Total 6 compliance manager job vacancies in Quality Assurance / Control category in D08 Little India

Experience: 6-9 Years

Role: Test Manager

Key Skills:

• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• Experience in various testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc.

Key Responsibilities:

• Overall accountable and responsible for delivery of testing services one or more applications and/or projects for Retail Banking
• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing ; Ensure communications with country team for testing and status reporting, conversing in Vietnamese language
• Works with the testing service providers and other stakeholders both group (SG) and country (Vietnam) to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery.
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits.
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored into the plan.
• Engages with various stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand.
• Act as the first point of escalation for any issues raised by stakeholders, testing service providers.
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable.
• Drive and collaborate with all stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable.
• Participate and contribute in forums, as required, to drive testing transformation and innovation.
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team.

Key Requirements:

• Bachelor’s Degree or master’s degree in computer engineering or related field.
• Must have oral and written communication abilities for both English and Vietnamese languages
• Proven working experience in test delivery or equivalent role with at least 10 to 15 years relevant experience in large and complex organisations preferably in Banking and Finance and at least 5 years’ senior manager experience in testing.
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers.
• Good knowledge in managing data migration projects including conversion testing.
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• A proven, successful track record of managing shared IT service development and/ or IT Testing Services.
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services.
• Strong domain knowledge on Core Banking, Cards and Secured Loans. Experience in managing testing one or more areas of these domains will be an advantage.
• Strong attention to details, excellent analytical and problem-solving skills.
• Experience in managing multiple external testing service providers.
• Experience in managing multi-cultural, diverse, direct and virtual teams.
• Experience in various testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc.
• Must display a high level of professional judgment, commitment, integrity, and teamwork.
• Excellent client facing, internal communications skills.

Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

• Degree in Mechanical Engineering
• Must completed Master in Yoga for Human Excellency
• Must have 5 years of experience in teaching Yoga
• Must have 5 years of work experience in Mechanical Industry
• Teaching experience in relevant Industry
• Must have experience in Quality Assurance
• Responsible for IT-related module delivery, development, project supervision, assessment setting, and marking for full time and part-time courses
• Perform administrative and academic duties in continuing education and Skills Future initiatives such as business development support, student outreach, the launch of new courses, etc.
• Coordinate and manage programs in areas of course registration, module billing, assessment administration & reporting, course feedback, student career counseling & mentoring, etc.
• Strong knowledge of the subject areas combined with a broad subject background and ability to contribute to teaching modules in areas of Civil/Electrical/Computer Science/ Mechanical/ Engineering
• A passion and genuine interest to share knowledge and interact with learners.
• Good communication and interpersonal skills

Experience: 10+ Years

Role: Test Manager

Key Skills:

• Payments processing
• Cross border transaction processing
• Vendor management

Key Responsibilities:

• Overall accountable and responsible for delivery of testing services across the Payments, Real-time Data, Online API (PROS) Program
• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing
• Works with the testing service providers and other stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan
• Engages with various stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand
• Act as the first point of escalation for any issues raised by stakeholders, testing service providers
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable
• Drive and collaborate with all stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable
• Participate and contribute in forums, as required, to drive testing transformation and innovation
• Works Closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team

Key Requirements:

• Bachelor’s Degree or Master’s degree in computer engineering or related field
• Proven working experience in test delivery or equivalent role with at least 10 years’ relevant experience in large and complex organizations preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps
• Proven,successful track record of managing shared IT service development and/ or IT Testing Services
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services
• Strong domain knowledge on Transaction Banking, Wholesales Banking and Payments Program. Experience in managing testing on these domain knowledges will be an advantage
• Strong attention to details, excellent analytical and problem solving skills
• Experience in managing multiple external testing service providers
• Experience in managing multi-cultural, diverse, direct and virtual teams
• Experience in various testing tool suites like HP UFT/QTP, LoadRunner/Performance Center/SiteScope, HP ALM / Quality Center, Tosca, Appium, Java, Selenium,JIRA etc
• Must display a high level of professional judgment, commitment, integrity, and teamwork
• Excellent client facing, internal communications, written and verbal communication skills.
• Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred

The cashier is the first point of contact in the store, responsible for handling transactions, providing excellent customer service, and maintaining accuracy in cash and credit card payments.

· Ensure that all transactions are accurate, balance the cash drawer at the end of each shift,

and report any discrepancies.

· Verify that all card transactions reconcile with the daily settlement at the end of each day.

· If any manual invoice is issued, ensure it is entered into the system and processed according to

the company's SOP.

