Total 935 customer experience manager job vacancies in Quality Assurance / Control category in Singapore

The role holder is responsible for the delivery and operation of the regulatory framework for Currencycloud’s APAC business, ensuring that the company observes all relevant local and international Regulatory requirements, as well as ensuring the business is well positioned to onboard and transact with APAC customers in target segments.

The role holder is part of the compliance team for the APAC region, working alongside the APAC Compliance Director. While the Compliance Director is responsible for the delivery and operation of the Compliance framework for Currencycloud’s APAC business, ensuring that the company observes all relevant local and international Anti-money-laundering, Financial Crime and Transaction Monitoring requirements, the focus for the APAC Senior Manager - Regulatory is to own and manage all matters relating to Currencycloud’s status as a company regulated to provide financial services in a number of jurisdictions within the APAC region. As well as this, alongside the APAC Compliance Director, the APAC Senior Manager – Regulatory will ensure the business is well positioned to onboard and transact with APAC customers in target segments from a regulatory perspective.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Our client is a Manufacturing MNC, one of the leading players in the Contract Manufacturing sector. Due to business needs, they are now recruiting a Quality Manager to be part of their Quality team for ongoing transformation projects. They are located in the North – easily accessible.

Job Responsibilities of Quality Manager

• Lead and coordinate all activities related to ensuring product quality and adherence to standards.
• Develop and implement plans to gather and analyze quality data at various stages of production, collaborating with Production and Material teams.
• Establish and maintain a robust Quality Management System, ensuring its effective implementation and audit readiness.
• Monitor and control the processing and delivery of non-conforming products until corrective measures are implemented.
• Prepare and submit timely quality reports to the management, including statistical process control analysis.

Qualifications

• Minimum diploma
• 10 years experience in quality management
• Good understanding of ISO 13485 and QMS

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682
EA Personnel No: R2198636
EA Personnel Name: Oh Puey Xin

The Opportunity

Esco Lifesciences Group, is Singapore’s most globalized life sciences company, with annual revenues close to SGD 200M and global operations in over 20 countries across North America, Europe and Asia.

Esco Aster Pte Ltd is an affiliate of Esco Lifesciences Group and was first introduced in 2017.

At Esco Aster Pte Ltd, we are a contract development and manufacturing organization founded and deeply rooted by scientists enabling fellow scientists to translate their bench work into commercially available products and services at affordable prices.

The work we do creates a remarkable and lasting impact on our world. Join us as we redefine healthcare for the current and future generations to come.

One World Biosolutions for One Health.

Who we’re looking for

Physical/Mental Requirements/Work Environment

· Ability to author, review and approve standard operating procedures and other related documents for compliance with established and new requirements

· Ability to define problems, collect data, establish facts, and draw conclusions.

· Ability to focus regardless of circumstances and stress induced pressure

· Ability to drive quality culture and promote compliance behaviors .

· Ability to take proactive approach.

· Ability to adapt for improvement and keep up to date on most current regulatory, local and international requirements and guidelines

· Meticulous and systematic.

· Have strong focus on safety, quality and timeliness.

· Have strong critical thinking skills.

The Scope

You will be part of Esco Aster Singapore’s Quality Leadership team and contribute towards the overall site mission and objectives. You will drive and manage the site’s Quality Systems to ensure smooth operations in compliance with GMP.

Primary work location: Ayer Rajah Crescent, Singapore

Job Responsibilities

· Align the Quality Systems team to achieve the goals of the Quality Department and the Site; communicate the needs of the QS team to the Quality management.

· Lead and develop QS team members to build a self-managing and high performing team.

· Ensure Quality Systems are effectively implemented for the site, including but not limited to Deviation, Change control, CAPA, Document control, Training records, Complaints monitoring, Internal and External Audit, Supplier Management.

· Develop and maintain Quality Systems documentation and records.

· Continuously identify and drive improvement initiatives to Quality Systems to achieve business objectives.

· Provide subject matter expertise on Quality Systems and management in cGMP.

· Support the training of personnel on Quality Systems and their workflow and processes.

· Manage internal and external audits and inspections.

· Undertake tasks assigned by leaders as and when appropriate.

Requirements

· Degree in relevant discipline.

· Minimum of 8 years’ experience in a cGMP pharmaceutical QS role, with at least 3 to 5 years in a supervisory role or similar capacity.

· Applicants with prior experience in QA/QC related roles with familiarity of Quality Systems may also be considered.

· Familiar with cGMP operations in drug products, and in drug substances (preferred).

