Total 6,259 tourism management job vacancies in Others category in Singapore

Responsibilities:

• Assisting with day-to-day operations.
• Participating in meetings, workshops, and other learning opportunities.
• Fulfilling any requirements and meeting goals set out at the start of the traineeship.
• Assist to execute company regulations include health and safety matters.
• Assist to establish Standard Operation Procedures.
• Stationed at Outlets / Showrooms / Offices and participating in daily operations as required.
• Sales and Marketing roles at Retail Outlets / Showrooms / Sales Offices.
• Customer Service.
• Follow-up with walk-in customers to close sales.

Requirements:

• Bachelor's degree in any disciplines or relevant.
• Proficiency in MS Office.
• Positive attitude and willingness to learn.
• Excellent time management skills.
• Able to work on rotation shifts / weekends / Public Holidays.

Key Highlights

• Exposure in the government sector
• Location: City Hall
• Working Hours: Mon- Fri (office hours)
• Salary:  Up to $3100/month
• Duration: 12 months

Key Responsibilities

• Oversees building maintenance and inspections by conductiong regular building inspections
• Manages outsourced facility vendors and coordinates with departments for smooth operations.
• Assists in budgeting and procurement.
• Liaises with users for project requirements and supports building revamp projects.
• Ensures projects are on time and within budget.
• Tracks project milestones and maintains records.
  

Requirements

• Min Diploma in Real Estate, Facilities Management or Engineering with at least 2 years of experience in facilities management
• Working experience in facilities management or project management is a plus
• Familiar with government procurement policies will be advantageous

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Chok Kah Hwa

Outsourcing Team

BGC Group Pte Ltd

EA Licence Number: 05C3053

Reporting to the Building Manager, you will assist to provide guidance to a team of Technical Executives. You will be involved in provide facilities management services for our clients' site. This includes preventative maintenance, pest control, horticulture, security management, etc through our appointed term/ sub-contractors. You will investigate, check and analyse reported breakdowns & faults to determine their cause for the prevention of future occurrences. You may be required to supervise upgrading projects.

• Diploma / Degree in Building Services Engineering / Mechanical / Electrical or equivalent
• Min 5 years’ of relevant working experience
• Familiar with preparation of payment certificates and government procurement processes
• Pro-active, independent, able to work with minimal supervision and perform under pressure
• Good communication and interpersonal skills
• Service orientated mindset

Job brief:

We are looking for a senior stylist.

Senior stylist responsibilities include supervising staff, scheduling shifts, promoting our services and keeping updated records of expenses and revenues. If you are familiar with hair treatments and have excellent organizational abilities, we’d like to meet you.

Ultimately, you’ll help boost client satisfaction and increase our revenues.

Responsibilities:

• Oversee daily salon operations
• Hire and train hair stylists, as needed
• Organize employees’ shifts, considering peak times and seasonality
• Order hair products
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices in our salon
• Ensure all hair treatments meet high quality standards
• Maintain staff records, including salaries and working schedules
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)

Requirements:

• Minimum 10 years of working experience in hair salon industry
• Minimum 5 years of working experience as a Senior Stylist/Hair Salon Manager or similar role
• Minimum 5 years of working experience in Japanese salon
• Good knowledge of hair treatments and products
• Basic bookkeeping knowledge
• Excellent organizational skills
• Ability to handle customers’ requests and complaints with grace
• Proficiency in Japanese and English languages required to handle customers’ requests

General Responsibility

The Condominium Manager is responsible for the full administrative, financial and maintenance functions. He/She lead and manage site staff team and client-relationship.

​

Job Responsibility

· Operations

· Manage and maintain residential/commercial property sites as assigned

· Conduct regular checks and inspection on grounds to ensure property is well maintained

· Ensure building statutory requirements are complied

· Review and recommend replacement/improvement plans for managed sites

· Provide essential customer service support to the residents and owners

· Identifies relevant tender notices and liaise with internal divisions, oversee the entire tender process

(e.g. attending site briefing, costing provisions, quality proposal, tender submission / interview)

· Approve and adhere to budgets and expenditures.

