Total 2 maintenance engineer service job vacancies in Purchasing / Procurement / Inventory category in Singapore, South East

Job Responsibilities:

- Support procurement and cost reduction activities through sourcing and price negotiation of new and alternate parts.

- Provide technical support on component sourcing and substitution recommendation.

- Identify and select vendors to ensure continuity of parts / assemblies to meet customer specification.

- Involve in vendor audits and evaluations to drive continuous process and quality improvement.

- Establish cost reduction plan with vendors.

- Develop effective supply chain management with vendors.

Job Requirements:

- Degree or Diploma in Mechanical / Mechatronics Engineering or equivalent

- Minimum 3 years of experience in commodity management or procurement in Electronics Manufacturing industry is preferred

- Experience with managing semiconductor devices.

- Knowledge of component knowledge is preferred

- Good network of supplier base

- Good interpersonal and negotiation skills

- Proficient in MS Office applications

• Lead and Manage Customer Service Team (~ 15 to 20 members) under Assistant Customer Service Manager.
• Initiate and Manage Continuous Improvement Activities.
• Support data processing and analysis on inventory data / transaction data.
• To prepare relevant documents and participate in customer audit with operation team and quality team.
• To receive any escalations from existing customers; Conduct second-level fire-fighting upon receiving any complaints.
• Compile the relevant specification with operation team for any purchasing / sourcing.
• Communicate and liaise with procurement team for any operational supply, equipment.
• Assist Customer service Manager overseeing the operations under customer service functions.
• Attend to customer’s enquiries & complaints when required.
• Ensuring the smooth operation & cooperation with the team members.
• Monitoring customer service members, coordination & improvements.
• Participating/executing in costs reduction exercise so as to achieve cost optimisation for Customers and the Organisation.
• Identify/Engagement in new system implementation to actualise functions for each process. (Productivity improvement).
• Attend and facilitate customer monthly meetings.
• Prepare meeting minutes and verify KPI report before presenting in monthly meeting with customer.
• Verify the billing summaries prepared by the Customer service officer.
• Verify the billing reports to our customers as well as service agreements.
• Keep any operational documents properly.
• Immediate reporting to direct superior upon any irregularities

Job Requirements:

• Proven experience in Customer Service or a customer facing role within a B2B.
• Analysis of customer requirements and discussion with the internal team.
• Mature, self-motivated and able to work independently.
• With 3 to 5 years experience as a warehouse customer service Executive under any global LSP companies.
• Basic knowledge / experiences on warehouse management systems and documentation.
• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors.
• Experience on Documentation such as checklists, temperature / RH reports.
• Able to compile KPI reports periodically.
• Able to verify the billing reports to our customers as well as service agreements.