Total 960 customer service manager job vacancies in Quality Assurance / Control category in Singapore

Responsibilities:

• Oversee and manage end to end AML/KYC due diligence checks and compliance matters as required under Capital Market Service (CMS) license requirements
• Develop, implement and maintain a robust compliance framework to ensure controls are in place
• Review, revise and uplift all compliance manuals and policies and procedures, including Enterprise Wide Risk Assessment (EWRA)
• Identify regulatory trends and developments that impact business areas and advise on any material impacts to current activities
• Provide regulatory/compliance advisory support to relevant business units
• Provide advice with respect to marketing requirements of funds in various jurisdictions
• Organize and conduct staff compliance trainings
• Assist with or take charge of ad-hoc projects or tasks as may be assigned from time-to-time

Requirements:

• Degree with min 6 years of relevant compliance experience within the fund management, investment management or capital market service licensed entity or regulatory consulting environment
• Good knowledge of key applicable regulations such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Eddie Tang | Registration No: R1221129

Our client is a MNC in biotechnology industry. They are looking for a Trade Compliance Manager to join their Compliance Team for the next phase of their business. They are located in West.

Roles & Responsibilities

• Ensures compliance with regulatory authorities, including customs, export control, and tax agencies, while maintaining accurate documentation and procedures in alignment with relevant laws.
• Evaluates internal controls, designs processes, leads compliance audits, and manages corrective actions for the region. Pinpoints compliance deficiencies and suggests areas for improvement.
• Assists in creating and sustaining localized policies for import/export compliance, while ensuring company-wide awareness of regulatory requirements.
• Develops business processes that mitigate compliance risks, focusing on continuous improvement for increased efficiency and enhanced customer service.
• Tracks and reports key performance indicators (KPIs) and compliance metrics to senior leadership, while managing daily import and export compliance reports for the region.
• Establishes the overall budget, operational plans, and priorities for the assigned compliance functions.
• Manages regional compliance projects, including defining scope, budget, scheduling, and addressing project risks for both import and export activities.

Requirements

• Bachelor's degree and above
• Posses Customs broker license is a bonus
• Minimum 10 years of experience in trade compliance with 5 years of management experience
• Worked in medical devices or related industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Meta is looking for an analytical thinker with experience in policy, law, human rights, government, business, or risk management for our Content Policy team in APAC. The team’s mission is to create and communicate rules for how our products may be used by people on Meta and its family of applications. This person will be responsible for regulatory compliance policy development, with a focus on APAC (including India).

Candidates must be able to apply complex, evolving frameworks to new and developing regulatory compliance issues and make difficult decisions under pressure. You will provide policy counsel to local public policy teams and leadership working to address regulatory takedown challenges.

You will be responsible for helping develop and refine our regulatory compliance policies, and managing escalations from those policies -- including by coordinating cross-functional responses to content decisions that take into consideration local regulatory compliance and international human rights obligations, product, operational considerations, and weigh up risk in order to provide effective policy advice to leadership.

Candidates must be able to work at pace to make difficult decisions under pressure, use critical thinking skills, have strong written communications, and demonstrate strong leadership and collaborative skills to organize and build relationships with teams across the company.

You should be passionate about the services we provide and the people that we serve.

Responsibilities

• Help develop and refine principles and policies related to regulatory compliance with takedown requests. Special focus on compliance policies and regulatory escalations from the APAC region, including operations and product advocacy.
• Manage regulatory escalations relating to freedom of expression.
• Build relationships with and understand the perspectives of partners on internal teams, such as Public Policy, Human Rights Policy, Organic Content Policy, Communications, Trust & Safety and Legal.
• Act as an APAC escalation point of contact and manage internal communications for policy issues, including on-call rotations in timezone, with potential irregular hours.
• Produce and present internal communications for senior leadership to inform them of ongoing situations, and provide recommendations and decision support.
• Help articulate policy philosophy, launches, and changes to relevant parties, including management, operations, and other internal and external stakeholders.
• Work with Meta's Public Policy team, as well as external stakeholders, to monitor the global environment for issues that affect content policy.

Minimum Qualifications

• Experience working in tech policy, law, human rights, government, or risk management with an emphasis on platforms and technology
• Experience with Internet/social media content issues
• Demonstrates analytical-thinking and problem-solving skills and project management experience
• Experience working cross-functionally and consensus-building
• Understanding of Meta's products and principles
• Flexibility to work outside of standard hours, during cases of escalations or critical operations.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Duties and Responsibilities

Quality management and control

• Overall in charge of the entire packaging workshop, inclusive of data coding and laser printing and cellophane wrapping of final products.

• Manage the entire packing process, planning production schedule and communicate with cross-functional teams and departments to meet the delivery deadline

• Responsible for sampling and sample retention, inspection of incoming materials, approval of bulk, semi-finished products, finished products and packaging materials

• Maintain written and signed records of all audits and inspections as required and ensure the records are up-to-date and evaluated

• Review SOPs, protocols/batch records, reports, quality records (e.g. deviations, change controls, or CAPA) and ensure all the relevant testing are conducted and records are timely reviewed

• Implement and maintain quality procedures in compliance with regulations and internal policies, develop the quality procedures and reporting to management as required

• Participate in internal facilities inspection to evaluate and improvement of site quality system

• Responsible for maintenance of the factory premises, production equipment, and to ensure appropriate validations are timely performed and documented

• Ensure proper initial and regular training of operation personnel is being conducted and assist consultant for relevant training and awareness of basic regulatory.

