Total 316 Others job vacancies in tanglin road

Arrange school table and chairs

Clean classroom, special room and school field

Traffic warden, securites duties

Ad hoc duty if required

Willing to work shift (6am to 3pm / 11am to 8pm)

To assist and support the Operations Manager to lead and organize site Operations Team to ensure safety, daily routine, periodic schedule and manpower are available to meet contract standards and requirements.

• Work closely with the Operations Manager to lead and organise site operations.
• Regular visit and conduct inspection to company’s job sites to monitor standards of cleanliness, to establish and implement work quality and meet the evolving needs of clients.
• Attend meetings, respond to customer feedback for expeditious closure of feedback.
• Understand and build excellent relationships with stake holders, promoting good reputation of the company.
• Planning of work schedules and manpower deployment.
• To be involved in the appointment of Supervisors and Cleaners
• Provide training to new staff in relation to expected standards and quality of cleaning, health and safety requirements and handling of equipment and machinery.
• Report to HQ for any faulty cleaning equipment
• Attend to all emergency’s situation at any time promptly.
• And any other responsibility as assigned by your superiors and the Management from time to time.

Key Responsibilities:

• Perform cleaning duties in assigned areas, including the office, restrooms, meeting rooms, showroom and common areas.
• Dust, mop, vacuum, and sweep floors, clean windows, walls, and surfaces.
• Empty trash bins and dispose of waste properly.
• Ensure cleanliness in the staff pantry.

Requirements:

• Prior experience in office cleaning preferred.
• Ability to work independently.
• Good physical stamina.

Other information:

• Monday to Friday (7am to 12pm).
• Flexible schedule to ensure 3 different offices are cleaned twice a week.
• Transportation claim to travel between different offices on same day for cleaning.
• Location: Kallang, Joo Chiat and Marymount.

We are looking for an experienced General Manager to oversee the comprehensive management and strategic direction of our hotel. This role involves leading a team of department heads and staff to meet the hotel’s business objectives, including expanding business opportunities, maintaining top-notch customer service standards, optimizing operations, maximizing profitability, and creating a positive guest experience.

Key Responsibilities:

• Oversee daily hotel operations, including front office, housekeeping, food and beverage, engineering, and security.
• Manage the hotel’s profit and loss, budget, revenue, and expenditures.
• Ensure the highest level of guest satisfaction by promptly addressing complaints and feedback, and monitoring online reviews and feedback platforms.
• Cultivate a positive work environment through effective communication, teamwork, and employee engagement.
• Develop and execute long-team strategic plans for the hotel. Collaborate with the sales team to implement sales & marketing strategies that maximize revenue.
• Conduct regular audits to ensure compliance with Hotel SOP and relevant legislations.
• Handle any additional ad-hoc requirements and projects as needed.

Qualifications/Requirements:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• At least 8 years of relevant experience in general management roles within the hotel industry.
• Strong financial acumen.
• Excellent leadership, communication, and interpersonal skills.

General Manager is responsible for improving efficiency and increasing departmental profits while managing the company’s overall operations. They oversee several elements in a business, including hiring staff, operating budgets, and launching price promotions that could attract more customers.

Able to work in challenging condition facing people from all sorts of life.

SCOPE

• Reporting to the Banquet Operations Manager, the Banquet Operations & AV Captain is responsible for the maintenance and upkeep of all AV equipment.
• The incumbent is responsible to set-up, operate and troubleshoot the AV equipment, devices and systems and to ensure that the equipment is fully operational as and when needed.
• Required to perform shift duties and other duties as may be arranged by the Banquet Operations Manager.
• The incumbent will also assist and guide guests and customers on the proper usage of the equipment.

OVERALL OBJECTIVES

• Assist in providing technical support and setup of AV equipment to guests and colleagues

• Troubleshoot, maintain, upkeep, set-up, and operate all AV equipment, projection equipment and other devices

• To assist and supervise all AV works carried out by outsourced parties

• To ensure all AV equipment and room are properly maintained

• Positive, friendly, confident and with good interpersonal skills

• Minimum 2 years hotel AV experience preferred

Kindly note that only shortlisted candidates will be contacted.

Come join us to express your Andaz as Captain - Outlet if the following describes you.