· Familiar with working in a cGMP environment and keeping up to date with current cGMP, with flexibility to change as needed due to new regulatory requirements and technologies, as relevant for clinical and commercial supply.

· Experience with regulatory requirements such as FDA, EMEA etc.

· Proficient in MS Office Suite (Microsoft Word, PowerPoint, Excel).

· Able to work independently, self-starter, self-motivated and task oriented.

· Good communication skills and able to openly communicate and escalate any relevant issues.

· Experience in supervising and maintaining high performing team, whilst being a strong team player to work with both internal and external stakeholders.

· Develop positive relationship with a strong set of interpersonal skills and able to provide guidance and obtain buy in from all levels of organisation.

· During the start-up phase of the facility, be willing to take on expanded role to set up the team and workflow/processes as well as expanded scope as needed.

Interested candidates, please submit a Cover Letter and CV to [email protected].

Job Description

We are seeking an experienced and detail-oriented SAP Test Manager with a proven track record in SAP testing methodologies and a strong emphasis on S/4HANA migration projects. The ideal candidate will play a pivotal role in overseeing and managing the testing activities related to SAP software implementations, enhancements, and specifically, migrations to S/4HANA. The SAP Test Manager will demonstrate expertise in test planning, execution, and leadership for a large-scale project involving high number of users while ensuring the quality and reliability of SAP systems.

Key Responsibilities:

Test Strategy and Planning:

• Develop and implement comprehensive test strategies, with a specific focus on S/4HANA migration projects and other SAP systems like BW, SAC, Datasphere and PaPM.

• Collaborate with project managers, business analysts, and SAP functional consultants to understand the unique requirements of S/4HANA migrations.

• Define test scope, objectives, and deliverables tailored to the migration context.

Test Execution:

• Oversee the execution of test plans, ensuring that testing activities are aligned with the complexities of S/4HANA migration projects.

• Coordinate closely with SAP functional and technical teams to validate system functionality during migration.

• Conduct various types of testing, including system testing, integration testing, regression testing, and performance testing, specific to S/4HANA.

• Drive test automation for Functional and regression testing

Team Leadership:

• Lead and mentor a team of SAP testers, emphasizing expertise in S/4HANA migration testing.

• Provide guidance and support to team members, ensuring a deep understanding of the challenges and nuances associated with S/4HANA migrations.

• Conduct performance evaluations and contribute to professional development plans with a focus on migration skills.

Stakeholder Communication:

• Effectively communicate test progress, results, and other relevant information to project stakeholders, emphasizing the critical role of testing in successful S/4HANA migrations.

• Collaborate with project managers to provide accurate and timely status reports with a particular focus on migration milestones.

Continuous Improvement:

• Identify opportunities for process improvement within the testing lifecycle, particularly regarding S/4HANA migration best practices.

• Implement and share insights into testing methodologies, tools, and industry trends related to S/4HANA migration projects.

Requirements

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.

• Proven experience as a SAP Test Manager, with a significant focus on S/4HANA migration projects.

• Strong knowledge of SAP applications, modules, configurations, and S/4HANA migration processes.

• Experience with various testing methodologies, tools, and best practices, with an emphasis on S/4HANA migration testing.

• Excellent communication and interpersonal skills.

• Project management certification (e.g., PMP) is a plus.

• SAP certification and S/4HANA certification are highly desirable.

Key Competencies:

• Leadership and Team Management

• Test Planning and Execution, particularly for S/4HANA migrations

• Communication and Collaboration

• Problem-solving and Analytical Skills

• Attention to Detail

• Stakeholder Management

Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;

• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;

• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;

• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;

• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management in the securities, financial advisory or fund management industry

• Should have knowledge of key applicable regulations in Singapore such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

• Excellent writing and communication skills

• Good interpersonal, influencing and networking skills

• Team player

Responsibilities:

Advisory & Monitoring

• To provide regulatory and compliance advice to business and control units.
• To develop and update Compliance policies and procedures due to regulatory development.
• To drive projects on designing and establishing compliance framework, controls and processes.
• To proactively review business activities to identify potential regulatory, compliance and reputational risks and escalate issues as and when identified.
• To develop and run programmes and training sessions to promote compliance awareness and good conduct and culture.
• To develop compliance monitoring programme and conduct related monitoring perform.
• To perform related duties as assigned.

Regulatory relationship management

• To act as liaison person to interact with Singapore regulator MAS.
• To coordinate and monitor regulatory inspections, investigations, thematic reviews, inquiries, self-assessments, surveys, questionnaires and consultations to ensure timely and quality submissions.
• To keep abreast of new regulations and disseminate regulatory circulars, press releases and other regulatory developments to management and relevant stakeholders.
• To assist in the co-ordination of internal and external audits.

