Responsibilities:
Operations:
- Oversees the orderly and timely execution of all warehouse activities and constantly working or taking lead on continuous improvement initiatives.
- Manage and oversees both DC and eDC daily output. Manage the capacity (equipment, manpower and all resources), planning, backlog and projects.
- Work closely with HQ office and stores to ensure all stock deliveries are done timely to support both online and Offline (“O+O”) promotions.
- Work closely with external vendors or related 3rd parties on any related services, activities or service performed to ensure operation are in order or achieve the required performance and result.
- Establish and implement KPIs and conduct regular reviews to ensure that it stays relevant and effective.
- Set up SOPs and other operation guidelines to drive greater efficiency and improvements.
- Ensure health, safety, security, quality control and environmental and sustainability policies are adhered to
- Ensure security of inventory and minimize losses.
- Oversee proper maintenance of all DC and eDC equipment and system.
- Taking preventive measure or corrective actions across all related issues or challenges.
2. Inventory Management
- Manage cycle count and stock count activities
- Ensure stock and post pick accuracy
3. Budget
- Effective planning of manpower to ensure the orderly and timely execution of operational activities
- Ensure all associated cost items are managed within approved budget
Leadership
- Provide effective leadership to lead the team members and to motivate them to achieve operational effectiveness and efficiency.
- Identify trainings for warehouse personnel to motivate and to develop staff’s potential.
- Liaise with other departments (e.g., IT, HR, Trading & Finance) to obtain timely information and to effectively communicate to warehouse staff.
- Ensure staff adhered strictly to operational procedures and revise where necessary on a regular basis of all the warehouse procedures.
- To monitor staff’s discipline and responsible for their annual work performance review.
- Responsible for reporting KPIs to relevant internal parties.
5. Warehouse Health and Safety (“WHS”)
- Ensure compliance to health, safety policies in accordance to Group Policies.
- Co-chair in-house WHS meeting.
6. Any other responsibilities as assigned by management
- These may include project management on new system implementation and negotiation of contracts for logistic services.
Requirements:
- Degree / Diploma in Logistics or Supply Chain Management
- Minimum of 8 years working in a warehouse environment
- FMCG warehouse experience is a must
- Experience in implementation and operation of automated stock picking system will be an advantage
- Possess integrity, meticulous and self driven with a passion for continuous improvement
- Flexible but focused
- Ability to adapt in a fast-paced environment and to work under pressure
- Willing to “Hands-on”
- Able to multi task and meet tight deadlines
- Possess leadership qualities to manage and lead a warehouse team of minimum 60 headcounts which include sub-contractor’s resource
- Proficient in MS Office and Warehouse Management System
- Sound knowledge in logistics management and best practices
- Data savvy and digitally inclined
- Familiar with omni-channel retail business practices
