Customer Service Officer (MNC / Warehouse)
9 hours ago
Industry: Logistics
MNC Environment
Permanent role (AWS Guaranteed + VB + Quarterly Bonus)
Responsibilities:
Ensure customer’s orders are pro..
Industry: Logistics
MNC Environment
Permanent role (AWS Guaranteed + VB + Quarterly Bonus)
Responsibilities:
- Ensure customer’s orders are processed in a timely and accurately manner
- Ensure reports are submitted on a timely to established customer’s schedules
- Investigate root-cause of operation incidents and service failures, make recommendation to the CS Managers / Management for improvements
- Liaise and update customer closely to resolve customer orders or shipments related issues
- Initial cycle count as per schedule
- Ensure proper keeping of cycle count sheet for audit trail purpose
- Be responsible in reconciling all stock discrepancies
- Inventory Management for Customer’s WMS system
- Ensure all billings are done timely & accurately with all necessary supporting documents
- Collate and compute the monthly KPI report
- Achieve & maintain consistent KPI, make suggestions to improve when necessary
Requirements:
- Customer Service Orientated and team player
- Product and System knowledge & MS Office Skills
Job ID: LRYWW876
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Kindly email your resume in a detailed Word format to [email protected]
We regret that only shortlisted candidates will be notified
People Profilers Pte Ltd
20 Cecil Street, #08-09 PLUS Building Singapore 049705
+65 6950 9747
EA Licence Number: 02C4944
Registration Number: R1100011
EA Personnel: Carlo Antonio Dela Cruz
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