Mandarin language and possess strong market knowledge of China as the role requires local consumer understanding to develop brand equity and marketing strategies for China Market

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

Roles & Responsibilities

Cleaning Services Manager

Job Description & Requirements

1. Handling day-to-day manpower coordination and cleaning operational matter.

2. Monitor / Supervise periodic work for job site to ensure quality service delivery

3. Manage and handle client feedback and on-site incidents

4. Team player, good problem-solving skills, and self-discipline.

5. Able to communicate and dealing with senior worker.

6. Any job duties assigned by management or any authorised personnel.

Qualifications:
Valid state certification and license to practice massage therapy.
Proven experience in a clinical or spa setting is preferred.
Strong knowledge of anatomy, physiology, and various massage techniques.
Excellent communication and interpersonal skills.
Ability to build rapport with clients and provide personalized care.
Commitment to maintaining a professional and ethical practice.

Benefits:
Competitive pay with opportunities for growth.
Flexible scheduling options.
Health and wellness benefits.
Continuing education and training reimbursement.
Supportive team environment focused on professional development.

Career Advancement:
As a Massage Therapist with us, you will have the opportunity to pursue additional certifications in specialized areas, take on leadership roles within the practice, or build your ow

Job Description:

• Execute the project with satisfaction by the customer under PDCA (plan do check action) cycle.
• Develop Project construction scheme: quality, safety, environment.
• Develop master schedule, ISO Quality Plan, OSHA Safety Plan, Identify the risk with tackle plan, To come out with budget plan, Understand the project contract conditions and requirements
• Build strong relationships with suppliers and subcontractors
• Organize site work schedule with customer through staff management & Control of suppliers & subcontractors.
• Manage master construction schedule, quality, safety, to reduce from original budget, to meet authorities code of practices and client in house requirement
• Implement approved installation methods
• Adopt new or creative/enhance efficient installation methods to reduce cost
• Develop efficient communication accordance to site organization
• Develop strong customer relationship from the commencement of project till completion.
• Negotiate with customer on the variations
• Negotiate variations with suppliers and subcontractor
• Coordinate with suppliers and subcontractors on the safety requirement
• Educate & make known to all the site staff with project construction scheme
• Identify staff weakness areas and improve on them
• Attend continuous training on the job or seminar to improve management skill in all aspect of construction activities
• Guide and train junior staff
• Develop efficient communication accordance to the site organization
• Develop smooth communication environments with customer
• Establish daily communicate process among site staff
• Resolve issues at the site proactively
• Motivate staff and guide them to tackle the issues at the site

Requirement:

• Singaporean/Singapore PR Only
• Diploma / Degree in Mechanical Engineering
• Minimum 5 to 10 years of relevant experience
• Code of practice
• Knowledge of ISO 9000 / OSHAS 18000
• Possess certification of Building construction safety supervisor course
• Meticulous and responsible
• Excellent communication skills
• Highly motivated and proactive
• Strong on overall coordination and implementation of all disciplines.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Formulate and implement strategies/action plans for forging partnerships with universities undertaking research and analysis of markets and universities, as well as trends and developments in the international education environment to identify opportunities for the SMU community, focusing on university partnerships.
• Advise and support management in SMU's external engagements, including managing incoming visits by partners/higher education institutes and staffing SMU principals for outgoing missions.
• Formulate, implement and evaluate strategies/action plans to raise awareness and build reputation for SMU within the global university community.
• Develop assessment frameworks and other rubrics to inform IO's strategic engagement plans.