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Captain - Outlet is responsible to assist the Outlet Assistant Manager in ensuring that the outlet is managed efficiently according to the established concept statement, providing courteous, professional, efficient and flexible service at all times.

Your Profile

• Ideally with a relevant Certificate or Diploma in Hospitality or Tourism management.
• Minimum 1 year of work experience in hotel operations or restaurant.
• Good problem solving, administrative and interpersonal skills are a must.
• A can-do attitude.

Benefits

• 5 days work week
• Medical and Dental benefits
• Staff discount
• Duty meals provided
• uniform provided
• Applicable midnight allowance & OT
• Other exciting benefits e.g. Free Hyatt Hotel stays

** Please note that this is a local packaged position and we regret that only shortlisted candidates will be notified **

Job Description

We are seeking a professional General Manager to oversee the restaurant operations. The incumbent is expected to direct and lead the team to achieve the hotel’s strategic goals in expanding business opportunities, customer satisfaction and staff engagement. Responsible for developing annual and medium term strategies and plans to achieve profitability.

To excel in this role, you must be approachable and detail-oriented with proven hospitality or management work experience.

Responsibilities :

• Lead, motivate and provide effective leadership to the management team to ensure all functions are operating effectively
• Responsible for the restaurants profit & loss to ensure that KPIs are achieved
• Drives guest satisfaction and maintains high service standards through consistent reviews of patrons feedback; effective communication as well as institutionalizes a culture of accountability and continuous improvement to mitigate shortfalls, so as to improve overall customer journey and experience
• Ensure compliance with relevant regulations/ legislations and the restaurant’s standards
• Ah hoc duties / projects as assigned

Requirements :

• You should possess a Bachelor’s degree in hospitality, business administration or a relevant field
• Have at least 10 years of relevant experience in the General Management of an established group chain
• Team-oriented approach with a mindset of open communications
• Outstanding interpersonal and leadership abilities
• Translation of documents from English to Japanese or vice visa.
• Liaise with Japanese speaking stakeholders in Japan and Director.

Interested applicants are invited to email your resume and expected salary via this platform.

We regret that only shortlisted candidates will be notified.

Our client is one of the leading non-bank financial institutions to offer one-stop financial solutions. They provide suitable loans for local small and medium-sized businesses, and currently they are seeking for hands-on accountant to be part of the team.

JOB DIMENSION (SCOPE)

Financial Management

• Manage and maintain accurate financial records, including accounts payable, accounts receivable, and payroll
• Prepare and review financial statements, including balance sheets, income statements, and cash flow statements
• Develop and implement financial plans and budgets
• Prepare consolidation for the group
• Coordinate with external auditors for annual audits
• Ensure timely and accurate financial reporting to management and investors

Business Partnering

• Partner with business teams to understand financial implications of business decisions
• Provide financial insights and analysis to drive business growth and profitability
• Analyze financial data to identify trends and areas for improvement
• Develop and maintain relationships with cross-functional teams, including sales, marketing, and operations

Tax and GST Reporting

• Prepare and submit tax returns, including income tax, GST, and other statutory requirements
• Ensure compliance with tax laws and regulation

Compliance and Control

• Ensure compliance with accounting standards, tax laws, and regulatory requirements
• Develop and implement financial controls and processes

Strategic Planning

• Assist in developing and implementing strategic plans and initiatives
• Provide financial analysis and support for business cases and proposals

Others

• To assist in any other ad-hoc tasks which might include assisting in the finance of the financial services business.

REQUIREMENT

• Bachelor’s Degree in Accounting or related field
• At least 5 years of experience in accounting or finance
• Proficient in accounting software, such as Microsoft Business Central or Xero
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and meet deadlines
• Strong attention to detail and accuracy
• Knowledge of financial regulations and standards

• · We are seeking a professional General Manager to oversee the restaurant operations.
• The incumbent is expected to direct and lead the team to achieve the hotel’s strategic goals in expanding business opportunities, customer satisfaction and staff engagement.
• Responsible for developing annual and medium term strategies and plans to achieve profitability.
• To excel in this role, you must be approachable and detail-oriented with proven hospitality or management work experience.

