Total 262 customer service manager job vacancies in Quality Assurance / Control category in d21 upper bukit timah clementi park ulu pandan

Job Purpose

This role is to steer, oversee and support the Regional Compliance Function in fulfilling its tasks relating to compliance governance, risk management, oversight, and monitoring in relation to Asia Pacific Region Operating Entities (AZAP OEs), as well as Regional Office in Singapore (AZAP). It includes providing support and guidance on compliance matters and escalated topics with focus on developing compliance oversight and monitoring strategy for Asia Pacific Operating Entities and to act as a liaison and relationship manager for selected entities and Group Compliance andAZAP relevant functions.

What you do

• Coordinate and lead regional compliance assurance program (incl./ compliance and targeted reviews,compliance spot-checks) specifically as it relates to the Allianz Global Non Finacial risk managment programme;
• Interface and closely cooperate with various stakeholders incl. key control functions;
• Support and conduct compliance due diligence related to M&A and other strategically important projects;
• Develop and execute compliance adequacy and effectiveness testing across all OEs;
• Support monitoring of Non-financial risk management (“NFRM”) in AZAP OEs;
• Ensure sharing of best practices and lessons learnt across the region;
• Provide business-oriented compliance advice to ensure adherence to applicable laws and regulations;
• Monitor legal and regulatory developments in the region.
• Identify, evaluate and monitor compliance risks across all key pillars of the business

What you bring

• Extensive experience in leading and conducting audits, reviews;
• Extensive experience in Insurance / banking / regulatory work;
• Extensive Experience in controls assurance and Non financial risk management
• Fluent verbal and written English are required;
• Strong analytical problem solving and communication skills;
• Proven team player and ability to establish and maintain working relationships with colleagues from different backgrounds, functions, and cultures.
• Exposure to NFRM model
• Exposure and good understand to Risk Management Models
• Experience in people leadership;
• Experience leading across multiple jurisdictions;
• The ability to investigate and define problems and develop workable solutions;
• Understand key insurance / asset management specific key business actions as well as their interactions andinterdependencies, as well as market developments.
• Experience working with frameworks across all known compliance risk classes
• under or postgraduate in law, accounting or similar fields
• 10+ years' work experience in compliance, audit, risk or related role within an insurance or financial services company;

What we offer

• Be part of a team that’s open-minded, supportive, and genuinely focused on customer outcomes.
• A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self towork.
• An employer that is committed to supporting hybrid work and readily provides flexible & remote work options.
• Access to LinkedIn Learning and Degreed and career opportunities across the world, to support your continuouslearning and you taking control of your career development.
• Robust and comprehensive benefit offerings for your health and well being
• Initiatives to support your financial wellness through selected discounted Allianz insurance products, pensioncontributions and our referral bonus scheme.
• The opportunity to take part in our Employee Share Purchase Program - own a piece of your employer.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for ouremployees, their ambiti ons, dreams and challenges, is what makes us a unique employer. Together we can build anenvironment where everyone feels empowered and has the confi dence to explore, to grow and to shape a bett erfuture for our customers and the world around us.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. Weencourage you to bring your whole self to work, no matter

where you are from, what you look like, who you love or what you believe in.

We therefore welcome applicati ons regardless of ethnicity or cultural background, age, gender, nati onality, religion,social class, disability or sexual orientati on.

Join us.

Let's care for tomorrow.

Salling Search is currently recruiting for an experienced Quality Systems Manager for a reputable and established shipping company in Singapore.

Responsibilities

Quality Improvement and Monitoring

• Develop and implement a product quality improvement plan aligned with organizational goals.
• Monitor product quality metrics, analyze warranty data, and identify areas for continuous improvement.
• Conduct audits, assessments, and collaborate with suppliers to address quality risks.

Corrective and Preventive Actions

• Lead cross-functional teams to identify root causes of quality issues.
• Develop and implement corrective and preventive actions to mitigate future risks.
• Identify and communicate process and product improvements proactively.

Collaboration and Stakeholder Engagement

• Work closely with engineering, manufacturing, suppliers, and classification societies to ensure consistent quality.
• Build relationships with partners, customers, contractors, and official bodies.
• Liaise with shipyard personnel and management to ensure product quality meets organizational objectives.

Documentation and Compliance

• Develop and manage quality improvement documentation and reporting.
• Maintain a thorough understanding of product specifications, classification rules, and warranty claim processes.

Customer and Field Engagement

• Conduct customer familiarization with products and gather operational feedback.
• Travel occasionally to operational areas for fact-finding and quality assurance.

Professional and Interpersonal Skills

• Communicate effectively, build trust, and negotiate compromises when necessary.
• Stay updated on industry best practices and continuously develop professional skills.

Qualifications

• At least 6-8 years in management or supervision of marine vessel construction, operation, or maintenance with a proven track record.
• Formal marine or engineering qualifications are highly desirable.
• Strong negotiation, dispute resolution, and commercial acumen.
• Excellent communication and teamwork abilities.
• Proficient in managing documentation and records.
• A strong network of suppliers, subcontractors, and contacts is highly desirable.

