Job Title: Store Manager / Office Manager

About Us: Mox & Lotus is Asia's premier retailer specializing in trading card games and collectibles. We are dedicated to providing exceptional customer experiences and fostering a vibrant community around hobby gaming.

Job Overview: We are looking for a highly-motivated individual to oversee the operations of our store and office at our Singapore Headquarters. As a highly reputable player in the industry, we hire based on integrity and aptitude.

Job Location & Hours: We operate from 2pm - 10pm on Mondays to Fridays, 12pm - 10pm on Saturdays, and 12pm to 8pm on Sundays. Full-time and part-time positions available, flexible schedule. Our work location is at 215 Bedok North St 1, #02-85, S460215, a short walk from Bedok MRT.

Key Responsibilities:

• Overseeing and managing the day-to-day operations of the store, including the development and implementation of opening and closing procedures to ensure smooth and efficient operations. Responsible for driving optimal performance on the sales floor by enhancing the customer experience and maximizing profitability.
• Leading human resources functions such as recruitment, onboarding, training, and performance management, including making hiring and termination decisions. Managing staff schedules, assigning roles and responsibilities, and establishing clear performance expectations through defined quotas and KPIs.
• Maintaining control over inventory levels, conducting regular stock counts, and ensuring proper stock rotation in line with seasonal changes, promotions, and sales initiatives. Overseeing the execution of shop specials and ensuring product availability to meet customer demand.
• Enforcing high standards of customer service by setting clear expectations for staff behavior and performance, and ensuring adherence to security and safety protocols. Developing and implementing emergency response procedures, including lockdown strategies, while ensuring full compliance with health and safety regulations.
• Managing loss prevention through effective security practices, monitoring and auditing inventory levels, and ensuring proper documentation. Addressing damaged or defective merchandise promptly and efficiently to minimize impact on profitability.

Requirements:

• Integrity, Honesty, and Good Aptitude is our #1 consideration.
• Relevant Experience in Store Management and Office Management.
• Leadership – Ability to inspire, motivate, and manage a team effectively.
• Customer-Focused – Strong dedication to delivering excellent customer service and resolving issues promptly.
• Organizational Skills – Highly efficient in multitasking and managing daily operations.
• Communication – Clear and confident in interacting with staff and customers.
• Sales-Driven – Strong understanding of sales strategies and a focus on profitability.
• Financial Acumen – Experience managing budgets, KPIs, and inventory to drive results.
• Problem-Solving – Quick decision-making and adaptability to challenges.
• Attention to Detail – Ensures accuracy in inventory, operations, and store presentation.
• Team-Oriented – Fosters a positive and collaborative work environment.
• Reliability – Dependable, punctual, and committed to the role.

Benefits:

• Competitive compensation package with the possibility of executive-level progression.
• Positive and supportive work environment with a focus on teamwork and excellence.

How to Apply: Join our team at Mox & Lotus and contribute to our mission of delivering exceptional service to hobby enthusiasts. To apply, please submit your resume and a brief cover letter to [email protected]. Thank you!

1. Human Resources Assistance

· Recruit & select staff that meet set expectations and are suited to work in a customer-oriented environment.

· Create good working environment and develop subordinates by identifying areas that needs training and action to support it.

· Orientate and train employees and ensure everyone has a complete understanding of the company’s policies by using the operations training manual.

· Manage an efficient team of service staff by taking an active interest in their welfare and development.

· Coach, train and supervise staff to operate stations.

· Develop and motivate team members through capability development.

2. Operational Assistance

· Ensure daily opening and closing duties in the outlet are properly executed.

· Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method.

· Perform inventory checks and product ordering.

· Maintain high level of customer service as per QSC standards.

· Ensure overall store image is maintained and the brand is always well represented.

· Plan roster for operations staff.

· Monitor opening and closing duties of the outlet.

· Communicate daily and act as liaison between operations staff

and management.

· Ensure that POS system is always operational and accurate.

· Provide co-ordination and services for both kitchen and service.

· Report on time, in proper uniform and grooming.

· Maintain workplace safety and health policies and procedures.

· Provide suggestions or develop new SOP to improve operation and employee duties for the betterment of the customers.

· Execute any other duties as requested by immediate superiors.

3. Financial Assistance

· Achieve Business KPIs set by management.

· Achieve monthly sales target and report daily sales and cost of labour of the outlet to the office though the roster.

· Ensure that the outlet budget is strictly adhered to and that all costs are controlled including shop expense, cost of goods & cost of labour.

· Reduce food, beverage and stocks wastage in the outlet.

· Managing of daily sales transactions and cash float.