• Post-graduate qualifications or Bachelor Degree in International Relations, International Marketing or fields of study with a global-orientation.
• 6 years experience in the international education sector or working on cross-cultural exchanges at the people-to-people level, or in similar field of work.
• Proven high level skill in partner and project/event management working with diverse teams and across cultures to achieve objectives, as well as in business development, analysis and cultural appreciation of foreign countries/markets.
• Experience in growing and developing partnerships in the Americas, Europe and Asia, and/or background in data analysis and assessment would be considered favourably.
• Strategic and analytical thinker
• High level of written and oral communication skills.
• Meticulous with an eye for detail and keen appreciation of good documentation.
• Ability to manage multiple, competing tasks and deadlines with a high degree of accuracy.
• A good combination of high intelligence, emotional and cultural quotient.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Responsibilities:

• Oversee the construction by proving on site management and quality control to ensure project meet deadline
• Control of manpower & resources to execute site works within time & costs
• Solving technical issue on site
• Liaising with government agencies, coordinating with subcontractors, clients, consultants
• Provide regular performance status update to the management

Requirements:

• Degree in Civil Engineering (recognized PE board or Commissioner of Building Control for RE registration).
• Min 5 years of relevant working experience in civil engineering and road works
• Class 3 driving license
• Able to work Independently
• Familiar with road work construction field
• Attractive Remuneration Package
• Only Singaporean may apply

Please state the following in your resume.

(i) Current and expected salary

(ii) Reason of leaving (Past and present employment)

(iii) Notice period

(iv) Contact details

We regret only short-listed candidate shall be contacted

Mon - Thurs: 8:30 a.m. - 6 p.m

Fri: 8:30 a.m. - 5:30 p.m

Job Responsibilities

This is a newly created role as the Company’s Group plans to set up a Shared Services Department.

The role holder, reporting to the Financial Controller, is responsible for leading and managing the Finance Shared Services Accounts Payable (AP) team to deliver quality services and improve the overall efficiency of AP operations.

Key Responsibilities:

• Lead the establishment of a Finance Accounts Payable Shared Services Department in Singapore.

• Proactively manage and monitor the Group’s Accounts Payable (AP) function to drive accuracy and timeliness of all transactions.

• Key point of contact for the Group’s Procure-to-Payment process.

• Perform monthly Suppliers Statement of Accounts reconciliation and accruals.

• Support and collaborate with internal stakeholders in all areas of AP processes, with the objective of improving operational efficiency.

• Maintain and establish AP policies and procedures for easy guidance and implementation.

• Continuously structure, standardise and optimise financial processes and system to ensure optimum efficiency.

• Lead and motivate a new team to provide high quality services and stipulated turnaround time.

Others

• Assist in the implementation of new ERP system with primary focus on the Accounts Payable modules.

• Ad-hoc duties as assigned.

The Ideal Candidate Should Possess the Following:

Qualification and Experience

• Qualified ACCA / CA with at least 8 years’ experience in Finance and 3 years’ experience in a leadership role

Knowledge and Skills

• Strong knowledge of AP processes with experience in setting up AP shared services.

• Knowledge of Esker and Vendor Invoice Management.

• Strong collaboration mindset as this role requires working with many stakeholders in areas of improvement, compliance with SOPs, suppliers and rectifying payment issues.

• Excellent problem-solving skills and the ability to independently prioritize multiple tasks and bring projects to completion.

• Must be able to lead, motivate and develop the team members and be ready to cover any open positions.

• This position may required to communicate with counter part in China

Beauty Salon Manager responsibilities include supervising staff, scheduling shifts, promoting our services and keeping updated records of expenses and revenues. If you are familiar with beauty treatments and have excellent organizational abilities

Responsibilities:

• Providing all services offered by the salon, which includes hair cutting and styling as well as hair removal and beauty treatments.
• Recruiting salon staff that meets mandatory educational and licensing requirements.
• Preparing work schedules for salon staff.
• Setting goals for each staff member, evaluating staff performance, and providing training and overall guidance.
• Monitoring salon supplies and equipment and ordering new stock as needed.
• Creating and distributing promotional material to attract new clients.
• Addressing and resolving client complaints regarding salon services and employee behavior.
• Processing clients’ payments and maintaining accurate financial records.
• Ensuring that the salon is clean and well-maintained at all times.

