Total 938 communications manager job vacancies in Quality Assurance / Control category in Singapore

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Your background

• 12 years of overall experience with at least 5 years of Regulatory Reporting experience, coupled with managing a team
• Experience of regulatory reporting processes – ideally involving testing or quality assurance of regulatory reports
• Relevant experience in banking, operations, business controls or risk management, internal audit or compliance testing
• Understanding of Banking & Markets products, services, and platforms
• Experience in analyzing and documenting business processes, and developing solution
• Attention to detail and delivering high quality output
• Proven relationship management / engagement skills and ability to communicate effectively and build relationships with different audiences across multiple regions
• Strong MS Office skills, particularly Excel, PowerPoint, and Visio, plus knowledge of VB script
• Experience in managing a team and motivate them to achieve high quality deliverables and adhere to strict deadlines
• Excellent analytical and problem-solving skills, ability to demonstrate decisiveness and sound sense of judgment -- knowing when to escalate
• Undergraduate / MBA degree with major in banking, finance or data analytics

What you can expect

The role involves supporting various SPI initiatives which relate to Quality improvement, Ops excellence, and remediation of risk issues.

We are looking for an experienced associate to join the NFRR Global SPI (Single Process Inventory) team to drive Quality improvement and Risk remediation while working closely with the Report Preparers, Report Owners, and other stakeholders. The purpose is to drive delivery of a variety of projects (and issues remediation), some of which we are owners, while others require relationship building, influencing skills and the ability to maintain an independent perspective.

What you will do

1.Guide the team in the design and building of the Quality Assurance function for testing the Completeness, Accuracy and Timeliness of the NFRR report

2.Develop the strategy to align the NFRR function to the enterprise regulatory reporting policy

3.Ensure smooth implementation of the strategy and meeting the agreed timeline – which is usually very tight

4.Create and maintain relationships with Business, Operations, Technology, Audit, Compliance and other Control groups and Stakeholders to understand their needs and concerns pertaining to the challenges and risks

5.Keep abreast of the current regulatory reporting landscape to ensure the firm’s reporting control procedures remain in sync with changes in regulatory environment

6.Take ownership for managing risk well and be proactive in identifying and controlling risks, issues and concern, and escalate timely

7.Track and highlight issues, gaps, concerns and process failures and follow through until resolution or remediation

8.Present the key metrics and analytics on regulatory reporting issues and testing results to senior executives

9.Drive Operational Excellence by consistently striving to achieve responsible growth

10.Execute all the processes related to administrative tasks, and any ad-hoc duties assigned by manager

Contract Period:

10 June to 11 July 2024, at least 8 working hours per day

Overtime and some weekends are to be expected

About the project

The client is a global investment company headquartered in Singapore. Every year, it publishes a report of its financials, strategic institutional initiatives and contribution towards the community. The report is produced in both printed and digital formats.

One of the roles we are seeking is a Web Publishing Quality Assurance Manager

Overview of the role

The role of the Web Quality Assurance Manager is to undertake the quality assurance and testing of the website. This includes:

• Browser and device testing, especially mobile device tests
• Testing the features and functionality
• Verifying the quality of the build versus the design (layout, fonts, spacings, etc)
• Content quality such as image rendition, video plays

You will need to have experience of QA and a real attention to detail, be highly organised, passionate in your approach and proactive in achieving the best results.

Responsibilities

• Meticulously ensure that the web pages are produced in the manner desired
• Follow detailed briefs, taking responsibility for ensuring that you understand all requirements, requests and changes within that brief
• Collaborate closely with key stakeholders to ensure seamless integration of content and functionality
• Conduct regular review to identify errors and inconsistencies
• Stay informed to address and resolve quality issues in a timely manner
• Ensure that you follow Black Sun’s quality control procedures, systems and work practices at all times, ensuring complete accuracy of all deliverables
• Ability to adapt and learn new working methods and systems
• Report, track and resolve issues within JIRA

Qualifications, experience & skills we are looking for:

– 3+ years’ agency experience in web production

– Must be able to work effectively under pressure, within strict time constraints

(Must be English speaking)

Personal qualities useful for this role:

– Strong attention to detail and quality

– Strong interpersonal and communications skills necessary to build trust and respect both externally and internally

– High-quality service ethic and committed to customer service excellence

– Ability to work in a fast-paced environment and in an iterative way: some things will be tested multiple times

– Ability to manage many urgent and often conflicting priorities

– A great sense of humour and fun!

Immediate priorities

Internal Compliance, Onboarding and day to day administration of International Residential Associate Sales Brokers in Singapore

The International Residential business in Singapore has committed to growing the brokerage team and as part of its growth strategy has agreed to increasing its head count by recruiting several associates on a commission only self-employed contractor model.

As a result of this strategy being adopted and given the additional regulatory requirements, the business requires someone with the required level of experience to help with the recruitment, administration and oversight of all associates that are recruited to the JLL team in the months and years ahead.

Your role related to the above will include:

• Regular monthly reporting and communication with the Singapore KEO, Office head and International Residential team head on all transactions and related CEA matters to ensure that the management are fully aware of all ongoing transactional activity being undertaken.
• The implementation of all the processes related to hiring, onboarding and day to day administration of the International Residential Associate sales team.
• Help to develop and undertake regular (monthly) training programs for the whole Singapore sales team (which overtime the wider SEA sales teams can also benefit from).
• Assist in the development and implementation of regular workshops focused on International (UK) Residential Purchase, Anti-Money Laundering (AML), and Customer Due Diligence (CDD) for the Singapore International Residential (UK) Sales Team, with the potential for extension to broader sales teams across Southeast Asia.”