· Conduct orientation program for employees to receive the appropriate new hire training to successfully perform their job.

· Ensures employees are cross trained to support successful daily operations.

· Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.

· Shape culture of Abacus Property and constantly repeating our core values.

. Maintaining Employee Relations

· Reviews progressive discipline documentation for accuracy and consistency and checks for supportive documentation and is accountable for determining appropriate action.

· Utilizes an "open door" policy to acknowledge employee problems or concerns in a timely manner.

· Ensures employee issues are referred to the Department Head for resolution

· Communicates performance expectations in accordance with job descriptions for each position.

Job Description

· Assist in creating and executing plans for sales, profit and staff development

· Assist in managing filing system and read company emails

· Provide effective leadership to the production team to ensure targets are met

· Coordinate the entire operation of the central kitchen during scheduled shifts

· Respond to complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

· Ensure that all employees adhere to the company's uniform standards

· Conduct orientation and training & coach new trainees

· Plan staff duty roster and cleaning duties

· Update GRN and perform e-Procurement

· Maintain high standards of quality control, hygiene, and health and safety

· Ensure the strict compliance by all production staff to company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned

• Responsible for the day-to-day operations and maintenance of the property, as well as creating a hospitable experience for our co-living residents
• Establish a professional communication and provide tip-top hospitality services to our residents, including managing check-ins / check-outs, enquiries and maintenance requests
• Conduct room viewings for residents who request for a room change, and follow-up with the necessary proper documentations in our property management system
• Roll out housekeeping rosters and coordinate in-room / external maintenance work with contractors
• Support the daily maintenance of the property, including assisting with basic fixes, conducting regular property inspections, and supervising scheduled maintenance works such as air-con servicing, electronic door lock reprogramming and landscaping works
• Manage incident reporting actively and take remedial actions to resolve the problems. Maintain good records of all incidents and maintenance tickets raised
• Ensure compliance of Safety & Building regulations and all other statutory requirements, including Fire Safety & CERT regulations
• Perform any ad-hoc task as assigned by the management.

Do you have a passion for Retail? Do you enjoy serving customers and getting a sense of satisfaction when you see the smiles on their faces? If YES, join us now as a Management Trainee, we want YOU!

Our Management Trainees will undergo intensive training program to be competent in all aspects of retail management, marketing, merchandising and operations, delivering service excellence to our customers. You will understand how the retail industry works and we will equip you with the necessary skills and knowledge to excel!

Responsibilities

• Assist in day-to-day retail operations and inventory management
• Provide excellent customer service experience and ensure customer satisfaction
• Handles sales and cashiering duties
• Staff management and training of new staff
• Any other ad-hoc duties as assigned

Requirements

• Minimum Degree in any field
• Willing to work retail hours
• No experience required as training would be provided
• Attractive Staff Benefits & Bonuses / Annual leaves / Medical Leaves
• Career progression opportunities

• Degree holder, with min. 1-2 years of credit and sales experience covering local SMEs preferred.
• A fervent individual who is self-driven and possesses the willingness to take on additional initiatives to drive the overall business strategy.
• Strong interpersonal skills, with the ability to connect with customers
• Sound analytical skills with the ability to interpret and analyze company financials
• A passionate individual who is innovative and enjoys a dynamic work environment.
• Highly focused, driven, and results-oriented individual.

Preparation

• Learn the operation process of the bakery department

- Advance preparation, weighing is done accurately, check extensibility and following the daily mixing schedule

• Dividing - Understanding the characteristics of each dough and able to perform troubleshooting

• Shaping - Understanding the amount of portion filling, roll up without damaging the dough, shape properly and according to the procedure

• Baking - Understanding and following the baking procedure and process

• Filing - Can weight correctly and understand the expiration date of each filling

• Sanitation – Understand and follow the correct cleaning procedures

• Other duties – Any ad-hoc duties as required by the manager such as housekeeping

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Assist in operations on ground as and when required

- Any other related duties assigned by manager

• Prepare, arrange and serve food according to standards set
• Control cost by minimising spoilages, wastage and portion control
• Ensure workplace safety and hygiene
• Upkeep working condition of kitchen equipment e.g. refrigerators, utensils, ovens
• Follow established procedures in line with the brand standards
• Ensure quality and safe-for-consumption food is served at all times
• Practicing safety and sanitation standards
• Having a sense of urgency
• Any other related duties as assigned

We are recruiting for a leading real estate name listed on the mainboard of Stock Exchange of Singapore. They are a well-established hospitality business which owns and/or operates serviced apartments and hotels in over 60 cities and 18 countries across Asia, Australia, Europe, the Middle East and Africa.