Requirements:

• High school diploma or GED.
• A valid cosmetology license.
• Proven experience managing a salon.
• Proficient in all microsoft office applications.
• The ability to work in a fast-paced environment.
• Excellent organizational skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description:

• Prepare and analyze cost comparison
• Obtaining quotations, liaising and negotiate with sub-contractors and suppliers
• Responsible for measuring quantities and taking off
• Prepare Variation Orders, claims, final accounts, settlement and sub-contractor payments
• All other contracts management related job

Job Requirements:

• Degree / Diploma in Building or its equivalent
• Min 5 years and above experience as deputy contracts in main-con companies
• Proven ability in contract negotiation, contract administration & variation orders
• Able to work independently, be meticulous, analytical with excellent problem-solving skills, proactive, a good team player & able to meet tight deadlines

APPLICATION DEVELOPMENT MANAGER

Job Scope:

• Collaborate with business analysts and stakeholders to gather requirements and deliver effective solutions.
• Provide support for existing applications, including troubleshooting and resolving technical issues.

Key Skills Requirement:

• 7 years of experience in end-to-end delivery and payments systems.
• Expertise in cash management systems.
• Strong experience with ISO 20022 messaging (Pain, Pacs, Camt) and country-specific payment systems.
• Proficient in requirement gathering, impact analysis, and creating user stories and roadmaps.
• Hands-on in coordinating onshore and offshore teams to align delivery with release plans.
• Skilled in managing stakeholders, coordinating with cross-functional teams, and driving project closure.
• Certified Scrum Master and Lean Six Sigma certified with exceptional communication and leadership skills.
• Familiar with various technologies like JSON, API, Solace JMS, PostgreSQL, Microservices, and more.

Interested candidates, please send your CVs on [email protected]

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

Responsibilities:

• Supervising day-to-day operations in the customer service department.
• Responding to customer service issues in a timely manner.
• Creating effective customer service procedures, policies, and standards.
• Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.
• Implementing an effective customer loyalty program.
• Managing the approved budget of the customer service department.
• Staying informed on the latest industry techniques and methods.

Requirements:

• A minimum of 3 years of proven experience in a customer service position.
• Outstanding written and verbal communication skills.
• Good understanding of management practices and techniques.
• Excellent leadership and interpersonal skills.

Job Title: Food Service Store Manager

Job Summary:

The Food Service Store Manager is responsible for overseeing daily operations in a food service establishment, ensuring customer satisfaction, managing inventory, leading a team, and meeting sales and profitability goals. This role requires excellent leadership, communication, and organizational skills to drive service quality, maximize efficiency, and enhance customer experience.

Key Responsibilities:

• Operations Management:

• Oversee daily store operations to ensure high standards of food quality, hygiene, and customer service.

• Manage inventory levels, order supplies, and reduce waste to optimize store profitability.

• Ensure compliance with food safety regulations and company policies.

• Team Leadership:

• Recruit, train, and manage staff, creating a positive and productive work environment.

• Schedule employees effectively, balancing labor costs with operational needs.

• Motivate team members to meet performance and service standards, providing coaching and feedback as necessary.

• Customer Service:

• Address customer inquiries, feedback, and complaints promptly and professionally.

• Ensure that staff consistently deliver high-quality service, creating a welcoming and efficient customer experience.

• Implement customer loyalty programs and promotions as directed by company policies.

• Financial Management:

• Monitor and control expenses, including labor, inventory, and utilities, to achieve budgeted profitability.

• Analyze sales data, customer traffic, and trends to drive performance and identify areas for improvement.

• Maintain cash handling procedures and ensure financial accuracy in daily sales reports.

• Health and Safety:

• Maintain cleanliness and organization in all areas of the store.

• Ensure all team members follow health and safety protocols to provide a safe environment for staff and customers.

• Conduct regular inspections and maintain health and safety records.