The Barratt SEA Account

• Manage all the Sub Agency onboarding for all SEA sub agents and to work closely with the wider Barratt JLL team to ensure that the onboarding and ongoing requirements related to the same is managed properly.
• Manage the day-to-day sales progression and tracking of all SEA Barratt London sales.
• Manage all the internal AML/ KYC processes related to all Barratt London SEA sales.

In relation to the above areas, you would work closely with the existing Barratt JLL team as well as the client team in London

Other areas of your role

The One Global Group forward contract book and related IP – Help to review this with the appointed administrators and work towards put forward a proposal for the JLL management teams’ consideration (to be achieved in March and April 2024) – UK and Aussie exchanged contracts.

As sales volumes grow across SEA throughout 2024 and beyond, look to centralize and take responsibility for all the sales progression for all new sales being agreed by the sales brokers i.e. establish a sales progression and customer services hub so that all sales brokers can purely focus on new business and efficiencies across the teams are created.

Help to establish a one stop shop where we offer our purchasers a one stop shops service and act as a single point of contact so that we retain them, provide a high level of service and create additional income streams for the SEA business.

Help the Residential business to grow and manage the B2B distribution network across the region, with the ultimate objective of growing the sales volume in an efficient way, whilst also maximizing revenue and profitability from each partnership.

Given your level of experience at One Global Group, as JLL works towards developing a UK regional focused master agency distribution model, there would potentially be a requirement for assistance with this as a special project.

As a certified CEA Real Estate Salesperson (RES) in Singapore, your RES license would also be registered and secured under JLL.

• Industry : Construction
• Location : West
• Salary Range : Up to S$7,000 Per month

Responsibilities:

• According to the subsidiary's marketing strategy plan, gradually complete the construction and management of the subsidiary's financing credit system.
• Financing channel development, dealer and customer receivables, overdue management
• According to the company's overseas marketing requirements, formulate the annual credit policy for the subsidiary's marketing.
• Planning, allocation and adjustment of subsidiary financing credit resources.
• Accounts receivable analysis, overdue arrears collection management.
• Construction and management of financing channels.
• Train and guide merchandisers, offices and dealers to carry out credit management and financing work, and improve dealers' credit sales and risk management and control capabilities.
• Improve the international marketing credit protection system through export credit insurance, guarantee and other means.
• Daily implementation and monitoring of credit policies.
• Promote the improvement of the subsidiary's operating conditions and internal control.
• Coordinate the business work of the subsidiaries and the relevant departments of the international business center to obtain the largest credit resources.
• Complete the tasks assigned temporarily by the leader.

Requirements:

• More than 3 years of working experience in credit management and financial leasing of large enterprises
• Bachelor degree or above, major in credit, finance, law, economics, foreign trade, management, administration and related fields.
• Familiar with financial leasing, credit management knowledge, and legal knowledge such as contract law, company law, guarantee law, familiar with marketing, international trade, finance and financial management knowledge, general statistical knowledge and analysis methods.
• Familiar with the construction machinery industry and products, the company's overseas sales business model and organizational structure; strong risk judgment ability, problem solving ability, communication and coordination ability, ability to train and guide subordinates, and strong planning, organization, coordination, innovation, Analysis, comprehension, judgment, language and writing skills.
• Can travel frequently.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

The Role:

My Client is a global fund manager and we are looking for a Compliance Manager for the Singapore office. This is a new headcount in the business with growth potential to take on a regional portfolio within the business. You will be given the autonomy to spearhead new Compliance polices and framework across the region.

Responsibilities:

• Oversee and spearhead the Compliance policies and processes across SG and HK.
• Provide Compliance and Business Advisory to global stakeholders
• Ensure that any new processes are in line with the MAS and HKMA
• Work with the global Compliance team and elevate the Compliance standards for the Asia business.
• Design Compliance training program and be the point of contact for any Compliance related issues in Asia.

Requirements:

• A bachelors degree in a reputable university
• 5 to 10 years of experience in a Compliance function – within Fund Management preferred
• CMS licensing application experience preferred
• Ability to liaise directly with MAS / HKMA
• Be able to work independently, while also being a strong team player

Take charge of this opportunity to welcome a new career challenge in 2024.

EA Personnel No R1985201
BeathChapman Pte Ltd
Licence No 16S8112

Data Protection Management

• Develop, review and maintain group data governance framework, standard and policies to ensure compliance with legislation and regulatory requirements on Personal Data Protection (e.g. PDPA, GDPR)

• Act as key point of contact (PDPA Officer) and subject matter expert data. Provide timely and accurate data governance and protection advice to staff.

• Identify emerging data governance and protection risks and opportunities, and develop data policies and guidelines to help manage such risks or capitalize on opportunities.

• Be familiar with developments in the data governance and protection domain, including changes in legislation both local and overseas, decisions and guidelines by PDPC and industry developments.

• Review and provide inputs, comments and revisions to Data Sharing Agreements that may be entered into.

Requirements

• Min 4 years relevant working experience in Personal Data Protection preferably in hospitality or real estate industry.