· Monitor handling of dining vouchers, discount, cash, petty cash and tips in the outlet. Adhere to company’s cash handling policy and guidelines.

· Manage overall manpower planning, including planning daily duty roster to ensure optimum use of manpower in the outlet.

· Verify & process daily and monthly roster for accurate payroll execution.

4. Administration Assistance

· Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations.

· Maintain an attractive and an orderly appearance in the outlet.

· Prepare the daily sales report.

· Monitor proper ordering, receiving, storage procedures are being followed.

5. Promotion Assistance

· Motivate, guide and train the staff in upselling the food and beverage items.

· Attend to guest requests and attend to guest complaints as required. Resolving this at store level though service recovery.

· Ensure that all staff are properly informed daily via ‘roll call’.

Benefits

· Staff Discount

· Medical Benefits

· Meal Benefits

· Career Progression

· Flexi Health Benefits

· Performance Incentive Bonus

Job Description

• Provide customer service in accordance with Bata’s service standards
• Optimize sales opportunity alongside customer satisfaction
• Offer product expertise to assist customers in their enquiries and choices
• Familiarize with promotional activities and advice customer accordingly
• Project a healthy and well-groomed image as our representative of Bata
• Maintain the POS / Cashier with utmost care and ownership
• Ensure accurate payment and return of change to customers
• Ensure the accurate receipt of goods from Warehouse and other Stores
• Ensure prices of products are accurate
• Ensure products on display are well maintained and stock-up according to standards
• Ensure documentation of products are accounted for and accurately maintained
• Deliver sales and profitability target
• Ensure delivery of 100% customer satisfaction
• Ensure consistency in customer service
• Achieve sales targets set for the store
• Achieve MSI and conversion metrics as per Company benchmark
• Coach and provide guidance to Sales Associates on Product and Customer Services

Job Requirements

• At least 3 Year(s) of related working experience in retail (Shoes/Fashion/Apparels related) is required for this position.
• Well-groomed and friendly personality
• Service oriented with a positive attitude
• Customer-focused with strong communications and interpersonal skills
• Willing to work retail hours (shift, weekends and public holidays)

By submitting any application or resume to us for consideration, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to our company for our consideration.

We are representing our client in the Foods Trading industry to hire for a Procurement Manager.

[Job Role]

• Develop cost-effective procurement strategies for food products.
• Build strong supplier relationships to ensure reliable supply and favorable terms.
• Oversee purchasing activities, ensuring policy compliance and timely deliveries.
• Analyze market trends to identify cost-saving and supply chain improvements.
• Lead the procurement team to meet company goals.
• Collaborate with Sales and Logistics for smooth operations and inventory management.
• Manage the procurement budget effectively.

[Requirements]

• Proven procurement experience, preferably in food trading.
• Strong negotiation, analytical, and leadership skills.
• Knowledge of local and global food sourcing markets.
• Excellent communication and stakeholder management.

Interested candidates, please apply here.

EA Personnel (Koh Pei Wen)

EA Reg: R23115205

APBA TG Human Resources Pte Ltd

EA License: 14C7275

Job Description:-

• Take customer orders with patience, friendly and accurate
• Collect payment from customers and perform cashiering duties
• Attend to customers' queries at the cashier counter
• Implement current promotional events during the checkout process
• Provide quality customer service experience
• Basic housekeeping duties
• Manpower planning (such as weekly scheduling according to operation needs)
• Inventory management (such as monthly stock take and reducing wastage)

Job Requirement

• Preferably 3-5 years experience in F&B

Job Description

• Be the 1st-in-charge of the store to oversee and ensure smooth daily operations
• Responsible for the profit & loss of the store and implement appropriate cost control measures
• Manage the store’s budget and forecasts to meet or exceed management expectations
• Maximize profitability of the store by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority
• Maintain and improve the overall performance of the store on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for the customers
• Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
• Drive operational efficiencies of the store by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Control labour through effective manpower scheduling and monitor leave of staff
• Actively involved in hiring process by identifying and selecting candidates for junior positions
• Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to, termination of employment
• Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated
• Handle all store administrative duties
• Any other jobs or duties assigned by the Senior Store Manager from time to time

Job Requirements

• Minimum of 5 years management experience in Food & Beverage industry
• Possess sound leadership qualities and ability to manage service staff
• Competency in Microsoft Office applications (Excel, Word and PowerPoint)
• Excellent communication & interpersonal skills; able to build lasting relationships with guests.
• Possess good organizational and management skills; able to lead and inspire staff

Job Description & Requirements

• Oversee the daily store operations and its manpower planning

• Hire, train, motivate and manage the team to achieve the best results

• Responsible for admin duties in the outlet including but not limited to inventory management, sales forecast, invoices consolidation, generate reports such as sales report or costing report and attend management meetings

• Conduct monthly inventory checks in operating equipment and supplies

• Work closely with relevant personnel at all levels by maintaining an effective communication, to ensure smooth execution of various activities/promotions

• Ensure smooth operations of the store with compliance to product quality, hygiene & safety standards

• Appraise employees for their performance regularly and provide feedback to improve performance

• Involve in investigation of issues relating to customer feedbacks on service and product quality

• To maintain a sound knowledge of the menu and presentation standards for food and drinks

• Ensure that the handover, closing and opening procedures are complete in each shift

• Perform other duties/tasks as required

Requirements:

- Minimum 1 year of experience at supervisory role in managing a Cafe/Restaurant/Fast food sector or other sectors

- Good people management skills, strong communication skills and hands-on duties

- Ability to prioritize tasks and manage time effectively

- Desire to work in a fast-paced environment and work well under pressure

- Pleasant, mature, outgoing, meticulous with good interpersonal skills

* People who are looking for a place for career growth and providing professional service are encouraged to apply

* Attractive remuneration and benefit package

* Position available at different locations

Purpose/ Mission:

The main accountability of the store manager is drive store profitability while maintaining staff productivity and fostering an active selling environment. The

same can be explained as follows:

1. Meeting or exceeding store sales and profit targets.
2. Managing all resources within the store to provide customers with a leading shopping experience.
3. Driving the proper execution of established policies, procedures, initiatives and directives.
4. Be the key person between store team and District Manager to relay information and provide feedback concerning the store.

Accountabilities:

Primary

Group competencies:

• Customer Focus
• Sales Orientation
• Products & Sports / Fashion Expertise
• Business Acumen
• Driving Sales
• Performance
• Pro-activeness and Teamwork

Functional competencies:

• Understanding of PnL
• Commercial Astuteness
• Influencing & communication
• Planning & Organizing
• Relationship and people management
• Analysis and problem solving
• Self-motivation
• Learning focus
• Product knowledge
• Digitally savvy

Sales & Business Acumen

1. Take full ownership of the store and its commercial success.
2. Manage the controllable operating expenses to keep within the agreed budget.
3. Analyze relevant data to probe and challenge the status quo.
4. Address identified improvement areas, involving the District Manager or other Retail Back
5. Office partners as needed.
6. Drive continuous improvements in the store’s sales, productivity and profitability.
7. Ensure the legal and financial integrity of the store

Customer Service

1. Lead service by example, maximizing the amount of time spent selling and leading team
2. members on the sales floor.
3. Ensure there is always a manager on duty on the sales floor, focusing team members on
4. the customer and on selling when you are not able to assume the responsibility yourself.
5. Schedule staff so as to properly serve customers, drive sales and execute tasks.

Brand and Products

1. Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values.
2. Ensure proper in-store Brand execution according to established standards and
3. directives.
4. Ensure all store team members are trained on Foundational and Seasonal Brand and
5. product knowledge.

Operations and Processes

1. Manage all store operations in a systematic and efficient manner, as per established policies and procedures.
2. Manage the annual leave plan of the store, ensuring sufficient manpower for the operations.
3. Direct the shop operation on a daily basis to ensure delivery of commercial targets.
4. Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in the store.
5. Ensure merchandise deliveries are processed on the same day they arrive and the store’s entire product offer is made immediately available and easily accessible to customers on a consistent basis.
6. Ensure cash register transactions are processed quickly and accurately.
7. Lead and implement all applicable loss prevention policies and procedures.
8. Maintain a safe and productive shopping and working environment.
9. Implement seasonal/quarterly merchandise launch and in-store marketing promotion.
10. Participate in planning & presenting monthly team meetings.
11. Work with Merchandising Team and Warehouse Team to ensure stock availability and delivery to achieve sales targets.
12. Inventory management - Prepare, manage & execute accurate bi-yearly stock take to avoid product shrinkage.
13. Provide monthly consumer and retail feedback to all retail adidas related teams.
14. Ensure offices and stockroom are clean and provide for a good working environment.
15. Work with Manager, Retail Operations to execute Mystery shopper program and implementing corrective actions plans.

Teamwork and Leadership

1. Manage and coordinate the recruitment with HR/District Manager and ensure training of
2. store team members.
3. Ensure all HR policies and procedures are adhered to.
4. Create a high performance culture by setting clear expectations, analyzing performance
5. and giving appropriate and prompt feedback, including actively managing poor
6. performance.
7. Work with the District Manager to identify and develop select strong performers with
8. potential for growth along the Retail Field Career Ladder.
9. Share best practices to drive the collective performance of all district stores.
10. Complete all applicable training programs and effectively apply the learning on the job.
11. Seek coaching and learning opportunities to continually improve your performance
12. development and increase performance.
13. Plan and implement the Recognition Program.
14. Ensure staff receive on the job coaching, mentoring & education.

