IT Store Support Executive (Retail Industry)
Full-time
Senior Executive
9 months ago
Responsibilities
Responsible for IT Infrastructure platform & Business Application (Servers, Network, Workspace & Retail Tech, SAP), ensuri..
Responsibilities
- Responsible for IT Infrastructure platform & Business Application (Servers, Network, Workspace & Retail Tech, SAP), ensuring the platform in Store, Head office & Data Centers are secure and functioning well to support the day-to-day business operations.
- Responsible for User Identity & Access Management, ensuring provisioning, modification and termination of user ID and access to valid users on a timely basis, complying with IT Policies Standard and Procedures.
- Execution for IT projects, communicate and coordinate with related stakeholder to ensure the project execution is adhered with scope, timeline and objectives.
- Responsible for IT administration work such as maintaining up-to-date IT hardware/software inventory, updating documentation of procedures, configurations, network & server diagram related to IT Infrastructures.
Requirements
- Must possess a recognized Diploma or Degree in computing related area.
- 3 – 4 years related working experience in Enterprise IT Infrastructures roles, preferably in Retail industry.
- Good working knowledge in Server Administration, including Windows Server Operating System, DNS, DHCP, File Share, Domain Management.
- Good working knowledge in Network Administration, including SDWAN, Network architecture design & configuration, IP address Management, Firewall, DLP, Load Balance & WiFI. A Cisco Certified Professional (CCNA/CCNP) will have advantages.
- Experience in In Store Retail Technology, including Retail Point of Sales (POS) Systems, Wi-Fi and RFID, Footfall system. Knowledge of Dynamics 365 POS will have advantages.
- Must have strong technical acumen, analytical & problem-solving skills.
- Friendly, excellent Team player and able to work independently and in a team, result orientated and highly motivated
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