• Investigate non-conformance and perform root cause analysis to deliver effective solutions via the corrective action and preventive action reporting process

• Responsible for compliance of workplace safety and assist to consultant relating to HSA and medical-licensing-related matters and to setup the operation system

Warehouse management and inventory control

• Oversee the warehousing and logistic operation, storage segregation, inventory accuracy and stock replenishment, planning quarterly & annually cycle count

• Ensure the implementation of standard procedures in warehouse and documentation

Ensure the warehouse facilities and equipment are well maintained

Knowledge/Skill Requirements:

• Excellent analytical skills with the ability to analyze data and identify trends.

• Strong communication skills, effective with team members and stakeholders at all levels.

• Attention to detail and ability to identify and resolve issues quickly and effectively.

• Strong problem-solving skills with the ability to think creatively and develop innovative solutions.

• Excellent organizational skills, capable of managing multiple tasks and priorities simultaneously.

• Extensive knowledge of quality control processes, procedures, and policies.

• Proficiency in Microsoft Office Suite and other relevant software applications.

• 8 - 10 years of experience in Quality Control within the steel industry or a manufacturing environment.

• Graduate degree or higher in pharmaceutical, chemical manufacturing or relevant field.

Expected High Performance Behaviors:

• Exhibit a positive attitude regarding work and responsibilities.

• Ability to work collaboratively within a team.

• Maintain effectiveness during significant changes in work tasks or environment, adjusting effectively to new work structures, processes, requirements, or cultures.

• Consistently seeking to enhance efficiency and improve quality standards.

1. Lead and support QC team for daily QC activities by ensuring timely analysis, documentation, and review of RM/PM/FP/IPC/Stability and Process validation samples as per predefined standards.
2. Write and / or review controlled documentation related to laboratory operations or testing such as SOP's, analytical protocols, analysis reports, forms and validation documents.
3. Ensure compliance with FDA/USP/EP/ICH/ChP regulations and internal controlled procedures in the QC Laboratory.
4. Ensure readiness of QC Laboratory in internal / external audits.
5. Maintain data integrity in Quality Control activities and ensure appropriate traceability.
6. Initiate change control documents.
7. Lead and participate in stability program, method validations, technical transfer, method transfer and validation / qualification activities at the site.
8. Participate in New Product Introduction activities.
9. Lead and participate in laboratory investigations. Document laboratory investigation activities or review and approve laboratory investigation reports.
10. Participate in site corrective action / preventive action (CAPA) program. Ensure timely completion of all commitments made under QMS.
11. Lead and participate in key performance indicators for improving laboratory efficiency, monitoring equipment performance.
12. Lead QC Department training program by imparting training to new staff and comply with Analyst Qualification procedure.
13. Escalate the quality events, trends as appropriate to QC Head.
14. Remain abreast of current regulatory, pharmacopeia and cGMP trends.
15. Serve as subject matter expert on laboratory instrumentation and compliance issues.
16. Lead the QC team, evaluate competencies, assign responsibilities, monitor performance, counsel and provide guidance. Plan & monitor the training and development requirements, motivate staff appropriately to build a committed, motivated & competent team.
17. Participate in personnel decisions (interviewing, hiring, performance appraisals, promotions, termination, staff development, improvement plans) regarding subordinate staff.
18. Maintains a safe laboratory environment by implementing recommendations made by EHS.
19. Initiate CAPEX for equipment purchases.
20. Support in budget preparation for QC Laboratory.
21. Any other activities as and when assigned by the Superior.

EDUCATION:

Degree in science or related discipline (e.g. Chemistry, Chemical Engineering).

EXPERIENCE:

Minimum 8 years of quality control experience in pharmaceutical manufacturing industry and minimum 2 years of supervisory experience in managing team.

KNOWLEDGE & SKILLS:

1. Possess working knowledge of GMP in the pharmaceutical industry.
2. Excellent interpersonal and analytical skills, good verbal, and written communication skills.
3. Working knowledge of qualification, calibration and operation of laboratory equipment such as HPLC, GC, FTIR and Dissolution equipment.
4. Working knowledge of method development, validation, verification of analytical method.
5. Familiarity of 21 CFR Part 11 requirements.

The Public Health Operational Policy Division (PHOPD) works to strengthen policies, processes and operational capabilities in the areas of vector control and sanitation to meet current and future challenges. This includes developing solutions for current challenges, exploring and leveraging new operational technologies, and developing strategic programmes and engaging relevant industries and stakeholders. PHOPD also ensures compliance with the cleaning industry licensing regime through audits, investigations, and enforcement.