Professional background/ Experience:

Functional: Minimum 3 years experience in Store Management and in

a supervisory role

Industry: Preferably in apparel/ fashion/ FW or FMCG Retail

Exposure: Sports, Fashion

Education:

• Degree or Diploma in
• Retail Management / Marketing

IT:

• Outlook: Advanced
• Word: Advanced
• Excel: Advanced
• PowerPoint: Advanced

Language skills:

• English: Advanced
• Local Language: Fluent

JOB PURPOSE

To be the owner of the business, a Company Brand Ambassador and a business leader, accountable for overall store performance.

To guarantee an extraordinary Client experience, being present on the sales floor, leading and supporting all activities to achieve store targets.

To manage and coach the store team and to ensure succession plans and internal growth.

RESPONSIBILITIES

BUSINESS

• Drive and maximize sales performances
• Propose and develop business plans
• Drive the store team to exceed their KPIs
• Represent the Company on the local market, identifying new opportunities to increase customer footfall, attracts new Clients and builds a loyal relationship with the brand
• Be present on the sales floor, ensuring a proper approach and service to the Clients.
• Foster the Omni Channel development through the team
• Meet the store operating budget, controlling store expenses

CUSTOMER

• Foster a Client centric mindset by developing and maintaining solid Client relationships
• Guarantee an excellent Client satisfaction and the highest level of Client service
• Implement, in partnership with other company functions, clienteling initiatives and events, securing Client loyalty and increasing Client spending
• Foster a strong private appointment culture

TEAM

• Promote an entrepreneurial and team spirit using effective communication, ensuring efficient organization and professional growth
• Ensure the team is always prepared and updated on the Prada Group main information, product knowledge, local market, competitors, policies and procedures
• The ideal Store Manager is able to attract and recruit the best talents available on the market through networking and scouting

RETAIL

• Develop a proper sales strategy, in cooperation with the Retail Merchandising, Visual Merchandising and Retail Operations teams
• Ensures that the display attracts Clients and maximizes sales in accordance with Company guidelines
• Participate in the buying session when requested and in any case he/she provides effective product feedback based on store needs
• Ensure synergy and cooperation between front and back of house
• Is responsible for the enforcement of Company procedures on cash activity, inventory, logistics and all the main reporting activities requested by the head office

EVENTS

• Cooperate with the Retail Events Office for the organization of local events and defines a challenging and realistic target per Client, proposing new opportunities for local events in partnership with local Stakeholders and Influencers

KNOWLEDGE AND SKILLS

• Business driven
• Leadership and team management
• Ability to motivate and persuade people
• Strong customer service mindset
• Natural ability to welcome our client
• Confident, enthusiastic and positive
• Mature and assertive
• Organized and detail oriented
• Local and English languages are a must
• Market and product knowledge/passion
• Business/Retail Management degree or equivalent is a plus
• Interest in luxury/fashion, art and design

1. Human Resources Assistance

· Recruit & select staff that meet set expectations and are suited to work in a customer-oriented environment.

· Create good working environment and develop subordinates by identifying areas that needs training and action to support it.

· Orientate and train employees to ensure that each individual has a complete understanding of the company’s policies by using the operations training manual.

· Manage an efficient team of service staff by taking an active interest in their welfare and development.

2. Operational Assistance

· Ensure daily opening and closing duties in the outlet are properly executed.

· Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method.

· Maintain high level of customer service as per QSC standards.

· Ensure overall store image is maintained and the brand is always well represented at all times.

· Monitor opening and closing duties of the outlet.

· Communicate daily and act as liaison between operations staff

and management.

· Ensure that POS system is operational and accurate at all times.

· Provide co-ordination and services for both kitchen and service.

· Report on time, in proper uniform and grooming.

· Provide suggestion or develop new SOP to improve on operation.

· Execute any other duties as requested by immediate superiors.

3. Financial Assistance

· Achieve Business KPIs set by management.

· Monitor food and stocks wastage in the outlet.

· Managing of daily sales transactions and cash float.

· Monitor handling of vouchers, discount, cash, petty cash and tips in the outlet is adhere to company’s cash handling policy and guidelines.

· Verify & process daily and monthly payroll (Timesheet).

4. Administration Assistance

· Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations.

· Maintain an attractive and an orderly appearance in the outlet.

· Prepare the daily sales report.

