The Supreme Hr Advisory Pte. Ltd.

Guest Relation Officer [5 days | Customer Service / Hospitality / Cabin Crew Experience] [1028]

Full-time

Singapore, Singapore

PR / Media / Communications

1 week ago

5 days Mon to Fri 8am to 6pm $2800 - $3000 Changi Biz Park (Expo MRT) Job scopes: To meet and greet visitors, lead them to appropriate roo..

5 days Mon to Fri 8am to 6pm
$2800 - $3000
Changi Biz Park (Expo MRT)

Job scopes:

To meet and greet visitors, lead them to appropriate room and do welcome script (covering use of meeting room system, restrooms, fire exits, etc)
To attend enquires from staff/ courier services and receiving mails (recording & send email reminders)
To offer the management staff / external guests the choice of beverages available and assist to serve / arrange staff to serve accordingly.
To check on meeting room set up standards, floral arrangements, and report facility faults
To provide accurate directions on meeting venues and office locations of various units (must know all facilities, locations, and operating hours)
To have a list of amenities and facilities in the neighbouring area of CBD including operating hours, telephone numbers, etc
To assist in the booking of executive meeting rooms
To provide taxi booking services
To have emergency guest amenities such as sewing kit, first aid kit, stationery, umbrellas
To receive feedback from guests or staff on facilities and services
To assist in overseeing events or VIP meetings at executive conference suite
To coordinate and manage vendors / caterers onsite providing services to the VIP / executive events
To assist managing rooms and submit reports on weekly release
To assist in handling common & executive meeting room enquiries by phone / email / Teams
To manage common meeting room bookings:
a. To call meeting room user 15 minutes prior to booked period to reconfirm
b. To call meeting room user for rooms left unused 15 minutes after booked period and update the system if no-show, followed by email to remind user on guidelines
c. To send reminders email to users
d. To oversee reconfiguration of meeting room set up
e. To prepare weekly schedules for stewardesses / technicians

Requirements:

Minimally GCE ‘O’ Level
Computer skills: Microsoft Outlook, Microsoft Excel, Microsoft Words
With working experience as customer service executive is a plus

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

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The Supreme Hr Advisory Pte. Ltd.

Guest Relation Officer [Near Downtown MRT | Up to 3k | Customer service experience] - SM09

Full-time

Singapore, Singapore

PR / Media / Communications

1 month ago

Guest Relation Officer 5 days Mon to Fri 8am to 6pm $2800 - $3000 Near Downtown MRT Job scopes: To meet and greet visitors, lead them to appropria..

Guest Relation Officer

5 days Mon to Fri 8am to 6pm
$2800 - $3000

Near Downtown MRT

Job scopes:

To meet and greet visitors, lead them to appropriate room and do welcome script (covering use of meeting room system, restrooms, fire exits, etc)
To attend enquires from staff/ courier services and receiving mails (recording & send email reminders)
To offer the management staff / external guests the choice of beverages available and assist to serve / arrange staff to serve accordingly.
To check on meeting room set up standards, floral arrangements, and report facility faults
To provide accurate directions on meeting venues and office locations of various units (must know all facilities, locations, and operating hours)
To have a list of amenities and facilities in the neighbouring area of CBD including operating hours, telephone numbers, etc
To assist in the booking of executive meeting rooms
To provide taxi booking services
To have emergency guest amenities such as sewing kit, first aid kit, stationery, umbrellas
To receive feedback from guests or staff on facilities and services
To assist in overseeing events or VIP meetings at executive conference suite
To coordinate and manage vendors / caterers onsite providing services to the VIP / executive events
To assist managing rooms and submit reports on weekly release
To assist in handling common & executive meeting room enquiries by phone / email / Teams
To manage common meeting room bookings:

a. To call meeting room user 15 minutes prior to booked period to reconfirm
b. To call meeting room user for rooms left unused 15 minutes after booked period and update the system if no-show, followed by email to remind user on guidelines
c. To send reminders email to users
d. To oversee reconfiguration of meeting room set up
e. To prepare weekly schedules for stewardesses / technicians

Requirements: