Total 65 PR / Media / Communications job vacancies in loyang north east

Summary:

We are seeking an adaptable and resourceful Event Assistant to oversee all admin and logistical aspects of our booth at an upcoming event. The event is held 14 to 16 Oct 2024 at Expo.

Responsibilities:

1. Booth Maintenance: Ensure our booth maintains a professional appearance throughout the event. Manage booth inventory, including posters audiovisual equipment, promotional materials and vistors' enquiry, if needed.
2. Admin: Take on admin tasks as needed during the event duration
3. Booth Breakdown: Assist with the the packing logistic at the end of the event, ensuring all materials are packed safely for transport or storage.

Qualifications:

1. O Level cert or equivalent
2. Proactive, possess strong organizational and problem solving skills, with the ability to prioritize tasks and work efficiently. A keen eye for detail is highly advantageous.
3. Excellent communication and interpersonal skills, with the ability to interact professionally with event attendees and internal team members.

We are seeking a dynamic and enthusiastic Catering Sales & Event Coordinator to join our team in Singapore, East. The ideal candidate will be responsible for coordinating catering sales and events, providing exceptional customer service, and ensuring seamless event execution. This role requires a strong focus on teamwork, communication, problem-solving, and time management skills.

**Key Responsibilities:**
- Coordinate catering sales inquiries, bookings, and contracts
- Collaborate with clients to plan and execute events, ensuring their needs and expectations are met
- Provide excellent customer service throughout the sales and event planning process
- Utilize strong problem-solving skills to address any issues or challenges that may arise
- Manage multiple tasks simultaneously, demonstrating exceptional multitasking abilities
- Utilize computer skills, including proficiency in Microsoft Office, to maintain accurate records and documents
- Assist with administrative tasks related to catering sales and event coordination
- Support sales and marketing efforts to promote catering services and attract new clients

- To answer occasional phone calls from public

- Station on Site to attend to feedbacks

- Attend monthly site meeting and prepare minutes of meeting

- Need to do site administration work:

Purchase orders, compilation of Delivery oders, Workers attendance and Work pass and safety course attendance

- Minimum 2 Years experience in public relations service or hospitalities and tourism field

- 5-Day work week

Site Office Location:

Ang Mo Kio Industrial Park 2

50 metres walking distance from Ang Mo Kio Ave 1

Bus Stop No: 54101

- To answer occasional phone calls from public

- Station on Site to attend to feedbacks

- Attend monthly site meeting and prepare minutes of meeting

- Need to do site administration work:

Purchase orders, compilation of Delivery oders, Workers attendance and Work pass and safety course attendance

- Minimum 2 Years experience in public relations service or hospitalities and tourism field

- Alternate Saturdays work week

Site Office Location:

Ang Mo Kio Industrial Park 2

50 metres walking distance from Ang Mo Kio Ave 1

Bus Stop No: 54101

JOB SCOPE

We are looking for someone with a knack for storytelling and creating relevant, engaging marketing and social content across our platforms, including social media, websites, app push notifications, and emails. You will work closely with the local/regional marketing teams and designers to support campaign development, content creation, and marketing/social calendar planning.

JOB RESPONSIBILITIES

• From snappy headlines to engaging copies, short form videos to stories, and posts, you will craft compelling content in various styles and formats for use across platforms and channels.
• Help manage the Group’s marketing calendar for Plaza Premium Group brands, including Plaza Premium Lounge, Aerotel, ALLWAYS, Airport Dining, Intervals, and Smart Traveller.
• Conduct research on the latest trends and activities to grow and engage our audience.
• Monitor the performance of campaigns and prepare reports.
• Any other ad-hoc duties

JOB REQUIREMENTS

• Independent creator with ability to research market trends and developing content.
• Highly proficient in using and managing social media platforms, including Facebook, Instagram. YouTube, etc.
• Strong copywriting, video production, and editing skills.
• Good interpersonal skills and collaborative sprit to work alongside our global, cross-cultural and cross-functional teams.
• Excellent project management and time management.
• Fluent in English; proficiency in Chinese and other languages is a bonus.

