Areas of Responsibility:
1. EduTrust
· Spearhead the entire EduTrust certification and renewal process, ensuring successful preparation and coordination for site assessments.
· Provide clear guidance to process owners on meeting EduTrust requirements and maintaining alignment with Policy and Operations Manual (POM) standards.
· Act as the custodian of all controlled documents, ensuring timely updates and consistent document control, including Policy and Operations Manuals.
· Collaborate with process owners to review and enhance policies and SOPs, ensuring alignment with EduTrust criteria and operational effectiveness.
· Conduct thorough internal assessments as part of the QA team to monitor compliance and identify areas for continuous improvement.
· Analyse performance data, audit findings, and compliance trends to identify gaps and recommend improvements.
· Support the development of internal benchmarks and evaluate organisational performance against relevant industry and regulatory standards.
2. ERF
· Ensure timely and accurate submissions related to SkillsFuture Singapore (SSG) registrations, including updates for Managers, Academic & Examination Board (AEB) members, courses, and premises.
· Coordinate the submission of PEI Annual Returns, ensuring completeness and adherence to regulatory deadlines.
· Assist in the preparation and execution of ERF renewal exercises to maintain compliance and secure re-certification.
· Maintain organised and up-to-date documentation, ensuring records are easily accessible and audit-ready.
Requirements:
- Minimum Diploma or Degree in a relevant field.
- At least three years of experience as a QA Manager in a Private Education Institution (PEI).
- Proven track record of having led at least one full EduTrust certification or renewal assessment.
- Strong understanding of EduTrust and ERF requirements, including compliance standards, internal assessments, and documentation practices.
- Ability to perform data analysis, interpret trends, and derive meaningful insights to support benchmarking and decision-making.
- Familiarity with establishing and monitoring internal benchmarks to support continuous improvement and regulatory compliance.