In the Sanitation and Industry Policy Department, you will be part of the team that regulates our cleaning industry to ensure the industry delivers quality services and contributes to a clean and liveable environment. You will be responsible for the following:

• Plan and conduct compliance audits on licensed cleaning businesses
• Carry out investigations on unlicensed cleaning businesses and their service buyers
• Impose enforcement action on offenders in line with established enforcement framework
• Consolidate and analyse compliance statistics and trends
• Attend to feedback from cleaning businesses, service buyers, and other stakeholders
• Partner licensing and policy teams in reviews and rollout of new or amended policies
• Any other tasks assigned

The ideal candidate should possess the following qualities:

• Good written and oral communication skills
• Proficient in Microsoft Word and Excel, e.g. generating enforcement statistics
• Good analytical reasoning, able to perform data synthesis and analysis
• Possess strong critical thinking, meticulous, with problem-solving and project management skills
• A good team player with strong interpersonal skills
• Meticulous, observant, and able to make accurate judgements based on information collected
• Mature, independent and resourceful
• Able to travel to cleaning businesses’ offices and worksites
• Able and willing to work on weekends and after office hours (where needed)
• A minimum of 2 years of working experience in public service or public health would be an advantage

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

To apply, please proceed to Careers@Gov at https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Assistant-Manager-Manager--Cleaning-Industry-Compliance-Section-_JR-10000034874

A Day in Your Life at MKS:

Reporting to a Sr. Director, Global Trade Compliance within the MKS Legal organization, and collaborating extensively with all regional businesses, this person will be a strategic and hands-on leader within the company’s Global Trade Compliance team, responsible for facilitating the company’s trade activities and enhancing and optimizing the overall trade compliance program within the Asia Pacific (APAC) geographic region.

You Will Make an Impact By:

• Subject matter expert in regional regulatory interpretation and the development and implementation of mitigation strategies through projects and key initiatives;
• Serve as the Regional Trade Compliance Council lead and Regional Site Export Coordinator, and foster global compliance coordination;
• Develop and implement trade compliance training and communication content and delivery systems;
• Provide real-time business assistance in key compliance areas such as product classification, licensing, party management, and audits and investigations;
• Assist in the development, implementation, enhancement and maintenance of efficient internal trade compliance programs in coordination with other members of the corporate trade team.
• Facilitate business-level process and procedure development and implementation;
• Liaise with governmental agencies in region and produce internal reports and governmental filings, respond to government inquiries, investigations, and audits, and implement corrective actions; and
• Utilize in-depth knowledge of export and Customs regulations and apply LEAN principles across varied product lines.

Skills You Bring:

• Bachelor’s degree in international business, law, or a related field;
• 4+ years of relevant experience;
• Extensive knowledge of international trade laws and regulations, particularly within key regional markets for APAC -- China, Japan, Malaysia, Singapore, South Korea, Taiwan, Vietnam
• Experience with developing and managing trade compliance programs / Experience working with government enforcement authorities;

Quality Management System:

• Responsible for quality oversight of operations at PharmaGend Global Medical Services Pte Ltd facility. Adhere to laid down Quality Management System, its effective implementation and facilitate continuous improvement in all manufacturing area activities, and effective resolution of routine Quality issues.
• Tracking, trending and closing QMS events using TrackWise. Review and Approval of documentation associated with key quality compliance indicators - Deviation, Market Complaints, Product Recalls, CAPAs, Change Controls, Returned Goods and other quality system documents e.g., Product Quality Review, SOP's, Protocols, reports as appropriate; and actively participate in investigations.
• Subject matter expert in Qualification and Validation activities related to GMP area, production equipment and key utilities e.g., Purified water system, Compressed air system.
• Review periodically the Quality Performance parameters, review and approve appropriate remedial actions towards compliance and Quality of products supplied. Identify proactively the actions towards continuous improvement and measure performance of Quality through various tools / Quality Indicators.
• Escalate the quality events, trends as appropriate to various management levels in organization for appropriate regulatory actions as applicable and provide close-out actions as deemed necessary / required.
• Ensure timely review and / approval of executed batch records, and final batch release to market. and disposition (Release/Rejection) of in-process and finished product batches as appropriate.
• Implement ongoing process management mechanisms (process mapping, documentation, metrics, monitoring systems and process control techniques).
• Perform periodic review of Quality Performance parameters and approve appropriate remedial actions towards compliance and Quality of products supplied. Identify proactively the actions towards continuous improvement and measure performance of Quality through various tools / Quality Indicators, provide Quality Management Reports.
• Escalate the quality events, trends as appropriate to various management levels in organization for appropriate regulatory actions as applicable and provide close-out actions as deemed necessary / required.
• Conduct internal audits and/or vendor audits as required.
• Ensure the SOPs are in line with the practice and revision thereof if required.
• To ensure that the facility is kept all time ready to handle any regulatory, customer or internal audit.
• Act as a designee to for Head Quality on QMS related matters.

Documentation Compliance:

• Review and approval of master BMR/BPR and issuance of BMR/BPR.
• Control and Management of archived documents.
• Preparation and Review of SOPs/Work instructions and forms related to quality assurance and cross functional departments.
• Review and approval of protocol and reports.
• Ensure effective control of confidential and all technical documents and information networking, timely review and approval of relevant technical documents.

Quality Risk Management:

• Participate in Identification and implement risk approach in validation / qualification area based on overall risk management policy / guidelines to control / mitigate risks.
• Apply risk management tools and techniques.

People Management including Technical Training:

• Assign responsibilities, monitor performance, counsel & provide feedback on team performance, plan & monitor required training and development to ensure a committed & competent team.
• Build strong and positive cross-functional working relationships by working to include them in the improvement activities/training, making sure their needs and requirements are carefully considered.
• Conduct Technical Training (On the Job as well as Classroom) to fellow colleagues, new employees and cross functional team.