Job Objectives

• Establish DSSG Quality Management System (QMS) in GMP QA through review and improvement of operational process, and ready for obtaining the importation license and new product launch.
• Promote GMP/GDP QA activities and enhance QMS. As a result, contributed to the stable supply of the highest quality products and DS's business success.
• Assist in assuring the quality of products allying with each local QA in Asia.
• Enhance Global QA management and activities (Global SOP, QMS, Fostering Quality Culture, Training, Corporate GMP Audit etc.)

Job Responsibilities:

• Support Head of GMP-QA Office, and report QA activities to the head of GMP-QA.
• Perform QA for Imported Finished Products and CMO / Logistics management (Review QC report & Product release, Deviation, Change control, Complaint, Product Recall, Return, Improve quality issues, Maintain QA agreement, Enhance DI), GMP/GDP audit, appropriate document management including SOP.
• Market delivery release
• Enhance DSSG QMS allying with DSG company regionally / globally
• Contact with Authority if necessary
• Support DS group company activities
• Contribute to enhance Global QA management and activities (Global SOP, QMS, Fostering Quality Culture, Training, Corporate GMP Audit etc.)

Job Specification:

Technical Skills

• B. degree or higher in Pharmaceutical or related science categories
• Language: English and Chinese or Japanese
• GMP-QA Management including product release (5 years)
• QMS (Quality Management System) Management / experience of operating eQMS is preferable
• Bio knowledge preferred (to prepare for further ADC)
• General PC operation (Word, Excel, PPT preparation)

Soft Skills

• Logical Problem-solving
• Decision making
• Communication
• Leadership,
• Collaboration and Teamwork,
• Adaptability,
• Time management,

Main Roles and Responsibilities：

1) Take the lead in promoting the management and control of high-quality development in the region；

2） Cooperate with the Legal Department and the Corporate Development Department of the headquarter to fulfill compliance due-diligence per regional company compliance management standards (including license management);

3） Cooperate with the Supervision and Audit department of the headquarter to implement regional company risk management and comprehensive internal control management;

4） Responsible for organizing and guiding the operating companies in the region to carry out compliance management and internal control management;

5） Responsible for establishing and improving the early warning system of local compliance operation in the region and within its operating companies;

6） Other ad-hoc tasks assigned by the leader.

Requirements（including but not limited）：

1. Minimum academic requirement: Undergraduate (Bachelor’s degree)

2. Major in law and holds Singapore Practicing Certificate

3. Familiar with Singapore TMT laws and regulations

4. Experience in compliance management in Singapore companies is prefered

We believe that challenges are best solved together. That’s why, when you join us, you become part of a diverse and global community of problem-solvers. You'll find an unexpected mix of people who bring their unique expertise to build trust in society and tackle important issues. Here, we welcome and encourage you to lead with value and inspiration, question and challenge assumptions, as well as embrace new opportunities to deliver quality outcomes in exciting and unexpected ways, all with the support of technology.

Our Financial Services Assurance Practice works with organisations to strengthen trust and transparency by building, maintaining and providing trust over financial reporting in a fast changing, technology-driven world. As Asia’s top financial services practice, our audit approach is at the leading edge of best practice. We draw upon our extensive industry knowledge for our clients including top blue chip companies in the asset management, banking, capital markets, and insurance sectors. We provide our clients with insights, empowered by leading technologies, into marketplace developments and global opportunities.

Key responsibilities:

• Coach and manage teams of professionals in carrying out a variety of assurance engagements;
• Forge relationships within the industry and contribute to the continued success of the teams;
• Develop and facilitate the professional growth of the team members; and
• Involvement in a wide range of advisory projects in the Banking & Capital Markets, Insurance and Asset Management industries.

Requirements:

• Relevant accounting qualifications
• 5-8 years of demonstrable experience in a similar role at a Big 4 accounting firm
• Experience in statutory and regulatory audits of Banking & Capital Markets, Insurance and Asset Management clients
• Sound understanding of IFRS/SFRS and SAS/ISA. US GAAP knowledge would be useful
• Excellent project management and team working skills
• Strong interpersonal, written and verbal communication skills
• Ability to demonstrate an understanding of commercial issues facing businesses in this sector
• Effective day-to-day management of clients; building and maintaining client relationships is crucial
• 
  

As part of our recruiting process, interested candidates are to complete an application through our career website at https://www.pwc.com/sg/careers.html

*We regret that only short-listed candidates will be notified.

verview

Microsoft Cloud Operations + Innovation (CO+I) is at the forefront of delivering the core infrastructure and foundational technologies for Microsoft's cloud services. Our mission is to empower every person and organization on the planet to achieve more by providing reliable, scalable, and secure cloud infrastructure. CO+I is responsible for designing, building, and operating Microsoft's global datacenters, which are the backbone of our cloud services, including Azure, Office 365, and Xbox Live.

We focus on innovation and operational excellence, ensuring that our datacenters are efficient, sustainable, and resilient. Our team is dedicated to advancing the state of the art in cloud infrastructure, leveraging cutting-edge technologies and best practices to meet the evolving needs of our customers.

Microsoft CO+I Compliance Team plays a crucial role in ensuring that our cloud infrastructure and operations adhere to the highest standards of legal and regulatory requirements. Our team is dedicated to maintaining the integrity, security, and compliance of Microsoft's global datacenters and cloud services.