Reporting to the VP, Asset Management, you will primarily be involved in asset planning, annual budget and business plan reviews, Asset Enhancement Initiatives (AEIs) and valuations.

Job Description

• Working with individual property teams and respective Team leads to develop strategies for each asset assigned to optimize profitability and cash flows.
• Carry out monthly owner’s meetings with the property teams in assigned assets.
• Identifying key opportunities for each asset and preparing an action plan for implementation with the property team.
• Reviewing monthly management reports and financial statements.
• Identifying potential AEIs and working on ROI analyses, designer and consultants selection, submission for relevant internal approvals to management of the works to be completed on-time and within budget.
• Reviewing and analyse Annual Operating & CapEx Budgets and submission for relevant approvals.
• Carry out annual valuation exercise for portfolio, including but not limiting to conducting RFP and managing the valuation process.
• Preparing monthly and quarterly reports for the assigned properties covering asset performance, market outlook, major drivers of past and future performance as well as major CapEx.
• Liaise with auditors and other external professional advisors on matters pertaining to the assets.
• Preparing papers to obtain approvals for all major AEIs, Annual Operating & CapEx Budgets and major decisions affecting assigned assets.
• Assist or lead in any other projects as required from time to time

Key Qualification

• A good degree in Real Estate, Hospitality or Finance, additional qualifications like an MBA or CFA will be favorably considered.
• 6 years of experience in an Asset Management / Hospitality role.
• Excellent written and oral communications.
• Structured, methodical and with experience delivering concise, professional and relevant papers.
• Experience conducting feasibility studies and ROCE analyses.

All applications will be treated in the strictest confidence. Personal data provided will be used for recruitment purposes only.

Please apply with your CV in word document format. We regret to inform that only shortlisted candidates will be notified. For other positions related to real estate, please go to https://careers.tri-cap.com.sg/.

EA Licence: 17C8777

​EA Personnel: R1109270

This position is responsible for delivering quality food and maintaining kitchen standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Food preparation

• Verify that prepared food meets requirements

• Ensure quality control and presentation of the food

• Adhere to safety procedures

• Ensuring proper handling and storage of all food items in accordance with the standards and sanitation regulations

• Handle equipment, appliances, supplies, and tools

• Prepare and cook customer’s food order

• Preparing hot and cold dishes and executing requests based on required specifications

• Maintain cleanliness and hygiene of the kitchen

• Understanding and complying with the mandatory hygiene standards and requirements

• Assist in dishwashing duties

• Perform any other duties assigned by Chef

REQUIREMENTS

• Relevant experience will be an advantage

• Ability to work independently and in a team

• Physically and mentally fit and able to work in a fast-paced and demanding environment

• Willing to work shifts, weekends, and public holidays

• Ensure timely, accurate month-end closing and financial reporting to Management
• Responsible for preparation and closing of monthly and annual financial statements
• Responsible for accounting processes and tasks (i.e.: AP & AR process, GL, account reconciliation, etc.)
• Coordinate and liaise with internal parties to support intercompany activities
• Support forecasting and budgeting exercise as per corporate guidelines
• Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax and government authorities where required
• Support and ensure compliance with all finance filing requirements, tax filing requirement (GST/WHT/CIT/…), audits, procedures and forms both statutory and internal
• Assist in new processes and system implementation when required

The incumbent will support our client and be will be responsible for providing ongoing management of real estate transaction activities, encompassing offices & industrial units across the SEA and Asia Pacific regions. . Prepares, recommends, and implements a portfolio-wide transaction strategy. Coordinates field resources and other stakeholders or self-performs in the execution of lease renewals, new site acquisitions, disposition of surplus space through subleasing, early lease termination and more.