Responsibilities :

• Lead, motivate and provide effective leadership to the management team to ensure all functions are operating effectively
• Responsible for the restaurants profit & loss to ensure that KPIs are achieved
• Drives guest satisfaction and maintains high service standards through consistent reviews of patrons feedback; effective communication as well as institutionalizes a culture of accountability and continuous improvement to mitigate shortfalls, so as to improve overall customer journey and experience
• Ensure compliance with relevant regulations/ legislations and the restaurant’s standards
• Ah hoc duties / projects as assigned

• Cleaning operations manager required
• Need to standby 24 hours islandwide
• Monday to Saturday from 8am to 4pm
• To oversee the cleaning projects daily operation
• Able to communicate well with clients and staffs
• Must be physical strong as may need to work together with team mates
• Must be computer literate and handles in payroll

Job Descriptions

• Oversee and coordinate fine dining service operations during shifts
• Uphold and demonstrate highest standards of Italian fine dining etiquette and service
• Train junior staff in fine dining service techniques and wine knowledge
• Handle sophisticated customer inquiries and special requests with grace
• Assist in wine service and food-wine pairing recommendations
• Maintain immaculate cleanliness and organization of the dining area

Job Requirements

• Excellent communication skills with a refined and professional demeanor
• High energy and positive attitude, with a passion for hospitality
• Strong team leadership skills
• Ability to work in shifts, including weekends
• Knowledge of Italian cuisine, wine, and fine dining service protocols
• Adaptability and quick problem-solving skills in a luxury dining environment

Benefits

• Medical reimbursement annual up to $400, uniforms, staff meals, sales incentives at target (after probation 3 months).

Working Hours

• 5.5 days work week

• Creating a short- and long-term sales plan with the intention of achieving the given objectives
• Consistently meet revenue goals in accordance with team/organizational goals
• Actively looking for possibilities to upsell and cross-sell to existing customers
• Obtaining referrals from the current clientele to widen the sales pipeline
• Management of customer relationships
• Recognize customer needs and provide insights for improving the product portfolio based on interactions with and feedback from customers
• Management of key accounts

We looking for company general manager is expected to improve efficiency and increase profits while managing the overoll operations of a company or division.

General manager duties include managing staff, overseeing the budget, employing marketing strategies and many other facts of the business,

General managers are responsibile for helping employees be effective in their own roles, grow in their positions and develop their skills.

They conduct individual coaching sessions and group tranning on topics related to performance and development.

In addition, they evaluate employees on a regular basis.

Claudine is a French neo-brasserie by Chef Julien Royer, located on Dempsey Hill. Claudine presents an intimate side of French cuisine and genuine hospitality, inspired by the joys of home.

Claudine is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Prepare the restaurant for opening and closing
• Dress the tables with the correct number of place settings, including crockery, silverware, glasses, and napkins.
• Maintain restaurant's overall cleanliness at all times
• Readily stand by at the pass, pick up dishes which are ready to be presented to the guest
• The ability to explain the ingredients used and/or methods on how to enjoy the dish when presenting the dish to the guest
• Proactive and able to anticipate guests' needs.
• Assisting station-in-charge to ensure that all guests’ needs are met, and to detail tables in between courses.
• Refresh the table with finesse once guests have finished their starters and main course (each course)
• Other additional task includes setting up and breaking down tables, restocking supplies, using the glassware dishwasher and other cleaning duties

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.

【About The Company】

Global Angle Pte. Ltd. is a rapidly growing market research start-up company that offers companies world-wide connection to build new knowledge and make informed decisions through a team of expertise. We are presently sourcing for a Junior Market Research professional to join us.

【Job Description】

• Conduct B to B marketing research/consulting
• Plan research strategies to fulfill the needs of the client's research projects.
• Find and collect data by studying reports, using online sources, taking surveys, and using a variety of other data-collection methods.
• Interpret and analyze research data, mining it for relevant information.
• Write research reports highlighting and summarizing essential information found through their data analysis.
• Present the findings verbally to summarize essential information learned through data collection and analysis.
• Manage the project team including our local researchers.
• Any other ad hoc duties assigned.