We focus on developing and implementing comprehensive compliance policies and procedures to prevent unethical, illegal, or improper use of resources. Our responsibilities include safeguarding confidential and sensitive company data, conducting regular audits, and ensuring compliance with industry standards and regulations. By proactively identifying and mitigating risks, we help maintain a secure and compliant environment for our customers and partners.

Responsibilities

Policy Implementation and Monitoring

• Adopt, tailor, and enforce global compliance standards and policies in the APAC region.
• Ensure all operations align with our Construction Governance, ABAC, Human Rights, Financial Compliance, and Third-Party Risk Management commitments.

Regulatory Vigilance

• Stay updated on datacenter, construction, and technology industry best practices and regulatory requirements.
• Incorporate these insights into the compliance framework to ensure datacenter delivery and operations surpass industry standards.

Training and Advocacy

• Design and implement comprehensive training programs to foster a culture of compliance and ethical business practices across the region.

Incident Management

• Serve as the primary contact for all compliance inquiries and issues within the APAC region.
• Triage to appropriate Compliance SMEs where necessary.

Continuous Improvement

• Regularly evaluate the effectiveness of the compliance program.
• Adapt strategies to meet the dynamic landscape of regulations and industry standards.

Assessments/Audits/Certifications

• Conduct routine and complex assessment/audit projects independently, including assessing and reviewing documentation for internal and external teams.
• Track and monitor results, analyze information to identify areas for improvement, and collaborate with teams to remediate gaps.
• Leverage customer feedback to ensure its inclusion in compliance processes.
• Drive efficiency and scalability for programs.

Consult/Advise/Educate

• Collaborate across teams to ensure communication and application of the same regulations and standards.
• Advise on compliance of products, processes, and programs.
• Educate teams on compliance requirements and monitor compliance.
• Translate compliance standards and processes into relatable forms across multiple teams.

Controls

• Define controls by identifying potential failure points.
• Ensure routine and complex issues are fixed during the design process and implement controls.
• Test controls to determine their effectiveness and suggest improvements.

Governance

• Use understanding of policies, laws, and regulations to make judgments that meet business needs.
• Interpret information to protect Microsoft and customers, and move the business forward.
• Identify and escalate non-conformance.
• Set individual program guidelines at an organization level based on corporate policies and guidelines.

Reporting

• Develop and report compliance metrics and audit issues for internal and external reporting.
• Consult on remediation for reports.

Strategies, Processes, and Tools

• Develop strategies and processes around compliance programs independently.
• Anticipate new areas of focus based on the risk environment and ecosystem.
• Provide requirements for building tools and processes needed for market-leading compliance products and programs.
• Run existing tools and provide feedback on improvements.

Qualifications

Required Qualifications

• Bachelor's Degree in Science, Business, Engineering, or related field AND 6+ years experience in business, legal/regulatory, compliance, audit/consulting firm OR equivalent experience.

Additional or preferred qualifications

• Minimum of 5 years of experience with multinational organizations in construction governance, risk management, compliance, internal audit, and/or a similar field.
• Demonstrated experience in building and scaling risk management or compliance programs, ideally within a data center or technology-focused environment.
• Proven capability in developing and overseeing effective compliance programs.
• Proven ability to lead strategic initiatives, engage with senior stakeholders, and drive cross-function collaboration.
• Strong analytical, organizational, and communication skills.
• Relevant Certification (e.g., International Organization for Standardization [ISO] Lead Auditor, International Association of Privacy Professionals [IAPP], Certified Public Accountant [CPA], Certified Information Privacy Professional [CIPP]).

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Job Description

• Design and execute testing programs in accordance with the applicable local regulations and Head Office requirements.
• Analyze and document observations and discuss with business/process owners and stakeholders to confirm factual accuracy.
• Prepare Compliance Testing reports on review outcomes and findings. • Validate effectiveness of remediation plans to address the risks/root causes identified and ensure proper closure.
• Consolidate results of testing programs and compliance reviews for management reporting.
• Track and report remediation status for LCD-related audit issues to the Internal Audit Department.
• Prepare regular/ad-hoc management reporting.
• Participate in ad-hoc projects as assigned.
• Conduct Compliance trainings as assigned.

Job Requirements

1. Degree holder, preferably in business, banking, or finance and professional qualification in financial crime, finance or auditing such as CIA, Diploma in Compliance or CAMS will be preferred.
2. Experience in Audit/Assurance/Compliance Testing function, process control, operational risk management and strong data analytics background will also be considered.
3. At least 1 year of related work experience
4. Good understanding of MAS Notices and Guidelines relevant to BOCSG business areas or AML functions will be essential.
5. Demonstrate strong interpersonal skills and ability to work collaboratively with key stakeholders and business partners in other functional units.
6. Strong communication and report writing skills including the ability to articulate complex issues clearly and succinctly.
7. Able to understand Chinese / Mandarin in order to communicate with Head Office.
8. Team player and demonstrated ability to multitask and work independently.
9. Excellent time management and problem-solving skills with track record of adhering to timelines.