Job Description:

- Develop project technology strategy by understanding key client objectives; diagnosing and mapping client requirements; articulating solution risks and barriers; recommending project approaches; preparing time and cost estimates; and planning full project life cycle.

- Prepare and deliver the business value solutions for customers, including proposal writing, presentation, conduct proof-of-concept to showcase its technical feasibility when necessary.

- Propose technical solutions and oversee the selection of technologies and estimate resources required to develop the proposed solutions to meet client’s requirements.

- Articulate alternatives in terms of cost, benefit and risk where multiple solutions exist.

- Highlight the positive impact of the solutions and it how it can achieve client’s business goals.

- Manage client relationship by communicating architecture standards and frameworks; answering questions; resolving concerns and issues with sales team.

- Increase organization effectiveness by identifying opportunities to leverage solutions to other engagements with sales team.

- Improve information usefulness by tracking emerging technologies; evaluating their applicability to business goals and operational requirements.

- Any other ad-hoc duties as required or assigned.

Job Requirements:

- Diploma/ Degree in Computer Science or Engineering or equivalent work experience.

- At least 4 years relevant experience in pre-sales support preferably form System Integrator industry.

- Certificate in CCNP is good to have.

- Experience leading large group meetings/information gathering sessions with senior-level Executives.

- Professional experience with system and network security.

- Technical qualifications include hands-on experience in several of the following products or technologies: Cisco/Alcatel-Lucent/HPE/Juniper technology (Routing, Switching, Wireless and Security) or Campus Network Design and Palo Alto Network. Cloud solution is good to have.

- Independent and a keen learner to grasp new skills/product knowledge.

- Excellent communication and presentation skills.

Are you passionate about building great products? Do you want to redefine the way travellers explore the world? Keen to be part of this growth journey with a bunch of amazing people? Then Pelago is the place for you!We are looking for ambitious and motivated talents who are excited about staying on the cutting edge of Technology and always keen on innovating new ways to drive growth and taking our startup to new heights.

WHO ARE WE?

Pelago is a travel experiences platform created by Singapore Airlines Group. Think of us as a travel magazine that you can book - highly curated, visually inspiring, with the trust and quality of Singapore Airlines. We connect you with global, local cultures and ideas so you can expand your life. We are a team of diverse, passionate, empowered, inclusive, authentic and open individuals who share the same values and strive towards a common goal!

WHAT CAN WE OFFER YOU?

- A unique opportunity to take end-to-end ownership of your workstream to deliver real value to users.

- Platforms to solve real user problems concerning travel planning & booking with innovative products/services.

- An amazing peer group to work with, and the ability to learn from the similarly great minds around you.

- An opportunity to be an integral part of shaping the company’s growth and culture with a diverse, fun, and dynamic environment with teammates from different parts of the world.

- Competitive compensation and benefits - including work flexibility, insurance, remote working and more!

WHAT WILL YOU DO?

Pelago by Singapore Airlines is seeking a creative Campaign and Social Media Asst Manager/Manager to join our brand marketing team. In this role, you will be responsible for developing and implementing our social media campaigns to increase our online presence and grow our brand reach globally. You will work closely with the brand lead and design team to ensure that our campaigns align with the broader business objectives.

- The role will be highly suitable for an individual contributor who is able to independently execute all of our social media campaigns, and collaborate- with the Marketing, Sales, Design teams and Singapore Airlines business units to deliver campaigns

- Building Pelago’s brand presence on social globally

- Social media content planning and community management.

- Create engaging and relevant content for IG and TikTok, including videos (reels), statics (photos), memes, travel guides.

- Identify and build relationships with appropriate KOL partners to drive brand growth and UGC - strong knowledge and existing network with local and regional influencers would be beneficial

- Stay up to speed with global trends and culture, and ensure this is reflected in our brand’s storytelling on social media

- Drive organic reach and user engagement by building a community, responding to posts, developing discussions, social activations, giveaways, IG takeovers and etc

- Contribute to the ideation and execution of integrated marketing campaigns, product launches, and activation / buzzworthy social campaigns

- Ensure search-optimised travel content where relevant

WHAT EXPERTISE ARE MUST HAVES FOR THIS ROLE?