【Requirements】

• Bachelor Degree of (any major) or above.
• Proficiency in Japanese language is preferred but not mandatory.
• Having qualitative marketing research skills (especially analyzing and planning skills) that is necessary for projects.
• Interest in working in a start-up and market/industry research position is preferred.

Job Title: Operations Executive/Senior (Cleaning Services)

Salary: SGD2800-3500

Location: Middle Road

Working Hours: Monday – Friday, 9am–6.30pm

We are seeking an experienced Operations Executive to join our dynamic team and drive growth in the competitive cleaning services market.

The Operations Executive plays a crucial role in overseeing the sales and operations of our cleaning services. The incumbent will be responsible for managing a team of supervisors and cleaners, ensuring the efficient delivery of cleaning services across various sites.

Key Responsibilities:

· Identify and target key clients in various industries to promote our cleaning services.

· Analyze business requirements and customer needs

· Research methods to improve operations and reduce costs

· Generate new business opportunities and build a strong pipeline of potential clients.

· Cultivate and maintain strong relationships with existing clients to ensure customer satisfaction and loyalty.

· Act as the primary point of contact for clients, addressing inquiries and resolving issues promptly.

· Prepare and present compelling proposals, demonstrating a deep understanding of client needs and how our services address those needs.

· Work closely with the sales support team to create accurate and competitive bids.

· Collaborate with cross-functional teams, including operations, finance, and marketing, to ensure a cohesive approach to business development.

Qualifications and Experience:

· Diploma/Degree in Business, Marketing, or a related field.

· Proven experience in sales and business development within the cleaning industry.

· Strong understanding of the Singaporean market and trends in the cleaning services sector.

· Excellent communication and negotiation skills.

· Demonstrated ability to meet and exceed sales targets.

· Strategic thinker with a results-oriented mindset.

Please send your updated resume by clicking "Apply". Only shortlisted candidates will be notified.

Registration Number: R1216462

INTER ISLAND CONSULTING PTE LTD (Co Reg: 201026915R / EA License: 11C3031)

We are seeking an experienced and enthusiastic Restaurant Captain / Supervisor to join our vibrant team. As a key member of our leadership group, you will be responsible for ensuring smooth daily operations and delivering an exceptional dining experience for our guests.

Key Responsibilities:

• To maintain the cleanliness of the restaurant and its restroom facilities daily
• Supervise and coordinate the activities of the service team to ensure high-quality service
• Greet and seat guests in a friendly and professional manner
• Manage reservations and table assignments
• Address guest queries and resolve complaints efficiently
• Train and mentor service staff, ensuring they adhere to restaurant standards
• Maintain communication between kitchen and service team to guarantee seamless operations
• Assist in inventory management and ordering of supplies
• Uphold health and safety standards and ensure compliance with local regulations

Requirements:

• Minimum 1 years of experience in a similar supervisory role, preferably in a fast-paced restaurant environment
• Excellent communication and interpersonal skills
• Strong leadership and team management abilities
• Passion for delivering exceptional customer service
• Ability to handle stressful situations with calm and professionalism
• Proficiency in using point-of-sale (POS) systems and basic administrative tasks
• Must be willing to work on evenings, weekends, and holidays

Benefits:

• 44-hour week / Shifts / 6 Days work
• Duty meals
• Annual leave
• Annual increment
• Monthly incentives
• Performance bonus
• Staff discounts
• Medical benefits & insurance coverage

How to Apply: Interested applicants, please send your resume or call/WhatsApp 90115714 to arrange for an interview.

Note: Only Singaporeans and Permanent Residents (PRs) should apply.

Work Location Purvis Street Near Cityhall or Bugis MRT (CC26)

5 Days, 4 hours per day from 2pm - 6pm

Permant Part time -Salary $1,600.00 per month

Restaurant environment:

Perform basic cleaning and ironing duties including:

- Ironing & Folding the linen, tablecloth etc

- Vacuum

- Pantry Cleaning

- Clearing of trash bins

- wiping tables and windows

PR/Singaporean only

Contact 97333 605 for interview appointment

A Cleaning Operations Manager oversees and coordinates all cleaning activities within an organization. Their role includes managing cleaning staff, ensuring adherence to cleaning protocols, and maintaining hygiene standards. They are responsible for scheduling, training employees, and ensuring that cleaning supplies and equipment are stocked and in good condition. Additionally, they handle budgeting, track performance metrics, and address any issues related to cleanliness. Their goal is to ensure a clean, safe, and healthy environment while optimizing operational efficiency.