Job Purpose

• To ensure that ONE complies with the following:ONE's IT Security Policies
  ISO/IEC 27001 Standards for Information Security Management System
  IT-related and privacy-related legislation and regulations
  Annual audit requirements
  
• To coordinate audits by, and to complete questionnaires from:ISO/IEC 27001 auditors
  Internal auditors
  External auditors
  Customers
  Insurers
  Any other external parties
  

Primary Job Description (Describe the major duties of this position)

• ONE IT Security PoliciesEnsure stakeholders comply with IT Security Policies
  Review the Policies on an annual basis proposing changes where necessary
  
• ISO/IEC 27001 Standards for Information Security Management SystemEnsure stakeholders comply with ISO/IEC 27001 Standards
  Prepare for the annual ISO/IEC 27001 audit
  This includes preparing a risk assessment as required by the Standards
  
• IT-related and Privacy-related Legislation and RegulationsBe aware of global legislation that impacts IT and privacy
  Provide guidance to stakeholders on complying with such legislation and regulations
  
• Annual Audit RequirementsEnsure that stakeholders prepare for annual JSOX audits
  This includes mandatory exercises such as security reviews, security awareness, penetration testing
  
• Coordinate audits and complete questionnairesTo be the liaison person between auditors and stakeholders
  To ensure that audit evidence are collected and submitted in a timely manner
  To review audit observations with stakeholders to ensure accuracy of the observations
  To formulate and monitor remedial actions for the audit observations
  To complete IT Security questionnaires received from various external parties including the authorities, auditors, customers, insurers etc
  

Position Qualifications and Experiences

• Bachelor’s degree in an IT-related discipline.
• Preference will be given to candidates with relevant professional certifications such as CISA, CISM, CISSP etc.
• At least 8 years in an IT Security related role. Preference will be given to candidates with the relevant experience for this role.
• Strong knowledge and experience with ISO/IEC 27001 Standards
• Knowledgeable in IT legislations such as Computer Misuse Act, Cybersecurity Act, EU's NIS2, China’s Cyber Security Legislation.
• Knowledgeable in Privacy legislations such as PDPA, GDPR
• Knowledgeable in Cybersecurity frameworks and standards such as NIST, SOX/JSOX, COBIT
• Strong analytical mind and problem-solving skills.
• Self-dependent with minimal supervision, also able to work well in teams.
• Possess initiative and be self-motivated, with a thirst for knowledge.
• Excellent communicator that will be able to convince stakeholders from various levels and backgrounds.

About Us

Vivo Surgical is a patient-focused, clinician-driven medical device developer and manufacturer. Headquartered in Singapore with offices in China and Thailand, we are pioneering a novel endoscopic surgical robot for complex endoluminal surgeries. ISO 13485 certified with international accreditations awarded such as the US FDA and European CE mark, our devices target the medical needs of the world through innovative applications of science & technology. These encompass such fields as in vivo surgical LED lighting, portable endoscopy and endoscopic robots, which are strategically co-developed with world-class healthcare institutions and KOL collaborators. Join us as we build towards our vision of being Asia Pacific’s leading medical device developer and manufacturer.

About The Role

We value the importance of having a robust Quality Assurance and Regulatory Affairs team that would serve as a key pillar for sustained commercial success. To that end, we are looking for a Quality Assurance & Regulatory Affairs Manager to join us on this journey. You will be part of our fast-growing team and will take ownership of your role from the get-go. You will work on ensuring our company’s commitment to comply with regulatory requirements and to maintain the effectiveness of our Quality Management System (QMS). You will also be in charge of our products’ regulatory strategies and submissions to various regulatory bodies. Your role will enable you to work not only with diverse functions internally but also in close tandem with our external partners such as our suppliers, distributors and notified bodies.

Your responsibilities shall include the following:

• Ensure the company’s QMS complies with ISO 13485 and FDA 21 CFR 820/QMSR.
• Develop and manage Quality Procedures such as document control, CAPA, NCR, Supplier Control, Production Control, Feedback and Complaints Handling, and Post Market Surveillance.
• Organize and execute internal audits, management reviews and supplier audits.
• Plan and lead ISO 13485 audits and regulatory inspections.
• Participate in the products’ verification and validation activities.
• Develop, review and compile the medical device technical files whilst making sure the products meet all regulatory and quality standards.
• Involved in risk assessment tasks to identify potential quality and compliance risks in the product lifecycle and advise adequate risk control measures.
• Serve as the company’s Quality Management Representative (QMR) and Person Responsible for Regulatory Compliance (PRRC).
• Manage and mentor the QARA team to ensure members are adequately trained.
• Stay updated on medical device laws and regulations in the targeted markets.
• Work with senior management to define and deliver adequate quality and regulatory strategies.

Your Qualifications & Experience

• Minimum Bachelor’s degree in Engineering or Science.
• At least 5 years’ experience in quality assurance and/or regulatory affairs in the medical device Industry.
• Firm understanding of ISO 13485:2016, FDA 21 CFR 820/QMSR and ISO 14971.
• Prior involvement in HSA, FDA 510(k)/De Novo and/or MDR 2017/745 submissions will be a plus.
• Experience in generating risk management documentation (risk management plan, report, FMEAs).
• Possess a leadership and strategic mindset to organize and prioritize tasks for effective and timely delivery of regulatory goals to meet the company’s business objectives.
• Certification as an ISO13485:2016 lead auditor will be advantageous.

Contact

Please send your CV and cover letter to: [email protected]. We look forward to receiving your application.