• Strong proficiency in the domain of data protection, data governance and PDPA obligations. - As the team lead for Data Policy, you will be expected to have a sufficiently strong command of data protection obligations, good data/IT governance principles and practices in order to contribute effectively.

• Good writing and communication skills, with a particular strength in clear and concise policy/technical writing. A significant portion of the work requires the role to articulate their thoughts, policies and strategies in the written format.

• Ability to work independently, and takes strong ownership of assigned work. The role is highly focused towards problem-solving, particularly for staff that come to us for advice. Strong performers in this role lean forward to help staff achieve both their business objectives as well as manage their data protection risks.

Main Roles and Responsibilities：

1) Take the lead in promoting the management and control of high-quality development in the region；

2） Cooperate with the Legal Department and the Corporate Development Department of the headquarter to fulfill compliance due-diligence per regional company compliance management standards (including license management);

3） Cooperate with the Supervision and Audit department of the headquarter to implement regional company risk management and comprehensive internal control management;

4） Responsible for organizing and guiding the operating companies in the region to carry out compliance management and internal control management;

5） Responsible for establishing and improving the early warning system of local compliance operation in the region and within its operating companies;

6） Other ad-hoc tasks assigned by the leader.

Requirements（including but not limited）：

1. Minimum academic requirement: Undergraduate (Bachelor’s degree)

2. Major in law and holds Singapore Practicing Certificate

3. Familiar with Singapore TMT laws and regulations

4. Experience in compliance management in Singapore companies is prefered

Responsibilities:

Reporting to Head of Compliance, the Compliance Manager (DCM/Merchant Banking) oversees the regulatory requirements of the Merchant Banking activities of SBI, Singapore. This position is accountable for the effective second-line oversight of the implementation, maintenance and administration of the compliance management.

• Oversee the development, implementation, and maintenance of the SBI, Singapore’s Compliance program to mitigate risks of non-compliance and ensure adherence within established compliance risk appetite
• Maintain current knowledge of Singapore regulatory requirements that affect the business
• Oversee compliance monitoring activities for SBIS Merchant Banking activities, including oversight of the compliance process, and effectively challenge the business on regulatory compliance issues
• Develop solutions for addressing regulatory issues and recommend appropriate steps to address them
• Follow-up to verify appropriate and timely issue resolution of issues by the business line and report as appropriate
• Report on the adequacy and effectiveness of controls over regulatory risk using established metrics for SBI, Singapore
• Review and submit licensing applications for SBI, Singapore
• Ensure timely and accurate reporting to MAS
• Ensure proper reporting of violations or potential violations to duly authorized enforcement agencies as appropriate and/or required
• Keep records of the KYC and counterparty approval documents
• Ensure AML & KYC guidelines are being adhered to
• Provide advisory on ML/TF queries from Business Units and departments of SBI, Singapore in relation to new customers’ onboarding and ongoing transactions
• Review suspicious and irregular transactions in customers’ accounts and conduct basic inquiry into such transactions with a view to filing a Suspicious Transaction Report to the Suspicious Transaction Reporting Office when appropriate
• Provide trainings in the areas of Regulatory and AML/CFT Compliance
• Undertake other ad-hoc duties/projects as assigned

Requirements:

• Graduate in Banking, Finance or other discipline
• Preference may be given to post graduate degree in legal or related field of study, with related compliance certifications a plus
• Candidates with ACAMS or Diploma in Compliance would be preferred
• 5+ years relevant work experience in Compliance in financial services industry, including Compliance management experience in Equity Broking, Debt Capital Markets, Equity Capital Markets, Corporate Finance and Securities Trading compliance or equivalent regulatory experience
• Demonstrated expertise in effectively communicating the roles and importance of regulatory compliance, as well as proactively identifying regulatory risk
• Effective leadership capabilities, including strong communication, change management, sound judgment, relationship management, and negotiation skills

[What the role is]

In the Vector Control Policy Department (VCPD), you will be part of the team that works closely with key divisions to analyse and draw up vector control policies, strategies, regulations as well as propose new concepts to achieve more effective means of vector control operations.

[What you will be working on]

In this role, you will help to review and implement policies with a focus on the Environmental Control Officer for Specified Construction Sites [ECO(SCS)] scheme in Singapore.

• Work with the team on the formulation and review of operational policies and procedures to support NEA’s strategic objectives
• Conduct research and analysis to identify best practices and regulatory requirements for policy development
• Evaluate existing policies and recommend updates or revisions to ensure relevance and effectiveness
• Collaborate with cross-functional teams to gather inputs and feedback on proposed policies
• Review key pieces of legislation in consultation with legal department and undertake the required Act amendments
• Work with stakeholders to identify training gaps, develop competency framework, review Code of Practice and enhance training curriculum for relevant industries
• Engage stakeholders and industry to communicate policy changes, updates and/or share best practices via newsletters, organisation of webinar/seminar or other means
• Handle complex queries, feedback and appeal cases
• Coordinate meetings and assist in secretariat duties

[What we are looking for]

• Prior experience in policy formulation, learning & development, stakeholder engagement and event organisation will be an advantage
• Strong analytical and sense-making skills
• Excellent communication, writing and presentation skills to engage and influence stakeholders across different levels
• A good team player who enjoys interacting and working with others
• Self-driven, able to work independently and multi-task
• Proficient in Microsoft Office applications

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

To apply, please proceed to Careers@Gov at https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Assistant-Manager-Manager--Vector-Control-Policy-Section-_JR-10000027511-1

[What you will be working on]

In this role, you will help to review and implement policies with a focus on the

Environmental Control Officer for Specified Construction Sites [ECO(SCS)] scheme in Singapore.