Qualifications:

• 4 years of experience in food service, with at least 1 year in a management or supervisory role

• Strong leadership, communication, and organizational skills

• Knowledge of food safety regulations and best practices

• Proficiency in POS systems and basic financial management

• Ability to work flexible hours, including nights, weekends, and holidays

Skills:

• Customer-focused approach with a commitment to quality and service

• Strong problem-solving skills and ability to handle challenging situations

• Ability to multitask and manage time efficiently in a fast-paced environment

• Excellent interpersonal skills and the ability to motivate and develop a team

Food Service STORE Manager Requirements:

• Proven experience working in the food service industry.
• Sound knowledge of labor laws as well as food health and safety regulations.
• Excellent organizational and problem-solving skills.
• Outstanding leadership and management skills.
• Exceptional communication and customer service skills.
• Attention to detail.
• The ability to stand for extended periods.
• ALL RACES WELCOME.
• Chinese & English speaking

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Business Development Assistant Manager Job brief

We are looking for an ambitious and energetic Assistant Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Assistant Manager Responsibilities

· Develop a growth strategy focused both on financial gain and customer satisfaction

· Conduct research to identify new markets and customer needs

· Arrange business meetings with prospective clients

· Promote the company’s products/services addressing or predicting clients’ objectives

· Prepare sales contracts ensuring adherence to law-established rules and guidelines

· Keep records of sales, revenue, invoices etc.

· Provide trustworthy feedback and after-sales support

· Build long-term relationships with new and existing customers

· Develop entry level staff into valuable salespeople

· Developing growth strategies and plans

· Managing and retaining relationships with existing clients

· Increasing client base

· Having an in-depth knowledge of business products and value proposition

· Writing business proposals

· Negotiating with stakeholders

· Identifying and mapping business strengths and customer needs

· Researching business opportunities and viable income streams

· Following industry trends locally and internationally

· Drafting and reviewing contracts

· Reporting on successes and areas needing improvements

· Contacting potential clients to establish rapport and arrange meetings.

· Planning and overseeing new marketing initiatives.

· Researching organizations and individuals to find new opportunities.

· Increasing the value of current customers while attracting new ones.

· Finding and developing new markets and improving sales.

· Attending conferences, meetings, and industry events.

· Developing quotes and proposals for clients.

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

Business Development Assistant Manager Requirements

· Proven working experience as a business development manager, sales executive or a

· relevant role

· Experience in sales, marketing or related fields.

· Strong communication skills and IT fluency.

· Ability to manage multi-task.

· Excellent organizational skills.

· Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

· Proficient in Word, Excel, Outlook, and PowerPoint.

· Comfortable using a computer for various tasks.

· Time management and planning skills

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job description: We are seeking a dynamic and results-oriented Commercial Assistant Manager to oversee our Japanese Market in commercial operations and drive business growth. The ideal candidate will be responsible for developing and implementing strategies to enhance profitability, manage client relationships, teamwork withing inter-departments and ensure compliance with industry standards.

Responsibilities:

· Manage client relationships with Ship Owners / Managers / Charterers, identifying opportunities for

new contacts.

· To analyse costs and prepare cost estimation based on enquiries

· To obtain commercial quotations from vendors for cost analysis

· To assist in quotations’ clarifications and negotiations with vendors

· Prepare credible quotations and estimates to clients

· Liaison within inter-departments on project requirements and operations

· Able to work productively independently and as part of a team

· Must have excellent analytical thinking skills and problem-solving abilities

· Ensure compliance with regulatory requirements

· Boarding of vessels to oversee repair works as required

Requirements:

· Bachelor’s or master’s degree, in business management or related disciplines, Diploma holders with

relevant experience are welcomed to apply.

· Strong commercial background in ship repair/marine related industry

· Strong experience in cost estimation and analysis for ship repair projects

· Familiar with bidding and tender protocols

· Pro-active, good interpersonal, organizational and computer skills

· Ability to multi-task and work under pressure

· Possess high level of initiative and integrity

· Applicants who can converse, read and write in Japanese

· Willing to travel as required