Meta is looking for an analytical thinker with experience in tech integrity compliance or policy, law, human rights, government, or risk management for our Content Policy team in APAC. The team’s mission is to create and communicate rules for how our products may be used by people on Meta’s family of applications. This person will be responsible for program management of regulatory compliance engagements, and regulatory compliance policy development and escalations with a focus on APAC.

Candidates must be able to work at pace to make difficult decisions under pressure, use critical thinking skills, have strong written communications, and demonstrate strong leadership and interpersonal skills to organize and build relationships with teams across the company. Candidates must be able to apply complex, evolving frameworks to new and developing regulatory compliance issues.

You will be responsible for managing escalations from regulatory compliance policies -- including by coordinating cross-functional responses to content decisions that take into consideration local regulatory compliance and international human rights obligations, product, operational considerations, and weigh up risk in order to provide effective policy advice to leadership.

You should be passionate about the services we provide and the people that we serve.

Responsibilities

• Develop and maintain the regulatory engagement program, focusing on crisis management and content regulation compliance. Collaborate with teams to integrate regulatory considerations, conduct risk assessments, design training programs, and appropriate success measurements.
• Help develop and refine principles and policies related to regulatory compliance with takedown requests. Special focus on compliance policies, including operations and product advocacy.
• Build relationships with and understand the perspectives of partners on internal teams, such as Public Policy, Human Rights Policy, Integrity Regulation Strategy & Policy, Core Policy, Operations, Communications, Trust & Safety and Legal.
• Act as an APAC escalation point of contact for regulatory escalations relating to freedom of expression, and manage internal communications for policy issues, including on-call rotations in time zone, with potential irregular hours.
• Produce and present internal communications for senior leadership to inform them of ongoing situations, and provide recommendations and decision support.
• Help articulate policy philosophy, launches, and changes to relevant parties, including management, operations, and other internal and external stakeholders.
• Work with Meta's Public Policy team, as well as external stakeholders, to monitor the global environment for issues that affect content policy.

Minimum Qualifications

• 6+ years experience working in integrity compliance or policy, law, human rights, government, or risk management with an emphasis on platforms and technology
• Cross-functional program or project management
• Experience with Internet/social media content issues
• Demonstrates analytical-thinking and problem-solving skills and project management experience
• Experience working cross-functionally and consensus-building
• Understanding of Meta's products and principles
• Ability to work irregular hours

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

We are looking for one technically strong and motivated Manager to support the Assurance R&Q Independence Office.

How will you value-add?

• Provide consultation advice to professionals from various Lines of Service, who seek input for a variety of personal, system and engagement-related independence queries
• Conduct various independence compliance activities such as:
  1. Personal independence compliance testing
  2. Run the Annual Compliance Confirmation activity
  3. Data quality reviews
• Assist in management of independence systems
• Provide support in collation of information and statistics for local, global and regulatory reporting purposes
• Develop relevant independence practice aids, templates and training materials to aid professionals in the firm in complying with independence requirements
• Project manage global or local initiatives as required

About you

• Audit experience preferred
• Have good project management skills
• Possess high level of accuracy and attention to detail
• Have strong analytical & problem-solving skills
• Enjoy meeting people and have the confidence and maturity to deal with all levels of staff
• Has the willingness to learn and deliver timely and quality results

Key responsibilities:

• Overall accountable and responsible for delivery of testing services one or more applications and/or projects for Retail Banking

• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing ; Ensure communications with country team for testing and status reporting, conversing in Vietnamese language

• Works with the testing service providers and other stakeholders both group (SG) and country (Vietnam) to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery.

• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits.

• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored into the plan.

• Engages with various stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand.

• Act as the first point of escalation for any issues raised by stakeholders, testing service providers.

• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable.

• Drive and collaborate with all stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable.

• Participate and contribute in forums, as required, to drive testing transformation and innovation.

• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.

• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.

• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team.

Key skills required:

• Agile, Hybrid Agile and Waterfall, DevOps
• Testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc

Position: QA Assistant Manager (Food Science)

• Working days: 5 days work week (8.30am - 5.30pm )
• Salary: $4000 - $4700 (Depend on experience)
• Location: Senoko S Rd (Sembawang)

Responsibilities

• Ensure documentation update and control based on regulatory and certification requirements (e.g. FSSC 22000).
• Liaise with government authorities to ensure conformance to relevant food regulations and halal requirements
• Conduct internal audit and handling of third party audits
• Ensure effective implementation of all matters with regards to quality assurance and control e.g. pest control, effectiveness of cleaning chemical
• Supervise the handling of customer complaint and review of corrective action reporting.
• Supervise implementation of product and process checking based on QAQC program.
• Supervise health cert application handling and export registration.
• Ensure implementation of annual vendor evaluation on food safety & quality.
• Provide food safety training and relevant refresher training to team

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Overview

The Job Holder will support in building improvement capabilities and culture in the NUHS Regional Health System Office (RHSO), including community partners such as GPs. The Job Holder will be involved in co-developing and conducting quality improvement training for RHSO staff and community partners, as well as facilitate and coach small to large scale improvement projects through the use of appropriate tools/methodologies.

Job Responsibilities

1. Deliver QI Training

• Develop training materials and resources (e.g. training guides and e-learning videos) on quality improvement
• Conduct and facilitate quality improvement training sessions/workshops for RHSO staff and partners
• Gather feedback on training sessions and use of appropriate improvement methodologies/tools
• Deliver training on lean management and human-centred tools to impart knowledge and skills to hospital staff.

1. Facilitation of improvement projects

• Facilitate and coach department/division and organisation-wide level improvement projects to improving quality and processes through the use of appropriate tools/methodologies
• Monitor the progress of improvement activities and guide teams to take appropriate actions
• Assist in interpreting data to measure the effectiveness of the improvement activities

1. Strategy & Culture Building

• Assist in development and implementation of Improvement framework and strategies
• Support initiatives or events that promote improvement and Innovation culture in RHSO
• Lead engagement with HODs to influence and identify areas of improvement in quality and safety

1. Any other tasks as assigned

Requirements

Qualification Required and Area of Discipline

Good degree in any discipline, preferably in Life Sciences, Business Administration, Industrial Design

Prior healthcare sector experience is preferred

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Proficient in quality improvement methodologies such as Lean, process/value-stream mapping, design thinking
• At least 1-2 years of experience in facilitating workshops and conducting trainings
• Confident in coaching and guiding fellow colleagues in Quality Improvement tools
• Certified Six Sigma Green/Black Belt will be an added advantage
• Able to engage stakeholders and work through doctors, nurses, allied health professionals, operations and administrative staff
• Able to work independently and as a team
• Ability to perform even under tight timelines
• Good analytical and organization skills
• Good writing and verbal communication skills
• Open to learning and trying new things. Able to grasp concepts easily and be able to think on the feet.
• Highly self-driven and self-motivated, positive attitude and perseverance to overcome obstacles

Our client is the largest maritime safety company globally, setting the standard for innovation in design and engineering.

• Establish, maintain, and improve the Quality Management System (QMS) to meet regulatory and Class Approval requirements.
• Lead quality initiatives and promote a quality culture across the company, ensuring continuous performance improvement.
• Coordinate and conduct audits, report outcomes, and ensure corrective actions are implemented effectively.
• Support teams in conducting root cause analysis and incident investigations, and compile reports in accordance with regulatory standards.
• Train employees on QMS processes and ensure clear communication of quality procedures and responsibilities.
• Manage budgets for QMS projects, oversee licensing, and document quality approvals and procedures across allocated sites.

Requirements:

• Bachelor’s Degree in Engineering with ISO 9001: 2015 certification.
• At least of 5 years of experience in Quality Assurance and management in the aviation or marine industries.
• Completion of the CAAS M10/L11/L12 Examination and ability to interpret CMM, including Illustrated Part Listings (IPL).
• Experience collaborating with OEMs for capability expansion and familiarity with Lean, Kaizen, and 5S methodologies.
• Knowledge of relevant quality standards and regulations in the marine, defence, and aviation sectors, along with practical experience in Quality Management Systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client is the largest maritime safety company globally, setting the standard for innovation in design and engineering.

• Establish, maintain, and improve the Quality Management System (QMS) to meet regulatory and Class Approval requirements.
• Lead quality initiatives and promote a quality culture across the company, ensuring continuous performance improvement.
• Coordinate and conduct audits, report outcomes, and ensure corrective actions are implemented effectively.
• Support teams in conducting root cause analysis and incident investigations, and compile reports in accordance with regulatory standards.
• Train employees on QMS processes and ensure clear communication of quality procedures and responsibilities.
• Manage budgets for QMS projects, oversee licensing, and document quality approvals and procedures across allocated sites.

Requirements:

• Bachelor’s Degree in Engineering with ISO 9001: 2015 certification.
• At least of 5 years of experience in Quality Assurance and management in the aviation or marine industries.
• Completion of the CAAS M10/L11/L12 Examination and ability to interpret CMM, including Illustrated Part Listings (IPL).
• Experience collaborating with OEMs for capability expansion and familiarity with Lean, Kaizen, and 5S methodologies.
• Knowledge of relevant quality standards and regulations in the marine, defence, and aviation sectors, along with practical experience in Quality Management Systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Support the FCC division in implementing the Client Lifecycle Management (CLM) initiative, focusing on improving onboarding processes, compliance with AML/CFT and sanctions regulations, and enhancing client lifecycle management. Collaborate with cross-functional teams and stakeholders to streamline processes and strengthen compliance expertise across various offices.

Key Responsibilities:

• Review and enhance onboarding models/processes across locations.
• Align policies and procedures with key stakeholders (Front Office, Compliance, Technology, etc.).
• Strengthen staff understanding of FCC policies through training, assessments, and reviews.
• Develop a global roadmap and manage timelines for CLM implementation.
• Define and refine requirements/procedures based on the target operating model.
• Ensure timely and complete delivery of project scope, including roles, SLAs, and regulatory approvals.
• Provide progress updates to stakeholders and senior management.
• Assist with queries and support related to CLM project requirements.