• Work with the team on the formulation and review of operational policies and procedures to support NEA’s strategic objectives
• Conduct research and analysis to identify best practices and regulatory requirements for policy development
• Evaluate existing policies and recommend updates or revisions to ensure relevance and effectiveness
• Collaborate with cross-functional teams to gather inputs and feedback on proposed policies
• Review key pieces of legislation in consultation with legal department and undertake the required Act amendments
• Work with stakeholders to identify training gaps, develop competency framework, review Code of Practice and enhance training curriculum for relevant industries
• Engage stakeholders and industry to communicate policy changes, updates and/or share best practices via newsletters, organisation of webinar/seminar or other means
• Handle complex queries, feedback and appeal cases
• Coordinate meetings and assist in secretariat duties

[What we are looking for]

• Prior experience in policy formulation, learning & development, stakeholder engagement and event organisation will be an advantage
• Strong analytical and sense-making skills
• Excellent communication, writing and presentation skills to engage and influence stakeholders across different levels
• A good team player who enjoys interacting and working with others
• Self-driven, able to work independently and multi-task
• Proficient in Microsoft Office applications

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

Responsibilities:

· Prepare and review compliance handbook

· Handle MAS filings and inquiries from regulatory bodies

· Perform regular compliance checking to ensure compliance with regulatory requirements

· Handle KYC and AML-related matters as well as client onboarding compliance check

· Provide relevant advisory to business/support units and other AML teams on matters relating to compliance issues, transaction monitoring review and investigation conducted by the unit

· Perform analysis of suspicious transaction/activity reports to identify AML risk trends to support the AML risk management and controls within the Group

· FATCA / CRS reporting in accordance with relevant requirements

· Handle CPT related matters, such as update of CPT register

· Develop regulatory governance frameworks, policies, and procedures to effective management of regulatory risks for company, clients

· Facilitate and address any MAS queries and external authorities, as well as internal and external audits

· Familiar with outsourcing guidelines and prepare relevant policies, procedures and documents in compliance with MAS regulations and guidelines

· Undertake other ad-hoc duties as assigned

Requirements:

· University Degree in Business, Law, Finance or related disciplines

· At least 5 years of strong compliance experience in local regulatory compliance and risk management, with demonstrable knowledge of relevant regulatory requirements

· Strong knowledge or prior experience in key regulatory requirements such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, and AML/CFT regulations

· Work independently, self-motivated, strong analytical skills and ability to exercise sound judgment and manage execution under pressure

· Familiar with FATCA and CRS reporting is preferred

· Effective communicator in both English and Mandarin to liaise with Mandarin speaking clients

[What you will be working on]

In this role, you will help to review and implement policies with a focus on the regulation of vector pesticides and repellents in Singapore:-

• Work with the team on the formulation and review of operational policies and procedures to support NEA’s strategic objectives
• Conduct research and analysis to identify best practices and regulatory requirements for policy development
• Evaluate existing policies and recommend updates or revisions to ensure relevance and effectiveness
• Collaborate with cross-functional teams to gather inputs and feedback on proposed policies and ensure alignment with stakeholder needs
• Review key pieces of legislation in consultation with legal department and undertake the required Act amendments
• Engage stakeholders and industry to communicate policy changes, updates and provide guidance on policy implementation
• Handle complex queries, feedback and appeal cases
• Coordinate meetings and assist in secretariat duties

[What we are looking for]

• Prior relevant working experience in policy formulation and stakeholder engagement will be an advantage
• Strong analytical and sense-making skills
• Excellent communication and writing skills to engage stakeholders across different levels
• A good team player who enjoys interacting and working with others
• Self-driven, able to work independently and multi-task
• Proficient in Microsoft Office applications

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

[What the role is]

In the Vector Control Policy Department (VCPD), you will be part of the team that works closely with key divisions to analyse and draw up vector control policies, strategies, regulations as well as propose new concepts to achieve more effective means of vector control operations.

[What you will be working on]

In this role, you will help to review and implement policies with a focus on the regulation of vector pesticides and repellents in Singapore:-

• Work with the team on the formulation and review of operational policies and procedures to support NEA’s strategic objectives
• Conduct research and analysis to identify best practices and regulatory requirements for policy development
• Evaluate existing policies and recommend updates or revisions to ensure relevance and effectiveness
• Collaborate with cross-functional teams to gather inputs and feedback on proposed policies and ensure alignment with stakeholder needs
• Review key pieces of legislation in consultation with legal department and undertake the required Act amendments
• Engage stakeholders and industry to communicate policy changes, updates and provide guidance on policy implementation
• Handle complex queries, feedback and appeal cases
• Coordinate meetings and assist in secretariat duties

[What we are looking for]

• Prior relevant working experience in policy formulation and stakeholder engagement will be an advantage
• Strong analytical and sense-making skills
• Excellent communication and writing skills to engage stakeholders across different levels
• A good team player who enjoys interacting and working with others
• Self-driven, able to work independently and multi-task
• Proficient in Microsoft Office applications

