Total 935 customer experience manager job vacancies in Quality Assurance / Control category in Singapore

Job Responsibilities:

• The creation, upkeep, and ongoing enhancement of the organization's Quality Management System (QMS), maritime class approvals, and regulatory obligations .
• Arrange, plan, and take the initiative to spearhead quality-related projects and advance a culture of quality inside the business.
• Sustaining and enhancing quality performance to satisfy all Divisions or the sustained level.
• Complete all necessary internal and external audits and inspections as requested by clients or third parties.
• Creating, carrying out, and overseeing the audit and approval programme; reporting audit results; and making sure corrective measures are followed through on.
• Assist the department by giving the team the necessary training and direction as needed in order to follow up on the root cause analysis and develop a suitable action plan to stop problems from happening again.
• Investigate incidents and compile succinct reports in compliance with legal and regulatory requirements.
• Employee education and training regarding the QMS and its associated procedures, quality concepts, instruments, and methods, among other things.
• Verify that all licences for products and services are controlled for both new applications and renewals at the Singapore site.
• Cost allocation and control for projects linked to the QMS, resource management, training, costs associated with third-party audits and certification, and professional subscription fees.
• Efficiently executes quality protocols for every designated location, adhering to legal, regulatory, and best practices. records and upholds the quality approvals, procedures, and accreditations registry for the designated locations and regions.
• Ensures that all pertinent regional colleagues are aware of their roles in supporting and maintaining Quality Assurance processes by communicating quality procedures to all assigned sites.
• Follows the audit calendar when managing technical, operational, health, safety, and environmental audits.
• Takes part in quality, non-conformance, and complaint investigations, making sure that conclusions are suitably documented, reported, and escalated. keeps track of and investigates supplier CAPA and improvement actions
• Participates in statistical studies that serve as the foundation for improvement recommendations.
• Informs top management and business executives about matters pertaining to compliance or that call for the development or enhancement of supplier quality.
• Any ad hoc tasks or projects that are allocated.

Requirements:

• At least five years of relevant managerial experience in the marine, aviation, or similar industries are required, along with a degree in engineering or quality assurance, or an equivalent.
• Qualified internal/lead auditor according to ISO9001:2015.
• Passing the CAAS M10/L11/L12 Exam with distinction.
• It will be advantageous to be able to comprehend CMM, especially the illustrated part listing (IPL) and the special equipment and tooling listing.
• Ideally has prior experience communicating with OEMs to expand capabilities.
• Lean, Kaizen, and 5S certification or expertise; or familiarity with standard quality tools and practices.
• Familiarity with pertinent standards and the capacity to learn about the guidelines pertaining to the quality systems unique to the aviation, maritime, and military sectors;
• Hands-on experience in developing, maintaining, and administering quality management systems.
• Understanding of the creation and real-world application of Lean, CI, and other comparable methodologies in the context of engineering, manufacturing, and/or supply chains.
• Capable of inspiring and leading the team with demonstrated managerial abilities and strong leadership.
• Well organised, resourceful, meticulous, and a good team player.
• Able to use Microsoft Office products (such as Word, Excel, PowerPoint, and Outlook) and have a strong internet presence
• Strong interpersonal and written communication abilities.
• The capacity to organise, prioritise, and operate under pressure to meet deadlines while remaining flexible and adaptive to changing circumstances and demands.

Key Responsibilities

• Ensuring a consistently high-quality experience for end-users.
• Leading a team to oversee quality activities in assigned markets.
• Monitoring and ensuring quality and regulatory compliance of external manufacturers and distributors, including the identification and resolution of non-compliance.
• Oversee new product introduction and supplier qualification, ensuring continued quality compliance of partners.
• Maintain QMS alignment with international standards, health authorities, regulatory guidelines, and company standards.
• Perform batch release in respective markets to ensure compliance with GMP and regulatory requirements.
• Ensure change controls, deviations, CAPA management, recall activities are managed timely and effectively.
• Oversee new product introduction and supplier qualification process.

Requirements

• Bachelors in Science (or a related discipline).
• At least 10 years' experience in the life science industry (e.g. pharmaceuticals, medical devices, and health supplements) in the quality function with strong technical knowledge in GxP.
• Experience leading teams and quality improvement projects.
• Strong business acumen, problem-solving capabilities, communication skills and stakeholder management are important for this position.

To apply, submit your most updated resume showcasing relevant qualifications and experience.

Not the right opportunity?

We're always looking out for the best talents in the life science industry. If you are currently seeking exciting opportunities within the pharmaceuticals, medical devices, in-vitro diagnostics (IVD), or consumer health industry, do reach out for a confidential chat.