- Minimum 3 to 5 years of experience in Social Media Management, executing campaigns and creating content

- Excellent knowledge of Tiktok and Instagram

- Excellent copywriting, storytelling, photography / video editing skills.

- Ability to be in front of, and behind the camera, voice over where necessary

- KOL management

- Technical skills: Canva, Photoshop/ Illustrator, Capcut, Social media management tools, Meta/TikTok Business Suite and Ads Manager

WHAT EXPERTISE ARE GOOD TO HAVE?

- Bachelor’s degree in Marketing, Communications, or a related field.

- Knowledge of Youtube and other social media best practices

- Ability to manage and operate budgets in a fiscally responsible manner

- Ability to work with speed and agility: act quickly on trends and stay on top on global cultural events

- Solid understanding of social media KPIs and what makes the consumer tick

- Excellent multitasking and time-management skills.

- Have a keen eye for design and trends on social and possess a knack for storytelling

This is 6 months contract role based in Singapore, Hybrid Working Model

Job Description

• Perform large scale data analysis to identify trends and efficiency opportunities
• Support implementation and optimization for company monetization and platform solutions.
• Support GP sales users through our email customer service tools.
• Troubleshoot account issues where required and provide account administration support.
• Contribute to automation efforts and offer possible solutions to increase operational efliciencies.
• Perform other administrative and operational role related tasks such as: creating reports, presentations, communicating with stakeholders.

Requirements

• Creative problem-solving, analytical skills, comfortable handling and interpreting data.
• 3 years of work experience with Account Management, Ad Operations or Project Management (experience with AdX, AdSense, AdMob, and DFP a plus).
• Broad understanding of online advertising solutions (i.e. ad serving, monetization) and of key plations and trends (i.e. desktop, mobile, video).
• Advance knowledge of Microsoft Office Suite: Excel, Word, PowerPoint & SQL.

Key Job Scope (Events)

· Work closely with the clients to identify the clients’ needs and expectations

· Engage contractors to deliver good design concepts and design proposals

· Responsible for planning and project execution – monitor and inspect the progress of the project to ensure that it is being implemented based on good quality, finishings and standards, and that project is on schedule and within budget

· Coordinate with different trade contractors on their work schedules and ensure that safety management system is implemented on site at all time

· Attend to and resolve all site issues

· Upon completion of the project, analyse and scrutinize details as well as compile defects checklist and all other necessary documents and certifications for handover to clients so as to bring the project to a closure

· Arrange and prepare agenda / minutes for meetings, compile weekly reports including post events report, etc.

Key Job Scope (Marketing)

· Coordinate with sales/marketing and editorial teams on special design promotional materials

· Oversee web design with website creation and social media platforms to create awareness and direct traffic to the target audience

· Support web design to update websites and social media platforms on a regular basis, according to directions set by the editorial and sales teams, so as to harness marketing and advertising sales opportunities and/or enhance the benefits of readers’ interests

· Plan and implement creative strategies and promotional materials to further improve Company’s branding and image

Engage key clients and potential partners for branding and sponsorship

- To answer occasional phone calls from public

- Station on Site to attend to feedbacks

- Attend monthly site meeting and prepare minutes of meeting

- Need to do site administration work:

Purchase orders, compilation of Delivery oders, Workers attendance and Work pass and safety course attendance

- Minimum 2 Years experience in public relations service or hospitalities and tourism field

- 5-Day work week

Site Office Location:

Ang Mo Kio Industrial Park 2

50 metres walking distance from Ang Mo Kio Ave 1

Bus Stop No: 54101

We are seeking a talented and creative Designer to join our team. The ideal candidate will have a strong skillset in Adobe Illustrator, Adobe Photoshop, 3D visualization, Graphic design. The Designer will be responsible for creating visually appealing designs for various projects and collaborating with the team to bring creative concepts to life.