A Cleaning Operations Manager oversees and coordinates all cleaning activities within an organization. Their role includes managing cleaning staff, ensuring adherence to cleaning protocols, and maintaining hygiene standards. They are responsible for scheduling, training employees, and ensuring that cleaning supplies and equipment are stocked and in good condition. Additionally, they handle budgeting, track performance metrics, and address any issues related to cleanliness. Their goal is to ensure a clean, safe, and healthy environment while optimizing operational efficiency.

RESPONSBILITIES:

• Develop strategic business plan for regional Calculators/Label Printers business aligned with Japan HQ directives and ensure that the Company’s sales and profitability objectives are met.
• Work closely with local and regional country sales managers and monitor the progress to ensure that plans are properly executed.
• Set key business performance indicators for sales team and business partners.
• Analyst market conditions and explore new business partnering opportunities to grow the Calculators/Label Printers business in ASEAN region.
• Liaise closely with HQ and local sales teams to prepare annual sales and budget plan, review and revise monthly sales forecast where necessary, monitor budget utilisation.
• Revise and take corrective actions to adjust or close gaps between plan and actual results in accordance to changes in market conditions or trends.
• Negotiate with business partners on business plans, targets and budget allocation.
• Work with local sales teams and business partners to create sales and marketing initiatives to meet sales targets.
• Prepare and summarise regional performance monthly reports and report to local Management and Japan HQs.
• Keep abreast of market development and consumer preferences and collate feedback to submit to Japan Headquarters for R&D purposes.
• Disseminate information from Japan Headquarters to regional offices and ensure consistency in communication and execution.
• Proceed marketing activities related to mathematics education through collaboration with advisers located in Japan
• Translation of English reports to Japanese version for management reporting purposes.

REQUIREMENTS

• Minimum Degree in Business Administration or related fields.
• At least 10-15 years of relevant work experiences in Japanese MNCs
• Strong leadership and communication skills, effective business advisor to Management.
• Good business acumen and related sales management experience in FMCG Electronics products.
• Strong planning and project management skills.
• Proficient in Japanese language (JLPT N1) to read, write and converse fluently in both Japanese and English when liaising and reporting between Japanese HQ and its overseas subsidiaries on day to day basis.

SCOPE

The overall scope of the incumbent includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.

OVERALL OBJECTIVES

• Recommend, take order, and serve food and beverages to customers
• Answer guest questions and handle guest requests in a polite and efficient manner.
• Connecting with customers to build a loyal customer base
• Inventory monitoring and waste management and reduction
• Cashiering duties, outlet opening and closing procedures
• Do routine cleaning and maintain cleanliness of workstation.
• Follow food and beverage safety and hygiene policies and procedures.
• Lead the service and act as a role model to the team.
• Ensure a flawless service to the highest standards and as required by the department and the hotel.
• Fully understand the concept of the restaurant and being able to act as a guardian in terms of service provided, food and beverages served and the guidance of the team.
• Ensure a great communication within the team and able to hold team meetings in the absence of the Assistant Restaurant Manager.
• Attend the daily Food & Beverage Meeting in the absence of Restaurant Manager and Assistant Restaurant Manager.
• Other ad-hoc duties

REQUIREMENTS

• Warm, pleasant, friendly and confident, with good interpersonal skills.
• Possess good command of English
• Ideally you will have at least 1 year in a similar role within a restaurant/cafe environment.
• Familiar with HACCP requirements
• Knowledge of Health and Safety rules and procedures

Roles & Responsibilities

Job Description

Plans and designs complex business processes and system modifications. Makes recommendations to improve and support business activities.

Gathers business requirements through a variety of techniques such as work sessions and interviews. Analyzes and documents client complex business requirements and processes; communicates these requirements to appropriate parties.

Creates complex test case scenarios to be used in testing; monitors/oversees the testing of business applications to verify that all client requirements are incorporated into the system design.

Provides input into developing and modifying systems to meet client needs. Develops business specifications to support these modifications.