Principal Consultant: Cheong Yee Yin | Registration Number: R22108633 | EA License Number: 17C8502

Assistant Tax Manager | ATP / ATA holder | IRAS | DTA | Coaching Experience | Tax Compliance | Robinson

Location: Robinson Road
Working Days: 5 days (Mon-Fri)
Working hours : 9:30AM - 6PM
Upon confirmation:
Can choose 8:30AM - 5PM / Default hours
Salary : $5,000 - $6,500 (Experience 6 years)

Job Description:

a. Corporate Taxation

• Support clients on taxation services as follows:
• Analyze Financial Statements & GL to identify strategies to minimize client’s tax costs, ensure tax compliance and accurate tax filing
• Preparation of corporate tax computations for clients from various industries
• Preparation of ECI and Form C/C-S and the filings to IRAS
• Preparation and filings of withholding taxes to IRAS
• Preparation of application of COR for DTA
• Research on various tax matters
• Any other ad hoc works related to corporate tax

b. Individual Taxation services

• Prepare the computation of clients’ individual taxes, preparation of IR8A and IR21 tax clearance
• Responsible for the e-filing of tax return to IRAS
• Preparation of AIS data

c. Supervisory role

• Coach and provide guidance to Senior / Tax Associates and Tax Interns
• Review tax computations and tax related work prepared by Senior / Tax Associates and/or Tax Interns to ensure accuracy and timely submission

d. Handle tax inquiries and audit from IRAS

e. Responsible for the transfer pricing documentations / projects

f. Assist Managers for any other tax related engagements and/or projects as assigned

g. Provide tax advisory services to clients

h. Administrative functions of tax assignments

Requirements:

• Candidates must possess a Degree, preferably in an accounting/business/tax-related field.
• Minimum 6 years of experience in Singapore Corporate & Individual tax compliance, with coaching / supervisory experience.
• Good knowledge in Singapore Tax system and rules
• ATP / ATA holders are advantageous.
• Those with prior experience in professional service firm is advantageous

The Supreme HR Advisory Pte Ltd | 14C7279
Ong Boon Kiet (Travys) | R22104769
Senior Recruitment Consultant

Job Description:

· Experience in Test Environment management for 10 years and overall experience of 12-14 yrs

· Experience of 5-6 yrs in Banking customer is required

· Leading team of 5-6 test environment engineers

· Manage various project stakeholders like PM, BA, Test Manager and other application owners from Test Environment Management perspective.

· Environment requirement gathering from program streams

· Environment GAP analysis for SIT, UAT, Conversion and NFT testing

· Coordinating with all application domain to establish the end-to-end environment connectivity

· Environment alignment and booking for SIT and UAT

· End-to End environment integration flow review for online, batch and data transfers.

· Responsible and act as single point of contact for all project environments

· Handover environment to project testing team for shakedown (End to End Sanity)

· Triage connectivity/environment related issues

· Setup Environment health check (technical) e.g., Servers, Handlers

· Monitoring the Environment health and co-ordinate with team and send the report to stakeholders

· Environment downtime Impact Assessment with project holders

· Environment Outage Calendar Update and circulate to affected project stakeholders

· Coordinate environment maintenance activity (IPL, Patching, RDR)

· Experience in AS400/ Mainframes Environment is an added advantage

Job Descriptions

• Lead a team of QA Executives to provide support on quality systems, processes, and procedures to ensure compliance with FM Contract, Company’s, and ISO policies.
• Responsible for preparing and conducting quality assurance checks in a systematic manner, investigations for potential quality non-conformance, compliance concerns and recommend follow-up actions to mitigate such issues.
• Prepare periodic report for management review and facilitate for follow-up actions required.
• Supervise and manage contractors, sub-contractors and provide liaising duties with clients to ensure service delivery, ad-hoc works, and all scheduled maintenances are performed on time.
• Attend regular maintenance meetings on behalf of the Company with Clients and Clients’ Representatives.
• Lead the internal audit program for operation site include identifying opportunities for quality systems’ improvements and meet company’s quality objectives.

Job Requirements

• Minimally Diploma in any Engineering field, Facilities or Estates Management or equivalent, preferably with knowledge in ISO Standards 9001, 14001, 41001 and/or 45001.
• Certified QMS Auditor / Lead Auditor in ISO or equivalent will be advantageous.
• Pro-active, independent yet service and team-oriented, and able to perform under pressure with minimal supervision.
• Strong interpersonal and communication skills with ability to work cross-functionally with different departments to meet timeline and objectives.

Summary

The Senior Manager, Quality Assurance is responsible for overseeing the Singapore site’s QMS as Site Quality Leader and Quality Management Representative. The position will provide guidance and support to the Singapore site’s quality team and will work closely with the Director of Quality, VP of Operations, and APAC regional business partners.