Management of interface with Regulators/Customers

• Interact with customers/regulatory bodies in a timely manner to address quality / technical related events to ensure desired outcome and adherence to regulatory commitment and compliance.
• Interpret current Regulatory guidance and implement at site.
• Management technical agreement with ESP and clients.
• Updating GMP Documents as per Regulatory amendments and process requirements.
• Ensure compliance with various regulatory commitments, regulatory requirements and customer requirements as applicable including policies.

Requirements:

• Bachelor’s degree and/or Maste’s degree in Pharmacy or Chemistry.
• At least 10 to15 years of experience, demonstrated ability to execute against the strategic and tactical objectives provided by senior leaders both within Quality and outside of the function.
• More than 8 years’ experience in pharmaceutical validation, qualification projects.
• In-depth understanding of Manufacturing/Pharma Business
• Strong team leadership skills
• Strong staff coaching and development skills.
• Strong ability to communicate.
• Strong ability to influence in a team environment and collaborate with peers.
• May participate in interactions with various governmental agencies/regulators and external auditors.
• Strong understanding of US FDA regulatory requirements.
• Serves as an active member of the Quality Management Team
• Serves as an expert to identify best practices across the organization, shares and implements as appropriate.
• Interacts with site efforts to ensure consistency in policies and practices.

• VP level - Individual contributor role
• New headcount due to business expansion

We are currently collaborating with a brokerage firm in Singapore that is seeking a new Compliance Manager to join their team. In this position, you will provide regulatory and compliance policy guidance across various teams, focusing on areas such as underwriting, private placements, marketing, selling securities, and managing internal controls and information barriers.

Key responsibilities will include overseeing the firm's information barrier policy, ensuring compliance with operating procedures and guidelines, and handling compliance issues, escalations, and reporting. Additionally, you will work closely with external lawyers, regulators, and financial advisers on compliance matters, review regulatory documents, manage regulatory submissions, and conduct compliance assessments.

Qualifications:

• Bachelor's Degree in Law/Accounting/Business/Economics/Finance
• Minimum 4 years of relevant experience
• Good understanding of SGX, MAS and SFA

If you believe you fit the requirements for the role, please click "Apply" or send in your resume to [email protected]

Short listed candidates will be notified.

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D.
Licence Number: 10C5117 EA Registration Number: R1981753

Our client is the largest maritime safety company globally, setting the standard for innovation in design and engineering.

• Establish, maintain, and improve the Quality Management System (QMS) to meet regulatory and Class Approval requirements.
• Lead quality initiatives and promote a quality culture across the company, ensuring continuous performance improvement.
• Coordinate and conduct audits, report outcomes, and ensure corrective actions are implemented effectively.
• Support teams in conducting root cause analysis and incident investigations, and compile reports in accordance with regulatory standards.
• Train employees on QMS processes and ensure clear communication of quality procedures and responsibilities.
• Manage budgets for QMS projects, oversee licensing, and document quality approvals and procedures across allocated sites.

Requirements:

• Bachelor’s Degree in Engineering with ISO 9001: 2015 certification.
• At least of 5 years of experience in Quality Assurance and management in the aviation or marine industries.
• Completion of the CAAS M10/L11/L12 Examination and ability to interpret CMM, including Illustrated Part Listings (IPL).
• Experience collaborating with OEMs for capability expansion and familiarity with Lean, Kaizen, and 5S methodologies.
• Knowledge of relevant quality standards and regulations in the marine, defence, and aviation sectors, along with practical experience in Quality Management Systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is one of the leader in the banking industry, they are seeking for test manager that is able to lead a small team of tester, planning test scripts, strategies and managing external vendor

Location: Downtown

1 Year Contract

Salary up to $6500

Product Owner role

1. Work with product owners to document user stories for system enhancement changes.

2. Review, groom user stories.

3. Document acceptance criteria for user stories for product owners sign-off.

4. Participate in workshops / discussions and review BSD.

Test Manager role

1. Assist product owner / UAT lead to prepare Test Strategy and Test Plan.

2. Identify potential issues and risks and gap.

3. Assist UAT lead to run testing kick-off and regular cadence meeting.

4. Review test scenarios and cases with key product owners to meet requirements and expectations.

5. Document acceptance criteria for product owners sign-off.

6. Coordinating with upstream/downstream teams to facilitate testing.

7. Actively manage UAT progress and issues within project timelines and to update business team and key stakeholders. Create, maintain and facilitate UAT status using JIRA dashboard for status updating.

8. Maintain JIRA dashboard during testing execution and ensure traceability among test case, user story, and defects.

9. Liaise with technology teams on system solutions, UAT delivery timeline, UAT environment readiness and test data creation.

10. Defect Management

a) Actively track UAT defect pool to ensure timely closure.

b) Analyse and summarize outstanding defects on a need basis.

c) Productively drive daily defect triage meeting for proper defect assessment and final resolution or fixes.

11. Reporting - Daily reporting to ensure UAT progression is on track, summarize includes.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E EA License No. 01C4394 • EA Registration No. R21103542 (Ling Kai Jin)

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

Our client is a MNC in biotechnology industry. They are looking for a Trade Compliance Manager to join their Compliance Team for the next phase of their business. They are located in West.

