Total 2 job vacancies by Muslim Missionary Society, Singapore, The

Duties & Responsibilities

• Assist in developing and maintaining quality assurance processes, including standard operating procedures (SOPs) for various departments within the Nursing Home.
• Conduct routine compliance audits and spot checks to ensure alignment with the Healthcare Services Act and internal standards.
• Support risk assessment activities, identifying areas for quality improvements and assisting in the execution of corrective actions.
• Provide timely reporting of audit results, highlighting areas of concern and recommending improvements.
• Work collaboratively with nursing and administrative teams to address quality control gaps and enhance service delivery.
• Coordinate and manage internal and external reviews, gathering data and preparing reports as necessary.
• Facilitate training for staff members on quality standards, ensuring all employees understand and adhere to established guidelines.

Requirements

• Diploma in Quality Management, Healthcare Management, or a related field.
• Relevant certifications in quality management systems (ISO, Six Sigma, etc.) are preferred.
• 2-4 years of experience in quality assurance, ideally in a healthcare or eldercare setting.
• Familiarity with the Healthcare Services Act and other relevant healthcare regulations in Singapore.
• Previous experience in audit, compliance, or operational improvement within the healthcare sector is a plus.
• Excellent communication skills, both written and verbal, with the ability to explain complex issues in a clear manner.

Working Hours & Location

• West Area, West Coast
• Mon - Fri, 8am - 530pm, 5 Days work week

Benefits

• Comprehensive Medical & Leave Benefit.
• Supportive and conducive work environment.
• Training & Development opportunities.
• Unlimited opportunities to develop and harness your skills across multi-verticals.
• Being part of a noble organization with a strong heritage in community care.

Duties & Responsibilities

• Support the Head of Home in all aspects of operational/compliance audits/reviews of the nursing home.
• Design, implement, and maintain comprehensive quality control processes and establish standard operating procedures (SOPs) for the nursing home.
• Conduct regular reviews of existing procedures to identify areas for enhancement and optimization.
• Plan and conduct risk assessments and quality control reviews to ensure compliance with all statutory, regulatory requirements, and internal compliance requirements.
• Carry out root cause analysis and monitor the effectiveness of action plans to address quality and risk areas of weaknesses.
• Train, coach, develop, and cultivate technical competencies to ensure the capability of designated employees to maintain and comply with quality standards.
• Implement corrective and preventive actions to prevent recurring quality issues.

Requirements

• Degree / Diploma in a relevant discipline
• 5 - 10 years working experience in Quality Assurance/Audit function.
• Strong knowledge and understanding of quality systems and experience in facing quality.
• Good interpersonal and leadership skills.
• Detail-oriented, strong analytical and organizational skill.
• Be prepared to perform other duties as assigned.

Working Hours & Location

• West Region, West Coast
• 5 days work week

Benefits

• Comprehensive Medical & Leave Benefit.
• Supportive and conducive work environment.
• Training sponsorships.
• Training & Development opportunities.
• Unlimited opportunities to develop and harness your skills across multi-verticals.
• Being part of a noble organization with a strong heritage in community care.