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

To apply, please proceed to Careers@Gov at https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Assistant-Manager-Manager--Vector-Control-Policy-Section-_JR-10000027510

JOB DESCRIPTION:

• Responsible for day-to-day business data management and regular business report preparations, which includes SAP material master maintenance, data integrity checking and statistics.
• Daily monitoring of basic system health and to flag out any inconsistency in API/System functions when found/reported.
• Daily monitoring of system backend jobs and ensure transactional data are interfacing in healthy state with external/internal system.
• To support Business Analytics, extracting and reorganizing original data, dealing with data related issues with other departments.
• Responsible for data preparation, data mining, to create/identify opportunities through analytics, to optimize business objectives.
• Communicate findings and insights to relevant stakeholders in order to assist Manager in making data-driven decisions in KPI assessments.
• Drive continuous improvements /optimization of campaign performance tracking report with business while complying to A*STAR policies.

REQUIREMENTS:

• Bachelor's Degree or Diploma (with at least 5 years or more relevant experience), preferably Business Analytics, Information systems or Computer Science.
• Strong analytical skills, with experience solving problems using data and providing practical business insights.
• Self-Starter with a strong sense of urgency.
• Aptitude to challenge the status quo, think outside the box, and question what has been done.
• Comfortable with dealing with sets of data points from different sources.
• Qualities of matured thinking, dependable and requires minimum supervision.
• Excellent communication skills (oral and written).

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

The Quality Manager is responsible for ensuring the consistent delivery of quality service and products, regularly engaging in systemic and process reviews for continuous improvement. He/She will lead a team of QC/ QA personnel to work with Production, Sales & Operation teams to ensure and provide training for meeting strict quality and food safety compliance. The incumbent must have relevant work experience in food manufacturing and a track record in change leadership and quality management.

• Candidate must possess at least Advanced/Higher/Graduate Diploma, Bachelor's Degree, or Professional Degree in Food Science & Technology and/or Business Administration & Management
• At least 10 years of continuous work experience in a similar position in food manufacturing, with at least 5 years in quality management functions, is required.
• Only professionals with experience in Food Manufacturing and Quality Assurance or equivalent in a fast-paced, high mix/ high volume, BRCGS or ISO22000 food safety management system need to apply.

Full-Time position

Responsibilities:

• Utilize critical thinking to analyze multi-source data and trends, drawing conclusions to drive business outcomes across global programs.
• Connect operations quality gaps to process, product & behavioral issues and drive analysis and actionable projects across internal operations and product teams.
• Design and deploy analytics dashboards to monitor key business metrics, establishing baselines, targets, averages, and benchmarks, and present findings in business forums through presentations.
• Identify appropriate data sources, extract data for analysis, and independently apply analytics tools to generate insights.
• Execute or lead quality assessments on advertisement products.
• Conduct thorough analysis of assessment scores and trends in customer experience and product failure points across process, product, and operational policies.
• Provide guidance and support to vendors to maintain adherence to quality standards.
• Gather insights from various channels and amalgamate them for actionable insights.
• Translate insights into an executable plan and advocate for implementation with key stakeholders.
• Develop and implement comprehensive training programs in line with organizational objectives, collaborating with subject matter experts to create training content and materials.

Qualifications:

• Minimum 4+ years' of experience in the Quality domain, preferably within a business function or technical customer support vendor program.
• Proficient in data analytics tool (e.g. excel etc.).
• Knowledge in programming (e.g. Python) and visualization tools (e.g. Tableau/Power BI).
• Analytical experience solving problems using data and providing actionable business insights.
• Experience in understanding, communicating and resolving technical issues to both technical and non-technical audiences.
• Experience in advertisement tech/digital technology is a plus.

1. Leadership and Management: Quality Manager requires strong leadership committed to quality improvement. Leaders set the vision, goals, and strategies for TQE implementation, allocate resources, and provide support and guidance to employees.
2. Quality Planning: This involves setting quality objectives, identifying customer requirements, establishing processes to meet those requirements, and developing plans to achieve continuous improvement.
3. Training and Education: Quality Manager emphasizes the importance of training and educating employees at all levels of the organization to ensure they understand quality concepts, tools, and techniques, and can contribute effectively to improvement efforts.
4. Quality Control: Monitoring and measuring processes and outputs to ensure they meet quality standards. This may involve statistical process control, inspections, audits, and other quality control techniques.
5. Quality Improvement: Identifying opportunities for improvement, analyzing root causes of problems, implementing corrective and preventive actions, and continuously striving to enhance processes and products/services.
6. Customer Focus: Understanding customer needs and expectations, gathering feedback, and using it to improve products/services and enhance customer satisfaction.
7. Supplier Management: Working closely with suppliers to ensure they meet quality standards and deliver high-quality inputs, materials, and components.
8. Employee Involvement and Empowerment: Encouraging and empowering employees to participate in quality improvement efforts, share their ideas and suggestions, and take ownership of quality-related activities.
9. Measurement and Analysis: Collecting and analyzing data to track performance, identify trends, measure progress toward quality objectives, and make data-driven decisions.
10. Continuous Improvement: Establishing a culture of continuous improvement where all employees are encouraged to seek opportunities for improvement, experiment with new ideas, and learn from successes and failures.
11. Communication and Collaboration: Facilitating open communication and collaboration across departments and levels of the organization to ensure alignment of quality goals and efforts.
12. Documentation and Documentation Control: Maintaining accurate records of quality-related activities, processes, and outcomes, and ensuring proper documentation control to prevent errors and ensure compliance with quality standards and regulations such as ISO 9001-2015.