Roles & Responsibilities

• Ensures compliance with regulatory authorities, including customs, export control, and tax agencies, while maintaining accurate documentation and procedures in alignment with relevant laws.
• Evaluates internal controls, designs processes, leads compliance audits, and manages corrective actions for the region. Pinpoints compliance deficiencies and suggests areas for improvement.
• Assists in creating and sustaining localized policies for import/export compliance, while ensuring company-wide awareness of regulatory requirements.
• Develops business processes that mitigate compliance risks, focusing on continuous improvement for increased efficiency and enhanced customer service.
• Tracks and reports key performance indicators (KPIs) and compliance metrics to senior leadership, while managing daily import and export compliance reports for the region.
• Establishes the overall budget, operational plans, and priorities for the assigned compliance functions.
• Manages regional compliance projects, including defining scope, budget, scheduling, and addressing project risks for both import and export activities.

Requirements

• Bachelor's degree and above
• Posses Customs broker license is a bonus
• Minimum 10 years of experience in trade compliance with 5 years of management experience
• Worked in medical devices or related industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Who we are

Oishi Manufacturing Pte Ltd, established in 2003, is a prominent manufacturer and wholesale supplier of frozen desserts in Singapore. Specializing in halal-certified ice creams, gelato, and sorbets, the company serves a diverse range of clients including hotels, restaurants, cafes, fast food chains, and distributors.

Oishi operates from a 18,000 sq. ft. facility, offering both its own brands—like ArtisertZ—and customized OEM services. Their product range extends beyond frozen treats, including soft-serve pre-mixes, waffle and pancake premixes, frozen lava cakes, and equipment like soft-serve machines. The company is known for its commitment to high quality and halal compliance, holding certifications like FSSC 22000​ and BRCGS.

Oishi caters to both local and international markets, priding itself on reliable delivery services and competitive pricing. This has solidified its reputation as a preferred business partner within the food industry​

Job Description

1. Monitoring Production Processes: Ensuring that all manufacturing processes comply with established standards and regulations. This involves frequent inspection of equipment, facilities, and procedures to identify any deviations or potential issues.

Quality Testing: Conducting regular quality tests on raw materials, in-process samples, and finished products. This may involve various tests such as sensory evaluation, chemical analysis, and microbiological testing to ensure that products meet safety and quality specifications.

Documentation and Record-Keeping: Maintaining detailed records of quality tests, inspections, and any deviations observed during the production process. Documentation is essential for traceability and compliance with regulatory requirements.

Troubleshooting and Problem-Solving: Identifying the root causes of quality issues and implementing corrective actions to prevent recurrence. This may involve working closely with production teams to address process inefficiencies or equipment malfunctions.

Training and Education: Providing training to production staff on quality control procedures, food safety practices, and regulatory requirements. Ensuring that all employees understand their roles in maintaining product quality and safety.

Continuous Improvement: Participating in continuous improvement initiatives to enhance quality control processes and optimize production efficiency. This may involve implementing new technologies, adopting best practices, and staying updated on industry trends and advancements.

Compliance with Regulations: Ensuring compliance with local regulatory requirements, such as those set by the Singapore Food Agency (SFA) and other relevant authorities. This includes staying updated on changes to regulations and ensuring that manufacturing processes align with current standards.

Requirements:

1. Educational Background: A bachelor's degree or higher in food science, food technology, microbiology, chemistry, or a related field. Some positions may require specific certifications or training in food safety and quality management systems.
2. Experience: Previous experience in a quality control or assurance role within the food manufacturing industry is often preferred. This could range from entry-level positions for recent graduates to mid-level or senior roles requiring several years of relevant experience.
3. Knowledge of Food Safety Regulations: Familiarity with local and international food safety regulations and standards is essential. In Singapore, this includes regulations set by the Singapore Food Agency (SFA) as well as international standards such as ISO 22000 and Hazard Analysis and Critical Control Points (HACCP).
4. Analytical Skills: Strong analytical skills are necessary for conducting quality tests, interpreting data, and identifying trends or deviations in production processes. Proficiency in statistical analysis and data interpretation may be required for more advanced roles.
5. Attention to Detail: A keen attention to detail is crucial for conducting thorough inspections, identifying quality issues, and ensuring compliance with quality standards and specifications.
6. Communication Skills: Effective communication skills are important for collaborating with cross-functional teams, documenting quality issues, and communicating findings and recommendations to management.
7. Problem-Solving Abilities: The ability to troubleshoot quality issues, identify root causes, and implement corrective actions is essential for ensuring continuous improvement in quality control processes.
8. Teamwork and Collaboration: The ability to work effectively as part of a team is important in a production environment. Quality control personnel often collaborate closely with production, engineering, and quality assurance teams to maintain product quality and safety.
9. Adaptability: The food manufacturing industry is dynamic, and individuals in quality control roles must be adaptable to changing circumstances, such as new product introductions, process improvements, or regulatory changes.
10. Computer Skills: Proficiency in using computer software for data analysis, documentation, and reporting is typically required. This may include spreadsheet software, statistical analysis tools, and quality management software.