Requirements:

• University graduate with a major in Business, Accounting, Finance or Law preferred.
• At least 6 years of relevant compliance experience in the banking, financial and/or financial assurance / consulting industry and/or regulatory sector.
• Good knowledge of businesses, products, services and clients of a MAS Capital Market Service License holder, understand basic areas regarding daily operation of an asset manager or a financial institution, able to identify where risk may arise.
• Proficiency in rules and regulations applicable to the asset management and wealth management industry in Singapore.
• Strong analytical skills and a problem solver.
• Adequate attention to details to ensure quality of regulatory submissions and management reports.
• Excellent communication skills (Good command of both spoken and written English and Chinese, and Native in Mandarin is a good plus) to interact with regulatory officers, internal and external stakeholders at all levels.
• Ability to work independently with minimal supervision.
• Team player and strong analytical skills and judgement.
• Ability to learn quickly and to drive changes and/or adapt to them.
• Ability to work in a fast-paced, dynamic environment.

Role: Responsible for GMP-compliant quality control tests of cell products.

(Job title and salary commensurate with experience)

Job scope:

1. Performing quality control tests for clinical materials (cell therapy products) according to GMP standards.
2. Work with the Cell Manufacturing & quality control team.
3. Ensuring GMP compliance is maintained at all times.
4. Be accountable for the highest level of execution of regulatory strategies, and standards of quality compliance.

EXPERIENCE REQUIREMENTS

1. Experience in quality control tests of immune cell products, previous quality test experience of CAR-T/TCR-T/NK cell products is highly desired.
2. Experience in FDA IND filing.
3. Familiar with immune cell manufacturing, flow cytometry analysis; Cytokine measurement assays; qPCR assays; etc.
4. Self-motivated, good interpersonal skills.
5. Project management experiences.
6. Candidate who is bilingual (spoken) English-Chinese will have an advantage.

EDUCATIONAL REQUIREMENTS 

• Bachelor & more advanced degree in cell biology /biomedical sciences or in a similar medical technology related field.

* We regret that only shortlisted candidates will be notified.

Job Description & Requirements

Brief:

The Compliance and Risk Management Manager will be overall responsible for the company's Compliance and Risk Management. The role is to manage the development and enhancement of operational risk and control within Operations Management Group .To work with the Board and in every aspect of the business including regulatory compliance matters..

Major Responsibilities

• Oversee the general compliance.
• Ensure daily operations comply with Singapore (MAS) and/or other regulatory requirements in different markets (Hong Kong, US and Australia etc. )
• Carry out regular compliance check at front, middle and back offices.
• Perform and review regular compliance checking.
• Review and investigate Trade and Communication surveillance alerts.
• Review, revising and drafting internal manuals, policies and procedures to ensure in compliance with rules and regulation of the MAS and SGX
• Liaise with regulators, legal consultants.
• Handle inquiries from regulators, e.g. the MAS and SGX and relevant regulatory authorities (Hong Kong, US and Australia etc. )
• Conducting AML/KYC checking and other necessary investigations.
• Formulate, review and update policies and procedures.
• Preparing compliance training to staff.
• Identify, assess, and offer insights on control needs for risks mitigation to help improving operational risks.
• Support risk management projects, e.g. risk tool implementation, business impact analysis, dashboards.
• Liaise and coordinate with other control functions on operational risk and control activities.
• Ensure the Group company owned policies, guidelines, procedures, and practices are in place to address key Operational risks and that are aligned with the relevant regulatory requirements.
• Ensure audit findings are rectified properly. Undertake consistent liaison and collaboration with internal audit, external audit, ORM, compliance.
• Review business and operational processes to ensure proper implementation of corrective actions to address control deficiencies.

Education/Experience/Knowledge/Skill:

• Bachelor’s degree or above in finance, law or related disciplines is preferable.
• At least 5 years work experience in Finance industry, experience in General Compliance in regulatory is an advantage.
• Familiar with rules and regulations of the other regulatory requirements in different markets and jurisdictions.
• Able to work independently, self-motivated with strong sense of responsibility and analytical mind.
• Good command of English, Cantonese and fluent in Putonghua is an advantage.

Salary range:

• SGD 5,000 - 13,000 per month

Interested candidates, please send in your resume to: [email protected]

Our client is a Manufacturing MNC, one of the leading players in the Contract Manufacturing sector. Due to business needs, they are now recruiting a Quality Manager to be part of their Quality team for ongoing transformation projects. They are located in the North – easily accessible.

