Total 29 clinical researcher job vacancies in Quality Assurance / Control category in Singapore

Responsibilities:

• Support review and investigation of Hospital Incident Reports
• Provide secretariat support to meetings and committees (e.g. Total Quality Management Committee, Incident Review Committee for Serious Reportable Events Various Quality Assurance Committees) and see to the follow-up of all matters arising on all related activities.
• Provide secretarial and admin support for monthly Senior leadership’s Quality & Safety walkabout
• Support and coordinate the efforts in the annual review of departmental policies.
• Support and organize the annual Quality & Safety Day.
• Collaborate with external organizations for quality improvement efforts such as organizing Quality Conferences and cross-institutional improvement projects.
• Support the projects or poster submission to external award platforms.
• Coordinate MOH, AIC, or hospital initiated surveys (e.g. Patient Safety Culture Survey, Patient Experience Survey), analyze data, and follow up with improvement efforts.
• Undertake any special projects or initiatives as assigned by the supervisor and/or Head of Department.
• Any other tasks as assigned by HOD.

Requirements:

• min. Bachelor’s degree, preferably in a healthcare-related discipline
• At least 5 years of relevant work experience in healthcare quality, preferably clinical quality
• Experience in facilitating quality improvement workshops and conducting training such as Root Cause Analysis, and Plan-Do-Study-Act.
• Excellent planning, analytical, problem-solving, and communication skills.
• Personality traits: Highly motivated and self-driven with a positive can-do attitude and perseverance to overcome challenges.

Interested candidates please send your updated resume to:

[email protected]
Subject: Clinical Quality Executive

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Job Description:

• Extensive knowledge of Nursing acquired through significant experience in a Senior Clinical role.
• Demonstrable experience in quality, safety, and operational leadership with a clear focus on the development and sustainability of services from a quality, outcomes and experience perspective with a clear drive and passion for service change, quality improvement, delivery, and transformation.
• Experience of meeting regulatory compliance standards and the provision, maintenance, and reporting of data to meet compliance.
• Demonstrable experience of the ability to work autonomously, initiating and organizing workloads, delegating appropriately, responding to changing priorities and meeting tight deadlines.
• Demonstrable experience of the ability to make difficult decisions autonomously.
• Demonstrable experience in preparing and delivering Training to enable others to achieve quality and compliance standards across the company.
• Establish new and revise existing quality procedures and tools in support of audit and compliance activities.
• Identify quality process and system improvements and implement timely actions.
• Assist the clinical development organization in establishing procedures to support a risk-based approach to oversight of clinical trials using principles of quality by design and quality risk management.
• Collaborate with key stakeholders in the development and implementation of comprehensive internal (systems and procedures) and external (investigator sites and vendors) audit programs and plans.
• Serve as a quality subject matter expert and provide guidance to development personnel performing investigations, root cause analysis, and capas through knowledge of quality concepts and techniques.
• Participate on cross-functional teams as subject matter expert in GCP/GLP/GVP to provide guidance and risk-based options that promote compliance.
• Identify and communicate quality and compliance risks and participate in determination of appropriate planning to resolve and address issues and risks.
• Lead the strategy and activities in support of health authority GCP/GLP/GVP inspections.
• Review clinical study documents and check for consistency and compliance with relevant regulations, standards, and best practices.
• Coordinate projects to successfully meet timelines.

Job Requirement:

• Registered nurse or enrolled nurse background with a passion for patient care.
• Possesses the art of service excellence.
• Experience in management of feedback and service recovery.
• Well-versed in the operations of a service industry.
• Ability to conduct on-the-job training (Service and Clinical).
• Ability to initiate and implement Standard Operating Procedures.
• Ability to display mentorship skills.

Responsibilities:

1. Implement and manage surveys to collect customer feedback on service satisfaction.
2. Analyze survey data to identify trends and areas for service quality improvement.
3. Collaborate with teams to develop action plans based on survey findings.
4. Monitor key performance indicators (KPIs) related to service quality and report to management.
5. Conduct root cause analysis of service issues and recommend corrective actions.
6. Evaluate and refine survey methodologies for relevance and effectiveness.
7. Provide guidance and support on service quality to internal teams.
8. Stay updated on industry best practices and trends in service quality management.

General Responsibilities:

• Manage feedback and related administrative tasks.
• Represent the organization in events and committees as required

Requirements:

• Degree, minimum 4 years of experience in customer/client servicing or feedback management role. (Experience in healthcare or hospitality sector is a bonus)
• Excellent writing and interpersonal skills.
• Proficient in Microsoft Office.

Interested applicants, please send in your detailed resume in MS Word format.

We regret only short-listed candidate will be notified.

Registration No: R23119349 / Kasie Tay Xiu Yun / EA Licence No: 12C6253

When you’re part of the team at Thermo Fisher Scientific, you’ll do important work. And you’ll have the opportunity for continual growth and learning in a culture that empowers your development. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.

Position Summary: Responsible for designated quality assurance and quality control activities and to ensure compliance to established standard operating procedures and regulatory guidelines. The associate is to ensure that supplies, facility and processes are maintained to cGMP standards.

Essential Duties and Responsibility:

• Responsible for compliance with applicable Corporate and Divisional Policies and procedures, including local and international regulations applicable to clinical trials supply chain activities
• Maintain a good understanding of local and international regulations, and keeping abreast with regulatory changes and developments
• Provide consultative guidance on quality related matters to clients and internal associates
• Document Control Management
• Conducts internal/supplier audits according to SOP requirement and assist in regulatory, supplier and client audits
• Perform pre and post review and approval of production batch records
• Perform pre and post review and approval of label printing records
• In-Process Inspection Responsibilities for production and label printing jobs
• Management of non-conformances (deviations, complaints and quality investigations) and related corrective and preventive actions
• Responsible for quality compliance of controlled temperature shipments
• Approval of components and material specifications
• Responsible for the release of client/Fisher supplied materials
• Prepare new and update existing job related Standard Operating Procedures (SOPs)
• Assist in the QA/GMP training of employees across the company
• Participate in department systems development initiatives to improve regulatory and quality efficiency and compliance
• Perform ad-hoc duties as requested by line management

Minimum Qualifications

Degree in any discipline

At least 5 years of relevant experience

Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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