Our client is the largest maritime safety company globally, setting the standard for innovation in design and engineering.

• Establish, maintain, and improve the Quality Management System (QMS) to meet regulatory and Class Approval requirements.
• Lead quality initiatives and promote a quality culture across the company, ensuring continuous performance improvement.
• Coordinate and conduct audits, report outcomes, and ensure corrective actions are implemented effectively.
• Support teams in conducting root cause analysis and incident investigations, and compile reports in accordance with regulatory standards.
• Train employees on QMS processes and ensure clear communication of quality procedures and responsibilities.
• Manage budgets for QMS projects, oversee licensing, and document quality approvals and procedures across allocated sites.

Requirements:

• Bachelor’s Degree in Engineering with ISO 9001: 2015 certification.
• At least of 5 years of experience in Quality Assurance and management in the aviation or marine industries.
• Completion of the CAAS M10/L11/L12 Examination and ability to interpret CMM, including Illustrated Part Listings (IPL).
• Experience collaborating with OEMs for capability expansion and familiarity with Lean, Kaizen, and 5S methodologies.
• Knowledge of relevant quality standards and regulations in the marine, defence, and aviation sectors, along with practical experience in Quality Management Systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is a MNC in biotechnology industry. They are looking for a Trade Compliance Manager to join their Compliance Team for the next phase of their business. They are located in West.

Roles & Responsibilities

• Ensures compliance with regulatory authorities, including customs, export control, and tax agencies, while maintaining accurate documentation and procedures in alignment with relevant laws.
• Evaluates internal controls, designs processes, leads compliance audits, and manages corrective actions for the region. Pinpoints compliance deficiencies and suggests areas for improvement.
• Assists in creating and sustaining localized policies for import/export compliance, while ensuring company-wide awareness of regulatory requirements.
• Develops business processes that mitigate compliance risks, focusing on continuous improvement for increased efficiency and enhanced customer service.
• Tracks and reports key performance indicators (KPIs) and compliance metrics to senior leadership, while managing daily import and export compliance reports for the region.
• Establishes the overall budget, operational plans, and priorities for the assigned compliance functions.
• Manages regional compliance projects, including defining scope, budget, scheduling, and addressing project risks for both import and export activities.

Requirements

• Bachelor's degree and above
• Posses Customs broker license is a bonus
• Minimum 10 years of experience in trade compliance with 5 years of management experience
• Worked in medical devices or related industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Senior Manager, Compliance (Singapore)

We are looking for a motivated and highly experienced Singapore Compliance Officer and Financial Crime professional who will will help promote a sound Compliance culture across both Convera Singapore Pte Ltd (major payment institution) and Convera Singapore Financial PTE Ltd (capital markets services licensee and exempt financial adviser) through ensuring that there is an effective Compliance program that enables employees to take informed, risk-based decisions as they execute their business plans. This is a high impact and hands on role with responsibilities involving Convera’s Financial Crimes Compliance and Markets Compliance teams where the candidate will strategically implement the Compliance program and identify and manage risks in partnership with the Convera leadership team.

Flexible working - work from home available. Our Singapore office is located on Robinson Road.

In this role you will:

• Execute all responsibilities as the Compliance Officer with responsibilities for both Convera Singapore Pte Ltd (major payment institution) and Convera Singapore Financial PTE Ltd (capital markets services licensee and exempt financial adviser) in fast growing fintech global payments business.
• Participate with senior management to establish strategic plans and objectives.
• Effectively cascade functional strategy and contribute to development of organizational policies.
• Be accountable for actions that impact function or department budgets.
• Work on complex issues where problems are not clearly defined and where fundamental principles do not fully apply. Translates business segment strategy into functional compliance plans and guides compliance execution.
• Participate in corporate development of methods, techniques and evaluation criteria for Compliance projects, programs, and people.
• Be responsible for your decisions which will have a critical long term (typically up to five years) impact on the overall success of one or more functions.
• Interact with senior management, executives, and/or major customers which frequently involves negotiating matters of significance to the organization. Reconcile multiple stakeholder views to drive business results.
• Act as escalation and final decision point for Financial Crime and Sanctions matters.
• Be responsible (directly or through delegation) for SAR decisions, be the primary point of contact for all Singapore regulators.
• Ensure all regulatory reporting related to AML/Financial Crime is completed in an accurate and timely manner
• Ensure AML risks are appropriately documented and reported to senior leadership.
• Provide advice and guidance on policies, new product and expansion initiatives.
• Execute oversight on all outsourced Financial Crime Compliance activities.
• Direct and oversee the monitoring and testing key AML controls.
• Track and direct implement regulatory change.
• Manage and support internal / external audits and regulatory inspections.
• Complete special projects or any other duties that may be assigned.

Preferred Qualifications, Skills and Experience:

• Advanced knowledge of the Singapore Financial Crime and Markets Compliance regulatory environment and experience dealing with Monetary Authority of Singapore
• ESSENTIAL - Knowledge and experience with payment products domestic and internationally
• Extensive (approx. 7 years +) relative work experience with related bachelor’s degree (preferably a Law degree)
• Experience in a role related to AML/Financial Crime
• Demonstrated ability to advise senior business leadership and Board members on Financial Crime matters

Additional Info:

Physical Requirements: This is a full-time role based in Singapore with consideration given to flexible / home working.