Responsibilities will include:

• Implement real estate plans with an understanding of the client's strategic real estate goals. Assist with project initiation and scope definition, prioritization of assignments, and adherence to client-driven priorities, commitments and governance.
• Coordinates field broker selection and other required resources or self-performs, subject matter experts, and business partners. If necessary, facilitate client review and approval of proposed team resources for the purpose of transaction execution.
• Draft and create a large variety of analyses and relevant documents, including but not limited to: project initiation, market comparable reports, Requests for Proposals (RFPs), proposal comparison packages, letters of intent, and broker's opinions of value.
• Monitor lease expirations. Locate and acquire new properties and lead disposal of surplus properties within prescribed the timeline.
• Work closely with CBRE and/or client's Lease Administration, Project Management, Facility Management and Finance/Accounting teams to ensure integration between the service lines.
• Closely track all critical dates (lease expiries, notice periods etc.), transaction activities and accounts for all savings results achieved on behalf of client.
• Monitor and maintain a real estate project tracking system to ensure timely transaction completion. Prepare reports and make presentations to relevant parties.
• Ensures compliance with CBRE's corporate policies as they relate to identifying and mitigating potential conflicts of interest.
• Other duties may be assigned.

To be successful in the role, you need to:

• Degree in Real Estate, Facilities Management, Business, or any other related discipline
• At least 10-15 years of experience managing commercial real estate transactions and corporate clients
• Account/client management skills
• Excellent communication (verbal & written), presentation and negotiation skills, diplomatic but assertive
• Proactively managing customer relationships
• An analytical mindset with problem-solving skills
• Commercial acumen and an understanding of how to prepare, review, analyze, and interpret financial analysis including P&L and cash flow projections, NPV (net present value), and/or IRR (internal rate of return) to enable clients to make more informed decisions.
• Multi-tasking and sensitive to cross-cultural exposures
• Organizing and prioritizing a large and varied workload
• Financial analysis/modelling
• Proficient in MS Office (Excel, PowerPoint , Word etc.)
• Ability to respond effectively to highly sensitive issues.
• Ability to motivate and negotiate effectively with key employees, management, and client groups to take the desired action.
• Must be able to act as the client’s spokesperson and lead the dialogue with landlords/ 3rd parties.

Roles & Responsibilities

The Regional Payroll Manager is responsible for establishing a payroll framework and operations excellence for Group globally. This role partners closely with and supports employees and internal stakeholders, handles issue resolution, process optimization, and collaborates with the finance accounting team to ensure proper reporting and recording of compensation expenses.

The Regional Payroll Manager will also assist in the regional and global payroll projects, as needed, oversee and manage payroll operations, stay abreast of labour, employment tax, and payroll developments globally.

Job Description

· Manage and process the Group’s payroll locally and overseas.

· Ensure compliance to SOPs, regulatory updates and liaise with local statutory authority with regards to local pension, insurance, tax and etc.

· Review internal operational policies and procedures to ensure they are updated in line with industry standards.

· Compile payroll data for compliance with regulatory requirements and internal audits.

· Utilise the HR Information System (HRIS) to input, manage, and maintain employee data.

· Collaborate with the rest of the HR team to ensure accurate and up-to-date employee records within the HRIS.

· Generate insightful reports from HRIS data to provide valuable insights for decision-making.

· Actively participate in the implementation and integration of new payroll systems and upgrades.

· Collaborate with cross-functional teams to ensure seamless integration of HRIS and payroll systems.

· Acts as contact person for the company to third parties such as Tax and Social Security authorities, Pension Funds, Insurance Companies and payroll providers

· Provides information to employees on payroll matters, tax issues and queries.

· Implements new / changing reporting requirements as per global directives.

Job Requirements

· Degree in Human Resources, Business Management equivalent

· Minimum 7 to 10 years of relevant payroll processing and statutory compliance experience for Singapore.

· Hands-on working experience in global payroll for countries in APAC and USA and UK and AP and managing large scale HR system implementation projects.

· Excellent communication skills, written and verbal and ability to liaise effectively with various stakeholders.