Key Accountabilities

• Appointed as the Singapore Quality Management Representative and Singapore Quality Site Leader for ISO 9001:2015 QMS.
• Ensure effectiveness and compliance to ISO 9001:2015 and various regulatory requirements as needed.
• Lead site quality team to drive operation and product quality improvements via data driven metrics.
• Oversee and support supplier quality, SCAR, product inspection, equipment calibration, CAPA, complaint investigation, change control, LMS training, and NPI activities.
• Chair quality management reviews and manage Internal & External audits.
• Support global quality system process integration, harmonization, and simplification. Managing local implementation and changes.
• Manage employee recruitment and development, performance management, and motivate team to achieve departmental objectives and goals.
• Escalate and manage any significant events such as safety, product shipping holds due to quality, regulatory, or any compliance issue.
• Lead or support identified special projects and key initiatives as needed.
• Work cross-functionally to achieve Singapore site objectives.

Requirements

• 8+ years of experience in Quality Management Systems within the medical device or pharmaceutical industry or under an ISO 13485:2016 or ISO 9001:2015 QMS.
• 5+ years of management experience.
• Knowledge of regulatory requirements and standards relevant to manufacturing such as (ISO45001/OHSAS18001 and ISO14001)
• Strong customer focus with complaint investigation, significant event reporting and CAPA skills.
• Internal Auditor certification.
• Strong data analysis skills and proficiency in electronic data management systems.
• Good understanding of quality management systems and tools such as PPAP, FMEA, and SPC.
• Ability to work independently and collaborate effectively with cross-functional teams.
• Proficiency in SAP, Microsoft Excel, Word, and PowerPoint.

JOB RESPONSIBILITIES

• Primary reviewer in charge of new case review and perform independent credit assessment of credit cases submitted by the Corporate Banking Department and the Treasury Department.
• Perform independent annual credit review of existing credit cases (i.e. annual and ad-hoc credit reviews) submitted by the Corporate Banking Department and the Treasury Department.
• Prepare the necessary documents (i.e. original credit application, and voting form) and write minutes for the credit committee meeting.
• Monitor the submission of annual credit reviews to ensure that all the existing credit files are reviewed promptly and timely.
• Perform the periodic risk reports (daily, monthly, quarterly, semi-annual and annual) in accordance with the Routine Report List.
• Monitor the implementation of policies and procedures if necessary.
• Reviewing KYC and CDD duties.
• Assist in market risk and liquidity risk management.
• Assist with China Head Office reporting and enquires.
• Perform ad-hoc assignments assigned by the Bank.
• Manage the filing of all the records.

REQUIREMENTS

• A good degree in related fields: Finance, Business, Accountancy, Economics

• With at least 5 years of relevant working experience at financial services firms

• Strong command in Chinese language is essential

• Good understanding of credit risk management and mitigation practices as well as issues and developments affecting the banking industry

QA Assistant Manager / Manager

Working days: 5 days work week
Working hours: 8.30am - 5.30pm
Salary: $4400 - $6000
Location: Senoko

Responsibilities

• Overseeing the operation and whole function of QAQC department
• Establish, review and continuous improvement for Food Safety Management System (SFA Regulations / FSSC 22000 / HALAL / Customers’ requirement) and documentation.
• To lead the QAQC team towards managing, maintaining and food safety management system.
• Review and improve working procedure/criteria for manufacturing processes.
• Overseeing in export country registration, review of importing countries requirement and liaising with regulatory agencies.
• Assisting in laboratory set-up / Overview external lab testing Parameter
• Study the export /import, rule and regulation of the country
• Main point of contact for Government regulatory agencies and certification bodies.
• Any ad-hoc tasks assigned by superior

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Our client focuses on real estate investment, real estate development, and hospitality as its areas of interest in the key cities across Asia Pacific regions.

Responsibilities:

• Follow-up with process owners to ensure recommendations put forth by Internal Auditors are duly implemented.
• Perform internal control reviews on ad-hoc projects assigned.
• Ensure Group policies and procedure manuals are updated before dissemination to staff.
• Ensure compliance with local rules and regulations (e.g. set by URA, SGX, etc.)
• In-charge of business continuity management (BCM) project.
• Manage/ review risk framework, maintain risk register, prepare annual risk report and write-up on risk management section of the Sustainability Report.
• Ensure Internal Control Self-Assessment Checklist is completed by the various Business Units on an annual basis.