Key Responsibilities:

• Create high-quality designs using Illustrator, Photoshop, and other design software
• Develop 3D visualizations for projects
• Produce graphic designs for marketing materials, presentations, and digital platforms
• Collaborate with team members to brainstorm and execute creative concepts
• Ensure all designs align with brand guidelines and project requirements

Requirements:

• 1-3 years of working experience in a similar role
• Proficiency in Illustrator, Photoshop, 3D visualization, Graphic design, and Illustration
• Diploma in Design or related field
• Strong portfolio showcasing design work
• Excellent communication and teamwork skills
• Internship positions available

Candidates must have relevant experience in the Printing Industry

Candidates must be able to work Overtime when needed

Candidates must be able to perform task independently when tasked

Candidates will be assigned for courses deemed necessary for the Print Industry

Candidates must be able to perform print related task assigned to them.

Job Description & Requirements

Job scope:

- Manage a team of video producers to create a regular stream of video and written Chinese Christian content

- Create and execute an annual editorial calendar of Chinese Christian video content

- Collaborate with partners across Churches to find and produce fresh story angles

- Manage and grow social media platforms

Requirements:

- Strong, native command of the Chinese language

- At least 7 years’ experience overseeing and publishing editorial content for a digital video platform

- Experience managing a team of video producers

- Should be able to function as a director, camera operator or video editor

- Alignment with the Church beliefs and philosophy

Job Responsibilities

* Assist Project Leads in comprehending clients’ objectives, requirements, and preferences for each project.

* Contribute to the development of creative concepts and proposals aligning with client briefs and budget constraints.

* Coordinate with internal teams (creative, production, operations) to ensure smooth project execution.

* Source and oversee external vendors and suppliers, negotiating contracts and ensuring deliverables are met.

* Under Project Leads' supervision, manage all logistical aspects of events including venue selection, catering, audio-visual needs, and transportation.

* Conduct on-site event management, ensuring smooth execution and addressing any issues.

* Prepare post-event reports under Project Leads' guidance to evaluate project success and identify areas for improvement.

Job Requirement

* Outstanding communication and interpersonal abilities.

* Strong organization skills and keen attention to detail, capable of managing multiple projects concurrently.

* Creative thinking and adept problem-solving skills, with a proactive and solutions-driven mindset.

* Passionate about creativity, innovation, and delivering outstanding experiences.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified. Please send your CV to: [email protected] or whatsapp : 98715898

Malaysians may apply.

EA Personnel Name : Kaedon Lim

A World of Opportunities Awaits

Company Name: Dusit Thani Laguna Singapore

Job Title: Communication Centre Agent

JOB DESCRIPTION

• Reporting to Assistant Front Office Manager, this role is responsible to ensure that all calls received are answered quickly and that a prompt follow-up is done correctly. Their tone of voice, politeness & dynamism must be outstanding.
• Manage Communication Center and deliver the highest quality of standards.
• Receive all the calls from outside the resort and coordinates the internal calls.
• Ensure that all tasks performed are procedurally correct, timely, and of consistent quality.
• Act quickly and efficiently, following the guest requests and instructions received by her/his supervisor.
• Handle Wake-Up Calls, Guest Messages, In-Room Dining orders.
• Responsible to ensure that all phone calls are answered within 3 rings; he/she will then find the polite and tactful way to keep on hold a guest when it is required.

JOB REQUIREMENTS

• Minimum Certificate in hotel management, Business Administration, or relevant discipline.
• Minimum of 1 years relevant experience in a similar capacity.
• Basic knowledge in using OPMS and all related systems.
• Good knowledge of Microsoft Office programs.
• Enthusiastic and self-motivated

BENEFITS

• Company Transport Pick-up/Drop-off Provided
• Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
• Employee Room Rate Globally, Learning & Development Opportunities, Staff Recognition Award

*Only shortlisted candidates will be notified.

Dusit Thani Laguna Singapore also offers many other career opportunities in our operations that might be of interest to many others. We are delighted to meet any of your friends, associates including relatives who might be keen to explore a career with us. Start by connecting them to talk to us TODAY!