· The cashier must follow additional instructions from the accounts team regarding filing and

any other requirements.

· File sales invoices and supporting documents, including cash register and card settlements daily.

· Prepare daily cash reports and submit them to the accounts team.

· Maintain organized filing of all other transaction receipts, such as item purchases and item transfers

· Provide invoices to the accounts team for auditing purposes as required.

· The cashier should have a thorough understanding of Singapore's AML (Anti-Money Laundering)

policies and risk assessment procedures.

· Candidates with AML (Anti-Money Laundering) certification are preferred

· Must adhere to all company SOPs and AML (Anti-Money Laundering) regulations to ensure smooth

cash transactions and mitigate risks

Having an AML (Anti-Money Laundering) certification is preferable.

ROLE RESPONSIBILITIES

• The reviewing of site purchase orders to ensure that the applicable requirements are met
• The control of on site and off site vendor inspectors
• The compilation of vendor inspection assignments packages
• The coordination and resolution of any nonconforming product Reviewing vendors QA/QC systems in accordance with contractual requirements
• The attendance at site and inspection procurement meetings
• Coordination of vendor quality approvals when required
• Ensure the verification of documentation and certificates for materials purchased by vendors
• Review of suppler quality plans against contract requirements
• Review procurement documents to ensure that quality requirement have been correctly translated into purchase requisitions and design documents
• Review supplier inspection procedures and personnel qualifications
• Review supplier material certificates
• Take part in supplier audit and surveillances
• Coordinate with the companies discipline engineers for the resolution of technical discrepancies
• Coordinate with management for quality improvements
• Issue of nonconformance reports
• Track all nonconformance reports
• Coordinate with the owners representative on all procurement issues
• Monitor progress of all purchase requisitions

Working Hours: Monday to Saturday, 9 am to 6 pm.

May need to work on Sundays if required.

Job Summary:
The Assurance Manager- Internal Auditor, assigned to one of Pinkerton's largest global clients, will oversee multiple projects or a portfolio of related projects that are aimed at achieving the department objectives, specifically for the Security Assurance Program workstream. The Manager ensures that the projects are delivered on time, within budget, meet required quality standards, and, when possible, implement improvements.

This role supports the associated global assurance efforts and leads audit projects from simple activities to more complex plans. Through collaboration with colleagues, security teams, and business stakeholders, the Manager prepares comprehensive project planning, manages resources, coordinates tasks, and maintains project documentation and data. The utilization of Lean Six Sigma and ISO standards to identify issues with documented processes, data analysis, and recommendations to improve quality control are important aspects of the position. Candidates are encouraged to apply directly through Pinkerton’s Career page: https://pinkerton.com/job/PINKERTONR4947/assurance-manager-internal-auditor

Essential Functions:

1. Represent Pinkerton's core values of integrity, vigilance, and excellence.
2. Serve as the primary resource for assurance issues for internal audits.
3. Create and maintain comprehensive project documentation, plans, and reports.
4. Perform assigned tasks within assigned deadlines and requirements, including oversight of all incoming and outgoing project documentation.
5. Act as the point of contact and communicate project statuses with management.
6. Develop and establish program processes and procedures.
7. Manage and coordinate goals and activities in conjunction with sound assurance and personnel management concepts.
8. Planned, coordinated, and directed the work of others in discharging the company assurance mission.
9. Supervise contracted vendors and resources within the assigned team.
10. Develop and manage all team-related training programs.
11. Maintain good working relations with external and internal customers.
12. Provide advice and counsel to regional and area security managers on matters relating to inspection, testing, assessment and validation.
13. Identify and define objectives, strategies, and priorities relating to assurance and validation matters.
14. Conduct process compliance and quality management system internal audits, per schedule and defined procedures, using audit checklists and other documentation tools and standards.
15. Investigate and follow-up on issues observed during internal audits to determine impact and recommend mitigation strategies.
16. Adhere to and apply all aspects of assurance and validation protocols in a consistent manner.
17. Ensure audits and remote tests are closed out and submitted to Corporate Security on time.
18. Complete and ensure quality of assurance assessments and preparation of reports.
19. Comply with all applicable laws, statutes, or standards from regulatory and accrediting agencies as applicable.
20. Initiate and facilitate changes to improve services through effective communication, collaboration, and interdisciplinary problem-solving.
21. All other duties, as assigned.

Education, Experience, and Certifications:
Bachelor's degree with five or more years of risk, assurance, compliance and/or governance experience and related audit requirements. Auditor certification is required. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.

Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law. Pinkerton also adheres to all local, state, federal, and country hiring requirements.