Requirements:

• A degree in Accountancy/ACCA with professional CA qualification or CIA certification would be an advantage.
• Relevant 8 years’ experience in internal control, risk management, internal audit and compliance, preferably in the Real Estate or Hospitality industry. Prior Big 4, and commercial ERM / Internal Audit / Internal Control experience will be a plus.

All applications will be treated in the strictest confidence. Personal data provided will be used for recruitment purposes only.

Please apply with your CV in word document format. We regret to inform that only shortlisted candidates will be notified. For other positions related to real estate, please go to https://careers.tri-cap.com.sg/.

EA Licence: 17C8777

​EA Personnel: R21102223

Who we are:

Brdgx is the Asia payment access for businesses to Send and receive payments through local payment networks. We help financial institutions, merchants and technology platforms to expand their business reach to China and Southeast Asia by enabling access to local payment solutions. Our B2B digital treasury solution enables clients to execute their international transaction with speed and coverage.

We are looking for:

A leader to build the compliance foundation of the company by overseeing and executing our company's compliance requirements in customer due diligence and . He/she will also play a vital role in shaping the company's business roadmap by leading the company's expansion plan in Asia.

Jobscope:

· Review, draft and update the company’s compliance policies and procedures in accordance to the latest regulatory requirements and market practices related but not limited to KYC/AML/CTF

· Review and check Customer Due Diligence (CDD) information of clients and carry out Enhanced Due Diligence (EDD) cases and relevant KYC documents submitted by business.

· Oversees the company's compliance operations and on-going transaction monitoring process with recommendations

· Be the primary contact for regulators and banking partners in existing or new markets

· Communicate with third parties, including financial institutions and regulators, to fulfil regulatory compliance requirements

· Undertake risk assessment on the company's new product offering from a compliance perspective

· Manage the company compliance records, reporting process, and communicate with relevant external parties

· Provide advice to frontline and other relevant business units on compliance related matters

Qualification:

· University or Diploma graduate with work experience in banking, payment, or regulated financial institutions

· Possess at least 3 to 5 years of working experience in compliance related work

· Experience and knowledge of the operations of the external name screening devices / tools for compliance screening and transaction monitoring

· Strong skill and in-depth knowledge of CDD requirements for client onboarding and on-going KYC review based on MAS payment regulations

· Possess of the qualification / certification of the Enhanced Competency Framework on Anti-Money Laundering and Counter-Terrorist Financing is preferable

· A driven team player with a strong sense of collaborative success and a mindset of rendering quality service attitude

· Fluent in English. Chinese language ability is a plus

The Role:
My Client is a global fund manager and we are looking for a Compliance Manager for the Singapore office. This is a new headcount in the business with growth potential to take on a regional portfolio within the business. You will be given the autonomy to spearhead new Compliance polices and framework across the region.

Responsibilities:

• Oversee and spearhead the Compliance policies and processes across SG and HK.
• Provide Compliance and Business Advisory to global stakeholders
• Ensure that any new processes are in line with the MAS and HKMA
• Work with the global Compliance team and elevate the Compliance standards for the Asia business.
• Design Compliance training program and be the point of contact for any Compliance related issues in Asia.

Requirements:

• A bachelors degree in a reputable university
• 5 to 10 years of experience in a Compliance function – within Fund Management preferred
• CMS licensing application experience preferred
• Ability to liaise directly with MAS / HKMA
• Be able to work independently, while also being a strong team player

Take charge of this opportunity to welcome a new career challenge in 2024.

EA Personnel No R1985201
BeathChapman Pte Ltd
Licence No 16S8112

Job posting done by Sheralynn Tjioe, Head of Interim and Contracting Solutions (Technology) Recruitment at Kerry Consulting

Email: [email protected]

My Client is a leading stable firm in Singapore.

Role Overview:

The Software Test Manager will oversee testing activities across all projects, taking charge of managing, developing, and delivering testing capabilities across various platforms. Responsibilities include preparing and reviewing test cases based on technical specifications and project deliverables, crafting project test strategies, managing testing activities, and ensuring quality assurance throughout the software development life cycle. This role involves collaboration with cross-functional teams in a supportive environment.

Key Responsibilities:

The incumbent will be responsible for:

• Defining, executing, and monitoring the overall project test strategy, tracking test progress, and evaluating results.
• Ensuring alignment with existing organizational processes and project management frameworks.
• Creating and maintaining test specifications and scripts, reviewing test results, executing test cases, and managing testing activities.
• Serving as the primary point of contact for all test-related matters.
• Managing defect resolution and ensuring proper closure of detected defects.
• Providing regular updates to the reporting manager on assignment status and relevant matters.
• Implementing and enforcing new processes and procedures, emphasizing testing simplification through automation and innovation.
• Adhering to relevant policies and procedures to minimize project and operational risks.
• Collaborating with cross-functional teams to support project objectives.