By expressing your interest and submitting an application with Dusit Thani Laguna Singapore, you agree that the personal data that you have submitted will/may be used and disclosed by our group of companies for the purpose of processing your employment including the evaluation of your suitability, background screening, contacting you regarding your employment and notifying you for future career opportunities. You shall be deemed to have agreed and acknowledged that in the course of the collection, use, and disclosure as described above, relevant personal data may also be transferred outside Singapore.

Date: 16 May 2024 to 19 May 2024

Venue: Singapore Expo

✅No experience required.

Multiple roles available: Usher, promoter & cashier

REQUIREMENTS:
• All educational backgrounds are welcomed

• Candidates MUST commit from 16 April to 19 April
• Take initiative to complete tasks given
• Fun-loving & team player

As Catering & Events Sales Coordinator, you’ll assist with revenue generation of the hotel and providing administrative service for the hotel sales team – monitor sales activities and events in line with annual sales and marketing plan, achieve/exceed budget and sales strategy and monitor results to ensure they are achieved.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Maintain regular contact with IHG hotels in Singapore and regional reservation office
• Assist superior in managing all employee related matters such as recruiting, counselling and coaching
• Build rapport and strong relations with employees
• Attend regular sales meetings and all sales department mail to maintain a correspondence database
• Entertain clients and provide proper customer service
• Develop and maintain strong relationships with key clients, business generators, meeting and convention planners, corporate accounts and other producers closely allied to our hotel
• Plan and conduct familiarization tours and site inspections

What we need from you

● A minimum qualification in Diploma in Hospitality & Tourism Management

● Confident in handling cold calls, email writing and responding to client's enquiries

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

This is a 12-months contractual position.

• You will be working on Cross-functional external communications. Acting as a trusted Communications advisor focusing on advancing and protecting the image and repuation of the company and helping to meet the corporate and business objectives.
• You will collaborate across local, regional and global teams to share stories in new, creative ways to build innovation and trust credentials for the company's brand.
• Enhance the company's thought leadership in AI, cloud and security through campaigns that create momentum for the company's commercial and consumer offerings.
• You will reach out to relevant audiences by broadening the media and influencer mix, while leveraging owned channels and earned media in creative ways. You will drive global and local company moments through storytelling opportunities that use data and insights, and feature local customer innovation.
• As a trusted communications advisor you will always be working on Employee and Executive Communications, sharing the company's vision and values through employee and executive communications and events.
• You will collaborate internally with key stakeholders and senior leaders to drive an over-arching cadence of communications and programs to employees to inform, educate, and align them on strategic priorities

Requirements:

• At least 5 years of communication (internal & external) experience either in a PR agency or in-house. Prior Technology exposure would be an advantage but not required
• Effective writing skills
• Industry knowledge of/or passion for AI would be an advantage

- To answer occasional phone calls from public

- Station on Site to attend to feedbacks

- Attend monthly site meeting and prepare minutes of meeting

- Need to do site administration work:

Purchase orders, compilation of Delivery oders, Workers attendance and Work pass and safety course attendance

- Minimum 2 Years experience in public relations service or hospitalities and tourism field

- 5-Day work week

Site Office Location:

Ang Mo Kio Industrial Park 2

50 metres walking distance from Ang Mo Kio Ave 1

Bus Stop No: 54101

Responsibilites:

Product Configuration

• Responsible for configuring events accurately into our in-house ticketing system.
• Liaise with other departments to ensure that the events information is accurate anddisseminated to clients.
• Assist the Account Executive in managing client’s requirement, configuring their tickets sales, etc.
• Assist in re-configuration if any additional changes/requirements are needed.
• Input of daily time sheet data for monthly management reports.
• Perform any other duties as assigned by the Manager.

Venue Support

• Perform event day operations including ticket sales, collection, and entry management.
• Daily reconciliation of ticket sales.

Requirements:

• GCE "O" /"A" Level/Diploma or higher
• A team player, task oriented and possess good communication skills and customer service skills.
• Independent while building relationships with colleagues and customers.
• Able to handle pressure in a fast-paced environment.
• Positive, possess a “Can Do” attitude and cheerful personality.
• Must be able to converse in fluent English.
• Experience with Microsoft Office Suite of Applications
• Knowledge of Microsoft Illustrator and/or Photoshop will be an added advantage.
• Able to perform rotating shift schedules including weekends and public holidays.
• This is a 1 year contract role.

A Day in the Life:

• support business units with market intelligence and research for potential biz leads, competition and market opportunities
• Data-mine key client contacts of business units and maintain data currency
• Generate guided marketing communications materials for circulation to clients as part of company consistent marcom interaction with clients
• Thru the above, act as the first point of contact for potential business leads and enquiries
• Update and refresh company’s marketing credentials and communication materials on a regular basis

Who We Are Looking For:

• At least a Diploma in Event Management or equivalent
• Minimum 3 years project management experience in events
• Self-motivated and results-oriented
• Strong interpersonal and communication skills

Manager – Social Media & Community Management

Star Alliance is the world’s largest airline alliance.

The vision of Star Alliance is “to be the leading global alliance for the high value international traveller and the mission of the organisation is “to contribute to the long-term profitability of its members beyond their individual capabilities.” The Star Alliance office in Singapore, coordinates the global activities of the alliance including managing joint projects on behalf of its 26 member airlines.

Based in Singapore, the Manager – Social Media & Community Management is a position that reports directly to the Director Communications & Marketing. Responsible for social media as a critical brand building and customer communications channel, the manager and his/her team will play a critical role in delivering the value provided by Star Alliance to the member airlines. This position requires a seasoned professional with a strong background in marketing and social media management.

This job opportunity is based in Singapore.

The Communications & Marketing business unit consists of marketing, communications, branding, social media and events functions. The team focuses on improving the visibility and the awareness of Star Alliance’s brand.

This is a high-profile role for the successful candidate to manage Star Alliance’s social media communications and community management functions.

Job Summary

Social Media Management:

• Social Media Strategy: Develop and implement effective social media strategies to achieve marketing goals.
• Content Creation and Curation: Generate creative and engaging content for all social media channels. Maintain content calendars and schedules for consistent posting across all platforms.
• Collaboration: Work closely with marketing and communication teams to align social media strategies with overall marketing goals. Collaborate with influencers, partners, and other stakeholders to expand reach and engagement.
• Agency Management: Collaborate with the social media agency to create visually appealing graphics and multimedia content, and strategically relevant communication messages.
• Analytics and Reporting: Track and analyze key performance indicators (KPIs) to measure the success of social media campaigns. Provide regular reports on social media performance and make data-driven recommendations for improvement.
• Stay Up-to-date and Compliant: Stay informed about changes in social media algorithms and adjust strategies accordingly. Ensure all social media activities comply with relevant regulations and guidelines.

Community Engagement:

• Fostering a community: Maintain a strong online community by responding to comments, messages, and mentions. Identify positive brand mentions and turn them into brand building opportunities and conversations on social media.
• Troubleshoot: Address customer queries received on various channels, including social media, and collaborate with internal teams to resolve promptly and communicate back.
• Process Owner: Own and improve the process of funneling customer queries from all channels, and segregate and manage/solve them as per the defined resolution matrix.
• Partner Management: Own the relationship with backend partner, develop FAQs and other material to aid customer query resolution. Train partners as necessary.
• Innovative solutions: Evolve community management with digitalisation and innovative solutions to enhance customer query resolution.
• Data Analysis & Reporting: Track performance and report results periodically.

Your Profile

• A minimum of 4 years work experience in a Social Media & Community Management role
• Bachelor’s degree in Marketing, Communications, or a related field.
• Strong understanding of social media platforms, algorithms, and best practices.
• Excellent written and verbal communication skills.
• Proficient in social media management tools and analytics.
• Creative mindset with the ability to think outside the box.
• Strong organizational and multitasking skills.
• High level of proficiency in English is essential, as it is the sole language used for communication with Star Alliance Member Airlines and other external stakeholders

We Offer

• Full-time position
• Unlimited contract
• Flight benefits
• Staff team events

This is a unique opportunity for highly skilled professionals to apply their talent, creativity and dedication to a global team focused on delivering value to frequent international travellers who travel on our member airlines.