· Monitor proper ordering, receiving, storage procedures are being followed.

5. Promotion Assistance

· Motivate, guide and train the staff in upselling the food and beverage items.

· Attend to guest requests and attend to guest complaints as required.

Ensure that all staff are properly informed on the promotions and information.

Skills

· Possess effective management skills.

· Possess capability to lead, motivate and manage subordinates.

· Good command of spoken English.

· PC literate with knowledge in MS Office.

Education

· Min. Diploma in F&B management or any related fields.

Experience

· At least 3 years of experience management in Food and Service Operations.

Benefits

· Staff Discount

· Medical Benefits

· Meal Benefits

· Career Progression

You get to enjoy 5-day work week. Join Ippudo and you will enjoy the fun in our family!

Job Duties:

Customer Focus:

• Bring customers to their tables.
• Serving of food and beverages
• Clearing and setting up of tables
• Preparation of condiments, beverages and desserts
• Sending of bills and cashiering
• Wiping of utensils
• Cleaning of store – mopping, sweeping, wiping of glass and mirrors, etc.
• Attending to customers’ needs
• Answering phone call and customers’ inquiries
• Making daily sales report and updating maintenance report
• Recording food loss and handling of cash
• Item management (ingredients, products, etc.)
• Store Management (equipment, petty cash, etc.)
• Ordering from suppliers, maintaining inventory list and stocktaking
• Training and coaching of staff
• Planning of schedules and section planning
• Learn about food and beverage knowledge, and company’s culture
• Leading store’s daily meeting – reviewing operations and sales
• Handling and resolving incidents and customers’ complaints
• Reporting to the Store Manager/District Manager
• Communicate and share information with staff as well as departments in HQ
• Providing suggestion and feedback regarding store operations and promotions
• Interviewing and selection of part time employees
• Analyse sales report and sales figures
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• Candidates must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Food & Beverage Services Management or equivalent
• At least 1-2 year(s) of working experience in the related field is required for this position
• Good interpersonal and communication skills
• Independent, self-motivated, resourceful and reliable
• Problem solver and has passion to think out of the box to achieve desires outcome
• Able to work efficiently under pressure

Benefits:

• 5-day work week
• Variable bonus
• Attendance award
• Meal provided
• Birthday voucher
• Staff Discount
• Leave
• Medical benefits
• Long Service Award

• Lead and oversee the team responsible for establishing supplier agreements, considering sales and operational requirements.
• Provide the Asia Pacific regional organization with a comprehensive portfolio of service providers offering sea freight and intermodal services.
• Conduct research on market developments, suppliers used by competitors, and market rates, and take action based on findings.
• Develop and strengthen relationships with existing and new suppliers at various levels within the assigned area.
• Collaborate closely with various parties (suppliers, other offices, forwarders, and agents) in rate offers and negotiations.
• Organize and maintain supplier information, rates, and surcharges within our Internal Vendor System.
• Monitor and manage the expiration of various rates in the Vendor System.
• Execute and oversee all rate negotiations with suppliers in the designated area.
• Identify opportunities to optimize the supplier portfolio.
• Manage, support, and facilitate the regional procurement team in their daily activities.
• Assist the superior with additional procurement duties as required.

Requirements:

• More than 5 years of experience in procurement in Logistics Business
• Diploma in Logistics and Supply Chain Management or related discipline

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Location: Tuas West

• Working hours: 08:00 to 17:45 (Monday to Friday)

Job responsibilities:

• Planning warehouse space
• Planning manpower resources
• Planning for efficiency in the warehouse - Using technology and innovation
• Responsible for profit and loss
• Answer customer queries on a day-to-day basis
• Attending KPI meetings with clients
• Planning training for the department
• Managing customer service officers
• Provide training for new employees
• Hands-On Approach
• Any other Duties assigned

Job Requirements:

• Experience in 3PL Operations
• Experience in warehouse operations and space utilization planning
• Proficient in planning of warehouse operations
• Proficient in manpower allocation planning and training
• Knowledge of TAPA, GMP, GDP, Halal, and other certifications
• Experience in risk assessment
• Knowledge of innovation and technology employment

Interested applicants, please send your resume to Charlene (R22105303) at [email protected] with the email subject header "Assistant Warehouse Manager (Tuas)".

We regret that only shortlisted candidates will be notified. Other applications will be updated in our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Please find our Privacy Policy Agreement in the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

(Lau Rui Lin, Charlene, EA Registration No: R22105303)

Department managers oversee the functioning and productivity of a company division. Their primary responsibilities include recruiting and dismissing staff, establishing and working towards strategic departmental goals and managing a departmental budget. Such as scheduling, maintaining inventory, and/or evaluating employee performance. Regardless of the industry they work in, which can vary greatly, he or she bridges the gap between upper management and staff.