Job Responsibilities of Quality Manager

• Lead and coordinate all activities related to ensuring product quality and adherence to standards.
• Develop and implement plans to gather and analyze quality data at various stages of production, collaborating with Production and Material teams.
• Establish and maintain a robust Quality Management System, ensuring its effective implementation and audit readiness.
• Monitor and control the processing and delivery of non-conforming products until corrective measures are implemented.
• Prepare and submit timely quality reports to the management, including statistical process control analysis.

Qualifications

• Minimum diploma
• 10 years experience in quality management
• Good understanding of ISO 13485 and QMS

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682
EA Personnel No: R2198636
EA Personnel Name: Oh Puey Xin

As an IT Compliance Officer, you will be responsible for ensuring that the company's information technology practices comply with all relevant laws, regulations, and industry standards.
Responsibilities:

• Work closely with IT Governance Team ensuring all processes are in compliance with regulatory requirements;
• Ensure the Service Level Agreements are adhered to;
• Liaise with Application Support team to troubleshoot the incidents to analyse the root cause;
• Attend daily incident meeting to be aware of on-going Production incidents;
• Stay alerted for any P1 incidents and prepare P1 report for submission to regulatory;
• Provide Trend Analysis of the incidents flagged by the business units on monthly basis;
• Provide weekly gaming incidents report for submission to regulatory authority;
• Raise any lapses and also report to the senior management the list of incidents;
• Identify the areas of opportunities and issue recommendations to the appropriate audience;
• Monitoring and reporting on audit progress in the management meetings;
• Keep abreast of internal standards and business goals.

Requirements:

• Degree in Information Technology / Computer Science / related fields;
• At least 4 years of experience in IT Application Support;
• Hands-on experience in governance and internal controls;
• Experience in troubleshooting of IT applications and IT Service Management;
• Deep understanding of the IT Applications’ issues and Service Level Agreements;
• Possesses a Certification of ITIL® Foundation Certificate in IT Service Management (ITIL)
• Familiar with data analytics tool, such as Tableau / Power BI;
• Experienced in vendor management;
• Familiar with the Gaming sector;
• Ability to work well with key business partners, internal audit and IT teams in a collaborative manner;
• Excellent interpersonal, writing and communication skills.

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

Our Financial Services Assurance Practice works with organisations to strengthen trust and transparency by building, maintaining and providing trust over financial reporting in a fast changing, technology-driven world. As Asia’s top financial services practice, our audit approach is at the leading edge of best practice. We draw upon our extensive industry knowledge for our clients including top blue chip companies in the asset management, banking, capital markets, and insurance sectors. We provide our clients with insights, empowered by leading technologies, into marketplace developments and global opportunities.

Key responsibilities:

• Coach and manage teams of professionals in carrying out a variety of assurance engagements;
• Forge relationships within the industry and contribute to the continued success of the teams;
• Develop and facilitate the professional growth of the team members; and
• Involvement in a wide range of advisory projects in the Banking & Capital Markets, Insurance and Asset Management industries.

Requirements:

• Relevant accounting qualifications
• 5-8 years of demonstrable experience in a similar role at a Big 4 accounting firm
• Experience in statutory and regulatory audits of Banking & Capital Markets, Insurance and Asset Management clients
• Sound understanding of IFRS/SFRS and SAS/ISA. US GAAP knowledge would be useful
• Excellent project management and team working skills
• Strong interpersonal, written and verbal communication skills
• Ability to demonstrate an understanding of commercial issues facing businesses in this sector
• Effective day-to-day management of clients; building and maintaining client relationships is crucial

*Only shortlisted candidates will be notified due to the high number of applicants for this role.

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

Our Financial Services Assurance Practice works with organisations to strengthen trust and transparency by building, maintaining and providing trust over financial reporting in a fast changing, technology-driven world. As Asia’s top financial services practice, our audit approach is at the leading edge of best practice. We draw upon our extensive industry knowledge for our clients including top blue chip companies in the asset management, banking, capital markets, and insurance sectors. We provide our clients with insights, empowered by leading technologies, into marketplace developments and global opportunities.

Key responsibilities:

• Coach and manage teams of professionals in carrying out a variety of assurance engagements;
• Forge relationships within the industry and contribute to the continued success of the teams;
• Develop and facilitate the professional growth of the team members; and
• Involvement in a wide range of advisory projects in the Banking & Capital Markets, Insurance and Asset Management industries.

Requirements:

• Relevant accounting qualifications
• 8 -11 years of demonstrable experience in a similar role at a Big 4 accounting firm
• Experience in statutory and regulatory audits of Banking & Capital Markets, Insurance and Asset Management clients
• Sound understanding of IFRS/SFRS and SAS/ISA. US GAAP knowledge would be useful
• Excellent project management and team working skills
• Strong interpersonal, written and verbal communication skills
• Ability to demonstrate an understanding of commercial issues facing businesses in this sector
• Effective day-to-day management of clients; building and maintaining client relationships is crucial

*Only shortlisted candidates will be notified due to the high number of applicants for this role.

Our client is a Manufacturing MNC, one of the leading players in the Contract Manufacturing sector. Due to business needs, they are now recruiting a Quality Manager to be part of their Quality team for ongoing transformation projects. They are located in the North – easily accessible.

Job Responsibilities of Quality Manager

• Lead and coordinate all activities related to ensuring product quality and adherence to standards.
• Develop and implement plans to gather and analyze quality data at various stages of production, collaborating with Production and Material teams.
• Establish and maintain a robust Quality Management System, ensuring its effective implementation and audit readiness.
• Monitor and control the processing and delivery of non-conforming products until corrective measures are implemented.
• Prepare and submit timely quality reports to the management, including statistical process control analysis.

Qualifications

• Minimum diploma
• 10 years experience in quality management
• Good understanding of ISO 13485 and QMS

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682
EA Personnel No: R2198636
EA Personnel Name: Oh Puey Xin

The essential responsibilities include:

• Manage, motivate, coach, and develop the Assembly staff.
• Ensure overall adherence to safety practices.
• Review the quality of products including all incoming shipments.
• Performance manage team members, giving direction and feedback to aid good performance
• Check and verify customers' complaints
• Handle customers' product warranty & repair issues via phone calls and emails.
• Fixing and repairing minor defects of products.
• Prepare documents for customer service items to return to retail stores.
• Perform any other tasks as and when assigned

Formal Education & Certification

• Secondary Education or relevant experience

Knowledge & Experience

• Minimum 5 years of relevant experience managing a team in QC setting
  Experience in supervising different shifts
• Proven ability to effectively coach & monitor QC assistants to lead and achieve desired performance goals & objectives
• Good understanding of budgeting and resource allocation
• Experienced in and a desire to lead change and work with others to implement new practices, roles, and structures

Personal Attributes

• Ability to strategically plan for the future, combined with the ability to deliver on details
• A team leader and analytical thinker with strong administrative, decision-making, time management and organizational skills
• Good interpersonal skills – ability to work and interact with all levels of management and stakeholders
• Motivational skills and an ability to supervise and lead a team
• Positive attitude
• Strong problem-solving and conflict-resolution skills
• Ability to work effectively under pressure
• Good active listening skills
• High level of initiative and integrity

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. Our product engineering team is responsible for building an e-commerce ecosystem that is innovative, secure and intuitive for our users. We are looking for passionate and talented people to join us as we drive the future of e-commerce here at TikTok.

Responsibilities

- Responsible for the quality assurance of e-commerce business Domain. Design reasonable test plan according to the requirements and technical implementation. Ensure overall test quality and progress on track covering frontend and backend.

- Automation testing: Work on specific projects and automate test cases for them and continuously improve and maintain the testing framework.

- Create/maintain robust CI/CD pipeline for test execution and quality gates for deployment.

- Identify areas for improvement in the testing process and implement solutions.

- Participate in code reviews to ensure that code is testable and meets quality standards.

- Continuously track and analyze online and offline quality problems while constantly improving the quality of the system.

- Stay up-to-date with the latest testing trends and technologies.

Qualifications

- Bachelor's degree or above in computer science or related major is preferred.

- 2+ years of work experience in testing and development in the big tech sector.

- Solid knowledge of at least one programming language (Python/Java/Go).

- Solid knowledge of computer field fundamentals for networking, database and algorithms.

- Solid knowledge of api automation testing/UI-automation testing, server-side stress testing.

- Experienced in quality assurance methodology and have certain understanding of CI/CD.

- Passionate, self-motivated and can demonstrate excellent teamwork skills. Self-driven at discovering, analyzing and summarizing problems to promote continuous improvement of projects.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities

• Supervise and control the daily operation in QAC by planning of work and manpower arrangement for optimisation of efficiency.
• Review and approve quality records and other documents.
• Troubleshoot and recommend corrective actions by analysing quality results
• Liaise and co-ordinate with related parties on enquires and complaints.
• Perform internal calibration/verification and external calibration of QA equipment.
• Ensure the maintenance and calibration status of the test and measuring equipment is in proper.
• Train new QA Inspectors / Leaders / Senior Leader / Supervisor / Senior Supervisor/new Controller.
• Identify training needs and recommend relevant training for staffs.
• Perform QA Supervisor / Senior Supervisor related jobs if deemed necessary or as instructed by QA controller and above.
• Perform other QA related jobs as instructed by QA controller and above.
• Report to superior and above for any quality related incident or any incident that may have impact to quality.

Requirements:

• Min Degree in Science/Engineering or relevant discipline in relevant working experience.
• Familiar with Microsoft Word, Excel and Access.
• Good communication and writing skill in English.
• Entry level candidates are welcome.

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting
R21103142
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. Our product engineering team is responsible for building an e-commerce ecosystem that is innovative, secure and intuitive for our users. We are looking for passionate and talented people to join us as we drive the future of e-commerce here at TikTok.

Responsibilities

- Responsible for the quality assurance of e-commerce business Domain. Design reasonable test plan according to the requirements and technical implementation. Ensure overall test quality and progress on track covering frontend and backend.

- Automation testing: Work on specific projects and automate test cases for them and continuously improve and maintain the testing framework.

- Create/maintain robust CI/CD pipeline for test execution and quality gates for deployment.

- Identify areas for improvement in the testing process and implement solutions.

- Participate in code reviews to ensure that code is testable and meets quality standards.

- Continuously track and analyze online and offline quality problems while constantly improving the quality of the system.

- Stay up-to-date with the latest testing trends and technologies.

Qualifications

- Bachelor's degree or above in computer science or related major is preferred.

- 2+ years of work experience in testing and development in the big tech sector.

- Solid knowledge of at least one programming language (Python/Java/Go).

- Solid knowledge of computer field fundamentals for networking, database and algorithms.

- Solid knowledge of api automation testing/UI-automation testing, server-side stress testing.

- Experienced in quality assurance methodology and have certain understanding of CI/CD.

- Passionate, self-motivated and can demonstrate excellent teamwork skills. Self-driven at discovering, analyzing and summarizing problems to promote continuous improvement of projects.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Our client is a Manufacturing MNC, one of the leading players in the Contract Manufacturing sector. Due to business needs, they are now recruiting a Quality Manager to be part of their Quality team for ongoing transformation projects. They are located in the North – easily accessible.

Job Responsibilities of Quality Manager

• Lead and coordinate all activities related to ensuring product quality and adherence to standards.
• Develop and implement plans to gather and analyze quality data at various stages of production, collaborating with Production and Material teams.
• Establish and maintain a robust Quality Management System, ensuring its effective implementation and audit readiness.
• Monitor and control the processing and delivery of non-conforming products until corrective measures are implemented.
• Prepare and submit timely quality reports to the management, including statistical process control analysis.

Qualifications

• Minimum diploma
• 10 years experience in quality management
• Good understanding of ISO 13485 and QMS

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682
EA Personnel No: R2198636
EA Personnel Name: Oh Puey Xin

Description

• Spearhead, implement, and maintain the Company’s Quality Management System (QMS).
• Ensure compliance with AABB, FACT, and MOH license guidelines.
• Report on quality activities quarterly and conduct annual management reviews.
• Interface with regulators and external quality auditors.
• Monitor and review quality indicators and related reports.
• Provide guidance to departments for refining practices and protocols, including risk assessment.
• Lead root cause analysis of non-conformances and implement corrective actions.
• Facilitate process control for safety, identity, purity, and potency of products/services.
• Initiate process improvement practices and benchmark against industry standards.
• Train and distribute quality practices within the company and regional teams.
• Act as the company’s management representative in compliance assessments.
• Oversee document control center for updated records of quality documents.
• Assist in root cause analysis, work process improvements, and problem-solving.
• Monitor quality objectives/indicators across departments to ensure SOP compliance.
• Review processing records and reports per regulatory/accreditation standards.
• Conduct yearly internal audits and coordinate interdepartmentally for audit readiness.
• Ensure departments conduct annual document reviews and stay updated on quality matters.
• Collaborate with regional offices on quality issues.
• Conduct quality training for new and existing employees.
• Support supplier/vendor qualifications with relevant departments.
• Coordinate and review operational and quality risk assessments, including workplace safety.
• Analyze new/revised standards to ensure departmental SOP compliance.
• Assist in setting up Quality Management Practices and risk assessment for new services/entities.

Requirement

• Min. Bachelor's degree
• Min. 5+ years in Quality Management (Healthcare, Pharma) experience
• Has 2+ years in managerial role
• Led regulatory assessments, audits
• Process improvement experience
• Strong communication skills
• Change management ability
• Senior role for experienced candidates

If interested, please email your resume to [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Duties and Responsibilities :

• Assist Senior Manager of Quality & Compliance to oversee the ISO Quality Management System held by the company.

• Work with internal stakeholders from Air Freight, Ocean Freight, Logistics, Courier, Cross Border Trucking Departments in achieving and meeting the set quality standards and procedures.

• Conduct training to stakeholders on topics related to quality standards and procedures.

• Work with internal stakeholders to understand and to meet the needs of customers.

• Gather quality objectives achievement metrics by internal stakeholders.

• Gather quality objectives achievement metrics by key suppliers.

• Work with internal stakeholders to gather customer satisfaction metrics.

• Monitor compliance to national and international quality standards and related regulations.

• Participate in quality related activities such as audit, qualification program, claims etc

Requirement

Minimum 2 years’ experience in quality management QC related field

Diploma level or higher. Knowledge of ISO9001, ISO13485 or SS620, TAPA or TradeFIRST.

Computer literate.

Details oriented with Excellent communication skills

Able to meet deadlines

Experience in managing a team

Prior working experience in freight forwarding/Logistics industry is a plus

Our client is a Manufacturing MNC, one of the leading players in the Contract Manufacturing sector. Due to business needs, they are now recruiting a Quality Manager to be part of their Quality team for ongoing transformation projects. They are located in the North – easily accessible.

Job Responsibilities of Quality Manager

• Lead and coordinate all activities related to ensuring product quality and adherence to standards.
• Develop and implement plans to gather and analyze quality data at various stages of production, collaborating with Production and Material teams.
• Establish and maintain a robust Quality Management System, ensuring its effective implementation and audit readiness.
• Monitor and control the processing and delivery of non-conforming products until corrective measures are implemented.
• Prepare and submit timely quality reports to the management, including statistical process control analysis.

Qualifications

• Minimum diploma
• 10 years experience in quality management
• Good understanding of ISO 13485 and QMS

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682
EA Personnel No: R2198636
EA Personnel Name: Oh Puey Xin

The overall objective is to deliver high-quality compliance support and risk management service to Group businesses in Singapore and to direct and oversee all local regulatory compliance and risk management activities.

To be responsible for providing strategic compliance advice to the respective Singapore businesses and ensure the day-to-day compliance obligations are discharged in a timely and accurate manner.

This post requires significant attention to detail, professionalism, ability to multi-task and having excellent organisational, prioritisation and communication skills. In addition, the successful candidate will be required to adhere to internal policies and procedures

Responsibilities and Duties

• Knowledge of regulatory framework - financial services regulations and legislation, AML/CFT legislation and associated guidance.
• Understand and ensure all regulatory aspects are considered and applied when risk assessing and reviewing files in line with AML/CFT legislation, regulations, rules and guidance for the applicable jurisdiction.
• Reviewing and approving due diligence information and documentation to ensure compliance with Singapore anti-money laundering legislation, regulations and associated regulatory guidance.
• Review of transactions, periodic/ trigger event reviews and onboarding.
• Disseminate MAS circulars and announcements.
• Conduct compliance monitoring programme testing.
• Assist with review of policies and procedures.
• Assisting in completion of compliance reports, updating internal systems with relevant data and assisting with ad hoc regulatory projects as required; and
• Ability to meet deadlines will be required.
• Act as the backup operational relationship lead with the MAS and other relevant external authorities and stakeholders.
• Promote and ensure appropriate observation of the three lines of defence model.
• Provide timely and accurate advice to the Singapore board/s and staff members on compliance and risk matters.
• Working knowledge of trust and company structures, ownership chains and have a good understanding on what are the underlying assets within the structures.
• Ensure compliance with company standards, policies and procedures.

Experience and/or qualifications

• Strong knowledge and understanding of AML legislation and regulations in the relevant jurisdictions.
• Strong knowledge and understanding of the evidence required by the Regulator in terms of CDD, Source of Wealth/Funds.
• Knowledge of Trust and Company administration, organisations’ structures.
• Attention to detail.
• An investigative mind set.
• Experience in risk identification, qualification and mitigation (desirable).
• Prior experience of working for a corporate and trust service provider (desirable).
• ICA/STEP/ICSA Qualification (desirable).
• Use of Navision and document management systems (desirable).

Personal Attributes

• Demonstrate initiative, autonomy, adaptability, maturity and sound judgment.
• Excellent communication and listening skills with the ability to interact effectively with compliance and client service teams.
• A well organised, methodical worker who demonstrates excellent analytical skills.
• Excellent communication and listening skills with the ability to interact effectively with client service teams.

• MNC (Woodlands)
• Company Transport Provided
• Basic : $6000 to $8500 + AWS + VB
• Excellent Benefits + Career Progression
• Quality & Environment Management System, Food Safety Management System
• GMP | HACCP | RSPO | ISO 22000, 9001, 14001, 45001

Job Responsibilities:

• Maintaining implemented systems (excluding safety related) such as conducting related internal audits, non-conformities closure, management review meeting, pest control management, and also handling related audits (documented in Management System)
• Attend to all external audits (Regulatory, Certification Bodies, Customers and etc) and ensuring proper closure of findings raised
• Periodic follow-up on continuous improvement activities triggered by the above management systems
• Conduct food safety refresher training (including food safety & quality culture), RSPO related training to all operational staff periodically
• To conduct supplier’s audit as planned
• Conduct product contaminant screening and liaison with external labs for all analysis enquiries
• Handle sales inquiries such as questionnaires, contaminant compliance and etc
• Update the legal register of environmental issues upon receiving the latest revision
• Conduct traceability and mock recall annually and maintain all records
• Conduct monthly food safety meeting and share food safety related information
• Part of QA Team in FSSC, QEMS & SEDEX Certification Audit, RSPO Audit and unannounced Kosher Audit
• To perform ad-hoc duties assigned by superior

Requirements:

• Degree in Food Science / Food Technology or other Science related disciplines
• Obtained Food Safety Course Level 3 certification
• Any QA related assessor certificate or certified QMS Auditor / Lead Auditor in ISO or equivalent will be advantageous.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

We are looking for motivated and analytical individuals who play an important role in enhancing Changi Airport's operational performance in safety, capacity and efficiency. Your role requires you to have in-depth knowledge of airfield and flow to manage airside operations at Changi Airport.

To ensure a high-performing airside operation, you will be the key conduit between stakeholders which includes airlines, ground-handlers, Air Traffic Control, CAG divisions, etc. You will provide operational guidance and support to strive for optimal on-ground execution to enhance Changi’s safety, capacity and efficiency. You will perform quality assurance and engage stakeholders to improve operational processes. You will monitor and analyse the factors that result in sub-optimal performance for the airside operations, provide recommendations and work with stakeholders to formulate solutions to resolve them. You will also be involved in projects related to optimize Changi Airport’s capacity and improving efficiency of business operations. You will develop proposals/ recommendations to solve complex operational challenges and develop contingency plans to handle operational incidents.

Requirements:

• Good degree in any discipline with at least 2 years of work experience . Familiarity with airport planning/operations, ground handling operations is a plus.

• Strong written and verbal communication skills, to be able to put your ideas across to internal and external stakeholders.

• Data analytical capabilities and programming know-how will be advantageous.

• Motivated team player, able to handle fast-paced projects and adapt to constant changes.

• Fast learner with the willingness to contribute to a wide spectrum of operational areas.

Responsibilities:

• Manage customer complaints, corrective and preventive action programs.
• Work closely with customers, production and suppliers to meet the quality requirements.
• Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
• Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
• Responsible for product quality management, implement quality plans, drive quality improvement projects and prepare quality report to identify problem areas and work on problem resolutions
• Interface with and handle customers/vendors on quality issues.
• Handle the customer quality/customer satisfaction issues for global and major customers, which include monitoring field complaints, coordinating investigation and following up within the business to ensure appropriate closure in a timely fashion.
• Assume the focal role for investigating high failure rate customer issues, coordinating the use of different resources to investigate the customer issues.
• Lead the internal team members in achieving the ISO9001:2015 accredited certification as well as customer-specific qualifications.
• Work closely with internal team members and external suppliers to address product-related quality issues, and drive corrective and preventive actions for continuous improvement.

Requirements:

• Degree / Diploma in Engineering (Electrical Engineering, Mechanical Engineering, etc).
• Min. 5 year's relevant working experience in the Manufacturing/EMS/Semiconductor industry or experience in quality environment.
• Working knowledge in 5S, PFMECA, SPC & ISO 9000 series Quality system.
• Knowledge of International quality standards ISO.
• Able to communicate effectively across all levels.
• Strong knowledge and ability to read mechanical drawings with knowledge of CMM, profile projector, and measuring equipments.

Interested candidates, please forward a detailed resume as MS Word format and email to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Consultant: Daniel Lee / EA Personnel No: R1989151