Job Description

We are seeking an experienced and detail-oriented SAP Test Manager with a proven track record in SAP testing methodologies and a strong emphasis on S/4HANA migration projects. The ideal candidate will play a pivotal role in overseeing and managing the testing activities related to SAP software implementations, enhancements, and specifically, migrations to S/4HANA. The SAP Test Manager will demonstrate expertise in test planning, execution, and leadership for a large-scale project involving high number of users while ensuring the quality and reliability of SAP systems.

Key Responsibilities:

Test Strategy and Planning:

• Develop and implement comprehensive test strategies, with a specific focus on S/4HANA migration projects and other SAP systems like BW, SAC, Datasphere and PaPM.

• Collaborate with project managers, business analysts, and SAP functional consultants to understand the unique requirements of S/4HANA migrations.

• Define test scope, objectives, and deliverables tailored to the migration context.

Test Execution:

• Oversee the execution of test plans, ensuring that testing activities are aligned with the complexities of S/4HANA migration projects.

• Coordinate closely with SAP functional and technical teams to validate system functionality during migration.

• Conduct various types of testing, including system testing, integration testing, regression testing, and performance testing, specific to S/4HANA.

• Drive test automation for Functional and regression testing

Team Leadership:

• Lead and mentor a team of SAP testers, emphasizing expertise in S/4HANA migration testing.

• Provide guidance and support to team members, ensuring a deep understanding of the challenges and nuances associated with S/4HANA migrations.

• Conduct performance evaluations and contribute to professional development plans with a focus on migration skills.

Stakeholder Communication:

• Effectively communicate test progress, results, and other relevant information to project stakeholders, emphasizing the critical role of testing in successful S/4HANA migrations.

• Collaborate with project managers to provide accurate and timely status reports with a particular focus on migration milestones.

Continuous Improvement:

• Identify opportunities for process improvement within the testing lifecycle, particularly regarding S/4HANA migration best practices.

• Implement and share insights into testing methodologies, tools, and industry trends related to S/4HANA migration projects.

Requirements

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.

• Proven experience as a SAP Test Manager, with a significant focus on S/4HANA migration projects.

• Strong knowledge of SAP applications, modules, configurations, and S/4HANA migration processes.

• Experience with various testing methodologies, tools, and best practices, with an emphasis on S/4HANA migration testing.

• Excellent communication and interpersonal skills.

• Project management certification (e.g., PMP) is a plus.

• SAP certification and S/4HANA certification are highly desirable.

Key Competencies:

• Leadership and Team Management

• Test Planning and Execution, particularly for S/4HANA migrations

• Communication and Collaboration

• Problem-solving and Analytical Skills

• Attention to Detail

• Stakeholder Management

Job Description:

Test Strategy and Planning:

• Develop and implement comprehensive test strategies, with a specific focus on S/4HANA migration projects and other SAP systems like BW, SAC, Datasphere and PaPM.
• Collaborate with project managers, business analysts, and SAP functional consultants to understand the unique requirements of S/4HANA migrations.
• Define test scope, objectives, and deliverables tailored to the migration context.

Test Execution:

• Oversee the execution of test plans, ensuring that testing activities are aligned with the complexities of S/4HANA migration projects.
• Coordinate closely with SAP functional and technical teams to validate system functionality during migration.
• Conduct various types of testing, including system testing, integration testing, regression testing, and performance testing, specific to S/4HANA.
• Drive test automation for Functional and regression testing

Team Leadership:

• Lead and mentor a team of SAP testers, emphasizing expertise in S/4HANA migration testing.
• Provide guidance and support to team members, ensuring a deep understanding of the challenges and nuances associated with S/4HANA migrations.
• Conduct performance evaluations and contribute to professional development plans with a focus on migration skills.

Stakeholder Communication:

• Effectively communicate test progress, results, and other relevant information to project stakeholders, emphasizing the critical role of testing in successful S/4HANA migrations.
• Collaborate with project managers to provide accurate and timely status reports with a particular focus on migration milestones.

Continuous Improvement:

• Identify opportunities for process improvement within the testing lifecycle, particularly regarding S/4HANA migration best practices.
• Implement and share insights into testing methodologies, tools, and industry trends related to S/4HANA migration projects.

Requirements:

• Qualifications: Bachelor’s degree in computer science, Information Technology, or a related field.
• Proven experience as a SAP Test Manager, with a significant focus on S/4HANA migration projects.
• Strong knowledge of SAP applications, modules, configurations, and S/4HANA migration processes.
• Experience with various testing methodologies, tools, and best practices, with an emphasis on S/4HANA migration testing.
• Excellent communication and interpersonal skills.
• Project management certification (e.g., PMP) is a plus.
• SAP certification and S/4HANA certification are highly desirable.
• Key Competencies: Leadership and Team Management
• Test Planning and Execution, particularly for S/4HANA migrations
• Communication and Collaboration
• Problem-solving and Analytical Skills
• Attention to Detail
• Stakeholder Management

BreakFast at Fluffy’s Boutique Pet Hotel & Grooming (BFF) is a leading hotel in Singapore for Canine friends. A leading provider in Pet Care, BFF offers boarding, daycare and grooming in an immaculate and impressive establishment. The expert team at BFF also provides dietary, training and behaviour advice and offers basic medical care, supplements and care products.

BFF seeks a General Manager to develop new standards of quality care and quality service, in line with today’s higher client expectations and needs, and to improve and oversee operations, business development, finance and HR.

The General Manager reports directly to the Director.

Responsibilities

1. Design and Implement new Quality Management Strategy, System and SOPs, which include:

• Quality policy, quality planning and assurance and quality control
• Stakeholder responsibilities to processes, products and services
• Operation and Service Excellence above across all functions of the hotel business
• Quality Customer Service for Client Retention
• Quality Service Marketing and Social Media Management to attract new clients
• Communicating offline and online our quality promise and capabilities to clients
• Staff Professional Development with new Key Performance Indicators (KPIs) incorporated into Appraisal System

2. Oversee day-to-day operations

• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Ensure all staff are skilled & knowledgeable in dog handling, care and emergencies
• Evaluate and improve operations and financial performance
• Ensure staff follows health and safety regulations
• Direct the employee assessment process
• Prepare regular reports for upper management
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

3. Live In the Hotel

• As a 24/7, Open Concept Pet Hotel, a daily night shift duty staffer is required. The GM is required to fill this role and live in the hotel to maintain a close watch over our guests.
• As a live-in manager, he will ensure the safety, rest, medical care, cleanliness, husbandry, meals, morning & night walks, and housekeeping matters are carried out as required.
• Complete the days accounts, and the next days appointments, staff scheduling, accounts and operations report and analysis.

Requirements and Skills

• Must have work experience in the Animal Care & Husbandry
• Proven knowledge in animal nutrition, healthcare and medical care for puppy and geriatic animals
• Good knowledge in animal behaviour and training for various breeds
• Problem-solving aptitude
• Must be reliable, pleasant and possess speed and empathy
• Minimum Diploma in Hospitality

Job Type: Full-time

Salary: Negotiable

Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;

• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;

• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;

• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;

• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management in the securities, financial advisory or fund management industry

• Should have knowledge of key applicable regulations in Singapore such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

• Excellent writing and communication skills

• Good interpersonal, influencing and networking skills

• Team player

Job Purpose

You will be part of a team to drive and implement the Compliance Risk Management Framework and compliance requirements for all GE entities within the Group, by effectively supporting the business units in their duty to comply with relevant laws and regulations.

The Job

• Provide compliance advisory on regulatory requirements to business units; and be involved in new initiatives/projects to understand business units’ concerns/needs and provide accurate and practical compliance advice to address regulatory, industry and Group requirements;
• Provide oversight and support to the local entities on general compliance matters/Group initiatives, including localisation of Group policies, standards and guidelines where required;
• Liaise, engage and provide support to parent company in their oversight of entities. Work with various stakeholders on regulatory related matters, information requests and regulators’ queries promptly;
• Assess the impact of new/revised regulatory updates (including Consultation Papers) and conduct impact and gap analysis on these updates. Partner with Business Units on the implementation;
• Responsible to review the compliance event reporting (“CER”) from business units and local entities. This would include monitoring of the timely CER submission by business units and tracking of resolutions on action plans;
• Roll out Compliance Requirement Self Assessments (“CRSAs”) for applicable laws and regulations to the respective business units and work with the business unit to implement the required compliance controls. This would include to ensure the CRSA is finalised and signed off in a timely manner and tracking the resolutions of action plans when gaps are identified;
• Assist with the annual Compliance Requirement Self Assessments (“CRSAs”) for applicable laws and regulations. Work with business units to identify gaps, remediation actions and track action plans till closure in a timely manner;
• Responsible for the preparation and co-ordination work for compliance related matters, which shall include arrangement for the management meetings, preparation of meeting materials/ compliance related reports, information gathering and other administrative matters;
• Carry out ad-hoc tasks/projects as requested by the immediate Supervisor and/or Head of Group Regulatory Compliance;
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company; and
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

• Bachelor Degree, preferably in Business, Insurance or Finance related fields;
• Minimum 5 – 8 years working experience in the area of compliance/internal audit in the financial services industry;
• Sound knowledge of regulatory and industry requirements relating to the insurance/financial industry such as Insurance Act, Financial Advisers Act, MAS Notices/guidelines, Life Insurance Association guidelines etc;
• Lead initiatives;
• Self-motivated and driven;
• Meticulous, good analytical and problem solving skills;
• Good communication and interpersonal skills;
• Able to multi-task and work under pressure;
• High level of integrity, takes accountability of work and good attitude;
• Takes initiative to improve current state of things and adaptable to embrace new changes.
• Able to work independently and collaboratively;
• Proactive, resourceful and able to handle difficult situations;
• Ability to build relationship with internal and external stakeholders; and
• Acts as a resource for colleagues with less experience in regulatory compliance.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Position Summary

The Test Manager will work across all projects, having responsibility for the management, development and delivery of testing capability into projects that are managed across platforms. The incument will prepare and review test cases based on the technical specifications and overall project deliverables. He/she will prepare the overall project test strategy, manage and track all testing activities, as well as providing the project support throughout a software development life cycle project. He/she will also be in charge of ensuring quality testing/quality assurance of project delivery. He/she will be working in a collaborative environment with cross-functional teams.

Key Responsibilities

The incumbent is expected to perform the following:

-Define, execute and monitor the overall project test strategy. Keeping overall track of the scope of testing by measuring the test progress and evaluating the results

-Ensuring alignment to existing organization processes and project management framework

-Prepare and maintain test specifications and test scripts (test scope, test scenarios, test conditions, test cases, test data and traceability matrix) as per the Functional Specifications and timeline.

-Review test specifications, test scripts and test results. Execute test cases, regression tests and confirmation tests according to test plan.

-Be the single point of contact (internal and external) for all test related matters and issues

-Execute follow-up test to ensure software defects/issues are resolved.

-Manage testing activities i.e. test plan preparation, traceability matrix preparation and update, test cases generation and execution, test results and test report review

-Manage, track and ensure proper closure of defects detected during testing

-Provide regular updates to reporting manager on status of assignments and arising matters

-Update the relevant documentations related to the project/change appropriately.

-Implements and enforces new processes and procedures with an ability to simplify testing through automation and innovation

-Ensuring adherence to all relevant policies and procedures as per the project management framework. Demonstrates a good understanding of risk awareness and compliance issues to minimize project, business, operational and reputational risk.

-Working with cross functional teams like project team, operations, technology/IT partners and adopting a collaborative approach that supports the project and departments objective

Qualifications and Skills:

-Degree in computer science or equivalent area of study

-Good understanding of test methodology and experience in a SDLC (software development lifecycle) project implementation process

-Minimum 8 years’ experience in testing, preferably within government section services environment

-Knowledge and hands-on experience on Project Management, Functional and Non-Functional testing, system end-to-end testing and Defect Management

-Strong oral and written communication skills in both English and Chinese with all key internal and external stakeholder to ensure test plan, strategy and QA plan is understood and implemented as per plan

-Strong analytical and problem solving skills

-Ability to work under pressure and to handle tight deadlines

-Good team player and positive working attitude

-Self-motivated, self-starter and fast-learner with ability to work independently and within a team

**We regret that only shortlisted candidate will be notified. Personal data collected will be used for recruitment purposes**

• MNC (Woodlands)
• Company Transport Provided
• Excellent Benefits + Career Progression
• Quality & Environment Management System, Food Safety Management System
• GMP | HACCP | RSPO | ISO 22000, 9001, 14001, 45001

Job Responsibilities:

• Maintaining implemented systems (excluding safety related) such as conducting related internal audits, non-conformities closure, management review meeting, pest control management, and also handling related audits (documented in Management System)
• Attend to all external audits (Regulatory, Certification Bodies, Customers and etc) and ensuring proper closure of findings raised
• Periodic follow-up on continuous improvement activities triggered by the above management systems
• Conduct food safety refresher training (including food safety & quality culture), RSPO related training to all operational staff periodically
• To conduct supplier’s audit as planned
• Conduct product contaminant screening and liaison with external labs for all analysis enquiries
• Handle sales inquiries such as questionnaires, contaminant compliance and etc
• Update the legal register of environmental issues upon receiving the latest revision
• Conduct traceability and mock recall annually and maintain all records
• Conduct monthly food safety meeting and share food safety related information
• Part of QA Team in FSSC, QEMS & SEDEX Certification Audit, RSPO Audit and unannounced Kosher Audit
• To perform ad-hoc duties assigned by superior

Requirements:

• Degree in Food Science / Food Technology or other Science related disciplines
• Obtained Food Safety Course Level 3 certification
• Any QA related assessor certificate or certified QMS Auditor / Lead Auditor in ISO or equivalent will be advantageous.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description

You will play a crucial role in leading the design, development, and deployment of the strategic procurement related compliance programs, processes, and initiatives across the global organization. You will work closely with cross-functional teams including Global Sourcing, legal, compliance, QA, IT and data management to ensure we have a ‘One Agilent’ program in place. This role requires a deep understanding of regulatory compliance, quality management and audit and supply chain management.

Key Responsibilities:

• Leads the design, development, management and execution of strategic compliance programs and initiatives aligned with legal requirements, industry standards and organizational objectives. (e.g RoHS, responsible minerals, modern slavery)
• Acts as a “Process Champion”, consultant and recognized expert to the management team on strategic procurement processes, methodologies and strategies.
• Maintains a broad knowledge of major industry best practices and stay informed about the industry specific regulations and standards, identify and close the process gaps to ensure the organization complies with all relevant laws and regulation.
• Identifies opportunities and drive for continuous improvement initiatives for the organization to enhance efficiency and improve productivity.
• Develop and manage process documentation, policies and training.
• Leading the internal/external QMS, process and compliance audit for the organization.

Qualifications

• Bachelor’s degree in relevant field preferably in Engineering or Quality.
• Minimum of 8 years of experience in procurement, quality, compliance management, audit or regulatory affairs.
• Excellent problem solving and critical thinking skills.
• Strong project management skills and ability to handle multiple tasks simultaneously.
• Excellent communication skills and ability to work collaboratively in a team
• Strong understanding of QMS (ISO9001/13485), regulatory compliance, including knowledge and of relevant laws and regulations in the industry.
• Hands on working experience on FDA, IVDR and MDSAP will be and added advantage.