Coordinates and facilitates meetings with clients to gather and document requirements and explore potential solutions.

Coordinates business analyst tasks on information technology projects and provides project team member guidance and support. May plan, allocate and monitor work of other business analysts.

Participates in technical reviews and inspections to verify 'intent of change' is carried through the entire project.

Provides time estimates for project related tasks.

Provides leadership and work guidance to less experienced personnel.

Prepare detail design documents based on HLD. Consult with System Analyst, Subject Master Expert, users to evaluate business requirements, evaluate existing or proposed systems, and prepare detailed technical design document from which programs will be written.

Walk-thru the technical design document with SA/SME/QA group and support team.

Participation in Design reviews, Test Case reviews, and Production Support readiness reviews for new releases.

Ensuring timely deliveries for all assigned tasks

Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.

Adhere to all quality requirements

Requirements

Bachelor's degree or equivalent combination of education and experience

Bachelor's degree in business administration, information systems, or related field preferred

Nine or more years of business analysis experience

Minimum 6+ years of experience as Business Analyst

Strong Insurance knowledge, Group health experience is an added advantage

Life Insurance domain certification from INS/LOMA or III is an added advantage

Should have good knowledge of SDLC

Experience working with the interface of information technology with functional groups within an organization

Experience working with business processes and re-engineering

Experience working with computer programming concepts and basic language

Excellent analytical and communication skills

Should be able to work independently and own the tasks and communicate effectively within team.

Critical thinking ability.

Good attitude and self-motivated.

The position is responsible for managing the department in a professional, efficient and flexible manner. He/she is also responsible for ensuring maximum guest satisfaction and high standards of cleanliness throughout the hotel, which is achieved through consistent planning, organising, directing, and controlling the Housekeeping Department operations and administration.

Primary Responsibilities

Manages The Daily Housekeeping Operations For Rooms And Public Area

• Supervises the upkeep of the entire hotel premises to maintain an immaculate and luxurious state according to Raffles Hotel Singapore standards. Priority and full attention is given for VIP suites or events.
• Ensures the smooth operations of all Housekeeping sections by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Establishes the foundations of Housekeeping operations through detailed planning of work and maintenance schedules, supervision of the team and proper organisation and delegation of duties.
• Provides A Guest Experience That Exceeds Residents’ & Guests’ Expectations
• Ensures guests receive the experiences as detailed in brand Standard Operating Procedures (SOP), Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.
• Analyses and responds to guest feedback to ensure that guests are satisfied. Is continuously committed to improving the quality of products, services and performance of team members.
• Management And Leadership Of The Housekeeping Team
• Leads the Housekeeping Team with a Heartist® approach and constantly seeks to create an all-encompassing and welcoming working environment for a multi-cultural and diverse group of Housekeeping colleagues. He / she will focus on the well-being, safety, training and development needs of colleagues.
• Plans for a 24-hours shift coverage for all colleagues and is able to personally cover any role or duty under the Housekeeping department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support Accor’s Corporate Social Responsibility program.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Personally handles and follows up on any guest complaints and incidences, together with Lobby Manager and/or respective hotel colleague(s), in a manner which aligns to the hotel’s values, policies and procedures.
• Undertakes any reasonable tasks and secondary duties as assigned by the Assistant Executive Housekeeper.
• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge and Experience

• Diploma or Degree preferably in hospitality or related field.
• Minimum 4 years of relevant industry experience, minimum 2 years in a management level position.
• Experience in luxury hotel / resort environment

Competencies

• Oral and written fluency in English. Ability to converse in other languages is an advantage.
• Working knowledge of Microsoft Office (Excel, Outlook, PowerPoint, Word) and Opera PMS.
• High level of confidence and strong interpersonal skills to handles all levels of communication to colleagues and guests.
• Confidently able to resolve problems and make decisions.
• Adaptable to multicultural guest needs and works seamlessly with colleagues from diverse cultures.
• Uses sensitivity and discretion in supporting guests’ needs.
• Leads to constantly improve the guest service experience.
• Leadership skills developed – collaborative, enabling, and entrepreneurial.
• Career focused, wanting to grow and develop, self-motivated.
• Flexible and able to embrace and responds to change effectively.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.