As part of CHAGEE Singapore’s expansion, we are looking for dynamic Store Managers to be part of the pioneering team. You will be responsible for leading the full spectrum of store business management and operations. You will also be an integral anchor to the Barista team on the provision of the CHAGEE store experience.

If you are looking to develop your career with one of the global leading tea beverages brand and be part of this exciting expansion; send in your application now!

What you will be responsible for:

• Responsible for both the strategic and operational work of the store team
• Manages the P&L activities of the store, including net sales, revenue, recruitment, inventory, cost management etc.
• Monitors and maintain integrity of stores operation and the provision of services
• Ensure quality control and assurance standards are met
• Team management; including training, performance and productivity
• Mentor team in achieving targets and successful provision of CHAGEE experience
• Serves as main representative between store and customers
• Partner Operations team in planning, development and implementation of short to long term objectives

If you are:

• Passionate, responsible, highly motivated and proactive individuals
• Prior working experience in a fast-moving beverages or F&B operations
• Knowledge of P&L management
• Effective verbal and written communication skills
• Ability to establish effective working relationships with all internal and external stakeholders
• Capacity to work in a fast-paced environment and handle multiple tasks simultaneously
• Work and collaborate as a team to achieve and ensure smooth operational success

We are looking for a Procurement Category Manager to join a leading Shipowner and play a crucial role in enhancing procurement strategies while optimizing third-party spending. This position is vital in developing and implementing best procurement practices within the Logistics category.

Roles & Responsibilities:

• Create and update the logistics strategy in collaboration with key stakeholders.
• Lead initiatives to track and evaluate category performance in alignment with global procurement standards.
• Identify and implement enhancements within the procurement-to-pay (P2P) framework.
• Utilize strong negotiation skills to secure favorable terms and outcomes with suppliers.
• Oversee strategic sourcing and ensure cost alignment with operational requirements.
• Perform data and cost analysis to identify savings opportunities and set key performance indicators (KPIs).
• Foster strong partnerships with suppliers and stakeholders, while managing procurement risks.
• Work closely with key stakeholders to implement and execute key procurement initiatives.
• Maintain safety standards in all procurement activities to ensure compliance with regulations.

Qualifications:

• Minimum of 5 years of experience in procurement and logistics management within the maritime industry.
• Familiarity with logistics categories related to liner shipping, such as container leasing, port and terminal operations, and others, is highly preferred.
• Proven track record in the development and execution of procurement category strategies.
• Strong negotiation, analytical, and problem-solving skills.
• Excellent ability to influence and collaborate with stakeholders.
• Familiarity with digital procurement tools is an advantage.

Benefits:

- 5.5 days work week

- Annual Performance Bonus

- Medical and Dental upto $400 per annum

- Annual Leave

- Birthday Vouchers

- Annual Increment

- Positive and Fun Working Environment

- Empowering and Nurturing

Job Descriptions:

As a manager at Auntie Anne's, you will manage the operations of your outlet, and lead a team of 4-8 people. If you are passionate and driven, running an Auntie Anne's kiosk will challenge, excite, and reward you.

As an Auntie Anne's manager, you will:

• Ensure all kiosks achieve optimum level of Service, Quality and Profitability
• Manage, train and supervise teams for operational excellence
• Ensure smooth store operations, cash control and shift management
• Manage high performance of team and develop talents
• Manage inventory balance and ordering
• Ensure SOPs, safety and hygiene practice at all times
• Review and implement SOP for all restaurants

Requirements:

• A Degree, Diploma, Higher Nitec or Nitec in any discipline
• High energy and a strong passion for delighting customers
• Drive and resourcefulness to deliver results
• Strong management skills with the ability to lead and motivate a team
• Able to work shifts, weekends and public holidays (5.5-day work week)
• At least 3 years of outlet/store manager experience

Primary Duties and Responsibilities:

•Instructing crew members on proper handling practices and excellent customer service

•Implementing food handling and safety guidelines

•Overseeing the daily activities of the Crew Members

•Scheduling work shifts and ensuring that the Crew Members report on time

•Ensuring that the store and kitchen equipment are in proper working order

•Keeping a track of store supplies and placing orders for new stock

•Addressing customer queries and complaints

•Advising customers on menu items and other pricing details

•Training and mentoring new Crew Members

Experience and Qualifications:

•Minimum 5 years of experience as a Crew Leader or Crew Member in the F&B industry

•Holding a valid food handler’s license or certification in food safety mandatory