Requirements:

• Bachelor's degree or diploma in computer science or related field.
• Solid understanding of testing methodology and experience in SDLC project implementation.
• Minimum 10 years of testing experience, preferably in banking or financial services.
• Proficiency in project management, functional and non-functional testing, and defect management.
• Excellent communication skills for effective stakeholder engagement.
• Strong analytical and problem-solving abilities.
• Ability to work under pressure and meet tight deadlines.
• Positive attitude, good team player, and self-motivated individual capable of independent work and teamwork.

To Apply

For a confidential chat regarding your next Technology role, please submit your resume (in MS Words format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306

License No.: 16S8060

QA Engineer | ISO Audit experience | Equipment Calibration | Woodlands

Salary： $3500 - $4500 (without AWS) (depends on experience)
Working hours : Mon-Fri 8am to 5pm
Working Location: Woodlands Sector 1

JOB DESCRIPTION

• Ensure proper usage and calibration of measuring equipment
• Managing customers' request and complaints (KIS)
• Ensure customer request is reflected in process and participates in assessing CAR/8D if necessary
• Supervising QC activities (One-point-lesson etc)
• Compiling Raw Material Inspection/Certificate report
• MES management (measurement lock and report format etc)
• Rework Data Compiling
• Weekly Report
• Part Measurement (Surelnspect / Ultrascan etc)
• Conduct Various audits (Internal process, Site, Supplier etc)
• Handle Audits from customers and ISO certification bodies
• Document Control of whole KTS
• Maintain and generate Quality Management System procedures and processes
• New employee Briefing and OJT for Quality portion only
• Continual Improvement Activities
• Process/ Une Audit per month

REQUIREMENT

• At least Diploma in any field
• 4 or more years of relevant experience
• ISO audit experience

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

Lydia Chieng Zhi Yee Reg No: R1988890

The Supreme HR Advisory Pte Ltd EA No: 14C7279

QA Engineer | ISO Audit experience | Equipment Calibration | Woodlands

Salary： $3500 - $4500 (without AWS) (depends on experience)
Working hours : Mon-Fri 8am to 5pm
Working Location: Woodlands Sector 1

JOB DESCRIPTION

• Ensure proper usage and calibration of measuring equipment
• Managing customers' request and complaints (KIS)
• Ensure customer request is reflected in process and participates in assessing CAR/8D if necessary
• Supervising QC activities (One-point-lesson etc)
• Compiling Raw Material Inspection/Certificate report
• MES management (measurement lock and report format etc)
• Rework Data Compiling
• Weekly Report
• Part Measurement (Surelnspect / Ultrascan etc)
• Conduct Various audits (Internal process, Site, Supplier etc)
• Handle Audits from customers and ISO certification bodies
• Document Control of whole KTS
• Maintain and generate Quality Management System procedures and processes
• New employee Briefing and OJT for Quality portion only
• Continual Improvement Activities
• Process/ Une Audit per month

REQUIREMENT

• At least Diploma in any field
• 4 or more years of relevant experience
• ISO audit experience

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

Lydia Chieng Zhi Yee Reg No: R1988890

The Supreme HR Advisory Pte Ltd EA No: 14C7279

QA Manager

Working Hour: Mon- Fri : 9am to 6pm

Working Location: Kaki Bukit, Singapore 417939

Salary Range: $5000 - $6000

Job Description

• Oversee and supervise all aspects of food quality and safety in Central Kitchen and all outlets (local and overseas)
• Ensure compliance with local and overseas regulations related to food safety and quality
• Ensure that SOPs (standard operating procedures) are adhered to
• Ensure food products meet standards set by company
• Develop, implement, review and oversee quality and safety policies and procedures
• Conduct and manage regular inspections and audits of Central Kitchen and all outlets (local and overseas)
• Conduct training and support to employees in Central Kitchen and all outlets (local and overseas) on food safety & quality
• Conduct investigations on customers’ and outlet’s feedback
• Validate that all products were made in compliance with established QA protocol • Monitor and analyze data related to food safety and quality
• Identify areas for improvement
• Develop and implement corrective actions to address any issues of concerns that arise
• Ensure that all activities conform to Food Safety Management System (HACCP/ISO) and AVA/NEA guidelines Manage the QA team, provide guidance and support to ensure that all team members are aligned with the company’s overall goals and objectives
• Any other jobs or duties assigned by the Chief Quality Assurance Officer from time to time.

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

About Infosys:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 50 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Short Description:

If your passion is to build solutions that really make a difference to enterprises, the community and your world, Infosys is the right place for you.