Workhours: This position requires the incumbent to be available during core business hours. The candidate will be part of a global team and work with members located in different time-zones.

About Convera

Convera is the largest non-bank B2B cross-border payments company in the world. We leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.

Our teams care deeply about the value we bring to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including:

• Market competitive monthly gross salary to be discussed with Talent Acquisition team at Convera during screening call.
• Opportunity to earn an annual bonus (based on role level).
• Great career growth and development opportunities in a global organization.
• Generous insurance (health, disability, life).
• Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption).

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.

• Compliance Experience
• Corporate Service Provider / Financial Services industry
• Financial Statement

Job Scope:

• To support and enhance the compliance framework for our clients
• Monitor and ensure compliance with applicable laws, regulations, and guidelines, including ACRA, MAS, and AML/CFT requirements.
• Oversee client onboarding, performing due diligence and KYC checks in line with regulatory standards and company policies.
• Develop, review, and update internal compliance policies and procedures to ensure adherence to regulatory changes.
• Conduct risk assessments on clients and business activities to identify potential compliance risks and propose mitigation strategies.
• Implement and maintain a compliance monitoring program; report compliance issues and breaches to senior management, recommending corrective actions.
• Educate and train employees on regulatory compliance, AML/CFT requirements, and any updates in relevant policies and procedures.
• Assist in preparing for internal and external audits, ensuring documentation and processes meet audit requirements.
• Act as the point of contact with regulatory bodies, staying informed of regulatory updates and ensuring timely filings and notifications.

Requirements:

• Possess a Degree in Law, Business, Finance or a related field.
• Certifications such as CAMS (Certified Anti-Money Laundering Specialist) or ICA (International Compliance Association) are a plus.
• Possess 2 years of experience in compliance within a Corporate Service Provider (CSP) or financial services environment
• Familiarity with Singapore’s regulatory requirements for CSPs, including ACRA, AML/CFT, and MAS guidelines.
• Strong analytical and problem-solving skills.
• Strong written and verbal communication skills.
• Proficiency in compliance software and MS Office Suite.

To apply please click on the APPLY NOW button with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng
EA License | 14C7092
EA Registration Number | R1105076

Quality Assurance Manager

Key Responsibilities
• Serve as the main Quality point of contact related to suppliers
• Manage External site to contractual obligations relative to Quality Agreement, specifications, quality, safety and regulatory requirements
• Review and/or approve as necessary, completed production batch records, deviations, master batch records, change controls, audits/inspections responses
• Understand and interpret applicable GMP Regulations pertaining to manufacturing and testing activities at External site
• Provide quality oversight of the manufacturing, testing, and release of materials at External site
• Author and drive actionable site inspection readiness plans
• Author inspection playbooks with External site on key risks/gaps and drive readiness efforts with External site
• Representation at product-specific Regulatory Inspections and/or during Notified Body audits of External site, as applicable or required
• Identify and mitigate risk at the External site
• Monitor and communicate site performances in means of quality metrics through actionable periodic reviews and operating reviews
• Escalate risks or roadblocks to management
• Drive timely decision making using principles
• Drive continuous improvements

Requirements:

• Min Diploma / Degree in Chemical Process Technology, Foodscience, Biotechlonogy, Biology, Biomedical Sciences, Science or its equivalents
• Min 5 years relevant experience in a related industry preferred
• Able to start immediately preferred

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected] (Attn: QA/ QO)

Thank You.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Our client is a MNC in biotechnology industry. They are looking for a Trade Compliance Manager to join their Compliance Team for the next phase of their business. They are located in West.

Roles & Responsibilities

• Ensures compliance with regulatory authorities, including customs, export control, and tax agencies, while maintaining accurate documentation and procedures in alignment with relevant laws.
• Evaluates internal controls, designs processes, leads compliance audits, and manages corrective actions for the region. Pinpoints compliance deficiencies and suggests areas for improvement.
• Assists in creating and sustaining localized policies for import/export compliance, while ensuring company-wide awareness of regulatory requirements.
• Develops business processes that mitigate compliance risks, focusing on continuous improvement for increased efficiency and enhanced customer service.
• Tracks and reports key performance indicators (KPIs) and compliance metrics to senior leadership, while managing daily import and export compliance reports for the region.
• Establishes the overall budget, operational plans, and priorities for the assigned compliance functions.
• Manages regional compliance projects, including defining scope, budget, scheduling, and addressing project risks for both import and export activities.

Requirements

• Bachelor's degree and above
• Posses Customs broker license is a bonus
• Minimum 10 years of experience in trade compliance with 5 years of management experience
• Worked in medical devices or related industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our client is a MNC in biotechnology industry. They are looking for a Trade Compliance Manager to join their Compliance Team for the next phase of their business. They are located in West.

Roles & Responsibilities

• Ensures compliance with regulatory authorities, including customs, export control, and tax agencies, while maintaining accurate documentation and procedures in alignment with relevant laws.
• Evaluates internal controls, designs processes, leads compliance audits, and manages corrective actions for the region. Pinpoints compliance deficiencies and suggests areas for improvement.
• Assists in creating and sustaining localized policies for import/export compliance, while ensuring company-wide awareness of regulatory requirements.
• Develops business processes that mitigate compliance risks, focusing on continuous improvement for increased efficiency and enhanced customer service.
• Tracks and reports key performance indicators (KPIs) and compliance metrics to senior leadership, while managing daily import and export compliance reports for the region.
• Establishes the overall budget, operational plans, and priorities for the assigned compliance functions.
• Manages regional compliance projects, including defining scope, budget, scheduling, and addressing project risks for both import and export activities.