· Detail-oriented, organized, and able to manage projects within set timelines.

· Team attitude and ability to work with a variety of skillsets and autonomously.

· Process an analytical and inquisitive mindset.

The responsibilities of the Nominee Director include, but are not limited to:

• Facilitating bank visits for account opening and other external tasks.
• Providing Singpass scans and OTPs.
• Executing SignRequests and physically signing documents.

With the exception of meeting statutory requirements, the Nominee Director will not be involved in the management, finance and operations of the Client and is under no obligation to execute documents involving the management and operations of the Client, which are not screened by MMC.

The Nominee Director will act as a signatory in the following situations, only:

• Incorporation of the aforesaid Client (only if applicable)
• Board Resolutions and any other notices or letters pertaining to resolutions - The Nominee Director will sign the resolutions provided that at least, 1 other director of the Client have signed the resolution/s
• Opening of the Corporate Banking Account - The Nominee Director will not act as the authorized signatory for the Corporate Banking Account
• Ministry of Manpower applications
• Share Certificates
• Immigration & Checkpoint Authority (ICA) applications (e.g Business Visa)

All other situations such as ACRA forms, IRAS letters and other statutory documentation in requirement of the Nominee Director’s signature, will be assessed on a case by case basis by MMC.

REQUIREMENTS

• The ideal candidate should be trustworthy, dependable, positive, pleasant, with strong integrity, open-mindedness, and flexibility in work arrangements.
• Solid work experience in any field with a strong track record. Proficient in spoken and written English.
• A bachelor's level of education, along with credible certifications from reputable institutions, and accreditations from recognized areas would be advantageous.
• A fundamental understanding of legal regulations and requirements, basic technical skills for email checking and digital signing, as well as the ability to generate OTPs.

In addition, the candidate should not be any of the below;

• Connected to or born in any country which is listed under the US Sanctions list
• Bankrupt
• Convicted of any offense that involves fraud and dishonesty
• Convicted by the court for ACRA filing offenses
• Involved with three or more companies that ACRA struck off within five years
• Disqualified for Companies Winding Up on the grounds of National Security or Interest
• Disqualified for Unfit Directors of Insolvent Companies
• Disqualified for Failure to Make Returns

Due to regulatory requirements, only Singapore citizens are eligible to apply for this role.

• Plan and implement safety policies and procedures in compliance with local Safety and Health Administration (OSHA) rules and regulations
• Plan and implement programs to train managers and employees in work site safety practices, fire prevention, and correct handling techniques for chemicals, toxins, equipment, and other materials
• Prepare studies and analyses of industrial accident causes and hazards to health for use by company personnel and outside agencies
• Inspect organization facilities to detect existing or potential accident and health hazards, determine corrective or preventative measures where indicated, and follow up to ensure measures have been implemented
• Provide information, signs, posters, barriers, and other materials to warn of potential and actual safety hazards and to prevent access to hazardous conditions
• Lead the investigation of accidents and injuries and cooperate in the preparation of material and evidence for organization use in hearings, lawsuits, and insurance investigations
• Compile and submit accident reports required by regulatory agencies
• Oversee the administration of workers' compensation program, including working with the insurance carrier to reduce employee lost time
• Prepare and arrange safety exhibits and material for display, promotional work, industry conferences, and exhibitions
• Represent the organization in community or industry safety groups and programs
• Implement guidelines for safety audits, report results in line with SBM requirements
• To maintain the framework, systems & processes & procedures, supporting of ISO9001, compliance and to SBM EHS policy
• Conduct EHS reviews with top management to improve on EHS performances by closing any compliance gaps discovered during audits
• Maintain safety files and records
• Some travel may be required for this position

The Role

My Client is a global Asset Manager firm and we are recruiting for a Risk Manager to join the team in Singapore. Reporting up to the CRO, we are looking for Operational Risk candidates and you will be given the exposure across the ORM function at a group level.