•Complete knowledge of various food handling practices, guidelines, and industry standards

•Excellent organizational and time management skills

•Strong communication and interpersonal skills

•Good analytical and problem-solving skills

•Highly motivated, hygienic, and detail-oriented individual

•Excellent leadership skills

•Ability to work in a fast-paced environment and handle stressful situations

•Ability to offer excellent customer service

Key Responsibilities:

• Develop and implement effective procurement strategies to meet the needs of outlet ensuring cost optimization.
• Identify, evaluate, and negotiate with vendors to secure favorable terms and maintain strong supplier relationships.
• Monitor and ensure timely and efficient supplier performance to meet operational requirements.
• Negotiate contracts, manage purchase orders, and ensure compliance with company policies while addressing and resolving procurement-related issues promptly.
• Support operational needs by addressing procurement-related matters to ensure smooth service delivery across all outlets.

Qualifications:

• At least 3-5 years of experience in procurement, purchasing, or as a buyer within the F&B industry.
• Strong negotiation skills with a proven track record of securing cost-effective deals.
• Excellent organizational and time management skills with a keen eye for detail.
• Proficiency in inventory management systems and Microsoft Office Suite.

Perks & Benefits:

• Birthday leave.
• Comprehensive medical and dental insurance.
• Staff discounts across all 8 outlets in Singapore.

• Industry Leader
• Permanent Position
• Proven Procurement/Purchasing experience in Food/FMCG industry

Our client, a leading player in the food industry, is seeking Assistant Purchasing Manager to join their growing business.

RESPONSIBILITIES:

• Participate in the developing of purchasing strategies together with the HOD based on company goals and market trends.
• Source and evaluate international suppliers based on price, quality, selection, service, support, availability, reliability, and supplier reputation.
• Negotiate contracts, terms, and pricing with suppliers.
• Maintain and update inventory records and ensure accuracy in purchasing and delivery.
• Work closely with international suppliers, key stakeholders and functional team members to ensure uninterrupted supplies of products.
• Evaluate supplier performance and conduct regular performance reviews to ensure compliance with contractual obligations.
• Monitor and analyze market trends and competitor activities to identify opportunities and challenges.
• Handle administrative tasks such as preparing purchase orders, requisitions, and reports.
• Resolve supplier or delivery issues in a timely manner to minimize disruption to operations.
• Stay updated with industry trends and best practices in purchasing and supply chain management.
• Ensure compliance with relevant laws, regulations, and company policies in all procurement activities.
• Communicate effectively with internal teams to provide updates, gather feedback, and address concerns related to procurement.

REQUIREMENTS:

• Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.
• Proven 3-5 years’ experience in purchasing, procurement, or supply chain management in the food/foodservice industry.
• Strong negotiation skills and ability to build and maintain supplier relationships.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Detail-oriented with a high level of accuracy in work.

OTHER INFORMATION:

• Location: North

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or reach out to your Friendly Consultant, Florence at WhatsApp 8655 6810 (text message only) for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

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Christian Bassett is recruiting a Store Design & Planning Project Manager for a European luxury watch company.

RESPONSIBILITIES

• Work closely with the Group Store Planning Retail Department to lead and manage projects for boutique openings, renovation, expansions and closings.

• Liaise with landlords, architects, contractors on maintenance and renovation for all current opened boutiques

• Monitor & benchmark competitors' retail networks and identify opportunities for new boutique openings or relocations.

• Coordinate with all internal cross-functional partners (Operations, Security, IT, etc.) to validate all project timelines are aligned, and team requirements and standards are incorporated into the project plan

• Design, draw detailed plans, and coordinate various stages of the construction.

• Liaise with approved supplier for installation of new or modification of existing boutiques display and ensure the store execution aligns with the brand's standards and requirements

• Maintenance and consolidation interior design, which includes project planning, cost control and onsite supervision to ensure the store renovation or development projects are delivered in a timely and quality manner.

• Control quality and quantity of boutiques material and order from headquarters when they are required.

• Maintain & conduct boutique environment improvements.

• Prepare monthly reports to keep track of the status of various projects and condition of boutiques

• Work with other departments to ensure boutique information on the internet are updated and accurate at all times.

• Coordinate and work closely with relevant stakeholders, such as end users, landlords, internal teams, consultancies and contractors.

• Monitor and supervise the work progress from tendering, negotiation to execution.

• Coordinate with Project team to assist with project documentation.

• Manage full cycle of project from planning to delivery and installation depending on brand's requirements.

• Conduct validation assessment to ensure proposed design can meet and fulfil brand's requirements and expectation.

• Investigate technical problems, present the technological capabilities, and manage change requests.