Requirements:

• Degree with 7+ years of FCC experience.
• Strong knowledge of AML/CFT and sanctions regulations in private banking or wealth management.
• Critical thinker with strong analytical, project management, and stakeholder management skills.
• Understanding of governance, controls, and regulatory expectations.
• Collaborative team player with excellent communication skills and attention to detail.
• Familiarity with AML/CFT regulations in Singapore, Dubai, Hong Kong, and the UK is preferred.
• Professional certifications (e.g., ACAMS, ICA) are advantageous.

This role requires a forward-thinking individual with a “can-do” attitude to drive CLM initiatives and deliver a best-in-class client lifecycle management framework.

Our client is the largest maritime safety company globally, setting the standard for innovation in design and engineering.

• Establish, maintain, and improve the Quality Management System (QMS) to meet regulatory and Class Approval requirements.
• Lead quality initiatives and promote a quality culture across the company, ensuring continuous performance improvement.
• Coordinate and conduct audits, report outcomes, and ensure corrective actions are implemented effectively.
• Support teams in conducting root cause analysis and incident investigations, and compile reports in accordance with regulatory standards.
• Train employees on QMS processes and ensure clear communication of quality procedures and responsibilities.
• Manage budgets for QMS projects, oversee licensing, and document quality approvals and procedures across allocated sites.

Requirements:

• Bachelor’s Degree in Engineering with ISO 9001: 2015 certification.
• At least of 5 years of experience in Quality Assurance and management in the aviation or marine industries.
• Completion of the CAAS M10/L11/L12 Examination and ability to interpret CMM, including Illustrated Part Listings (IPL).
• Experience collaborating with OEMs for capability expansion and familiarity with Lean, Kaizen, and 5S methodologies.
• Knowledge of relevant quality standards and regulations in the marine, defence, and aviation sectors, along with practical experience in Quality Management Systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client is the largest maritime safety company globally, setting the standard for innovation in design and engineering.

• Establish, maintain, and improve the Quality Management System (QMS) to meet regulatory and Class Approval requirements.
• Lead quality initiatives and promote a quality culture across the company, ensuring continuous performance improvement.
• Coordinate and conduct audits, report outcomes, and ensure corrective actions are implemented effectively.
• Support teams in conducting root cause analysis and incident investigations, and compile reports in accordance with regulatory standards.
• Train employees on QMS processes and ensure clear communication of quality procedures and responsibilities.
• Manage budgets for QMS projects, oversee licensing, and document quality approvals and procedures across allocated sites.

Requirements:

• Bachelor’s Degree in Engineering with ISO 9001: 2015 certification.
• At least of 5 years of experience in Quality Assurance and management in the aviation or marine industries.
• Completion of the CAAS M10/L11/L12 Examination and ability to interpret CMM, including Illustrated Part Listings (IPL).
• Experience collaborating with OEMs for capability expansion and familiarity with Lean, Kaizen, and 5S methodologies.
• Knowledge of relevant quality standards and regulations in the marine, defence, and aviation sectors, along with practical experience in Quality Management Systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Position: QA Assistant Manager (Food Science)

• Working days: 5 days work week (8.30am - 5.30pm )
• Salary: $4000 - $4700 (Depend on experience)
• Location: Senoko S Rd (Sembawang)

Responsibilities

• Ensure documentation update and control based on regulatory and certification requirements (e.g. FSSC 22000).
• Liaise with government authorities to ensure conformance to relevant food regulations and halal requirements
• Conduct internal audit and handling of third party audits
• Ensure effective implementation of all matters with regards to quality assurance and control e.g. pest control, effectiveness of cleaning chemical
• Supervise the handling of customer complaint and review of corrective action reporting.
• Supervise implementation of product and process checking based on QAQC program.
• Supervise health cert application handling and export registration.
• Ensure implementation of annual vendor evaluation on food safety & quality.
• Provide food safety training and relevant refresher training to team

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Our client is a global leader specializing in high-performance cooling systems, gaming peripherals, and PC components.

Overview:
We are looking for a driven and experienced Quality Manager to oversee quality assurance efforts in the field of thermal solutions for cloud data centers. This role is key to maintaining product excellence through effective quality control systems, fostering continuous improvement, and leading a collaborative team. If you have a strong passion for quality management and thrive in dynamic environments, this opportunity is for you.

The incumbent will be based in Hanoi for more than 6 months per year as part of the company's expansion plans and setting up of a manufacturing facility in Vietnam.

Key Responsibilities:

• Quality Assurance & Yield Optimization:Establish advanced monitoring systems to maintain product quality and optimize yield.
  Identify and execute strategies for improving overall product performance.
• Managing Quality Issues:Address and resolve abnormal quality issues within the manufacturing process.
  Work with cross-functional teams to develop and implement preventive measures.
• Process & Quality Improvement:Enhance internal quality control and improve process capabilities.
  Apply best practices to streamline workflows and maximize efficiency.
• Customer-Focused Quality Management:Lead efforts to resolve customer-reported quality issues, providing detailed corrective action plans.
  Share preventive recommendations with stakeholders to prevent recurrence.
• Inspection & Technological Advancements:Optimize quality inspection processes by integrating automation and advanced tools.
  Drive efficiency improvements in inspection planning.
• Collaborative Communication:Foster effective communication and alignment across departments to support quality objectives.
  Act as a bridge between teams to ensure cohesive quality management strategies.
• Team Leadership & Development:Manage team responsibilities, performance, and task assignments.
  Implement training programs to enhance the team's expertise and skills.
• Project Supervision:Oversee timely delivery of tasks and ensure adherence to quality standards and deadlines.