If you believe you are the perfect candidate then give us the opportunity to get to know you by submitting your application.

Overview of Duties

• Ensure effective and efficient operation of the lounge reception desk.
• Provide exceptional service, ensuring total customer satisfaction to our guests at all times.
• Be an ambassador of Accor Hotels and the Qantas Airways brand.

Main Responsibilities

• Provide a warm welcome as first point of contact for lounge guests.
• Monitor lounge entry according to policy requirements.
• Ensure guest experience is seamless from check-in to lounge hosting. Assist with lounge service when required.
• Respond to customer queries and follow up with partner airlines as required.
• Provide services to our guests in relation to their flights in adherence to the lounge procedures.
• Develop positive communication with airlines for good business relationships and understanding of their guests and flights that utilises the lounge.
• Monitor, log and announce all flight departures and delay updates as required.
• Ensure effective communication of new and updated information regarding policies, and general lounge information.
• Conduct delay management, including organising re-bookings, and keeping customers informed of changes; and advising Customer Journey Managers along with effective use of service recovery tools.
• Ensure strict procedures are followed in regards to guest transportation, luggage collection and storage, and guest confidentiality.
• Arrange guest transportation to and from the lounge for guests requiring mobility assistance.
• Carry out reception duties as required.
• Maintain a professional rapport with colleagues and guests.
• Ongoing open communication and reporting as required by the Managers and stakeholders.
• Visually inspect the lounge and surrounding vicinity to ensure the areas are clean and tidy at all times and take action to ensure this meets our standard.
• Act in accordance to relevant service standards in all dealings with colleagues and people external to Qantas Airways.
• Any other assigned duties.

Experience & Skills

• Minimum Diploma in Tourism/Hospitality or equivalent.
• Minimum 3 years of related experience preferably in Concierge/Hospitality/Hotel/Lounge/F&B operations.
• Experience in F&B, hosting, order taking and serving.
• Required to acquire and be competent in internal systems
• Proficient in MS Office - Word, Excel and Powerpoint.

Responsibilities

Generate new business by expanding existing accounts

Effectively managing existing client relationships to retain revenue

Use relevant marketing tools and platforms such as Google Analytics to understand clients’ digital marketing performance and propose solutions to clients

Evaluate and prepare business plans for key accounts.

Manage accounts through entire sales process; business development, prospecting, and specifications through contract negotiations, signing, and post-sales support

Deliver an accurate weekly, monthly & quarterly forecast of business

Partner collaboratively with channel partners in order to understand their business, creatively adopt programs to drive new revenue, and expand business partner relationships

Skills

Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma

Candidates with 1 year in sales related experience or no experience are welcome to apply as training will be provided.

A strong work ethic, positive attitude, and genuine desire to learn

This will be a 7 Months contract based in SIngapore, Working Location West Side

We are actively seeking for top-tier talent capable of bringing expertise to the Communications team, of our client, the leading Superapp in their industry.

About the Role:

This role offers a unique opportunity to collaborate directly with senior executives, gaining exposure to high-value sectors such as tech, fintech, mobility, and deliveries, with a target audience extending beyond Asia to international and US-based audiences.

Core Objectives:

• Drive proactive storytelling across product and tech through paid/owned/earned channels.
• Support executives in external engagements.
• Oversee corporate communications review processes, including press room management, reporting, and media relationship management.
• Provide support for key campaigns and media activities.

Essential Experience/Criteria:

• Bachelor’s degree or equivalent
• Minimum 7 years of experience in Technology PR, media relations, crisis/issues management.
• Experience working in a regional or global team within a fast-growth company.
• Excellent command of English (written and spoken).
• Hands-on and motivated by challenging work.

Desirable Experience/Criteria:

• Content marketing or integrated marketing experience.
• Preferred experience in the consumer technology and internet sectors.
• Comfortable with data and able to translate it into easily understandable information.