Total 3 human resource business partner job vacancies in PR / Media / Communications category in 8 MARINA VIEW SINGAPORE

Duration: > 6 months

About Us:

SHRI is dedicated to providing outstanding services to our members and fostering a vibrant community. Our team is passionate about member engagement, and we are looking for a driven intern to assist with our Customer Relationship Management (CRM) efforts. This internship is a fantastic opportunity to gain hands-on experience in membership administration and CRM systems.

Responsibilities:

• Assist in managing and updating the CRM database to ensure member information is accurate and up-to-date.
• Support the membership team in onboarding new members, including processing applications and maintaining records.
• Help analyse member data to identify trends, preferences, and opportunities for enhanced engagement.
• Generate reports and provide insights to the management team on membership metrics and CRM performance.
• Perform administrative tasks as needed to support the membership team.

Qualifications:

• Currently pursuing studies in Business Administration, Marketing, Communications, or a related field.
• Strong organisational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with CRM systems (e.g., Salesforce, HubSpot) is a plus.
• Ability to work independently and as part of a team.
• Positive attitude and eagerness to learn.

What We Offer:

• Hands-on experience with CRM systems and membership administration.
• Mentorship and guidance from experienced professionals in the field.
• Opportunities to network and build relationships within the industry.
• A supportive and collaborative work environment.
• Potential for future career opportunities within the company.

Job Summary

The Event & Membership Executive is responsible for planning, organizing, and executing events and initiatives that enhance member engagement and satisfaction. This role also involves managing membership-related activities, including recruitment, retention, and providing excellent member services to foster a strong and connected community.

Key Responsibilities

Event Management

• Plan, organize, and execute events, including workshops, conferences, networking sessions, and other member-focused activities.
• Coordinate with vendors, venues, and suppliers to ensure seamless event execution.
• Manage event budgets, timelines, and logistics, ensuring alignment with organizational goals.
• Handle event marketing, including promotional materials, email campaigns, and social media updates.

Membership Management

• Support the recruitment and onboarding of new members.
• Maintain accurate membership records and manage renewals.
• Respond to member inquiries and provide excellent customer service.
• Develop and implement strategies for member retention and engagement.
• Collaborate with other teams to create value-added services and benefits for members.

Administrative Duties

• Maintain accurate records of events, memberships, and related documentation.
• Prepare reports on event outcomes and membership statistics.
• Assist in drafting and distributing newsletters, announcements, and other communications.

Requirements:

• Diploma in Event Management, Marketing, Business Administration, or a related field.
• Proven experience in event planning and membership services.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite and event management tools.

At Riot Games, we're dedicated to creating immersive experiences that forge lasting connections with players worldwide. As the Publishing Partner Manager for Vietnam, you will be the primary liaison for our publishing partner in Vietnam, driving the strategic publication of our games to meet the highest standards of excellence. Based in our dynamic Singapore regional office, you will report directly to the Head of Publishing Partner Management, APAC, and play a pivotal role in aligning our strategic vision with localized execution.

Responsibilities:

• Cultivate and nurture robust relationships with our publishing partner in Vietnam, ensuring seamless collaboration and alignment with Riot's objectives.
• Spearhead end-to-end management of publishing projects, meticulously coordinating publishing calendars and resources to ensure the timely delivery of high-quality content.
• Serve as a conduit between internal teams, partner organizations, and external vendors, facilitating effective communication and collaboration to achieve shared goals.
• Provide strategic guidance and support to our partners and vendors, leveraging your expertise to optimize publishing strategies and enhance the player experience.
• Champion a globally cohesive publishing calendar, analyzing solutions and driving consensus among stakeholders.
• Oversee the entire end-to-end publishing process, ensuring compliance with local regulations and delivering culturally relevant content to Vietnamese players.

Required Qualifications:

• Seasoned Expertise: Minimum of six years of progressive experience in project management, client relations, or publishing operations, with a proven track record in the gaming or entertainment industry.
• Cultural Fluency: Proficiency in Vietnamese language (spoken and written) is essential, enabling effective communication and publishing efforts tailored to the Vietnamese market.
• Strategic Visionary: Exceptional organizational skills and a keen eye for detail, with the ability to identify opportunities and drive strategic initiatives.
• Deadline Oriented: Ability to thrive in fast-paced environments, adept at managing competing priorities and meeting tight deadlines.
• Collaborative Leader: Strong interpersonal skills and a collaborative mindset, with the ability to foster productive relationships across diverse teams and stakeholders.
• Tech Savvy: Demonstrated experience with various technology tools, including content management systems, project management software, data analysis tools, and collaboration platforms.

Desired Qualifications:

• Multifaceted Experience: Proven experience launching multiple games across various platforms, with expertise in Vietnamese government license submission requirements, localization, and player support best practices.
• Global Exposure: Previous work experience in Singapore, Vietnam, and the United States, with the ability to navigate dynamic and multicultural work environments.

Showcase your passion and expertise in your resume and cover letter. We value creativity, ambition, and a commitment to excellence. Join Riot Games, where every day brings new challenges and opportunities to make a difference in the world of gaming.