Qualifications:

• Bachelor's degree and above in a relevant field.
• Proven expertise in quality management, particularly in manufacturing processes.
• Strong analytical and leadership skills with effective problem-solving capabilities.
• Proficiency in quality management systems and standards.
• Excellent communication and team collaboration abilities.
• Certifications in quality management (e.g., Six Sigma) are an advantage.
• Willingness to travel and be based overseas at the manufacturing facilities (~6 months a year)

This role offers an exciting opportunity to lead quality assurance efforts in a fast-evolving sector while driving impactful improvements and fostering innovation.

Interested applicants, please click on "apply" with your updated resume attached.

Our client is the largest maritime safety company globally, setting the standard for innovation in design and engineering.

• Establish, maintain, and improve the Quality Management System (QMS) to meet regulatory and Class Approval requirements.
• Lead quality initiatives and promote a quality culture across the company, ensuring continuous performance improvement.
• Coordinate and conduct audits, report outcomes, and ensure corrective actions are implemented effectively.
• Support teams in conducting root cause analysis and incident investigations, and compile reports in accordance with regulatory standards.
• Train employees on QMS processes and ensure clear communication of quality procedures and responsibilities.
• Manage budgets for QMS projects, oversee licensing, and document quality approvals and procedures across allocated sites.

Requirements:

• Bachelor’s Degree in Engineering with ISO 9001: 2015 certification.
• At least of 5 years of experience in Quality Assurance and management in the aviation or marine industries.
• Completion of the CAAS M10/L11/L12 Examination and ability to interpret CMM, including Illustrated Part Listings (IPL).
• Experience collaborating with OEMs for capability expansion and familiarity with Lean, Kaizen, and 5S methodologies.
• Knowledge of relevant quality standards and regulations in the marine, defence, and aviation sectors, along with practical experience in Quality Management Systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is the largest maritime safety company globally, setting the standard for innovation in design and engineering.

• Establish, maintain, and improve the Quality Management System (QMS) to meet regulatory and Class Approval requirements.
• Lead quality initiatives and promote a quality culture across the company, ensuring continuous performance improvement.
• Coordinate and conduct audits, report outcomes, and ensure corrective actions are implemented effectively.
• Support teams in conducting root cause analysis and incident investigations, and compile reports in accordance with regulatory standards.
• Train employees on QMS processes and ensure clear communication of quality procedures and responsibilities.
• Manage budgets for QMS projects, oversee licensing, and document quality approvals and procedures across allocated sites.

Requirements:

• Bachelor’s Degree in Engineering with ISO 9001: 2015 certification.
• At least of 5 years of experience in Quality Assurance and management in the aviation or marine industries.
• Completion of the CAAS M10/L11/L12 Examination and ability to interpret CMM, including Illustrated Part Listings (IPL).
• Experience collaborating with OEMs for capability expansion and familiarity with Lean, Kaizen, and 5S methodologies.
• Knowledge of relevant quality standards and regulations in the marine, defence, and aviation sectors, along with practical experience in Quality Management Systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Responsibilities:

• Responsible monitoring & managing bank compliance accordance to regulatory guidelines
• Conduct AML checks & reviews to ensure compliance with AML regulations
• Review compliance procedural manuals and guidelines
• Provide advice on AML & Compliance related issues to different business units
• Conduct compliance training for employees
• Other ad hoc duties as required

Requirements:

• Degree holder with at least 4-6 years of Compliance/AML experience in Asset/Funds/Investment Management Company
• Working knowledge in MAS, Capital Market Service regulations
• Proficient in MS Office Applications
• Good communication and interpersonal skills
• Team player & meticulous

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Sarah Kuan | Registration No: R1105359

AVP, Regulatory Compliance, Payments

You will play a key role in ensuring adherence to compliance regulation, advising stakeholders on applicable compliance issues, and promoting a compliance considerate culture.

Key Responsibilities

• Ensure compliance with applicable laws, rules and regulations.
• Work with the business to identify and manage regulatory risk
• Handle incident reporting.
• Assess risk.
• Draft and implement compliance policies, standards and procedure.
• Develop, implement, and execute compliance testing, continuous assurance, and reporting of compliance testing reviews.
• Manage regulatory requests, prepare responses and inform the senior management of significant compliance matters.
• Manage monthly compliance reporting to Senior Management and Board.

Requirements

• 7 years of compliance experience (banking, payments, insurance or consulting)
• Salary Range: ~$84,000 - $96,000

For more information, apply now.

SLOANE SHOREY

Compliance | Risk | Intelligence | Investigations

www.sloaneshorey.com

We partner with leading organisations to attract and retain highly skilled professionals in compliance, risk, intelligence and investigations. Our clients include tier-1 corporations from Asia, Europe, and the US, as well as global law firms and specialist consultancies, operating across sectors including aerospace & defense, aviation, banking & financial services, data centres, engineering, manufacturing, and technology. Established in Singapore in 2017, we execute assignments across Asia and beyond. Sloane Shorey is a Ministry of Manpower Licensed Employment Agency: EA License 20S0307