Requirements

• Bachelor's degree and above
• Posses Customs broker license is a bonus
• Minimum 10 years of experience in trade compliance with 5 years of management experience
• Worked in medical devices or related industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Responsibilities:

• Create and execute testing strategies and plans based on project requirements.
• Manage the testing team, assign tasks, track progress, and ensure timely delivery.
• Review test documentation to ensure alignment with project scope.
• Monitor and enforce testing standards and processes.
• Provide regular status reports (Daily, Weekly, etc.) to clients and stakeholders.

Requirements:

• Experience as a Test Manager, ideally with automation and cross-border payment systems.
• Strong leadership, organizational, and communication skills.

Job Description

• Lead and manage the instrumentation, control and automation engineering and design works.
• Ensure instruments, electrical and control designs compliance with customer specifications.
• Lead the team to provide technical supports to all instrumentation, control and automation works.
• Collaborate nternal stakeholders, clients, consultants, vendors and contractors.
• Handle equipment package and procurement including technical specifications preparation, technical clarification, technical bid analysis, etc.
• Work with cross function project team to support project activities, i.e. schedule, process, progress claims, etc.
• Coordinate, provide direction and support to the project team.
• Manage and supervise the site installation, inspection, testing and commissioning, plant proving related to Instrumentation, Control and automation system and interface works with other disciplines and other stakeholders.
• Attend to clients’ comments and ensure clients’ approval & acceptance to all ICA related design, installation and Testing & Commissioning Works.

Requirements

• Degree in Electrical & Electronic Engineering / Instrumentation & Control Engineering / Advanced Diploma in Process Control and Instrumentation.
• At least 15 years of relevant experience
• Experience in Selection, installation and Commissioning of Instrumentation.
• Experience in system design, network design, installation and commissioning of the control and monitoring systems.
• Experience in Basic Programming of PLC/DCS and SCADA.
• Experience in Project Execution, Supervising and Coordination with sub-contractors, consultant and Client.
• Good technical knowledge in understanding instrumentation, control and automation system.
• Knowledge in electrical system and mechanical process system will be an advantage.
• Good technical understanding of water, wastewater and pollution control system.
• Relevant experience in design and site work for water and wastewater treatment works.
• Meticulous and analytical with excellent problem solving skills.
• Able to work under tight deadlines.
• Highly motivated and ability to work independently with minimal supervision.

Our client is the largest maritime safety company globally, setting the standard for innovation in design and engineering.

• Establish, maintain, and improve the Quality Management System (QMS) to meet regulatory and Class Approval requirements.
• Lead quality initiatives and promote a quality culture across the company, ensuring continuous performance improvement.
• Coordinate and conduct audits, report outcomes, and ensure corrective actions are implemented effectively.
• Support teams in conducting root cause analysis and incident investigations, and compile reports in accordance with regulatory standards.
• Train employees on QMS processes and ensure clear communication of quality procedures and responsibilities.
• Manage budgets for QMS projects, oversee licensing, and document quality approvals and procedures across allocated sites.

Requirements:

• Bachelor’s Degree in Engineering with ISO 9001: 2015 certification.
• At least of 5 years of experience in Quality Assurance and management in the aviation or marine industries.
• Completion of the CAAS M10/L11/L12 Examination and ability to interpret CMM, including Illustrated Part Listings (IPL).
• Experience collaborating with OEMs for capability expansion and familiarity with Lean, Kaizen, and 5S methodologies.
• Knowledge of relevant quality standards and regulations in the marine, defence, and aviation sectors, along with practical experience in Quality Management Systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Lead a team of Engineers to oversee all test-related activities for Server and Rack products in production.
• Support and implement PXE Server configuration for the products.
• Conduct and maintain the Server and Rack run-in test processes.
• Perform and maintain the burn-in and power test processes.
• Coordinate with customers and HQ/factory regarding test program implementation and maintenance.
• Test and analyze failures in production products, collaborating with customers and HQ/factory to drive improvements.
• Participate in Kaizen activities.
• Update and track the test program master list.
• Prepare and update Working Instructions.
• Provide training on Working Instructions to production teams.
• Support the NPI (New Product Introduction) process.
• Assist with production during mass runs.
• Engage in ISO activities related to implementation and maintenance.

Requirements:

• Minimum Diploma in an Engineering discipline with at least 3 years of relevant experience in Server/Rack/Manufacturing environments.
• Ability to work effectively with customers, HQ/factory, peers, subordinates, and superiors.
• Knowledge of SAP and Linux.
• Capable of multitasking and working under pressure.
• Strong understanding of test methods and concepts.
• Proficiency in programming and debugging skills.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;

• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;

• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;

• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;

• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management in the securities, financial advisory or fund management industry

• Should have knowledge of key applicable regulations in Singapore such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

• Excellent writing and communication skills

• Good interpersonal, influencing and networking skills

• Team player