Responsibilities

• Implement and spearhead new Operational Risk policies for the business
• Conduct RCSA and Risk Assessments, and identify any gaps within the business
• Implement and design new processes within the Risk team
• Mitigate and provide Risk Advisory to the senior stakeholders
• Maintain and build a Risk culture in the firm

Requirements

• A bachelors degree in a reputable university
• 3 to 8 years of experience in an Operational Risk function – Preferable from an Asset Manager / Alternative / Big 4 etc
• Well rounded ORM experience RCSA / KRIs / Risk and Control etc
• Be able to work independently, while also being a strong team player

Take charge of this opportunity to welcome a new career challenge in 2023.

EA Personnel No R1985201

BeathChapman Pte Ltd

Licence No 16S8112

We are looking for a Assistant Housekeeper to join our team

As a Assistant Housekeeper, we rely on you to:

Assist the Assistant Executive Housekeeper in directing and maintaining Housekeeping department

Monitor and control attendance and shift rosters

Supervise the team performance and process flow

Ensure quality assurance standards are met at all time

We are looking for someone who:

Takes pride in being a hotelier

Enjoys interacting with people

Has relevant experience

Fully understands room operations

Must be detail-focused and guest-oriented

Has strong interpersonal skills

Enjoys problem solving with a can-do attitude

Enjoys being challenged

Successful candidate will be required to adhere to hotel's grooming and uniform guidelines issued.

Job Objective

· Assist Restaurant Manager/Overall responsible for the smooth operations of the restaurant as well as managing the financial aspect of restaurant equipment’s.

· Build sales and control costs within the budget to meet business results.

· Lead and develop people in ensuring work performance and productivity.

· Responsible for compliance of all related standards and guidelines, as well as relevant regulatory requirements.

· Ensure restaurant is fully staffed up as well as employees are led and developed to achieve the expected work performance and productivity.

Required to-DO

1. Daily Operations & Customer Handling

2. Sales Building and Cost Management

3. People Care

4. Food Safety / Sanitation

5. Workplace Safety & Security

6. Others

Benefits
√ Attractive Salary Packages
√ Referral Incentive
√ Performance Bonus
√ Medical & Dental Benefits
√ Training & Certification
√ Career Advancement
√ Annual Leave (up to 18days)
√ Staff Meal/Discount
√ Birthday Vouchers

Pre-requisites

· Candidate must possess at least a Diploma or Degree, preferably in F & B, Hotel Management, Hospitality or equivalent.

· Possess 3 to 4 years’ of working experiences in a supervisory role for an F&B industry.

· Understand and have experience working on POS restaurant operation.

· Proficient in full spectrum of casual/fine-dining restaurant function.

· Meticulous, mathematically incline and possess good people skills.

· Good analytical, problem solving and decision making skills.

· Possess exceptional communication and interpersonal skills to maintain good relationship with diverse guests and employees within the restaurant.

· Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans,charts and schedules.

· Self-discipline and self-motivated and enjoys interacting with people and serving customers.

· Always maintain high standard of personal hygiene with clean appearance and neatly attired.

· Pleasant, Polite manner, Energetic, cheerful, and hardworking.

· Possess enthusiasm in learning and keen to get feedback for improvement.

· Ability to engage in physical activities which requires long hours of standing during the working shift.

· Require to work on rotating shift basis which include weekends and public holidays.

Whatsapps now at 97596952 or Email us at [email protected]

*We regret to inform you that only shortlisted candidates will be notified.*

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

• Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

• Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

• Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practices

• Research and kept abreast of Facility Management best practice process including but not limited to fault

reporting, contract management, asset management.

• Develop and re-engineer Facility Management business workflow for clients.

• Create and detail out business analysis, outlining problems, opportunity, and solution for business

• Find out potential areas to grow, develop and liaise with stakeholders to continuously create optimize and

efficient of people productivity

• Understand business process and work with technical teams whenever required.

• Understand organization’s current system workflow and processes.

• Conduct workshop with client to understand their current workflow process and propose new digitalization

workflow

• Conduct training for client on system workflow processes

• Perform any other ad-hoc activities as requested by immediate supervisor and Management Team

Job Requirements

- Diploma or Degree in Marketing/Business/ IT/Real Estate or equivalent

- 3 years of experience

- Experience with Power Point, Analytics and Visio

- Good interpersonal and communication skills