Roles and Responsibilities:

As a Principal Consultant, you will anchor the enterprise level testing efforts, all the way from maturity assessment of enterprise testing processes, technology landscape, analyze, provide recommendations, and prepare a right strategy in client’s journey towards quality engineering. You will be pivotal to understand the use cases/problems and discovery of the overall testing solution and guide/transition to teams on project processes and deliverables. As a thoughtful and innovative leader, you will be the key advisor in transforming and QA modernization efforts by participating actively in solution architecture, design, development, and testing reviews. You will also anchor business pursuit initiatives, client training and in-house capability building. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.

Location for this position is in Singapore. This position may require 10% travel.

Skills /Competencies:

• 15+ years’ experience in leading the engagement effort for Medium/ High complexity assignments of Process & Automation led consulting.

• 5+ years’ experience in conducting testing organization assessments, making QE recommendations, and setting up QE organization.

• 5+ years’ experience in leading transformation initiatives across major programs and enterprise QA team.

• Implement, review and guide teams on project processes and deliverables; lead proposal development and anchor large pursuits.

• 2+ years’ experience in new testing offerings like Low code No code tools, AI/ML tools, Meta verse, Sustainability etc

• Contribute to organization branding via thought leadership, client training and in-house capability building.

• Lead and participate in client engagements on one or more of Infosys’s Test Consulting service offerings which includes, Agile DevOps, Program Test Strategy Definition or Technology QA Consulting (Ex: Extreme Automation, Data Services, Test Infrastructure, and tools etc.,).

• Strong Experience in Agile practices and Shift Left practices.

• Should have familiarity with DevOps, CT processes and In-sprint automation.

• Client and business acumen, influencing/negotiating skills with client/product vendors and external stakeholders, cultural affinity.

• Experience in working in onshore/offshore model, agile in adopting customer work culture, mentor & build team.

• Excellent communication & customer interfacing skills

Nice to have

• Consulting anchor who can ensure high quality standards & strive for customer delight.

• Experience in Program management and Stakeholder management

• Experience in cloud full stack development, architecture, design, integration, migration, testing and deploy functions.

• Lead client discussions to improve cloud initiatives and transformations.

• Has knowledge in KPI driven metrics and standards.

• Understand digital disruptive technologies like DevOps, Containers, Microservices, AI/ML, API/Automation, Big Data, Analytics/Data Science, IoT, Blockchain and open-source framework

• IT cloud certifications like CompTIA Cloud+, CCSP, AWS, Microsoft Azure, Google Cloud, CISCO CCNA/CCNP, agile & other test competencies

The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.

Qualifications

• Bachelor’s degree or foreign equivalent from an accredited institution required.

• At least 15 years of experience with Information Technology in end-to-end test delivery and consulting.

Infosys is an equal opportunity employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender or other attribute covered by equal opportunity legislation. Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

Job Description:

Our client, a global financial firm, is seeking a highly skilled and experienced FCC Data analytics manager to join their dynamic team. As a FCC Data analytics manager, you will play a crucial role in building and enhancing their AML monitoring frameworks, implementing transaction monitoring surveillance systems, and utilizing quantitative analytics to improve the effectiveness of our AML system. You will gain the opportunity to work with skllful global leaders, establishing and pioneering the ever-growing financial industry.

Responsibilities:

• Develop and implement transaction monitoring surveillance systems and customer risk rating models.
• Conduct innovative research and design on AML monitoring frameworks using quantitative analytics and data techniques.
• Develop engines for automatic AML detection threshold tuning to ensure quick reaction to continuous risk changes.
• Provide quantitative analytics support to compliance officers during regulatory visits and enquiries.
• Collaborate with Product & Technology team to improve model effectiveness and extend AML defense line through AI and ML applications.
• Govern anti-money laundering-related risks and formulate identification/disposal strategies.
• Conduct suspicious transaction analysis and write risk/model assessment reports.

Requirements:

• Bachelor's degree or above in computer science/engineering, statistics, mathematics, finance, or similar fields.
• At least 3 years' experience in AML/risk control/fraud management in financial or payments industry,consulting firms, or similar industries.
• Familiarity with domestic and international AML regulatory requirements and money laundering features, motions, and patterns.
• Proficiency in data handling coding (e.g., SQL) and at least one professional analytics tool such as SAS, Python, etc.
• Strong project management skills and ability to lead teams to achieve business goals.
• Excellent communication skills, ability to work under pressure, and a result-oriented mindset.
• Ability to speak in Mandarin

Job Summary:

• Salary Range: Up $6,000
• East
• 5 days working day

Job Responsibilities:

• Oversee and supervise all aspects of food quality and safety in Central Kitchen and all outlets (local and overseas)
• Ensure compliance with local and overseas regulations related to food safety and quality
• Ensure that SOPs (standard operating procedures) are adhered to
• Ensure food products meet standards set by company
• Develop, implement, review and oversee quality and safety policies and procedures
• Conduct and manage regular inspections and audits of Central Kitchen and all outlets (local and overseas)
• Conduct training and support to employees in Central Kitchen and all outlets (local and overseas) on food safety & quality
• Conduct investigations on customers’ and outlet’s feedback
• Validate that all products were made in compliance with established QA protocol
• Monitor and analyze data related to food safety and quality
• Identify areas for improvement
• Develop and implement corrective actions to address any issues of concerns that arise
• Ensure that all activities conform to Food Safety Management System (HACCP/ISO) and AVA/NEA guidelines
• Manage the QA team, provide guidance and support to ensure that all team members are aligned with the company’s overall goals and objectives
• Any other jobs or duties assigned by the Chief Quality Assurance Officer from time to time.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

Contract Period:

10 June to 11 July 2024, at least 8 working hours per day

Overtime and some weekends are to be expected

About the project

The client is a global investment company headquartered in Singapore. Every year, it publishes a report of its financials, strategic institutional initiatives and contribution towards the community. The report is produced in both printed and digital formats.

One of the roles we are seeking is a Web Publishing Quality Assurance Manager

Overview of the role

The role of the Web Quality Assurance Manager is to undertake the quality assurance and testing of the website. This includes:

• Browser and device testing, especially mobile device tests
• Testing the features and functionality
• Verifying the quality of the build versus the design (layout, fonts, spacings, etc)
• Content quality such as image rendition, video plays

You will need to have experience of QA and a real attention to detail, be highly organised, passionate in your approach and proactive in achieving the best results.

Responsibilities

• Meticulously ensure that the web pages are produced in the manner desired
• Follow detailed briefs, taking responsibility for ensuring that you understand all requirements, requests and changes within that brief
• Collaborate closely with key stakeholders to ensure seamless integration of content and functionality
• Conduct regular review to identify errors and inconsistencies
• Stay informed to address and resolve quality issues in a timely manner
• Ensure that you follow Black Sun’s quality control procedures, systems and work practices at all times, ensuring complete accuracy of all deliverables
• Ability to adapt and learn new working methods and systems
• Report, track and resolve issues within JIRA

Qualifications, experience & skills we are looking for:

– 3+ years’ agency experience in web production

– Must be able to work effectively under pressure, within strict time constraints

(Must be English speaking)

Personal qualities useful for this role:

– Strong attention to detail and quality

– Strong interpersonal and communications skills necessary to build trust and respect both externally and internally

– High-quality service ethic and committed to customer service excellence

– Ability to work in a fast-paced environment and in an iterative way: some things will be tested multiple times

– Ability to manage many urgent and often conflicting priorities

– A great sense of humour and fun!

About the Client:

Our client is a reputed bank

Responsibilities:

• Overall accountable and responsible for delivery of testing services across the Customer Management & Credit Origination Domain.
• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing.
• Works with the testing service providers and other stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery.
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards, and tools, and to coordinate any health checks or audits.
• Engages with various stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand.
• Act as the first point of escalation for any issues raised by stakeholders, testing service providers.
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.

Requirements:

• Bachelor’s degree or master’s degree in computer engineering or related field.
• Proven working experience in test delivery or equivalent role with at least 9 years relevant experience in large and complex organizations, preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing.
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers.
• Strong domain knowledge of Customer Management and Credit Origination. Experience in managing and testing one or more areas of these domains will be an advantage.
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• Experience in various testing tool suites like HP UFT/QTP, LoadRunner/Performance Center/SiteScope, HP ALM / Quality Center, Tosca, Selenium, JIRA etc.
• Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1551772 (Kankanala Lakshmi Prasanna)

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The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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Description

• Spearhead, implement, and maintain the Company’s Quality Management System (QMS).
• Ensure compliance with AABB, FACT, and MOH license guidelines.
• Report on quality activities quarterly and conduct annual management reviews.
• Interface with regulators and external quality auditors.
• Monitor and review quality indicators and related reports.
• Provide guidance to departments for refining practices and protocols, including risk assessment.
• Lead root cause analysis of non-conformances and implement corrective actions.
• Facilitate process control for safety, identity, purity, and potency of products/services.
• Initiate process improvement practices and benchmark against industry standards.
• Train and distribute quality practices within the company and regional teams.
• Act as the company’s management representative in compliance assessments.
• Oversee document control center for updated records of quality documents.
• Assist in root cause analysis, work process improvements, and problem-solving.
• Monitor quality objectives/indicators across departments to ensure SOP compliance.
• Review processing records and reports per regulatory/accreditation standards.
• Conduct yearly internal audits and coordinate interdepartmentally for audit readiness.
• Ensure departments conduct annual document reviews and stay updated on quality matters.
• Collaborate with regional offices on quality issues.
• Conduct quality training for new and existing employees.
• Support supplier/vendor qualifications with relevant departments.
• Coordinate and review operational and quality risk assessments, including workplace safety.
• Analyze new/revised standards to ensure departmental SOP compliance.
• Assist in setting up Quality Management Practices and risk assessment for new services/entities.