• Good communication, negotiation, interpersonal and problem solving skills.

• Build and maintain good relationships with Developers, Engineering Consultants, Architects, Contractors and Designers to explore business opportunities.

QUALIFICATIONS

• Degree holder in Architecture is preferred, degree holder in Interior Design or equivalent would also be considered

• Knowledge in design, architecture or engineering specifications for stores is a great advantage

• Proficient in architecture software (Autocad) and MS Project

• Minimum 5 years of experience involving in retail store interior design project management;

• Experience in fashion, jewellery, FMCG, F&B brands or equivalent will be considered In house experience in retail brands is a must

• Detail-minded as well as having excellent communication and interpersonal skills and with high level of aesthetic flair

• Independent, strong planning and management skills with excellent problem solving skills

• Ability to travel domestically & internationally

Only shortlisted candidates will be notified.

• Company: Retail Organization (Leading MNC)
• Location: Changi (Nearest MRT Station)
• Position: Assistant Store Manager (Job ID: 19353)
• 3 years contract, convertible to permanent role based on performance
• Stable Organization

Job Description:

Our client is seeking a highly motivated and conscientious Assistant Store manager. In this role, you will be supporting the Store Manager to ensure smooth day-to-day store operations, foster an exceptional customer experience, and optimize the overall store performance.

Responsibilities:

• Collaborating with Store Manager in daily store operations including customer service, inventory control, visual merchandising and brand promotion.
• Open and close the store during shifts and oversee daily operations to ensure smooth functionality.
• Coordinate with relevant team members for effective task handovers to maintain operational continuity.
• Monitor key performance metrics and ensure sales targets are achieved or exceeded.
• Oversee and maintain visual presentation standards to optimize customer engagement.
• Analyze consumer behavior and suggest improvements to product placement, sales strategies, and operational efficiency.
• Develop and implement strategies to drive sales growth and enhance customer satisfaction.

Leadership & Staff development

• Supervise, motivate, and mentor the store staff to deliver high performance and meet store objectives.
• Ensure staff are well-trained in product knowledge, sales techniques, and customer service standards, with a specific focus on the unique offerings of our client.
• Conduct regular performance evaluations, offering constructive feedback to support continuous improvement.
• Collaborate with the Store Manager in identifying staffing needs and overseeing in-house training programs.
• Support diversity and inclusion initiatives to foster a positive and productive team
• Ensure compliance with company policies, procedures, and standards, including health and safety regulations and loss prevention protocols.

Customer Service

• Lead by example to provide exceptional customer service and maintain high customer satisfaction levels across the team.
• Ensure the safety and security of the customers and employees within the store premises.
• Resolve customer complaints and concerns in a timely and professional manner and escalate to the store manager if required.
• Take ownership of various operational tasks, including inventory control, staffing management, in-store events, and social media management whenever required.
• Perform any other duties assigned by the Store Manager related to the role.

Job Requirements:

• Have a Diploma / bachelor’s degree or equivalent in Business Administration/Retail/Logistics, or any related field, and/or Minimum 3 to 5 years of proven experience in retail management, or equivalent.
• Demonstrated excellence in customer service, serving as a role model for the team.
• Having a passion and interest in our client's brand and merchandise.
• Flexibility to work in various shifts, including weekends and public holidays
• Experience working in a fast-paced retail environment is a plus.
• Proficiency in SAP ByDesign or similar programs will be advantageous.

Interested applicants please apply directly for further shortlisting review.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

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Jeffrey Koh Kok Ann

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Pasona Singapore Pte Ltd

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EA License No:90C4069

STORES :

HLA: SUNTEC CITY, PLQ MALL, CLEMENTI MALL, LOT 1, JUORNG POINT (new) & CITY SQUARE ( new)

EICHITOO : WISMA ATRIA, BUGIS JUNCTION, VIVOCITY (new)

Benefits & Perks:
• Comprehensive training program for career advancement
• Competitive salary
• Health and wellness benefits package

Job Summary:
We are seeking a motivated Store Manager Trainee to join our retail team. This role offers an exciting opportunity to develop leadership skills and gain hands-on experience in retail management while working towards a Store Manager position.

Job Description:
• Participate in an intensive training program covering all aspects of store operations
• Assist in managing daily store activities, including sales, inventory, and customer service
• Learn to lead and motivate a team of sales associates
• Implement company policies and procedures to ensure store efficiency and profitability

Job Requirements:
• Diploma or degree in Business, Retail Management, or related field
• Strong communication and interpersonal skills
• Ability to work flexible hours, including weekends and holidays
• Passion for retail and commitment to delivering excellent customer service

Preferably : Singaporean & Singaporean PR