Total 5 service engineer job vacancies in PR / Media / Communications category in Outram Park, Central Singapore

Enterprise Products is seeking a Documentation Engineer/Technical Writer to join a global team of writers that documents tools and processes used within Meta. You will be responsible for the quality, discoverability, and accuracy of the content, enabling productivity at scale.

RESPONSIBILITIES

• Design, create, curate, and maintain content for tools and processes used within Meta.
• Ensure the quality, discoverability, and accuracy of content.
• Use metrics to monitor and improve overall content health.
• Synthesize user needs, best practices, business priorities, engineering constraints, and other contextual information to formulate, articulate, and advocate for content-related decisions.
• Build strong, collaborative relationships with Product Managers, Engineering, UX Designers, Support, and with your writing team colleagues.
• Educate and train Engineers and other Meta employees to create useful documentation.
• Help to promote a culture of documentation at Meta.
• Create and maintain code samples and sample applications, as needed.

MINIMUM QUALIFICATIONS

• BA/BS in Computer Science or English or equivalent work experience.
• 6+ years experience in writing, technical documentation, and/or authoring complex technical documentation for multiple audiences.
• Experience independently defining and driving technical documentation projects.
• Established record of project ownership, project management, and self-direction.
• Experience working with markdown content formatting.
• Experience interpreting example code so that it can be explained to users.
• Experience producing and organizing content with a logical flow.
• Excellent analytical and written communication skills.
• Experience communicating clearly and effectively with peers, colleagues, customers, and project teams.
• Experience meeting multiple deadlines.
• Experience setting priorities and escalating issues appropriately.

PREFERRED QUALIFICATIONS

• Prior experience as a Technical Writer/Documentation Engineer at Meta.
• Experience programming, using the command-line, trying out user interfaces, and working with prototypes in test environments.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Customer Service Officer – Social Media (1 year)

• Leading Utilities Group company
• Duration: 12 months extendable/convertible
• Working Location: Kallang Sector
• Working hours: 08.00am – 5.00pm, 08.30am – 5.30pm or 09.00am – 6.00pm (Monday to Friday, 8 hours work per day) and Alternate Saturday 08.00am – 1.00pm (4 hours work)

Job Responsibilities

• Attend to general utilities and account-related enquiries via customer channels in a professional and timely manner
• Monitor and respond to customers inquiries and comments on social media platforms (e.g. Facebook)
• Provide timely and accurate responses to customer questions, comments and feedback to ensure customer satisfaction
• Maintain a positive and professional attitude in all customer interactions
• Any other ad-hoc duties as assigned

Job Responsibilities

• Proven experience in customer service, preferably in a social media or digital environment
• Excellent verbal and written communication skills
• Strong understanding of social media platforms and their respective audiences
• Ability to multitask and prioritize in a fast-paced environment
• Strong problem-solving skills and attention to detail
• Ability to work independently and as part of a team
• Knowledge of social media management tools is a plus

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

Salt is looking for a Unified Communication Engineer for a global technology client for a yearly renewable contract role. You will be Providing support for hybrid, in-person, and virtual meetings including configuring webinar settings, controlling in-meeting functions, and operating AV equipment such as microphones and presentation laptops.

Responsibilities:

· Reviews construction plans for new meeting rooms and specifies correct room requirements according to the Global AV Standards.

· Reviews telecom needs with project stakeholders and creates programming sheets for telecom system programming.

· Assists project team with procurement of telecom hardware.

· Assists project team with procurement and oversight of audiovisual vendor for assigned projects.

· Supports vendor and internal stakeholders with commissioning and validation of new telecom and audiovisual systems.

· Coordinates and plans upcoming meetings and webinars with meeting stakeholders including executive administration and corporate real estate teams.

Qualification:

· At least 3+ years years’ experience

· AVIXA CTS, CTS-D, CTS-I certifications preferred.

If this role sounds like your ideal job move, please reach out to me, Jaya at [email protected] alternatively you may apply via the system!

Regret only shortlisted candidates will be notified.

CEI No: R1659595 / EA No: 07C3147

Enterprise Products is seeking a Documentation Engineer/Technical Writer to join a global team of writers that documents tools and processes used within Meta. You will be responsible for the quality, discoverability, and accuracy of the content, enabling productivity at scale.

RESPONSIBILITIES

• Design, create, curate, and maintain content for tools and processes used within Meta.
• Ensure the quality, discoverability, and accuracy of content.
• Use metrics to monitor and improve overall content health.
• Synthesize user needs, best practices, business priorities, engineering constraints, and other contextual information to formulate, articulate, and advocate for content-related decisions.
• Build strong, collaborative relationships with Product Managers, Engineering, UX Designers, Support, and with your writing team colleagues.
• Educate and train Engineers and other Meta employees to create useful documentation.
• Help to promote a culture of documentation at Meta.
• Create and maintain code samples and sample applications, as needed.

MINIMUM QUALIFICATIONS

• BA/BS in Computer Science or English or equivalent work experience.
• 8+ years experience in writing, technical documentation, and/or authoring complex technical documentation for multiple audiences.
• Experience independently defining and driving technical documentation projects.
• Established record of project ownership, project management, and self-direction.
• Experience working with markdown content formatting.
• Experience interpreting example code so that it can be explained to users.
• Experience producing and organizing content with a logical flow.
• Excellent analytical and written communication skills.
• Experience communicating clearly and effectively with peers, colleagues, customers, and project teams.
• Experience meeting multiple deadlines.
• Experience setting priorities and escalating issues appropriately.

PREFERRED QUALIFICATIONS

• Prior experience as a Technical Writer/Documentation Engineer at Meta.
• Experience programming, using the command-line, trying out user interfaces, and working with prototypes in test environments.
• Experience documenting common platforms and components used by other products.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

We are looking for a dynamic and results-driven Social Media Operation Specialist to join our growing team.

The ideal candidate must have the passion for marketing and be well-versed in both traditional and digital marketing concepts as well as possess good writing abilities. You will need empathy to get into users' heads, an eye for aesthetics to ensure we have captivating visuals, a knack for killer copy that invokes action, and an analytical mindset to produce data-driven results.

Roles & Responsibilities

• Daily operation and maintenance of social media accounts (Red, Telegram);
• According to brand positioning, plan online tweets and complete thematic pushes;
• Assist in accumulating the number of effective fans, interact with fans to increase the activity of fans, and build a community;
• Analyse the online behaviour of fans and analyse the overall marketing strategy based on their behaviour, and assist in providing promotion strategies;
• Have certain picture and video editing capabilities, can use H5, PS, video editing software, and customize content according to the brand;

Job requirements:

• Know how to plan special topics according to the company's products, and have good writing skills;
• Have industry sensitivity, be able to track hot spots, and form fan dissemination in time;
• Have relevant experience in public relations, advertising, news, media, marketing, etc.;
• Hardworking and able to adapt to overtime environment.

The ideal candidate should possess the following:

• More than 3 years of operating experience in social media such as RED is best, others can be Facebook, Instagram, Twitter, Youtube, etc.;
• Good knowledge and proficiency in the usage of various social media/digital marketing channels such as RED, Facebook, Twitter, Instagram, LinkedIn, forums, GDN, SEM, SEO, etc.
• Able to multi-task and adhere to deadlines
• Strong verbal and written communicator and time management skills.
• Self-motivated and able to work independently.
• Must be bilingual with strong foundation in Chinese and English

Interested candidates are invited to submit detailed resume stating:-

• Current salary;
• Expected salary;
• Reasons of leaving and
• Date of availability.

We regret that only shortlisted candidates will be notified.