Requirement

• Min. Bachelor's degree
• Min. 5+ years in Quality Management (Healthcare, Pharma) experience
• Has 2+ years in managerial role
• Led regulatory assessments, audits
• Process improvement experience
• Strong communication skills
• Change management ability
• Senior role for experienced candidates

If interested, please email your resume to [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Job Summary:

• F&B Industry
• Salary up to $6000 + Performance Bonus
• 5 days, 9am – 6pm
• Location: Kaki Bukit

Job Responsibilities:

• Oversee and supervise all aspects of food quality and safety in Central Kitchen and all outlets
• Ensure compliance with local and overseas regulations related to food safety and quality
• Ensure that SOPs are adhered to
• Ensure food products meet standards set by company
• Develop, implement, review and oversee quality and safety policies and procedures
• Conduct and manage regular inspections and audits of Central Kitchen and all outlets (local and overseas)
• Conduct training and support to employees in Central Kitchen and all outlets on food safety & quality
• Conduct investigations on customers’ and outlet’s feedback
• Validate that all products were made in compliance with established QA protocol
• Monitor and analyze data related to food safety and quality
• Identify areas for improvement
• Develop and implement corrective actions to address any issues of concerns that arise
• Ensure that all activities conform to Food Safety Management System (HACCP/ISO) and AVA/NEA guidelines
• Manage the QA team, provide guidance and support to ensure that all team members are aligned with the company’s overall goals and objectives
• Any other jobs or duties assigned by the Chief Quality Assurance Officer from time to time.

Requirements:

• Experience in quality assurance, quality control & food safety in the F&B & Central Kitchen environment

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Shawn Long Jie Shyan

Registration Number: R22109109

EA Licence No: 16C8004 (Elitez Pte Ltd)

Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;

• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;

• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;

• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;

• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management in the securities, financial advisory or fund management industry

• Should have knowledge of key applicable regulations in Singapore such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

• Excellent writing and communication skills

• Good interpersonal, influencing and networking skills

• Team player

• Proven working experience in test delivery or equivalent role with at least 10 years relevant experience in large and complex organisations preferably in the area of Banking and Finance
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps
• Proven, successful track record of managing shared IT service development and/ or IT Testing Services
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services
• Strong domain knowledge of SAP system and modules like AP, MM, FM and GL. Coordinate closely with SAP functional and technical team to validate system functionality.
• Strong attention to details, excellent analytical and problem solving skills
• Experience in managing multiple external testing service providers
• Experience in managing multi-cultural, diverse, direct and virtual teams.
• Experience in various testing tool suites like HP UFT/QTP, Loadrunner/Performance Center/Sitescope, HP ALM / Quality Center, Tosca, Selenium, JIRA etc.
• Must display a high level of professional judgment, commitment, integrity, and teamwork.
• Excellent client facing, internal communications, written and verbal communication skills.

Responsibilities:

· Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing across the Finance program

· Works with the testing service providers and other client's stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery

· Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits

· Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan

· Engages with various client's stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand

· Act as the first point of escalation for any issues raised by client's stakeholders, testing service providers

· Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable

· Drive and collaborate with all client's stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable

· Participate and contribute in forums, as required, to drive testing transformation and innovation

Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met

Skills/Requirement:

• Bachelor’s Degree or Master’s degree in computer engineering or related field

• Proven working experience in test delivery or equivalent role with relevant experience in large and complex organisations preferably in the area of Banking and Finance

• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers

• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps

• Proven, successful track record of managing shared IT service development and/ or IT Testing Services

• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services

• Strong domain knowledge on Finance and Regulatory program

• Experience in managing multiple external testing service providers

• Experience in managing multi-cultural, diverse, direct and virtual teams.

• Experience in various testing tool suites like HP UFT/QTP, Loadrunner/Performance Center/Sitescope, HP ALM / Quality Center, Tosca, Selenium, JIRA etc.

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R1551626 (SUJA THERESA FRANCIS)

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The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and